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What Impact Did Covid-19 Have On College Students With Social Anxiety Disorder: A Phenomenological Research Study, Kenneth R. Reines
What Impact Did Covid-19 Have On College Students With Social Anxiety Disorder: A Phenomenological Research Study, Kenneth R. Reines
Doctoral Dissertations and Projects
This phenomenological study aimed to explore the impact the COVID-19 pandemic (2020-2023) had on college students diagnosed with social anxiety disorder (SAD). Guided by Lazarus and Folkman’s (1984) Stress and Coping Theory, this study explored how participants perceived and coped with the difficulties they experienced during this difficult period. Data was gathered through Zoom interviews with six former students with a clinical diagnosis of social anxiety disorder.. Participants’ experiences collectively reflected persistent psychological decline, characterized by long-term worsening of symptoms and a lasting psychological impact marked by the exacerbation of social anxiety disorder (SAD). Isolation and disconnection stemming from limited …
Faith-Based Practices And Health: The Role Of Faith-Based Guided Meditation In Managing Type 2 Diabetes, Willie M. Velasquez
Faith-Based Practices And Health: The Role Of Faith-Based Guided Meditation In Managing Type 2 Diabetes, Willie M. Velasquez
Doctoral Dissertations and Projects
The purpose of my study was to investigate how faith-based guided meditation influences health management behaviors and individuals with Type 2 diabetes. Specifically, I examined its effects on glycemic control, stress levels, and emotional well-being. Current diabetes management approaches, such as medication, diet, and exercise, often fail to address psychological and spiritual aspects critical for effective self-management. Grounded in the Biopsychosocial Model of Health, this mixed-method study explored the potential of faith-centered meditation to promote improved self-care behaviors and enhance emotional resilience. The research included a sample size of 40 participants, male and female, ages 18-60, of diverse backgrounds, divided …
Exploring The Influence Of Artificial Intelligence On Teaching Strategies In Higher Education: A Phenomenological Approach, Dawn M. Hamilton
Exploring The Influence Of Artificial Intelligence On Teaching Strategies In Higher Education: A Phenomenological Approach, Dawn M. Hamilton
Doctoral Dissertations and Projects
The purpose of this transcendental phenomenological study was to describe the lived experiences regarding the influence of artificial intelligence (AI) on the teaching strategies for higher education instructors. Guided by Vygotsky’s constructivist learning theory, which emphasizes the active role of learners in constructing knowledge through engagement and interaction, this study aimed to explore how educators interpret, adapt to, and implement AI in their classrooms. The central research question asked: What are the lived experiences of higher education instructors regarding the influence of AI on their teaching strategies? The study was conducted at with higher education faculty actively who were directly …
Nurturing Mature Adolescents: An Advanced Psycho-Educational Program Exploring The Effectiveness Of Social-Emotional Competence Among Adolescent Middle School Students- Phase I Action Research Pilot Study, Nkeiruka M. Maduike
Doctoral Dissertations and Projects
Adolescence is a critical period marked of development marked by increased emotional and social challenges that shapes adolescents’ future well-being. This Phase I qualitative action research pilot study examined the effectiveness of the Nurturing Mature Adolescents (N.M.A.) psychoeducational program in enhancing emotional regulation and interpersonal skills among middle school students. Guided by Bandura’s Social Learning Theory, nine participants aged 11–14 engaged in a four-week intervention featuring structured lessons, observational learning, and self-efficacy strategies. Pre- and post-interviews and demographic surveys were analyzed using descriptive, In Vivo, process, emotion, and evaluation coding methods. Findings revealed consistent improvements in emotional awareness, self-regulation, communication, …
Analysis Of The Health Access Initiatives Available For Newly Resettled Immigrants And Refugees In Charlotte, North Carolina, Yetunde Akinyelu
Analysis Of The Health Access Initiatives Available For Newly Resettled Immigrants And Refugees In Charlotte, North Carolina, Yetunde Akinyelu
Doctoral Dissertations and Projects
The Health Access Initiative for Newly Arrived Immigrants and Refugees in Charlotte, North Carolina addresses the major obstacles which prevent these populations from obtaining vital healthcare services (P Iqbal., et al 2022). The research investigated healthcare difficulties faced by immigrant and refugee populations after their arrival in the United States while developing solutions to enhance their healthcare accessibility and results. The research employed qualitative methods to gather data through semi-structured interviews with immigrants and refugees who resided in Charlotte (Alkhawaldeh, et al., 2023). The research took place in community-based locations to create an environment where participants could freely discuss their …
Lived Experiences Of Adoptive Mothers Who Dissolved Their Adoption Of A Child: An Interpretative Phenomenological Study, Aimee Moore Hart
Lived Experiences Of Adoptive Mothers Who Dissolved Their Adoption Of A Child: An Interpretative Phenomenological Study, Aimee Moore Hart
Doctoral Dissertations and Projects
The purpose of this interpretative phenomenological analysis research study was to understand the lived experiences of adoptive mothers in the United States who had relinquished their parental rights and legally dissolved their adoption of a child. The theory guiding this study was the theory of being and time. Through the theory of being and time, each adoptive mother was viewed holistically, as inseparable from her personal history, her current state of being, and her interpretations of space and time. This interpretative phenomenological analysis utilized Internet-based, in-depth, individual interviews of adoptive mothers to answer the question: How do adoptive mothers in …
Effects Of Deployments On Military Families: A Phenomenological Study, Joseph E. Hensley
Effects Of Deployments On Military Families: A Phenomenological Study, Joseph E. Hensley
Doctoral Dissertations and Projects
An emerging area of focus in the military sub-culture is the phenomenon of secondary stress experienced by military spouses and children due to high-tempo operational rates of the military member. The purpose of this phenomenological study was to gain a greater understanding of what factors are at play and possibly influencing military members and their families in avoiding deployment resources that could assist them in preventing secondary stress. The central research questions were designed to assess whether connections between the secondary stress that military families experience (due to the deployment cycle) were instigated by a lack of awareness or a …
A Phenomenological Study: The Lived Experiences Of Social Studies Teachers’ Perceptions Of Building Rapport To Enhance Classroom Management, Jesse Darren Newcomer
A Phenomenological Study: The Lived Experiences Of Social Studies Teachers’ Perceptions Of Building Rapport To Enhance Classroom Management, Jesse Darren Newcomer
Doctoral Dissertations and Projects
The purpose of this hermeneutic-phenomenological study was to gain a profound understanding of what secondary education social studies teachers experience when they increase strategies to build rapport with students to strengthen classroom management techniques. There were 10 participants who teach in Central Pennsylvania public school districts. The theory guiding this study was self-determination theory by Edward Deci and Richard Ryan, given the study's social-emotional focus. The central research question guiding this study was, “What are social studies teachers’ perceptions of how building rapport with students influences classroom management?” There were three sub-questions: What type of motivation is used when developing …
The Emotional Residue Of Elementary: Exploring The Lived Experiences Of Elementary School Counselors With Students Exhibiting High-Risk Suicidal Thoughts Or Behaviors, Katlyn Greene Kegley
The Emotional Residue Of Elementary: Exploring The Lived Experiences Of Elementary School Counselors With Students Exhibiting High-Risk Suicidal Thoughts Or Behaviors, Katlyn Greene Kegley
Doctoral Dissertations and Projects
This phenomenological study explored the prevalence of high-risk suicidal thoughts and behaviors in elementary school children in Virginia, and how these incidents impacted their elementary school counselor. It examined the professional and personal impact that high-risk suicide events with elementary school students have on their elementary school counselor. Data was collected through semi-structured interviews. After data analysis, four themes emerged: the counselor’s role and identity (advocacy, compartmentalization, risk assessment and safety planning, and focus on relationships); confidentiality (protecting student’s information and pressure to maintain); transformative experiences (clinical versus school counseling backgrounds, vigilance, mental health impact, and changes to school counseling …
An Analysis Of Burnout Among Mental Health Practitioners By Types Of Work, An Examination Of Differences By Religious Affiliation And Personal Time Off As Coping Strategies, Kenzi Turpin-Miller
An Analysis Of Burnout Among Mental Health Practitioners By Types Of Work, An Examination Of Differences By Religious Affiliation And Personal Time Off As Coping Strategies, Kenzi Turpin-Miller
Doctoral Dissertations and Projects
Burnout influences turnover, job satisfaction, and quality of life of employees across various occupations. Mental health practitioners are considered a high-risk population for burnout because of demanding work conditions, but little research exists exploring the differences in this population by type of work, religious affiliation, and time-off. Most current research on burnout focuses on individual types of work and lacks a comprehensive approach to the population. This study examined whether there were differences in the level of burnout among mental health practitioners based on religious affiliation, time off, and type of work. This study distributed a voluntary survey, which included …
The Mental Health Of Latino Immigrants, Brenda Gallardo
The Mental Health Of Latino Immigrants, Brenda Gallardo
Doctoral Dissertations and Projects
This research study explores the daily challenges, coping strategies, and mental health outcomes of undocumented adult Latino immigrants currently residing in the United States of America. The purpose of the research was to address the critical gap in scientific literature regarding the mental health of Latino immigrants residing in the United States. The healthy immigrant effect theory guided the study, which posits that immigrants' health declines the longer they live in a foreign country. Data collection occurred through a qualitative case study design using the first-hand accounts from 18 Latino immigrants residing in the Charlotte, North Carolina area. Each participant …
Examining The Role Of Metacognitive Strategies In Sight-Reading Instruction: Insights From Middle School Chorus Teachers, Krystin M. Kicklighter
Examining The Role Of Metacognitive Strategies In Sight-Reading Instruction: Insights From Middle School Chorus Teachers, Krystin M. Kicklighter
Doctoral Dissertations and Projects
Sight-reading in middle school chorus classes is emphasized more heavily due to the standards of learning. Teachers use various approaches to teach sight-reading. One strategy teachers can use is metacognition during the sight-reading process. However, there is limited research on teachers' perspectives on metacognition in middle school. Metacognition involves self-awareness, self-evaluation, and self-regulation. By engaging in these activities, learners can gain better control over their thought processes. This is especially important for music educators, since music learning and practice involve many metacognitive concepts. This qualitative-hermeneutic study explored middle school chorus teachers' perceptions of sight-reading practice and how they incorporate metacognition …
A Phenomenological Study Of Rural North Carolina Middle School Teachers’ Motivational Factors Influencing Achieve3000 Implementation, Catherine Anne Schwoebel
A Phenomenological Study Of Rural North Carolina Middle School Teachers’ Motivational Factors Influencing Achieve3000 Implementation, Catherine Anne Schwoebel
Doctoral Dissertations and Projects
The purpose of this transcendental phenomenological study was to explore the perceived teacher motivation of rural middle school English Language Arts Teachers at Cape Fear County Schools. The theory that guided this study was Deci and Ryan’s theory on self-determination. The central research question was how rural middle school ELA teachers’ perceptions of the three basic psychological needs of autonomy, competence, and relatedness influence their motivation to implement Achieve3000 in the classroom. This transcendental phenomenological study employed individual interviews, analysis of journal prompt responses, and focus groups to explore the perceptions of motivational factors influencing Achieve3000 implementation among rural North …
Employee Commitment, Engagement, And Performance When Shifting To A Virtual Workplace, Ariyana C. Brown
Employee Commitment, Engagement, And Performance When Shifting To A Virtual Workplace, Ariyana C. Brown
Doctoral Dissertations and Projects
The COVID-19 pandemic contributed to the accelerated implementation of remote work, leading to a decline in employee attitudes toward organizational commitment and productivity following the shift to a virtual workplace. This shift has resulted in high turnover rates and difficulty achieving continued success. Previous research has focused on the impact of remote work on employee productivity but lacks data showing how to improve employee attitudes toward commitment in a remote work environment. This study used a fixed design with correlational methods to determine how employee attitudes toward commitment have been affected by the shift to a remote workplace, leading to …
Predicting The Attitudes Towards Mathematical Modeling Of Primary Math Teachers: The Role Of Self-Efficacy And Motivation, Brenden Rawls
Predicting The Attitudes Towards Mathematical Modeling Of Primary Math Teachers: The Role Of Self-Efficacy And Motivation, Brenden Rawls
Doctoral Dissertations and Projects
The purpose of this non-experimental quantitative predictive correlational study was to investigate the extent to which efficacy for pedagogy in mathematics, efficacy for teaching mathematics content, effectance motivation in mathematics, years of experience, and access to statistics, data science, or mathematical modeling courses predict attitudes toward constructivist practices in mathematical modeling of Virginia primary school mathematics teachers. The goal of the research was to understand what affective characteristics support effective adoption Virginia's mathematics curriculum change. Higher levels of mathematics teacher self-efficacy have been associated with constructivist instructional practices and higher levels of student achievement. The sample included kindergarten through fifth-grade …
A Transcendental Phenomenological Study Of The Influence Of Leadership Styles On Teacher Retention In Rural Schools In South Carolina, Kayla Francena Carter
A Transcendental Phenomenological Study Of The Influence Of Leadership Styles On Teacher Retention In Rural Schools In South Carolina, Kayla Francena Carter
Doctoral Dissertations and Projects
This transcendental phenomenological study explored the influence of principal leadership on teacher retention in rural schools in South Carolina. Grounded in the theoretical framework of self-efficacy, the study examined how specific leadership behaviors and practices shape teachers' decisions to remain in or leave their positions. The central research question guiding this study was: How does a principal's leadership style impact teacher retention in rural areas in South Carolina? A purposeful sample of 12 certified elementary, middle, and high school teachers with at least three years of experience working in rural schools participated in the study. Data was collected through open-ended …
The Impact Of Street Medicine Programs On Addressing Poor Health Outcomes In Unhoused Populations, Lori R. Kelley
The Impact Of Street Medicine Programs On Addressing Poor Health Outcomes In Unhoused Populations, Lori R. Kelley
Doctoral Dissertations and Projects
The purpose of this phenomenological study was to understand the problem of poor health among unhoused populations based on the perspectives of outreach workers and shelter staff. This study was conducted in Monroe County, Indiana. The theory guiding this study was social ecological theory by Urie Bronfenbrenner. Social ecological theory was used to understand how social ecological layers impact poor health in unhoused populations. Hermeneutic phenomenology was used with purposive maximum variation sampling to gather seven study participants with lived experience of working with unhoused populations. Data collection included one-on-one interviews, observation, and documentation review. After data collection was completed, …
Play, Instruct, Lead: Investigating The Influence Observing Same-Gender Role Models Has On Leadership Development Of Collegiate Women Student-Athletes Coaching At Youth Sports Camps: A Phenomenological Study, Mercy-Nora Osei
Doctoral Dissertations and Projects
The purpose of this phenomenological study is to describe how observing same-gender role models influenced the leadership development of collegiate women student-athletes (CWSA) when coaching at youth sports camps (YSC) at NCAA institution campuses in the United States. The theory that guided this study was Albert Bandura’s theory on social learning, as it explained the relationship between observational learning and the influence role modeling had on leadership development. The central question was: How does observing same-gender role models influence the leadership development of collegiate women student-athletes when coaching at youth sports camps? This study used a transcendental phenomenological design to …
What My Church Mother Taught Me: A Phenomenological Exploration Of The Maternal Messages Given To Black Christian Women On How To Cope With Trauma, Melanie Joyce Coates
What My Church Mother Taught Me: A Phenomenological Exploration Of The Maternal Messages Given To Black Christian Women On How To Cope With Trauma, Melanie Joyce Coates
Doctoral Dissertations and Projects
The purpose of this qualitative phenomenological study was to explore the lived experiences of Black women in Churches of Christ as they perceive and interpret maternal messages about coping with and managing the effects of traumatic experiences. For this study, maternal messages was defined as advice, support, mentorship, or guidance from older Black Christian women to younger Black Christian women. It was important to understand the ways in which older Black women teach younger Black women in navigating mental health challenges within the context of a complex trauma history among African Americans. The first theory that guided this study was …
Perspectives Of School Based Mental Health Workers Supporting Intellectual Disabilities & Mental Health Disorders, Anna R. Cleeland
Perspectives Of School Based Mental Health Workers Supporting Intellectual Disabilities & Mental Health Disorders, Anna R. Cleeland
Doctoral Dissertations and Projects
This study aimed to investigate the current training of school based mental health (SBMH) professionals working with individuals with dual diagnosed individuals with Intellectual/Developmental disabilities and mental health disorders. A triangulated data approach of survey, focus group and journal reflection was completed providing opportunities for the SBMH professionals to describe their professional training to work with the population and expound on their experiences providing services in the K12 school setting. Results from all three data points indicated a large deficit in training options available specifically for professionals working with those who have an IDD/MH diagnosis. Results also outlined three themes/10 …
Job-Related Factors Affecting Special Education Teachers In The Pk-12 Classrooms Technology Proficiency: A Predictive Correlational Study, Kreshonya Porter
Job-Related Factors Affecting Special Education Teachers In The Pk-12 Classrooms Technology Proficiency: A Predictive Correlational Study, Kreshonya Porter
Doctoral Dissertations and Projects
The purpose of this predictive correlational study was to determine if a linear combination of job-related factors could predict special education teachers’ technology proficiency. The study is critical because teachers’ technology proficiency in a special education setting directly impacts students’ inclusivity, engagement, productivity, and achievements in the classroom. This study adds to the literature regarding special education teachers’ technology proficiency by examining specific job-related factors (experience, educational level, amount of technology-related professional development training, frequency of technology use, specialty, and job placement). The participants for this study were drawn from the population of special education teachers employed in pre-K through …
The Impact Of Education And Awareness In Influencing Lifestyle Behaviors That Prevent And Treat Sarcopenia In Older Adults: A Mixed-Methods Cross-Sectional Research Study, Alan Lynn Jones
Doctoral Dissertations and Projects
This mixed-methods, cross-sectional study assessed the current level of knowledge and awareness among people aged 50 and older about sarcopenia, as well as their willingness to adopt lifestyle changes that could prevent or reverse the condition as they age. The study aimed to determine whether a lack of awareness and knowledge is linked to current lifestyle behaviors that contribute to or protect against the development of the disease. The population included men and women 50 and older, living independently in the community with no prior diagnosis of sarcopenia. The study used a custom-designed questionnaire and semi-structured interviews. A total of …
Determining The Efficacy Of A Digital Small-Group Formatted Spiritual Care Program In Increasing Ministry Volunteer Resiliency And Retention At Groundwire, Andrew J. Ondo
Doctoral Dissertations and Projects
This project examined the efficacy of biblically informed, trauma-aware, peer-to-peer spiritual care systems within the solely digital ministry context of Groundwire. The study addressed the growing need for effective pastoral care in digitally mediated environments, where formation and fragmentation occur simultaneously and traditional leadership structures are often absent. The purpose was to design, implement, and evaluate a protocol that could cultivate the core concepts of resilience, intentionality, and wisdom among participants, reinforcing both practical resilience and retention. An action-oriented, primarily qualitative methodology was utilized. The final sample population consisted of eleven Groundwire participants engaged in peer-to-peer care on Discord, with …
A Phenomenological Study Of Teachers’ Perspectives On Social-Emotional Learning As A Tool For Mitigating Poverty, Violence, And Trauma In Urban High Schools Of West Tennessee, Schevonda G. Hunt
Doctoral Dissertations and Projects
The purpose of this phenomenological study was to understand teachers' perspectives on Social-Emotional Learning (SEL) as a mitigating factor for poverty, violence, and trauma for high school students in West Tennessee. At this stage in the research, SEL implementation was generally defined as the strategies and practices teachers used to integrate cognitive, emotional, and social aspects of learning to address the unique challenges faced by students in high-stress urban environments. The theory guiding this study was the social cognitive theory, which emphasized the reciprocal interaction between personal, behavioral, and environmental factors in learning and development. The central research question was …
Cognitive Behavioral Therapy: The Relationship Between Diet, Anxiety, And Depression And The Moderating Effect Of Cbt, Deborah J. Wright
Cognitive Behavioral Therapy: The Relationship Between Diet, Anxiety, And Depression And The Moderating Effect Of Cbt, Deborah J. Wright
Doctoral Dissertations and Projects
This study examined how cognitive behavioral therapy (CBT) techniques including cognitive restructuring and positive affirmations affect the relationship between dietary patterns and depression and anxiety symptoms. Research has established that CBT and diet affect depression and anxiety independently, but less research examines their collective impact. The study included 154 adult participants who filled out the Patient Health Questionnaire-9 and the Generalized Anxiety Disorder-7 alongside a Dietary Habits Checklist and a CBT Engagement Checklist during the previous two weeks. The results from multiple linear regressions showed no statistically significant moderation effects of CBT engagement on the relationship between diet and depression …
The Shared Experiences Of Betrayed Women In North Carolina Dealing With Long-Term Issues From Trauma Associated With Marital Infidelity: A Phenomenological Study, Anita M. Pittman
The Shared Experiences Of Betrayed Women In North Carolina Dealing With Long-Term Issues From Trauma Associated With Marital Infidelity: A Phenomenological Study, Anita M. Pittman
Doctoral Dissertations and Projects
The purpose of this qualitative phenomenological study was to describe the shared lived experiences of women affected by marital infidelity in North Carolina. Physical, emotional, and spiritual issues arise due to betrayal and brokenness of secure attachments. Findings from this study revealed that some shared emotional issues women faced following infidelity included depression, guilt, self-blame, and low self-esteem. Some issues took longer to recover from than others, such as loss of trust, low self-esteem, and varying physical health-related issues. The guiding theories for this study were Bowlby and Ainsworth’s Attachment Theory, Emotion-Focused Therapy developed by Greenberg and Johnson, and Vygotsky’s …
Linguistic, Academic, And Cultural Experiences Of High School English Language Learners And Sustaining Cultural Pedagogies: A Transcendental Phenomenological Study, Tina G. Wyatt
Doctoral Dissertations and Projects
The purpose of this transcendental phenomenological study was to describe the linguistic, academic, and cultural challenges faced by English language learners at a suburban high school in Texas. At this stage in the research, English language learners were defined as students enrolled in a Texas public high school in a suburban town living in America for no more than four years with little to no English language proficiency, no access to multicultural classrooms, limited instruction from culturally and linguistically trained teachers, and a foreign school environment. The theory guiding this study was Byram’s critical cultural awareness theory, as it aided …
Examining The Relationship Between Trust-Based Relational Intervention® (Tbri®), Placement Stability, And The Voluntary Placement Disruption Of Minor Children In Substitute Caregiving Environments, Kelsey Tiernan-Coleman Harrison
Examining The Relationship Between Trust-Based Relational Intervention® (Tbri®), Placement Stability, And The Voluntary Placement Disruption Of Minor Children In Substitute Caregiving Environments, Kelsey Tiernan-Coleman Harrison
Doctoral Dissertations and Projects
Placement stability is associated with positive outcomes for minors in substitute caregiving environments. Numerous variables are related to placement stability, but there is a paucity of data highlighting specific interventions that improve placement stability. Trust-Based Relational Intervention (TBRI)® has been studied extensively in child welfare populations, with promising results, including improved caregiver-child attachment and decreased child internalizing and externalizing behavior, psychiatric symptomology, and caregiver burnout and stress. However, TBRI® has not been studied exclusively in relation to placement stability. This mixed-methods design study examined the relationship between TBRI®, including the degree and timing of exposure, placement stability, and voluntary placement …
Law Enforcement Officer Perceptions In The Current Socio-Political And Cultural Environment: How Psychological Stress Impacts Overall Job Satisfaction, Mitzie L. Forrest
Law Enforcement Officer Perceptions In The Current Socio-Political And Cultural Environment: How Psychological Stress Impacts Overall Job Satisfaction, Mitzie L. Forrest
Doctoral Dissertations and Projects
The purpose of this qualitative study was to explore police officer perceptions of job stress and satisfaction within the occupational environment at a mid-sized police agency in the Southern United States in the five years immediately following the George Floyd incident. Using Grounded Theory (GT), six major socio-political and cultural factors were investigated to determine the effects on police officer wellbeing and overall job satisfaction. The factors explored were defund the police, Black Lives Matter, social unrest, media impact, cancel culture, and woke culture. The data collection process involved the triangulation of data obtained through an agency-wide anonymous survey to …
The Complexities Of Impoliteness In Digital Workspaces: A Politeness Theory Analysis Of Gen Z Workplace Communication, Russell D. Jones
The Complexities Of Impoliteness In Digital Workspaces: A Politeness Theory Analysis Of Gen Z Workplace Communication, Russell D. Jones
Doctoral Dissertations and Projects
The purpose of this qualitative study was to investigate how Generation Z’s on TikTok influences their communication patterns in professional and social contexts, with specific attention to the role of politeness and impoliteness. Addressing a gap in communication scholarship, digital-native practices reshape established theories of interaction and affect workplace expectations were examined. Using a phenomenological design, data was collected from 30 semi-structured interviews and 300 open-ended survey responses to capture a broad and deep account of Gen Z communication. Thematic analysis and triangulation revealed three dominant patterns: (a) the redefinition of professionalism through informal and brief exchanges, (b) the habitual …