Digital Commons Network^™

Social Experiences Of Muslim Americans Regarding The Intolerance Displayed By Non-Muslims, Munder Abderrazzaq

Journal of Social, Behavioral, and Health Sciences

Non-Muslims in the United States have openly expressed their opposition regarding Muslim Americans, which has led to the racial profiling and unequal treatment of Muslim Americans. Literature regarding the intolerance displayed by majority members indicates a need for further research that explores the point of view of minorities in the United States. Intolerance is defined as the refusal and unwillingness to respect or tolerate persons of a different social group or members of minority groups who hold beliefs contrary to one’s own. The intolerance displayed among members of different religious and cultural backgrounds can limit the ability to discover new …

A Conceptual Continuous Improvement Framework To Examine The "Problems Of Understanding" Applied Research, Silvie Maclean

Higher Learning Research Communications

Objectives: Improving performance to meet strategic priorities, such as teaching balanced with increased applied research activities, has developed into a central, though contentious, discourse for faculty in Ontario colleges. The aim of this article is to analyze and better understand why faculty are not engaged in applied research practices.

Method: This article draws from social cognition theory and a social constructivist perspective. The literature review examines the evolution of colleges in Ontario, including the political factors and symbolic artifacts that shape values and organizational practices. This study sought to explore how a conceptual continuous improvement (CI) framework might advance …

Action Research: A Culturally Specific Case Study On Organizational Capacity-Building To Battle Addiction In The Oneida Native-American Community, Anita F. Barber, Mark Gordon

Journal of Sustainable Social Impact

The Healing Society (coded to mask) is a new and developing organization operated by a volunteer board created by Oneida Nation community members. Leaders were seeking strategic direction to build organizational capacity and sustainability for this new organization. They sought to make positive social change after a well-known community member died from an overdose. The purpose of this post-positivist, constructionist qualitative case study was to gather empirical data from the perspectives of internal and external stakeholders through a SWOT analysis. Their answers addressed: (a) the organizational strengths and weaknesses of The Healing Society to ensure short-term strength and long-term growth, …

Protocol For Conducting Procedural Skills Training With Simulators: A Critical Proposal, Gleyvis Coro-Montanet, Julia Sánchez-Ituarte, Ana De La Hoz-Calvo, María Jesús Pardo-Monedero

Higher Learning Research Communications

Task trainer simulators are often used in medical programs for bachelor’s degree students when teaching procedural skills. They provide the opportunity to practice dangerous maneuvers that students are not ready to perform on real patients yet. The rise of technology has vastly expanded the availability of these devices for use in teaching. To develop a protocol that would account for the complexities of psychomotor learning, based on student progress, and improve training quality, we designed a protocol for the bachelor’s degree program in dentistry. We justify the key elements of the proposal and explain the full working protocol.

How Does A Responsible Leader Win In A Competitive World?, Patricia Macneil, Rocky J. Dwyer, Maggie Matear

International Journal of Applied Management and Technology

Competitiveness demonstrates a firm’s effectiveness in achieving an advantage over others. A leader’s competitiveness can facilitate higher profits and growth. It can also lead to unethical and irresponsible corporate dealings. This paper suggests competitiveness can be responsible.

Responsible Leadership defines two main responsible leaders (RL), integrative and instrumental. Integrators are linked to social responsibility and multiple stakeholders, while Instrumentalists are associated with competitive advantage and shareholders. Missing from extant research frameworks is how the two RLs experience competitiveness.

We examined the lived experience of a group of Top 100 Leaders in Canada, finding that both RLs practiced responsible competitiveness. A …

Effective Decision-Making Strategies That Support Long-Term Sustainability In Nondenominational Churches, Andre Paul Davis Jr.

Walden Dissertations and Doctoral Studies

Ineffective financial decision-making has frequently led to nondenominational church failures and contributes to 4,000 to 8,000 churches closing each year in North America. Grounded in stewardship theory, the purpose of this qualitative multiple case study was to explore effective financial decision-making strategies in nondenominational churches that support long term sustainability. Participants were 10 church leaders who successfully used financial decision-making strategies to support long-term sustainability in Central North Carolina was used for this study. Data were collected from semi structured interviews and internal church documents relating to church leadership's financial decision-making and analyzed using thematic analysis. Four themes emerged: budgeting …

Empowerment, Personality, And Leader-Member Exchange Quality In Physicians, Tony S. Reed

Walden Dissertations and Doctoral Studies

Nearly 100,000 people suffer injury or death each year due to errors in the United States healthcare system. Researchers have identified that empowerment by physicians can address this significant social issue. Despite this knowledge, qualifications to empowering behaviors in physicians have not been identified. A quantitative nonexperimental correlation approach was used to determine the role that personality type and high-quality leader-member exchange may play in the physician’s ability to create empowerment at academic medical centers in the United States. The theoretical framework of empowering leadership, Jung’s psychological types, and leader-member exchange quality informed the research design and contributed to the …

Leadership Strategies For Implementing Organizational Change, Aljanal Hamer Carroll

Walden Dissertations and Doctoral Studies

Change initiatives within the heating, ventilation, and air conditioning (HVAC) industry fail because business leaders are not successful in implementing change readiness strategies. Grounded in transformational leadership theory, the purpose of this qualitative multiple case study was to explore the strategies that some leaders in HVAC companies use to implement change initiatives successfully. The participants consisted of 4 business leaders from 4 HVAC companies who successfully implemented change initiatives within their organization. The 4 businesses have fewer than 100 employees located in Charlotte, North Carolina. Data collection procedures included semistructured interviews and a collection of organizational documents. Validating the study …

Exploring Systemic Collaboration Across Organizational Strata Within Public Schools’ Improvement Systems, Lori L. Foltz-Rea

Walden Dissertations and Doctoral Studies

Despite government policies and reform efforts, the adoption of improvement systems that include collaborative practices has failed to increase student achievement as measured on Ohio’s state report cards for public school districts that have implemented the Ohio Improvement Process. Systemic, collaborative practices hold promise, but a gap existed in understanding how members engaged in collaborative practices across the organization. The study's purpose was to qualitatively explore principals’, teachers’, and district-level administrative members’ behaviors, perceptions, and practices across one Ohio school district’s three organizational strata associated with teaching and learning to discover how collaborative practices influence continuous improvement. Gronn’s leadership distribution …

Successful Strategies For Adopting Open-Source Software, Balla Barro

Walden Dissertations and Doctoral Studies

Middle-level information systems managers (ISMs) in small-scale organizations often have challenges in determining the most appropriate strategy for adopting open-source software (OSS) in their organizations. The ISMs need to determine the right strategy for adopting OSS to protect the organizations’ information technology infrastructure. Grounded in the diffusion of innovation theory, the objective of this multiple case study was to explore strategies middle-level ISMs used to adopt OSS in their small-scale organizations. Six middle-level ISMs from three small-scale organizations with experience of not less than six years in OSS adoption strategy in the city of Frederick, Maryland, shared their strategies during …

The Impact Of Recession-Era Austerity Measures On The Work-Life Balance Of Public Employees, Judith Small-Benn

Walden Dissertations and Doctoral Studies

AbstractThe downturn in the economy from 2009 to 2011 caused public service leaders to adopt austerity measures, such as increased costs of nonwage benefits, mandatory furlough days, and merit increase freezes. There is little research on the impact of austerity measures on the lives of public service employees. The purpose of this study was to bridge this knowledge gap through an exploration of the long-term effects of austerity measures on the lives of the state agency employees. The theoretical framework for this study was Perry and Wise’s public service motivation theory. The study presented the impact of austerity measures on …

Small Business Hair Salon Owners Effective Marketing Strategies, Tammy Lorraine Riley

Walden Dissertations and Doctoral Studies

AbstractThe hair salon industry is one of the largest employers in the United States; however, only 80% of small business hair salon owners survive longer than five years. Small business salon owners who fail to implement effective marketing strategies are at a higher risk of failure. Grounded in Porter’s five forces model, the purpose of this qualitative multiple case study was to explore marketing strategies small business hair salon owners use to sustain their business beyond five years. The participants comprised five small business hair salon owners in Jacksonville, Florida, who effectively used marketing strategies to sustain their business beyond …

Strategies For Implementing Internet Of Things Devices In Manufacturing Environments, Todd Efrain Hernandez

Walden Dissertations and Doctoral Studies

The Internet of Things (IoT) has been exploited as a threat vector for cyberattacks in manufacturing environments. Manufacturing industry leaders are concerned with cyberattacks because of the associated costs of damages and lost production for their organizations. Grounded in the general systems theory, the purpose of this multiple case study was to explore strategies electrical controls engineers use to implement secure IoT devices in manufacturing environments. The study participants were eight electrical controls engineers working in three separate manufacturing facilities located in the Midwest region of the United States. The data were collected by semistructured interviews and 15 organizational documents. …

Workplace Spirituality Among University Administrative Employees In Southeastern Georgia, Leo W. Riley Jr

Walden Dissertations and Doctoral Studies

AbstractWork engagement in the United States is reportedly below 30%, and a 4.6% decline in employee tenure with worker devaluation concerns university management in higher education. The specific management problem was university management’s lack of university worker’s knowledge concerning workplace spirituality’s influence on the lived experiences of university administrative employees who were unsatisfied, depersonalized, and devalued at a university located in Southeastern Georgia. The purpose of this qualitative transcendental phenomenological study was to identify and report the lived experiences of university administrative employees regarding workplace spirituality. The reciprocity theory was the conceptional framework in this study. The study research question …

Teacher And Principal Perceptions Of Principal Support Of Mathematical Literacy In Elementary Classrooms, Erika J. Johnson

Walden Dissertations and Doctoral Studies

Although the role of the principal has shifted from manager to instructional leader responsible for teaching and learning, little is known about supports offered to elementary teachers from principals in the area of mathematical literacy. Elementary principals are inconsistent in terms of supporting teachers’ mathematical literacy instructional strategies. To develop a culture of mathematical understanding, principal support is required. The purpose of this basic qualitative study was to explore elementary school principals’ and teachers’ perceptions of supports offered by elementary principals to teachers in the area of mathematical literacy. The conceptual framework for this study was Burns’ transformational leadership theory. …

Exploring The Value Of Technology Within Cross-Departmental Communications, Brian J. Luckey

Walden Dissertations and Doctoral Studies

While many midsized businesses have invested in technology to support business operations, most have not realized the potential value of using technology to collaborate cross-departmentally. There is a lack of knowledge concerning strategies for using technology to facilitate effective organizational communications, which has resulted in operating technology investments being made without corresponding investments in communication technologies. The purpose of this qualitative case study was to fill the knowledge gap concerning the impact of technology for cross-departmental communications. The theoretical foundation for this study was based on systems theory, organizational theory, and stakeholder theory. The key research question involved the impact …

Health Care Manager Electronic Medical Record Systems Implementation Strategies To Improve Patient Outcomes, Mcarthur Bruno Damis

Walden Dissertations and Doctoral Studies

Ineffective implementation of electronic medical record systems (EMRS) among health care outpatient clinics results in substantial financial loss. Health care managers (HCMs) in outpatient clinics who fail to implement EMRS adversely affect employee usage and performance. Grounded in fayolism theory, the purpose of this qualitative multiple case study was to explore the strategies health care managers used to implement EMRS in their organizations. The participants were six HCMs in a U.S East Coast city. Thematic analysis was used to analyze the data from semistructured interviews and internal company documents. Five themes emerged: internal communication, overcoming barriers, time management, compensation improving …

Catalyzing And Implementing Innovation Strategies In The Information Technology Industry Workforce, Sameh Mohamed

Walden Dissertations and Doctoral Studies

Information technology (IT) business leaders fail to meet business goals because of a lack of innovation and strategies for catalyzing and implementing innovation. IT industry leaders understand that a lack of innovation can increase the risk of not maintaining business sustainability and competitive advantage and, potentially, business failure. Grounded in the dynamic capabilities theory, the purpose of this qualitative single case study was to explore strategies IT business leaders in the United Arab Emirates (UAE) use to catalyze and implement innovation to meet business goals through their IT workforces. The participants comprised five business leaders from an IT company located …

Workplace Spirituality, Organizational Ethics, And Conscious Leadership, Tasha Dufrene

Walden Dissertations and Doctoral Studies

AbstractThe problem of organizational ethics was addressed by examining the relationship between organizational ethics, workplace spirituality, and conscious leadership as a catalyst for positive social change. Spiritual leadership theory and social learning theory provided the theoretical frameworks for this study. Both theories provided a theoretical understanding of how learned social behaviors and leadership have an impact on organizational culture. The purpose of this quantitative cross-sectional study was to understand the relationship between workplace spirituality, organizational ethics, and conscious leadership. It is important to understand the relationship between workplace spirituality, organizational ethics, and conscious leadership because the negative effects of low …

The Relationship Between Hospitals’ Electronic Health Records Maturity And Excess Readmission Ratio, Cynthia Saint-Ulysse

Walden Dissertations and Doctoral Studies

Since the Health Information Technology for Economic and Clinical Health Act was enacted in 2009, a majority of U.S. hospitals have adopted electronic health records (EHR) to improve quality of care. However, variations exist in the technology's capability and maturity, making it difficult for researchers to analyze the full impact. The purpose of this quantitative study was to explore the relationship between hospitals' EHR maturity and the quality measure of excess readmissions, as well as the relationship between hospital characteristics, specifically, hospital location and the number of licensed beds in Medicare hospitals (N = 1,006). Both the chi-square statistical test …

Nurse Executives’ Intuitive Decision Making And Leadership Personality Styles During Organizational Change, Chaudron Carter Carter Short

Walden Dissertations and Doctoral Studies

Within the complex and multifaceted health care environment, nurse executives are challenged to effectively make decisions and lead organizations through change. How nurse executives make those decisions is determined in a variety of ways, one being through intuitive decision making. The purpose of this quantitative correlational study, guided by the dual process theory, was to examine nurse executives’ intuitive decision making and leadership personality styles during organizational change. The Agor Intuitive Management Survey and the Multifactorial Leadership Questionnaire were administered to 70 nurse executives recruited by direct email obtained from public hospital organizations’ websites and social media platforms. Regression analysis …

How Supply Chain Managers Develop Agile Capability Strategies In The Workforce, Bethany Iris Grace

Walden Dissertations and Doctoral Studies

Ineffective change management strategies lead to poor organizational performance. Higher levels of agile capabilities have been shown to improve success in managing change. The research problem was that supply chain managers do not have coherent strategies to develop agile capabilities in the workforce. The purpose of this qualitative, exploratory multiple case study was to investigate how supply chain managers develop strategies to build agile capabilities in the workforce. The conceptual framework that grounded this study includes resource-based view theory and leader-member exchange theory. The research question explored how supply chain managers develop strategies for building agile capabilities in the workforce. …

Noncompetitive Subordinate Employees’ Descriptions Of Adaptive Performance Following An Internal Promotion, Yemisi Milledge

Walden Dissertations and Doctoral Studies

Employees’ views on internal promotions tend to influence outcomes such as support given to the promoted employee, employee organizational commitment, and employee job satisfaction. Research on the influence of internal promotions has focused primarily on the reactions of competitive non-promoted internal candidates and those of the promoted individuals. This qualitative study investigated how employees who did not compete for a promotion adapted to a coworker being promoted to become their supervisor and how the employees described the coworker’s adaptation to the promotion. A taxonomy of adaptive performance and generic qualitative research formed the conceptual frameworks, and the leader-member exchange theory …

The Relationship Between A Supervisor’S Emotional Intelligence, Employee Engagement, And Turnover Intention, Sloan Leane Rawhoof

Walden Dissertations and Doctoral Studies

Employee turnover costs employers billions of dollars annually, negatively impacting an organization’s bottom line. Business leaders must align employee engagement and supervisor emotional intelligence to reduce turnover and improve profitability. Grounded in employee engagement theory, the purpose of this quantitative correlational study was to examine the relationships between employee engagement, supervisor emotional intelligence, and turnover intention. Data were collected from 74 hourly employees and seven supervisors in a manufacturing company in Georgia using two paper surveys for hourly employees and one online survey for supervisors. Multiple regression analysis was performed on the data, assumptions were evaluated, and no violations were …

Healthcare Leader Strategies For Leveraging Electronic Heath Records, Danessa Thomas

Walden Dissertations and Doctoral Studies

AbstractHealthcare organizations may incur significant losses of productivity and profit because of the absence or incomplete implementation of Electronic Health Records (EHRs). EHRs are important to healthcare leaders because they enhance communication between providers and patients, reduce unnecessary costs, and increase adherence to clinical guidelines. Grounded in the transformational leadership theory, the purpose of this qualitative multiple case study was to explore strategies that some successful healthcare leaders used to leverage EHRs in their organization to increase profit and productivity. The participants were nurse managers from four healthcare organizations that successfully implemented an EHR system in Georgia. Thematic analysis was …

Retention Of Institutional Memory Amidst The Generational Shift In Higher Education, Michelle L. Newman

Walden Dissertations and Doctoral Studies

Retirement of baby boomers results in institutional knowledge loss and gaps in business continuity. The specific management problem is that managers in American higher education institutions have challenges maintaining business continuity as they lose institutional knowledge when baby boomers retire and millennials assume those positions. The purpose of this qualitative case study was to explore how organizational managers in online universities are transferring tacit knowledge from the retiring baby boomers to their millennial replacements to maintain business continuity. The conceptual framework of this study was based on Bridges’s model on transition to capture the effects of the generational changes occurring …

Communicating Organizational Vision And Values To A Multigenerational Workforce, Jose M. Peralta

Walden Dissertations and Doctoral Studies

Differences in values, motives, and beliefs of members of a multigenerational workforce can negatively impact organizational sustainability. Business leaders who cannot communicate organizational vision and values to a multigenerational workforce risk reduced organizational sustainability. Grounded in generational cohort theory, communication accommodation theory, and organizational culture theory, the purpose of this multiple case study was to explore strategies that leaders of multigenerational workforces within the financial industry use to communicate organizational values and vision for a sustainable work environment. Participants comprised five financial organization leaders in New York City who successfully implemented communication strategies to communicate organizational vision and values for …

Change Fatigue, Job Satisfaction, And Organizational Commitment Among Nurses, Melissa Kapping

Walden Dissertations and Doctoral Studies

The healthcare environment is complex and ever-changing, which has a direct impact on the nurse. The effects of the constant change to the nurse may result in the development of change fatigue, which causes the loss of trust in the organization, a feeling of resentment, and a sense of apprehension while depleting the individual’s reserves. The purpose of this correlational study guided by Lazarus and Folkman’s stress and coping theory was to determine if there is a relationship between (a) job satisfaction and change fatigue and (b) organizational commitment and change fatigue in nurses who work in an outpatient clinical …

Trust-Building Strategies Laboratory Managers Use To Cultivate The Engagement Of Laboratory Employees, Jessica Treadway

Walden Dissertations and Doctoral Studies

Employee engagement significantly impacts organizational outcomes; however, it is also a significant issue for leaders since employees who are not engaged impact organizational performance and profitability. Through the perspective of the social exchange theory, the purpose of this multiple case study was to explore trust-building strategies laboratory managers use to cultivate the engagement of laboratory employees. The population comprised five laboratory managers across various industries and geographical locations in the United States who successfully implemented trust-building strategies that cultivated employee engagement. Data were collected from semistructured interviews and public organizational documents such as annual reports, employee testimonials, and media/news articles. …

Falling Angels: A Qualiative Study Exploring Nonprofit's Organizational Practice, Lorraine Coker

Walden Dissertations and Doctoral Studies

Veterans are more susceptible to homelessness as well as to physical and psychological problems than other groups because of their high exposure to combat-related trauma and geographic dislocation due to military deployment. This administrative study addressed struggles that the Falling Angels nonprofit organization faced with implementing its mission to serve all homeless veterans in a midwestern American state while preparing to expand housing services to accommodate homeless women veterans. The study was created to explore and describe how this organization employs homeless or displaced veterans. The research question was used to explore overall organizational performance of management by analyzing participants’ …