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Students' Perceptions And Experiences Of A Diversity And Inclusion Training Program At A Community College, Norma I. Corral-Chandler
Students' Perceptions And Experiences Of A Diversity And Inclusion Training Program At A Community College, Norma I. Corral-Chandler
Walden Dissertations and Doctoral Studies
A community college developed a diversity and inclusion training program, Maximizing Our Strengths as an Inclusive Community (MOSAIC), to address the lack of diversity training for students and staff. However, the program had not been evaluated. The purpose of this study was to learn about students' perceptions and experiences of the MOSAIC program. Guided by theories of constructivism and components of critical race theory related to critical studies in Whiteness, social identity theory, and best practices for diversity and inclusion training, this study explored how students described the effectiveness of the program. Interview data for this responsive program evaluation using …
Combining Appreciative Inquiry And Emotional Intelligence To Understand And Improve The Professional Development Of K-12 Teachers, Jamie Elizabeth Dewitt
Combining Appreciative Inquiry And Emotional Intelligence To Understand And Improve The Professional Development Of K-12 Teachers, Jamie Elizabeth Dewitt
Walden Dissertations and Doctoral Studies
Creating meaningful and effective professional development (PD) programs for K-12 teachers is an ongoing challenge. The problem is exacerbated when PD models are implemented without fully aligning PD resources and plans with the training needs of teachers and the organization. The guiding question sought to understand the experiences of teachers at an online charter school about the implementation of PD as a means for improving student outcomes. The purpose of the study was to find ways to enhance PD in order to improve student outcomes at the school. The conceptual framework for this study is interwoven through the constructs of …
Transformational Leadership And Job Satisfaction Of Retired Army Noncommissioned Officers In South Korea, Terra Williams
Transformational Leadership And Job Satisfaction Of Retired Army Noncommissioned Officers In South Korea, Terra Williams
Walden Dissertations and Doctoral Studies
Organizations, including the military and their managers, have used transformational leadership for over 30 years to increase job satisfaction. The purpose of this correlation research study was to determine whether a relationship existed between transformational leadership and job satisfaction among retired Army noncommissioned officers who had rejoined the military workforce in South Korea. The research question was grounded in a synthesis of theories concerning transformational leadership and job satisfaction. The Multifactor Leadership Questionnaire (MLQ5X), the Job Descriptive Index (JDI), and Job in General (JIG) scales were used to gather data from 141 participants. Univariate analyses were used to document that …
The Relationship Among Emotional Intelligence And Leadership Styles Of Law Enforcement Executives, Gregory, Jr. Campbell
The Relationship Among Emotional Intelligence And Leadership Styles Of Law Enforcement Executives, Gregory, Jr. Campbell
Walden Dissertations and Doctoral Studies
Policing in the 21st century is becoming more complex and dynamic as law enforcement executives deal with operational, political, and economic challenges. Organizational theory and research indicate positive relationships among emotional intelligence (EI), leadership effectiveness, leadership styles, and employee outcomes. But these relationships have not been investigated in law enforcement organizations. The purpose of this quantitative study was to fill this knowledge gap by exploring the above relationships in a sample of law enforcement executives. Situational leadership theory, full range leadership model, and trait EI theory comprised the theoretical framework for this study. Data were collected from 139 law enforcement …
Relationship Satisfaction Among Married Or Cohabitating Heterosexual And Homosexual Couples In The State Of Hawaii, Adrianna Marie Flavin
Relationship Satisfaction Among Married Or Cohabitating Heterosexual And Homosexual Couples In The State Of Hawaii, Adrianna Marie Flavin
Walden Dissertations and Doctoral Studies
The purpose of this study was to explore relationship satisfaction among adult, cohabitating heterosexual and homosexual dyads. The United States has the highest rate of divorce among all the industrialized nations. Divorce has been linked to declines in mental and physical health, financial and social instability, unhealthy patterns of over-compensation, and higher levels of separation among the offspring of such couples. Hawaii has the fourth lowest rate of divorce in the country, despite also having the one of the highest rates of interethnic marriage worldwide. Researchers of relationship satisfaction and minority issues have yet to explore the correlates of relationship …
Aligning Financial Strategy With Customer Categorization Based On Environmental Scanning, Timothy Osita Anyiwe
Aligning Financial Strategy With Customer Categorization Based On Environmental Scanning, Timothy Osita Anyiwe
Walden Dissertations and Doctoral Studies
Inadequate environmental scanning, poor financial strategy, and misaligned customer focus are responsible for 79% of retail profitability losses. The purpose of the qualitative study using a multiple-case study design was to explore the strategies needed to align financial strategy with customer-oriented processes in the retail industry. The research question involved understanding trends and operational risks influencing the establishment of financial alignment strategies. Porter's five forces model of customer influence, Pearce's environmental and economic factors affecting society values, and Albright's strategic planning of environmental influence served as the theoretical foundations for the study. 30 executives, managers, and team leaders in 2 …
Entropy In Postmerger And Acquisition Integration From An Information Technology Perspective, Gloria S. Williams
Entropy In Postmerger And Acquisition Integration From An Information Technology Perspective, Gloria S. Williams
Walden Dissertations and Doctoral Studies
Mergers and acquisitions have historically experienced failure rates from 50% to more than 80%. Successful integration of information technology (IT) systems can be the difference between postmerger success or failure. The purpose of this phenomenological study was to explore the entropy phenomenon during postmerger IT integration. To that end, a purposive sample of 14 midlevel and first-line managers in a manufacturing environment was interviewed to understand how the negative effects of entropy affect the ultimate success of the IT integration process. Using the theoretical framework of the process school of thought, interview data were iteratively examined by using keywords, phrases, …
Church Leaders' Financial Coping Strategies During A Recession, Cecil Williams
Church Leaders' Financial Coping Strategies During A Recession, Cecil Williams
Walden Dissertations and Doctoral Studies
An economic recession can disproportionately affect the financial stability of churches because their income relies primarily on voluntary contributions. The purpose of this phenomenological study, framed by servant leadership theory, was to explore lived experiences and perceptions related to church leaders' strategies for coping with the economic downturn in 2008. A purposive sample of 20 church leaders from Tennessee was recruited to explore the changes that have been made in church operational strategies in order to cope with the recession. The interview data were iteratively examined by using keywords, phrases, and concepts and were coded into categories, which led to …
Navy Downsizing And Its Effect On Active Enlisted Navy Personnel, Eden Velasco Castro
Navy Downsizing And Its Effect On Active Enlisted Navy Personnel, Eden Velasco Castro
Walden Dissertations and Doctoral Studies
The overall scope of naval missions has remained largely unchanged despite the loss of more than 8,000 naval personnel each year since 2002. The downsized naval workforce experienced an overload in work assignments and an increase of health-related issues resulting in lowered morale, motivation, job satisfaction, and productivity. Maslow's theory of hierarchy of needs links personal satisfaction to work productivity, which is critical for naval personnel to protect national security, provide humanitarian services, and respond to international crises effectively. This phenomenological study included semi-structured interviews with military and civilian leaders at naval bases located in San Diego and El Centro, …
Community Policing By Part-Time Police Leaders, Steven W. Minard
Community Policing By Part-Time Police Leaders, Steven W. Minard
Walden Dissertations and Doctoral Studies
The majority of police departments across the United States are led by part-time police leaders who are expected to provide high quality public safety and policing services. Research results have not been conclusive on best practices for community policing in larger cities, and the community policing model has not been researched for small police organizations staffed by part-time police leaders and police officers. The purpose of this qualitative multiple case study was to explore the community policing experiences of 12 part-time police leaders in a northeastern U.S. state. Ecological theory provided the conceptual framework. The research questions examined the participants' …
A Case Study Of The United States Veterans' Disability Compensation Policy Subsystem, Tanya Rosemary Brinkley
A Case Study Of The United States Veterans' Disability Compensation Policy Subsystem, Tanya Rosemary Brinkley
Walden Dissertations and Doctoral Studies
In public policy literature, there is a lack of research that integrates social construction theory within the advocacy coalition framework, and far less is known about how these theories address policy change and processes related to programs for disabled veterans.The purpose of this study was to conduct a policy analysis to evaluate how well the needs of veterans are met through the U.S. Veterans' Disability Compensation (USVDC) program. In a case study of a city in the southeastern U.S., gaps between formulation and implementation of USVDC policy were examined. The theoretical frameworks used in this study were Hacker's formulation and …
Transformational Leadership Influence On Rapid Organizational Change In Procter And Gamble Global Manufacturing Operation, Timothy M. Williams Sr.
Transformational Leadership Influence On Rapid Organizational Change In Procter And Gamble Global Manufacturing Operation, Timothy M. Williams Sr.
Walden Dissertations and Doctoral Studies
Most companies lack the ability to implement organizational change; over 70% of Organization Change Initiatives (OCIs) fail. This inability has negative economic and survival implications for companies. OCIs must be effective and rapid to match the high pace of change in the business environment. Transformational leadership (TL) has been linked to successful OCIs through its positive influence on employee commitment and reduced resistance to change, yet little research has been done to identify its association with OCI implementation speed. This study tested TL and change theory and their association with change implementation. It sought to determine if a relationship exists …
A Business Case For Return On Investment: Understanding Organizational Change, Rya S. Henderson-Carter
A Business Case For Return On Investment: Understanding Organizational Change, Rya S. Henderson-Carter
Walden Dissertations and Doctoral Studies
Since 2010, 2,000 U. S. leaders spent {dollar}150 billion on return on investment (ROI) training, yet questions still exist on how to measure the benefits of organizational change. The purpose of this embedded single-case study was to explore how business leaders could use ROI to characterize the benefit of intervention strategies for organizational change. Stakeholder theory and Maslow's hierarchy of needs theory formed the conceptual framework for this study. A purposive sample of 20 civilian personnel managers located at a medical facility for veterans in central Texas participated in semistructured interviews. The 5 primary themes that emerged using thematic analysis …
Exploring Increased Productivity Through Employee Engagement, Wayne K. Richards Jr.
Exploring Increased Productivity Through Employee Engagement, Wayne K. Richards Jr.
Walden Dissertations and Doctoral Studies
Disengaged employees cost U.S. companies billions of dollars annually in lowered productivity, a cost which has been compounded by the difficult economic situations in the country. The potential for increasing productivity through increased employee engagement was examined in this study. Using personal engagement theory and the theory of planned behavior, the purpose of this phenomenological study was to explore how the experiences of salaried aerospace employees affected productivity and the financial performance of an organization. Interviews were conducted with a purposive sample of 20 aerospace employees whose responses were codified and analyzed to identify themes. The analysis indicated that (a) …
Teacher Preferences For Professional Development Delivery Models And Delivery Model Influence On Teacher Behavior In The Classroom, Eve R. Sauer
Walden Dissertations and Doctoral Studies
Current trends and research in education indicated that teacher learning is a crucial link to student achievement. There is a void in the research regarding teacher preferences for delivery models in professional development Determining teacher preferences is an important component in professional development planning and the driving inquiry for this research. The purpose of this exploratory case study was to determine teacher preferences in delivery models for professional development and whether delivery models influenced teacher behaviors in the classroom. The primary theory for this study was based on andragogy, and the research was conducted under the conceptual framework of constructivist …
A Phenomenological Study Of Perceptions Of Early Childhood Administrators Related To Transformational Leadership, Educational Paths, And Organizational Climate, Lori Hayes
Walden Dissertations and Doctoral Studies
Early childhood (EC) administrators could be the most important contributors to quality experiences in EC settings; they are also responsible for the caliber of experiences for children and staff. A quality EC program is licensed and accredited with administrators who have professional preparation and work experience and can lead and manage EC programs. There are the few direct educational paths to become an EC administrator. This lack of standardization influences the quality of leadership and organizational climate in EC settings. The purpose of this qualitative study as reflected in the research questions was to explore the experiences of EC administrators …
Union And Nonunion Employment: An Investigative Study Of Factors In The Employment Setting That May Influence The Development Of Burnout, Rachel Elizabeth Costello
Union And Nonunion Employment: An Investigative Study Of Factors In The Employment Setting That May Influence The Development Of Burnout, Rachel Elizabeth Costello
Walden Dissertations and Doctoral Studies
The primary goal of this two-phased, sequential mixed-methods study was to discover whether union affiliation is associated with a lower occurrence of burnout in factory workers by comparing union and nonunion workers. The objective was to determine levels of burnout in union and nonunion employees as well their perception of social support in the workplace. The theoretical synthesis consisted of conservation of resources theory and the theory of reasoned action. The Oldenburg Burnout Inventory (OLBI) and the Quality of Worklife Questionnaire were used to identify the characteristics of the workplace (job demands and job resources) and the level of burnout. …
Foundations Of School Stakeholder's Perceptions Related To School Building Conditions And Learning, James T. White
Foundations Of School Stakeholder's Perceptions Related To School Building Conditions And Learning, James T. White
Walden Dissertations and Doctoral Studies
As school buildings continue to age, school stakeholders are increasingly concerned about the influence school facilities have on the academic achievement of students, especially in urban low income school districts. The purpose of this qualitative multiple case study was to examine school building conditions through the perceptions of 12 stakeholders including teachers, facility managers, administrators, and school board members in 3 school districts. The research question involved understanding how local school stakeholders perceived or acknowledged the relevance and relationship of school building conditions to student learning, social constructivism and aspects of organizational theory severed as the conceptual frameworks for this …
Leadership Styles And Faculty Satisfaction In The State University System Of Florida, Justin Ted Bateh
Leadership Styles And Faculty Satisfaction In The State University System Of Florida, Justin Ted Bateh
Walden Dissertations and Doctoral Studies
Universities must retain satisfied employees to enhance productivity and reduce turnover. Leadership represents one of the fundamental factors in job satisfaction. The purpose of this correlational study was to examine the relationship between perceived academic administrator leadership styles and the satisfaction of faculty members. The independent variables were the transformational, transactional, and passive/avoidant leadership styles of academic administrators as evaluated by faculty members. The dependent variable was job satisfaction of full-time faculty members. The Multifactor Leadership Questionnaire was used to identify the leadership style of an administrator as perceived by faculty members. Spector's Job Satisfaction Survey was used to assess …
Barriers And Supports To Implementation Of Principal Leadership For School Change, Jodi M. Delucia
Barriers And Supports To Implementation Of Principal Leadership For School Change, Jodi M. Delucia
Walden Dissertations and Doctoral Studies
Practices for supporting school change have not been implemented consistently in K-12 schools in the United States. Researchers have not studied the needs of K-12 principals who fail to implement these practices, and barriers or supports to implementation have not been identified. The purpose of this sequential explanatory mixed methodology study was to understand K-12 principals' perceptions of the supports and barriers related to their abilities to implement the practices of challenging the process, inspiring a shared vision, enabling others to act, modeling the way, and encouraging the heart. Seven public school principals and 29 teachers in their schools completed …
Ethical Leadership And Good Governance In Nigerian Local Governments, Bartholomew Okechukwu Okagbue
Ethical Leadership And Good Governance In Nigerian Local Governments, Bartholomew Okechukwu Okagbue
Walden Dissertations and Doctoral Studies
Research literature identifies ethical leadership, a leadership grounded in ethical norms and practice, as a critical vehicle for achieving organizational goals and fostering good governance. However, little research on leadership has focused on the public sector, leaving a gap in the literature. Leadership in governance is a concern in local government in Nigeria; in spite of the 1976 reforms, the country still lacks good governance and corresponding socioeconomic development. The purpose of this qualitative case study was to explore an ethical leadership model, and determine how such a model could inspire and sustain good governance in Nigerian local government administration. …
A Correlational Study Of Telework Frequency, Information Communication Technology, And Job Satisfaction Of Home-Based Teleworkers, Shana P. Webster-Trotman
A Correlational Study Of Telework Frequency, Information Communication Technology, And Job Satisfaction Of Home-Based Teleworkers, Shana P. Webster-Trotman
Walden Dissertations and Doctoral Studies
In 2008, 33.7 million Americans teleworked from home. The Telework Enhancement Act (S. 707) and the Telework Improvements Act (H.R. 1722) of 2009 were designed to increase the number of teleworkers. The research problem addressed was the lack of understanding of factors that influence home-based teleworkers' job satisfaction. Job dissatisfaction has been found to have a significant impact on voluntary turnover. The purpose of the study was to assess the relationship among telework frequency, information communication technology (ICT), and job satisfaction. The research questions were designed to answer whether correlational relationships exist among telework frequency, ICT, and job satisfaction and …
Project Study: An Action Plan For Implementing Response To Intervention, Leah W. Hamilton
Project Study: An Action Plan For Implementing Response To Intervention, Leah W. Hamilton
Walden Dissertations and Doctoral Studies
The Individuals with Disabilities Education Improvement Act of 2004 allows schools to utilize response to intervention (RtI) as early intervention to prevent at-risk students from becoming labeled as learning disabled. Using action research methodology and school change theory, the purpose of this project study was to determine the RtI implementation needs of a rural elementary school (LE). The guiding research question was to identify the components of an RtI framework currently being utilized during the pre-referral process at LE. This study employed a qualitative method triangulation design to analyze data from key stakeholders including questionnaires; individual interviews from six reading …
A Phenomenological Study Of Leader Experiences And Reactions To Transformational Change In A Multicampus System, John E. Cech
A Phenomenological Study Of Leader Experiences And Reactions To Transformational Change In A Multicampus System, John E. Cech
Walden Dissertations and Doctoral Studies
Research on organizational change theory confirms the importance of leaders' ability to establish a sense of urgency, create institutional support for change, develop a vision, communicate the vision, empower others toward action, generate results, and ultimately create change in the organizational culture. Organizational change in nested systems, in which CEOs of individual units report upward through a state, regional, or corporate hierarchy, has not been extensively studied. To address this gap in the literature, this phenomenological study explored perceptions of college leaders who in 2002-2003 participated in the transformation of seven 2-year technical colleges into a community college system. The …
The Relationship Between Leadership Styles And Performance Success In Hospitals, Beverly J. D. Hernandez
The Relationship Between Leadership Styles And Performance Success In Hospitals, Beverly J. D. Hernandez
Walden Dissertations and Doctoral Studies
Upheavals in the health care landscape threaten the sustainability of contemporary hospital organizations. Yet there is limited research regarding the characteristics of leaders within successful hospitals. The problem is the leadership styles needed to effectively run hospital organizations have not been identified and/or established. The purpose of this study was to develop a model of congruent leadership styles linked to the success of hospitals in one metropolitan city. The research questions sought to uncover (a) consistent leadership styles within successful hospitals, and (b) what, if any, relationship exists between leadership styles and measures of success. Examination of the literature uncovered …
Managing Health Care In A Libyan Public Hospital: A Case Study, Alexandria K. Osborne
Managing Health Care In A Libyan Public Hospital: A Case Study, Alexandria K. Osborne
Walden Dissertations and Doctoral Studies
Libyan citizens who can afford private health care are opting out of the public health care system. They have a perception that the quality of public health care has deteriorated. The negative perceptions have resulted in a lack of trust by many of Libyan's citizens in the Libyan public health care system and consequently to unequal access to quality health care. The purpose of this study was to identify the factors that have led to the negative perceptions and mistrust. The conceptual support for the study was based on a construct of trust that defines trust as the state of …
The Effect Of Mental Models On Creating Organizational Alignment Around A Change Vision, William A. Brantley
The Effect Of Mental Models On Creating Organizational Alignment Around A Change Vision, William A. Brantley
Walden Dissertations and Doctoral Studies
The communication of an organizational change vision is a key to the success of organizational transformation. Theorists have prescribed models of how to make change vision communication successful but these models have no empirical data to support them. The purpose of this study was to explore the efficacy of change agents in communicating a change vision that compels employees to accept a perception of reality (mental model) that aligned with the change agents' vision. A case study of the merger of two metropolitan agencies was conducted to examine the relationship between the communication of a change vision and its effect …
Air Force Users' Perceptions Of The Value Of Information Technology-Enabled Enterprise Business Systems, Kathleen Thome-Diorio
Air Force Users' Perceptions Of The Value Of Information Technology-Enabled Enterprise Business Systems, Kathleen Thome-Diorio
Walden Dissertations and Doctoral Studies
Based on the Government Performance and Results Act, the United States Air Force is transforming its business through e-government, the adoption of information technology enabled enterprise business systems. The problem this research addressed was the lack of theory on implementation success of enterprise business systems, especially when users perceive that organizational mission and the value of the systems differ from the enterprise vision and goals. The purpose of the study was to conceptualize the acceptance of enterprise business systems by internal users. The research was based on theories about the influence and interaction of drivers of technology adoption and user …
Exploring Knowledge Loss In The Contact Center: Key Loss Areas, Contributing Factors, And Performance Metric Implications, Elizabeth M. Herman
Exploring Knowledge Loss In The Contact Center: Key Loss Areas, Contributing Factors, And Performance Metric Implications, Elizabeth M. Herman
Walden Dissertations and Doctoral Studies
Knowledge loss, or organizational forgetting, is often overlooked in knowledge management frameworks, yet it costs organizations money, personnel, efficiency, and customer service. The purpose of this mixed model case study was to understand, using a model of forgetting as the conceptual framework, where and why loss occurred and to examine performance implications. An inbound telephone contact center was studied because of prolific changes in that industry regarding knowledge complexity and performance. The researcher interviewed 20 participants, observed 63 calls, and reviewed 3 months of performance data including average handle time, first call resolution percentages, and time spent on after call …
Leadership As Role And Relationship In Social Dynamics: An Exploratory Study Seeking A Leadership Archetype, Brian W. Bridgeforth
Leadership As Role And Relationship In Social Dynamics: An Exploratory Study Seeking A Leadership Archetype, Brian W. Bridgeforth
Walden Dissertations and Doctoral Studies
Previous research on leadership as archetype considered archetype as metaphor and not as it is understood in other literatures as a collectively accepted and defined role within and across cultures. Archetypical theories are posited as useful because they help us understand universal aspects of human behavior; however, empirical research demonstrating archetypical thinking and behavior remains rare. Accordingly, this phenomenological study investigated whether a leadership archetype exists as a shared cognitive template and if so, what characteristics define it. The theoretical framework used to examine the phenomenon of leadership combined leadership theory, philosophy of the mind, Jungian psychology, social constructionist theory, …