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Walden Dissertations and Doctoral Studies

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Strategies Credit Union Leaders Use To Build Customer Retention, Nira N. Cooper Jun 2024

Strategies Credit Union Leaders Use To Build Customer Retention, Nira N. Cooper

Walden Dissertations and Doctoral Studies

Enhancing customer retention is critical for U.S. credit unions to maximize competitiveness. Credit union leaders are concerned with customer retention because the loss of customers can negatively impact profitability and sustainability. Grounded in the expectation-confirmation theory, the purpose of this qualitative multiple case study was to explore the strategies that U.S. credit union leaders use to build customer retention. The participants were six credit union leaders successful in retaining customers. Data were collected using semistructured interviews and a review of organizational documentation. Four themes were identified through thematic analysis: credit union leaders build customer retention through excellent customer service; credit …


Early Childhood Teachers’ Perspectives Of Differentiating Social And Emotional Learning, Anya Kayne Jun 2024

Early Childhood Teachers’ Perspectives Of Differentiating Social And Emotional Learning, Anya Kayne

Walden Dissertations and Doctoral Studies

Teachers face challenges in differentiating social emotional learning (SEL) to meet the diverse needs of their students. The purpose of this basic qualitative study was to explore early childhood teachers’ perspectives of strategies and challenges to differentiating SEL curricula to meet students’ diverse needs using the theory of social constructivism. The research questions focused on teachers’ perspectives of strategies they use and challenges they face when differentiating SEL curriculum. Semistructured interviews were conducted with 11 participants with 3 or more years of teaching experience in kindergarten through third grade in the United States. Interview transcripts were thematically analyzed, resulting in …


Strategies Credit Union Leaders Use To Build Customer Retention, Nira N. Cooper Jun 2024

Strategies Credit Union Leaders Use To Build Customer Retention, Nira N. Cooper

Walden Dissertations and Doctoral Studies

Enhancing customer retention is critical for U.S. credit unions to maximize competitiveness. Credit union leaders are concerned with customer retention because the loss of customers can negatively impact profitability and sustainability. Grounded in the expectation-confirmation theory, the purpose of this qualitative multiple case study was to explore the strategies that U.S. credit union leaders use to build customer retention. The participants were six credit union leaders successful in retaining customers. Data were collected using semistructured interviews and a review of organizational documentation. Four themes were identified through thematic analysis: credit union leaders build customer retention through excellent customer service; credit …


The Influence Of A Caregiver Support Program On Consumer Well-Being, Wallace Thomas Peake Jun 2024

The Influence Of A Caregiver Support Program On Consumer Well-Being, Wallace Thomas Peake

Walden Dissertations and Doctoral Studies

Caregiving has been shown to be a potential burden for the well-being of caregivers. The focus of this study was a caregiver support program whose managers lacked an understanding of the efficacy of the program in enhancing the well-being of the consumers of the program. The purpose of this quantitative study was to develop and administer a consumer satisfaction survey that evaluated the efficacy of caregiver support program services from the consumer perspective. This study was grounded by the positive emotion, engagement, relationships, meaning, and accomplishment model, which informed the development of the survey that was administered to the participants …


The Influence Of A Caregiver Support Program On Consumer Well-Being, Wallace Thomas Peake Jun 2024

The Influence Of A Caregiver Support Program On Consumer Well-Being, Wallace Thomas Peake

Walden Dissertations and Doctoral Studies

Caregiving has been shown to be a potential burden for the well-being of caregivers. The focus of this study was a caregiver support program whose managers lacked an understanding of the efficacy of the program in enhancing the well-being of the consumers of the program. The purpose of this quantitative study was to develop and administer a consumer satisfaction survey that evaluated the efficacy of caregiver support program services from the consumer perspective. This study was grounded by the positive emotion, engagement, relationships, meaning, and accomplishment model, which informed the development of the survey that was administered to the participants …


Foster Parents Assisting Transitioning Foster Care Youth In Maintaining Stable Housing, Cecilann Morrison Jun 2024

Foster Parents Assisting Transitioning Foster Care Youth In Maintaining Stable Housing, Cecilann Morrison

Walden Dissertations and Doctoral Studies

No abstract provided.


Foster Parents Assisting Transitioning Foster Care Youth In Maintaining Stable Housing, Cecilann Morrison Jun 2024

Foster Parents Assisting Transitioning Foster Care Youth In Maintaining Stable Housing, Cecilann Morrison

Walden Dissertations and Doctoral Studies

Foster Parents Assisting Transitioning Foster Care Youth in Maintaining Stable Housing by Cecilann Morrison MA, National University, 2013 BS, Fresno Pacific University, 2011 Dissertation Submitted in Partial Fulfillment of the Requirements for the Degree of Doctor of Philosophy Human and Social Service Walden University June 2024


Quality Improvement: Naloxone Prescribing Practices For Paitent With An Opioid Patient Prescriber Agreement, Moniqueca Helms Jun 2024

Quality Improvement: Naloxone Prescribing Practices For Paitent With An Opioid Patient Prescriber Agreement, Moniqueca Helms

Walden Dissertations and Doctoral Studies

The Substance Abuse Mental Health and Human Services Administration (SAMHSA) has set guidelines for opioid prescribing practices. The core principles of SAMHSA are to prevent overdose abuse and to provide appropriate treatment for those with an opioid abuse disorder. The concern addressed by the Doctor of Nursing Practice project was the gap in physician education regarding a Best Practice Alert (BPA) in the Electronic Medical Record that appears when prescribing an opioid to a patient without cancer. The alert indicates best practice is to prescribe naloxone with the opioid prescription. The naloxone BPA education project was implemented using the exploration, …


Quality Improvement: Naloxone Prescribing Practices For Paitent With An Opioid Patient Prescriber Agreement, Moniqueca Helms Jun 2024

Quality Improvement: Naloxone Prescribing Practices For Paitent With An Opioid Patient Prescriber Agreement, Moniqueca Helms

Walden Dissertations and Doctoral Studies

The Substance Abuse Mental Health and Human Services Administration (SAMHSA) has set guidelines for opioid prescribing practices. The core principles of SAMHSA are to prevent overdose abuse and to provide appropriate treatment for those with an opioid abuse disorder. The concern addressed by the Doctor of Nursing Practice project was the gap in physician education regarding a Best Practice Alert (BPA) in the Electronic Medical Record that appears when prescribing an opioid to a patient without cancer. The alert indicates best practice is to prescribe naloxone with the opioid prescription. The naloxone BPA education project was implemented using the exploration, …


Differences In Art And Music High School Students’ Sat Test Scores From 2006 To 2015, Margaret Ellen Beyer Jun 2024

Differences In Art And Music High School Students’ Sat Test Scores From 2006 To 2015, Margaret Ellen Beyer

Walden Dissertations and Doctoral Studies

Academia and education advocates have reported a concern about the elimination of art and music education classes from high school curriculums in the United States. Studies using mean SAT test scores from 1984 and 1994 versions of the SAT test indicated participants who had art and music education classes had higher verbal and mathematical SAT test scores compared to those who did not. However, since revision of the SAT test in 2005, whether students had significantly increased mean SAT test scores with each added year of art and music education participation, and whether students who participated in art and music …


Differences In Art And Music High School Students’ Sat Test Scores From 2006 To 2015, Margaret Ellen Beyer Jun 2024

Differences In Art And Music High School Students’ Sat Test Scores From 2006 To 2015, Margaret Ellen Beyer

Walden Dissertations and Doctoral Studies

Academia and education advocates have reported a concern about the elimination of art and music education classes from high school curriculums in the United States. Studies using mean SAT test scores from 1984 and 1994 versions of the SAT test indicated participants who had art and music education classes had higher verbal and mathematical SAT test scores compared to those who did not. However, since revision of the SAT test in 2005, whether students had significantly increased mean SAT test scores with each added year of art and music education participation, and whether students who participated in art and music …


Examining Psychosocial Stressors Among African American Women With Postpartum Depression, Audrey Rose Morris Jun 2024

Examining Psychosocial Stressors Among African American Women With Postpartum Depression, Audrey Rose Morris

Walden Dissertations and Doctoral Studies

Psychosocial stressors are among the causative factors of postpartum depression (PPD) in African American women. This study was a qualitative meta-analysis examining the psychosocial stressors that contribute to PPD among African American women. The aim was to identify the psychosocial stressors among African American women with PPD by examining existing literature and identifying common themes. The integrative model (IM) by Fishbein and Yzer assisted in understanding the significance of psychosocial stressors in African American women with PPD. Thematic analysis was used to generate new, more substantive meanings than those taken from individual investigations. Ten research studies were selected and examined …


Examining Psychosocial Stressors Among African American Women With Postpartum Depression, Audrey Rose Morris Jun 2024

Examining Psychosocial Stressors Among African American Women With Postpartum Depression, Audrey Rose Morris

Walden Dissertations and Doctoral Studies

Psychosocial stressors are among the causative factors of postpartum depression (PPD) in African American women. This study was a qualitative meta-analysis examining the psychosocial stressors that contribute to PPD among African American women. The aim was to identify the psychosocial stressors among African American women with PPD by examining existing literature and identifying common themes. The integrative model (IM) by Fishbein and Yzer assisted in understanding the significance of psychosocial stressors in African American women with PPD. Thematic analysis was used to generate new, more substantive meanings than those taken from individual investigations. Ten research studies were selected and examined …


Assessing If Culture Contributes To African American Absence In The Accounting, Angelette Jones Mercier Jun 2024

Assessing If Culture Contributes To African American Absence In The Accounting, Angelette Jones Mercier

Walden Dissertations and Doctoral Studies

African-Americans currently represent less than 3% of all US accountants. Grounded in Social Cognitive Career Theory the purpose of this study is to explore if African American culture leads to the accounting career being a less attractive business career option. In analyzing various research studies, one researcher suggested employing various tactics, including mentorship and recruitment in lower income areas to counteract this unevenness. Debates on whether the lack of exposure to accounting as a career option or the overall reputation of accounting in light of highly publicized scandals may have exacerbated the problem. The research question addressed if cultural mores …


Teacher Experiences With Technology Use After The Pandemic, Amanda Brady Jun 2024

Teacher Experiences With Technology Use After The Pandemic, Amanda Brady

Walden Dissertations and Doctoral Studies

COVID-19 caused a worldwide education crisis. Schools were forced to close, teachers and parents had little time to prepare, and students were required to learn from home. The purpose of this study was to explore teachers’ perceptions of usefulness and ease of use in adopting technology in response to the COVID-19 pandemic and what support or resources teachers need to be successful when using the technology in their classrooms post-pandemic. The theoretical framework for this project research consists of the technology acceptance model (TAM) to examine teachers’ experiences regarding their use of technology in their classroom post the COVID-19 pandemic. …


Assessing If Culture Contributes To African American Absence In The Accounting, Angelette Jones Mercier Jun 2024

Assessing If Culture Contributes To African American Absence In The Accounting, Angelette Jones Mercier

Walden Dissertations and Doctoral Studies

African-Americans currently represent less than 3% of all US accountants. Grounded in Social Cognitive Career Theory the purpose of this study is to explore if African American culture leads to the accounting career being a less attractive business career option. In analyzing various research studies, one researcher suggested employing various tactics, including mentorship and recruitment in lower income areas to counteract this unevenness. Debates on whether the lack of exposure to accounting as a career option or the overall reputation of accounting in light of highly publicized scandals may have exacerbated the problem. The research question addressed if cultural mores …


Teacher Experiences With Technology Use After The Pandemic, Amanda Brady Jun 2024

Teacher Experiences With Technology Use After The Pandemic, Amanda Brady

Walden Dissertations and Doctoral Studies

COVID-19 caused a worldwide education crisis. Schools were forced to close, teachers and parents had little time to prepare, and students were required to learn from home. The purpose of this study was to explore teachers’ perceptions of usefulness and ease of use in adopting technology in response to the COVID-19 pandemic and what support or resources teachers need to be successful when using the technology in their classrooms post-pandemic. The theoretical framework for this project research consists of the technology acceptance model (TAM) to examine teachers’ experiences regarding their use of technology in their classroom post the COVID-19 pandemic. …


Relationship Between Health Education Systems Incorporated Admission Assessment Scores And Student Completion Of A Baccalaureate Nursing Program, Colleen Peace Jun 2024

Relationship Between Health Education Systems Incorporated Admission Assessment Scores And Student Completion Of A Baccalaureate Nursing Program, Colleen Peace

Walden Dissertations and Doctoral Studies

Math, reading, and vocabulary comprehension are important skills needed to ensure nursing students have a solid foundation on which to develop critical thinking skills to complete a nursing program. One of the common preadmission standardized tests is the Health Education Systems Incorporated Admission Assessment (HESI A2), but little research had been conducted to determine whether there is a correlation between the score on the HESI A2 and readiness to master nursing courses at the bachelor of science in nursing (BSN) level and completion of the BSN program. The purposes of this quantitative retrospective study, guided by Jeffreys’s nursing undergraduate retention …


Relationship Between Health Education Systems Incorporated Admission Assessment Scores And Student Completion Of A Baccalaureate Nursing Program, Colleen Peace Jun 2024

Relationship Between Health Education Systems Incorporated Admission Assessment Scores And Student Completion Of A Baccalaureate Nursing Program, Colleen Peace

Walden Dissertations and Doctoral Studies

Math, reading, and vocabulary comprehension are important skills needed to ensure nursing students have a solid foundation on which to develop critical thinking skills to complete a nursing program. One of the common preadmission standardized tests is the Health Education Systems Incorporated Admission Assessment (HESI A2), but little research had been conducted to determine whether there is a correlation between the score on the HESI A2 and readiness to master nursing courses at the bachelor of science in nursing (BSN) level and completion of the BSN program. The purposes of this quantitative retrospective study, guided by Jeffreys’s nursing undergraduate retention …


Managing Patient Complaints In Primary Health Care Practices, Launia Orelus Jun 2024

Managing Patient Complaints In Primary Health Care Practices, Launia Orelus

Walden Dissertations and Doctoral Studies

Within the primary health care setting, addressing patient concerns and complaints effectively is vital to improving patient satisfaction and quality of care. This integrative review provided information on management processes within primary health care settings, demonstrating best practices within the industry for addressing patient complaints. The review included the Donabedian model to provide perspectives on how primary health care leaders handle patient complaints to enhance the quality of care. The review examined the characteristics and effective resolutions of patient complaints and explored how such complaints can be used to enhance the quality of primary health care practices. The integrative review …


Managing Patient Complaints In Primary Health Care Practices, Launia Orelus Jun 2024

Managing Patient Complaints In Primary Health Care Practices, Launia Orelus

Walden Dissertations and Doctoral Studies

Within the primary health care setting, addressing patient concerns and complaints effectively is vital to improving patient satisfaction and quality of care. This integrative review provided information on management processes within primary health care settings, demonstrating best practices within the industry for addressing patient complaints. The review included the Donabedian model to provide perspectives on how primary health care leaders handle patient complaints to enhance the quality of care. The review examined the characteristics and effective resolutions of patient complaints and explored how such complaints can be used to enhance the quality of primary health care practices. The integrative review …


Effect Of Heggerty Phonemic Awareness Program On Fourth Graders’ Foundational Reading Skills, Kathleen Michelle Fox Jun 2024

Effect Of Heggerty Phonemic Awareness Program On Fourth Graders’ Foundational Reading Skills, Kathleen Michelle Fox

Walden Dissertations and Doctoral Studies

The problem is that fourth-grade students in the United States are not meeting reading proficiency benchmarks. Phonemic awareness is a strong predictor of reading success; however, few studies have investigated its effectiveness for intermediate elementary students who are at risk or struggling readers. The purpose of this quantitative quasi-experimental causal-comparative study was to find whether fourth-grade students who are identified as at-risk or struggling readers will show improvement in phonemic awareness and word recognition skills when taught with the Heggerty Phonemic Awareness Program as a supplement to regular reading instruction as compared to students who received traditional core reading instruction. …


Human And Social Services Professionals’ Perception Of Service Delivery For African Immigrants, Krystal N. Jossell Jun 2024

Human And Social Services Professionals’ Perception Of Service Delivery For African Immigrants, Krystal N. Jossell

Walden Dissertations and Doctoral Studies

African immigrants face various barriers when accessing and utilizing health care and social support services. The challenges associated with migration and the intersectionality of being a Black immigrant can significantly exacerbate African immigrants’ physical, mental, and social well-being. The purpose of this generic, qualitative inquiry was to explore the perceptions and experiences of human and social service providers regarding the barriers and challenges of African immigrants when accessing and using health and social services, the role of cultural competency in the quality-of-service delivery, and how both affect overall service delivery. Data were collected through semi-structured interviews with seven human and …


Teachers’ Perspectives Of Using Assistive Technology When Writing Individual Education Plans With Parents, Garland Keith Voss Jun 2024

Teachers’ Perspectives Of Using Assistive Technology When Writing Individual Education Plans With Parents, Garland Keith Voss

Walden Dissertations and Doctoral Studies

Teachers of children with disabilities are not providing consistent opportunities for assistive technology (AT) services, even when mandated to do so. This phenomenon contributes to children with disabilities not receiving services that help their educational growth and development. The purpose of this study was to explore perspectives of K-2 teachers of children with disabilities in a rural Western school district about using AT when writing individualized education plans (IEPs) with parents. The conceptual frameworks for this study were Piaget’s constructivism theory and Bandura’s social cognitive theory. Eleven K-2 teachers of children with disabilities participated in semistructured recorded interviews. Data were …


The Experiences Of Seeking Help For Intimate Partner Violence In Latin Lesbian Relationships, Patricia Cepero Jun 2024

The Experiences Of Seeking Help For Intimate Partner Violence In Latin Lesbian Relationships, Patricia Cepero

Walden Dissertations and Doctoral Studies

Intimate partner violence (IPV) is a social and public health problem that affects millions of people each year regardless of race, ethnicity, culture, and sexual orientation. Although heterosexual IPV has been a topic of academic research, researchers have turned their attention to same-sex IPV. Lesbian, gay, bisexual, transgender, and queer individuals experience rates of IPV equal to or higher than rates reported by heterosexual individuals and have challenges seeking support. A qualitative case study approach was used to fill the identified gap in the literature about how Latina lesbians experience seeking support for IPV. The minority stress model provided a …


The Experiences Of Seeking Help For Intimate Partner Violence In Latin Lesbian Relationships, Patricia Cepero Jun 2024

The Experiences Of Seeking Help For Intimate Partner Violence In Latin Lesbian Relationships, Patricia Cepero

Walden Dissertations and Doctoral Studies

Intimate partner violence (IPV) is a social and public health problem that affects millions of people each year regardless of race, ethnicity, culture, and sexual orientation. Although heterosexual IPV has been a topic of academic research, researchers have turned their attention to same-sex IPV. Lesbian, gay, bisexual, transgender, and queer individuals experience rates of IPV equal to or higher than rates reported by heterosexual individuals and have challenges seeking support. A qualitative case study approach was used to fill the identified gap in the literature about how Latina lesbians experience seeking support for IPV. The minority stress model provided a …


Nursing Staff Shortages In Veterans Health Administration Hospitals, Bobbie Jo Campbell Jun 2024

Nursing Staff Shortages In Veterans Health Administration Hospitals, Bobbie Jo Campbell

Walden Dissertations and Doctoral Studies

Appropriate nurse staffing levels are necessary to maintain the safety of the nurses, the patients, and the organization. The Veterans Health Administration continues to have severe occupational shortages year after year and needs to identify better recruitment and retention strategies to improve the deficits. This integrative review aims to provide strategies to address nursing staff shortages in the Veterans Health Administration hospitals. For this integrative review, empirical and non-empirical sources were utilized to identify best practices for improved recruitment and retention strategies and to better understand this healthcare issue. Maslow’s hierarchy of needs was the framework for this review. The …


Best Practices To Reduce Nurse Fatigue In Hospital Intensive And Critical Care Units, Decrease Nurse Turnover, And Improve Quality Care, Alejandra Quinones-Otal Jun 2024

Best Practices To Reduce Nurse Fatigue In Hospital Intensive And Critical Care Units, Decrease Nurse Turnover, And Improve Quality Care, Alejandra Quinones-Otal

Walden Dissertations and Doctoral Studies

Nursing is an occupation with extensive duties affecting patient safety and extensive patient practices. The purpose of this integrative review was to search the existing body of knowledge related to intensive care or critical care nurses to assess work hours and other contributors to nurse fatigue and how this relates to quality patient outcomes. The review question explored the best practices to reduce nurse fatigue in intensive care or critical care related to long shifts and other factors and the relationship to patient outcomes. Methods involved thoroughly analyzing current empirical and nonempirical literature to determine themes for answering the review …


Teachers’ Perspectives Of Using Assistive Technology When Writing Individual Education Plans With Parents, Garland Keith Voss Jun 2024

Teachers’ Perspectives Of Using Assistive Technology When Writing Individual Education Plans With Parents, Garland Keith Voss

Walden Dissertations and Doctoral Studies

Teachers of children with disabilities are not providing consistent opportunities for assistive technology (AT) services, even when mandated to do so. This phenomenon contributes to children with disabilities not receiving services that help their educational growth and development. The purpose of this study was to explore perspectives of K-2 teachers of children with disabilities in a rural Western school district about using AT when writing individualized education plans (IEPs) with parents. The conceptual frameworks for this study were Piaget’s constructivism theory and Bandura’s social cognitive theory. Eleven K-2 teachers of children with disabilities participated in semistructured recorded interviews. Data were …


Effect Of Heggerty Phonemic Awareness Program On Fourth Graders’ Foundational Reading Skills, Kathleen Michelle Fox Jun 2024

Effect Of Heggerty Phonemic Awareness Program On Fourth Graders’ Foundational Reading Skills, Kathleen Michelle Fox

Walden Dissertations and Doctoral Studies

The problem is that fourth-grade students in the United States are not meeting reading proficiency benchmarks. Phonemic awareness is a strong predictor of reading success; however, few studies have investigated its effectiveness for intermediate elementary students who are at risk or struggling readers. The purpose of this quantitative quasi-experimental causal-comparative study was to find whether fourth-grade students who are identified as at-risk or struggling readers will show improvement in phonemic awareness and word recognition skills when taught with the Heggerty Phonemic Awareness Program as a supplement to regular reading instruction as compared to students who received traditional core reading instruction. …