Digital Commons Network^™

Linking Service Encounters To Financial Performance: An Extended Approach To Valuation, Carla Yvonne Childers

University of Kentucky Doctoral Dissertations

Managers and researchers have become increasingly interested in linking marketing activities to firm financial performance. That is, they desire to make marketing more financially accountable. One approach to achieving this goal has been to “valuate” customers to determine their degrees of profitability over the lifetime of their relationships with firms. However, traditional customer valuation techniques are largely based on quantitative factors and do not account for softer measures such as a customer’s behavior and performance both during and after service encounters.

Additionally, while customer profitability is commonly valuated, employees are not generally assessed in this manner in profit linkage frameworks. …

The Use Of The Child Observation Record As A Tool For Predicting Early Literacy Skills In Preschool Children, Christopher R. Singer

Theses

Reading is an important part of a child's schooling. Identifying students with literacy difficulties early in the academic process can provide them with early intervention services to keep them from falling behind. The use of an observational assessment when dealing with preschoolers can yield vital information to help identify children who may be at risk for developing reading difficulties. The Dynamic Indicators of Basic Early Literacy Skills (DIBELS; Good & Kaminski, 2002) is a standardized assessment currently used to identify and evaluate students' reading abilities. The Child Observation Record (COR; High/Scope, 1992) is a preschool assessment tool used to assess …

Female Perspectives Of Professional Identity And Success In The Counseling Field, Amanda C. Healey

Counseling & Human Services Theses & Dissertations

The purpose of this study was to investigate the contextual and definitional qualities of professional identity as well as the perceptions of success as defined by female counseling professionals. The ideals and beliefs related to professional identity were examined in order to determine if they are upheld by females who practice as professional counselors, counseling doctoral students, and tenure-track counselor educators. Findings indicated 16 themes that addressed issues related to personal and professional congruence and the counseling philosophy; particularly with regard to a conflict with the professional success model as it intersected with personal and professional roles. The information gathered …

Congregate Mealsite Participants’ Self-Reported And Functional Health, Participation In Activities And Attitudes Toward Aging In Wisconsin, Amy Ramsey

Master's Theses and Doctoral Dissertations

The number of older Americans is increasing. Participation in activities is essential for maintaining health and functional independence, preventing or delaying chronic diseases and improving quality of life. Generally, as older adults age, prevalence of regular activity declines. Many older adults are not engaging in activities and are not receiving the health benefits that these offer.

This cross-sectional study used a self-administered survey to examine whether there is an association between attitudes toward aging, self-reported and functional health, and participation in activities among older adults aged 55 and older who attend congregate mealsites in Wisconsin. It was hypothesized that older …

The Effects Of Yoga On Children’S Self-Perceived Stress And Coping Abilities, Holly Smith-Vogtmann

Master's Theses and Doctoral Dissertations

Stress is a problem for many children in our society. Previous research has shown how yoga can be used to help reduce stress levels. Twenty-seven fourth- and fifth-grade students from an urban elementary school participated in a three-week yoga unit during their physical education class, as a stress management unit. Using a repeated measures design, the participants’ self-perceived stress level, stress coping skills, and perception of yoga was measured. The current study found no significant change in the participants’ self-perceived stress level or stress coping skills after the yoga implementation. There was a significant change in student perceptions of yoga …

Health Belief Model Of Breast Cancer Screening For Female College Students, Kirsten M. Frankenfield

Master's Theses and Doctoral Dissertations

No abstract provided.

World War I And The Mobilization Of Maternal Sacrifice: Considerations For Peace Politics, Ana C. Garner, Karen L. Slattery

College of Communication Faculty Research and Publications

No abstract provided.

Positive Psychology Within A Cultural Context, Jennifer Teramoto Pedrotti, Lisa M. Edwards, Shane J. Lopez

College of Education Faculty Research and Publications

As our capacity for communication with nations across the globe increases through the advances of technology, our interactions with others with different worldviews also become more frequent. This exposure to diversity on so many levels requires a better understanding of the multiple contexts in which people from different cultural backgrounds live and the strengths they possess that help them experience well-being. In order to define the characteristics that my be viewed as strengths in different groups, we must make efforts to remember that cultural rules and norms often dictate what can be called a strength versus a weakness. It is …

Analysis Of Esl Teacher Endorsement Effects On English Language Learners' Student Achievement And English Language Acquisition, Anna Marie Tracy

University of Kentucky Doctoral Dissertations

Over the past twenty years, classrooms throughout the United States have becomes more ethnically and linguistically diverse with the influx of immigrant residents. The impact of this demographic change has directly affected the makeup of the mainstream classroom. One response to this rapid growth in diversity demographics has been the requirement of additional teacher preparation for instruction of English language learners.

The study focuses on the impact of English as a Second Language endorsement (ESL) on the English language acquisition and academic achievement of elementary English language learners (ELL) over a two year period in a large mountain west urbansuburban …

Promises We Have Kept: Using Grounded Theory Methodology To Understand Developmental Factors That Contribute To Caucasian Low-Income Parents Positive Assessment Of Marital Health, S. Greg Thompson

University of Kentucky Doctoral Dissertations

Low-income Caucasian married parents described lifespan processes and conditions that contributed to their individual assessments that their marriage was healthy. Spouses participated in an interview together, followed later by an individual interview with each. Interview scripts referenced the study‘s primary research questions which sought their reflections on (a) external conditions that they considered to be important to their development, and (b) personal thoughts, emotions and behaviors they deemed relevant to the success of their marriage. A third research question called for integration of participants‘ reflections into a cogent grounded theory regarding successful low-income marriages. Analysis incorporated grounded theory methods, and …

Effects Of Mindfulness And Meditation Experience On Cognitive And Emotional Functioning And Ego Depletion, Emily Lauren Brown Lykins

University of Kentucky Doctoral Dissertations

Mindfulness is increasingly recognized as an important phenomenon both clinically and empirically, with mindfulness-based interventions demonstrated to be efficacious across a wide variety of patient populations and disorders (i.e., Baer, 2003). Though debate regarding the exact definition of mindfulness continues, generally accepted definitions involve the common elements of intentionally directing attention toward the present moment and adopting an accepting, nonjudgmental, and/or nonreactive orientation, intent, or attitude (i.e., Baer et al., 2006; Bishop et al., 2004). Several testable predictions in the cognitive and emotional domains were derived from the operational definition of mindfulness provided by Bishop et al. (2004). Recent empirical …

The Culture Connection: Testing A Model Of African American Attitudes Toward Mental Health Service Utilization, Andrea Michelle Smith

University of Kentucky Doctoral Dissertations

The purpose of the current study was to combine the factors previously determined to be related to African American help seeking into a single path model and, using structural equation modeling (SEM), determine the relative influence of each factor in the attitudes toward seeking mental health services (see Figure 2.2) among a community sample of African American adults from several metropolitan areas in the US. As such, SEM was utilized to compare the relative fit of two opposing models within this sample, one where a path from economic barriers to help-seeking attitudes was estimated freely and one where that path …

Political Piety: Evangelicals And The American Revolution In South Carolina And Georgia, David E. Hollingsworth

University of Kentucky Doctoral Dissertations

The study of southern evangelicals during the late colonial and revolutionary eras of American history has focused primarily on the social antagonisms that separated evangelicals from southern elites and has concluded that the rapid growth of post-war evangelicalism came as a result of evangelical acquiescence to southern gentry mores. Most study of southern evangelicals has concentrated on the upper South missing important developments in the Deep South which contradict historical assumptions of Separate triumph and the subsequent subversion of radical evangelicalism by evangelical leaders eager for societal acceptance. Evangelicals were not a monolithic movement. Key doctrines, primarily the need for …

Early Heidegger's Transition From Life To Being, Gilbert Vasile Lepadatu

University of Kentucky Doctoral Dissertations

Heidegger was not always preoccupied, as he himself would later come to believe, with the question regarding the sense of being. Eight years before he published his magnum opus, Sein und Zeit, in 1927 he was totally devoted to finding a systematic way to bringing “life” as the ultimate source of meaning to explicate itself. In the years between 1919-1923, “life”, and not “being”, is the matter of philosophy par excellence, only to be disregarded, even refuted as a “proper” matter of philosophy in the subsequent years. In this paper I examine the philosophical motives that led Heidegger …

Exploring Lesbian And Gay Experiences With Individuals, Systems, And Environments: Patterns Of Response To Heterosexist Prejudice And Discrimination, James Russell Couch

University of Kentucky Doctoral Dissertations

While the general social climate in the U.S. has become more accepting and tolerant of sexual minority individuals, heterosexist discrimination, prejudice and violence continues to affect LGBT individuals, families and communities. While much research literature exists on the experience of minority stress and the psychological consequences of minority stress on sexual minorities, little research has been produced that examines sexual minority coping. Within the last decade, heteronegativity has been suggested as a possible coping response to heterosexism. The goal of the present study was to understand sexual minority responses to heterosexism (including heteronegativity) in a variety of contexts and circumstances. …

Examining The Construct Of Perfectionism: A Factor-Analytic Study, Agnes Mariann Stairs

University of Kentucky Doctoral Dissertations

The construct of perfectionism is related to many important outcome variables. However, the term “perfectionism” has been defined in many different ways, and items comprising the different existing scales appear to be very different in content. The overarching aim of the present set of studies was to help clarify the specific unidimensional constructs underlying what is called “perfectionism”. First, trained raters reliably sorted items from existing measures of perfectionism into nine dimensions. An exploratory factor analysis, followed by a confirmatory factor analysis on an independent sample, resulted in a 9 scale, 61 item measure, called the Measure of Constructs Underlying …

Using Thr Ffm To Understand And Integrate The Deficits Of Psychopathy, Karen J. Derefinko

University of Kentucky Doctoral Dissertations

Psychopathy is associated with several behavioral and psychophysiological deficits. Lynam (2002) has argued that the use of an overarching conceptualization of psychopathy can provide a parsimonious explanation of psychopathic pathology. The current study examined relations between tasks used to explore psychopathic pathology and dimensions from the Five Factor Model of personality. Undergraduate participants completed the NEO PI-R, the BART, a go/no-go task, an emotional morph task, and provided physiological responses to stimuli. While hypothesized relations to FFM psychopathy composites were generally unsupported, other interesting relations to traits were identified. Results indicated that hypoarousal to negative stimuli was negatively related to …

Three Essays On Residential Real Estate Brokerage, Jason S. Beck

University of Kentucky Doctoral Dissertations

The first essay investigates how individual characteristics influence sales outcomes for houses they help transact. It develops hedonic housing models to assess the impacts of agent characteristics such as the level of recent and concurrent agent activity on sales outcomes (price and time on market). This is done in a Multiple Listing Service (MLS) setting using seven years of data obtained from a large Midwestern city. I find evidence that more active listing agents sell homes more quickly, though they do so to the detriment of final sales price. I also find that more listings concurrently held by agents have …

Analysis Of Progessive Lag Reinforcement Schedules And Environmental Cues On Verbal Response Variability, Brian Esteve

LSU Doctoral Dissertations

This study examined the effectiveness of progressive lag reinforcement schedules to increase novel and appropriate verbal responses to academic skills for three children with language delays. The effect of visual cues on verbal responses was evaluated in conjunction with progressive lag reinforcement schedules using a multiple baseline with an embedded alternating treatments design. Basic research utilizing lag reinforcement schedules have shown to increase variable behavior in both animal and human participants; however, little research has been conducted to evaluate lag reinforcement schedules in applied settings. The results of this study preliminarily indicate that progressive lag reinforcement schedules are an effective …

In My Humble Opinion: Testing The Sprial Of Silence In Computer-Mediated And Face-To-Face Contexts, Robert James Zuercher

University of Kentucky Master's Theses

The purpose of this investigation is to further an understanding of the spiral of silence theory as it functions within both face-to-face (FtF) and computer-mediated contexts. Computer-mediated communication (CMC is often touted for being an empowering medium as it affords its users anonymity. This finding could have an impact on whether the spiral of silence occurs within CMC. Previous studies have relied upon hypothetical scenarios and have established weak support for the theory. Despite this study’s utilization of a within-subjects experimental design, however, no significant differences in minority opinion holders’ fear of isolation were found. Similarly, no significant relationship was …

Quality Assurance And Program Evaluation: Terms, Models, And Applications, M. J. Leahy, V. A. Thielsen, Michael J. Millington, B. Austin, A. Fleming

Special Education and Rehabilitation Counseling Faculty Publications

Quality assurance and program evaluation have become essential elements in continuous improvement efforts within the public rehabilitation program and community-based rehabilitation organizations. This article is a review of quality assurance and program evaluation models and approaches that appear the most promising in helping rehabilitation organizations improve the quality of services and outcomes of individuals receiving vocational rehabilitation services in the public and nonprofit practice settings. Examples of applications will be presented, and a discussion of key elements that appear to be critical in the design and utilization of these methods in rehabilitation administration will be discussed.

The Challenge Of Organizational Culture In Quality Assurance Implementation, Michael J. Millington, Jared C. Schultz

Special Education and Rehabilitation Counseling Faculty Publications

No abstract provided.

Bully Prevention In Positive Behavior Support, Scott W. Ross, R. H. Horner

Special Education and Rehabilitation Counseling Faculty Publications

Bullying behaviors are a growing concern in U.S. schools. We present here a behavioral approach to bully prevention utilizing a schoolwide intervention. Bully prevention in positive behavior support (BP-PBS) teaches students to withhold the social rewards hypothesized to maintain bullying. A single-subject multiple baseline design across 6 students and three elementary schools was implemented in an empirical evaluation of the intervention's effectiveness. Results indicated that implementation was functionally related to decreased incidents of bullying for all 6 students observed. In addition, we observed a decrease in the social responses from victims and bystanders. Finally, school staff implemented the program with …

The Electronic Lawyer, Richard L. Marcus

Faculty Scholarship

No abstract provided.

College Students Attitudes Toward People With Anorexia Nervosa, Teresa L. Jentz

Theses and Dissertations

No abstract provided.

Teaching General Sociological Concepts Using The Veterans History Project, Christina A. Hutchison

Theses and Dissertations

No abstract provided.

The Nature And Extent Of Middle School Student's Behaviors, Perceptions And Response To Cyber Bullying, Brett Holfeld

Theses and Dissertations

No abstract provided.

Adherence To Cardiac Rehabilitation : A Test Of Self-Determination Theory, Jordan Dvorak

Theses and Dissertations

No abstract provided.

Using Local Knowledge To Shrink The Individual Carbon Footprint, Katrina Fischer Kuh

Elisabeth Haub School of Law Faculty Publications

Entire texts have been devoted to exploring the meaning of the term “lifestyle” and sociological understandings of lifestyle are complex and nuanced.For present purposes, however, a more simple articulation of the term will suffice. Lifestyle can mean “mode of living,” including “patterns of action” and “patterns of ways of living.” Without rendering judgment, one observation that can fairly be made about the current lifestyles and associated behaviors of Americans is that they indirectly and directly lead to the emission of a high volume of greenhouse gases (“GHGs”).⁷ Although an American diplomat is said to have remarked in preparing for …

Getting Real About Race And Prisoner Rights, Michael B. Mushlin

Elisabeth Haub School of Law Faculty Publications

This Article explores the nexus of two stories central to contemporary American jurisprudence and--for tens of millions of citizens--central to the American experience: the rise of the “carceral state” through steep increases in the incarceration of non-whites, and the decline, over the very same period, in legal protections for prisoners. The Article suggests that these two stories cannot be considered in isolation from one another. Nearly everything we know about race from the social sciences suggests that, in the highly pressured context of prison life, racial tensions will play a role in the decisions that guards and administrators make concerning …