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2012

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Minutes, Altrusa International Of Tampa, 2012, Altrusa International Of Tampa Bay, Inc. Dec 2012

Minutes, Altrusa International Of Tampa, 2012, Altrusa International Of Tampa Bay, Inc.

Altrusa International of Tampa Bay, Inc. - Records

The meeting minutes for the Altrusa International of Tampa, for January through December 2012.


Disability History Month: John Goodricke The Deaf Astronomer, Linda French Dec 2012

Disability History Month: John Goodricke The Deaf Astronomer, Linda French

News and Events (Discontinued Series)

No abstract provided.


Modeling The Effects Of The Local Environment On A Received Gnss Signal, Marshall E. Haker Dec 2012

Modeling The Effects Of The Local Environment On A Received Gnss Signal, Marshall E. Haker

Theses and Dissertations

There is an ongoing need in the GNSS community for the development of high-fidelity simulators which generate data that replicates what can truly be expected from a challenging environment such as an urban canyon or an indoor environment. The algorithm developed for use in the research in this dissertation, the Signal Decomposition and Parameterization Algorithm (SDPA), is presented in order to respond to this need. This algorithm is designed to decompose a signal received using a GNSS recording and playback system and output parameters that can be used to reconstruct the effects on the signal of the environment local to …


Toward Strategy Implementation Success: An Empirical Study Of The Role Of Senior-Level Leaders In The Nevada Gaming Industry, James I. Schaap Dec 2012

Toward Strategy Implementation Success: An Empirical Study Of The Role Of Senior-Level Leaders In The Nevada Gaming Industry, James I. Schaap

UNLV Gaming Research & Review Journal

The study is an investigation of the relationship between effective leadership behavior and successful strategy implementation in the Nevada casino industry. The study's findings mostly agree with earlier research on the concept of strategy implementation and reaffirm the role that strategic consensus plays in the strategy implementation process. The study also reinforces findings that frequent communication up and down the organization structure enhances strategic consensus through the fostering of shared attitudes and values. In addition, it reaffirms the concept that an organization which ties rewards to the success of the strategy employed is rewarded with higher levels of organizational performance …


Internet Gambling Bibliography: Update And Analysis, Rhys Stevens Dec 2012

Internet Gambling Bibliography: Update And Analysis, Rhys Stevens

UNLV Gaming Research & Review Journal

No abstract provided.


A Winning Hand: A Proposal For An International Regulatory Schema With Respect To The Growing Online Gambling Dilemma In The United States, John D. Andrle Dec 2012

A Winning Hand: A Proposal For An International Regulatory Schema With Respect To The Growing Online Gambling Dilemma In The United States, John D. Andrle

UNLV Gaming Research & Review Journal

While a multitude of Internet enterprises folded in the 1990s, online gambling websites not only have held strong, but appear to be ready to increase the stakes. No business relating to the Internet currently generates more revenue than online gambling, and that trend does not look like it will change soon. While many Americans desire to participate in this form of cyber-gambling, the current legality of their ability to do so remains vague. For the most part, an American's ability to gamble currently resides under the purview of state law and a hodgepodge of antiquated federal wire acts. The nature …


The Need For Self Regulation And Alternative Dispute Resolution To Moderate Consumer Perceptions Of Perceived Risk With Internet Gambling, Rohan Miller Dec 2012

The Need For Self Regulation And Alternative Dispute Resolution To Moderate Consumer Perceptions Of Perceived Risk With Internet Gambling, Rohan Miller

UNLV Gaming Research & Review Journal

The legislative gaps in international eCommerce and specifically in the gambling industry mean that many consumers face the market condition of caveat emptor (let the buyer beware). In terms of consumer psychology, caveat emptor increases consumer perceptions of risk and slows the diffusion of Internet gambling. This paper discusses the specific risks associated with Internet gambling and presents an industry structure designed to off-set consumer perceptions of perceived risk through industry self regulation and alternative dispute management techniques.


Designing Culturally Compatible Internet Gaming Sites, Sudhir H. Kale Dec 2012

Designing Culturally Compatible Internet Gaming Sites, Sudhir H. Kale

UNLV Gaming Research & Review Journal

Rising e-commerce volumes the world over provide opportunities to global marketers to expand their markets using the Internet. While Internet casinos have had their share of failures, the industry still rakes in three times the revenues as web pornography. Converging web technology allows for Internet gaming operators to expand their markets all over the world. However, appealing to consumers in different countries and regions requires adaptation of websites to the cultural milieu of the various target markets. This paper reviews existing literature on culture and website design and goes on to discuss the impact of culture on designing Internet gaming …


Internet Gambling: An Overview Of Psychosocial Impacts, Mark D. Griffiths, Adrian Parke, Richard Wood, Jonathan Parke Dec 2012

Internet Gambling: An Overview Of Psychosocial Impacts, Mark D. Griffiths, Adrian Parke, Richard Wood, Jonathan Parke

UNLV Gaming Research & Review Journal

Technological innovation has always played a role in the development of gambling behaviour, primarily through providing new market opportunities. Early prevalence studies of Internet gambling in the UK, Canada and the US have shown that Internet gambling is not a cause for concern at present However, this seems likely to change as more people start to use the Internet for leisure activities. After a brief overview of gambling technologies and deregulation issues, this paper examines the impact of technology on gambling by highlighting salient factors in the rise of Internet gambling (i.e., accessibility, affordability, anonymity, convenience, escape immersion/dissociation, disinhibition, event …


Internet Casino-Style Gambling: Is It Legal In Nevada?, Marc G. Warren Dec 2012

Internet Casino-Style Gambling: Is It Legal In Nevada?, Marc G. Warren

UNLV Gaming Research & Review Journal

The State of Nevada, to retain its position as pace setter in U.S. casino gaming regulation, took important legislative steps to prepare for online gambling. When these legal efforts were discouraged or blocked by the U. S. Department of Justice a new direction emerged. This article traces the shift from implementing online gambling across state lines to intrastate gaming within Nevada with hand-held devices in auxiliary areas of a casino complex beyond the casino floor. Regulatory issues are raised and prospects for inaugurating interactive gaming are discussed.


Gambling And The Law®: An Introduction To The Law Of Internet Gambling, I. Nelson Rose Dec 2012

Gambling And The Law®: An Introduction To The Law Of Internet Gambling, I. Nelson Rose

UNLV Gaming Research & Review Journal

This article brings to gaming researchers, with or without a legal education, a roundup of major issues and problems in the unsettled field of Internet gaming. By citing laws, cases, articles and treatises this annotated essay leads the reader through the maze of confusion and contradiction that now clutters the legal scene. Topics touched on include: elements of gambling, Federal, state and local gambling regulation, organized crime implications, extraterritorial jurisdiction, police power and advertising. Conclusions are addressed to businesses considering the risks of operating Internet gambling web sites.


Change Management: Antecedents And Consequences In Casino Crm, Sudhir H. Kale Dec 2012

Change Management: Antecedents And Consequences In Casino Crm, Sudhir H. Kale

UNLV Gaming Research & Review Journal

Customer Relationship Management (CRM) continues to attract increasing attention within the casino industry. While the vital role of change management in making CRM projects successful has been acknowledged for quite some time, there is little in extant literature to explain the nature and conduct of change management in the CRM context. This article posits that relevant change management is a prerequisite for successful implementation of a casino's CRM. Change management involves five key initiatives: selling change internally, creating an appropriate infrastructure for change management, CRM-relevant training, a reconfiguration of the organization structure and performance assessment measures, and recasting existing incentive …


Assessing The Information Needs Of Australian Gaming Managers, Helen Breen Dec 2012

Assessing The Information Needs Of Australian Gaming Managers, Helen Breen

UNLV Gaming Research & Review Journal

There has been an increased need for gaming managers to source and use relevant information to assist them in managing their venues. Gaming managers have been under pressure from governments, the welfare sector, local communities and the media to manage gaming activities in a socially responsible manner. Research into the management of gaming is still in its infancy. This paper reports on a study into the information needs of a selection of gaming managers of clubs, hotels and casinos in two Australian states. This exploratory qualitative research provides in-depth responses from twenty-six gaming managers. These managers report that they want …


Proposal For A Special Issue On Internet Gambling, Betty Mcneal, Rhys Stevens Dec 2012

Proposal For A Special Issue On Internet Gambling, Betty Mcneal, Rhys Stevens

UNLV Gaming Research & Review Journal

No abstract provided.


Gambling In A Fantasy World: An Exploratory Study Of Rotisserie Baseball Games, Bo Bernhard, Vince Eade Dec 2012

Gambling In A Fantasy World: An Exploratory Study Of Rotisserie Baseball Games, Bo Bernhard, Vince Eade

UNLV Gaming Research & Review Journal

The purpose of this article is to map the social landscape of the burgeoning fantasy baseball gaming phenomenon. This study relies upon two approaches: an analysis of the existing gambling literature to look for useful theory and research applications, and observations of fantasy baseball players to better understand their behaviors. The authors seek to provide an exploratory framework that will aid in the development of future theory and research on these phenomena.


An Assessment Of Crime Volume Following Casino Gaming Development In The City Of Detroit, Omar Moufakkir Dec 2012

An Assessment Of Crime Volume Following Casino Gaming Development In The City Of Detroit, Omar Moufakkir

UNLV Gaming Research & Review Journal

Debates surrounding casino gaming development in the US often are based on the assumption that the opening of a casino is followed by an increase in crime in the host community and surrounding areas. This paper examined crime volume in Detroit, Michigan and neighboring communities before, during and after the three Detroit casinos opened. Findings indicated that total Index Crime offenses did not increase in Detroit. However, it appeared that the volume of certain types of crime slightly increased while others decreased. Based on the analysis, this paper concluded that there is no alarming indication to suggest that the volume …


Profile Of Internet Gamblers: Betting On The Future, Christopher Woodruff, Susan R. Gregory Dec 2012

Profile Of Internet Gamblers: Betting On The Future, Christopher Woodruff, Susan R. Gregory

UNLV Gaming Research & Review Journal

The commercial casino industry in 2002 provided more jobs, higher wages, and more tax revenues to states and local communities than ever before. At the same time Internet gambling sites operated by offshore companies have seen explosive growth since the introduction of the World Wide Web in 1995 (Rose, 2003). This research developed profiles of current land based casino patrons who have gambled on the Internet, those who have not but are willing to try, and those who have not and would not in the future consider Internet gambling. Two hundred surveys were collected at two Detroit, Michigan casinos, asking …


Las Vegas Locals As Gamblers And Hosts To Visiting Friends And Family: Characteristics And Gaming Behavior, Rachel S. Shinnar, Cheri A. Young, David L. Corsun Dec 2012

Las Vegas Locals As Gamblers And Hosts To Visiting Friends And Family: Characteristics And Gaming Behavior, Rachel S. Shinnar, Cheri A. Young, David L. Corsun

UNLV Gaming Research & Review Journal

Local gamblers are an important market segment for casino marketers providing a reliable source of revenue during slow periods. This paper presents selected gaming behavior of local residents in the Las Vegas area, linking socio-demographic characteristics with gaming behavior. In addition, this article examines the relationships of Las Vegas area locals and their visiting friends and family members in two aspects. First, we identified the influence local residents have on visiting friends and family in terms of recommendations made regarding gambling in general and specific gaming locations. Second, this article describes how visiting friends and family influence local residents in …


Assessing Discount Policies And Practices In The Casino Industry, Jordan Salmon, Anthony F. Lucas, Jim Kilby, Michael C. Dalbor Dec 2012

Assessing Discount Policies And Practices In The Casino Industry, Jordan Salmon, Anthony F. Lucas, Jim Kilby, Michael C. Dalbor

UNLV Gaming Research & Review Journal

No abstract provided.


Community Leader Perceptions Of The Social And Economic Impacts Of Indian Gaming, Patricia L. Janes, Jim Collison Dec 2012

Community Leader Perceptions Of The Social And Economic Impacts Of Indian Gaming, Patricia L. Janes, Jim Collison

UNLV Gaming Research & Review Journal

The development of casino gambling in recent years whether through state-regulated or Native American gaming operations has resulted in increased concern over social and economic impacts. This study assessed perceptions of eight community leaders as to how the area was affected by a major expansion of a Native American casino. Leaders were interviewed prior to and several years after the completed expansion. Leaders felt the expansion had contributed positively to the community but noted increased social concerns. Overall, economic impacts were positive, however, the uniqueness of a Native American casino operation posed other challenges.


Political Culture And Gambling Policy: A Cross-National Study, William N. Thompson, Carl Lutrin, Asher Friedberg Dec 2012

Political Culture And Gambling Policy: A Cross-National Study, William N. Thompson, Carl Lutrin, Asher Friedberg

UNLV Gaming Research & Review Journal

This paper seeks to find relationships between political culture and policy making on gambling in four jurisdictions, including Nevada and California, two adjacent U.S. States, and also in Great Britain and Israel. While the stages of political culture have not advanced to a tightly knit theory from which an array of testable hypotheses can flow, the concept can be helpful in understanding policy developments in gambling across national borders. Though this discussion leans toward the academic style, it offers a practical approach to cultural sensitivity that casino operatives should consider when expanding to divergent populations in new host communities, to …


Crm In Gaming: It's No Crapshoot!, Sudhir H. Kale Dec 2012

Crm In Gaming: It's No Crapshoot!, Sudhir H. Kale

UNLV Gaming Research & Review Journal

CRM, or Customer Relationship Management, though slightly more than a decade old, has become the management craze of the 21st century. Yet, managerial understanding of what CRM is, what it does, how to implement it, and the grounds for success or failure in CRM implementation, seem far from crystallized. This paper looks at why so many CRM endeavors fail, and proceeds to discuss issues critical to CRM's success. CRM projects in casinos will have a higher chance of success if CRM is viewed as a business philosophy and becomes a part of the corporate culture. Appropriate customer strategy, organizational transformation, …


The Roles Of Casino Controllers, Collin Ramdeen, Bernard Fried Dec 2012

The Roles Of Casino Controllers, Collin Ramdeen, Bernard Fried

UNLV Gaming Research & Review Journal

The purpose of this research was to examine the managerial and finance roles of casino controllers. Controllers were surveyed and interviewed about the current state of their role within their companies. A survey was given to 60 casino controllers attending the casino controllers' conference at the Monte Carlo Resort in Las Vegas on March 16, 2000. Interviews were conducted with five casino controllers to obtain qualitative information that could not be obtained through the questionnaire. The results provide detailed information on the role behavior of casino controllers and their contribution to organizational goal attainment.


A Virtual Pandora's Box: What Cyberspace Gambling Prohibition Means To Terrestrial Casino Operators, David G. Schwartz Dec 2012

A Virtual Pandora's Box: What Cyberspace Gambling Prohibition Means To Terrestrial Casino Operators, David G. Schwartz

UNLV Gaming Research & Review Journal

Recently, there has been increased pressure on the U.S. Congress to act against Internet gambling. While it may be tempting for terrestrial casinos to watch idly as the federal government moves to eliminate a potential competitor, those in the business of gaming must be leery of any federal efforts to halt gambling online. In the final analysis, the same arguments to restrict consumer choice in cyberspace can be easily used against gambling in real casinos-a compelling reason for terrestrial gaming operators to forcefully oppose any federal restrictions on Americans' rights to gamble.


The Determinants And Effects Of Slot Servicescape Satisfaction In A Las Vegas Hotel Casino, Anthony F. Lucas Dec 2012

The Determinants And Effects Of Slot Servicescape Satisfaction In A Las Vegas Hotel Casino, Anthony F. Lucas

UNLV Gaming Research & Review Journal

Scales representing ambient conditions, ability to navigate the slot floor, cleanliness, interior decor and seating comfort all produce a significant effect on slot servicescape satisfaction. Scales representing slot servicescape satisfaction and gaming value produce significant effects on overall satisfaction with the slot experience. Overall satisfaction with the slot experience produces a significant effect on behavioral intention variables such as repatronage, word of mouth and desire to remain in the casino environment. This exploratory study uses data from a Las Vegas hotel casino to extend the work of Bitner (1992) and Wakefield and Blodgett (1996) related to servicescape effects. Simultaneous multiple …


Developing The Casino Marketing Plan, Andrew M. Klebanow Dec 2012

Developing The Casino Marketing Plan, Andrew M. Klebanow

UNLV Gaming Research & Review Journal

This article stresses the need to develop and implement structured marketing plans. He discusses the benefits of formal planning and the challenges of developing a researched, realistic plan. An outline or framework for a casino marketing plan appears at the end.


Casino Gaming From A Border State Perspective: Impact On The Hospitality Industry, Claire D. Schmelzer, Damon Revelas, Desmond O. Brown Dec 2012

Casino Gaming From A Border State Perspective: Impact On The Hospitality Industry, Claire D. Schmelzer, Damon Revelas, Desmond O. Brown

UNLV Gaming Research & Review Journal

Stakeholders of the hospitality industry, defined as owners and managers of hotels and restaurants, from a state contiguous to states where casino gaming is legalized were questioned regarding their attitudes toward the legalization of casino gaming and their perceptions of its impact on business currently and if gaming were legalized in the state. The data were analyzed using frequency distributions, cross tabulations, and Chi Square statistics. Results included the following: Opinions about legalizing gaming in the state were evenly divided between favor and disfavor. Based on region, organizational structure and job title, observable differences in opinion were noted concerning the …


Using The Critical Incident Technique To Assess Gaming Customer Satisfaction, Lesley Johnson Dec 2012

Using The Critical Incident Technique To Assess Gaming Customer Satisfaction, Lesley Johnson

UNLV Gaming Research & Review Journal

Before gaming organizations can initiate efforts to service their customers, they must be able to effectively manage the service encounter. Although every service encounter is not necessarily critical to satisfaction, it is not always obvious which are crucial to the customer and which are not. Using critical incidents reported by gaming customers and employees, this study identifies service encounters that both parties perceive as being very satisfactory or very dissatisfactory from the customer's point of view. Identifying particularly positive and negative customer service experiences can provide direction for management in allocating resources specifically to those areas that maximize customer satisfaction …


Improving Competitiveness Through Cooperation: Assessing The Benefits Of Cooperative Education Partnerships In Gaming Management, Helen Breen, Nerilee Hing Dec 2012

Improving Competitiveness Through Cooperation: Assessing The Benefits Of Cooperative Education Partnerships In Gaming Management, Helen Breen, Nerilee Hing

UNLV Gaming Research & Review Journal

Cooperative education partnerships between industries and universities are becoming increasingly common in response to fundamental challenges facing both sectors. Theoretically, many benefits for both partners are espoused. This paper explores these benefits and then assesses whether and how these have occurred in a leading gaming management course in Australia. It was found that benefits for industry comprised enhanced industry professionalism and legitimacy; increased professional status; better public image; control of abstract knowledge and improved industry competitiveness. For the university, key benefits have included improved educational offerings; enhanced university reputation in the discipline and for cooperative education partnerships; additional student fees …


Casino Technology: Player Tracking And Slot Accounting Systems, Z. Wang, H. Aquino Dec 2012

Casino Technology: Player Tracking And Slot Accounting Systems, Z. Wang, H. Aquino

UNLV Gaming Research & Review Journal

The objective of this research is to provide the casino industry with an unbiased, independent study on the available technologies in its business. Both the software manufacturers and the casinos recognize that tracking systems are far from being anything close to perfect. Thus, gaming companies are continually trying to improve the systems that they have on the market. In this paper the authors analyze player tracking and slot accounting systems based on their costs, functions, sizes, hardware requirements, and software requirements respectively, which may help casino executives better understand the technologies available to them and make more prudent and cost-effective …