Digital Commons Network^™

Service Encounter Behavior (Seb) In Higher Education: The ‘Moment Of Truth’ From A Dyadic Perspective In Programme Administration, Lai Hong Ng, Lai Ling Ng

Journal of Global Education and Research

The global increase in demand for higher education has intensified competition and led to the marketisation of higher education. It is pertinent to manage service quality because students rely on the service encounter behavior (SEB) of employees when judging service encounters. This research gains insights into the SEB of student-employee in programme administration, which are influenced by situational definitions and situational roles (role expectations and role response), from a dyadic perspective. The critical incident technique is employed to elicit employees’ experiences in service encounters. The outcome of this research offers an SEB guide, identifying situational roles in a range of …

Transformative Education: Paulo Freire’S Pedagogy Of The Oppressed And Its Contemporary Resonance, James P. Takona

Journal of Global Education and Research

This study explores the importance of Freire’s critique of the ‘banking model’ of education and its implications for contemporary challenges such as digitalization, cultural inclusivity, and sustainability. By addressing systemic barriers, Freire’s concepts offer valuable strategies for fostering critical consciousness, cooperative learning, and equitable opportunities. Culturally responsive teaching and sustainability education align with Freirean principles, providing tools to address global issues like inequality and climate change. These approaches recognize students’ real-world experiences, encourage critical thinking, and inspire collective action. The findings demonstrate Freire’s educational strategy as a valuable tool for educators and policymakers. By embracing his principles of dialogue, empowerment, …

Afghanistan: Consolidation Of Power Under The Taliban, Challenges And Sustainability, Ali Ahmad Jalali

Journal of Strategic Security

Four years after the return of the Taliban to power in Afghanistan, the country under the clerics’ rule is peaceful but not stable. The country is internationally isolated, economically in crisis and socio-politically divided. Despite earlier pledges to share power with other Afghan parties and respect democratic rights of all Afghans,^[i] the Taliban swiftly reinstated many of their harshest policies, pushing women out of public life and allowing no dissent.

Adhering to an ideology of radical exceptionalism, the ruling Taliban maintain control over the country through a totalitarian governance while keeping ideological ties with regional and global Jihadist groups. …

Learning From Afghanistan: The Futility Of Occupation In Nation-Building, Jithin Raveendran

Journal of Strategic Security

This article explores the challenges and failures of nation-building under occupation Amidst an active warfare, using Afghanistan as a critical case study. Over two decades, the US-led intervention sought to establish stability and democracy but ultimately faltered due to misaligned strategies and systemic flaws. Efforts to impose Western governance structures clashed with Afghanistan’s deeply rooted tribal and cultural norms, fueling resistance and eroding legitimacy. The article identifies key shortcomings, including the neglect of local agency, cultural insensitivity, over-reliance on military solutions, and the perpetuation of dependency and corruption. It argues that nation-building by occupying forces is inherently flawed without prioritizing …

From Nation-Building To Collapse: Analyzing Afghanistan’S 2021 Fall And The Geopolitical Entropies Of U.S. Withdrawal, Arash Beidollahkhani, Edriss Rasa

Journal of Strategic Security

The collapse of the Afghan government in 2021 and the subsequent return of the Taliban marked a significant shift in contemporary geopolitics. This paper examines the political and social dynamics surrounding the U.S. and allied forces' withdrawal, focusing on the entropic forces that contributed to the breakdown of Afghanistan’s governance system. While Afghanistan has experienced recurrent governmental collapses, the post-2021 crisis highlights deeper structural challenges within both the geopolitical and domestic spheres. The research investigates the failure of the U.S.-backed Afghan government, established through two decades of nation-building efforts, and explores how the abrupt foreign withdrawal dismantled fragile political structures, …

The Political Philosophy Of Habitude: Conservatism Analytically Explained, Kyle S. Hodge

USF Tampa Graduate Theses and Dissertations

Conservatism is both undertheorized and poorly understood in philosophical political theory; all extant theories have proven deficient. They either conflate what is contingently associated with conservatism with its essence, draw mistaken generalizations from apparently conservative behavior, or else are explanatorily incomplete.

To avoid these deficiencies, I develop a rigorous, theory-neutral groundwork for evaluating theories of conservatism. This groundwork utilizes both traditional methods of analytic philosophy and, for the first time in the field, historiometry. Philosophical analysis determines the formal requirements of a successful explanation while empirical, historiometric data determines the most salient conservative exemplars whom any such theory must explain. …

The "N" Framework: A Teacher Knowledge Framework For Numeracy Across The Curriculum, Kathy O'Sullivan, Niamh O'Meara, Merrilyn Goos, Paul Conway

Numeracy

Governments and policymakers around the world are encouraging teachers to teach numeracy across the curriculum. This paper proposes a theoretical framework for the knowledge required to teach numeracy across multiple disciplines. The concept of teacher knowledge is complex and consists of many different facets of knowledge. This paper proposes a framework that integrates theories from existing models of general and subject specific teacher knowledge, along with a model of numeracy. The authors developed the "N" framework, an integrated framework of numeracy knowledge, subject specific knowledge, and pedagogical content knowledge. Each element is essential for teaching numeracy across the curriculum in …

The Epistemologization Of Scientific Knowledge: Scientific Textbooks And Education In The 18th And 19th Centuries, Brian P. Bieganski

USF Tampa Graduate Theses and Dissertations

Philosophy, despite its proclivities towards history and contextualization, often neglects to properly note various characteristics of ideas. In particular, there seems to be a kind of blindness to a key component of how ideas come into being: namely, the role of writing that leads to the preservation and transmission of ideas. Textbooks, for instance, are a key instrument for containing, disseminating, and archiving knowledge of a specific domain that can be used to introduce those complex concepts to newcomers and the unspecialized. As such, a textbook is an epistemic device used for transmitting a condensed constellation of ideas, concepts, formulas, …

Nepaliness As Assemblage: Diasporic Belonging, Colorism, And Caste In The Associational Life Of Nepali Migrants In Florida, Shuvechha Ghimire Sharma

USF Tampa Graduate Theses and Dissertations

The research fundamentally challenges romanticized ideas of migration—shedding older inequalities, idealizing “leveling up,” and being a part of “unified diasporic communities”—and unmasks a rather uneasy, far more intricate reality: the preexisting sociocultural and political structures and identities are not shed, rather actively reproduced and rigorously, often consciously, reconfigured within the transnational diasporic spaces. As such, the research reveals that Nepali diasporic associations in Florida play a vital role in perpetuating and reshaping social inequalities and contested national identities, significantly impacting transnational dynamics. The work contends that caste hierarchies persist in structuring associational life, influencing participation and resource distribution. Concurrently, colorism …

Integrating Visual Pedagogies With The Digital Platform To Establish Authenticity As A Gold Standard In Chinese Ideological And Political Education, Ruiqian Su

USF Tampa Graduate Theses and Dissertations

This qualitative study investigates the role of visual pedagogies, including photo-elicitation via Xiaohongshu, in fostering authentic engagement in asynchronous discussions within Chinese Ideological and Political Education (CIPE). It examines both the pedagogical opportunities and challenges associated with integrating visual content—such as images, videos, and multimedia—into CIPE. In response to limitations in traditional CIPE teaching methods, particularly in promoting critical thinking and meaningful student interaction, the research explores how digital tools can enhance engagement and provide a culturally responsive framework for ideological education.

The study addresses two central research questions: (1) How do CIPE instructors perceive the role of visual pedagogies …

Corruption And Foreign Influence: A Cross-National Analysis Of Environmental Violence, Jamilah D. Christiansen

USF Tampa Graduate Theses and Dissertations

World systems theory argues that wealthier nations exploit less developed nations, exerting their power and influence to take advantage of resources, often with little pushback. However, there is an ever-growing number of conflicts organized by citizens and activists alike that seek to push-back against the exploitation of their homes and labor, working to resist the political corruption and foreign manipulation within their governments. This dissertation examines the factors that contribute to the rise in environmentally-related conflicts, the impacts of those conflicts, and finally the resolutions of those conflicts using data that includes 1370 instances of conflict across 101 nations from …

Cyber Security Of Autonomous Vehicles: The Implications For City Planning, Tegg Westbrook

Journal of Strategic Security

The rise of autonomous vehicles (AVs) has proclaimed positive consequences for urban quality, including reductions in accidents and deaths. As automobiles become digitalized, questions over cyber or electronic threats require further contextualization in urban security scholarship. Focusing on literature on radiofrequency interference of Global Navigation Satellite System (GNSS)-aided and -dependent systems, the aim of this article is to consider threats to vehicle safety from electronic interference and the implications for users, city planners, asset managers, and vehicle manufacturers.

While well-known issues such as privacy aversion, tax avoidance, and fraud are documented, it expands on other less-well-known threats to autonomous vehicles …

Combating Genocide Denial Through Rwanda’S Foreign Policy, Jonathan R. Beloff

Genocide Studies and Prevention: An International Journal

Rwanda’s foreign policy is still greatly influenced by the 1994 Genocide against the Tutsi, commonly referred to as the Rwanda Genocide. Despite the genocidal massacres ending over thirty years ago, the Rwandan government still perceives its continued threat. Despite tangible threats to the state, such as the Democratic Forces for the Liberation of Rwanda (FDLR) decline, the concern of the genocide’s lasting ideology and denial still concerns Rwandan policymakers responsible for the nation’s foreign policy and remembrance. This research relies on in-depth fieldwork with various Rwandan government agencies responsible for crafting state security, foreign policy, and anti-genocide policies. It examines …

Dangerous Legitimacy: The Risks Of Normalizing Hamas As A Fundamentalist Terror Group In Western Discourse, Shevach Berkovits, Darnell Downes, Hunter Lacroix, Michael Dobkowski

Journal of Strategic Security

This article examines the dangers of Western discourse misrepresenting and normalizing Hamas, a fundamentalist terrorist group, as a legitimate actor in regional crises and conflicts. It explores Hamas' origins as a global terrorist organization, its history of armed conflict with neighbors and the broader Western world, and its ideological roots in religious fundamentalism and totalitarianism. The article argues that Hamas’ principles and actions are fundamentally incompatible with Western democratic ideals, posing a significant threat to regional and global security. It also addresses the ongoing challenges of "Western washing" Hamas through propaganda spread via social activism and social media. The article …

Human Trafficking In South Africa. By Philip Frankel. Cape Town: Hsrc Press, 2023., Ezenwa Olumba Phd

Journal of Strategic Security

No abstract provided.

Full Issue 18.3

Genocide Studies and Prevention: An International Journal

No abstract provided.

Round Table (Part 3) Book Review: From Discrimination To Death: Genocide Process Through A Human Rights Lens, Andrew Woolford

Genocide Studies and Prevention: An International Journal

No abstract provided.

Round Table (Part 4) Book Review: From Discrimination To Death: Genocide Process Through A Human Rights Lens, Melanie O'Brien

Genocide Studies and Prevention: An International Journal

No abstract provided.

Book Review: Perpetrators Of Mass Atrocity: Terribly And Terrifyingly Normal?, Hollie Nyseth Nzitatira

Genocide Studies and Prevention: An International Journal

No abstract provided.

Measuring Social Capital In Tourism Operation And Its Influences On Peoples’ Involvement, Kalimuththu Shanmuganathan, Nalin Abeysekera, L.P.S. Gamini, Lalith Chandralal

Journal of Global Hospitality and Tourism

This study developed a reliable scale for measuring Social Capital in the context of tourism operations and examines its influences on Peoples' Involvement. The quantitative research method was employed, and the five stages of data purification processes were performed: identification of dimensions and indicators, item-to-total correlation, and explorative factor analysis, confirmatory factor analysis, and the structural equation model. The study identifies four dimensional scales of social capital across 13 indicators: bonding social capital, social bridging capital, social linking capital, and social harmless capital, and confirms that social capital has a significant influence on peoples' involvement. As the first effort at …

Pedagogy, Technology Acceptance, And Technological Pedagogical Content Knowledge Among Nursing Faculty, Rachel Ross

USF Tampa Graduate Theses and Dissertations

Integrating pedagogical and technological knowledge among faculty is crucial, especially within Florida state colleges’ Nursing (ADN) programs. I explored the impact of three decades of technological advancements on faculty's ability to incorporate technology into their teaching methods using a qualitative, exploratory design; I conducted semi-structured interviews via Microsoft Teams. The analysis of faculty perceptions, experiences, and challenges reveals a significant gap in pedagogical knowledge despite strong subject matter expertise, indicating underdeveloped instructional strategies and learner-centered pedagogies. Additionally, participants exhibited a diverse understanding of the Technological Pedagogical Content Knowledge (TPACK) framework, highlighting difficulties in effectively integrating technology, pedagogy, and content knowledge. …

Beyond Political Democracy And Plebiscitary Citizenship: Accounting For New Modes Of Participation And Citizenry In Saudi Arabia, Shumaila Fatima

USF Tampa Graduate Theses and Dissertations

This dissertation addresses the global need to understand the evolving state-society relationship in a developmental state. The reforms in Saudi Arabia are widely gaining attention for abandoning the country’s longstanding illiberal practices. Yet, the state remains conventionally conservative in numerous ways for citizen and non-citizen populations. The dissertation employs a combination of qualitative and quantitative methods and a set of conceptual frameworks to analyze what the reforms indicate about the concepts of democracy and citizenship. The dissertation is divided into three journal-style articles. The first article of the dissertation analyzes three reforms to find implicit or explicit evidence of rights …

Navigating Emotional Landscapes: A Black Woman's Perspectives, Nasya T. Jasper

USF Tampa Graduate Theses and Dissertations

Black women exist in a unique positionality and their experiences with depression and anxiety are shaped by distinctive structural factors. However, their experiences are often overlooked in sociological research and more broadly in academic/medical research. This study investigates the ways Black women are framing their experiences with depression and anxiety on Tiktok and Instagram. I conduct a qualitative study through a social media content analysis grounded in Black feminist thought and narrative analysis. This research is not only academic for me, but deeply personal, as I seek to amplify the voices of women whose struggles often go unrecognized. The findings …

On The Frontline: How Public Library Workers Experience Florida’S Increasing Social Inequality, Jordan P. Rogers

USF Tampa Graduate Theses and Dissertations

As public libraries tend to reflect the needs and interests of their communities, this qualitative study explores how growing local physical and sociodemographic changes affect public libraries in metropolitan areas and the experiences of staff. Interviews with nine library workers from four densely populated counties in the U.S. state of Florida gave insight into the hypervisibility of inequality within and between public libraries, as well as the effects of this inequality on the libraries and their staff. The local changes that participants reported included population growth, constant development, gentrification, rising rents, and increased homelessness and affluence. Staff had diverse experiences …

In Case I Make It: An Autoethnographic Argument For Care, Space, And Utopia, Faelyn T. Cowan

USF Tampa Graduate Theses and Dissertations

Taking an autoethnographic and autotheoretical approach I examine within this project TomboloBooks’ Queer Comic Book Club. Drawing from José Esteban Mun֮oz’s ideas of queer utopia and Jen Jack Gieseking’s framework of constellations, and analyzing my own experiences, I present the Queer Comic Book Club (QCBC) as a moment of utopic queer worldmaking and argue for it’s potential as a site of alternative mental health care. Though I cannot provide here a generalizable model of book clubs as care, what I offer here is a series of possibilities, arguing for the potential of these spaces as community resources and sites of …

The Influence Of Religious Beliefs On Attitudes Towards Public Policy And Religious Exemptions In Florida, Theresa Ward

USF Tampa Graduate Theses and Dissertations

An increasing amount legislation has been proposed and enacted across the United States, and particularly in the State of Florida, that targets or impacts the LGBTQ+ community. Research on the influence of religious beliefs within political decision-making has noted an association between individual religious identifications and attitudes towards various public policy issues, including issues that impact different marginalized populations. Looking specifically at the State of Florida, this thesis explores the relationship between religious identification and support (1) laws that protect LGBTQ+ people and (2) religious exemptions from nondiscrimination laws. Utilizing a mixed-methods approach, including secondary data analysis of the Florida …

Personal Perspectives Of Political Action: A Case Study Of How Women Discuss The Black Panther Party’S Free Breakfast For Schoolchildren Program, Megs Peterson

USF Tampa Graduate Theses and Dissertations

The purpose of this project is to investigate the impact ideology has on social movement actors. I do this by conducting a case study on the influence of Marxist feminist ideologies on the Black Panther Party’s (BPP) Free Breakfast for Schoolchildren Program (FBP). Within this case study, I narrow my focus to Marxist feminism, rather than Marxism more broadly, to choose a theoretical framework that aligns with my subject while ensuring gender is considered as a critical axis for examination. This research is situated at the intersection of feminisms and social movements, drawing from both social movement scholarship and Women’s, …

“We Will Tend To It”: The Reconstruction Of The Wimauma, Florida’S Bethune Area Through Archival Research And Oral Histories, Alanah Cooper

USF Tampa Graduate Theses and Dissertations

This study focuses on heritage preservation efforts led by Wimauma community members interested in preserving the history and heritage of Wimauma’s Bethune Area—a historically African American community. This study aims to challenge the dominant narratives of Wimauma that erase/silence the tangible and intangible legacy of the Bethune Area. By collecting and drawing upon oral histories from community residents; engaging in participant observations; conducting archival research, my thesis will strive to construct an expanded narrative of Wimauma to include the history and heritage of the Bethune Area and the everyday lives of underrepresented people and families who helped shape Wimauma. This …

Digital Multimodal Composing In An L2 Italian Classroom: The Effects Of Digital Video Projects On Students’ Development And Investment, Francesca Marino

USF Tampa Graduate Theses and Dissertations

Despite the calls for integrating digital multimodal composing (DMC) into second language (L2) pedagogy, learners’ gains in terms of L2 development beyond writing remain largely unexplored. Additionally, while research points to the potential of DMC to promote students’ engagement and motivation in the L2 classroom (e.g., Hava, 2021; Hull & Nelson, 2005; Shin & Cimasko, 2008), learners’ investment (Darvin & Norton, 2015, 2023; Norton, 1995) in L2 learning through DMC has been underrepresented in previous literature. In addition, DMC research on investment until now has almost exclusively focused on the learning of English as a foreign or second language (e.g., …

Human Paradox Research And Practice, Aysin Pasamehmetoglu

Journal of Global Business Insights

Editorial

As we embark on the 10^th issue of Volume 1 of the Journal of Global Business Insights (JGBI), we are presented with a rich and diverse collection of research investigating human paradox research and practice. This issue features a diverse range of studies that illuminate emerging trends, address critical issues, and offer practical insights for both industry practitioners and academics. This issue is special for the Journal as it is the first special issue. Turkish Academy of Management has organized an annual meeting between 2-5 September 2024 in İstanbul, Turkiye. This special issue is organized to support the …