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Walden Dissertations and Doctoral Studies

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A Narrative Inquiry Into The Daily Challenges To The Business Growth Of Women’S Microenterprises In Rural Kenya, Priscilla Nyoroka Kaimathiri Jan 2021

A Narrative Inquiry Into The Daily Challenges To The Business Growth Of Women’S Microenterprises In Rural Kenya, Priscilla Nyoroka Kaimathiri

Walden Dissertations and Doctoral Studies

A literature gap exists on the daily challenges faced by women microentrepreneurs (MEs) in rural Kenya beyond access to financing, which impedes business growth. The purpose of this qualitative, narrative inquiry study was to gain a deeper understanding of the daily challenges for business growth faced by women MEs in rural Kenya after microfinance accessibility. The narrative inquiry method was used to address the problem and answer the research question using interview data from 10 women MEs in rural Kenya. This study was framed by two key concepts aligning with the purpose of the study: (a) Muñoz and Kimmitt’s concept …


Impact Of Leadership Style On Employee Performance In A Call Center Environment, Edwinna Joy Lashley Jan 2021

Impact Of Leadership Style On Employee Performance In A Call Center Environment, Edwinna Joy Lashley

Walden Dissertations and Doctoral Studies

Call center representatives' performance may impact the operational costs and the level of quality provided to the customer. The specific management problem is the need to ensure that the organizational performance goals are met month after month by employees to reduce costs and increase the organization's efficiency. The purpose of this quantitative study was to examine the relationship between quality evaluation scores and average handle times of call center representatives for each of three leadership styles of front-line managers at transportation call centers in the United States. This study included the theoretical foundation of transformational, transactional, and laissez-faire leadership theories. …


Examining Personal And Organizational Factors Leading To Police Officers’ Underutilization Of Employee Assistance Programs, Michael David Leary Jan 2021

Examining Personal And Organizational Factors Leading To Police Officers’ Underutilization Of Employee Assistance Programs, Michael David Leary

Walden Dissertations and Doctoral Studies

Police officers routinely get exposed to stressful or traumatic events throughout the tenure of their careers, which can lead to a build-up of emotions and internal stress. Consequently, research has shown that police officers have a higher suicide rate than the general public. Previous studies demonstrated that the majority of police officers have little knowledge about their provided employee assistance programs (EAP), and fewer yet have used the programs. The purpose of this quantitative study was to determine whether a significant relationship existed between and among factors such as self-stigma of seeking help, social stigma of receiving psychological help, attitudes …


Strategies To Gain A Social License To Operate In The Mining Industry, Luis Llaque Jan 2021

Strategies To Gain A Social License To Operate In The Mining Industry, Luis Llaque

Walden Dissertations and Doctoral Studies

Failure to gain a social license to operate (SLTO) in the mining industry often leads to mine closures and increased risk exposure that negatively impacts profitability. Mining project managers who do not obtain an SLTO risk project, which can affect profitability. Grounded in general systems theory, the purpose of this qualitative multiple case study was to explore strategies used by mining project managers to gain an SLTO to improve profitability effectively. Data were collected from semistructured interviews and document reviews. Participants comprised eight project managers at five mining companies in the Republic of Peru who implemented successful strategies to obtain …


Differences In Students' First-Year Composition Grades Based On First-Year Composition Instructors' Employment Status, Karen Mariana Lynn Jan 2021

Differences In Students' First-Year Composition Grades Based On First-Year Composition Instructors' Employment Status, Karen Mariana Lynn

Walden Dissertations and Doctoral Studies

The problem addressed in this study was the trend of decrease in first-time-in-college (FTIC) degree-seeking student cohort fall-to-fall (FTF) retention rates at a community college located in a southern state. Reversing the trend of decrease in FTIC FTF retention rates requires determining factors that may have influenced the trend. Researchers have found instructor employment status and gateway course success may influence student achievement and therefore can affect student retention. At the research site, most FTIC students take first-year-composition (FYC), the gateway English course for most community colleges, from adjuncts. The purpose and research question of the study were to determine …


Knowledge Workers’ Daily Experiences With Technostress And Presenteeism: A Single Case Study, Teresa Himes Mcgovern Jan 2021

Knowledge Workers’ Daily Experiences With Technostress And Presenteeism: A Single Case Study, Teresa Himes Mcgovern

Walden Dissertations and Doctoral Studies

Despite the prominence of Information and Communication Technologies (ICT)-enabled technostress in organizations, there is a gap in the literature on how knowledge workers cope with technostress, and managers know little about the interface of ICT-induced presenteeism on employee productivity. The overarching research question was developed to address the purpose of this qualitative single case study with embedded units, which was to understand the perceptions of knowledge workers on the interface of technostress and ICT-induced presenteeism on their work productivity. This study was framed by the concept of presenteeism developed by Lohaus and Habermann within their comprehensive presenteeism model, a decision-integrated …


African American Blended Parent Strategies’ And The Influence On Children’S School Performance, Christine Li'chele' Moore Jan 2021

African American Blended Parent Strategies’ And The Influence On Children’S School Performance, Christine Li'chele' Moore

Walden Dissertations and Doctoral Studies

AbstractDue to increasing divorce rates, the number of Americans living in blended family households have increased over the decades. Studies have revealed that some school-aged children who experience family structural changes due to blending families may experience stress that negatively affects their school performance. The purpose of this study was to determine what strategies African American parents in blended family units used to lessen the impact of family structure change on their school-aged children’s school performance. Bowen’s family system’s theory was used to guide this research. A generic qualitative design was used to obtain data from eight participants residing in …


Mentoring Strategies To Enhance Employee Engagement In The Retail Industry, Cynthia June Moss Jan 2021

Mentoring Strategies To Enhance Employee Engagement In The Retail Industry, Cynthia June Moss

Walden Dissertations and Doctoral Studies

High levels of employee disengagement can lead to high attrition rates that impact customer satisfaction. Retail industry leaders who lack mentoring strategies can experience a decrease in productivity because of employee disengagement. Grounded in transformational leadership theory, the purpose of this qualitative multiple case study was to explore mentoring strategies used by three retail industry leaders in the state of Virginia, who have improved employee engagement. Data were collected through semistructured interviews and the review of organizational documents that included a mentoring guide, company newsletter, and mentee core assessments. The themes that emerged from the thematic analysis were mentoring practices, …


Emergency Department Utilization And Length Of Stay Among Sickle Cell Patients, Rushali Naik Jan 2021

Emergency Department Utilization And Length Of Stay Among Sickle Cell Patients, Rushali Naik

Walden Dissertations and Doctoral Studies

Patients with sickle cell disease (SCD) utilize the emergency department (ED) frequently due to limited access to adult health care providers. Few providers are knowledgeable about caring for patients with sickle cell disease. This quantitative study’s purpose and research questions addressed whether there was a correlation between ED utilization and ED length of stay (LOS) pre- and post-enrollment in an adult comprehensive sickle cell clinic between the years of 2012 and 2017. The Donabedian framework was used to examine the structure, process, and outcomes related to the benefits of care in a sickle cell center. The independent variables of pre- …


The Relationship Between A Supervisor’S Emotional Intelligence, Employee Engagement, And Turnover Intention, Sloan Leane Rawhoof Jan 2021

The Relationship Between A Supervisor’S Emotional Intelligence, Employee Engagement, And Turnover Intention, Sloan Leane Rawhoof

Walden Dissertations and Doctoral Studies

Employee turnover costs employers billions of dollars annually, negatively impacting an organization’s bottom line. Business leaders must align employee engagement and supervisor emotional intelligence to reduce turnover and improve profitability. Grounded in employee engagement theory, the purpose of this quantitative correlational study was to examine the relationships between employee engagement, supervisor emotional intelligence, and turnover intention. Data were collected from 74 hourly employees and seven supervisors in a manufacturing company in Georgia using two paper surveys for hourly employees and one online survey for supervisors. Multiple regression analysis was performed on the data, assumptions were evaluated, and no violations were …


Cultural Differences Among Psychologists In Pursuit Of Self-Care, Lisa Paliotta Jan 2021

Cultural Differences Among Psychologists In Pursuit Of Self-Care, Lisa Paliotta

Walden Dissertations and Doctoral Studies

Psychologists experience a myriad of professional stressors and barriers to self-care that can affect their well-being and ability to offer effective care to patients. The purpose of this study was to examine the relationships between demographic variables, professional stressors, barriers to treatment and help-seeking behaviors among psychologists. Using a revised Bearse survey and the professional quality of life measurement, data were collected and analyzed using analysis of variance and hierarchical multiple regression. The 235 respondents comprised 74% women, 62.3% European American, and 56.2% reported having a PhD in psychology. Findings indicated significant differences between non-European American and European American ethnic …


Increasing Nurse Knowledge Of The Underutilization Of Hospice Services For African Americans, Vicki Schmidt Jan 2021

Increasing Nurse Knowledge Of The Underutilization Of Hospice Services For African Americans, Vicki Schmidt

Walden Dissertations and Doctoral Studies

The focus of this doctoral project was increasing knowledge of underutilization ofhospice services for African Americans (AAs) and the need to increase cultural competence among nurses regarding this issue. The identified gap in practice was nurses’ lack of cultural competence and knowledge regarding the underutilization of hospice specific to AAs. The practice-focused question focused on whether a staff educational intervention increased nurses’ knowledge of the cultural implications regarding the introduction of hospice services for AAs. The education was guided by the Purnell model for culturally competent health care, Healthy People 2030, and the National Hospice and Palliative Care Organizations AA …


Educating Staff To Improve Colorectal Cancer Screening In A Primary Care Setting, Angela Kenyata Rayborn Jan 2021

Educating Staff To Improve Colorectal Cancer Screening In A Primary Care Setting, Angela Kenyata Rayborn

Walden Dissertations and Doctoral Studies

AbstractThe practice problem for this Doctor of Nursing Practice (DNP) project deals with the lack of education regarding colorectal cancer that is not being routinely screened by nursing staff within the primary care clinic setting. It is important that nursing staff is knowledgeable of current screenings for current health issues within their community in order to decrease prevalence and utilize preventive measures that can improve population health outcomes. Therefore, the purpose of this project was to conduct a staff education project to increase nursing knowledge about routine colorectal screenings. The model used for evaluation of this staff education project is …


The Impact Of Far-Right Groups On The Lives Of Latinas/Os In Gwinnett County Georgia, Collins Uhuangho Jan 2021

The Impact Of Far-Right Groups On The Lives Of Latinas/Os In Gwinnett County Georgia, Collins Uhuangho

Walden Dissertations and Doctoral Studies

AbstractThe research problem that this study sought to address was the effects of far-right groups on the lives of Latinas/os. The research problem is important as far-right groups can spread racism- and violence-related propaganda and assault, insult, and racially discriminate against minorities and immigrants, which likely negatively impacts the lives of the victimized individuals. The purpose of the study was to explore how the Latina/o population living in the County are impacted by far-right groups in Gwinnett County, Georgia. The main research question was: To what extent are Latinas/os living in Gwinnett County, Georgia, affected by the presence of racism- …


Increasing Access To Diabetic Self-Management Education Using Telehealth In Rural Kentucky, Gina Good Jan 2021

Increasing Access To Diabetic Self-Management Education Using Telehealth In Rural Kentucky, Gina Good

Walden Dissertations and Doctoral Studies

The lack of diabetic self-management education (DSME) can affect generations of families who have suffered from diabetes. More than 80% of Appalachian Kentucky counties lack access to DSME and care due to high incidence of diabetes. The purpose of this quality improvement project was to determine whether the use of telehealth increased patient access to DSME in Southeast Kentucky. Application of Peplau’s theory of interpersonal relations to patient relationships in nursing practice provided a framework for the project. De-identified retrospective data 6 weeks before intervention and 6 weeks postintervention were collected by the project facility for secondary data analysis to …


Relationship Between Social Media Screen Time, Sedentariness, And Bmi Among Young Adults, Helen Golod Jan 2021

Relationship Between Social Media Screen Time, Sedentariness, And Bmi Among Young Adults, Helen Golod

Walden Dissertations and Doctoral Studies

Obesity has quickly become an epidemic that affects adults and youth not only in the United States, but also increasingly elsewhere in the global community. Research suggests that most children and adolescents spend a significant amount of time indulging in screen-based leisure, especially on social media. Such behavior may also be linked to sedentary lifestyle, which can impact an individual’s body mass index (BMI). There is a lack of understanding concerning how sedentary behavior moderates the relationship between screen time spent on different types of social media and BMI among young adults in the United States. To address this research …


How Supply Chain Managers Develop Agile Capability Strategies In The Workforce, Bethany Iris Grace Jan 2021

How Supply Chain Managers Develop Agile Capability Strategies In The Workforce, Bethany Iris Grace

Walden Dissertations and Doctoral Studies

Ineffective change management strategies lead to poor organizational performance. Higher levels of agile capabilities have been shown to improve success in managing change. The research problem was that supply chain managers do not have coherent strategies to develop agile capabilities in the workforce. The purpose of this qualitative, exploratory multiple case study was to investigate how supply chain managers develop strategies to build agile capabilities in the workforce. The conceptual framework that grounded this study includes resource-based view theory and leader-member exchange theory. The research question explored how supply chain managers develop strategies for building agile capabilities in the workforce. …


Staff Education: Nonpharmacological Interventions For Pain In Older Adults With Osteoarthritis, Rachel 'Seunayo Ilesanmi Jan 2021

Staff Education: Nonpharmacological Interventions For Pain In Older Adults With Osteoarthritis, Rachel 'Seunayo Ilesanmi

Walden Dissertations and Doctoral Studies

Osteoarthritis (OA) pain is a major social problem for older adults and has psychological and physical implications. In the clinic where the project was implemented, the family nurse practitioners (FNPs) are not addressing the OA pain of the older adult patients according to the evidence-based practice (EBP) guidelines. The purpose of this project was to educate FNPs on EBP guidelines regarding nonpharmacological intervention for chronic pain in OA patients. Knowles’ adult learning theory guided the development of the education program specific to the unique learning style of the FNPs. Fourteen FNPs who treat patients with OA in 3 clinic settings …


Parents' Perceptions Of And Reactions To Their Child's Intergroup Marriage, Theresa Aikens Jan 2021

Parents' Perceptions Of And Reactions To Their Child's Intergroup Marriage, Theresa Aikens

Walden Dissertations and Doctoral Studies

Researchers have found that parental support and acceptance are integral to the success of interracial romantic relationships (IRRs) and well-being of interracial romantic relationship participants (IRRPs). Research on couples involved in IRRs is prevalent, but researchers neglected to include the perspectives of the parents of the IRRPs. The lived experiences of parents of adult children involved in Black-White IRRs and their perceptions of societal reactions to the IRR were explored to better understand the mechanisms behind parental support or disapproval of IRRs. Bronfenbrenner's PPCT model of bioecological theory allowed for a focus on a parent's development within the parent-child relationship …


The Impact Of Assertiveness And Religiosity On The Expression Of Dissent Among U.S. Immigrant Nigerian Workers, Peter Osiabia Azorji Jan 2021

The Impact Of Assertiveness And Religiosity On The Expression Of Dissent Among U.S. Immigrant Nigerian Workers, Peter Osiabia Azorji

Walden Dissertations and Doctoral Studies

AbstractScholars have studied dissent in general, but few have focused on the impact of cultural contexts and characteristics on dissent. Literature on the influence of cultural factors on expression of disagreement in organizations, by immigrant Nigerian workers in the US has not received adequate attention. There is therefore a compelling need to bridge this gap. This quantitative nonexperimental correlation study examined the impact of assertiveness and religiosity (variables that may be influenced by culture), on expression of minority dissent among Nigerian immigrant workers in the United States. The inquiry was based on two theoretical models: Bourhis et al.’s interactive acculturation …


Understanding Successful Strategies Human Service First-Level Managers Utilize When Addressing Workplace Incivility, Mary Elizabeth Barlow Jan 2021

Understanding Successful Strategies Human Service First-Level Managers Utilize When Addressing Workplace Incivility, Mary Elizabeth Barlow

Walden Dissertations and Doctoral Studies

The social problem of workplace incivility is a well-researched issue that impacts employees, work groups, and organizations across the nation. The purpose of this study was to understand how first-level human service managers describe employee turnover in relation to workplace incivility and what first-level human service managers view as successful strategies they have used to address workplace incivility. The theoretical framework utilized for this study was incivility spiral theory, as described by Andersson and Pearson. The purpose of this generic qualitative study was to gain an understanding of successful strategies that first-level human service managers utilize when addressing workplace incivility …


Teachers' Use Of Third Grade Reading Benchmark Assessment Data, Dana Bartlett Jan 2021

Teachers' Use Of Third Grade Reading Benchmark Assessment Data, Dana Bartlett

Walden Dissertations and Doctoral Studies

Third grade reading teachers at the local setting are not consistently using formative benchmark data to improve student reading performance, creating a gap in practice. This gap in practice may be due to teachers' lack of capacity to use the data to make changes to their instructional practices. The purpose of this qualitative study was to explore how third grade reading teachers are using data from reading benchmark assessments to improve student reading performance. This project study was guided by two research questions (RQs). RQ 1 addressed how third grade teachers are using reading benchmark assessment data to improve student …


Examining Clinicians' Perspectives Screening For Depression In Patients With Type 2 Diabetes Mellitus, Vickie Lavette Bland Jan 2021

Examining Clinicians' Perspectives Screening For Depression In Patients With Type 2 Diabetes Mellitus, Vickie Lavette Bland

Walden Dissertations and Doctoral Studies

The United States has a significant diabetes problem. This chronic disease affects the body physically and mentally. One of the emotional effects of diabetes is depression. Depression is often present in individuals with diabetes, chiefly in those with type 2 diabetes mellitus (T2DM). While depression is common in T2DM and can interfere with treatment adherence, clinician screening for depression in T2DM patients is low. The purpose of this study was to examine clinicians' attitudes, behaviors, and perceptions concerning screening patients with T2DM for depression. Through a qualitative case study approach centered on reasoned action theory, 3 physicians and 5 nurse …


A Quality Improvement Evaluation Of An Emergency Department Response System For Psychiatric Patients, Kathryn J. Clagg Jan 2021

A Quality Improvement Evaluation Of An Emergency Department Response System For Psychiatric Patients, Kathryn J. Clagg

Walden Dissertations and Doctoral Studies

The DNP project was a quality improvement evaluation of an emergency department (ED) response system for psychiatric patients. The identified problem within the organization was a breakdown in care for psychiatric patients in the ED. The practice-focused question was twofold to address whether: (a) the development of a new ED response team would significantly reduce ED wait times, positively affect the left without being seen (LWBS) rates, and improve patient satisfaction for psychiatric patients and (b) the development of a new emergency room response team would improve the perceptions of ED staff on the process. The context, input, process, and …


Knowledge And Perceptions Of Antibiotic Resistance Stewardship Among Prehealth And Agriculture Students, Claudia Maria Da Silva Carvalho Jan 2021

Knowledge And Perceptions Of Antibiotic Resistance Stewardship Among Prehealth And Agriculture Students, Claudia Maria Da Silva Carvalho

Walden Dissertations and Doctoral Studies

The global threat of antibiotic resistant infection has resulted in health organizations to compile an antibiotic stewardship program, in which the education of current/future medical prescribers and farmers is central for the preservation of current and future antimicrobial treatments. The purpose of this study was to assess and compare the knowledge and perceived threat of antibiotic and antibiotic resistance, as well as the perceived benefit of antibiotic stewardship, among undergraduate students in biology and agriculture at a state university in Kansas. Framed by the health belief model, a cross-sectional study was conducted using a structured online survey of 136 undergraduate …


Exploring The Influences Of Culture On Hand-Hygiene Beliefs Of Foreign-Born Healthcare Workers, Sheila Blanche Davis Jan 2021

Exploring The Influences Of Culture On Hand-Hygiene Beliefs Of Foreign-Born Healthcare Workers, Sheila Blanche Davis

Walden Dissertations and Doctoral Studies

AbstractThe hand-hygiene practices of nonadherent health care workers (HCWs) are a major threat to patient safety and thus continue to be a concern for healthcare leaders and administrators worldwide. Healthcare-associated infections (HAIs), which are linked to HCWs' unclean hands, are prevalent throughout global healthcare settings. Global migration in the nursing profession and intercontinental travel among direct patient care providers make it challenging for healthcare leaders to sustain HCWs' adherence to hand-hygiene practices. The purpose of this grounded study was to explore the influence of the cultural beliefs about hand-hygiene practices of foreign-born HCWs. The theory of planned behavior was used …


Dental Hygiene Faculty Use Of Educational Technologies For Instruction, Natalie Michelle Delacruz Jan 2021

Dental Hygiene Faculty Use Of Educational Technologies For Instruction, Natalie Michelle Delacruz

Walden Dissertations and Doctoral Studies

Faculty hesitancy to implement educational technologies for instruction is problematic in dental hygiene education. Little or no scholarly research has been conducted on faculty use of educational technologies for instructional practices in the dental hygiene field. Grounded in the technology acceptance model, the purpose of this inquiry was to explore the perceptions of dental hygiene faculty regarding their attitudes toward use, usefulness, and ease of use of educational technologies for instruction. The research questions focused on dental hygiene faculty attitudes toward use of educational technologies for instruction, the usefulness of educational technologies for instruction, and the ease of use of …


Nonprofit Strategies For Alternative Revenue Generation And Sustainability, Aretha Lepearl Day Jan 2021

Nonprofit Strategies For Alternative Revenue Generation And Sustainability, Aretha Lepearl Day

Walden Dissertations and Doctoral Studies

AbstractIn the post-2008 Great Recession era of a highly volatile global business environment of increased competitiveness, diminishing predictable revenues, and depleting philanthropy, many nonprofit leaders struggle to sustain their organizations. Volatility is important to nonprofit leaders because such fluctuations create unpredictability, which threatens their organizations' financial stability for short-term survivability and long-term sustainability. Grounded in Elkington's triple bottom line conceptual framework, the purpose of this qualitative single case study was to explore nonprofit leaders' strategies for short-term survivability and long-term sustainability. The participants comprised 3 senior leaders in a nonprofit located in the mid-Atlantic region of the United States who …


Middle School Classroom Teachers' Use Of Technological Tools To Teach Scientific Inquiry, Victoria Gamble Jan 2021

Middle School Classroom Teachers' Use Of Technological Tools To Teach Scientific Inquiry, Victoria Gamble

Walden Dissertations and Doctoral Studies

This study focused on middle school science teachers' experiences in using technological tools to teach scientific inquiry skills in the middle school science classroom. Technological tools have been increasingly used in middle schools, but knowledge is lacking as to which tools are efficient in teaching scientific inquiry skills. The purpose of this study was to gather information about the technological tools that could be adopted to make the teaching of scientific inquiry skills in middle school science classrooms more meaningful and gainful to students. The conceptual framework applied in the study was the technological, pedagogical, content knowledge (TPACK) model, as …


Stress Perceptions And Verbal Commands For Law Enforcement In High-Stress Situations, John Kenneth Gibson Jan 2021

Stress Perceptions And Verbal Commands For Law Enforcement In High-Stress Situations, John Kenneth Gibson

Walden Dissertations and Doctoral Studies

Acute stress can have a negative effect on the physiology and cognitive performance of peace officers when they are engaged in high-stress situations. This could lead to injury or loss of life if a mistaken perception occurs or incorrect decision is made by the officer or suspect. The purpose of this qualitative phenomenological study was to explore the perceptions of stress for peace officers who issue verbal commands to an aggressive role-playing suspect in a use-of-force scenario. The theoretical framework was Lazarus and Folkman's transactional theory of stress and coping. Data were collected from observations, field notes, and semi-structured interviews …