Open Access. Powered by Scholars. Published by Universities.®

Digital Commons Network™

Open Access. Powered by Scholars. Published by Universities.®

2012

Discipline
Institution
Keyword
Publication
Publication Type
File Type

Articles 451 - 480 of 49132

Full-Text Articles in Entire DC Network

Glass Ceiling Or Saran Wrap™? Women In Gaming Management, Wanda M. Costen, Christian E. Hardigree, Michael A. Testagrossa Dec 2012

Glass Ceiling Or Saran Wrap™? Women In Gaming Management, Wanda M. Costen, Christian E. Hardigree, Michael A. Testagrossa

UNLV Gaming Research & Review Journal

This study explores women's representation in gaming management in the 24 highest gross revenue gaming establishments in America. While almost 54% of foodservice and lodging employees are women, and approximately 44% of the managers in foodservice and lodging are women, one area of hospitality seems to be lagging-gaming. Our data indicated that women held 123 of 496 positions or 24.8% of casino management positions. Almost 68% of these female managers were in non-gaming positions. Our findings appear to support social closure theory since 11 of the 40 women in gaming management positions were in the cage department, and 4 of …

Go to article

A Virtual Pandora's Box: What Cyberspace Gambling Prohibition Means To Terrestrial Casino Operators, David G. Schwartz Dec 2012

A Virtual Pandora's Box: What Cyberspace Gambling Prohibition Means To Terrestrial Casino Operators, David G. Schwartz

UNLV Gaming Research & Review Journal

Recently, there has been increased pressure on the U.S. Congress to act against Internet gambling. While it may be tempting for terrestrial casinos to watch idly as the federal government moves to eliminate a potential competitor, those in the business of gaming must be leery of any federal efforts to halt gambling online. In the final analysis, the same arguments to restrict consumer choice in cyberspace can be easily used against gambling in real casinos-a compelling reason for terrestrial gaming operators to forcefully oppose any federal restrictions on Americans' rights to gamble.

Go to article

A Customer-Based Assessment Of Casino Atmospherics, Karl J. Mayer, Lesley Johnson Dec 2012

A Customer-Based Assessment Of Casino Atmospherics, Karl J. Mayer, Lesley Johnson

UNLV Gaming Research & Review Journal

This study investigates the elements of casino atmospherics from the perspective of slot machine players in a Las Vegas Strip casino. Guest responses to a survey instrument that was developed to measure the elements of casino atmosphere were collected and quantitatively analyzed. The results of this study suggest that the design elements of floor layout and theme may be most closely aligned with the concept of casino atmosphere from the perspective of a slot player. This outcome supports the gaming industry's long-standing emphasis on these two areas of casino design. The study also provides further insight about physical evidence in …

Go to article

The Determinants And Effects Of Slot Servicescape Satisfaction In A Las Vegas Hotel Casino, Anthony F. Lucas Dec 2012

The Determinants And Effects Of Slot Servicescape Satisfaction In A Las Vegas Hotel Casino, Anthony F. Lucas

UNLV Gaming Research & Review Journal

Scales representing ambient conditions, ability to navigate the slot floor, cleanliness, interior decor and seating comfort all produce a significant effect on slot servicescape satisfaction. Scales representing slot servicescape satisfaction and gaming value produce significant effects on overall satisfaction with the slot experience. Overall satisfaction with the slot experience produces a significant effect on behavioral intention variables such as repatronage, word of mouth and desire to remain in the casino environment. This exploratory study uses data from a Las Vegas hotel casino to extend the work of Bitner (1992) and Wakefield and Blodgett (1996) related to servicescape effects. Simultaneous multiple …

Go to article

Developing The Casino Marketing Plan, Andrew M. Klebanow Dec 2012

Developing The Casino Marketing Plan, Andrew M. Klebanow

UNLV Gaming Research & Review Journal

This article stresses the need to develop and implement structured marketing plans. He discusses the benefits of formal planning and the challenges of developing a researched, realistic plan. An outline or framework for a casino marketing plan appears at the end.

Go to article

Residents' Perceptions And Attitudes Towards Native American Gaming (Nag) In Kansas: Proximity And Number Of Trips To Nag Activity, Daniel L. Spears, Carl A. Boger Jr. Dec 2012

Residents' Perceptions And Attitudes Towards Native American Gaming (Nag) In Kansas: Proximity And Number Of Trips To Nag Activity, Daniel L. Spears, Carl A. Boger Jr.

UNLV Gaming Research & Review Journal

This study assessed the perceptions and attitudes toward Native American Gaming (NAG) development in the State of Kansas. By using the resident support for tourism model developed by Perdue, Long, and Allen (1990), this study assessed perceptions and attitudes of residents in relation to their proximity to NAG activity and their number of visits to Native American casinos in the last 12 months. A survey was administered to 1038 households on a population proportionate basis in Brown County (35.65%), Doniphan County (25.30%), and Jackson County (39.05%) in the State of Kansas. Significant differences were found between distance from NAG activity …

Go to article

Using The Critical Incident Technique To Assess Gaming Customer Satisfaction, Lesley Johnson Dec 2012

Using The Critical Incident Technique To Assess Gaming Customer Satisfaction, Lesley Johnson

UNLV Gaming Research & Review Journal

Before gaming organizations can initiate efforts to service their customers, they must be able to effectively manage the service encounter. Although every service encounter is not necessarily critical to satisfaction, it is not always obvious which are crucial to the customer and which are not. Using critical incidents reported by gaming customers and employees, this study identifies service encounters that both parties perceive as being very satisfactory or very dissatisfactory from the customer's point of view. Identifying particularly positive and negative customer service experiences can provide direction for management in allocating resources specifically to those areas that maximize customer satisfaction …

Go to article

Book Review: Indian Casino, William N. Thompson Dec 2012

Book Review: Indian Casino, William N. Thompson

UNLV Gaming Research & Review Journal

No abstract provided.

Go to article

Items Of Importance To Patrons Of Indian And Riverboat Casinos, Carl J. Pfaffenberg, C. Costello Dec 2012

Items Of Importance To Patrons Of Indian And Riverboat Casinos, Carl J. Pfaffenberg, C. Costello

UNLV Gaming Research & Review Journal

The objectives were to identify similar characteristics for casino patrons and determine what factors were important to these individuals. Patrons from Indian and riverboat casinos were surveyed on demographic variables, casino experience, and importance of 25 items. Casino patrons scored intangible items such as security and service highly. Casino managers must constantly assess how the casino is performing by using data extracted from their clientele.

Go to article

Hedonistic Differences Between Mechanical Game Players And Table Game Players: An Exploratory Investigation On The Road To A Comprehensive Theory For Gambling, Karl Titz, David Andrus, Judy Miller Dec 2012

Hedonistic Differences Between Mechanical Game Players And Table Game Players: An Exploratory Investigation On The Road To A Comprehensive Theory For Gambling, Karl Titz, David Andrus, Judy Miller

UNLV Gaming Research & Review Journal

This exploratory research examined relationships between casino play and hedonic factors. The hedonic factors examined were emotion, sensation seeking and impulsivity, absorbing experiences, and analytical characteristics. Differences between slot players and table game players were measured. The subjects were a convenience sampling of 1,010 casino gamblers at a Las Vegas Strip casino catering to out of town visitors. All participants completed a 45- item survey. The constructs were measured using the Mehrabian and Russell (1974) pleasure, arousal, and dominance scale; the Zuckerman Kuhlman sensation seeking and impulsivity scale; the Swanson (1978) absorbing experience scale; and an analytical scale developed by …

Go to article

A Proposed Typology Of Odyssey Slot Machine Gamblers, Lorraine Cebollero, Karl Mayer, Stanley Pinkos Dec 2012

A Proposed Typology Of Odyssey Slot Machine Gamblers, Lorraine Cebollero, Karl Mayer, Stanley Pinkos

UNLV Gaming Research & Review Journal

This paper discusses the development of a typology of gamblers who play the Odyssey slot machine. Qualitative research methods were employed, using an ethnographic approach to the research setting. Two typologies are presented and discussed, one for the Odyssey Players and a second for the Odyssey Observers. While the potential application of these two typologies to the more general classification of all slot machine gamblers is unknown, it is believed that this paper represents the first study of its kind in the gaming industry. As such, it may provide a foundation for both academics who are interested in conducting further …

Go to article

An Exploration Of Customer Retention Factors In Las Vegas Casino Resort Properties, Michael J. Petrillose, Kathleen P. Brewer Dec 2012

An Exploration Of Customer Retention Factors In Las Vegas Casino Resort Properties, Michael J. Petrillose, Kathleen P. Brewer

UNLV Gaming Research & Review Journal

No abstract provided.

Go to article

Two Consumption Models For United States Casino Areas Utilizing Competition And Site Attribute Variables, David M. Pearlman Dec 2012

Two Consumption Models For United States Casino Areas Utilizing Competition And Site Attribute Variables, David M. Pearlman

UNLV Gaming Research & Review Journal

In this study, multiple regression techniques were used to build two consumption models to better understand supply and demand influences on casino revenues. The initial model contained 15 independent variables and explained 97% of the variance in revenues. However, due to assumption violations, assessing the relative role of each independent variable proved to be problematic. Subsequently, a Reduced Variable Model was developed which explained 83% of the variance, and included six independent variables. As stand-alone prediction tools, the models do not yield useful revenue estimates, due to their large standard errors of the estimate, however, they do explain relative influences …

Go to article

A Global Market Analysis Of Casino Gaming On The Internet, Lawrence Dandurand Dec 2012

A Global Market Analysis Of Casino Gaming On The Internet, Lawrence Dandurand

UNLV Gaming Research & Review Journal

Technology can provide gaming to any household in the world. The market potential of casino gaming on the Internet is substantial. This article summarizes an analysis of the global Internet casino gaming market. It indicates: (1) the nature of Internet casino gaming; (2) the competitive environment; (3) market opportunities; (4) environmental constraints; (5) marketing strategies; (6) market demand; (7) market potential; and (8) a flexible diffusion of innovation model for forecasting market demand.

Go to article

Blackjack At Thirty Thousand Feet: America's Attempt To Enforce Its Ban On In-Flight Gambling Extraterritorially, Steven Grover Dec 2012

Blackjack At Thirty Thousand Feet: America's Attempt To Enforce Its Ban On In-Flight Gambling Extraterritorially, Steven Grover

UNLV Gaming Research & Review Journal

No abstract provided.

Go to article

Club Gaming In New South Wales, Australia: The Transition To Industry Maturity, Nerilee Hing Dec 2012

Club Gaming In New South Wales, Australia: The Transition To Industry Maturity, Nerilee Hing

UNLV Gaming Research & Review Journal

The New South Wales club gaming industry has existed for forty years since the introduction of slot machines in 1956 and has witnessed the impact of changing legal, competitive, social, economic, and technological factors on its competitiveness. Using Michael Porter's framework of competitive forces (1980), this paper analyzes the industry's life cycle in terms of entry barriers, industry rivals, customer markets, and substitute products. This analysis provides evidence that the industry has evolved from an emergent industry to one which is now approaching maturity. Industry cooperation, strategic management, and a refocusing of marketing efforts are suggested as suitable responses by …

Go to article

Cplr 3121: Section Supersedes Appellate Division Rules, St. John's Law Review Dec 2012

Cplr 3121: Section Supersedes Appellate Division Rules, St. John's Law Review

St. John's Law Review

No abstract provided.

Go to article

Cplr 3101(E): Insurer Will Not Be Permitted To Use Medical Payments Obligation As A Means Of Clandestine Discovery, St. John's Law Review Dec 2012

Cplr 3101(E): Insurer Will Not Be Permitted To Use Medical Payments Obligation As A Means Of Clandestine Discovery, St. John's Law Review

St. John's Law Review

No abstract provided.

Go to article

The Warsaw Ticket To Judicial Treaty Revision--Will We Do It Again?, Thomas W. Reilly Dec 2012

The Warsaw Ticket To Judicial Treaty Revision--Will We Do It Again?, Thomas W. Reilly

St. John's Law Review

No abstract provided.

Go to article

Gurus On Leadership: A Book Review, M. S. Rao Dec 2012

Gurus On Leadership: A Book Review, M. S. Rao

The Journal of Values-Based Leadership

Author Mark A. Thomas examines in his best seller Gurus on Leadership the many styles and contributions associated with noted leaders and experts on leadership throughout history. Rao’s review points out the salient features of each style and reasserts the author’s desire for the principled leader to choose the best characteristics and managerial traits offered from this vast repertoire of experiences and philosophies.

Go to article

The Moral Foundations Of Ethical Leadership, Joseph Hester, Don R. Killian Dec 2012

The Moral Foundations Of Ethical Leadership, Joseph Hester, Don R. Killian

The Journal of Values-Based Leadership

Hester and Killian stress that principled leadership does not necessarily require discarding past practices; rather, they emphasize the importance of using what is good about the past, eliminating self-interest, and injecting passion into contemporary, valuesbased leadership. Passion, as used by the authors in this sense, refers to neither rage nor anger; rather, it is an excitement and enthusiasm that comes from leading with vision, integrity, and respect for others. Subsequently, when such passion is coupled with moral purpose, the idea of serving others, and building and sustaining relationships, the organization will inevitably experience positive growth — one person at a …

Go to article

Earning The Right To Lead In Defining Moments: The Act Of Taking Leadership, Tom Karp, Jon-Arild Johannessen Dec 2012

Earning The Right To Lead In Defining Moments: The Act Of Taking Leadership, Tom Karp, Jon-Arild Johannessen

The Journal of Values-Based Leadership

True leaders emerge and earn their right to lead — not as a result of an organization’s day-to-day activities — but through courageous acts exhibited during the organization’s defining moments, whether such moments be characterized as stable or disastrous. Remaining strong and steadfast in testy situations while demonstrating the ability to bond to earn the trust of others are the predominant emotional and interpersonal characteristics on display when a leader earns his or her right to lead.

Go to article

Introducing Ethics Legislation: The Courage To Lead After 200 Years Of Silence (Interview With Jill Long Thompson), Elizabeth Gingerich Dec 2012

Introducing Ethics Legislation: The Courage To Lead After 200 Years Of Silence (Interview With Jill Long Thompson), Elizabeth Gingerich

The Journal of Values-Based Leadership

The test of a good leader is staying in the fight despite the popularity or lack thereof of the issue. Long Thompson reflects that this message is the result of a combination of a good work ethic, a solid supportive group of family and friends, and commonalty of purpose. She opines that voters elect representatives to use good judgment and fully research issues before committing to a particular course of action.

Go to article

Cplr 3106: Special Circumstances Not Necessary To Obtain Pre-Trial Examination Before Joinder Of Issue, St. John's Law Review Dec 2012

Cplr 3106: Special Circumstances Not Necessary To Obtain Pre-Trial Examination Before Joinder Of Issue, St. John's Law Review

St. John's Law Review

No abstract provided.

Go to article

Cplr 3101(D): Court May Demand Production Of Records To Determine If They Are Subject To Disclosure, St. John's Law Review Dec 2012

Cplr 3101(D): Court May Demand Production Of Records To Determine If They Are Subject To Disclosure, St. John's Law Review

St. John's Law Review

No abstract provided.

Go to article

Cplr 308(4): Insurer Who Disclaims Liability Is Without Standing To Object To Substituted Service, St. John's Law Review Dec 2012

Cplr 308(4): Insurer Who Disclaims Liability Is Without Standing To Object To Substituted Service, St. John's Law Review

St. John's Law Review

No abstract provided.

Go to article

Cplr 302(A)(3): Held Non-Applicable If Original Injury Occurs Without The State, St. John's Law Review Dec 2012

Cplr 302(A)(3): Held Non-Applicable If Original Injury Occurs Without The State, St. John's Law Review

St. John's Law Review

No abstract provided.

Go to article

Cplr 302(A)(1): Further Examination Of "Transaction Of Business" Concept, St. John's Law Review Dec 2012

Cplr 302(A)(1): Further Examination Of "Transaction Of Business" Concept, St. John's Law Review

St. John's Law Review

No abstract provided.

Go to article

Seider V. Roth: The Constitutional Phase, St. John's Law Review Dec 2012

Seider V. Roth: The Constitutional Phase, St. John's Law Review

St. John's Law Review

No abstract provided.

Go to article

Mitigating Inadequate Security Claims Through Effective Security Measures, Susan H. Ivancevich, Daniel M. Ivancevich Dec 2012

Mitigating Inadequate Security Claims Through Effective Security Measures, Susan H. Ivancevich, Daniel M. Ivancevich

UNLV Gaming Research & Review Journal

Gaming and hospitality operators are currently facing a litigation crisis. Recent court decisions, such as Tailhook, have established that hospitality operators are responsible for foreseeable security problems. Because of the increased responsibility placed on gaming and hospitality operators to provide a safe and secure environment for their guests, patrons, and employees, companies must take a proactive stance regarding security. While the surveillance and security programs in place at most gaming establishments are often quite sophisticated, care must still be taken to remain current with technological advances in security and changing industry security standards. The implementation of security measures can help …

Go to article

First Prev Next Last