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Case-Supportive Technology Virginia - Implementation Overview, Quality Improvement Center For Workforce Development (Qic-Wd)

Intervention Summaries

The Implementation Team

The QIC-WD worked with the Virginia Department of Social Services (VDSS) to establish a Workforce Development Council to lead the development and implementation of their case-supportive technology intervention. The Workforce Development Council was composed of representatives from local departments of social services (LDSS), including frontline caseworkers, supervisors, and directors, as well as regional and state VDSS staff. Additional members of the Workforce Development Council included the Site Implementation Manager (SIM), the Data Coordinator, and four members of the QIC-WD (representing expertise in workforce, implementation, and two for evaluation given the expedited timeline of the project and …

Case-Supportive Technology Virginia - Theory Of Change, Quality Improvement Center For Workforce Development (Qic-Wd)

Intervention Summaries

During the needs assessment process, a theory of change was developed for the primary area of need identified in partnership with the Virginia Department of Social Services (VDSS). Through a series of steps and causal links, a theory of change provides a roadmap to address the root causes of an identified workforce problem and describes how and why changes are expected to lead to the desired outcomes. In Virginia, the theory was informed by the needs assessment process conducted by VDSS prior to the involvement of the Quality Improvement Center for Workforce Development (QIC-WD). They found that the biggest complaint …

Telework Washington - Site Intervention Logic Model, Quality Improvement Center For Workforce Development (Qic-Wd)

Intervention Summaries

Each QIC-WD site developed a logic model to serve as a visual representation of their selected intervention. All logic models included four main components: inputs, activities, outputs, and outcomes. Collectively, these demonstrate the resources and actions required to implement the program, as well as the associated result or changes anticipated through implementation of the program. The hypothesized relationships are represented by the pathways connecting the listed activities and anticipated outcomes. For more information see Site Overview.

Telework Washington - Evaluation Overview, Quality Improvement Center For Workforce Development (Qic-Wd)

Intervention Summaries

The QIC-WD evaluation was conducted with the support of the Washington State Department of Children, Youth & Families (DCYF) to determine if a telework program was effective in improving workforce and child welfare outcomes. The evaluation, as outlined in the Logic Model, was approved by the Washington State Institutional Review Board (IRB).

Research Questions

The evaluation included two components, a process evaluation and an outcome evaluation. The following research questions were used to guide the evaluations.

Process Evaluation Questions

• Were telework-eligible staff aware of the telework program and its timelines, and do they understand how to obtain information about …

Telework Washington - Implementation Overview, Quality Improvement Center For Workforce Development (Qic-Wd)

Intervention Summaries

Implementation Team

The QIC-WD worked with the Washington Department of Children, Youth & Families (DCYF) to establish an implementation team to lead the development and implementation of their intervention. The Implementation Team was composed of representatives from Human Resources (HR), Information Technology (IT), Training, Continuous Quality Improvement, Union representatives, regionally based DCYF frontline staff and administrators, DCYF leadership, the Site Implementation Manager (SIM), the Data Coordinator (DC), and three members of the QIC-WD (representing expertise in workforce, implementation, and evaluation). The SIM and Data Coordinator positions were partially funded by the QIC-WD. All team members were recruited by DCYF …

Telework Washington - Theory Of Change, Quality Improvement Center For Workforce Development (Qic-Wd)

Intervention Summaries

During the needs assessment process, theories of change were developed for the three primary areas of need identified in partnership with the Washington State Department of Children, Youth and Families. Through a series of steps and causal links, a theory of change provides a roadmap to address the root causes of an identified workforce problem and describes how and why changes are expected to lead to the desired outcomes. In Washington, the theories were informed by various aspects of the needs assessment process (e.g., survey data, root cause analyses, implementation team input) and relevant research on the targeted workforce problems. …

Telework Washington - Dcyf Telework Handbook, Quality Improvement Center For Workforce Development (Qic-Wd)

Intervention Summaries

No abstract provided.

Telework Washington - Dcyf Telework Employee Self-Assessment, Quality Improvement Center For Workforce Development (Qic-Wd)

Intervention Summaries

No abstract provided.

Telework Washington - Intervention Background, Quality Improvement Center For Workforce Development (Qic-Wd)

Intervention Summaries

What is telework and why was it selected?

Telework is a type of alternative work arrangement in which employees perform some or all of their job duties at an approved location other than their official worksite. Other labels for telework include telecommuting, remote work, mobile work, virtual work, distance work, distributed work, work from/at home, and flexplace, though definitions can vary (e.g., Allen, Golden, & Shockley, 2015).

The Washington Department of Children, Youth & Families (DCYF) selected telework in response to several factors identified during the exploration phase of the project:

• surveys showing staff dissatisfaction with the limited mobility …

Telework Washington - Key Findings, Quality Improvement Center For Workforce Development (Qic-Wd)

Intervention Summaries

Background

Washington’s Department of Children, Youth & Families (DCYF) began working with the QIC-WD in 2017 to better understand its workforce challenges and address its external turnover rate of about 26%. The team examined many contributing factors through a needs assessment and designed a telework intervention. In addition to meeting project criteria, two other factors made telework a good fit as the QIC-WD intervention: 1) Child Welfare Field Operations (CWFO) had recent experience with implementing telework as a pilot project, and there was interest in expansion; and 2) there was a new executive order from the governor that required …

Telework Washington - Needs Assessment Summary, Quality Improvement Center For Workforce Development (Qic-Wd)

Intervention Summaries

Exploration of Needs

The Quality Improvement Center for Workforce Development (QIC-WD) worked with the Washington Department of Children, Youth & Families (DCYF) to conduct a needs assessment. A variety of information was explored to learn about the workforce and the agency’s child welfare workforce practices, including 1) recruitment, hiring, and retention metrics and processes, 2) organizational culture and climate, and 3) other workforce processes and initiatives, such as onboarding, mentoring, supervision, performance management, and employee recognition. More specifically, four major types of information were considered:

1. objective data from various agency databases and reports;
2. subjective perceptions of staff and supervisors, …

Telework Washington - Intervention Overview, Quality Improvement Center For Workforce Development (Qic-Wd)

Intervention Summaries

The Washington Department of Children, Youth & Families (DCYF) Child Welfare Field Operations (CWYO) telework program was developed by reviewing policies, practices, experiences and research distilled from materials produced by numerous federal and state agencies (for example, www.telework.gov). (At the time of intervention development, the QIC-WD was unable to identify child welfare agencies with formal telework policies and protocols.) In addition, the experiences of approximately 30 Field Operations Intake workers who participated in a DCYF 2018 telework pilot also contributed to developing the telework program. Lastly, the project’s Implementation Team informed the feasibility of a telework program for DCYF …

Telework Washington - Final Summary, Quality Improvement Center For Workforce Development (Qic-Wd)

Intervention Summaries

Designing a Telework Strategy to Improve Retention

Washington Department of Children, Youth & Families (DCYF) is a state-operated child welfare system. Child Welfare Field Operations is divided into six regions and employs approximately 2,200 people who are responsible for the direct service to children and families with active child welfare cases. In 2017, DCYF had an annual external turnover rate of about 26%. They applied to be a QIC-WD site with the goal of strengthening their child welfare workforce.

When DCYF started working with the Quality Improvement Center for Workforce Development (QIC-WD), an Implementation Team¬¬ was established to participate in …

Telework Washington - Site Overview, Quality Improvement Center For Workforce Development (Qic-Wd)

Intervention Summaries

The Washington Department of Children, Youth & Families (DCYF) is a cabinet-level agency focused on the well-being of children, with a vision that "Washington state’s children and youth grow up safe and healthy— thriving physically, emotionally and academically, nurtured by family and community." As a newly established state agency, DCYF oversees several services previously offered through the state Department of Social and Health Services (DSHS) and the Department of Early Learning (DEL). These include all programs from the Children’s Administration formerly in DSHS, such as Child Protective Services’ investigations and Family Assessment Response, licensed foster care, and adoption support. Also …

Adolescent Mental Health In The Twenty-First Century, Arthur Maerlander, Patricia Gail Bray

Center for Brain, Biology, and Behavior: Faculty Publications

Conclusion

Parents do not suddenly relinquish medical decision-making to their children and are a vital part of a process construed within the framework of consent and confidentiality laws. In the transition period from childhood to adulthood, adolescents develop unique healthcare needs and concerns at the very time they are gaining autonomy from their parents. Adolescents progress from being recipients of decisions about their care to gradually becoming active participants in their healthcare and emerge as a primary partner in medical decision-making. Building a strong therapeutic alliance with young people can help them become responsible healthcare decision-makers.

Yet while “healthcare,” including …

The Children's Justice Clinic: Ensuring High-Quality Legal Representation For Children Through Clinical Legal Education, Katheriine P. Hazen, Michelle Paxton, Abigail Herzfeld, Eve M. Brank

Nebraska College of Law: Faculty Publications

Juvenile and family law uniquely require interdisciplinary education and experience to balance children's and families' legal rights with their best interests. Clinical legal education provides third-year law students with advanced and applied experience in a specific area of law to prepare them for legal practice. Recent developments in clinical legal education advance this experience by integrating interdisciplinary experts and reflective practice into clinics. The Children's Justice Clinic is one such clinic that integrates classroom teaching, clinical legal practice, multidisciplinary expert consultation, and reflective practice to train practice-ready Guardians ad Litem. Evaluation results from the first 5 years of the Children's …

Online Education, Honors, And The Engaged University: Modeling Experiential Learning For Fully Online Students At Fort Hays State University, Kevin S. Amidon, Gregory Atkins

National Collegiate Honors Council Monographs: Chapters

This essay outlines the principles upon which the Fort Hays State University Honors Online initiative will be based and proposes ways of achieving successful honors outcomes in student-centered ways that are appropriate and meaningful to both on-campus and online cohorts. We propose a structure guided by a Community of Inquiry (COI) framework that respects and reflects the social, cognitive, and academic needs of diverse students as individuals and groups. This results in a concentric curricular model in which the student’s academic major field provides a broad, encompassing space for inner fields of co-curricular experiential learning and service. Honors staff work …

Forming Civic Virtue Through An Honors Seminar Focused On Local Civil Rights History, Lynn Stallings, Aaron D. Cobb

Honors in Practice Online Archive

Citizenship and related values are common elements in the missions of honors programs. Our goal was to design a junior honors seminar with an intentional focus on developing citizenship, civic identity, and civic virtues through engagement with the challenging history of our city, Montgomery, Alabama. The course employed four evidence-based strategies for character formation in higher education: reflection on personal experience, engagement with virtuous exemplars, dialogue that increases virtue literacy, and awareness of situational variables. This paper describes our focus on learning about Civil Rights history to develop citizenship and civic virtues, the course’s impact on students, our reflections on …

Reports On The Cost Of Administration Of Criminal Justice In Omaha And Lincoln, Nebraska, 1933: A Facsimile Edition & Contextual Casebook., Hattie Plum Williams, Michael R. Hill, Mary Jo Deegan

Zea E-Books Collection

The professional life of Hattie Plum Williams (1878–1963) epitomized the first generation of professional women sociologists on the Great Plains. At the University of Nebraska, she became the first woman in the world known to hold a regular appointment as chair of a coeducational, doctoral department of sociology (1923–1928). Often characterized as a social worker, her professional allegiance remained to sociology. Williams’ unsung labors in the early 1930s on behalf of the National Commission on Law Observance and Enforcement (NCLOE) resulted in two detailed, typewritten accounts of crime and criminal justice in Omaha and Lincoln, Nebraska. Her data collection, along …

Heads Held High And Hands Holding Hope: The Victory And Vulnerabilities Of The Indian Child Welfare Act After Haaland V. Brackeen, Mikayla Jones

Nebraska Law Review

Congress enacted the Indian Child Welfare Act (ICWA) in 1978 to mitigate the catastrophic effects of the federal government’s longstanding policy of forcibly removing Indian children from their families and tribal communities. ICWA has safeguarded Indian children and families for decades by setting minimum standards in state child welfare proceedings to prevent unwarranted removals, support family preservation and reunification, and foster cultural and community connection.

However, ICWA has faced numerous legal challenges since its implementation—often on the theory that the law discriminates against Indian children on the basis of race in violation of the Equal Protection Clause. In 2023, the …

Textile Ways Of Thinking As A Trauma-Informed Design Tool To Research And Understand Communities, Smrti Ganesan, Nishanth Srikanth

Textile Society of America: Symposium Proceedings

There has been a shift in methodologies in the broader world of design. Today, co-design and participatory methods are a vital part of the modern designer's toolkit, and designers are finding new ways to interact with communities and design solutions that are more responsive to the actual needs of those communities.

Textile design has historically been a medium for expressing and processing traumatic experiences, reflecting individual and collective traumas in society. Textiles have also historically served not only as a form of artistic expression but also as a powerful tool in activism, particularly within feminist movements. Recent developments have seen …

The Midwest Feminist Papers: A Facsimile Edition 1980–1997. Part I (1980–1983), Mary Jo Deegan, Michael R. Hill

Zea E-Books Collection

Mary Jo Deegan and Michael R. Hill, compilers. The Midwest Feminist Papers: A Facsimile Edition 1980–1997, with prefaces and author indices by Mary Jo Deegan and Michael R. Hill. 3 volumes: Part I (1980–1983)

The Midwest Feminist Papers was a creative, group-generated initiative that gave voice to the scholarly questions, research interests, and social concerns of a growing cohort of Midwestern feminist sociology graduate students and their feminist faculty mentors during the last quarter of the Twentieth Century. They were active members of Midwest Sociologists for Women in Society, a regional expression of the larger national Sociologists for Women …

The Dei Metadata Handbook: A Guide To Diverse, Equitable, And Inclusive Description, Harriet E. Wintermute, Heather M. Campbell, Christopher S. Dieckman, Nausicaa L. Rose, Hema Thulsidhos

University of Nebraska-Lincoln Libraries: Faculty Publications

Readers will be able to use this handbook to:

• Gain a broad awareness of various DEI-related issues existing in metadata creation and management

• Learn techniques for retroactively reviewing and updating existing metadata to address these issues

• Develop strategies to create metadata that better meets DEI needs. Overview of contents

This handbook may be read cover to cover, but its organization also facilitates skipping to chapters that are relevant to your work or interests. Each chapter focuses on a particular area of metadata work, detailing different ethical considerations and approaches. Each chapter includes examples and use cases related …

Navigating Emotional Discomfort In Developing Equity-Driven School Leaders: A Conceptual-Pedagogical Framework, Taeyeon Kim, James Wright

Department of Educational Administration: Faculty Publications

Abstract

Background: Given that K–12 schools necessitate leaders who can advance equity and justice, preparation programs in higher education institutions have prioritized the development of eq-uity-oriented school leaders. However, there has been relatively limited exploration of peda-gogical approaches that equip educational leaders to navigate adverse emotional responses and utilize their discomforting emotions as a source of transformation toward equity-oriented principles. When negative emotions are suppressed and/or unexplored within leadership de-velopment programs, adult learners will likely miss crucial opportunities for personal growth and transformative change.

Purpose: This theoretical article aims to enhance and expand existing scholarship on the ped-agogies …

Qic-Wd Teaming Guidance, Quality Improvement Center For Workforce Development (Qic-Wd)

Other QIC-WD Products

QIC-WD Teaming Structure

Overview

As you begin to plan for the first QIC-WD on-site meeting, the QIC-WD WIE team would like you to think about the site’s teaming structure. The development of the site’s governance/teaming structure will occur over time, evolving to meet the changing needs of the initiative. The QIC-WD WIE team will work with the sites to ensure the development of teaming structures that support the work of the initiative.

Characteristics of Effective Teams

Effective teams share the following common characteristics:

• Have passion for and commitment to the initiative
• Have clarity of each team members’ roles and responsibilities …

Collaborating To Conduct A Child Welfare Workforce Needs Assessment And Select An Intervention, Quality Improvement Center For Workforce Development (Qic-Wd)

Other QIC-WD Products

OVERVIEW OF EXPLORATION PHASE

The QIC-WD Continuous Workforce Development Process includes four major phases: Exploration, Installation, Initial Implementation, and Full Implementation . The goal of the Exploration phase is to identify and plan for implementation of a workforce strategy to find and/or keep good employees. This document provides supplemental guidance to the materials available through the Permanency Innovations Initiative, with adaptations for workforce applications. Steps 1–6 below are covered here.

Steps of Exploration Phase

1. Identify the problem we want to solve and what outcome(s) we want to target
2. Identify the population we intend to target
3. Identify potential causes of workforce …

Ebci Summary, Quality Improvement Center For Workforce Development (Qic-Wd)

Intervention Summaries

The Eastern Band of Cherokee Indians (EBCI) is a federally-recognized tribe. The Family Safety Program (FSP) is the child welfare program that serves the Eastern Band of Cherokee Indians, under the tribal Division of Public Health and Human Services. FSP was established in 2015 with around 10 staff members and has grown to about 60 staff, all located in one office in Cherokee, North Carolina. Since FSP was a relatively new agency when they began working with the Quality Improvement Center for Workforce Development (QIC-WD), turnover had not been a signficant problem, however, vacancies were a challenge. In October 2017, …

Eastern Band Of Cherokee Indians Family Safety Program, Quality Improvement Center For Workforce Development (Qic-Wd)

Intervention Summaries

The Eastern Band of Cherokee Indians (EBCI) is a federally-recognized tribe. The Family Safety Program (FSP) is the child welfare program that serves the Eastern Band of Cherokee Indians, under the tribal Division of Public Health and Human Services. Addressing Historical Trauma and Preparing the Child Welfare Workforce

In this video, an EBCI elder discusses historical trauma and why it is important for child welfare workers to understand it, so they can be successful. Watch the Video

Background

The Eastern Band of Cherokee Indians worked with the QIC-WD to develop an onboarding program. This video highlights the experience of …

United States Social Security Administration Response To The Office Of Science And Technology Policy Memo, 2022: Public Access Plan (December 2023)

Copyright, Fair Use, Scholarly Communication, etc.

SSA response to OSTP memo, 2022: Public Access Plan (December 2023)

Psychological Effects Of Immigration: A Comprehensive Review Exploring Social Identity, Acculturation And The Effects Of Cultural Attitudes And Systemic Factors On The Well-Being Of Immigrants, Huda Abu Nasab

Honors Program: Senior Projects (Public)

Immigration is a life-altering experience that can greatly affect an individual's identity, sense of belongingness, and well-being. The United States is known as a nation of immigrants; however, many immigrants have faced challenges related to assimilation and the development of their social identities in a new society. For example, immigration challenges often include adapting to a new culture, learning a different language, and navigating unfamiliar healthcare and educational systems. There are many factors that influence how immigrants adjust in their host country, such as acculturation challenges, cultural attitudes towards immigrants, and the availability of essential resources. This literature review aims …