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Innovation Strategies To Develop A Sustainable Municipal Government Beyond A Financial Crisis, Vickie Michelle Riggins Medina
Innovation Strategies To Develop A Sustainable Municipal Government Beyond A Financial Crisis, Vickie Michelle Riggins Medina
Walden Dissertations and Doctoral Studies
Some government leaders lack knowledge of innovation strategies to develop a sustainable municipal government through a financial crisis. The purpose of this qualitative multiple-case study was to explore innovation strategies municipal government leaders employed to help overcome a financial crisis. The research question explored what innovation strategies municipal government leaders employ to help overcome a financial crisis. Argyris and Schön’s organizational learning theory of action provided the conceptual framework for this study. A purposeful sample of 10 participants included municipal government leaders and elected officials. Data were collected through semistructured open-ended interview questions, which elicited responses of shared experiences in …
The Effects Of Sleep And Culture On A Police Officer’S Mindset Involved In A Traffic Collison, Christopher Gary Cano
The Effects Of Sleep And Culture On A Police Officer’S Mindset Involved In A Traffic Collison, Christopher Gary Cano
Walden Dissertations and Doctoral Studies
The host police department experienced 58 traffic collisions from 2019-2020, which resulted in adverse outcomes for police officers and community members. The police department seeks a solution to reduce and prevent future collisions. This problem is not an isolated incident, as traffic collisions have been the leading cause of death and injury to police officers in the United States for the last three decades. Previous research focused on the causative factors of traffic collisions (speeding, distracted driving); however, little research has been dedicated to why a police officer would engage in risky driving. Is the mindset of a police officer …
Discovering Strategies To Lead Teams Abruptly Forced Into Virtual Environments Due To The Covid-19 Pandemic, Shonelle Maria Ramserran
Discovering Strategies To Lead Teams Abruptly Forced Into Virtual Environments Due To The Covid-19 Pandemic, Shonelle Maria Ramserran
Walden Dissertations and Doctoral Studies
COVID-19 was an unprecedented time in the global economy, causing a massive shift for many organizations conducting business. The speed at which organizations needed to implement World Health Organization’s restrictions and transition their teams from face-to-face to virtual environments was unpredictable. The purpose of this qualitative single case study was to explore what leaders prepared for an organization to cope with situations like COVID-19 when abruptly moving employees from face-to-face to virtual environments. A conceptual framework based on the organizational change theory and the team adaptation theory was used to direct this study. The research question address what strategies leaders …
Discovering Strategies To Lead Teams Abruptly Forced Into Virtual Environments Due To The Covid-19 Pandemic, Shonelle Maria Ramserran
Discovering Strategies To Lead Teams Abruptly Forced Into Virtual Environments Due To The Covid-19 Pandemic, Shonelle Maria Ramserran
Walden Dissertations and Doctoral Studies
COVID-19 was an unprecedented time in the global economy, causing a massive shift for many organizations conducting business. The speed at which organizations needed to implement World Health Organization’s restrictions and transition their teams from face-to-face to virtual environments was unpredictable. The purpose of this qualitative single case study was to explore what leaders prepared for an organization to cope with situations like COVID-19 when abruptly moving employees from face-to-face to virtual environments. A conceptual framework based on the organizational change theory and the team adaptation theory was used to direct this study. The research question address what strategies leaders …
The Relationship Among Emotional Intelligence And Leadership Styles Of Female Law Enforcement Executives, Durriyyah Drummond
The Relationship Among Emotional Intelligence And Leadership Styles Of Female Law Enforcement Executives, Durriyyah Drummond
Walden Dissertations and Doctoral Studies
Effective leadership within police organizations has contributed to challenges in retention, recruitment, and increased negative public attention. While researchers have proposed a relationship between emotional intelligence (EI), leadership effectiveness, and leadership styles, limited research has explored these dynamics within law enforcement, particularly among female law enforcement executives. This study utilized transformational leadership theory, the full-range leadership model, and trait EI theory as its theoretical frameworks. The primary objective of this quantitative research was to assess the relationship between gender, EI, and leadership styles, building on previous studies that examined similar correlations among African American and Caucasian law enforcement executives. The …
Discovering Strategies To Lead Teams Abruptly Forced Into Virtual Environments Due To The Covid-19 Pandemic, Shonelle Maria Ramserran
Discovering Strategies To Lead Teams Abruptly Forced Into Virtual Environments Due To The Covid-19 Pandemic, Shonelle Maria Ramserran
Walden Dissertations and Doctoral Studies
COVID-19 was an unprecedented time in the global economy, causing a massive shift for many organizations conducting business. The speed at which organizations needed to implement World Health Organization’s restrictions and transition their teams from face-to-face to virtual environments was unpredictable. The purpose of this qualitative single case study was to explore what leaders prepared for an organization to cope with situations like COVID-19 when abruptly moving employees from face-to-face to virtual environments. A conceptual framework based on the organizational change theory and the team adaptation theory was used to direct this study. The research question address what strategies leaders …
Lived Experiences Of Seeking Mental Health For Students In Rural North Dakota, Chaleigh Pedrini-Clark
Lived Experiences Of Seeking Mental Health For Students In Rural North Dakota, Chaleigh Pedrini-Clark
Walden Dissertations and Doctoral Studies
The need for mental health support and services is global in nature. While there is considerable research on mental health, student mental health, and the importance of mental health, little empirical research has been conducted on rural student mental health in the United States. The qualitative study utilized a phenomenological systems approach to explore the experiences of seven rural North Dakotan young adults, aged 18-27, in their attempts to locate appropriate mental health services while they were in high school. Through semistructured virtual interviews, these lived experiences were explored with six female and one male participant, with a focused perspective …
Exploring The Lived Experiences Of Kindergarten Through Grade 12 Education Leaders’ With Digital Transformation Strategies During And Post Covid-19, Vilma Tannisha Ramirez
Exploring The Lived Experiences Of Kindergarten Through Grade 12 Education Leaders’ With Digital Transformation Strategies During And Post Covid-19, Vilma Tannisha Ramirez
Walden Dissertations and Doctoral Studies
The rapid spread of the coronavirus SARS-CoV-2 in March 2020 had a profound impact on global kindergarten through Grade 12 (K–12) education, causing significant disruption to the learning environment and compelling many education leaders to immediately embrace emergency remote learning measures. There was a gap in knowledge of education leaders’ lived experiences of this transformation. The purpose of this qualitative phenomenological study was to explore the lived experiences of U.S. K–12 education leaders in creating digital transformation strategies during the wake and aftermath of the COVID-19 pandemic. The conceptual framework consisted of Trist and Bamforth’s sociotechnical subsystem theory and Wade’s …
Strategies To Reduce Employee Turnover In The Insurance Industry In Jamaica, Kenneth Barrington Roberts
Strategies To Reduce Employee Turnover In The Insurance Industry In Jamaica, Kenneth Barrington Roberts
Walden Dissertations and Doctoral Studies
High employee turnover in insurance agencies can have a detrimental effect on overall team performance and significantly impact on the organization's financial health. To address the problem, insurance managers must understand effective strategies to improve employee retention. Grounded in Herzberg’s two-factor theory, the purpose of this qualitative pragmatic inquiry was to explore strategies insurance managers use to reduce their employee turnover rate. The participants were three insurance managers of the Jamaican insurance industry. Data were collected using semistructured virtual interviews and a review of public documents related to turnover data. Through thematic analysis, three themes emerged: a) supportive leadership for …
Restoring And Improving Senior Citizens' Trust In Water Safety In Flint, Michigan, Jessica Nichole Burt
Restoring And Improving Senior Citizens' Trust In Water Safety In Flint, Michigan, Jessica Nichole Burt
Walden Dissertations and Doctoral Studies
Trust can be defined as a belief in truth, hope, or simply the idea that a person or group has the best interest or ability of the next party. During the Flint, Michigan, water crisis, trust significantly impacted how a person or group perceived the person deemed dependable when decisions made impacted their life. The purpose of this study was to explore senior citizens' experiences and perceptions and make recommendations for restoring the public's confidence in water safety in Flint, Michigan, which has been fragmented within the minority senior community. A qualitative case study was designed by using interviews to …
Effective Healthcare Administration Strategies That Increase Healthcare Employees’ Satisfaction And Reduce Related Turnover Costs, Candace F. Kelly
Effective Healthcare Administration Strategies That Increase Healthcare Employees’ Satisfaction And Reduce Related Turnover Costs, Candace F. Kelly
Walden Dissertations and Doctoral Studies
Ineffective leadership styles among healthcare administrators can negatively impact employee and patient satisfaction, ultimately reducing organizational revenue. Grounded in transactional, transformational, and servant leadership theories, the purpose of this qualitative pragmatic inquiry was to explore effective strategies employed by healthcare administrators to enhance employee and patient satisfaction. The study involved six healthcare administrators from three rural hospitals in Arkansas, with data gathered through semi-structured interviews and public records. Thematic analysis revealed four key themes: (a) communication, (b) employee engagement, (c) ethics, and (d) monitoring key performance indicators (KPIs). A key recommendation is for healthcare administrators to invest in leadership development …
Information Systems Management Strategies For Faith-Based Organizations To Maintain Funding, Jacquelyn Faucette
Information Systems Management Strategies For Faith-Based Organizations To Maintain Funding, Jacquelyn Faucette
Walden Dissertations and Doctoral Studies
Faith-based organizations that fail to secure consistent funding risk discontinuation of operations. To ensure stable funding, leaders of these organizations must understand effective information systems management strategies. Grounded in the management information systems (MIS) framework, the purpose of this qualitative pragmatic inquiry study was to explore effective information systems management strategies that leaders of faith-based organizations use to maintain funding to continue their operations. The participants were six leaders of faith-based organizations in central Arkansas. Data was collected using semistructured interviews and a review of publicly available documents about MIS strategies and financial statements. Using thematic analysis, three themes were …
Relationship Between Enrollment, Retention, Alumni Giving, And Financial Health At Historically Black Colleges And Universities, Kenneth Mercury
Relationship Between Enrollment, Retention, Alumni Giving, And Financial Health At Historically Black Colleges And Universities, Kenneth Mercury
Walden Dissertations and Doctoral Studies
Decreasing financial health damages an organization’s reputation and economic viability to survive. Historically Black Colleges and Universities (HBCUs) leaders must strive to improve their financial health to protect their institution’s reputation and risk of closure. Grounded in strategic enrollment management theory, the purpose of this quantitative ex-post facto study was to examine the relationship between student enrollment, student retention, alumni giving, and financial health of HBCUs. The participants were 101 HBCUs collected from the National Center for Education Statistics and the Voluntary Support of Education databases, from 2020 to 2022. The results of the multiple linear regression analysis showed that …
Strategies To Overcome Burnout In Women In Behavioral Health Leadership, Pamela Atueyi
Strategies To Overcome Burnout In Women In Behavioral Health Leadership, Pamela Atueyi
Walden Dissertations and Doctoral Studies
The global mental health landscape is currently facing a significant crisis, characterized by an unprecedented surge in patient demand and a concurrent shortage of therapists. This imbalance has led to overwhelmed mental health facilities, prolonged access and wait times for patients, and diminished quality of care. Several factors contribute to this crisis, including the increased prevalence of mental health issues exacerbated by the COVID-19 pandemic, the ongoing stigma surrounding mental health treatment, and systemic problems, such as the lack of training programs, leaders not feeling supported, and low retention rates. This study explored significant burnout levels among women behavioral health …
Mitigating The Impact Of Remote Work Challenges On Employee Productivity, Michael Gamble
Mitigating The Impact Of Remote Work Challenges On Employee Productivity, Michael Gamble
Walden Dissertations and Doctoral Studies
Challenges encountered in remote working during and after the COVID-19 pandemic negatively affect the performance and productivity of employees as they are not familiar with remote working strategies. The rapid shift brought about difficulties for business leaders to manage a remote workforce and need for solutions or effective strategies. Grounded in the self-determination theory, the purpose of this qualitative case study was to explore and identify strategies business leaders use to mitigate the negative effects of remote working environments. Participants were 11 business leaders from software companies who adopted remote working models in their business strategies. Data were collected through …
Information-Technology-Aided Customer Relationship Management Strategies For Improving Financial Institutions’ Business Performance, Joy Kudakwashe Semwayo
Information-Technology-Aided Customer Relationship Management Strategies For Improving Financial Institutions’ Business Performance, Joy Kudakwashe Semwayo
Walden Dissertations and Doctoral Studies
The Zimbabwean banking industry has struggled to adopt Information Technology (IT)-enabled customer relationship management (CRM), limiting its ability to effectively manage customer relationships and improve overall performance. Senior banking leaders must understand IT-driven CRM strategies to better retain customers and enhance bank performance. Grounded in functionalism and social control theories, the purpose of this qualitative pragmatic inquiry was to explore IT-aided CRM strategies some senior bank leaders use to improve customer retention and enhance bank performance in Zimbabwe. The participants consisted of six senior leaders from different banks in Zimbabwe who successfully utilized IT-driven CRM strategies to retain customers and …
Information-Technology-Aided Customer Relationship Management Strategies For Improving Financial Institutions’ Business Performance, Joy Kudakwashe Semwayo
Information-Technology-Aided Customer Relationship Management Strategies For Improving Financial Institutions’ Business Performance, Joy Kudakwashe Semwayo
Walden Dissertations and Doctoral Studies
The Zimbabwean banking industry has struggled to adopt Information Technology (IT)-enabled customer relationship management (CRM), limiting its ability to effectively manage customer relationships and improve overall performance. Senior banking leaders must understand IT-driven CRM strategies to better retain customers and enhance bank performance. Grounded in functionalism and social control theories, the purpose of this qualitative pragmatic inquiry was to explore IT-aided CRM strategies some senior bank leaders use to improve customer retention and enhance bank performance in Zimbabwe. The participants consisted of six senior leaders from different banks in Zimbabwe who successfully utilized IT-driven CRM strategies to retain customers and …
Information-Technology-Aided Customer Relationship Management Strategies For Improving Financial Institutions’ Business Performance, Joy Kudakwashe Semwayo
Information-Technology-Aided Customer Relationship Management Strategies For Improving Financial Institutions’ Business Performance, Joy Kudakwashe Semwayo
Walden Dissertations and Doctoral Studies
The Zimbabwean banking industry has struggled to adopt Information Technology (IT)-enabled customer relationship management (CRM), limiting its ability to effectively manage customer relationships and improve overall performance. Senior banking leaders must understand IT-driven CRM strategies to better retain customers and enhance bank performance. Grounded in functionalism and social control theories, the purpose of this qualitative pragmatic inquiry was to explore IT-aided CRM strategies some senior bank leaders use to improve customer retention and enhance bank performance in Zimbabwe. The participants consisted of six senior leaders from different banks in Zimbabwe who successfully utilized IT-driven CRM strategies to retain customers and …
Interventions Human Service Professionals Provide To Prevent Human Trafficking, Danielle James
Interventions Human Service Professionals Provide To Prevent Human Trafficking, Danielle James
Walden Dissertations and Doctoral Studies
Human trafficking is a global crisis that impacts individuals across all cultures and communities. The purpose of this single intrinsic case study was to explore the interventions that human service professional directors use to prevent human trafficking in Missouri. Trauma-informed approach was used as the conceptual framework. Participants included seven human service managers and program directors who have successfully implemented interventions to prevent human trafficking. Data were collected from one-on-one, semi-structured interviews with six participants. The data were analyzed using Yin’s five components of data analysis. Seven key themes emerged: the need for multiagency human service collaboration to prevent human …
Health Care Leaders’ Effective Strategies For Improved Employment Satisfaction And Quality Patient Care, Eddie Obiora Ndife
Health Care Leaders’ Effective Strategies For Improved Employment Satisfaction And Quality Patient Care, Eddie Obiora Ndife
Walden Dissertations and Doctoral Studies
Health care leaders experience challenges due to the absence of effective strategies to reduce employee burnout and achieve quality patient care. The lack of effective strategies by health care leaders can result in higher turnover rates, leading to higher organizational costs. Grounded in transformational leadership theory and the Donabedian quality care model, the purpose of this qualitative pragmatic inquiry was to identify and explore effective strategies that some health care leaders use to balance employee satisfaction to reduce employee turnover and deliver quality patient care. The participants were five health care leaders from five health care organizations in Washington, DC …
Strategies Healthcare Leaders Use To Improve Patient Experience To Enhance Hospital Performance, Cenethea Lofbom
Strategies Healthcare Leaders Use To Improve Patient Experience To Enhance Hospital Performance, Cenethea Lofbom
Walden Dissertations and Doctoral Studies
Healthcare leaders in the United States are confronted with challenges related to patient experience and overall hospital performance. Concerns about poor patient experiences are linked to suboptimal clinical outcomes and diminished business performance within the healthcare environment. Grounded in the appreciative inquiry theory, the purpose of this qualitative pragmatic inquiry was to explore the effective strategies that healthcare leaders in U.S. hospitals providing acute inpatient care used to improve patient experience and enhance hospital performance. The participants were five healthcare leaders from the Midwest, Southeast, Southwest, and Western regions of the United States, each with a record of successfully implementing …
Principal Perceptions Of The Challenges And Successes Experienced With Teacher Turnover, Elizabeth Anne Thomas
Principal Perceptions Of The Challenges And Successes Experienced With Teacher Turnover, Elizabeth Anne Thomas
Walden Dissertations and Doctoral Studies
Despite interventions to decrease teacher turnover, there remains a 16-24% teacher turnover rate at one Southeastern School District (SSD) in the United States. There is a gap in practice related to the successes and challenges of retaining teachers in the local setting. The purpose of this basic qualitative study was to explore the teacher turnover rates in an SSD that are consistently higher than teacher turnover rates in other state schools and the nation. Lee and Mitchell’s unfolding model of voluntary employee turnover guided this study. Research questions addressed principals' perceptions of the successes and challenges related to the high …
Using Pay-For-Performance Payment Methodology Framework For Medicaid Reimbursement Rate In State Government, Motunrayo S. Dindi
Using Pay-For-Performance Payment Methodology Framework For Medicaid Reimbursement Rate In State Government, Motunrayo S. Dindi
Walden Dissertations and Doctoral Studies
Medicaid Home Community Based Services (HCBS) program reimbursement rate policy plays a critical role in the rate determination and influences the type of care services received by program recipients. This qualitative case study evaluated the impact of the reimbursement rate policy on the quality of care received by Medicaid HCBS program beneficiaries. The practice-focused question for this study was from the Office of Rates and Reimbursements management perspective on how the state can implement an effective alternative reimbursement rate policy to achieve value-based care services that would result in better healthcare outcomes. To achieve the desired result, thematic and narrative …
Leadership Strategies For Sustainable Organizational Performance In Small And Medium Healthcare Businesses, Hauwa Abdulmalik Nuru
Leadership Strategies For Sustainable Organizational Performance In Small And Medium Healthcare Businesses, Hauwa Abdulmalik Nuru
Walden Dissertations and Doctoral Studies
Sustainable organizational performance in small and medium healthcare businesses is crucial, given their essential role in delivering accessible healthcare services. However, these businesses often face significant sustainability and overall performance challenges. Grounded in the social exchange theory, the purpose of this qualitative pragmatic inquiry was to explore leadership strategies that contribute to sustainable organizational performance. The participants were five healthcare leaders from Nigeria's small and medium healthcare businesses. Data were collected using semistructured interviews. Through thematic analysis, the following themes emerged: effective reward, financial incentives, recognition, patient-centric care, continuous training, and fostering innovation and adaptability. A significant recommendation is the …
Succession Planning In Small Businesses In Ohio, Sharon E. Williams
Succession Planning In Small Businesses In Ohio, Sharon E. Williams
Walden Dissertations and Doctoral Studies
Although small businesses are vital to job creation within their communities, over half fail within 5 years of opening. Small business owners needing succession plans are likelier to see their businesses fail. Grounded in the succession planning theory, the purpose of this qualitative multiple case study was to explore succession planning strategies small business owners use to sustain their businesses beyond 5 years after owner succession. The participants were four small business owners in Cleveland, Ohio, who successfully sustained their businesses beyond 5 years after owner succession. Data was collected using semistructured interviews and a review of company succession planning …
Strategies Small-To-Medium Sized Family Businesses Leaders Use To Expand Beyond Domestic Markets, Suresh Lakshmikanthan
Strategies Small-To-Medium Sized Family Businesses Leaders Use To Expand Beyond Domestic Markets, Suresh Lakshmikanthan
Walden Dissertations and Doctoral Studies
Most of India's small to mid-sized enterprises (SMEs) are family-owned. These businesses are crucial to the economy and contribute significantly to a nation’s gross domestic product. However, the pharmaceutical and dietary supplement subsector of family-owned SMEs faces challenges in expanding due to limitations in global competencies, skills, and financial resources. Grounded in a composite dynamic capability theory and resource-based view conceptual framework, the purpose of this qualitative multiple case study was to identify and explore successful international expansion strategies used by family-owned SME Indian pharmaceutical and nutraceutical companies. The participants included six SME Indian CEOs and owners in India who …
Leadership Strategies For Reducing Unethical Practices By Organizational Leaders In The United States Foodservice Industry, John Badu Anang
Leadership Strategies For Reducing Unethical Practices By Organizational Leaders In The United States Foodservice Industry, John Badu Anang
Walden Dissertations and Doctoral Studies
Public confidence in organizational leadership is dwindling due to recurring scandals within large corporations. Despite recent ethical failures, many organizations have yet to implement effective strategies to foster ethical leadership and transform their corporate cultures. Lack of ethical leadership is particularly concerning in vital sectors such as the foodservice industry, where unethical leadership can harm consumers and the environment. An exploratory multiple-case study design was used to examine what leadership strategies some organizational leaders in the U.S. foodservice industry could use to reduce unethical practices. Participants were adults with managerial or supervisory roles in the U.S. foodservice industry for at …
Strategies For Implementing Organizational Change In The Construction Industry, Ivette Dejesus
Strategies For Implementing Organizational Change In The Construction Industry, Ivette Dejesus
Walden Dissertations and Doctoral Studies
Construction business leaders are concerned with failed change initiatives as they have the potential to affect profitability. Grounded in five-P theory, the purpose of this qualitative multiple case study was to explore the strategies that some leaders in construction companies use to implement change initiatives successfully. The participants consisted of five business leaders from three construction companies who have successfully implemented change initiatives within their organization. Data were collected using semi-structured interviews and a collection of organizational documents. Through thematic analysis, five themes emerged: (a) goal setting and planning, (b) effective communication, (c) stakeholder involvement, (d) effective resource and cost …
Post-Pandemic Strategic Planning For Urban Behavioral Health Organizations, Clarence Mccray
Post-Pandemic Strategic Planning For Urban Behavioral Health Organizations, Clarence Mccray
Walden Dissertations and Doctoral Studies
The importance of strategic planning and program development must be addressed; organizations with comprehensive strategic plans can use these documents as a road map to the goals the organizations need to grow and meet the community’s needs. This qualitative case study examined the organization’s need to establish a strategic plan to assist in navigating the ever-changing needs of their community and workforce needs. Additionally, the organization sought to implement the six principles of trauma-informed care throughout its services to the community and all its staff members. This study utilized the Baldrige Performance Excellence Framework to assess the organization’s readiness and …
Transformational Leadership, Leader Change Attitude, And Economic Sustainability In Manufacturing Companies Operating In Canada, Catherine Lewis
Transformational Leadership, Leader Change Attitude, And Economic Sustainability In Manufacturing Companies Operating In Canada, Catherine Lewis
Walden Dissertations and Doctoral Studies
Some business leaders in medium-sized manufacturing companies operating in Canada do not understand the relationship between leadership style, leader change attitude, and economic sustainability. Grounded in transformational leadership theory, the purpose of this quantitative correlation study was to examine the relationship between a composite of transformational leadership attributes and the long-term economic sustainability of their respective organization. Additionally, the study sought to test whether leader change attitude was a moderating variable in the relationship between leadership style and economic sustainability. The participants were 160 leaders of medium-sized manufacturing organizations operating in Canada who completed the Multifaceted Leadership Questionnaire, the Leader …