Digital Commons Network^™

When 'Doing Ethics' Meets Public Procurement Of Smart City Technology – An Amsterdam Case Study, Mike De Kreek, Kars Alfrink, Martijn De Waal, Gerd Kortuem, Thijs Turel, Bart Visser, Laurens Samson

IASDR Conference Series

City governments increasingly experiment with civic participation in the procurement and the realization of smart city technologies in order to improve the incorporation of human values. In this case study, the city of X changed its procurement approach for a new camera car service that ensures an ethically responsible, privacy-friendly and secure collection of images from public space, including their metadata. Two starting points drive this change: 1) in order to have more control over the data, the municipality develops its own machine learning models for processing the images and 2) a multi-stakeholder co-design project – including a citizen panel …

In-House Designers To Break Out Public Sector Auditing In A Manageable Way, Linda Meijer-Wassenaar, Marjorie Bakker-Joosse

IASDR Conference Series

For Supreme Audit Institutions to live up to the expectations of Parliament and the public and meet the needs of the public sector organisations they audit, they need to break out of their traditional knowledge-driven role of public spending watchdogs. Human-centred design offers an alternative to more knowledge: knowledge-in-action. Yet, the current frame of auditors restrains them from experimenting with alternatives. This study shares our experiences as in-house designers at the Netherlands Court of Audit of enriching the current focus on siloed public administration with citizens’ perspectives and of finding alternative ways to increase audit impact. Moreover, we show the …

Design Making Its Way To The City Hall: Tensions In Design Capacity Building In The Public Sector, Suzan Boztepe, Per Linde, Alicia Smedberg

IASDR Conference Series

Public sector organizations have been increasingly turning to design in their pursuit to innovate and address pressing challenges that seem intractable through their existing ways of working. Design’s presence in the public sector is still a relatively recent phenomenon ridden with many challenges. Through a study of three municipalities in Sweden, we present tensions designers face as they work their way to build design capacity. We argue that making a place for design in organizational systems and their ways of working requires skillfully navigating these tensions. We describe each tension in terms of their contradictions embedded in dualities and discuss …

Changing Heritage, Rodolfo Maffeis, Trocchianesi Raffaella, Franzato Carlo, Mason Marco

IASDR Conference Series

The paper deals with changing processes of the cultural heritage through different perspectives: how the power of the change can be recognized both in the historic art masters approach and in their representations? How these historic art masters have triggered iconographic and conceptual agents of innovation? How Design for Cultural Heritage can envision new sustainable scenarios taking into account sociopolitical, cultural and climatic changes? In this complex context and age, what are new models of cultural experiences? What is the role of digital in museums transformation? Herein we will explore new definitions of contemporary museology and museography, like the digitally …

Inspiration For Developing Service Design Prototypes Through Speculative Design - A Case Study In The Field Of Carbon Neutral In The Uk, Ziwei Lin, Yuxuan Wang

IASDR Conference Series

The purpose of this paper is to demonstrate the viability of Speculative Design in the creation of Service Design prototypes. Specifically, how speculative prototypes can facilitate participants' dialogue regarding their genuine visions. Second, this paper examines the performance of seven different speculative prototypes in a single carbon neutrality project in order to elaborate on the necessary characteristics of a speculative prototype. Our findings indicate that it is advantageous to create a service design prototype using Speculative Design. We argue that policymakers and governments can use Speculative Design to increase citizen engagement and collective imagination in projects such as carbon neutrality. …

Digital For Heritage And Museums: Design-Driven Changes And Challenges, Eleonora Lupo, Giuseppe Camosino, Beatrice Gobbo, Martina Motta, Michele Mauri, Marina Parente, Elena Spadoni, Davide Spallazzo, Federica Rubino

IASDR Conference Series

In the recent decade, cultural institutions have increasingly embraced digital technologies as key resources for accomplishing their mission and innovating their cultural activities. In the present work, we attempt to disentangle through a design-driven and multidisciplinary approach the challenges brought by digital transformation in the cultural heritage sector. A diversified research team has thus been involved to include scholars with different backgrounds around the common phenomenon of investigation of Digital (Cultural) Heritage, under the Design Think Thank project. The Introduction is followed by a Methodological section, which outlines the approach to select and review case studies from the exploratory literature …

Change Management By Design. Design As A Flow Improver In Turbulent Times, Valentina De Matteo

IASDR Conference Series

“One of the most significant facts of our time is the predominance of organizations. Perhaps this is the most significant. It will take time to fully understand its effects on individuals' thinking and behavior. Only a few of them will not be affected by this conditioning process”. If we read this sentence today, for the first time, without knowing its context, date and source, we would first of all be struck by its timeliness. We could also assume that we are dealing with an extract from a publication in the field of economics or business organization aimed at investigating the …

How Design Thinking Can Support The Establishment Of An Eu Govtech Ecosystem, Marzia Mortati, Ilaria Mariani, Francesca Rizzo

IASDR Conference Series

GovTech is a relatively new domain of joint interest for public administrations and the private sector. It is recognised to bring social, economic and environmental benefits to (i) the government by driving administrative efficiency, (ii) to citizens by improving quality of services, and to (iii) business by creating the conditions for start-ups growth. In order to provide services that more effectively satisfy citizens' needs and expectations while also complying with government regulations, the GovTech sector is currently exploring how to embrace design thinking and approaches for effective citizen engagement. Building upon the triangulation of knowledge from the existing body of …

Systemic Design For Sustainable Community Care For Older Adults: A Case Study In Turin, Piedmont, Italy, Wen Lu, Amina Pereno, Silvia Barbero

IASDR Conference Series

The COVID-19 pandemic has significantly impacted various industries across the world, leading to changes in industries and the widespread adoption of teleworking networks. As countries transition from urban lockdowns to community lockdowns, community telemedicine has become a crucial agenda item. The pandemic has posed an unprecedented health challenge, particularly for older adults with chronic diseases due to its highly contagious nature and prolonged duration. The aim of this paper is to explore the impact and challenges of the COVID-19 pandemic governance model on older adults care in the Turin A.S.L.TO3 community. This paper was conducted within the methodology framework of …

Unlocking The Experience Economy: Integrating Design For Experience Knowledge Into Fast Moving Consumer Goods (Fmcg) Product Innovation, Steffen Ristau, Pieter Desmet, Frido Smulders

IASDR Conference Series

This paper addresses the question how design for experience can be integrated into the product innovation practices of fast-moving consumer products, to increase impact and deliver additional (emotional) value to consumers. To achieve this, theories of the leading experts in the field have been reviewed, key principles of designing for experience have been identified and reflected on the product innovation practices as a case study on Henkel Consumer Brands, a global leading fast-moving consumer goods company. The key finding is that many small and diverse actions need be taken, which can be clustered in three themes: 1) actionable behavior, 2) …

Themes For An Airport Hub In The Transition Towards A Multimodal Transport Hub – An Embedded Researcher’S Perspective, Aniek Toet, Jasper Van Kuijk, Klaas Boersma, Sicco Santema

IASDR Conference Series

Future mobility systems will likely incorporate more multimodal journeys. These multimodal journeys integrate multiple modes of transport, and their higher future prevalence highlights the importance of paying attention to the modality transfers within journeys. To carefully facilitate these transfers, we advocate the creation of passenger-oriented Multimodal Transport Hubs (MTHs), which integrate both infrastructure and services of multiple travel modalities to ensure high-quality transfers between the different modes of transport. This study is part of a research project investigating how Airport Hubs can transform into MTHs and aims to learn in practice how the case study FlyHub deals with new travel …

Experience Design’S Transformation Towards Experience-Driven Transformation: A Practical Perspective, Michael T. Lai, Hsien-Hui Tang

IASDR Conference Series

Over the past two decades, rapid economic development has transformed the practice of user experience. This article reflects on the evolution of the experience economy in China and the development of the experience strategy, from a design perspective, to address the challenges of an increasingly competitive market. The case study of a leading design consultancy in Shanghai, China, demonstrates how user experience (UX) design has evolved into experience strategy by 2023. The article presents four phases of user experience transformation to illustrate changes in problems and solutions and an Experience Strategy framework to elaborate on issues that designers should focus …

Changing Organizations And Policies: Equipping Design For Systemic Transformation, Marzia Mortati, Sabrina Bresciani, Eui Young Kim, Sabine Junginger

IASDR Conference Series

The track [Changing] Organizations and Policies of the 2023 IASDR conference encompasses 30 original papers that revolve around four main contributions of design in this domain: (1) design for public sector innovation; (2) transformative design for organizational change and customer experience; (3) design for social and environmental impact; and (4) theoretical explorations, positions, and methodological approaches. These key clusters and related papers are described in detail; discussion points are provided on how the resulting research agendas might be addressed to move the field forward.

Are Service Designers Positioned To Design For Sustainability?, Kendon Jung, Mauricio Mejía

IASDR Conference Series

We have designed systems that influence the daily choices of 8 billion people and have brought our world to the brink of collapse as a result. In this context, designers, in general, have been concerned with sustainability for a long time. While the field has acknowledged that not only product design but also services and systems are spaces to address sustainability, much of the literature has centered on creating methods and tools. This work could be limited in preparing designers for action because prescriptive guides are rarely easy to implement in designing activities. Leveraging design to intentionally shift a linear …

Investigating Strategies For Delivering Change Through The Practice Of Co-Design With Communities In The Northern Ireland Context., Katrina Newell

IASDR Conference Series

The PhD research proposes that awareness of and exposure to co-design processes will support communities in Northern Ireland to frame and develop long term strategic goals. In doing so the research focuses on three areas: how the local context might affect a co-design process, the components necessary to create a space that nurtures co-creation for social transformation, and the relational facets within a community-based co-design process between the actors engaged. This research has emerged from the researcher’s experience of working in community development in Northern Ireland and a desire to better understand how we might collaboratively design with communities to …

2023 October 09 - University Council Agenda And Minutes, University Council, East Tennessee State University

University Council Agendas and Minutes

No abstract provided.

How Exemplary Female Executive Leaders In Higher Education Use Five Principles Of Grit—Courage, Conscientiousness, Long-Term Goals, Resilience, And Excellence Versus Perfection—To Accomplish Extraordinary Results In Their Organizations, Julie Pettitt

Dissertations

Purpose: The purpose of this phenomenological study was to identify and describe how exemplary female leaders who hold executive roles in higher education use five principles associated with grit (courage, conscientiousness, long-term goals, resilience, and excellence versus perfection) to accomplish extraordinary results in their organizations. It challenges the notion that academic credentials and intelligence alone drive leadership success, emphasizing the role of grit in extraordinary leadership. This study delves into the barriers women encounter in reaching executive roles, their strategies for overcoming challenges, and how they leverage gritty qualities to facilitate and sustain transformative change. Methodology: A phenomenological design was …

A Qualitative Investigation Of A Setting-Wide Pbs Workforce Development Programme In An Adult Disability Setting, Deirdre Kearney, Shannon Sinnott, Olive Healy

Journal of Social Care

The presence of distressed behaviours can amplify the difficulties experienced by people with intellectual disabilities (ID), and place pressure on the provision of effective support by organisations and direct support personnel. Setting-wide positive behaviour support (PBS) is an evidence-based framework aimed at enhancing quality of life and reducing distressed behaviour for people with intellectual disabilities through systemic change. Implementation science offers a route to better understand how we can support organisations to adopt best practice into routine procedures. This study employed a qualitative research design to examine the facilitators and barriers of a workforce development programme in setting-wide PBS in …

علاقة أنماط القيادة التربوية بالقدرة على حل المشكلات المدرسية في المدارس الحكومية في لواء دير علا من وجهة نظر المعلمين والمشرفين التربويين, Linda Ahamad H. Alkhanatleh

Journal of the Association of Arab Universities for Research in Higher Education مجلة اتحاد الجامعات العربية للبحوث في التعليم العالي

هدفت المقال التعرف إلى علاقة أنماط القيادة التربوية، بالقدرة على حل المشكلات المدرسية، في المدارس الحكومية في لواء دير علا، من وجهة نظر المعلمين والمشرفين التربويين؛ حيث تبنت الدراسة المنهج الوصفي التحليلي. تم استخدام أداة الاستبانة ووزعت على عينة من (100) معلم ومعلمة، و (100) مشرفة ومشرف تربوي، في المدارس الحكومية في لواء دير علا. خلُصَت النتائج إلى أن النمط التحويلي حصل على أعلى درجة، ثم أوصت الدراسة على ضرورة العمل على تعزيز أنماط القيادة الحديثة، التي تعمل على رفع الروح المعنوية للمعلمين، والعاملين بالمؤسسات التربوية؛ مما يساعد على حل المشكلات المدرسية.

The article aimed to identify the relationship between …

Association Of Parental Status And Gender With Burden Of Multidisciplinary Tumor Boards Among Oncology Physicians, Brittney L Chau, Jonnby S Laguardia, Sungjin Kim, Samuel C Zhang, Eric Pletcher, Nina N Sanford, Ann C Raldow, Lisa Singer, Jun Gong, Sukhmani K Padda, Mitchell Kamrava, Tara Cohen, Devarati Mitra, Katelyn M Atkins

Faculty, Staff and Student Publications

IMPORTANCE: Tumor boards are integral to the care of patients with cancer. However, data investigating the burden of tumor boards on physicians are limited.

OBJECTIVE: To investigate what physician-related and tumor board-related factors are associated with higher tumor board burden among oncology physicians.

DESIGN, SETTING, AND PARTICIPANTS: Tumor board burden was assessed by a cross-sectional convenience survey posted on social media and by email to Cedars-Sinai Medical Center cancer physicians between March 3 and April 3, 2022. Tumor board start times were independently collected by email from 22 top cancer centers.

MAIN OUTCOMES AND MEASURES: Tumor board burden was measured …

Dissolving Discrimination: A Study And Critique Of Sexual Violence Against Disabled Individuals In Sub-Saharan Africa, Kaeley Sells

Global Studies Senior Capstone

This paper examines and critiques current sexual violence against disabled individuals in Sub-Saharan Africa by evaluating the social and cultural stigma present that perpetuates cycles of vulnerabilities. Currently, women and girls with disabilities are disproportionally at risk for sexual violence as economic, cultural, and political structures in many Sub-Saharan African countries fail to recognize and adequately protect those with disabilities. Incorporating evidence from journals, books, reviews, and studies, this paper demonstrates the need for non-government and governments actors to recognize the need to provide protection and trauma-informed care for disabled individuals.

Does Athletic Participation Develop Followership Skills? A Case Study On The Development Of Followership Through Athletics, Sara M. Smith

PhD in Organizational Leadership

The role of athletes is to follow the lead of their coaches, captains, and other teammates while working towards the shared goal of team achievement. However, collegiate athletic participation is often attributed to the development of leadership skills. The purpose of this study was to advance the understanding of followership development within athletics. Further, I sought to understand better the perception of student-athletes and coaches on how athletic involvement contributed to the development of followership skills and leadership skills. The study was guided by research questions in which I asked if participants perceived athletic participation contributed to the development of …

Exploring Implicit Belief Alignment In Leaders And Followers, Candice F. Fast

PhD in Organizational Leadership

Through quantitative, nonexperimental research, this study focused on follower schemas among leaders and followers. The sample included 203 leaders and followers from Canada and the United States. The research addressed a literature gap through comparing leaders and followers’ implicit beliefs. In followership literature, two prominent areas of study regarding followers’ implicit beliefs are the implicit followership theory (IFT) and follower role orientation. Although many scholars have considered IFT and role orientation as the same construct, no scholar has ever compared the theories for correlation. Thus, the study addressed another literature gap through correlation and predictive analysis tests to compare between …

Multilevel Community Engagement To Inform A Randomized Clinical Trial, Kirby L. Wycoff, Jabina G. Coleman, Christine M. Santoro, Leah L. Zullig, Niesha Darden, Porsche M. Holland, Jane F. Cruice, Shukriyyah Mitchell, Michelle Smith, Saleemah J. Mcneil, Sharon J. Herring

Counseling and Behavioral Health Faculty Papers

OBJECTIVE: To explore how patients, community-based perinatal support professionals, and health system clinicians and staff perceived facilitators and barriers to implementation of a randomized clinical trial (RCT) designed to optimize Black maternal heart health.

METHODS: This article describes the formative work that we believed needed to occur before the start of the Change of H.E.A.R.T (Here for Equity, Advocacy, Reflection and Transformation) RCT. We used a qualitative, descriptive design and community-based, participatory approach, the latter of which allowed our team to intentionally focus on avoiding harm and equalizing power dynamics throughout the research process. Data were collected between November 2021 …

Chicana & Chicano Studies Fall 2023 Apr Self-Study & Documents, Unm Academic Program Review

UNM Academic Program Review

UNM Department of Chicana/o Studies self-study & review team report for Fall 2023, fulfilling requirements of Higher Learning Commission.

How To Improve The Kentucky Workplace For The Sake Of Workers' Mental And Physical Health, Hailey Simonds

Honors Theses

Given the current state of the economy and Americans’ “workaholic” culture, it is not unreasonable for Kentuckians to be stressed in the workplace. Is it true that Kentuckians are stressed and dissatisfied with their jobs, or are workers simply pessimistic? The purpose of this study is to determine the satisfaction of Kentuckians with their current jobs, characteristics of their job which may impact satisfaction, and explore solutions to create healthier relationships between workers and their jobs. An online survey was distributed to Kentuckian workers aged 18 and older via social media and flyers posted on Eastern Kentucky University’s campus. Results …

Code^Shift Newsletter Fall 2023, Srividya Ramasubramanian, Maya Espinel

CODE^SHIFT Research

No abstract provided.

Implementation Of A Pcp Referral In Urgent Care For Patients With Hypertension, Teri Alesha Scott

Doctor of Nursing Practice Scholarly Projects

Problem Statement: Adult patients with uncontrolled hypertension at Saluda Pointe Urgent Care (SPUC) do not have an established primary care provider (PCP) for follow-up.

Purpose: To improve access to care by establishing patients with uncontrolled hypertension (>140/90) with a PCP.

Method: Implement a PCP referral at SPUC for patients with uncontrolled hypertension. The Primary Care Connection Center (PCCC) contacted the referred patients within 72 hours to schedule an appointment. An Organizational Change Management (OCM) Solutions survey measured provider attitude and readiness for change before and after implementation.

Inclusion Criteria: Adult patients 18 and older, without an …

Assessing Organizational Readiness For Evidence-Based Practice (Ebp) Change For The Implementation Of A Postoperative Neuropathic Mastalgia (Pnm) Scale Among General Surgery Ambulatory Practices, Jessica Terry Gonzalez

Doctor of Nursing Practice Scholarly Projects

Problem Statement: Assessing postoperative neuropathic mastalgia (PNM) among oncology breast surgical patients is not commonly performed using a surgery specific pain scale at large South Carolina healthcare organization and is historically misdiagnosed, mismanaged, despite representing a common and significant complication (Gong et al., 2020; Humble et al., 2015; Mejdahl et al., 2019). Studies show that early identification of patients with neuropathic-specific pain following breast cancer-related surgery facilitates better pain management and patient outcomes (Pereira et al., 2017; Sipilä et al., 2012). Assessing organizational readiness to adopt Evidence-Based Practice change is recommended to facilitate the identification of potential barriers to implementation …

Evaluation Of A Revised Clinical Ladder Program In Addressing Clinical Competence And Performance, Accountability, Professional Growth, Rewards And Benefits, Job Satisfaction And Engagement, And Autonomy And Decision Making, Vaughn Hansen Msn, Rn, Ne-Bc

Doctor of Nursing Practice Projects

Background: The surge of nurses leaving the profession has increased in recent years raising concerns that unless systemwide changes are implemented this trend will increase exponentially for years to come. Healthcare organizations struggle to retain an experienced, competent nursing workforce and seek ways to keep them from leaving. A clinical ladder program is one potential method being implemented in which healthcare organizations mitigate the exodus of nurses and create a healthier work environment.

Objectives: This doctoral project aimed to measure the perceptions of how well a revised clinical ladder program influenced the nursing workforce satisfaction in the following areas: clinical …