Digital Commons Network^™

A Case Study Exploration Of Strategies To Improve First-Line Supervisor Problem-Solving Abilities In The Retail Supermarket Industry, John E. Jarvis, Irene A. Williams

International Journal of Applied Management and Technology

First-line supervisors in U.S. retail organizations are unable to resolve nearly 34% of typical daily customer problems for their organizations. The purpose of this single-case study was to explore the strategies retail supermarket managers have used to improve first-line supervisor problem solving abilities within a retail supermarket company in Winston-Salem, North Carolina. Data were collected from semistructured interviews with four retail store manager participants with a successful record of improving first-line supervisor problem solving abilities. Based on inductive data analysis and methodological triangulation of the data collected, four themes emerged after the data analysis: (a) the importance of communicating expectations …

Networking Alumni Panels For Humanities Social Sciences Natural Sciences, Feb 2, Ohio University College Of Arts & Sciences

All Forum Articles

No abstract provided.

Finding Access And Digital Preservation Solutions For A Digitized Oral History Project: A Case Study, Krystyna Matusiak, Allison Tyler, Catie Newton, Padma Polepeddi

All Faculty Articles

Purpose – The purpose of this paper is to examine affordable access and digital preservation solutions for digital collections developed by under-resourced small and mid-size cultural heritage organizations. Design/methodology/approach – The paper presents a case study of Jeffco Stories, a collection of digitized oral histories created by the Jefferson County Public Library in Colorado. Findings – This paper describes how the Jefferson County Public Library undertook a migration project of its oral history digital collection into an open access platform, Omeka and selected DuraCloud as a hosted digital preservation service.Research limitations/implications – As a case study, this paper is …

Probation In The United States: A Historical And Modern Perspective, Ryan M. Labrecque

Criminology and Criminal Justice Faculty Publications and Presentations

Probation is a court order through which a criminal defendant is placed under the control, supervision, and care of a probation officer in lieu of imprisonment; so long as the probationer maintains certain standards of conduct. This chapter reviews the historical development of probation in the United States, and highlights how the practice is used in the 21st century. Probation has many advantages over imprisonment, including lower operational costs, increased opportunities for rehabilitation, and reduced risk of criminal socialization. However, there is increasing evidence to suggest probation strategies that focus on compliance monitoring and other law enforcement aspects of supervision …

Zika And The Failure To Act Under The Police Power, Jacqueline Fox

Connecticut Law Review

Zika is a mosquito-borne and sexually transmitted disease that is a dangerous threat to pregnant women, causing catastrophic birth defects in a large percentage of fetuses when their mothers become infected while pregnant. It raises numerous issues related to abortion, birth control, poverty, and women's control over their procreative choices. While the United States received ample warning from January 2016 onward that it was at risk of local transmission of this virus and public health officials at all levels generally behaved properly, the state and federal legislative responses in the summer of2016 were entirely inadequate. For example, no state at …

“Let’S Be Clear”: Exploring The Role Of Transparency Within The Organization, Maxwell Salazar

All Graduate Theses, Dissertations, and Other Capstone Projects

In the wake of corporate scandals such as Enron and WorldCom, organizational transparency has received increasing attention in the media and socio-political discourse. Widespread commercial fraud has shaken the trust of employees and consumers alike. Transparency, or the lack thereof, is often cited as the underlying cause of this debacle (Edelman, 2007). The term transparency has now become commonplace across a broad range of disciplines (e.g. public relations, accounting, leadership, political science, and economics). While this cross-discipline interest serves to highlight the relevance of the construct, it hinders a consensual definition.

Continuous Improvement Strategies For Nonprofit Organizations, Kieran Nawaz Mohammed

Walden Dissertations and Doctoral Studies

Nonprofit organization leaders face increased performance and sustainability challenges due to reduced funding. Approximately 72% of nonprofit revenues required for the sustainability of nonprofit organizations come from program services, which are threatened by ineffective improvement strategies and reduced program funding. Using the conceptual framework of total quality management, the purpose of this multicase study was to explore strategies that nonprofit leaders use to implement successful continuous improvement programs to increase revenue. The population for this study was leaders of nonprofit organizations in Delaware. Participants were purposefully selected for their successful experience in implementing continuous improvement strategies in nonprofit organizations. Data …

Strategies To Promote It Project Success, Gerald Scheuchner

Walden Dissertations and Doctoral Studies

Many project managers and business leaders lack effective strategies to manage information technology (IT) projects, which may inhibit business leaders from successfully implementing IT changes. The purpose of this multiple case study was to explore strategies that IT leaders use to successfully implement IT projects. The target population consisted of IT leaders in IT organizations located in the Saint Louis Metro East area. The conceptual framework consisted of the general systems theory and the coordination theory. Data collection included organizational documents and semistructured interviews with 6 qualified participants. Data analysis included coding and thematic analysis, member checking, and methodological triangulation. …

Corporate Social Responsibility And Corporate Financial Performance In The Food And Beverage Industry, Giselle Rieschick

Walden Dissertations and Doctoral Studies

Corporate executives have a responsibility to stakeholders to justify expenses, including those devoted to corporate social responsibility (CSR) initiatives, and strengthen the organization's financial position. Due to a lack of consistent information, some food and beverage industry managers do not understand the relationship between social and environmental CSR initiatives and financial performance. Grounded in stakeholder and ethical theory, this quantitative correlational study examined the relationship between 2 variables: the independent variable of social and environmental CSR activities, for which the 2016 Best Corporate Citizens index of 'Corporate Responsibility Magazine' served as a proxy, and the dependent variable of financial performance, …

Effective Leadership And Nonprofit Sustainability, Vaughn Orsborne Gleaves

Walden Dissertations and Doctoral Studies

A sustainability plan of an organization is useless without effective leadership in its design and execution. The purpose of this case study was to explore strategies that church leaders having at least 7 continuous years of organizational fiscal sustainability and leadership used to ensure fiscal sustainability. The study included 8 face-to-face and 2 phone interviews with 4 senior pastors, 3 associate pastors, a treasurer, a finance committee chair, and a certified public accountant who lived in the Akron, Ohio area along with a review of documents including a leadership meeting agenda and financial committee meeting agenda, provided by study participants. …

Advanced Triage Protocols In The Emergency Department, Lijuan Zhao

Walden Dissertations and Doctoral Studies

Overcrowded emergency departments (EDs) are a major problem in the United States resulting in inefficiency in operation and performance. A Southern California hospital ED was the site for this project because it had operated over its maximum capacity during the last decade. Advanced triage protocols integrating standard order sets were implemented to improve quality of care; however, no evaluation of the protocols had been done. The purpose of this project was to evaluate the effect of the advanced triage protocols. Two project questions determined whether advanced triage protocols reduced ED length of stay (LOS), number of patients who left without …

Strategies That Logistics Leaders Use For Achieving Successful Process Improvement, Henry Childs Childs

Walden Dissertations and Doctoral Studies

The successful implementation of process improvement (PI) could reduce operating costs of the Department of Defense, which could lessen the impact of budget reductions and the mounting costs of the expanding global mission requirements. Organizations fail to achieve the return on investment for PI and expected savings because of leaders' inabilities and experiences in integrating critical success factors into PI to improve processes. The purpose of this single case study was to explore the strategies that logistics leaders use to implement PI in the military aviation industry. Six purposively selected group and squadron civilian leaders with over 10 years of …

Information Technology Training To Promote Collaboration Among Multiple Generations, Gregg Foster

Walden Dissertations and Doctoral Studies

The decision to implement information technology (IT) initiatives to enhance collaboration among veterans, baby boomers, Generation X, Generation Y, and Fifth Generation employees continues to challenge organizational leaders. The purpose of this nonexperimental study was to identify how the implementation of information technology initiatives, coupled with the knowledge of learning styles, might enhance collaboration among generational cohort employees. The generational cohort theory, Maslow's hierarchy of needs theory, and the technology acceptance model were the theoretical frameworks used to develop an understanding of the relationships among the cohorts and the acceptance of technology to enhance collaboration. Data were collected from a …

Strategies For Minimizing Defects In Offshore-Outsourced Products, More Layen-Layeni

Walden Dissertations and Doctoral Studies

Business leaders increasingly grapple with longer and more complex supply chain nodes wrought by the globalization of corporate manufacturing processes. The flow of outsourced materials is also more vulnerable to high-profile product-harm crises, sabotage, product defect, and recall problems. The purpose of this single case study was to explore manufacturing strategies used by business leaders of an original equipment manufacturer (OEM) in the United States to minimize the defects in offshore-outsourced products. The sample was 2 OEM business leaders who have successfully reduced the defects in offshore-manufactured products in their Michigan facility. The conceptual framework was agency theory. Data were …

Professionals' Perspective On Mental Health Courts, Martha M. Amos

Walden Dissertations and Doctoral Studies

In recent years, the percentage of incarcerated individuals with mental illness has dramatically increased. It is very hard to provide treatment and care for these defendants in jails or prisons. Currently, there are more mentally ill individuals incarcerated than in psychiatric hospitals. Furthermore, as budget cuts are being decided, urban and rural communities in America are looking at ways to help the mentally ill by initiating a mental health court (MHC) or continuing to fund an already existing MHC. Guided by the therapeutic jurisprudence theory, the purpose of this study was to elicit the opinions from MHC professionals regarding the …

Enhancing Women’S Participation And Advancement In Competitive Cycling, Marlene A. Dixon, Jeffrey A. Graham, Allyson C. Hartzell, Katherine Forrest

Journal of Applied Sport Management

While male participation in competitive cycling in the United States has grown tremendously, a lack of growth in female participation indicates there are discouraging factors at play. Critical examination of sport organizations can reveal structures and policies that exclude women from full participation. This study critically examines USA Cycling’s racing structure and policies with the goal of identifying exclusionary practices that might reduce women’s participation and advancement in competitive cycling. Using multiple data sources, including interviews with 10 competitive female cyclists, this study revealed multiple practices that strongly discourage women’s advanced participation in competitive cycling. Suggestions for practice are offered. …

Mba 5680a : Organizational Behavior And Group Dynamics, Business

Approved Course Proposals

No abstract provided.

The Intercultural Effectiveness Of University Students, H Gonzales

Arts Papers and Journal Articles

Intercultural communication has reached new levels with economic globalization, increased sophistication of communication technologies, and “internationalization” of education. As a critical tool for intercultural effectiveness, having a multicultural personality shapes the nature of interaction with people from other cultural backgrounds. In the university context, to advance internationalization, tertiary institutions need to be real international centers for teaching and learning with respect to people’s world views. This study aimed to explore intercultural effectiveness of university students by using the Multicultural Personality Questionnaire (MPQ). With this purpose in mind, 493 students from the University of Notre Dame (ND), Sydney participated in a …

Innovation And Access To Justice: Addressing The Challenge Of A Diverse Justice Ecosystem, Nicole Aylwin, Martha E. Simmons

Articles & Book Chapters

Despite having been a mainstay topic of conversation for many years in the fields of business, technology, public administration and other specialized service sectors such as medicine, ‘innovation’ has only recently begun to infuse conversations in the justice sector. With the widespread recognition that globalization is disrupting traditional legal roles and organizational structures, that technology is poised to radically reconfigure how legal services are delivered, and that despite best efforts, the access to justice gap continues to grow in Canada, innovation – as both a noun and a verb - has become a talisman, poised to help address the challenges …

Getting The Work Out Of Workouts: Evaluating The Effectiveness And Outcomes Of A Physical Exercise Motivational Intervention For Older Workers, Brandon Sholar

Electronic Theses and Dissertations

To mitigate their estimated $300 billion in annual health-related losses, many companies have instituted workplace wellness initiatives designed to promote physical activity among their employees, improving the overall health of their workforce. Though middle-aged and older workers may potentially enjoy the greatest physical, stress and cognitive benefits from regular exercise, workplace wellness programs have been less successful in attracting such employees. This study developed and tested a 6-week exercise motivation intervention designed to meet the needs of sedentary, older working adults and to determine what non-physical benefits might result from increased levels of physical exercise. The intervention, based primarily on …

Team 4 Vcu: Ram Resources: Helping Faculty Help Students, The Grace E. Harris Leadership Institute At Virginia Commonwealth University, Pemra Cetin, Winnie Chan, Deborah Diazgranados, Quinton Johnson, Donna Patterson, Margaret Price, Cheri Stickels

The Grace E. Harris Leadership Institute Publications

The Ram Resources Project seeks to provide students with an environment that encourages their well-being by connecting them with resources needed to succeed in their academic career at VCU. Ram Resources will help reduce the detrimental impact of the number-one problem affecting students’ academic performance: stress. Faculty are uniquely situated both to recognize changes in students’ behavior and to assist students with improving their well-being. Beginning with New Faculty Orientation, Ram Resources will educate faculty about resources for well-being available to students. By creating a brochure, a website, and establishing a program of faculty ambassadors to familiarize faculty with the …

Impact Of Standards-Based Instruction On Achievement Levels Of Students With Moderate To Severe Intellectual Disabilities: An Action Research Study, Amy White Condon

Theses and Dissertations

The primary purpose of this qualitative research study was to describe the perceptions of middle school special education teachers in regards to the implementation of Unique Learning Systems (ULS) curriculum, a standards-based curriculum and assessment system designed to be used with students with moderate to severe intellectual disabilities. The secondary purpose of this study was to describe the perceptions of the special needs students’ parents. The tertiary purpose was to design an action plan that will enable Ocean Front School District (OFSD) special education administrators and teachers to better determine if ULS’ content, instructional strategies, accommodations and modifications are effective. …

The Effect Of Complex Falls Prevention Interventions On Falls In Residential Aged Care Settings: A Systematic Review Protocol, Jacqueline Francis-Coad, Christopher Etherton-Beer, Debbie Nobre, Chiara Naseri, Anne-Marie Hill

Physiotherapy Papers and Journal Articles

The objective of this review is to synthesize the best available evidence on the effectiveness of complex falls prevention interventions on fall reductions in the residential aged care population, implemented at two or more of the following levels: organization, facility or resident.

Specifically the review question is: What is the effect of complex falls prevention interventions on falls in residential aged care settings?

An Examination Of Multicultural Competence And Racial Colorblindness Among School Psychologists, Sandy D. Flores

Dissertations

The field of school psychology has developed a strong commitment to culturally competent practice. However, there is a lack of literature examining multicultural competence among school psychologists. The present study sought to address this need using a two-pronged approach. First, the study expanded the research base for a self-report multicultural competence scale by administering the measure to a sample of practicing school psychologists. Second, the study investigated the relationship between racial colorblindness and self-perceived multicultural competence among school psychologists by administering an additional racial colorblindness measure. Given that similar fields have identified the negative impact of racial colorblindness on multicultural …

Moving Toward The Center: The Integration Of Educational Development In An Era Of Historic Change In Higher Education, Bruce Kelley, Laura Cruz, Nancy Fire

To Improve the Academy: A Journal of Educational Development

Educational developers have generally articulated their mission around three major poles: faculty/professional development, instructional development, and organizational development (Diamond, 2002; Lewis, 1996). While the first two poles have received greater attention in the past, an increasing amount of emphasis is being placed on organizational development. This shift is a result of a growing tendency to see educational development as an integral component in helping colleges and universities effect change in multiple areas. The challenges higher education faces “require multiple teams of cross-unit expertise in order to make progress” (Schroeder, 2011, p. 202), and educational developers are often called on to …

Pharmaceutical M&A Activity: Effects On Prices, Innovation, And Competition, Barak Richman, Will Mitchell, Elena Vidal, Kevin Schulman

Loyola University Chicago Law Journal

The rise of blockbuster pharmaceutical acquisitions has prompted fears that unprecedented market concentration will weaken competition. Two of the most prominent concerns focus on the upstream and downstream ends of the pharmaceutical industry: (1) the concern that these mergers will concentrate the market for discovery and will therefore lead to fewer discoveries; and (2) the concern that merging large marketing, sales, and distribution forces will strengthen the hands of select pharmaceutical manufacturers and weaken downstream competition. Having considered potential dynamic effects in the industry and conducted a series of preliminary interviews with knowledgeable observers, though, this Article argues that neither …

Increasing Primary Care Hepatitis C Screening In The 1945-1965 Birth Cohort, Maria M. Shimizu

Doctor of Nursing Practice Projects

Background: Over 3.2 million American citizens have been infected with the Hepatitis C virus (HCV). It is estimated three fourths of this population are from the birth cohort born between 1945 and 1965, otherwise known as Baby Boomers. Despite the Centers for Disease Control and Prevention (CDC; 2014) recommendations to screen this population at least one-time regardless of risk factors, screening practices in the primary care setting have been suboptimal (American Association for the Study of Liver Diseases [AASLD], 2015).

Aim: The aim of this project was to identify barriers to HCV screening of the Baby Boomer population in the …

Managing Transitions: Using William Bridges’ Transition Model And A Change Style Assessment Instrument To Inform Strategies And Measure Progress In Organizational Change Management, Julie L. Miller

Scholarship and Professional Work

Purpose:

As academic libraries redefine their services and roles within higher education, library leaders are charged to implement transformative changes. The biggest leadership challenge in effecting change is the human element: helping employees to embrace and implement the changes necessary for transformation. This paper describes the change management process used by Butler University Libraries in 2013-14 to migrate to a cloud-based integrated library system that streamlined workflows and drove reorganization.

Design, methodology or approach:

The library leadership team relied upon two tools to develop strategies for change management and to track progress in employee perceptions of and participation in implementing …

Panel: Influencing Culture And Curriculum Via Revolution, Amit Jain

Computer Science Faculty Publications and Presentations

The goal of this panel session is to introduce audience members to the challenges and successes of significant cultural and curricular change as enacted by awardees in the NSF program Revolutionizing Engineering and Computer Science Departments (RED). This panel will explore how organizations go about the process of cultural investigation and how they embark on culture change, using RED awardees of 2016 as the featured panelists (the second cohort). These teams are engaged in high-risk, high-trust-required activities focused on both the organizational and operational structure of their departments, and on re-envisioning engineering and computer science curricula to create professionals able …

Longitudinal Safety Climate Analysis: Modeling For Enhanced Organizational Response, Erin E. Bowen, Brian J. Roggow

International Symposium on Aviation Psychology - 2017

Much of the safety climate research captures only a transient state in the aviation environment, by extension limiting organizational responses to transactional approaches. The limits of the transient annual safety climate audit traps safety attitudinal/behavioral research in a static or reactive cycle. The present study takes advantage of a collegiate aviation environment with multiple training locations (each with its own culture), participating in regular safety climate audits across flight operations, to develop an enhanced safety culture model. Using longitudinal climate data collected from the organization, the authors present a mixed-methods trend analysis of safety climate changes to date, incorporating organizational …