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Volume 3 Number 1, Archives And Records Management, Syracuse University

Newsletters from University Archives - Access

No abstract provided.

Volume 33 Number 1, Eiu College Of Education

Eastern Education Journal

No abstract provided.

Increasing Organization Capacity: A Systems Approach Utilizing Transformational And Distributed Leadership Practices, Patricia L. Reeves

Dissertations

The purpose of this study was to test a transformational, systemic change framework designed by the researcher to assist school leaders who are attempting to incorporate the major elements of transformational leadership theory, systems theory, and organizational development theory into their school or school district operations. The study involved both the distillation and organization of the major theoretical elements from the literature into an operational framework for planning, conducting, and monitoring the systemic change process in K-12 school systems. This framework was, then, tested by the researcher for its descriptive power in a case study analysis of an actual school …

Use Of Evaluation Findings In Michigan’S 21St Century Community Learning Center Programs, Wendy L. Tackett

Dissertations

There is a lack of empirical evidence demonstrating the use of evaluation findings within grant programs such as the 21st Century Community Learning Centers programs (CCLCs). This study was designed using Michigan's federally-funded CCLCs to meet the following purposes: to explore the use of evaluation findings; to determine the relationship of the use of evaluation findings by local school administrators to the employment of an internal or external evaluator; to identify evaluator qualifications connected to evaluation use; and to determine whether there are relationships between the Program Evaluation Standards (Joint Committee on Standards for Educational Evaluation, 1994) utility domains and …

The Implementation Of A School-Wide Anti-Bullying Program, Toni Anne Conoshenti-Johnson

Theses and Dissertations

A safe and civil environment in school is necessary in order for students to learn and achieve high academic standards. Conversely, harassment, intimidation and/or bullying, disrupts both a student's ability to learn and a school's ability to educate its students in a safe environment. Students learn by example, therefore, school administrators, faculty, staff and volunteers are encouraged and commended for demonstrating appropriate behavior, treating others with civility and respect, and for refusing to tolerate harassment, intimidation or bullying. Through on-site research and review of current literature, I was interested in finding out students' perceptions about bullying. The thesis was designed …

Faculty And Teacher Candidate Computer Self -Efficacy And The Relationship Of Faculty Computer Self -Efficacy, Technology Professional Development, And Technology Use, Rebecca A. Callaway

Doctoral Dissertations

The purpose of this study was to examine the possible relationship among faculty computer self-efficacy, technology professional development, and the extent of technology use in Louisiana's college and university classrooms. Additionally, faculty computer self-efficacy and teacher candidate computer self-efficacy were compared.

Participation was voluntary, involving higher education faculty and teacher candidates from the nineteen teacher preparation institutions within Louisiana. Faculty completed online surveys. A 30-item Likert-type scale was used to measure computer self-efficacy. Faculty also reported their involvement in technology training over the last five years and their technology use in the classroom. Teacher candidates completed either an online or …

Black, Yellow, Red & White, Marcy M. Pride

Faculty Publications and Presentations

No abstract provided.

A Comparative Study Of Factors Related To Adoption, Management, And Impact Of Police Consolidation And Amalgamation In Norfolk, County, England, And Kent And Ottawa Counties, Michigan, United States, Terry Lee Fisk

Dissertations

The evolution of law enforcement in the United States has created a circumstance where thousands of smaller communities are served by a police agency, some of which may not have the capability or resources to provide adequate police service. Many of these are agencies operate within a geographical area where they are joined by common boundaries, yet each operates as an autonomous police force. One possible solution to this quandary is to consolidate those existing agencies experiencing difficulties in the provision of police services into single, larger departments with combined resources.

The purpose of this research was to determine what …

The Benefits Of An In-School Suspension Program, Dianne M. Hickey

Theses and Dissertations

The purpose of this study was to develop an effective in-school suspension program for the Ocean City Intermediate School students using a community based action research design. Development of an ISS program provided a positive learning environment where discipline and learning take place within the school setting. The research looked at patterns occurring in a survey given to a 10% random sampling of the 283 Intermediate School parents and 72 teachers. The study reviewed scholarly literature, existing studies, and data on the effectiveness of in-school suspension programs. Analysis of several successful in-school suspension programs resulted in a collection of effective …

Accounting For Differences In Factory Performance When Adopting Flow Based Production Techniques: A General Purpose Conceptualization, Michael R. Lopez

Student Scholarship

Despite abundant information describing the advantages that accrue from successful implementation of world class manufacturing (WCM) best practices, previous research provides little insight as to why the same techniques are able to foster competitiveness at one site yet fail to do so in another. Practitioners maintain that such discrepancies are due to contextual factors that preclude even immanently rational improvements from manifesting themselves in their operations. General purpose technology (GPT) theory suggests that heterogeneity results from innovational complementarities needed to fully benefit from the routine use of WCM practices. This exploratory study provides empirical support for complementary organizational changes, whereas …

Approaches To Teaching Through Digital Reference, Lisa A. Ellis

Publications and Research

As “teaching libraries,” many academic libraries are committed to teaching not only in classrooms but also at the reference desk. As reference has expanded to include digital modes of e-mail and chat, reference librarians are prompted to consider approaches to teaching in these new reference venues in ways that are meaningful to the user. A promising approach to teaching through digital reference is the application of the ACRL Information Literacy Competency Standards. This paper presents some challenges and benefits of teaching via digital reference. Practical methods for promoting self-directed learning by examining online instruction, and suggestions for effectively advancing a …

University Reporter - Vol. 08, No. 08 - April 2004, University Of Massachusetts Boston

1996-2009, University Reporter

No abstract provided.

A Multimethodological Study Of Teachers’ Perceptions Of Technology Professional Development, James Brown

Dissertations

Technology has been pressed into the K-12 educational environment for decades, yet studies have revealed that successful implementation in the classroom has been limited. Numerous studies have focused on the issues of technology professional development from the perspectives of leadership, organizational culture, and student learning, but little has focused on the perspectives of teachers.

This multimethodological study was conducted using a concurrent triangulated method. This study combined a 35-question survey administered online, and individual teacher interviews in order to understand teachers' perceptions of issues critical to successful technology professional development. Surveys were administered to teachers in an intermediate school district …

Hierarchies, Specialization, And The Utilization Of Knowledge: Theory And Evidence From The Legal Services Industry, Thomas N. Hubbard, Luis Garicano

Coase-Sandor Institute for Law & Economics Research Paper Series

What role do hierarchies play with respect to the organization of production and what determines their structure? We develop an equilibrium model of hierarchical organization, then provide empirical evidence using confidential data on thousands of law offices from the 1992 Census of Services. The driving force in the model is increasing returns in the utilization of acquired knowledge. We show how the equilibrium assignment of individuals to hierarchical positions varies with the degree to which their human capital is field-specialized, then show how this equilibrium changes with the extent of the market. We find empirical evidence consistent with a central …

Revised Estimates Of Dimension And Exercise Variance Components In Assessment Center Postexercise Dimension Ratings, Charles E. Lance, Tracy A. Lambert, Amanda G. Gewin, Filip Lievens, James M. Conway

Research Collection Lee Kong Chian School Of Business

The authors reanalyzed assessment center (AC) multitrait-multimethod (MTMM) matrices containing correlations among postexercise dimension ratings (PEDRs) reported by F. Lievens and J. M. Conway (2001). Unlike F. Lievens and J. M. Conway, who used a correlated dimension-correlated uniqueness model, we used a different set of confirmatory-factor-analysis-based models (1-dimension-correlated Exercise and 1-dimension-correlated uniqueness models) to estimate dimension and exercise variance components in AC PEDRs. Results of reanalyses suggest that, consistent with previous narrative reviews, exercise variance components dominate over dimension variance components after all. Implications for AC construct validity and possible redirections of research on the validity of ACs are discussed.

Transforming For Stabilization And Reconstruction Operations, Hans Binnendijk, Stuart E. Johnson

Books

Through superiority, recent military operations in Afghanistan and Iraq were exceptionally quick and successful in defeating the enemy. However, the Armed Forces were not adequately prepared to respond to lawlessness, destruction of civilian infrastructure, and attacks on coalition forces from unconventional insurgents. It is imperative to transform how the U.S. military prepares for and executes stabilization and reconstruction (S&R) operations. It is necessary for S&R to be planned before the conflict and executed promptly following the conflict as part of the transformation.

This book examines the various elements of the stabilization and reconstruction capabilities needed by the U.S. military. It …

Customer Relationship Marketing And Effects Of Demographics And Technology On Customer Satisfaction And Loyalty In Financial Services, Priscilla Gaudet Aaltonen

Theses and Dissertations in Business Administration

In today's market, financial institutions are adopting Customer Relationship Marketing (CRM) as a strategy aimed at collecting and using data to deliver increased customer value (Payne, Holt, Frow 2000) and, in turn, to increase customer satisfaction and, ultimately, customer loyalty. However, as more studies are being done on the outcome of CRM strategies over time, it is becoming evident that the costs often outweigh the expected benefits and CRM projects have consistently over-promised and under-delivered (Norman and Zafar 2001). Often, customer satisfaction is increased slightly but loyalty rates do not increase at all.

To date, much of what has been …

Supporting The Critical Administrative Leadership Role Of County Directors, David Campbell, Jim Grieshop, Al Sokolow, Joan Wright

Journal of Extension

With a foot in both the university and local communities, Cooperative Extension county directors have unique opportunities to network, scan opportunities, identify assets, design and market programs, build public support, and solve problems. A survey of the administrative workload, satisfactions, and frustrations of California county directors finds these leadership roles are insufficiently supported. The data suggest the need to 1) alter merit review policies to reward community connections and networking, 2) reinvent university support bureaucracies to treat county directors as valued customers, and 3) reassert a robust vision of county-based Extension at the highest levels of the organization.

Can Diversity Extend To Ways Of Knowing? Engaging Cross-Cultural Paradigms, Craig A. Hassell

Journal of Extension

This article briefly outlines three examples of cross-cultural academic programs, each bringing to the table either indigenous knowledge or Chinese medicine, knowledge generally considered to lie beyond the "research base" of 1862 land-grant institutions. In the process, the gate-keeping function of our "research-base" is challenged, examined here through a cultural lens. Including diverse ways of knowing as assets within the scope of academic work can enhance engagement outreach, but it asks us to re-examine basic assumptions of our academic culture.

Self-Directed Work Teams: The Antidote For "Heroic Suicide", Nancy K. Franz

Journal of Extension

Environmental pressures, including deeper accountability and uncertain public funding, enhance interest in the use of self-directed work teams. These pressures and rapid change make solo work in organizations "heroic suicide." This article examines the rationale for self-directed work teams, characteristics of effective work teams, and successful work team leadership.

A "Tracking System" To Assure Quality And User Satisfaction, John D. Harrison, Aditya H. Toney

Journal of Extension

This article describes a "Tracking System" employed to organize an enterprise information system into a comprehensive system to ensure quality and customer satisfaction. Using database searches to locate past users of a service and identify previous users of a similar or related service, the Tracking System allows Extension professionals to efficiently deliver value to customers.

Assessment Of Organizational Readiness To Change And An Intervention Program, Kimberly H. Richards

USF Tampa Graduate Theses and Dissertations

This purpose of the study was twofold: to create and assess factors affecting organizational preparation for change and to assist the USF College of Medicine's administrators in developing and implementing an initiative in order to comply with regulations of the accreditation board. Randomly selected program directors participated in three training modules between September and November 2002. The training was targeted toward the development and implementation of learning objectives for medical residents. A panel evaluated the learning objectives developed by both trained and control directors to see whether the training resulted in the development of superior objectives. Additionally, program directors, residents …

Grand Valley Forum, Volume 028, Number 30, March 15, 2004, Grand Valley State University

2003-2004, Volume 28

Grand Valley Forum is Grand Valley State's faculty and staff newsletter, published from 1976 to the present.

Entrepreneurial Mindset In Department Of Defense (Dod) Organizations: Antecedents And Outcomes, Christopher C. Wood

Theses and Dissertations

Department of Defense (DoD) and Air Force senior leaders have called for transforming the way the military conducts business. One way to achieve this transformation is by promoting a more entrepreneurial approach. The purpose of this study was to determine to what extent an entrepreneurial mindset exists in DoD organizations and to identify key antecedents and outcomes associated with this mindset. The study participants were seven Air Force organizations, most of which were located on Air Force Bases in the United States. An electronic survey was used to gather data from members of these innovative DoD organizations. Descriptive statistics and …

Keys To Successful Implementation And Sustainment Of Managed Maintenance For Healthcare Facilities, Elizabeth A. Waggoner

Theses and Dissertations

Health care providers are faced with two critical issues in today's evolving marketplace: lowering operational costs and achieving more efficient, cost-effective methods to deliver high quality patient care. The rising costs of healthcare and decreasing budgets have placed additional strain on the United States Air Force Medical Service to aggressively lower its facilities' costs. With fewer funds and less personnel, the Air Force medical service is re-evaluating its current maintenance outsourcing implementation practices and reexamining how these strategies might be implemented and sustained more successfully. This research offers some of the foundational needs for designing, implementing and sustaining any type …

Organizing To Exploit The Information Domain: A Content Analysis Of The Transformation Literature, Todd S. Schug

Theses and Dissertations

The US Department of Defense (DoD) has embarked on an ambitious plan to transform itself. A driving force behind this transformation is a realization that society has moved into an information age and that information age warfare will be significantly different from anything that has gone before it. At the heart of the transformation effort is a concept known as Network Centric Warfare (NCW). Transformation, information age warfare, and NCW all depend heavily on how the DoD handles the information domain. Although there are many organization structure/design issues that will derive from the transformation imperatives, one of central concerns is …

Recovering From A Stalled Change Initiative: A Case Of Correcting Implementation Mistakes, Ellen L. Dorey

Theses and Dissertations

Amid an age of increasing technology, innovation, and global business competition, there is no question that the pace organizational changes are introduced will increase, as well. With this pace of change, organizational leaders might find themselves short on the time and resources necessary to properly create readiness by utilizing implementation strategies. Frequently, a change initiative that is not introduced properly will meet resistance within the organization. When strong resistance is encountered, the initiative is often abandoned and replaced with some other effort. However, in some situations, the initiative can not be abandoned and implementation must continue. This research effort sought …

Identifying The Benefits Of Knowledge Management In The Department Of Defense: A Delphi Study, David P. Sasser

Theses and Dissertations

Knowledge Management (KM) has been identified as one of several enablers of the current Transformation effort in the Department of Defense (DoD). Knowledge management is "the attempt to recognize what is essentially a human asset buried in the minds of individuals, and leverage it into an organizational asset that can be accessed and used by a broader set of individuals on whose decisions the firm depends" (Davenport & Prusak, 1998). The ultimate goal of KM is to take advantage of this knowledge asset in order to provide some level of benefit to the organization (Davenport & Prusak, 1998; Nonaka, 1996). …

Strategy Viewed From A Management Fashion Perspective, Timothy Adrian Robert Clark

Research Collection Lee Kong Chian School Of Business

This article argues for the greater inclusion of external agents within strategy research. Drawing on the emergent management fashion literature, it conceives of these as a group of actors operating within a management fashion‐setting arena. The outputs of this community dominate conceptions of what are deemed legitimate strategic actions. They thus have a critical, if presently neglected, impact on the nature strategy. The roles of the members of the management fashion‐setting community are described and three promising areas of research outlined.

Responsive Regulation In Child Welfare: Systemic Challenges To Mainstreaming The Family Group Conference, Paul Adams, Susan Chandler

The Journal of Sociology & Social Welfare

The purpose of this article is to examine the challenges inherent in trans- forming child welfare services. We apply Braithwaite's model of responsive regulation to the restorative practice of family group conferencing in child welfare. Shifting the role of the state away from controller of families in the child protective services system to one of regulatory partner with them is extraordinarily difficult. The paper looks at the complexities of reorienting child welfare services through the use of family group conferences on a large scale.