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Walden Dissertations and Doctoral Studies

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Chemical Facility Anti-Terrorism Standards In Washington, Wade W. Gough Jan 2021

Chemical Facility Anti-Terrorism Standards In Washington, Wade W. Gough

Walden Dissertations and Doctoral Studies

The federal government created the Chemical Facility Anti-Terrorism Standards (CFATS) program in 2007 to keep terrorists from weaponizing hazardous chemicals. The CFATS program did this by targeting high-risk chemical facilities and adding additional regulations, but this has added an additional burden on the Local Emergency Planning Committee (LEPC) that could negatively impact their capacity to prepare and collaborate to prevent chemical disasters. The present study was conducted to evaluate the CFATS program from the perspective of LEPCs to fill an existing gap in the literature. The study was conducted using the theoretical frameworks of contingency theory of organizations by Donaldson, …


University Research Program Budget Leaders’ Responses To The Covid-19 Pandemic, Michelle Sare Jan 2021

University Research Program Budget Leaders’ Responses To The Covid-19 Pandemic, Michelle Sare

Walden Dissertations and Doctoral Studies

Research program budget leaders have the responsibility to manage their university’s sponsored program budgets effectively each fiscal year; however, research programs face continual challenges to maintaining financial stability as operation costs increase and external funding declines. This challenge may have become more difficult during the COVID-19 pandemic. The purpose of this basic qualitative study was to examine strategies research program budget leaders at research intensive universities have used to navigate financial instability in response to the pandemic. The organizational development framework of Senge and Kezar as well as Bui and Baruch and Senge’s systems theory guided this study. The research …


Continuous Improvement Strategies For Nonprofit Organizations, Juan Alberto Delduarte Jan 2021

Continuous Improvement Strategies For Nonprofit Organizations, Juan Alberto Delduarte

Walden Dissertations and Doctoral Studies

Many leaders of nonprofit organizations (NPOs) face challenges implementing a strategic plan to improve organizational performance and enhance the sustainability of their businesses. Grounded in Deming’s total quality management theory, the purpose of this qualitative single case study was to explore the use of quality management standards in strategic planning to improve organizational performance. The participants were three senior leaders from an NPO in the midwestern region of the United States. Data were collected from semistructured interviews, internal organizational documents, and public sources. The 5-step thematic analysis revealed the use of quality management standards in strategic planning, employee empowerment, and …


Health Care Leaders Strategies And Patient Satisfaction, Aaronn Haerr Jan 2021

Health Care Leaders Strategies And Patient Satisfaction, Aaronn Haerr

Walden Dissertations and Doctoral Studies

Ineffective patient satisfaction strategies can negatively impact patient satisfaction scores and overall organizational performance. Health care leaders who struggle to increase patient satisfaction are at high risk of diminished organizational performance and long-term sustainability. Grounded in the transformative learning theory, the purpose of this qualitative single case study was to explore strategies health care leaders implemented to improve patient satisfaction. The participants were five health care leaders in Ohio who effectively implemented strategies to increase overall patient satisfaction. Data were collected from semistructured interviews, organizational documents provided by the participants, and the company website. Yin’s five-step method was used to …


Counseling System Documentation And The Relationship Between Treatment Plans And Client Outcomes, Moraima N. Frangiosa Jan 2021

Counseling System Documentation And The Relationship Between Treatment Plans And Client Outcomes, Moraima N. Frangiosa

Walden Dissertations and Doctoral Studies

The purpose of this qualitative study was to provide a method for evaluating counseling services delivered to patients during treatment. The evaluation of the study required the use of methods that are repeatable and effective that would allow a clinic to continue using them over time to grow a database of valuable information about counseling and patient outcomes. The new database would allow the clinic to change counseling methods and approaches of delivery to promote organizational change. The evidence-based practice (EBP) for counseling therapy would encourage the connection between public administration and public policy in the health care system. Public …


The Perceptions Of Bank Employees On Performance Target, Yusuf Abubakar Ibrahim Jan 2021

The Perceptions Of Bank Employees On Performance Target, Yusuf Abubakar Ibrahim

Walden Dissertations and Doctoral Studies

AbstractPerformance target is one of the tools of performance management used to influence bank employees’ performance in the Nigerian banking sector. Bank managers may have exerted pressure on employees due to recent pressure in Nigeria’s economy, which has a reciprocal effect on Nigeria’s banking sector. The research problem addressed issues related to performance targets, disparity in job satisfaction, and stress-related issues in the workplace. The purpose of this qualitative phenomenological study was to explore the lived experiences of workplace-related stress of permanent bank employees working under the current performance targets in the Nigerian banking sector. The research questions focused on …


Emotional Self-Awareness Strategies Public Sector Managers Use To Reduce Voluntary Employee Turnover, Andrea D. Mason Jan 2021

Emotional Self-Awareness Strategies Public Sector Managers Use To Reduce Voluntary Employee Turnover, Andrea D. Mason

Walden Dissertations and Doctoral Studies

Retaining experienced and knowledgeable employees is a challenge for public sector managers. Voluntary employee turnover is problematic for leaders in the public sector because their organizations incur increased costs of recruiting and training new employees who replace those who leave. Grounded in Goleman’s theory of emotional self-awareness, the purpose of this qualitative single case study was to identify and explore public sector middle managers’ strategies for using emotional self-awareness to reduce voluntary employee turnover. Participants were five public sector middle managers with a minimum of 3 years of experience in their current position who used emotional self-awareness to reduce voluntary …


Crisis Management Strategies For Sustaining Organizations During A Crisis, Parisnicole Payton Jan 2021

Crisis Management Strategies For Sustaining Organizations During A Crisis, Parisnicole Payton

Walden Dissertations and Doctoral Studies

Public relations directors often lack crisis management strategies to maintain an organization's reputation following a crisis to ensure continued profitability. Public relations directors who better understand crisis management strategies may benefit their organizations by improving crisis prevention and recovery while maintaining organizational reputation and profitability. Grounded in situational crisis communication theory, the purpose of this qualitative multiple case study was to explore crisis management strategies that some public relations directors use to maintain an organization's reputation following a crisis to ensure continued profitability. Data were collected using semistructured interviews with three public relations directors from Upper Manhattan, New York, supporting …


Strategies To Reduce Voluntary Employee Turnover In Big-Box Retailers, Destiny Cheyenne Harper-Lane Jan 2021

Strategies To Reduce Voluntary Employee Turnover In Big-Box Retailers, Destiny Cheyenne Harper-Lane

Walden Dissertations and Doctoral Studies

Each year, more than 33 million employees in the United States voluntarily quit their jobs. Voluntary employee turnover is prevalent in the big-box retail industry, thus making it an important focus for managers. Grounded in transformational leadership theory, the purpose of this qualitative multiple case study was to explore strategies big-box retail managers used to reduce voluntary employee turnover. The participants comprised 14 managers from 11 different retailers with proven employee retention best practices from big-box retail locations in San Antonio, Texas. Data collection involved semi-structured interviews, company documents, company websites, and the Bureau of Labor Statistics website. Four themes …


Contributions Of Doctoral Educational Leadership Programs To The Development Of Leader Self-Efficacy, Lori Christine Kall Jan 2021

Contributions Of Doctoral Educational Leadership Programs To The Development Of Leader Self-Efficacy, Lori Christine Kall

Walden Dissertations and Doctoral Studies

Educational leadership programs have not often focused on leader self-efficacy (LSE) as a program outcome although self-efficacy has been considered a key component for successful leaders. Principals prepared through a doctoral degree were found to be more effective leaders than those without a doctoral degree and may be more skilled to build high-quality teacher teams resulting in higher academic student gains. The connection between participating in a doctoral program and building LSE was not understood. The purpose of this basic design qualitative study was to understand graduates’ perceptions of how their participation in their education doctoral program developed their LSE …


Catalysts To Transformational Leadership Between Managers And Analysts In Public Service, Eugene Davis Stevenson Iii Jan 2021

Catalysts To Transformational Leadership Between Managers And Analysts In Public Service, Eugene Davis Stevenson Iii

Walden Dissertations and Doctoral Studies

Transformational leadership (TL) is the ability of a leader to convince a subordinate or follower to adopt organizational goals as their goals. Transformational leaders utilize intellectual stimulation, individualized consideration, inspirational motivation, and idealized influence to engage and mold their employees. Within the sphere of public management, current leadership research acknowledges the effect of TL but is still incomplete or inconsistent on how to catalyze TL consistently. The focus of this study was how TL is used between managers and analysts within California state public service. The theoretical framework for this study is complexity theory. Complexity theory states that the world …


Emotion Regulation, Affective, Continuous, And Normative Commitment For Turnover Intentions Among Degree-Seeking Employees, Danette Colleen Sutter Jan 2021

Emotion Regulation, Affective, Continuous, And Normative Commitment For Turnover Intentions Among Degree-Seeking Employees, Danette Colleen Sutter

Walden Dissertations and Doctoral Studies

Multiple researchers have investigated employee turnover related to affective, continuous, and normative commitment, and none reported the predictive power of emotion regulation reappraisal on these components of commitment with turnover intentions among degree-seeking employees. The purpose of this quantitative survey research study was to explore emotion regulation reappraisal and its predictive power for organizational commitment associated with degree-seeking employees' intentions to quit jobs. In this study, a small sample of N = 18 degree-seeking employees took part in survey methodology. Multiple regressions were performed to calculate the variance of independent variables, emotion regulation and affective, continuous, and normative commitment associated …


Clinical Practice Guidelines For Nursing Orientation At A Small Clinic, Elizabeth Bemah Jan 2021

Clinical Practice Guidelines For Nursing Orientation At A Small Clinic, Elizabeth Bemah

Walden Dissertations and Doctoral Studies

In the United States, the registered nurse turnover rate was 17.2% in 2018, a 0.4% increase from 2017. The nursing turnover rate at a small out-patient clinic in the northeast United States was 19.1% in 2019 and has not improved to date. The administrator at the out-patient clinic further indicated that the turnover rate has been approximately two nurses per month for the last 6 months and that the facility did not have a formalized nurse orientation program. Nursing orientation is one of the strategies for increasing the confidence levels and retention of newly hired nurses. The purpose of this …


Elementary Administrators’ Perceptions Of Support For Novice Alternatively-Certified Teachers In High-Poverty Schools, Kelle Wilson Lofton Jan 2021

Elementary Administrators’ Perceptions Of Support For Novice Alternatively-Certified Teachers In High-Poverty Schools, Kelle Wilson Lofton

Walden Dissertations and Doctoral Studies

Novice alternatively-certified teachers are hired to teach in high-poverty schools at a higher rate than traditionally-certified peers. These teachers are often unprepared to teach in challenging environments and struggle to manage their classrooms and achieve student academic success. The purpose of this exploratory qualitative case study was to investigate elementary school administrators’ perceptions of support for novice alternatively-certified teachers in high-poverty schools in a southern U.S. state. Burns’s transformational leadership paradigm informed the study. The research questions focused on how elementary principals and assistant principals perceived transformational practices to support novice alternatively-certified teachers in high-poverty schools. Data were collected using …


Managerial Practices For Team Cohesion Among Quality Engineers In The U.S. Automotive Industry, Linda Marie White Jan 2021

Managerial Practices For Team Cohesion Among Quality Engineers In The U.S. Automotive Industry, Linda Marie White

Walden Dissertations and Doctoral Studies

Compromising on the quality in the automotive manufacturing industry due to a quality manager’s poor team-building skills may sometimes cause financial loss and consumer deaths. A gap exists in the engineering and management literature on guidelines that quality managers in the automotive industry can apply to build team cohesiveness among quality engineers and production teams. The overarching research question in this study addressed the perceptions of quality managers who had successfully created team cohesion within quality engineering teams. The conceptual framework was founded on the concepts of leaders, followers, team cohesion, trust, and commitment and was grounded in leader-member exchange …


Strategies For Sustainable Continuous Improvement Initiatives, Jason Williams Jan 2021

Strategies For Sustainable Continuous Improvement Initiatives, Jason Williams

Walden Dissertations and Doctoral Studies

Organizations implementing a continuous improvement (CI) initiative may see 30% or higher failure rates in sustaining a CI project. Supply chain leaders who lack specific strategies to sustain CI initiatives longer than 1 year risk financial and resource losses. Grounded in total quality management, the purpose of this qualitative single case study was to explore strategies supply chain leaders use to sustain CI initiatives beyond the 1st year. The participants consisted of six supply chain leaders from one supply chain distribution organization located in the Midwest region of the United States who successfully implemented CI initiatives. Data were collected from …


Exploring 4-Year Business School Curriculum’S Relation To Graduates’ Hiring And Earnings, Richard A. Gayle Jan 2021

Exploring 4-Year Business School Curriculum’S Relation To Graduates’ Hiring And Earnings, Richard A. Gayle

Walden Dissertations and Doctoral Studies

In 2013, roughly 7% of college graduates under 25 could not find employment, and about 37% were underemployed. Public university tuition costs increased by 42% between 1999 and 2012, and 71% of college graduates have an average of $29,400 in outstanding student debt. Employers for several decades have complained about how higher educational institutions have failed to deliver graduates with developed nontechnical skills comprising (a) work ethic, (b) communication, (c) organization, (d) problem solving, and (e) teamwork. The purpose of this qualitative archival study was to assess and explore integrating the nontechnical skills that businesses require to hire graduates immediately …


Mediated Effect Of Perceived Supervisor Support On Leader-Member Exchange Quality And Employee’S Commitment, Jeffery Proby Jan 2021

Mediated Effect Of Perceived Supervisor Support On Leader-Member Exchange Quality And Employee’S Commitment, Jeffery Proby

Walden Dissertations and Doctoral Studies

Social exchange relationship quality can influence an employee’s commitment to supporting continuous improvement (CI) initiatives. Researchers have established that leader-member exchange (LMX) quality and perceived supervisor support (PSS) can reduce employee commitment, affecting an organizational outcome. Based on the theoretical foundation of LMX quality theory, the purpose of this quantitative correlational study was to examine the relationship between the independent variables (LMX quality) and the dependent variable (affective commitment [AC]) through the mediated variable (PSS) and moderated mediation variable (workplace ostracism [WO]). Employee age, gender, tenure with the company, ethnicity, certification level, and the manufacturing sector were control variables of …


Leader Strategies That Increase Employee Performance In The Nigerian Public Sector, Oluwashola Martha Elias-Fatile Jan 2021

Leader Strategies That Increase Employee Performance In The Nigerian Public Sector, Oluwashola Martha Elias-Fatile

Walden Dissertations and Doctoral Studies

Low employee performance can hinder productivity in the Nigerian public sector. Leaders of public sector organizations in Nigeria who lack strategies to increase employees’ performance experience decreased productivity. Grounded in transformational leadership theory, the purpose of this qualitative multiple case study was to explore strategies leaders in the Nigerian public sector used to increase employee performance. Participants were four public sector leaders in Nigeria who successfully developed and implemented strategies to increase employee performance. Data were collected from semistructured interviews and internal and external documents, such as training programs, training calendars, meeting agendas, staff letters of recommendation, and staff handbooks. …


Strategies For Implementing A Successful Customer Relationship Management System, Samuel Adebayo Jan 2021

Strategies For Implementing A Successful Customer Relationship Management System, Samuel Adebayo

Walden Dissertations and Doctoral Studies

Customer relationship management (CRM) software implementation fails in thepackaging industry because of ineffective CRM implementation strategies. Effective strategies for CRM software implementation are essential to CRM managers for improving CRM project success rates. Grounded in Kano’s customer satisfaction theory, the purpose of this qualitative multiple case study was to explore the strategies CRM managers in the packaging industry used to operate a profitable business. Data were collected through semi-structured interviews and documents of CRM strategies. Participants were four CRM managers located in Illinois who had a minimum of 10 years of successfully managing CRM systems with high success rates. Data …


Leadership Strategies Of Successful Women-Owned Businesses In Cameroon, Henry Ntoko Ajieh Jan 2021

Leadership Strategies Of Successful Women-Owned Businesses In Cameroon, Henry Ntoko Ajieh

Walden Dissertations and Doctoral Studies

Lack of leadership skills in women-led businesses can result in high business failure rates. Women business owners who do not know how to improve their leadership skills could face difficulties succeeding in business. Grounded in the transformational leadership theory, the purpose of this multiple case study was to explore strategies that women business owners in the events planning business use to improve leadership skills to succeed in business beyond 5 years. The participants included five women in the events planning business in Cameroon, Central Africa, who successfully developed strategies to improve leadership skills to succeed in business beyond 5 years. …


Community College Students' Experiences Of Successfully Completing Developmental Mathematics Option, Gracie Otin Jan 2021

Community College Students' Experiences Of Successfully Completing Developmental Mathematics Option, Gracie Otin

Walden Dissertations and Doctoral Studies

AbstractOnly 41% of first-time college students at a community college in the southwestern United States passed developmental mathematics (DM). To improve the success rate, the state’s higher education coordinating board proposed a corequisite model supporting non-course competency-based options (NCBO). The purpose of this basic qualitative study was to explore the lived experiences of community college students who successfully completed the DM NCBO sequence. Tinto’s theory of student integration and retention informed the study. The research questions for this basic qualitative study addressed the perceptions of participants regarding the DM NCBO intervention program, conditions participants identified as influencing success of DM …


Electric Cooperative Managers’ Strategies To Enhance Organizational Commitment To Increase Employee Productivity, Michael Edward White Jan 2021

Electric Cooperative Managers’ Strategies To Enhance Organizational Commitment To Increase Employee Productivity, Michael Edward White

Walden Dissertations and Doctoral Studies

Lack of effective leadership strategies contributes to a reduction in employee engagement and productivity. Managers are concerned about the lack of effective leadership strategies because it negatively affects employee engagement and productivity, reducing organizational growth. Grounded in Bass’s transformational leadership theory, the purpose of this qualitative single case study was to explore effective leadership strategies used to enhance employee engagement and increase productivity. Five managers from an electric cooperative in Northwest Florida who implemented effective leadership strategies participated in the study. Data were collected using semistructured interviews and a review of organizational documents. Data were analyzed using Yin’s five-step approach. …


Strategies For Small Business Owners To Succeed Beyond Five Years, Arielle Dawn Smith Jan 2021

Strategies For Small Business Owners To Succeed Beyond Five Years, Arielle Dawn Smith

Walden Dissertations and Doctoral Studies

In the United States, small businesses account for 99.9% of businesses and employ 47.3 % of the U.S. workforce, yet 20% of small businesses fail within the first year of operation. Small business owners who do not have a detailed strategy are at a higher risk of their small business failing before reaching its fifth year of operation. Grounded in transformational leadership theory and entrepreneurial leadership theory, the purpose of this qualitative multiple case study was to explore successful strategies used by five small business owners who have sustained and remained profitable for beyond 5 years. The participants included five …


Administrator And Practitioner Perspectives On Trauma-Focused Interventions For Incarcerated Male Juvenile Offenders, Tatrina Bailey Jan 2021

Administrator And Practitioner Perspectives On Trauma-Focused Interventions For Incarcerated Male Juvenile Offenders, Tatrina Bailey

Walden Dissertations and Doctoral Studies

AbstractThe juvenile justice system of the United States has about two million adolescents under the age of 18 years, of which 85% are male. Seventy to ninety percent of juvenile offenders were exposed to some type of trauma, causing the U.S. Department of Justice to a call for instituting trauma-informed procedures in the juvenile justice system. The purpose of this qualitative study was to explore facility administrators’ and practitioners’ perceptions of their roles in administering and choosing to administer trauma-focused treatment interventions to incarcerated male juvenile offenders. Using the theory of social construction of policy, the research questions focused on …


Workplace Spirituality: A Study Of Human Resource Practices Promoting Employee Engagement, Terri Denise James Jan 2021

Workplace Spirituality: A Study Of Human Resource Practices Promoting Employee Engagement, Terri Denise James

Walden Dissertations and Doctoral Studies

Workplace spirituality is a growing phenomenon, yet a research problem exists because many organizational leaders do not fully understand how workplace spirituality can be used to improve employee engagement, and no clear workplace guidelines exist for U.S. human resource (HR) professionals to follow. The study’s purpose was to examine how HR practices can support workplace spirituality and improve employee engagement. The research question focused on how HR professionals practice servant leadership to support employees’ internal and external workplace spirituality needs and promote employee engagement. A snowball sampling approach was used to select participants who are HR professionals with 5 years …


Identifying Factors Associated With Rapid Readmissions In Behavioral Health Organizations, Glennisha Maxwell Jan 2021

Identifying Factors Associated With Rapid Readmissions In Behavioral Health Organizations, Glennisha Maxwell

Walden Dissertations and Doctoral Studies

Healthcare reform and changes to traditional reimbursement models have placed increasing pressure on healthcare industry leaders to identify ways of remaining competitive while responding to the challenge of reducing excessive costs. Behavioral health organizations are included in this systemic challenge, and rapid readmissions have been identified as one significant contributor to increasing and unsustainable costs. A qualitative case-study design was used to identify factors associated with rapid readmissions in an inpatient psychiatric hospital. The research problem centered on insufficient information about the rapid readmission population of the inpatient psychiatric hospital involved in the study. Methodological triangulation of data was achieved …


Strategies To Resolve Toxic Leadership Styles Which Impede Employee Innovation, Lilly Abdulrohman Mohamed Jan 2021

Strategies To Resolve Toxic Leadership Styles Which Impede Employee Innovation, Lilly Abdulrohman Mohamed

Walden Dissertations and Doctoral Studies

Toxic leaders micromanage, threaten, and discourage employees from sharing their ideas,causing a decline in innovation. Export-based company executives need to understand how to resolve toxic leadership to enhance their companies’ performance. Grounded in the transformational leadership theory, the purpose of this multiple case study was to explore strategies export-based company leaders use to resolve toxic leadership styles. The participants were four senior and frontline leaders from export-based companies in Ethiopia. Data were collected from semistructured interviews and document reviews and were analyzed with thematic data analysis. Four themes emerged: open and transparent communication, sustained counseling and training, teamwork and joint …


College Administrators Strategies To Implement Online Education Services For Increasing Enrollment Revenues, Denise Williams Jan 2021

College Administrators Strategies To Implement Online Education Services For Increasing Enrollment Revenues, Denise Williams

Walden Dissertations and Doctoral Studies

Financial stability in higher education continues to decrease as enrollment declines. Higher education administrators who do not address declining enrollment may experience lost revenues, potentially leading to inoperability. Grounded in Kotter’s eight-stage process for leading change, the purpose of this qualitative single case, descriptive study was to explore strategies college administrators use to increase enrollment revenues. The participants were four college administrators who successfully increased enrollment revenues. Data were collected using semistructured, virtual interviews and organizational documents. Yin's 5-step approach was used to analyze the data, and five themes emerged: dedicated support from leadership, enhance online services, improve communication, reinforce …


The Moderating Impact Of Yoga On The Relationship Between Employee Job Satisfaction And Trust In Management, Khalid George Darargeh Jan 2021

The Moderating Impact Of Yoga On The Relationship Between Employee Job Satisfaction And Trust In Management, Khalid George Darargeh

Walden Dissertations and Doctoral Studies

Employees with low job satisfaction are less likely than employees with average or high job satisfaction to achieve organizational productivity objectives. Owners of U. S. companies lose an estimated $605 billion each year in productivity due to low employee job satisfaction. Grounded in the leader-member exchange theory, the purpose of this quantitative correlational study was to examine the moderating impact of yoga on the relationship between employee trust in leadership and employee job satisfaction. Using LinkedIn and Facebook, participants were 80 full-time professionals living in the Baltimore County or Baltimore City vicinities who varied in their participation in yoga as …