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Implementing Total Quality Management In Business And Academe: A Case Study, Nancy O. Bartell Aug 1996

Implementing Total Quality Management In Business And Academe: A Case Study, Nancy O. Bartell

Electronic Theses and Dissertations

Total quality management (TQM) is a philosophy and process that has been successfully implemented in many business firms. Other organizations, including institutions of higher education, have become increasingly interested in adopting it. It is likely that facilitators need to be cognizant of organizational differences and adjust facilitation methods and strategies accordingly. This dissertation is an exploratory study designed to examine the role of the TQM facilitator in diverse settings. Specifically, the study is an in-depth two-case research study of TQM implementation in an international manufacturing firm and a regional institution of higher education. The primary foci of this dissertation are …


A Pedagogy Of Rhythmic Concepts And Techniques Of The Common Practice Period, Martha Prewitt Hitch Aug 1996

A Pedagogy Of Rhythmic Concepts And Techniques Of The Common Practice Period, Martha Prewitt Hitch

Electronic Theses and Dissertations

No abstract provided.


The Cowboy Way: A Study Of Leadership As Portrayed In Western Film, Ralph L. Turner Aug 1996

The Cowboy Way: A Study Of Leadership As Portrayed In Western Film, Ralph L. Turner

Electronic Theses and Dissertations

This study sought to examine leadership through the medium of film, specifically the genre of the western. The western is iconographic; representative of the American ethos, the western embodied the "frontier myth." The purposes of this study were to examine how leadership was portrayed in a selected sample of western films dating from 1945 to 1995, and to categorize and characterize the leadership methods exhibited in each film. Qualitative in design, the study was concerned with broad description and discovery. Using observation as the data collection technique and content analysis as the research method, the study examined a sample of …


Measuring Tutoring Effectiveness By Program Delivery Model: Small Group Tutoring Compared To Tutoring In Labs In Mathematics, Physics, And Accounting, Mary A. Quinn Aug 1996

Measuring Tutoring Effectiveness By Program Delivery Model: Small Group Tutoring Compared To Tutoring In Labs In Mathematics, Physics, And Accounting, Mary A. Quinn

Electronic Theses and Dissertations

This study examines the effectiveness of two common tutoring program delivery models by analyzing tutored and nontutored students' grades and semester grade point averages in three subject areas. The effects of gender, age (if 25 years or older), course, duration of tutoring, tutoring contacts, and contacts per week are also measured. The approach to the ex post facto study is quantitative and utilizes data from the Student Information System at Appalachian State University and from tutoring contact sheets. Areas of data presentation include analysis of covariance results for experimental group, gender, age (if 25 years or older), and course; and …


A Survey Of Sophomore Students' Impressions Of Academic Advising Services At East Tennessee State University, Ronald D. Gross May 1996

A Survey Of Sophomore Students' Impressions Of Academic Advising Services At East Tennessee State University, Ronald D. Gross

Electronic Theses and Dissertations

This study of sophomore students' at East Tennessee State University was conducted to determine students' impressions of the institutional academic advising program, to assess students' level of satisfaction with the academic advisor's assistance with those topics discussed in academic advising sessions, and to determine students' impressions of their academic advisor. The data collected in this study revealed that the sophomore students at ETSU were slightly dissatisfied with their advisor's assistance. Data derived from comparative analyses for differences in impressions of academic advising services found that specific demographic groups were basically neutral in their satisfaction with advising. Few statistically significant differences …


A Case Study Of An Elementary School-Based Health Clinic, Sheila K. Jones May 1996

A Case Study Of An Elementary School-Based Health Clinic, Sheila K. Jones

Electronic Theses and Dissertations

The purpose of this study was to perform a qualitative analysis of an elementary school-based health clinic (SBHC). This situational analysis was performed to further understand the impact of accessible primary health care on an elementary school population. Data were collected through 30 participant interviews of parents, educators and medical personnel. Additional data were collected through the clinic files, and a t-test was used to compare the attendance and achievement data of clinic consumers for the clinic year against records from the previous year. The researcher presented information on the steps of SBHC development to include community campaign procedures. The …


Southern Appalachian Settlement Schools As Early Initiators Of Integrated Services, Eloise H. Jurgens May 1996

Southern Appalachian Settlement Schools As Early Initiators Of Integrated Services, Eloise H. Jurgens

Electronic Theses and Dissertations

This historical-descriptive study examined Southern Appalachian settlement schools as early initiators of integrated health and social services with education from the 1900s through the 1970s. Three schools were studied: Hindman Settlement School (KY), Pine Mountain Settlement School (KY) and Crossnore School, Inc. (NC). The purpose of the study was to determine the type and extent of services provided, the relationship of the settlement schools with their respective county public school system, and the transfer, if any, of integrated services from the settlement schools to public schools as the public schools took over educational responsibilities once offered by the settlement schools. …


Perceptions And Hiring Practices Of Tennessee Superintendents And Directors Of Schools Relating To The Desired Technological Skills Of High School Principals, J. M. Reed May 1996

Perceptions And Hiring Practices Of Tennessee Superintendents And Directors Of Schools Relating To The Desired Technological Skills Of High School Principals, J. M. Reed

Electronic Theses and Dissertations

The purpose of this study is to reveal what technological skills are inquired about by superintendents/directors of schools in the state of Tennessee when hiring high school principals. The study further reveals perceptions that superintendents/directors of schools have for the desirability of high school principals to possess technological skills and their perceptions of how capable current high school principals are for possessing those skills. The study was based on a total population of 139 school superintendents in the state of Tennessee. Surveys were mailed in early Nov, 1995. One hundred-two surveys were completed and returned. Findings were divided into two …


The Woman High School Principal In Tennessee: A Qualitative Study, Doris W. Vanhuss May 1996

The Woman High School Principal In Tennessee: A Qualitative Study, Doris W. Vanhuss

Electronic Theses and Dissertations

The purpose of this qualitative study was to give an indepth and insightful description of the personal and professional worlds of the women high school principals of grades 9-12 in Tennessee in 1993. Specific areas which were addressed in the study included: (1) personal background information, (2) career paths and goals, (3) personal influences upon the women (4) possible barriers, (5) the role(s) of the woman high school principal, and (6) job demands. The data were gathered through a demographic questionnaire and the process of the long interview with open-ended questions with all seventeen of the women high school principals …


Factors Related To Enrollment Decisions Of Accepted Traditional-Age Students At Milligan College, John L. Derry May 1996

Factors Related To Enrollment Decisions Of Accepted Traditional-Age Students At Milligan College, John L. Derry

Electronic Theses and Dissertations

This study examined an aspect of enrollment management at a private liberal arts college. Factors related to enrollment decisions of students accepted for admission to Milligan College were analyzed by comparing two groups: matriculants and nonmatriculants. The population consisted of 438 traditional-age applicants for the 1995 fall semester. Data were collected from the application for admission, financial aid application, and a survey instrument designed to obtain information relative to influences on the enrollment decision. The Purposes of the research were to determine if significant differences existed between the two groups and to identify the characteristics of the students most likely …


Parent Involvement Typologies And Student Achievement: A Correlational Study Of The Overlapping Spheres Of Influence, Phillip J. Elliott May 1996

Parent Involvement Typologies And Student Achievement: A Correlational Study Of The Overlapping Spheres Of Influence, Phillip J. Elliott

Electronic Theses and Dissertations

The purpose of this study was to explore the relationships between six types of parent involvement and student achievement. These typologies included parenting, communicating, volunteering, learning at home, decision making, and collaborating with community. Four research questions guided the study and nine null hypotheses were formulated and tested at the level of significance. The degree of relationship between the independent variables, parent involvement typologies, and student achievement were analyzed by utilizing Spearman's rho correlation coefficient, Pearson's product-moment correlation, and multiple regression analysis. The study sample consisted of 627 elementary and middle school parents in Mitchell County, North Carolina. The results …


A Survey Of Sophomore Students' Impressions Of Academic Advising Services At East Tennessee State University, Ronald D. Gross May 1996

A Survey Of Sophomore Students' Impressions Of Academic Advising Services At East Tennessee State University, Ronald D. Gross

Electronic Theses and Dissertations

This study of sophomore students' at East Tennessee State University was conducted to determine students' impressions of the institutional academic advising program, to assess students' level of satisfaction with the academic advisor's assistance with those topics discussed in academic advising sessions, and to determine students' impressions of their academic advisor. The data collected in this study revealed that the sophomore students at ETSU were slightly dissatisfied with their advisor's assistance. Data derived from comparative analyses for differences in impressions of academic advising services found that specific demographic groups were basically neutral in their satisfaction with advising. Few statistically significant differences …


Public Journalism: Attitudes And Practices, Poonkulali Thangavelu May 1996

Public Journalism: Attitudes And Practices, Poonkulali Thangavelu

Electronic Theses and Dissertations

[No abstract provided.]


Synchronization For Narrowband Personal Communication Systems, Min Zhu May 1996

Synchronization For Narrowband Personal Communication Systems, Min Zhu

Electronic Theses and Dissertations

No abstract provided.


The Cultural Context Of Elective Voice Study At Colleges And Universities, Karen Maiers Sudduth May 1996

The Cultural Context Of Elective Voice Study At Colleges And Universities, Karen Maiers Sudduth

Electronic Theses and Dissertations

University of Mississippi. Department of Music -- Doctoral essays


Exploring The Congruency Between Student Satisfaction And Institutional Effectiveness In Higher Education, Kathryn K. Franklin May 1996

Exploring The Congruency Between Student Satisfaction And Institutional Effectiveness In Higher Education, Kathryn K. Franklin

Electronic Theses and Dissertations

Because of the increasing emphasis on the accountability of higher education, constituents of the academy have searched for reliable and valid measures of institutional effectiveness. One measure of institutional effectiveness, gaining in popularity with accountability proponents, has been the assessment of overall student satisfaction. To build a link between student satisfaction and institutional effectiveness, past researchers have made the assumption that a relationship exists between these two constructs. This assumption has been grounded in a further supposition that a congruency exists between the criteria used by students to determine satisfaction and the criteria used by higher education administrators to evaluate …


Impact Of Tennessee's Value-Added Assessment System On School Superintendents' Decision-Making, Kay M. Goode May 1996

Impact Of Tennessee's Value-Added Assessment System On School Superintendents' Decision-Making, Kay M. Goode

Electronic Theses and Dissertations

The problem related to this study was to develop a clearer understanding of the impact of Tennessee's Value-Added Assessment System (TVAAS) on school superintendents' decision-making responsibilities in view of school reform efforts at both the national and state levels during the last decade. The purpose of this study was to identify relationships between three independent variables (superintendents' years of experience, superintendents' perceived degree of personnel acceptance, and superintendents' perceived technical assistance availability for data analysis and interpretation of results) and superintendents perceptions of the system on eight aspects (student learning; teacher performance; school system success; educational accountability; educational equality; assessment …


A Model Of Training For Outreach To Soldiers At Fort Lewis, Washington, Who Are Inactive Members Of The Churches Of Christ, Mark A. Henry May 1996

A Model Of Training For Outreach To Soldiers At Fort Lewis, Washington, Who Are Inactive Members Of The Churches Of Christ, Mark A. Henry

Electronic Theses and Dissertations

Over one hundred and sixty soldiers at Fort Lewis identify themselves as members of the Churches of Christ. Less than twenty-five of these soldiers are involved in any religious activity. In order to reach out effectively to the remaining soldiers, the concerned church members who were interested in this ministry required training. The problem for this project/thesis was to design and implement a model of training for outreach to inactive members of the Churches of Christ at Fort Lewis, Washington.


Common Transitional And First-Year Experiences Of Newly Appointed Community College Deans: A Qualitative Analysis, Joseph B. Olson May 1996

Common Transitional And First-Year Experiences Of Newly Appointed Community College Deans: A Qualitative Analysis, Joseph B. Olson

Electronic Theses and Dissertations

The purpose of this qualitative research study was to identify common transitional and first year experiences of newly appointed community college deans. A population of deans from the states of North Carolina, Virginia, and Texas was identified. Through the use of qualitative research techniques, personalized accounts were collected from a sample of eleven deans. Through a qualitative analysis of these personalized accounts, thirteen themes were developed. These themes identified common issues and backgrounds encountered and shared by the eleven deans. These themes reveal that: (1) prior community college administrative experience was a prerequisite to the deanship, (2) there were no …


Assessing Students' Gains From The College Experience At East Tennessee State University, Ramona A. Williams May 1996

Assessing Students' Gains From The College Experience At East Tennessee State University, Ramona A. Williams

Electronic Theses and Dissertations

The purpose of this study was to determine what activities from the ETSU experience influence students' opinions about their growth and development. This study also examined the influence of sex, age, and classification in college. Three research questions and five hypotheses were examined. The Third Edition of the College Student Experiences Questionnaire (CSEQ) was the instrument used in this study. The CSEQ was administered to 50 undergraduate classes at East Tennessee State University during the Spring Semester 1994. There were 19 independent variables and five dependent variables in this study. The 19 independent variables included students' scores on the 14 …


The Relationships Among Leadership Behaviors Of Leaders In Training Organizations, Training Methods, And Organization Profitability, Joseph D. Keith May 1996

The Relationships Among Leadership Behaviors Of Leaders In Training Organizations, Training Methods, And Organization Profitability, Joseph D. Keith

Electronic Theses and Dissertations

Business organizations are decreasing funding for training. The problem investigated in this study was to determine if there was a relationship among the leadership behavior of training leaders, the use of newer methods of training, and organizational profitability. A sample of 57 organizations from the Fortune 500 was surveyed to determine leadership behavior and the use of newer methods of training. The Leadership Practices Inventory was used to measure leadership and the Affective Communication Test was used to measure charisma. Profitability data were obtained from the literature. Return on assets, return on equity, the Moody's Corporate Bond Rating, and the …


The Principal As Minister : A Reflective Study Of The Prophetic And Pastoral Components Of The Principalship., Janet Mcwilliams Calvert 1948- Apr 1996

The Principal As Minister : A Reflective Study Of The Prophetic And Pastoral Components Of The Principalship., Janet Mcwilliams Calvert 1948-

Electronic Theses and Dissertations

The need for moral leadership in schools compels us to seek new models for school leadership. This self-study captures the actual experience of a beginning principal using a reflective practitioner methodology in an effort to explore the "principal as minister" metaphor. The purpose of the study is to discover the similarities and differences between the role of a principal and a minister in a particular school setting and in the context of one principal's experience. Stories and vignettes of the first year and a half of the principalship were written using the participant observer lens. Reflection on the applicability and …


The Excavations At Walton-Young House, Oxford, Mississippi / By John Charles Vanhecke, John Charles Vanhecke Jan 1996

The Excavations At Walton-Young House, Oxford, Mississippi / By John Charles Vanhecke, John Charles Vanhecke

Electronic Theses and Dissertations

No abstract provided.


Early Life History Of Yellow Perch In Eastern South Dakota Lakes, Shannon Fisher Jan 1996

Early Life History Of Yellow Perch In Eastern South Dakota Lakes, Shannon Fisher

Electronic Theses and Dissertations

Yellow perch Perea flavescens are a popular South Dakota sportfish; however, inconsistent recruitment creates highly variable and unpredictable perch fishery quality. Before fishery managers can begin to develop and assess strategies to stabilize yellow perch recruitment, a better understanding of their early life history is required. I selected two natural lakes with differing yellow perch population types and monitored brood stock, spawning habits, and larval and juvenile life history patterns during 1995 and 1996. Pelican Lake was selected as a representative yellow perch population exhibiting inconsistent recruitment and Pickerel Lake as a population with relatively consistent recruitment. Yellow perch tended …


Pain Management: South Dakota Advanced Prepared Nurses' And Physicians' Knowledge, Attitudes, And Perceived Barriers, Rebecca B. Reed Jan 1996

Pain Management: South Dakota Advanced Prepared Nurses' And Physicians' Knowledge, Attitudes, And Perceived Barriers, Rebecca B. Reed

Electronic Theses and Dissertations

The most common reason patients seek health care is for the relief of pain. One of the most important roles health care providers serve is to assist patients in achieving comfort. The literature documents pain is inadequately managed as a result of inadequate knowledge, attitudes, and potential barriers. Advanced prepared nurses (APNs) and physicians engage in professions that demand safeguarding and protecting the health of patients. APNs and physicians have an ethical duty to provide collaborative, interdisciplinary pain management to patients.
This study described the knowledge, attitudes, and perceived barriers of South Dakota APNs and physicians in regard to selected …


An Actor's Consciousness / By Christopher James Schager, Christopher James Schager Jan 1996

An Actor's Consciousness / By Christopher James Schager, Christopher James Schager

Electronic Theses and Dissertations

No abstract provided.


The Impact Of Checkbook Journalism On The Current Journalism Climate / By Nirmalya Sen, Nirmalya Sen Jan 1996

The Impact Of Checkbook Journalism On The Current Journalism Climate / By Nirmalya Sen, Nirmalya Sen

Electronic Theses and Dissertations

No abstract provided.


Analysis Of A Two Dimensional Cylinder Using The Finite Difference Time Domain Method In The Cartesian Coordinate System / By Liang Xu, Liang Xu Jan 1996

Analysis Of A Two Dimensional Cylinder Using The Finite Difference Time Domain Method In The Cartesian Coordinate System / By Liang Xu, Liang Xu

Electronic Theses and Dissertations

No abstract provided.


Effects Of Adjacent Channel Interference On 4-Level Fsk In A Narrowband Personal Communication System / By Xiaodong Yang, Xiaodong Yang Jan 1996

Effects Of Adjacent Channel Interference On 4-Level Fsk In A Narrowband Personal Communication System / By Xiaodong Yang, Xiaodong Yang

Electronic Theses and Dissertations

No abstract provided.


Milton's Portrayal Of Eve In Paradise Lost / By Andrea D. Walden, Andrea D. Walden Jan 1996

Milton's Portrayal Of Eve In Paradise Lost / By Andrea D. Walden, Andrea D. Walden

Electronic Theses and Dissertations

No abstract provided.