Digital Commons Network^™

Show Me The Data: Student Usage And Perceptions Of Oer, Aimee Denoyelles, John Raible

Faculty Scholarship and Creative Works

Conference Proceedings from the 2021 Distance Teaching and Learning Conference.

The Impact Of Innovation In The New Era Of Space Exploration, Seetha Raghavan

UCF Forum

Every once in a while, a confluence of discoveries, events and initiatives results in a breakthrough so significant that it propels the entire world to a higher level, redefining what is possible in so many different fields. This breakthrough is taking centerstage now, as the new era of space exploration — catalyzed by increasing launch access — dawns upon us. The surge of innovation that comes with this will create new opportunities and inspire the next generation of doers. When this happens, boundaries between scientific and social impact are blurred. Innovation leading to scientific discovery can benefit society in the …

All Families Are Special, Qwanesha Ards

Diverse Families Bookshelf Lesson Plans and Activities

No abstract provided.

John C. Hitt Library Floor Maps Brochure, University Libraries

Libraries' Documents

No abstract provided.

The Scoop, Vol. 8 Issue 5, August 2021, Health Sciences Library

Volume 8

Latest news and updates from the Health Sciences Library in our monthly newsletter for August 2021.

Benefits Of Practicing Radical Gratitude, Jacquline Joe

UCF Forum

I decided to find a therapist in February last year. My decision to begin therapy resulted from the realization that I needed to engage in some grief work as the losses experienced during adolescence have taken on new meaning in adulthood.

Fly Away Home, Andrew Gansler

Diverse Families Bookshelf Lesson Plans and Activities

No abstract provided.

Covid-19: A 'Perfect Storm' For The Hospitality Sector, Arthur Huang

Rosen Research Review

Fear of infection, strict stay-at-home-orders (SAHOs), and mandated business closures have all combined to severely disrupt supply and demand for many businesses. As a result, COVID-19 devastated the hospitality industry in a way unlike any other. Dr. Arthur Huang of the Rosen College of Hospitality Management and his colleagues assessed the effects of state and local intervention policies on the hospitality industry through the early stages of the COVID-19 pandemic.

Preparing The Hospitality And Tourism Workforce For The Future Of Work, Arthur Huang

Rosen Research Review

The economic restructuring necessitated by the Covid-19 pandemic has ignited a fundamental transformation of the US workforce driven by powerful digital technologies. No sector has been hit harder than the hospitality and tourism industry (H&T), and no industry has more to gain from reinvention. H&T employs about 32% of the US labor force; however, workers’ wages, benefits, and career support are among the lowest of all industries. Moreover, research shows that numerous jobs in H&T are susceptible to automation due to advancements in artificial intelligence (AI). The fears related to job loss resulting from applying advanced technology, such as AI, …

Rising From The Ashes Of Covid-19 Will Need A Sharp Focus On The Numbers, Manuel Rivera, Murat Kizildag, Robertico Croes

Rosen Research Review

If there is one sector that cannot move 'online', it is accommodation, and SLEs (small lodging establishments) have taken a merciless beating from COVID-19. Typically family-owned and managed, they have relatively high capital costs and overheads which means that even when revenues stop coming in, those liabilities still have to be met. This study by Dr. Manuel Rivera, Dr. Murat Kizildag, and Dr. Robertico Croes, of the Rosen College of Hospitality Management, shows how a detailed break-even analysis can inform a business’s strategy for survival within the important SLE sector.

How Could Robots Improve The Customer Experience At A Theme Park, Ady Milman, Dr. Asli Tasci, Tingting Zhang

Rosen Research Review

Technology is moving fast, and accordingly, robots are being successfully integrated into several hospitality organizations to improve customer experiences. Theme parks could benefit from robots, to provide efficient and cost-effective services. Yet, there is a lack of research investigating customer perceptions of robots in theme parks. Dr. Ady Milman, Dr. Asli Tasci, and Dr. Tingting Zhang, from UCF Rosen College of Hospitality Management, conducted the first investigation into how certain robotic qualities influence customer’s perceptions of and loyalty to the theme park. Their research could inform the future integration of robot technology into theme parks.

Managers From Hell In The Hospitality Industry, Fevzi Okumus

Rosen Research Review

The majority of employees are disaffected with their work and not engaged in their place of employment. This is a surprising but statistically validated fact revealed in a Gallup poll, and it has prompted Rosen College researchers to investigate how far it applies to hospitality. In what is thought to be the first study to look at the problem in the industry, research by Dr. Fevzi Okumus and his two former Ph.D. students reveal what hospitality employees have to say about "managers from Hell," and what this means for the sector.

The Power Of E-Commerce In The Hotel Industry, Nan Hua, Wei Wei, Ahmet Ozturk

Rosen Research Review

With continuous developments in information technology leading to increasingly sophisticated and fickle customers, the hotel industry is under pressure to invest in e-commerce capabilities. But is it a worthwhile investment or are loyalty programs enough to drive profitable repeat visits? Dr. Nan Hua, Dr. Wei Wei, and Dr. Ahmet Ozturk from the Rosen College of Hospitality Management, University of Central Florida, investigate the synergy between e-commerce, customer loyalty programs, and hotel operating performance.

Households' Net Financial Wealth As A Determinant Of Tourism Demand Cycles: Evidence From Us Travel To Selected Caribbean Destinations, Jorge Ridderstaat

Rosen Research Review

Dr. Jorge Ridderstaat from Rosen College of Hospitality Management introduces the concept of net financial wealth as a determinant of tourism demand. His investigation provides theoretical propositions for policymakers by studying how cycles of household net finances affect tourism demand. He focuses on three destinations: Aruba, Barbados, and Jamaica. The findings reveal that the influence of net financial wealth on tourism demand is context-based and is specific to households, cycles, and countries, across both time and probability dimensions.

Dick Pope Sr. Institute For Tourism Studies, Rosen College Of Hospitality Management

Rosen Research Review

The Dick Pope Sr. Institute for Tourism Studies is based at at the University of Central Florida.

Rosen College Hosts Five Important Journals In The Hospitality & Tourism Field, Rosen College Of Hospitality Management

Rosen Research Review

This page highlights five hospitality journals founded and/or edited by Rosen College of Hospitality Management faculty members.

Rosen Library And Stars: Shining A Light On The Past And Illuminating The Future Of Hospitality & Tourism Industry Research, Susan Vernon-Devlin, Tim Bottorff

Rosen Research Review

The Rosen College Library's print and electronic collections are rich and tailored to the college’s unique programs and degrees, but that’s just the start of what makes it unique. From access to materials both old and new, to reference support for researchers, to partnerships with industry organizations, to conducive spaces for work and study, the Rosen College Library is an integral part of the Rosen College's research mission and success.

From Bloom To Bust: Harmful Algae Blooms And Their Impacts On The Waterfront Economy, Sergio Alvarez

Rosen Research Review

The true costs of harmful algae blooms (HABs) and the mechanics that determine their socio-economic impacts are for the most part unknown. Florida’s 2017–2019 red tide (Karenia brevis) bloom is a historical case study of the ever-growing threats to coastal welfare posed by HABs. A new research project at Rosen College of Hospitality Management has this at its heart. The central objective of the project is the identification of direct, indirect, and induced socioeconomic impacts caused by the 2017–2019 K. brevis bloom in Florida.

Valuing The Negative Impacts Of Harmful Algae Blooms, Sergio Alvarez

Rosen Research Review

Ecological disturbances can impact several ecosystem services, including cultural services such as outdoor recreation opportunities. In Florida, one ecological disturbance that is negatively impacting recreation is the occurrence of harmful algae blooms. In recent work, Dr. Sergio Alvarez at UCF Rosen College of Hospitality Management has assessed the impact that harmful algae blooms have on human wellbeing by using random utility models to estimate changes in the value of recreation in coastal ecosystems resulting from these blooms. The results indicate that harmful algae blooms, which reduced boating access between June and September 2018, may have resulted in losses of up …

Tourism Competitiveness And Human Development, Robertico Croes, Jorge Ridderstaat, Valeriya Shapoval

Rosen Research Review

What motivates tourists to choose one destination over another and how does tourism impact those who live in tourist areas? As more parts of the world begin to reopen after the devastating health, social, and economic impacts they have suffered due to the COVID-19 pandemic, the time is right to consider the link between tourism competitiveness and human development. New research led by Rosen College's Associate Dean Dr. Robertico Croes, Dr. Jorge Ridderstaat and Dr. Valeriya Shapoval presents a new theory and typology.

Sustainability And Hospitality: People, Planet And Prosperity, Alan Fyall

Rosen Research Review

An interview with Jared Meyers, Chairman, Legacy Vacation Resorts, a Certified B Corporation, by Alan Fyall

Going 'Above And Beyond' In Stressful Customer Interaction, Xiaoxiao Fu, Youcheng Wang

Rosen Research Review

Rosen College researchers Dr. Xiaoxiao Fu and Dr. Youcheng Wang, along with a collaborator, have undertaken vital research to identify critical factors which heighten employee stress within the hospitality industry. Their research focuses specifically on the stresses associated with 'boundary-spanning' roles, where an employee is required to meet the expectations of both the organization and the customer. The research team go beyond previous attempts at understanding stress, utilizing motivational and emotional theories to shed new light on the nuances of hospitality stress. They also identify stress-protective factors that managers can leverage to reduce the negative impact of stress and motivate …

Assessing Telemedicine Outcomes With Hospitality Principles, Wei Wei, Yunying (Susan) Zhong

Rosen Research Review

Hospitality as a concept has relevance across many industries of service provision, including the health care sector. The COVID-19 pandemic has had a major impact on the way in which patients access health care from their service providers. In this study, Dr. Wei Wei and Dr. Yun Ying (Susan) Zhong build a predictive model outlining the most important factors in enabling patients to experience positive emotional outcomes during telemedicine encounters.

Episode 5: Daniel West: What Computer Programming Has Taught Me, University Of Central Florida

Knights Do That Podcast Transcripts

In this week’s Knights Do That episode, we speak with UCF computer programming whiz Daniel West, a third-year computer science student in the Burnett Honors College who is a current member of the UCF programming team along with teammates Sharon Barak and Seba Villalobos.

In this episode, we talk about how West originally got into programming, what it means to have the upcoming North America Championship of the 2021 International Collegiate Programming Contest hosted at UCF and what makes a good team able to compete at this national stage.

Produced by UCF, the podcast highlights students, faculty, staff, administrators and …

Spork, Kathryn L. Wade

Diverse Families Bookshelf Lesson Plans and Activities

No abstract provided.

Responding In A Crisis: Pivoting To A Tele-Reference Service Model During Improbable Times, Sandy Avila, Richard Harrison, Sarah Norris, Min Tong

Faculty Scholarship and Creative Works

This presentation was given at the virtual SEFLIN 2021 Conference, titled, "Whose Library is it Anyway: Improvisation in Improbable Times." The presentation was part of a concurrent breakout session that was held on July 29, 2021.

During the COVID-19 pandemic, the University of Central Florida (UCF) Libraries’ Research & Information Services Department (RIS) implemented a virtual reference service called Tele-Reference providing a safe alternative to in-person reference desk service. This session will explore how the UCF Libraries RIS Department pivoted during the public health crisis and examined reference services to meet the needs of the community. It will highlight the …

Linked Open Data, Wikidata-China, Rda And Bibframe: Status Report And Case Study, Sai Deng, Amanda Xu, Lihong Zhu

Faculty Scholarship and Creative Works

In order to increase the value and discoverability of their metadata, libraries explore options for making that data available and useful outside of the data silo of the library world through the adoption of Linked Data and Linked Open Data (LOD). OCLC Research conducted its 2018 International Linked Data Survey for Implementers. Results showed that 41% of the linked data projects/services described in 2018 were reported as using Wikidata as a source they consumed. In addition, recent development in RDA and BIBFRAME, which are better positioned for Linked Data applications, is a typical example of libraries’ involvement. A group of …

Deena Misses Her Mom, Nicole Forbes

Diverse Families Bookshelf Lesson Plans and Activities

No abstract provided.

Brave Like Me, Suzette Mcguire

Diverse Families Bookshelf Lesson Plans and Activities

No abstract provided.

Drum Dream Girl: How One Girl’S Courage Changed Music, Deirdre Cardona

Diverse Families Bookshelf Lesson Plans and Activities

No abstract provided.