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Corporate Trade War Uncertainty And Patent Bubble, Xu Yang, Nan Hu, Peng Liang Aug 2023

Corporate Trade War Uncertainty And Patent Bubble, Xu Yang, Nan Hu, Peng Liang

Research Collection School Of Computing and Information Systems

This paper draws upon resource dependence theory and investigates how trade policy uncertainty affects firm strategic innovation management in China. Adopting a machine learning approach called Word2Vec from computational linguistics, we construct and validate a measure of firm-level managers’ perceived trade war uncertainty (TWU). We find that TWU has a positive effect on the number of total patent applications, but this positive effect is totally driven by low-quality patents instead of high-quality patents. Moreover, we document that firms have stronger incentives for such strategic innovation behavior when the underlying firms are more financially constrained, and/or when the management is more …

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Numgpt: Improving Numeracy Ability Of Generative Pre-Trained Models, Zhihua Jin, Xin Jiang, Xiangbo Wang, Qun Liu, Yong Wang, Xiaozhe Ren, Huamin Qu Aug 2023

Numgpt: Improving Numeracy Ability Of Generative Pre-Trained Models, Zhihua Jin, Xin Jiang, Xiangbo Wang, Qun Liu, Yong Wang, Xiaozhe Ren, Huamin Qu

Research Collection School Of Computing and Information Systems

Existing generative pre-trained language models (e.g., GPT) focus on modeling the language structure and semantics of general texts. However, those models do not consider the numerical properties of numbers and cannot perform robustly on numerical reasoning tasks (e.g., math word problems and measurement estimation). In this paper, we propose NumGPT, a generative pre-trained model that explicitly models the numerical properties of numbers in texts. Specifically, it leverages a prototype-based numeral embedding to encode the mantissa of the number and an individual embedding to encode the exponent of the number. A numeral-aware loss function is designed to integrate numerals into the …

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Transferable Curricula Through Difficulty Conditioned Generators, Sidney Tio, Pradeep Varakantham Aug 2023

Transferable Curricula Through Difficulty Conditioned Generators, Sidney Tio, Pradeep Varakantham

Research Collection School Of Computing and Information Systems

Advancements in reinforcement learning (RL) have demonstrated superhuman performance in complex tasks such as Starcraft, Go, Chess etc. However, knowledge transfer from Artificial "Experts" to humans remain a significant challenge. A promising avenue for such transfer would be the use of curricula. Recent methods in curricula generation focuses on training RL agents efficiently, yet such methods rely on surrogate measures to track student progress, and are not suited for training robots in the real world (or more ambitiously humans). In this paper, we introduce a method named Parameterized Environment Response Model (PERM) that shows promising results in training RL agents …

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Ai For Connectivism Learning: Undergraduate Students’ Experiences Of Chatgpt In Advanced Programming Courses, Swapna Gottipati, Kyong Jin Shim, Venky Shankararaman Aug 2023

Ai For Connectivism Learning: Undergraduate Students’ Experiences Of Chatgpt In Advanced Programming Courses, Swapna Gottipati, Kyong Jin Shim, Venky Shankararaman

Research Collection School Of Computing and Information Systems

Advanced programming skills are required for computing courses on merging topics, and students often struggle to develop these skills to solve complex problems. To address this challenge, faculty members provide additional lectures, practice sessions, and educational technology tools. This paper discusses the challenges faced by computer science students in developing advanced programming skills and explores the use of AI chatbots, specifically ChatGPT, as a support tool for learning. We study the engagement and effectiveness of ChatGPT in helping students learn advanced programming skills using two engagement learning frameworks (CIE and MELT) for evaluation. The study involves designing a computing lab …

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Mastering Stock Markets With Efficient Mixture Of Diversified Trading Experts, Shuo Sun, Xinrun Wang, Wanqi Xue, Xiaoxuan Lou, Bo An Aug 2023

Mastering Stock Markets With Efficient Mixture Of Diversified Trading Experts, Shuo Sun, Xinrun Wang, Wanqi Xue, Xiaoxuan Lou, Bo An

Research Collection School Of Computing and Information Systems

Quantitative stock investment is a fundamental financial task that highly relies on accurate prediction of market status and profitable investment decision making. Despite recent advances in deep learning (DL) have shown stellar performance on capturing trading opportunities in the stochastic stock market, the performance of existing DL methods is unstable with sensitivity to network initialization and hyperparameter selection. One major limitation of existing works is that investment decisions are made based on one individual neural network predictor with high uncertainty, which is inconsistent with the workflow in real-world trading firms. To tackle this limitation, we propose AlphaMix, a novel three-stage …

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Context-Aware Event Forecasting Via Graph Disentanglement, Yunshan Ma, Chenchen Ye, Zijian Wu, Xiang Wang, Yixin Cao, Tat-Seng Chua Aug 2023

Context-Aware Event Forecasting Via Graph Disentanglement, Yunshan Ma, Chenchen Ye, Zijian Wu, Xiang Wang, Yixin Cao, Tat-Seng Chua

Research Collection School Of Computing and Information Systems

Event forecasting has been a demanding and challenging task throughout the entire human history. It plays a pivotal role in crisis alarming and disaster prevention in various aspects of the whole society. The task of event forecasting aims to model the relational and temporal patterns based on historical events and makes forecasting to what will happen in the future. Most existing studies on event forecasting formulate it as a problem of link prediction on temporal event graphs. However, such pure structured formulation suffers from two main limitations: 1) most events fall into general and high-level types in the event ontology, …

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Learning To Ask Clarification Questions With Spatial Reasoning, Yang Deng, Shuaiyi Li, Wai Lam Jul 2023

Learning To Ask Clarification Questions With Spatial Reasoning, Yang Deng, Shuaiyi Li, Wai Lam

Research Collection School Of Computing and Information Systems

Asking clarifying questions has become a key element of various conversational systems, allowing for an effective resolution of ambiguity and uncertainty through natural language questions. Despite the extensive applications of spatial information grounded dialogues, it remains an understudied area on learning to ask clarification questions with the capability of spatial reasoning. In this work, we propose a novel method, named SpatialCQ, for this problem. Specifically, we first align the representation space between textual and spatial information by encoding spatial states with textual descriptions. Then a multi-relational graph is constructed to capture the spatial relations and enable spatial reasoning with relational …

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Do-Good: Towards Distribution Shift Evaluation For Pre-Trained Visual Document Understanding Models, Jiabang He, Yi Hu, Lei Wang, Xing Xu, Ning Liu, Hui Liu Jul 2023

Do-Good: Towards Distribution Shift Evaluation For Pre-Trained Visual Document Understanding Models, Jiabang He, Yi Hu, Lei Wang, Xing Xu, Ning Liu, Hui Liu

Research Collection School Of Computing and Information Systems

Numerous pre-training techniques for visual document understanding (VDU) have recently shown substantial improvements in performance across a wide range of document tasks. However, these pre-trained VDU models cannot guarantee continued success when the distribution of test data differs from the distribution of training data. In this paper, to investigate how robust existing pre-trained VDU models are to various distribution shifts, we first develop an out-of-distribution (OOD) benchmark termed Do-GOOD for the fine-Grained analysis on Document image-related tasks specifically. The Do-GOOD benchmark defines the underlying mechanisms that result in different distribution shifts and contains 9 OOD datasets covering 3 VDU related …

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Few-Shot Event Detection: An Empirical Study And A Unified View, Yubo Ma, Zehao Wang, Yixin Cao, Aixin Sun Jul 2023

Few-Shot Event Detection: An Empirical Study And A Unified View, Yubo Ma, Zehao Wang, Yixin Cao, Aixin Sun

Research Collection School Of Computing and Information Systems

Few-shot event detection (ED) has been widely studied, while this brings noticeable discrepancies, e.g., various motivations, tasks, and experimental settings, that hinder the understanding of models for future progress. This paper presents a thorough empirical study, a unified view of ED models, and a better unified baseline. For fair evaluation, we compare 12 representative methods on three datasets, which are roughly grouped into prompt-based and prototype-based models for detailed analysis. Experiments consistently demonstrate that prompt-based methods, including ChatGPT, still significantly trail prototype-based methods in terms of overall performance. To investigate their superior performance, we break down their design elements along …

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Take A Break In The Middle: Investigating Subgoals Towards Hierarhical Script Generation, Xinze Li, Yixin Cao, Muhao Chen, Aixin Sun Jul 2023

Take A Break In The Middle: Investigating Subgoals Towards Hierarhical Script Generation, Xinze Li, Yixin Cao, Muhao Chen, Aixin Sun

Research Collection School Of Computing and Information Systems

Goal-oriented Script Generation is a new task of generating a list of steps that can fulfill the given goal. In this paper, we propose to extend the task from the perspective of cognitive theory. Instead of a simple flat structure, the steps are typically organized hierarchically — Human often decompose a complex task into subgoals, where each subgoal can be further decomposed into steps. To establish the benchmark, we contribute a new dataset, propose several baseline methods, and set up evaluation metrics. Both automatic and human evaluation verify the high-quality of dataset, as well as the effectiveness of incorporating subgoals …

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Cheer: Centrality-Aware High-Order Event Reasoning Network For Document-Level Event Causality Identification, Meiqi Chen, Yixin Cao, Yan Zhang, Zhiwei Liu Jul 2023

Cheer: Centrality-Aware High-Order Event Reasoning Network For Document-Level Event Causality Identification, Meiqi Chen, Yixin Cao, Yan Zhang, Zhiwei Liu

Research Collection School Of Computing and Information Systems

Document-level Event Causality Identification (DECI) aims to recognize causal relations between events within a document. Recent studies focus on building a document-level graph for cross-sentence reasoning, but ignore important causal structures — there are one or two “central” events that prevail throughout the document, with most other events serving as either their cause or consequence. In this paper, we manually annotate central events for a systematical investigation and propose a novel DECI model, CHEER, which performs high-order reasoning while considering event centrality. First, we summarize a general GNN-based DECI model and provide a unified view for better understanding. Second, we …

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Synthesizing Speech Test Cases With Text-To-Speech? An Empirical Study On The False Alarms In Automated Speech Recognition Testing, Julia Kaiwen Lau, Kelvin Kai Wen Kong, Julian Hao Yong, Per Hoong Tan, Zhou Yang, Zi Qian Yong, Joshua Chern Wey Low, Chun Yong Chong, Mei Kuan Lim, David Lo Jul 2023

Synthesizing Speech Test Cases With Text-To-Speech? An Empirical Study On The False Alarms In Automated Speech Recognition Testing, Julia Kaiwen Lau, Kelvin Kai Wen Kong, Julian Hao Yong, Per Hoong Tan, Zhou Yang, Zi Qian Yong, Joshua Chern Wey Low, Chun Yong Chong, Mei Kuan Lim, David Lo

Research Collection School Of Computing and Information Systems

Recent studies have proposed the use of Text-To-Speech (TTS) systems to automatically synthesise speech test cases on a scale and uncover a large number of failures in ASR systems. However, the failures uncovered by synthetic test cases may not reflect the actual performance of an ASR system when it transcribes human audio, which we refer to as false alarms. Given a failed test case synthesised from TTS systems, which consists of TTS-generated audio and the corresponding ground truth text, we feed the human audio stating the same text to an ASR system. If human audio can be correctly transcribed, an …

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Impact Of Difficult Negatives On Twitter Crisis Detection, Yuhao Zhang, Siaw Ling Lo, Phyo Yi Win Myint Jul 2023

Impact Of Difficult Negatives On Twitter Crisis Detection, Yuhao Zhang, Siaw Ling Lo, Phyo Yi Win Myint

Research Collection School Of Computing and Information Systems

Twitter has become an alternative information source during a crisis. However, the short, noisy nature of tweets hinders information extraction. While models trained with standard Twitter crisis datasets accomplished decent performance, it remained a challenge to generalize to unseen crisis events. Thus, we proposed adding “difficult” negative examples during training to improve model generalization for Twitter crisis detection. Although adding random noise is a common practice, the impact of difficult negatives, i.e., negative data semantically similar to true examples, was never examined in NLP. Most of existing research focuses on the classification task, without considering the primary information need of …

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A Unified Multi-Task Learning Framework For Multi-Goal Conversational Recommender Systems, Yang Deng, Wenxuan Zhang, Weiwen Xu, Wenqiang Lei, Tat-Seng Chua, Wai Lam Jul 2023

A Unified Multi-Task Learning Framework For Multi-Goal Conversational Recommender Systems, Yang Deng, Wenxuan Zhang, Weiwen Xu, Wenqiang Lei, Tat-Seng Chua, Wai Lam

Research Collection School Of Computing and Information Systems

Question generation (QG) aims to automatically generate fluent and relevant questions, where the two most mainstream directions are generating questions from unstructured contextual texts (CQG), such as news articles, and generating questions from structured factoid texts (FQG), such as knowledge graphs or tables. Existing methods for these two tasks mainly face challenges of limited internal structural information as well as scarce background information, while these two tasks can benefit each other for alleviating these issues. For example, when meeting the entity mention “United Kingdom” in CQG, it can be inferred that it is a country in European continent based on …

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Peerda: Data Augmentation Via Modeling Peer Relation For Span Identification Tasks, Weiwen Xu, Xin Li, Yang Deng, Wai Lam, Lidong Bing Jul 2023

Peerda: Data Augmentation Via Modeling Peer Relation For Span Identification Tasks, Weiwen Xu, Xin Li, Yang Deng, Wai Lam, Lidong Bing

Research Collection School Of Computing and Information Systems

Span identification aims at identifying specific text spans from text input and classifying them into pre-defined categories. Different from previous works that merely leverage the Subordinate (SUB) relation (i.e. if a span is an instance of a certain category) to train models, this paper for the first time explores the Peer (PR) relation, which indicates that two spans are instances of the same category and share similar features. Specifically, a novel Peer Data Augmentation (PeerDA) approach is proposed which employs span pairs with the PR relation as the augmentation data for training. PeerDA has two unique advantages: (1) There are …

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Plan-And-Solve Prompting: Improving Zero-Shot Chain-Of-Thought Reasoning By Large Language Models, Lei Wang, Wanyu Xu, Yihuai Lan, Zhiqiang Hu, Yunshi Lan, Roy Ka-Wei Lee, Ee-Peng Lim Jul 2023

Plan-And-Solve Prompting: Improving Zero-Shot Chain-Of-Thought Reasoning By Large Language Models, Lei Wang, Wanyu Xu, Yihuai Lan, Zhiqiang Hu, Yunshi Lan, Roy Ka-Wei Lee, Ee-Peng Lim

Research Collection School Of Computing and Information Systems

Large language models (LLMs) have recently been shown to deliver impressive performance in various NLP tasks. To tackle multi-step reasoning tasks, few-shot chain-of-thought (CoT) prompting includes a few manually crafted step-by-step reasoning demonstrations which enable LLMs to explicitly generate reasoning steps and improve their reasoning task accuracy. To eliminate the manual effort, Zeroshot-CoT concatenates the target problem statement with “Let’s think step by step” as an input prompt to LLMs. Despite the success of Zero-shot-CoT, it still suffers from three pitfalls: calculation errors, missing-step errors, and semantic misunderstanding errors. To address the missing-step errors, we propose Planand-Solve (PS) Prompting. It …

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Modularized Zero-Shot Vqa With Pre-Trained Models, Rui Cao, Jing Jiang Jul 2023

Modularized Zero-Shot Vqa With Pre-Trained Models, Rui Cao, Jing Jiang

Research Collection School Of Computing and Information Systems

Large-scale pre-trained models (PTMs) show great zero-shot capabilities. In this paper, we study how to leverage them for zero-shot visual question answering (VQA).Our approach is motivated by a few observations. First, VQA questions often require multiple steps of reasoning, which is still a capability that most PTMs lack. Second, different steps in VQA reasoning chains require different skills such as object detection and relational reasoning, but a single PTM may not possess all these skills. Third, recent work on zero-shot VQA does not explicitly consider multi-step reasoning chains, which makes them less interpretable compared with a decomposition-based approach. We propose …

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Contrastive Video Question Answering Via Video Graph Transformer, Junbin Xiao Xiao, Pan Zhou, Angela Yao, Yicong Li, Richang Hong, Shuicheng Yan, Tat-Seng Chua Jul 2023

Contrastive Video Question Answering Via Video Graph Transformer, Junbin Xiao Xiao, Pan Zhou, Angela Yao, Yicong Li, Richang Hong, Shuicheng Yan, Tat-Seng Chua

Research Collection School Of Computing and Information Systems

We propose to perform video question answering (VideoQA) in a Contrastive manner via a Video Graph Transformer model (CoVGT). CoVGT’s uniqueness and superiority are three-fold: 1) It proposes a dynamic graph transformer module which encodes video by explicitly capturing the visual objects, their relations and dynamics, for complex spatio-temporal reasoning. 2) It designs separate video and text transformers for contrastive learning between the video and text to perform QA, instead of multi-modal transformer for answer classification. Fine-grained video-text communication is done by additional cross-modal interaction modules. 3) It is optimized by the joint fully- and self-supervised contrastive objectives between the …

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Discriminative Reasoning With Sparse Event Representation For Document-Level Event-Event Relation Extraction, Changsen Yuan, Heyan Huang, Yixin Cao, Yonggang Wen Jul 2023

Discriminative Reasoning With Sparse Event Representation For Document-Level Event-Event Relation Extraction, Changsen Yuan, Heyan Huang, Yixin Cao, Yonggang Wen

Research Collection School Of Computing and Information Systems

Document-level Event-Event Relation Extraction (DERE) aims to extract relations between events in a document. It challenges conventional sentence-level task (SERE) with difficult long-text understanding. In this paper, we propose a novel DERE model (SENDIR) for better document-level reasoning. Different from existing works that build an event graph via linguistic tools, SENDIR does not require any prior knowledge. The basic idea is to discriminate event pairs in the same sentence or span multiple sentences by assuming their different information density: 1) low density in the document suggests sparse attention to skip irrelevant information. Our module 1 designs various types of attention …

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Large-Scale Correlation Analysis Of Automated Metrics For Topic Models, Jia Peng Lim, Hady Wirawan Lauw Jul 2023

Large-Scale Correlation Analysis Of Automated Metrics For Topic Models, Jia Peng Lim, Hady Wirawan Lauw

Research Collection School Of Computing and Information Systems

Automated coherence metrics constitute an important and popular way to evaluate topic models. Previous works present a mixed picture of their presumed correlation with human judgement. In this paper, we conduct a large-scale correlation analysis of coherence metrics. We propose a novel sampling approach to mine topics for the purpose of metric evaluation, and conduct the analysis via three large corpora showing that certain automated coherence metrics are correlated. Moreover, we extend the analysis to measure topical differences between corpora. Lastly, we examine the reliability of human judgement by conducting an extensive user study, which is designed as an amalgamation …

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Diaasq: A Benchmark Of Conversational Aspect-Based Sentiment Quadruple Analysis, Bobo Li, Hao Fei, Fei Li, Yuhan Wu, Jinsong Zhang, Shengqiong Wu, Jingye Li, Yijiang Liu, Lizi Liao, Tat-Seng Chua, Donghong Ji Jul 2023

Diaasq: A Benchmark Of Conversational Aspect-Based Sentiment Quadruple Analysis, Bobo Li, Hao Fei, Fei Li, Yuhan Wu, Jinsong Zhang, Shengqiong Wu, Jingye Li, Yijiang Liu, Lizi Liao, Tat-Seng Chua, Donghong Ji

Research Collection School Of Computing and Information Systems

The rapid development of aspect-based sentiment analysis (ABSA) within recent decades shows great potential for real-world society. The current ABSA works, however, are mostly limited to the scenario of a single text piece, leaving the study in dialogue contexts unexplored. To bridge the gap between fine-grained sentiment analysis and conversational opinion mining, in this work, we introduce a novel task of conversational aspect-based sentiment quadruple analysis, namely DiaASQ, aiming to detect the quadruple of target-aspect-opinion-sentiment in a dialogue. We manually construct a large-scale high-quality DiaASQ dataset in both Chinese and English languages. We deliberately develop a neural model to benchmark …

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Multi-Target Backdoor Attacks For Code Pre-Trained Models, Yanzhou Li, Shangqing Liu, Kangjie Chen, Xiaofei Xie, Tianwei Zhang, Yang Liu Jul 2023

Multi-Target Backdoor Attacks For Code Pre-Trained Models, Yanzhou Li, Shangqing Liu, Kangjie Chen, Xiaofei Xie, Tianwei Zhang, Yang Liu

Research Collection School Of Computing and Information Systems

Backdoor attacks for neural code models have gained considerable attention due to the advancement of code intelligence. However, most existing works insert triggers into task-specific data for code-related downstream tasks, thereby limiting the scope of attacks. Moreover, the majority of attacks for pre-trained models are designed for understanding tasks. In this paper, we propose task-agnostic backdoor attacks for code pre-trained models. Our backdoored model is pre-trained with two learning strategies (i.e., Poisoned Seq2Seq learning and token representation learning) to support the multi-target attack of downstream code understanding and generation tasks. During the deployment phase, the implanted backdoors in the victim …

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Generative Ai And Chatgpt: Applications, Challenges, And Ai-Human Collaboration, Fiona Nah, Ruilin Zheng, Jingyuan Cai, Keng Siau, Langtao Chen Jul 2023

Generative Ai And Chatgpt: Applications, Challenges, And Ai-Human Collaboration, Fiona Nah, Ruilin Zheng, Jingyuan Cai, Keng Siau, Langtao Chen

Research Collection School Of Computing and Information Systems

Artificial intelligence (AI) has elicited much attention across disciplines and industries (Hyder et al., Citation2019). AI has been defined as “a system’s ability to correctly interpret external data, to learn from such data, and to use those learnings to achieve specific goals and tasks through flexible adaptation” (Kaplan & Haenlein, Citation2019, p. 15). AI has gone through several development stages and AI winters. In the first two decades (i.e., 1950s and 1960s), AI demonstrated success which included programs such as General Problem Solver (Newell et al., Citation1959) and ELIZA (Weizenbaum, Citation1966). However, limitations in processing capacity and reduced spending on …

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Augmenting Fake Content Detection In Online Platforms: A Domain Adaptive Transfer Learning Via Adversarial Training Approach, Ka Chung Ng, Ping Fan Ke, Mike K. P. So, Kar Yan Tam Jul 2023

Augmenting Fake Content Detection In Online Platforms: A Domain Adaptive Transfer Learning Via Adversarial Training Approach, Ka Chung Ng, Ping Fan Ke, Mike K. P. So, Kar Yan Tam

Research Collection School Of Computing and Information Systems

Online platforms are experimenting with interventions such as content screening to moderate the effects of fake, biased, and incensing content. Yet, online platforms face an operational challenge in implementing machine learning algorithms for managing online content due to the labeling problem, where labeled data used for model training are limited and costly to obtain. To address this issue, we propose a domain adaptive transfer learning via adversarial training approach to augment fake content detection with collective human intelligence. We first start with a source domain dataset containing deceptive and trustworthy general news constructed from a large collection of labeled news …

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Knowledge-Enhanced Mixed-Initiative Dialogue System For Emotional Support Conversations, Yang Deng, Wenxuan Zhang, Yifei Yuan, Wai Lam Jul 2023

Knowledge-Enhanced Mixed-Initiative Dialogue System For Emotional Support Conversations, Yang Deng, Wenxuan Zhang, Yifei Yuan, Wai Lam

Research Collection School Of Computing and Information Systems

Unlike empathetic dialogues, the system in emotional support conversations (ESC) is expected to not only convey empathy for comforting the help-seeker, but also proactively assist in exploring and addressing their problems during the conversation. In this work, we study the problem of mixed-initiative ESC where the user and system can both take the initiative in leading the conversation. Specifically, we conduct a novel analysis on mixed-initiative ESC systems with a tailor-designed schema that divides utterances into different types with speaker roles and initiative types. Four emotional support metrics are proposed to evaluate the mixed-initiative interactions. The analysis reveals the necessity …

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Towards Robust Personalized Dialogue Generation Via Order-Insensitive Representation Regularization, Liang Chen, Hongru Wang, Yang Deng, Wai-Chung Kwan, Zezhong Wang, Kam-Fai Wong Jul 2023

Towards Robust Personalized Dialogue Generation Via Order-Insensitive Representation Regularization, Liang Chen, Hongru Wang, Yang Deng, Wai-Chung Kwan, Zezhong Wang, Kam-Fai Wong

Research Collection School Of Computing and Information Systems

Generating persona consistent dialogue response is important for developing an intelligent conversational agent. Recent works typically fine-tune large-scale pre-trained models on this task by concatenating persona texts and dialogue history as a single input sequence to generate the target response. While simple and effective, our analysis shows that this popular practice is seriously affected by order sensitivity where different input orders of persona sentences significantly impact the quality and consistency of generated response, resulting in severe performance fluctuations (i.e., 29.4% on GPT2 and 83.2% on BART). To mitigate the order sensitivity problem, we propose a model-agnostic framework, ORder Insensitive Generation …

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Product Question Answering In E-Commerce: A Survey, Yang Deng, Wenxuan Zhang, Qian Yu, Wai Lam Jul 2023

Product Question Answering In E-Commerce: A Survey, Yang Deng, Wenxuan Zhang, Qian Yu, Wai Lam

Research Collection School Of Computing and Information Systems

Product question answering (PQA), aiming to automatically provide instant responses to customer’s questions in E-Commerce platforms, has drawn increasing attention in recent years. Compared with typical QA problems, PQA exhibits unique challenges such as the subjectivity and reliability of user-generated contents in E-commerce platforms. Therefore, various problem settings and novel methods have been proposed to capture these special characteristics. In this paper, we aim to systematically review existing research efforts on PQA. Specifically, we categorize PQA studies into four problem settings in terms of the form of provided answers. We analyze the pros and cons, as well as present existing …

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Goal Awareness For Conversational Ai: Proactivity, Non-Collaborativity, And Beyond, Yang Deng, Wenqiang Lei, Minlie Huang, Tat-Seng Chua Jul 2023

Goal Awareness For Conversational Ai: Proactivity, Non-Collaborativity, And Beyond, Yang Deng, Wenqiang Lei, Minlie Huang, Tat-Seng Chua

Research Collection School Of Computing and Information Systems

Conversational systems are envisioned to provide social support or functional service to human users via natural language interactions. Conventional conversation researches mainly focus on the responseability of the system, such as dialogue context understanding and response generation, but overlooks the design of an essential property in intelligent conversations, i.e., goal awareness. The awareness of goals means the state of not only being responsive to the users but also aware of the target conversational goal and capable of leading the conversation towards the goal, which is a significant step towards higher-level intelligence and artificial consciousness. It can not only largely improve …

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Strategy‑Aware Bundle Recommender System, Yinwei Wei, Xiaohao Liu, Yunshan Ma, Xiang Wang, Liqiang Nie, Tat‑Seng Chua Jul 2023

Strategy‑Aware Bundle Recommender System, Yinwei Wei, Xiaohao Liu, Yunshan Ma, Xiang Wang, Liqiang Nie, Tat‑Seng Chua

Research Collection School Of Computing and Information Systems

A bundle is a group of items that provides improved services to users and increased profits for sellers. However, locating the desired bundles that match the users' tastes still challenges us, due to the sparsity issue. Despite the remarkable performance of existing approaches, we argue that they seldom consider the bundling strategy (i.e., how the items within a bundle are associated with each other) in the bundle recommendation, resulting in the suboptimal user and bundle representations for their interaction prediction. Therefore, we propose to model the strategy-aware user and bundle representations for the bundle recommendation.Towards this end, we develop a …

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Augmenting Low-Resource Text Classification With Graph-Grounded Pre-Training And Prompting, Zhihao Wen, Yuan Fang Jul 2023

Augmenting Low-Resource Text Classification With Graph-Grounded Pre-Training And Prompting, Zhihao Wen, Yuan Fang

Research Collection School Of Computing and Information Systems

ext classification is a fundamental problem in information retrieval with many real-world applications, such as predicting the topics of online articles and the categories of e-commerce product descriptions. However, low-resource text classification, with few or no labeled samples, poses a serious concern for supervised learning. Meanwhile, many text data are inherently grounded on a network structure, such as a hyperlink/citation network for online articles, and a user-item purchase network for e-commerce products. These graph structures capture rich semantic relationships, which can potentially augment low-resource text classification. In this paper, we propose a novel model called Graph-Grounded Pre-training and Prompting (G2P2) …

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