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2018

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Towards A Dynamic Theory Of Enacted Complexity, Kenneth T. Goh, Brian T. Pentland Jul 2018

Towards A Dynamic Theory Of Enacted Complexity, Kenneth T. Goh, Brian T. Pentland

Research Collection Lee Kong Chian School Of Business

To develop new theory about the dynamics of enacted ask complexity, we analyze 15-months of field data from a video game development project consisting of observations, interviews, and an archival analysis of 2,428 tasks to present a novel way of conceptualizing and visualizing the complexity of emergent processual phenomena.


Organizational Communication And Individual Behavior: Implications For Supply Chain Risk Management, Scott Duhadway, Steven Carnovale, Vijay R. Kannan Jul 2018

Organizational Communication And Individual Behavior: Implications For Supply Chain Risk Management, Scott Duhadway, Steven Carnovale, Vijay R. Kannan

Business Faculty Publications and Presentations

Risk is a significant issue for supply chain managers. Not only must they contend with multiple dimensions of risk in decision making, they must reconcile decision making with broader organizational interests. This study examines the influence of organizational communication regarding supply chain risk on individual decision-making strategies and the perceptions of risk. A multi-stage experimental design is applied, in which decision makers make decisions across three dimensions of risk and adjust their risk-taking behavior after being presented with organizational communication regarding supply chain risk levels. The relationship between organizational communication and the perceptions of supply chain risk is then explored …


Focal Point, Volume 32, Portland State University. Regional Research Institute Jul 2018

Focal Point, Volume 32, Portland State University. Regional Research Institute

Research and Training Center - Focal Point

This issue of Focal Point includes a series of research summaries that reflect the state of the science and project descriptions focused on the theme of community integration for youth and young adults who experience serious mental health conditions. Space in Focal Point is limited, and this has meant that we are only able to include short versions of each of these articles. However, more detailed versions of most of the articles – including extensive reference lists – are available on the Pathways RTC website. We encourage you to take a look at these longer versions for further detail and …


Leadership And Spirituality: Conceptualization, Definition And Future Directions In Higher Education, Simone Elias, Brian Cole, Linda Wilson-Jones Jul 2018

Leadership And Spirituality: Conceptualization, Definition And Future Directions In Higher Education, Simone Elias, Brian Cole, Linda Wilson-Jones

Journal of Research Initiatives

This conceptual paper addresses the increased need to better conceptualize and define leadership and spirituality in higher education. Over the past decade, empirical research related to spirituality and leadership has gained momentum and has attracted interest from scholars, worldwide. With the increasing diversity of cultures and beliefs, particularly in western societies, the academia's acknowledgment of spirituality and leadership's importance not only present potentialities but also to reveal challenges; since some researchers support a religion-based perspective of the concept, while others indicate that the concept goes beyond religiosity. Therefore, this systematic literature attempts to reconcile diverse viewpoints into a more cohesive …


Happy Feet In Tomagwa: A Diabetic Foot Education Intervention, Carmencita S. Abood Jun 2018

Happy Feet In Tomagwa: A Diabetic Foot Education Intervention, Carmencita S. Abood

International Nursing Research Congress (INRC)

The complexity of Diabetes requires a multidisciplinary approach which may not be available in many rural health care settings. Fragmented diabetic patient education and under usage of standards of diabetic foot care among disparate populations can be addressed by implementation of a standardized evidenced based diabetic foot education intervention.


Leading And Learning: Principal And Instructional Leadership Team Implementation Of A District Multi-Tiered System Of Support Initiative, Jennifer Rinck Jun 2018

Leading And Learning: Principal And Instructional Leadership Team Implementation Of A District Multi-Tiered System Of Support Initiative, Jennifer Rinck

USF Tampa Graduate Theses and Dissertations

There are gaps in the literature between implementation research and organizational learning describing how local school systems successfully implement initiatives that change practices within school sites. Until recently, there has been a pattern for federal and state policies to overlook the role of the local school district in impacting school reform efforts (Honig & Copland, 2008; Knapp, 2008). With the importance of the school district gaining attention from researchers and policy makers, research on various aspects of district based reform efforts is expanding (Knapp, 2008). However, there is limited research on the influence of district reform strategies and the transfer …


Nurses' Experience With Health Information Technology: Longitudinal Qualitative Study., Inga M Zadvinskis, Jessica Garvey Smith, Po-Yin Yen Jun 2018

Nurses' Experience With Health Information Technology: Longitudinal Qualitative Study., Inga M Zadvinskis, Jessica Garvey Smith, Po-Yin Yen

Nursing Articles

BACKGROUND: Nurses are the largest group of health information technology (HIT) users. As such, nurses' adaptations are critical for HIT implementation success. However, longitudinal approaches to understanding nurses' perceptions of HIT remain underexplored. Previous studies of nurses' perceptions demonstrate that the progress and timing for acceptance of and adaptation to HIT varies.

OBJECTIVE: This study aimed to explore nurses' experience regarding implementation of HIT over time.

METHODS: A phenomenological approach was used for this longitudinal qualitative study to explore nurses' perceptions of HIT implementation over time, focusing on three time points (rounds) at 3, 9, and 18 months after implementation …


Utilizing Evidence, Experience, And Intention To Build A Better Ebp Program And Achieve Results, Penelope F. Gorsuch Jun 2018

Utilizing Evidence, Experience, And Intention To Build A Better Ebp Program And Achieve Results, Penelope F. Gorsuch

International Nursing Research Congress (INRC)

This session will feature how a CNO built an EBP program by leveraged evidence-based models and resources along with her previous EBP knowledge and experience, combined with intention and persistence intention to build a better EBP program with measurable and achievable results.


Discovery Didiy. An Immersive Gamified Activity To Explore The Potentialities Of Digital Technology, Marita Canina, Carmen Bruno Jun 2018

Discovery Didiy. An Immersive Gamified Activity To Explore The Potentialities Of Digital Technology, Marita Canina, Carmen Bruno

DRS Biennial Conference Series

Digital Do It Yourself (DiDIY), is a complex, rapidly evolving socio-cultural phenomenon, characterized by individual and social activity to create, repair, and modify objects through digital technologies. Thanks to the challenges opened by production and sharing technologies, DiDIY may create many economic opportunities and promote active citizenship. However, technologies can be also a hindrance to innovation because of a lack of skills, knowledge and awareness in using them. The objective of this paper is to describe “Discovery DiDIY” an activity designed to create immersive learning experience to make people understand how digital technologies can become economic and social opportunities. The …


Tegelen: Supporting Individual And Group Reflection Through A Dynamic, Structured And Tangible Tool, Yasemin Arslan, Ine Mols, Caroline Hummels Jun 2018

Tegelen: Supporting Individual And Group Reflection Through A Dynamic, Structured And Tangible Tool, Yasemin Arslan, Ine Mols, Caroline Hummels

DRS Biennial Conference Series

The municipality of Eindhoven is exploring her new role in a transforming society, just as other local governments. This role requires (behavior) changes on personal, organizational and societal levels. In this paper we shed light on how reflection for civil servants can be stimulated and supported through design. We present our qualitative empirical study carried out in the municipality of Eindhoven, which resulted into the reflection tool called Tegelen. Herein, we introduce a novel approach to support reflection for both personal as organizational usage, within individual and group sessions. Evaluating the concept in context showed that reflection benefits from the …


Are Traditional Npd Processes Relevant To Iot Product And Service Development Activities? A Critical Examination, Boyeun Lee, Rachel Cooper, David Hands Jun 2018

Are Traditional Npd Processes Relevant To Iot Product And Service Development Activities? A Critical Examination, Boyeun Lee, Rachel Cooper, David Hands

DRS Biennial Conference Series

Increasingly physical products are being equipped with sensors, which connect them to the Internet; the network of these 'smart products' are acknowledged as the Internet of Things. These digitalized artefacts have a wide variety of material properties that could include a range of outcomes, such as new products, platforms, services, and other value pathways that differentiate them from their non-digital counterparts. Practitioners and researchers acknowledge that these differences influence tremendously on IoT product and service development processes. These are significant for IoT firms that occupy the market, due to a paucity of established literature on this theme; it is difficult …


The Ideas Café: Engaging The Public In Design Research, Arun Ulahannan, Rebecca Cain, Gunwant Dhadyalla, Paul Jennings, Stewart Birrell, Mike Waters Jun 2018

The Ideas Café: Engaging The Public In Design Research, Arun Ulahannan, Rebecca Cain, Gunwant Dhadyalla, Paul Jennings, Stewart Birrell, Mike Waters

DRS Biennial Conference Series

The Ideas Café brings together members of the public with domain experts to stimulate conversation in a high energy, highly collaborative participatory event. We aimed to explore how multi-disciplinary automotive design research could be accomplished using this tool. The automotive industry is now on the cusp of a design and technology revolution with the advent of driverless vehicles, and it is important to understand the social aspects of this technological change. Trust has been shown to play a major role in our ability to correctly and safely use autonomous systems, so understanding the facets of its development is critical. As …


The View From Within: Design’S Voyage To Get A Seat At The Strategy Table, Suzan Boztepe Jun 2018

The View From Within: Design’S Voyage To Get A Seat At The Strategy Table, Suzan Boztepe

DRS Biennial Conference Series

It is often argued that design serves as an effective change agent in strategy formation. However, the question of how this actually occurs remains largely unexplored. Through case studies of five design consulting firms in Denmark, this paper examines how design gets involved in the making of strategy. The findings show that there are at least two paths to strategy-level work: First, design works its way to strategizing through repeated client engagement and trust building. That is, design consulting firms work with the same client over a long period of time, they gain trust of their clients, so the complexity …


Perspective: The Gist Of Public Tender For Service Design, Seungho Park-Lee, Oscar Person Jun 2018

Perspective: The Gist Of Public Tender For Service Design, Seungho Park-Lee, Oscar Person

DRS Biennial Conference Series

Governments around the world are increasingly formalising design as an innovative approach to renew public services. In this development, the capabilities of external service design consultancies often play an important part, which calls for new insights into how public organisations procure the expertise of consultancies and what contributions designers can make to public-sector organisations. In unravelling such insights, we review preliminary data from an ongoing case study of service design procurement practices in Finland. Our initial findings suggest that the types of work service design consultancies carry out for public-sector clients are dictated in part by the requirements set in …


Social Innovation By Design In Mobile Healthcare For Sleep Disorders, Marie-Julie Catoir-Brisson Jun 2018

Social Innovation By Design In Mobile Healthcare For Sleep Disorders, Marie-Julie Catoir-Brisson

DRS Biennial Conference Series

This project-grounded research aims at answering a need for research on sleep disorders and connected objects, through an interdisciplinary dialogue between human and social sciences, medical sciences and design. The objective of this article is to answer the following questions: how can social innovation by design sustain the development of innovative medical devices? How can design work to optimize the prevention, the support and the follow-up in sleep medicine? The project aims at creating a digital platform optimizing the circulation of the data, the customer’s journey and the communication between patients and care professionals. The research has had a double …


Toward A More Granular Management Of The Calibration Process For Hearing Devices: The Role Of Design-Based Knowledge Translation, Luca Simeone, Lorenzo Picinali, Alisan Atvur Jun 2018

Toward A More Granular Management Of The Calibration Process For Hearing Devices: The Role Of Design-Based Knowledge Translation, Luca Simeone, Lorenzo Picinali, Alisan Atvur

DRS Biennial Conference Series

This paper analyses a research and innovation action oriented toward creating various technologies to help people with hearing impairment in calibrating their hearing devices and examines how several design artefacts (e.g., sketches, mock-ups, motion graphic videos, prototypes) were used as a knowledge translation mechanism. In particular, the paper looks at how these design artifacts supported knowledge translation in a way that helped individuals with hearing impairment to better understand the calibration process of their hearing devices and to acquire a minimal but practical vocabulary to directly interact with their devices and communicate with the audiologist. Design-based knowledge translation increased the …


Co-Designing Wellbeing: The Commonality Of Needs Between Co-Designers And Mental Health Service Users, Laura Warwick, Alexandra Tinning, Neil Smith, Robert Young Jun 2018

Co-Designing Wellbeing: The Commonality Of Needs Between Co-Designers And Mental Health Service Users, Laura Warwick, Alexandra Tinning, Neil Smith, Robert Young

DRS Biennial Conference Series

This paper considers the potential impact of the co-design process on the wellbeing of stakeholders involved in mental health service design. The findings presented here are drawn from semi-structured interviews conducted with both co-designers of a perinatal mental health service, who previously had issues with their mental health and acted as experts by experience, and the service users who accessed the designed offer. These have subsequently been analysed using a General Inductive Analysis approach (Thomas, 2006) to understand the factors that impacted on a participant’s wellbeing in both circumstances. Our findings highlight that there are similarities between the factors that …


Using Dynamic Capabilities In An Actionable Tool As A Vehicle To Initiate Design-Driven Innovation, Barenda Klitsie, Rebecca Price, Christine De Lille Jun 2018

Using Dynamic Capabilities In An Actionable Tool As A Vehicle To Initiate Design-Driven Innovation, Barenda Klitsie, Rebecca Price, Christine De Lille

DRS Biennial Conference Series

In order to become more innovative, corporations are increasingly turning to design- driven innovation capabilities. These capabilities are dynamic: they influence the way companies run their business and how companies create, capture and deliver value. Building design capabilities has proven difficult, given the tacit nature of design practice and the conflicting reasoning style of abduction that allows for the creative leap. However, if these enterprises don’t improve, they are in danger of losing their ability to add value to the market. This may result in loss of market-share, which may lead to job destruction and the loss of valuable knowledge …


Using Experiential Learning In Course Curriculum: The Case Of A Core Engineering Graphics Course, Martha Marie Snyder, Manuel Salinas, Molly J. Scanlon Jun 2018

Using Experiential Learning In Course Curriculum: The Case Of A Core Engineering Graphics Course, Martha Marie Snyder, Manuel Salinas, Molly J. Scanlon

CCAC Faculty Proceedings, Presentations, Speeches and Lectures

This work-in-progress paper overviews how an experiential education program was established at a private, non-profit university in the southeast, describes the process for certifying experiential courses using a formal course review process and qualification rubric, and details the case of a freshman engineering graphics course.

Grounded in the early works of Dewey, Lewin, and Piaget, experiential learning theory has become increasingly popular in higher education. Experiential learning serves as a foundation for lifelong learning and the development of the whole self as a citizen, family member and human being (Kolb, 2015). Austin and Rust (2015) define experiential learning as “‘hands-on’ …


Teaching The Teachers: Introducing Comics With Library Instruction, Elizabeth Downey Jun 2018

Teaching The Teachers: Introducing Comics With Library Instruction, Elizabeth Downey

UL Publications

In 2010, we presented "Graphic Novels on Campus: Academic Outreach to the K-12 Community" at the American Library Association Annual Conference. At the time, we had just started to promote graphic novels and comics in our collections and had collaborated with one professor. Since then, our collaboration has grown to involve many faculty in the Department of Curriculum, Instruction, and Special Education (CISE). Professors consistently request regular instruction in graphic novel use for their education majors particularly in two classes; Children’s Literature and Adolescent Literature. In these classes students are required to read a graphic novel and prepare a book …


Differences In Ebp Beliefs And Implementation Between Us Nurses At Magnet And Non-Magnet Healthcare Institutions, Hannele E. Saunders, Fathimath Shifaza Jun 2018

Differences In Ebp Beliefs And Implementation Between Us Nurses At Magnet And Non-Magnet Healthcare Institutions, Hannele E. Saunders, Fathimath Shifaza

International Nursing Research Congress (INRC)

This presentation describes differences in EBP beliefs and EBP implementation between U.S. nurses employed at Magnet and non-Magnet healthcare institutions, based on an online survey completed by 2,344 nurses between February-August 2017.


A Pilot Professional Development Program For Occupational Therapy Practitioners Who Work In Home Settings: Knowledge Translation On Urinary Incontinence, Jaimee Betts Hegge Jun 2018

A Pilot Professional Development Program For Occupational Therapy Practitioners Who Work In Home Settings: Knowledge Translation On Urinary Incontinence, Jaimee Betts Hegge

Occupational Therapy Faculty Publications

The purpose of this project was to increase the knowledge and confidence of home based occupational therapy practitioners working with adults and older adults who have urinary incontinence. The knowledge translation model of education is used to educate health care providers to improve integration of new information. The Reflective Questioning Framework for coaching can be effective with increasing knowledge and confidence of practitioners that are integrating new learning into their daily home care practice. This project investigated how these two approaches to education impacted occupational therapy practitioners perceived level of knowledge and confidence treating urinary incontinence in adult and older …


Do Global Financial Markets Capitalise Sustainability? Evidence Of A Quick Reversal, Fabio Moliterni Jun 2018

Do Global Financial Markets Capitalise Sustainability? Evidence Of A Quick Reversal, Fabio Moliterni

Fondazione Eni Enrico Mattei Working Papers

This study investigates the growing importance of sustainability in equity markets by estimating whether company commitment to sustainability matters in corporate valuation. The spreading concern for social and environmental issues, and especially for the material risks of climate change, induces policy to encourage companies to prioritise sustainability in their decision making. There is growing evidence that points to a rationale for a profit-driven response to social and environmental problems, uncovering the role of sustainability in investors’ decisions. Exploring a panel of 3,311 listed companies in 58 countries for the period 2010-2016, this study reveals that sustainability contributes to the creation …


Integrating Evidence-Based Practice As A Way Of Thinking In An Undergraduate Curriculum, Wendy Sue Bowles Jun 2018

Integrating Evidence-Based Practice As A Way Of Thinking In An Undergraduate Curriculum, Wendy Sue Bowles

International Nursing Research Congress (INRC)

This presentation will provide pedagogical perspectives of integrating evidence-based practice (EBP) into an undergraduate program. Evidence-based pedagogies of teaching and learning transcend content and provide a new way of thinking about nursing education. Integration of EBP competencies using pedagogies that are evidence-based provide nurse educators with applicable techniques.


Engaged Participant Observation: An Integrative Approach To Qualitative Field Research For Practitioner-Scholars, Daniel Robey, Wallace T.F Taylor Jun 2018

Engaged Participant Observation: An Integrative Approach To Qualitative Field Research For Practitioner-Scholars, Daniel Robey, Wallace T.F Taylor

Engaged Management ReView

Abstract

Participant observation is an appropriate research method for engaged practitioner-scholars seeking in-depth insights available from qualitative field research. Conventional approaches to participant observation include ethnography and action research. However, conventional approaches were originally developed with the assumption that the roles of practitioner and scholar are separate. We propose a new approach, engaged participant observation, which recognizes the integration of research and practice roles. We illustrate the application of engaged participant observation, and its special demands, through a completed executive doctoral dissertation conducted by second author and supervised by the first author. We address the specific tensions and demands …


Working With Complexity: A Contemporary Skill Framework For Service Designers, Tamami Komatsu Cipriani, Martina Rossi Jun 2018

Working With Complexity: A Contemporary Skill Framework For Service Designers, Tamami Komatsu Cipriani, Martina Rossi

ServDes Conference Series

Designers today live in interesting times, riddled with complex, ‘wicked’ problems amidst advancing technological landscapes that are transforming: the object of design, the spaces in which it is conducted, the actors involved, the stages in which it operates and the value it delivers. The paper explores each of these aspects, presenting the main arguments of current academic debate and extracting skills that service designers should acquire when moving forward. Understanding the role of service designers and the skills needed is a useful pursuit for the discipline as a whole, which finds itself in a moment of reflection and self-assessment. Remaining …


The Satellite Applications Catapult: Design’S Contribution To Science And Technology Innovation Services, Alison Prendiville Jun 2018

The Satellite Applications Catapult: Design’S Contribution To Science And Technology Innovation Services, Alison Prendiville

ServDes Conference Series

This positioning paper presents a six-month scoping study on the role of design in one of the UK Governments’ science and technology innovation centres, the Satellite Applications Catapult. Established in 2013 by Innovate UK, the remit of the Satellite Applications is to support economic growth through the exploitation of space with the application of satellite technologies. As one of the earliest adopters of design, the Satellite Applications, with the Transport Systems Catapult, was selected by the UK government’s innovation network, the Knowledge Transfer Network (KTN), to be the sites for this research. For the purpose of this paper the Satellite …


Constructing An Approach To Identify Service Design Narratives: Findings Of An Automated Text Analysis, Mauricio Manhaes Jun 2018

Constructing An Approach To Identify Service Design Narratives: Findings Of An Automated Text Analysis, Mauricio Manhaes

ServDes Conference Series

Over the last two decades, service design has steadily attracted adopters from both practitioner and academic realms. The diverse origins of these adopters pose challenges for the further advancement of the discipline. To address one of those challenges, this text investigates the use of an automated text analysis technique to explore the possibility to identify discursive elements of service design practitioners’ narrative to address organizational change. The author presents results of an automated text analysis of textual responses to a survey that reveal the main topics associated with 9 service design practitioners’ approaches to 5 different scenarios. These findings identify …


User Perceptions Of Design Games As Settings For Organizational Learning: Case Topaasia, Otso Hannula, J. Tuomas Harviainen Jun 2018

User Perceptions Of Design Games As Settings For Organizational Learning: Case Topaasia, Otso Hannula, J. Tuomas Harviainen

ServDes Conference Series

Design games are a co-design tool used in diverse environments including service design, improving organizational processes and creating strategies. In this paper, we expand the role of design games to include organizational learning and outline a theoretical framework for analysing how design games provide a creative space which supports processes of expansive learning (Engeström, 2001) within organizations. We illustrate the framework by presenting preliminary results about the use of Topaasia, a design game for supporting co-development of organizational practices. Based on the user perception of Topaasia, we argue that design games can support organizational learning even in the absence of …


The Role Of Service Design Consultancy In Public Sector: Inferences From Kibs And Service Innovation Perspectives, Adedapo Adebajo Jun 2018

The Role Of Service Design Consultancy In Public Sector: Inferences From Kibs And Service Innovation Perspectives, Adedapo Adebajo

ServDes Conference Series

Amidst the wave of socio-economic problems and challenges plaguing the society, it has become imperative for governments and public managers to find novel ways of innovating in the public sector and service design is being touted as the panacea. There is an array of studies and research works that have attested to the efficacy of service design in fostering public service innovation but many of these works are still bereft of a service innovation perspective that properly sheds the light on the consultancy practices of service designers as external experts in the public sector and their contribution to service innovation …