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Walden Dissertations and Doctoral Studies

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Disenfranchised Residents’ Perceptions Of The Public Transportation Accessibility-Job Opportunity Mismatch In San Bernardino, California, Maggi Elgeziry Jan 2022

Disenfranchised Residents’ Perceptions Of The Public Transportation Accessibility-Job Opportunity Mismatch In San Bernardino, California, Maggi Elgeziry

Walden Dissertations and Doctoral Studies

AbstractPeople access employment opportunities at a more affordable rate by using public transportation. In San Bernardino, California, poverty, minority populations, and low-skilled individuals all exceed national rates. This research explored how a cheap and reliable means of transportation would facilitate access to job opportunities that would otherwise be relatively expensive for this disadvantaged population to access. Research has documented the benefit of public transportation in communities where public transportation is pivotal in helping disadvantaged populations access job opportunities. Common good theory (CGT) was used to explain the shared benefit that communities reap when working together for a common socioeconomic purpose. …


Preschool Teachers’ Perspectives On Guidance Provided To Children Who Cause Classmates Physical Harm, Vangalene Frinks Jan 2022

Preschool Teachers’ Perspectives On Guidance Provided To Children Who Cause Classmates Physical Harm, Vangalene Frinks

Walden Dissertations and Doctoral Studies

Approximately 10% of preschool children cause classmates physical harm intense enough to require the filing of incident reports. Aggressive behavior can lead to suspension or expulsion from childcare centers and disrupts student learning. The purpose of this basic qualitative study was to explore the perspectives of preschool teachers working in the Southeastern United States regarding children who cause classmates physical harm intense enough to require the filing of incident reports and identify actions teachers take to manage and guide children who show aggressive behavior. The study’s conceptual framework was Bandura’s social cognitive theory of human behavior. Ten lead teachers with …


Vicarious Trauma Experienced By Human Trafficking Victim Service Providers, V'Hesspa Glenn Jan 2022

Vicarious Trauma Experienced By Human Trafficking Victim Service Providers, V'Hesspa Glenn

Walden Dissertations and Doctoral Studies

Human trafficking involves the commercial exploitation of others for labor or sexual purposes and is underreported, underdetected, and underprosecuted. Vicarious trauma is described as negative reactions to working with individuals experiencing complex trauma and includes changes in helping professionals’ self and disruptions in cognitive schemas, identities, memories, and belief systems about others and the world. Many researchers have explored various aspects of human trafficking and secondary trauma in trauma-exposed helping professionals, but there is a dearth of qualitative literature that explored vicarious trauma in human trafficking victim service providers. The research question and purpose of this qualitative, interpretative phenomenological study …


How Prayer Before Public Meetings Affects Participation, Rebecca R. Gomez Jan 2022

How Prayer Before Public Meetings Affects Participation, Rebecca R. Gomez

Walden Dissertations and Doctoral Studies

Over the past 50 years, there have been numerous lawsuits regarding religion and government. However, there has been little analysis of invocation practices. Other case studies examined invocations of one agency which identified the actions and phrases that led to claims of establishing religion. Therefore, city councils lacked direction to avoid invocation litigation and ensure public participation. Most city councils within Orange County, California, began their public meetings with an invocation. The remaining cities did not have a prayer, and one city had a moment of solemn expression. This qualitative study explored the impact of legislative prayer on meeting participants …


Business Strategies Towards Financial Stability For Community College Administrators: A Qualitative Study, Lauren Holubec Jan 2022

Business Strategies Towards Financial Stability For Community College Administrators: A Qualitative Study, Lauren Holubec

Walden Dissertations and Doctoral Studies

Nationwide, community college administrators are attempting to maintain financial stability amid extreme budget challenges. The problem that was addressed through this study is that some community college administrators at a large Northeastern state lack strategies to sustain financial stability, which threatens the 14 institutions’ ability to continue to operate as a viable educational choice. The purpose of this study was to investigate the strategies that community college administrators at multiple institutions of varying financial stability use. The conceptual framework that grounded the study was Porter’s five forces framework. Research questions focused on what strategies are used, why these strategies are …


Providers’ Perspectives On Barriers Associated With Repeat Teen Pregnancies In Rural Southeastern United States, Vanessa Iheoma Iheanachor Jan 2022

Providers’ Perspectives On Barriers Associated With Repeat Teen Pregnancies In Rural Southeastern United States, Vanessa Iheoma Iheanachor

Walden Dissertations and Doctoral Studies

Teen (or adolescent) pregnancy remains a significant public health problem in the United States. Rapid repeat pregnancy, defined as any pregnancy that occurs within 24 months of a previous birth, has been linked to adverse maternal and neonatal outcomes. The purpose of this quantitative, cross-sectional study was to understand the perceptions of health care providers (HCPs) regarding barriers that influence repeat pregnancies among adolescents in rural southeastern United States. The theoretical framework that guided this study was Urie Bronfenbrenner’s social ecological model. A survey instrument was developed and disseminated to HCPs using Qualtrics, an online survey platform. Data (n=32) were …


Impact Of Trauma On Job Satisfaction And Turnover Intention Among Emergency Dispatchers, Sherrie Johnston Jan 2022

Impact Of Trauma On Job Satisfaction And Turnover Intention Among Emergency Dispatchers, Sherrie Johnston

Walden Dissertations and Doctoral Studies

Emergency dispatchers in the United States are exposed to traumatic events, which may lead to a staffing shortage. Though it is well-established that decreased job satisfaction increases turnover intentions, little research investigates whether trauma impacts these constructs. Therefore, this quantitative non-experimental study was focused on whether education was a protective factor against posttraumatic stress disorder (PTSD) and whether trauma moderated the relationship between job satisfaction and turnover intention among emergency dispatchers. The relationship between vicarious trauma (VT) and PTSD among dispatchers was examined, and whether it is possible to predict PTSD among dispatchers based on VT, education level, and job …


Succession Planning Strategies Of Nonprofit Organization Executives, Mohamed Karaki Jan 2022

Succession Planning Strategies Of Nonprofit Organization Executives, Mohamed Karaki

Walden Dissertations and Doctoral Studies

Nonprofit organization executives lack strategies for effective succession planning. Executives who implement succession planning strategies can improve human talent, transition executive successors, and retain leadership continuity to preserve organizational success. Grounded in the human capital theory, the purpose of this qualitative multiple case study was to explore strategies nonprofit organization executives use for effective succession planning. The participants included four executives from multiple organizations in southeast Michigan who used strategies for effective succession planning. Data were collected from semistructured interviews and company documents. Through thematic analysis, three themes emerged: effective strategies to formalize a succession plan, effective strategies to develop …


Spirituality-Based Programs For African American Women, Sophelia Predom Kelly Jan 2022

Spirituality-Based Programs For African American Women, Sophelia Predom Kelly

Walden Dissertations and Doctoral Studies

Because spirituality or personal value conflicts might arise between social workers and their clients, the purpose of the study was to understand personal and spirituality value conflicts. The theoretical framework for this study was adult transformative learning theory. The research questions examined how the participants described personal and spirituality value conflicts. Data were collected from interviews with two groups from Houston, Texas; Group 1 represented homeless or previously homeless African American women who self-identified as spiritual but nonreligious, and Group 2 represented White licensed master social workers. Researcher responses to the same interview questions were also recorded. Thematic data analysis …


Predicting Patient Satisfaction Using Hospital Performance Characteristics, Vanna Lombardi-Gillies Jan 2022

Predicting Patient Satisfaction Using Hospital Performance Characteristics, Vanna Lombardi-Gillies

Walden Dissertations and Doctoral Studies

Performance related to patient satisfaction is becoming a significant factor in determining reimbursement for hospital-based services. Furthermore, consumers are increasingly accessing publicly available quality and patient experience information to make decisions about where to receive care. Understanding which hospital characteristics influence patient satisfaction is critical to the healthcare administrator to ensure the financial viability of the organization and to meet the needs and expectations of the community. Many studies have examined the relationship between a single performance characteristic and patient satisfaction. This secondary data quantitative study used regression analysis to analyze the relationship between three hospital performance characteristics (i.e., the …


Elementary Teachers’ Knowledge Of Implementing Culturally Responsive Pedagogy For Culturally Diverse Students, Michelle Daphne Matteis Jan 2022

Elementary Teachers’ Knowledge Of Implementing Culturally Responsive Pedagogy For Culturally Diverse Students, Michelle Daphne Matteis

Walden Dissertations and Doctoral Studies

Access to an equitable education is a federal mandate to ensure that all students can access curriculum and instruction that is relevant and purposeful. In a local urban school district located in the Mid-Atlantic region of the United States, elementary school teachers are charged with being culturally responsive, but there is little understanding of what teachers know about using culturally responsive teaching (CRT) to improve diverse students’ performance on standardized assessments. The purpose of this qualitative case study is to explore what teachers know about implementing CRT practices to ensure that diverse students have access to equitable curriculum and instruction. …


Customer Satisfaction In Senegal Telecom Expansion, Tafsir Alassane Ndiaye Jan 2022

Customer Satisfaction In Senegal Telecom Expansion, Tafsir Alassane Ndiaye

Walden Dissertations and Doctoral Studies

Ineffective customer acquisition and retention strategies can negatively impact performance and business sustainability. Telecom managers who lack effective strategies to retain customers, acquire new clients, and ensure sustained business performance, may experience a decline in market share. Grounded in the customer retention management theory, the purpose of this qualitative single case study was to explore strategies successful telecom marketing managers in Western Senegal use to retain customers, acquire new clients, and ensure sustained business performance. The participants were three marketing managers of major telecom firms in Western Senegal with at least 3 years of experience successfully managing customer service departments. …


Clinical Practice Guideline For Treating Depression In Lgbtq+ Patients In Primary Care, Shantrice Bernice Nichols-Bates Jan 2022

Clinical Practice Guideline For Treating Depression In Lgbtq+ Patients In Primary Care, Shantrice Bernice Nichols-Bates

Walden Dissertations and Doctoral Studies

The lesbian, gay, bisexual, transgender, and queer/questioning (LGBTQ+) population is at increased risk for depression, poor mental health outcomes, and higher instances of suicidality and reluctance to seek care for mental health issues in comparison to their non-LGBTQ+ peers. The identified gap in practice was the need for an evidence-based clinical practice guideline (CPG) for managing mild to moderate depressive disorder in the LGBTQ+ patient at a primary care clinic located in the southeastern United States. The purpose of this project was to develop a CPG to aid primary care providers in screening for, identifying, and managing mild to moderate …


Impact Of Internal Control, Cybersecurity Risk, And Competitive Advantage On Retail Cybersecurity Budget, Samuel William Pfanstiel Jan 2022

Impact Of Internal Control, Cybersecurity Risk, And Competitive Advantage On Retail Cybersecurity Budget, Samuel William Pfanstiel

Walden Dissertations and Doctoral Studies

Retail organizations are driven to improve security posture for many reasons, including meeting financial regulation requirements, mitigating threats of data breach, and differentiating themselves within markets affected by customer perception. The problem was that little was known about how these drivers of internal control, cybersecurity risk, and competitive advantage impact retail cybersecurity budgets within the retail sector. The purpose of this quantitative nonexperimental correlational study was to describe the relationship between cybersecurity budget and drivers of internal control, cybersecurity risk, and competitive advantage among U.S.-based retail merchant organizations. Real options theory provided a foundation for explaining this decision-making process. Data …


Why Congress Has Not Passed Facial Recognition Technology Legislation For Public Spaces, Kecia Treviri Robertson Jan 2022

Why Congress Has Not Passed Facial Recognition Technology Legislation For Public Spaces, Kecia Treviri Robertson

Walden Dissertations and Doctoral Studies

AbstractFacial recognition technology (FRT) in public spaces has been a political and social concern for more than 30 years. Conflict exists between the use of FRT for safety and security measures and its possible violation of the First, Fourth, and Fourteenth Amendments. Additional controversial issues surrounding the use of FRT in public spaces include technological development without standardization or regulations; biometric algorithms developed with bias; and the social issues of privacy intrusion, gender and racial bias, data security, accuracy, and privacy concerns. Researchers have concurred a national policy is needed to address FRT issues but have not explained why Congress …


Emotional Intelligence And Gender As Predictors Of Infidelity Among Heterosexual, Monogamous Couples, Dina R. Schulsinger Jan 2022

Emotional Intelligence And Gender As Predictors Of Infidelity Among Heterosexual, Monogamous Couples, Dina R. Schulsinger

Walden Dissertations and Doctoral Studies

The rate of families being impacted by divorce is high. Studies show that infidelity remains the number one cause of divorce or the dissolution of relationships; however, couples with a higher level of emotional intelligence (EI) have demonstrated a higher rate of marital satisfaction.The purpose of this quantitative, nonexperimental study was to determine if gender, EI, ethnicity, and age, individually or in combination, can adequately predict infidelity among persons in committed, heterosexual, monogamous relationships. EI theory served as the theoretical foundation for this study. Using an online survey methodology, each participant answered four qualifying questions and, when qualified, took the …


Hospital Readmission Reduction Penalties And Chronic Obstructive Pulmonary Disease Readmissions, Anthony Aduro Jan 2022

Hospital Readmission Reduction Penalties And Chronic Obstructive Pulmonary Disease Readmissions, Anthony Aduro

Walden Dissertations and Doctoral Studies

AbstractChronic obstructive pulmonary disease (COPD) is a serious disease that affects the respiratory system, creating poor patient outcomes. Additionally, persons with COPD have higher hospital readmission rates than other patient populations. Not only is hospital readmission indicative of poor patient outcomes, but hospital readmissions are costly to healthcare organizations as well. High readmission rates are associated with wasted resources and money, and negatively impact organizational performance. The Centers for Medicaid and Medicare Services (CMS) implemented the Hospital Readmissions Reduction Program (HRRP) to reduce the rate of avoidable hospital readmissions for diseases including COPD. However, how HRRP penalties have impacted readmission …


Teach-Back Program To Improve The Quality Of Patient Medication Education, Dawn Africa Jan 2022

Teach-Back Program To Improve The Quality Of Patient Medication Education, Dawn Africa

Walden Dissertations and Doctoral Studies

AbstractInstitutions are invested in improving healthcare providers’ ability to enhance the quality of patient teaching. The teach-back method provides tools and strategies for promoting patient-focused learning and has the potential to increase nurses’ conviction and confidence in teaching patients about their medications. Nurses are not routinely taught how to teach patients, and they usually lack confidence in teaching about medications. This project was developed using the Donabedian model of structure, process, and outcomes. Studies and journal articles were searched through a variety of libraries and online sources, including the internet, using various teach-back and patient literacy combinations of search terms, …


Teacher And Administrator Perceptions Of Responsibilities During District-Mandated Changes To Curriculum, Hope Albritton-Terry Jan 2022

Teacher And Administrator Perceptions Of Responsibilities During District-Mandated Changes To Curriculum, Hope Albritton-Terry

Walden Dissertations and Doctoral Studies

Systemic changes to curriculum are an inevitable part of education; however, understanding how teachers and administrators perceive their responsibilities in implementing district-mandated changes to curriculum is unclear. The purpose of this qualitative case study was to determine teachers’ and administrators’ perceptions related to their responsibilities in effective implementation of district-mandated changes to curriculum. The conceptual framework for this study was change theory to explore how teachers and administrators process district-mandated changes to curriculum. Data were collected through semistructured interviews with eight teachers and seven administrators who have implemented district-mandated changes in a public school in the mid-Atlantic region of the …


Issues Facing Veterans In Higher Education, Charles Amankwaa Jan 2022

Issues Facing Veterans In Higher Education, Charles Amankwaa

Walden Dissertations and Doctoral Studies

The American GI Forum (AGIF) contains several programs and initiatives, with thesignificant focus being on supporting students. There is a need to better understand their needs as students so that the organization can better serve them. This study focused on the issues facing veteran students in higher education and the strategies that AGIF can adopt to better improve veteran students’ experiences while in university. The primary theory that guided this study was the appreciative education framework because it offered the theoretical infrastructure for educational practice by advocating for an adaptable, transformational, and interactive framework and was applicable to guiding organizational …


The Impact Of Behavioral Health Leaders On Psychiatrist Job Satisfaction And Retention, Lanae Ampersand Jan 2022

The Impact Of Behavioral Health Leaders On Psychiatrist Job Satisfaction And Retention, Lanae Ampersand

Walden Dissertations and Doctoral Studies

Job satisfaction and retention of psychiatrists are essential for behavioral health organizations. As the recruitment of psychiatrists becomes more challenging, there is value for organizations to retain psychiatrists to remain competitive in the behavioral health field. Leadership plays a vital role in organizational culture and can impact turnover and retention of the organization’s workforce. This case study utilized the Baldrige Framework of Excellence to guide an organizational assessment for senior leadership of an urban health care facility in the United States. The assessment allowed the organization to understand leadership impact, areas where they can take personal ownership, factors contributing to …


Educators’ Perceptions Of The Reading Initiative For Student Excellence Professional Development, Arkadia Johnson Armour Jan 2022

Educators’ Perceptions Of The Reading Initiative For Student Excellence Professional Development, Arkadia Johnson Armour

Walden Dissertations and Doctoral Studies

Grade 3–5 students in southeastern Arkansas are reading below grade level despite the efforts of educators. The study explored educator perceptions of the Reading Initiative for Student Excellence (R.I.S.E.) professional development, in which educators learn about Science of Reading (SOR) instructional strategies and how to implement them in the classroom. The conceptual framework used for the study was Bandura's social cognitive theory. Research questions addressed how the R.I.S.E. professional development improved teaching methods to support students' reading achievement in low socioeconomic schools, as well as educators' perceptions of the R.I.S.E. professional development to support student achievement in low socioeconomic schools. …


Music Artists’ Online Streaming Business Strategies, Angela S. Arnold Jan 2022

Music Artists’ Online Streaming Business Strategies, Angela S. Arnold

Walden Dissertations and Doctoral Studies

Music artists’ incomes are directly affected by online music streaming technology advancements. A lack of business strategy, when faced with online music streaming, can lead to an inability to maintain a steady revenue stream among music artists. Rooted in the conceptual framework of disruptive innovation, the purpose of this qualitative multiple case study was to explore online streaming business strategies music artists use to maintain a steady revenue stream. Data were collected from semistructured interviews with six music artists in the New York City area who maintained a steady revenue stream in the past 5 years and focus group responses …


Critical Care Nurses’ Experiences Of Compassion Satisfaction During A Pandemic, Michael W. Bailey Jan 2022

Critical Care Nurses’ Experiences Of Compassion Satisfaction During A Pandemic, Michael W. Bailey

Walden Dissertations and Doctoral Studies

Nursing shortages caused by burnout (BO) and compassion fatigue (CF) are a concern for nursing leaders in the United States. Researchers have discussed the mediating effect compassion satisfaction (CS) has on BO and CF in current studies; however, no qualitative studies have analyzed the experiences of nurses with CS. A combination of the compassion fatigue resilience model and Roy’s adaptation model were used to guide this study that examined critical care nurses’ lived experiences with CS during the COVID-19 pandemic. Convenience sampling was used to recruit the critical care nurses who participated in semistructured interviews. Data saturation was met after …


Readiness Of Adolescent And Young Sickle Cell Patients To Transition From Pediatric To Adult Care, Tanisha D. Belton Jan 2022

Readiness Of Adolescent And Young Sickle Cell Patients To Transition From Pediatric To Adult Care, Tanisha D. Belton

Walden Dissertations and Doctoral Studies

Patients with sickle cell disease (SCD) face many challenges as they enter adulthood; therefore, preparing for the transition to adult care is crucial. Assessing the knowledge and skills adolescents and young adults (AYAs) possess before transitioning to adult care can aid in the success of their transition. However, a gap exists regarding factors attributed to guiding patients’ sense of readiness. The purpose of this quantitative study, driven by the theory of self-care management of SCD, was to examine the self-perceived readiness of SCD patients as they prepare to transition to adult care. Cross-sectional survey data were collected from 68 sickle …


Staff Burnout And The Neglect Of Elderly Residents In Care, Stephanie Belveg Jan 2022

Staff Burnout And The Neglect Of Elderly Residents In Care, Stephanie Belveg

Walden Dissertations and Doctoral Studies

There is increasing concern about patient neglect in nursing homes as nursing home staff become burnt out. Although there has been research on burnout in nursing home staff and neglect, little research has been done to understand the specific connection of burnout and neglect through the lived experiences of staff members. Underpinned by Maslach’s theory of burnout, the purpose of this qualitative study was to explore the lived experiences of nursing home staff who experienced burnout before and after they witnessed neglect of elderly patients. Nine semistructured interviews were conducted with elderly care staff who had experienced burnout and witnessed …


Midwestern K-8 School Principal Perceptions On Retention Strategies For African American Teachers, Sherrie Berry Jan 2022

Midwestern K-8 School Principal Perceptions On Retention Strategies For African American Teachers, Sherrie Berry

Walden Dissertations and Doctoral Studies

Attrition of African American teachers which outpaces the effectiveness of existing retention strategies used by principals is a documented issue in U.S. public schools. The problem addressed through this study was that K-8 principals in one midwestern school district were challenged to implement strategies to retain African American teachers. Guided by transformational and distributive leadership theories, the purpose of this basic qualitative study was to explore the perceptions of K-8 school principals in the local setting about the challenges they faced retaining African American teachers and strategies required to increase retention. Five K-8 school principals who had at least one …


Small Business Owners’ Approach To Business Continuity Management, Tarik Billingsley Jan 2022

Small Business Owners’ Approach To Business Continuity Management, Tarik Billingsley

Walden Dissertations and Doctoral Studies

United States (U.S.) small business owners represent an estimated 25% of businesses that do not reopen following a major disaster. Small business owners must prepare because small businesses represent 99.9% of U.S. businesses and experience detrimental effects resulting from disaster-related events. Grounded in Paunescu and Argatu’s adapted business continuity framework, the purpose of this qualitative multiple case study was to explore strategies U.S. small business owners use to create disaster plans for business continuity. The participants were seven U.S. small business owners in the service sector. Data were collected by conducting semistructured interviews through in-person meetings, phone conversations, and documentation …


Identifying Interorganizational Leadership Barriers To Service Delivery Collaboration, Crystal L. Bonner Jan 2022

Identifying Interorganizational Leadership Barriers To Service Delivery Collaboration, Crystal L. Bonner

Walden Dissertations and Doctoral Studies

Mental healthcare is a primary focus for rural behavioral health nonprofit agencies. Often, multiple agencies have a similar purpose, client base, and sources of funding. In these situations, and especially in rural areas, interagency collaboration is critical for the organization's and stakeholders' success. This study examined the behavioral health leaders’ barriers to interagency collaboration and the perceived benefits of such cooperation. The Baldrige excellence framework grounded this case study and focused on the organizations' structures and leadership dynamics. Nine leaders within three nonprofit agencies served as the participants in this study. Secondary data included organizational records, website information, and an …


Dispositional Joy As A Mediator Of Adverse Childhood Experiences And Parental Reflective Functioning, Mollie Brady Jan 2022

Dispositional Joy As A Mediator Of Adverse Childhood Experiences And Parental Reflective Functioning, Mollie Brady

Walden Dissertations and Doctoral Studies

Parental reflective functioning (PRF) is a critical contributor to positive parenting outcomes. Early adverse experiences are a significant risk factor for insensitive parenting practices and poor PRF. Researchers have found that positive emotions, such as dispositional joy (DJ), influence both parenting outcomes and building resilience to stressful events. Adverse childhood experiences (ACEs), DJ, and PRF have been studied extensively in the literature as separate or paired constructs. However, to date, no studies have examined how these variables interact with each other. The purpose of this quantitative study was to explore the relationship between ACEs, DJ, and PRF, and the mediating …