Digital Commons Network^™

The Kairos Model: Best Leadership Practices For Small-To-Medium Sized Management Consulting Firms, Edward Eng

Theses and Dissertations

Breakthrough technologies and ever-increasing customer demands are paving the way for new entrants to disrupt the traditional management industry. With their capacious resources, industry incumbents have mitigated these emergent forces by integrating digital capabilities into their arsenal of services. Without the capacity of market leaders, small and medium-sized business consultants are struggling to compete effectively. To fill this research gap, this study strove to develop a practical framework to help small- to medium-sized business consultants act more purposefully amidst growing competitive pressures.

The researcher chose a qualitative grounded theory design to collect data through face-to- face, semi-structured interview questions. Insights …

Career Trajectory And Leadership: The Role Of Personal Adversity, Kristina E. Kovacs

Theses and Dissertations

Adversity is part of life and certainly contributes to human development. This study seeks to explore the impact of personal adversity on career trajectory and leadership. A qualitative study based on 12 interviews with a narrative approach is presented. Key themes were identified among high-level executives around career evolution, perception of leadership, and how those experiences impacted their way of leading. The study concludes with a brief discussion of limitations and the findings that raise questions for additional research and provide some support for leadership and career development, counseling, and training.

Managing The Affective Responses Of Employees During Organizational Change In Higher Education, Brad Kennington

Theses and Dissertations

Higher education is facing a period of continual change driven by numerous external and internal forces. Consequently, higher education leaders are faced with the frequent and daunting task of planning and managing organizational change in higher education institutions, which are both complex and dynamic in nature. Adding difficulty to this task is the fact that employees often react to change with emotional responses that are both challenging to understand and complicated and to manage. Managing affective dimensions of change can be overwhelming to leaders, which can lead to failed organizational change efforts. This study explored and answered (a) how a …

The Impact Of Manager Appreciative Communication On Employee Psychological Well-Being Being, Matthew Bowman

Theses and Dissertations

Communication and leadership are both important components of a successful organization and can play a role in an employee's psychological well-being. This study looks at managers communication and the real-life impact on an employee's experience at work and how it affects their happiness. This study uses a mixed methodology to build a foundation of data, each from the managers and employees' point of view to build context and generate a direction a manager can take when communicating with their staff. The manager and employee reactions showed a correlation between a manager's ability to communicate their appreciation to their employee. A …

Team Building Challenges And Opportunities After A Public Agency Merger, Andrea A. Severson

Theses and Dissertations

This study used a mixed-method design to gather data about team building after a public agency merger. This study found that teamwork, role clarity, and clear decision processes were the most important factors impacting goal accomplishment post-merger. Prioritizing team building before, during, and after a public agency merger can address some of the most common challenges presented by a merger or acquisition.

Books Or Food? Food Insecurity And The Rise Of Campus Food Pantries, Sonya Sharififard

Theses and Dissertations

This dissertation is a quantitative study of campus food pantries located in public four-year colleges and universities in the United States. The research aims to explain relationships among campus food pantries and surrounding neighborhood characteristics affecting local food environments. There are two parts to the study: (a) the quantitative analysis through responses from a participant questionnaire; and (b) a case study analysis to accompany the quantitative analysis. The researcher identified three metropolitan counties within U.S. census tracts, to determine the relationship between neighborhood demographics, the local food environment, and the impact on campus communities. The researcher explored food accessibility within …

An Evaluation Of A Transorganizational Development Process Promoting Positive Social Change, Erin Hall

Theses and Dissertations

Humanity's largest and most complex social problems are not going to be adequately addressed by one organization working alone. This study addressed two research questions: (1) what ingredients enable successful transorganization collaboration seeking positive social change? and (2) what roles does trust play? Using a case study methodology, participants and observers were interviewed. The data was analyzed using Ainsworth and Feyerhem's diagnostic model of transorganzational systems and Vangen and Huxham's trust-building and trust-sustaining theory. The findings emphasize the interdependence of transorganizational system (TS) design components and, in particular, of trust with each of the components.

What Goes Into Successful Diversity And Inclusion Initiatives In Entertainment? Lessons From Advocates Of Creative Talent, Lindsey Sands

Theses and Dissertations

Entertainment offers a powerful medium in reducing bias and prejudice. Therefore, its critical role in shaping bias through on-screen representation needs to be explored through people who work directly with writers, directors, and actors. This qualitative study aimed to determine the impact of diversity and inclusion approaches by interviewing 14 advocates of creative talent in the entertainment industry. The study explored the types of Diversity & Inclusion (D&I) initiatives prevalent in entertainment, the correlation between bias and prejudice reduction, and the perceived impact of these initiatives in improving environments. The study found that six themes emerged: access to relationships, highlighting …

Love As An Organizational Norm: An Exploration At A Values-Centered Organization, Vangie Marie Bogaty-Rodríguez

Theses and Dissertations

This study investigated to what extent, if any, developing a norm of love might be accepted, incorporated, sustained, and beneficial to an organization. Participants included 18 directors, manager, and supervisors of a 24-year-old telecommunications company located in Puerto Rico. Data were collected through individual interviews where interviewees shared their perspectives on the possibility of adopting the norm of love, their acceptance of it, and how they would implement it. Findings indicated that a majority (83.33%) of the participants acknowledged that love is part of the human essence and whole selves, and that such a norm would be beneficial to employees …

Advancing Leadership Consciousness: Integrity From The Inside Out, Jessica Plancich Shinners

Theses and Dissertations

A poll conducted by the World Economic Forum (2015) found that 86% of respondents perceive that we are facing a global leadership crisis. At the time of this study, the COVID-19 pandemic has impacted the global ecology in dramatic and widespread ways. In light of this uncertain political, economic, sociological, and ecological climate, humanity is in need of consistent and reliable ways of developing exemplary leaders. As society enters into massive technological advancement, leaders and collaborators are at risk of obsolescence if we do not find innovative ways to harness innate human capacities to advance consciousness and co-evolve with technology. …

Science And Spirituality As Applied To Od: The Unique Christian Science Perspective: A Qualitative Research Study, Charlotte Booth

Theses and Dissertations

This qualitative study researched Christian Science principles, a blended approach of science and spirituality, and their relevance and contribution to the field of Organization Development. Data was gathered as to whether or not Christian Science principles should be considered a resource for handling business challenges. The 14 individuals who participated in this study were asked 15 questions that correlated to the primary three research questions. Participant's answers were collected and coded in order to analyze and determine reoccurring and prominent points in the data. The study found that some current OD methods and tools are similar in context to Christian …

Assessing The Impacts Of Work-Related Applications Of Improvisation Training On Psychological Safety In Teams, Marne Maykowskyj Nordean

Theses and Dissertations

This paper discusses improvisational training (IMPT) and psychological safety and seeks to find if the former impacts the latter. For this study, improvisation has four main tenets: ensemble / co-creating, 'yes, and' / accept and heighten, authenticity / celebrating failure, and listening and communication skills. Psychological safety is defined as the shared belief held by members of a team that the team is safe for interpersonal risk-taking and a sense of confidence that the team will not embarrass, reject or punish someone for speaking up. This confidence stems from mutual respect and trust among team members. It is described as …

Faculty Perspectives: Understanding And Responding To Stress Management Needs In The Occupational Therapy Doctorate, Alyson Rae Wilhelmi Downs

Theses and Dissertations

Occupational therapy programs are currently pursuing the transition to an entry-level occupational therapy doctorate (OTD). Due to the novel change with this population, minimal research exists on how faculty are understanding and constructing a process to manage stress, promote wellbeing, and foster self-efficacy for themselves and the benefit of students during this time of transition. The concepts of habituation and social cognitive theory frame inquiry and understanding of the research problem for the development of a constructivist grounded theory study. A total of nine faculty and staff members at a Midwest OT program in the midst of programmatic change to …

The Relationships Among External Environments, Organizational Structures, And Performance In Pursuit Of The Clinical And Academic Missions At Academic Health Centers, Eric J. Strucko

Theses and Dissertations

Clinical and academic missions place Academic Health Centers (AHCs) at the center of the American health care system, and the future viability of these institutions requires successful performance in competitive environments. AHCs are organizations involving hospitals, physician group practices, and medical schools, and treat patients with complex conditions, conduct bio-medical and health science research, and educate future physicians and health professionals. AHCs account for 20% or $540 billion of national health care expenditures, conduct over 80% of all heart, liver, and lung transplants, utilize over $27 billion in annual sponsored research funding, and graduate approximately 17,300 medical doctors annually. Financial …

Knowledge And Skill Predictors Of Voice Behavior: Voice As An Upward Influence, Zitong Sheng

Theses and Dissertations

Abstract

In recent years, there has been a growing body of research focused on improving our understanding of employee voice behavior. Yet this literature focuses mainly on factors that influence employees’ decisions regarding whether to speak up (i.e., quantity of voice behavior), rather than factors that influence whether voice behavior turns out to be effective. As a result, job attitudes and personality characteristics have been identified as the major personal factors predicting voice behavior. The current study contributes to the voice literature by viewing voice from an upward influence angle, examining the influences of the quality of content and …

Status Of Women’S Leadership In The Instructional Technology Field, 2014-2018, Kerrian A. Gordon

Theses and Dissertations

The purpose of this study was to assess the leadership status of women in the instructional technology field during the period 2014-2018. Five areas of leadership were examined (a) faculty rank in instructional technology programs, (b) positions on editorial boards of leading instructional technology journals, (c) publications in leading instructional technology journals, (d) presentations at leading conferences in the instructional technology field, and (e) leadership of four leading professional organizations in the field.

The study utilized a quantitative content analysis research method. A code sheet was developed for the five areas of leadership. Research Question 1: What was the leadership …

Women In Law Enforcement: The Impacts And Obstacles They Face In A Hispanic- And Male-Dominated Culture, Lisa M. Seiser

Theses and Dissertations

Despite a lack of female law enforcement representation in police departments across the country and especially in the Border Patrol, there have been minimal studies performed that focus on the obstacles women face in these professions. The purpose of this study was to attempt to understand the lived experiences of female law enforcement officers/border patrol agents in this male-dominated profession, but also adding the aspect of them working in a Hispanic-dominated culture.

The findings revealed these women in law enforcement working in a Hispanic area face many of the same obstacles as women in other parts of the country - …

Administrator Perceptions On Service Strengths And Challenges Regarding The Implementation Of Section 504 Services For Public Education Students In South Texas, Dora Diana Rodriguez

Theses and Dissertations

As part of their contemporary role as the campus instructional leader, administrators are currently managing special education matters previously managed by the school system’s directors of special education [(Boscardin, 2005; Patterson, Marshall, & Bowling, 2000) cited by Lynch, 2012]. School administrators must not only understand the legal requirements of Section 504, but they must understand how Section 504 services will influence their programs, decisions, facilities, and budgets (Trevino, 2001, p. 87). At a time of economic constriction and change, complying with the unfunded mandate of Section 504 and the Americans with Disabilities Act Amendment Act presents a challenge to K-12 …

Reducing Suspension Rates In Camden, New Jersey, Christina Fleming

Theses and Dissertations

Researchers have found that being suspended is a strong indicator that a student will eventually drop out. Students who drop out are much more likely to end up in prison, becoming part of the "school to prison pipeline." This study will look to answer the question "Are Charter schools addressing the School to Prison Pipeline?" Camden, NJ, a city riddled with poverty, high crime rates, and high rates of incarceration is now a city with an all but dismantled public school system. Can Charter schools be the answer?

Researchers have gathered enough evidence to support various solutions including but are …

Menaxhmenti Dhe Lidershipi Me Vështrim Të Veçantë Në Ndërmarrjet E Mesme Dhe Të Vogla Në Kosovë, Ardian Abdurrahmani

Theses and Dissertations

Roli i menaxhmentit ndërmarrës në lidership më vështrim të veçantë në ndërmarrjet e vogla dhe të mesme në Kosovë, është një temë mjaftë e gjerë për nga kuptimi. Ne ketë temë kemi mare shembuj të ndryshëm nga shtetet më zhvillim të madh ekonomik, duke ju referuar literaturës në gjuhen angleze dhe nga interneti.

Jemi fokusuar në fushën e menaxhmentit ndërmarrës dhe lidershipit (udhëheqjes) ne veçanti, se si menaxhohen ndërmarrjet e mesme dhe të vogla, cili është stili i tyre drejt udhëheqjes së suksesshme duke ju bere balle ndryshimeve të ekonomisë së tregut.

Në veçanti jemi fokusuar mbi qasjen e menaxhimit …

Effectiveness Of Exceeding Expectations And Demonstration Of Concerns For Repairing Trust In Collaborative Relationships, Kyi Phyu Nyein

Theses and Dissertations

Interpersonal trust in collaborative relationships has been found to lead to positive outcomes, such as satisfaction, perceived leadership effectiveness, teamwork, and successful organizational change (Fulmer & Gelfand, 2012). However, trust can decline naturally or can be broken due to unmet expectations as trust involves expectations of positive intentions from another individual or positive outcomes from the relationship (Bhattacharya, Devinney, & Pillutla, 1998). In order to continue and achieve successful collaboration, trust must be repaired using different trust repair strategies such as providing apology or denying the responsibility. The current research examines exceeding expectations and demonstration of concerns as two understudied …

The Interplay Between Change And Project Management For Business Results, Taiwo O.O. Abraham

Theses and Dissertations

The present study investigates the potential interplay between change management and project management. The research aims to determine the causal effect between the two concepts. Data is collected from a focus group comprised of various managers. The study concludes that managers readily apply the concepts of both change management and PM when making decisions. Also, there is significant appreciation of the value of both PM and change management in the contemporary business environment. Future studies need to investigate the relevance of the change management models on PM strategies.

White Faculty Perceptions Of Diversity And Diversity Work, Ariane Hutchins-Newman

Theses and Dissertations

Higher education has become increasingly diverse over the past 100 years. Women and people of color have integrated and, in many cases, assimilated into the academy. However, not all groups have gained access equally. While certain groups, such as women, have experienced measurable growth, African Americans have lagged in their presence within the academy. Representation of Black scholars in the faculty has been constant over a nearly 20-year period. Black faculty comprised 5% of the faculty in 1998 and 6% of the faculty in 2015. Colleges and universities dedicate significant resources to diversity and inclusion. However, there continues to be …

Culture Matters: Professional Development And The Implementation Of Culturally Responsive Pedagogy, Leslie M. Septor

Theses and Dissertations

The purpose of this qualitative, ethnographic case study was to explore how teachers and teacher support personnel internalize and implement the tenets and strategies associated with professional development on culturally responsive pedagogy to gain a better understanding of the role professional development has in educational decision making. Data were collected data from a group of teachers and support staff who attended cultural competency training and who received subsequent mentoring. The study found, overall, that professional development is important to educators and was effective in shaping their understandings of cultural competency and how students learn in environments that are reflective of …

An Empirical Study About The Impact Of Internet In Smes, Albert Aliu

Theses and Dissertations

The aim of this research was to find out the current trends of usage of new technologies, with a special focus on the impact of the Internet based on chosen variables. The target group of the current research were small to medium size enterprises – SMEs, which are considered as the most-influential entities within a country. This is due to their influence on economy and employment opportunities they offer in every country. The results of this research show a better image about the current technological trends in Kosovo and no other research with identic approach was found out by the …

An Empirical Study About The Impact Of Internet In Smes, Albert Aliu

Theses and Dissertations

The aim of this research was to find out the current trends of usage of new technologies, with a special focus on the impact of the Internet based on chosen variables. The target group of the current research were small to medium size enterprises – SMEs, which are considered as the most-influential entities within a country. This is due to their influence on economy and employment opportunities they offer in every country. The results of this research show a better image about the current technological trends in Kosovo and no other research with identic approach was found out by the …

Supervision Behaviors Of Board-Certified Behavior Analysts With Precertification Candidates, Zahra Hajiaghamohseni

Theses and Dissertations

With the rapid increase in the rate of board-certified behavior analysts (BCBAs), there has been a need to evaluate the state of precertification supervision practices. There is no comprehensive information available on the supervision practices of BCBA/BCBAs used with precertification candidate supervisors. Current recommended supervision practices are derived from the Professional and Ethical Compliance Code (PECC) 5.0 Behavior Analyst as a Supervisor. Leaders in the field have attempted to further define individual behaviors that support compliance with 5.0 Behavior Analyst as a Supervisor (LeBlanc, Heinicke, & Baker, 2012; LeBlanc & Luiselli, 2016; Sellers, Alai-Rosales, & MacDonald, 2016, 2016; …

Reappraising International Business In A Digital Arena: Barriers, Strategies, And Context For Internationalization Of Digital Innovations, Noman Ahmed Shaheer

Theses and Dissertations

This dissertation builds on the eclectic paradigm to explore internationalization strategies in the burgeoning digital economy through a rigorous empirical analysis of a unique big data archive tracking international penetrations of more than 1.5 million mobile apps across 58 countries. While traditional firms internationalize by internalizing physical assets to reap location advantages from foreign markets, many digital businesses internationalize by orchestrating networks of information flows across borders. Such digital internationalization may not be constrained by cross-national distance or lack of resources as digital businesses leverage globally disperse knowledge and innovation networks to develop scale free digital innovations and seamlessly transmit …

A Cost-Benefit Analysis Of Pilot Training Next, Talon M. Pope

Theses and Dissertations

The United States Air Force (USAF) is currently facing a 2,400-pilot shortage in an increasingly constrained budgetary environment. Without pilots to engage the enemy, deliver weapons, and provide logistics support for operations, the USAF could lose the ability to fly, fight, and win global engagements and defend the homeland. This study focused on Undergraduate Pilot Training (UPT) as a means of producing the USAF’s pilots to offset the current shortage. Specifically, this study compared UPT to the recently initiated Pilot Training-Next (PTN) program through a cost-benefit analysis. Like any new technology integration, PTN’s virtual reality training will require further study …

An Analysis Of Profit Margin In Relation To The Better Buying Power Initiative, Jerry (Trey) L. Baker Iii

Theses and Dissertations

Recent Better Buying Power (BBP) initiatives have sought to better contractually align contractor profit with performance. Profit should incentivize efficiency in cost and schedule and only be awarded when earned. The current research seeks evidence that BBP has been effective in improving performance. The first part of the research examines the trends of profit margin and cost growth both before and after the implementation of the first BBP initiative. BBP recommended the use of incentive type contracts over award fee contracts, where appropriate. This research found an increased use of incentive type contracts and a reduced use of award fee …