Digital Commons Network^™

Scarcity In The Twenty-First Century: How The Resource Nexus Affects Management, Simon J. D. Schillebeeckx, Mark Workman, Charles Dean

Research Collection Lee Kong Chian School Of Business

Since theadvent of the 21st century and especially since the food andfinancial crisis in 2008, concerns about natural resource availability haveresurfaced. While scarcity concerns date back hundreds of years and arefoundational to economics, how scarcity is interpreted or framed has evolved significantlyin the last two centuries. In this chapter, we recount the evolving scarcity discourseand specifically address the most recent iteration that centres on the idea ofa resource nexus. While significant attention to the nexus has been paid bypolicy-makers and scholars interested in especially water, management scholarshave so far remained absent from these debates. Given recent calls to address grand …

Theoretical Principles Relevant To Assessment Center Design And Implementation, George C. Thornton, Filip Lievens

Research Collection Lee Kong Chian School Of Business

Decades ago, assessment centers (Acs) originated by applying the best available evidence and theory to the assessment of managerial performance dimensions. The objectives of this chapter are to take stock of these existing theoretical principles, present additional theoretical principles that have emerged in recent times, and describe the practical implications of these principles for effective Ac design and implementation. Thus, while all Acs include several essential elements, developing and implementing a specific Ac involves a complicated set of choices. This chapter shows how these choices can be guided by theories relevant to the Ac method as a whole and each …

Mindfulness And The Risk-Resilience Tradeoff In Organizations, Ravi S. Kudesia, Jochen Reb

Research Collection Lee Kong Chian School Of Business

Through this chapter, we seek to contribute to ongoing discussion about risk, resilience, and how they can be jointly managed (see Linkov, Trump, & Keisler, 2018), particularly in the context of organizations. We start by reviewing the traditional image of organizations. In this traditional image, processes related to risk and resilience are seen as complementary, as these processes pertain to distinct aspects of the organizational environment. We then complicate this theoretical image by introducing five underappreciated ways that risk and resilience processes may not be complementary in practice—because the aspects of the environment to which these processes pertain cannot always …

Where Does Right-Wing Populism Succeed Sub-Nationally? Explaining Regional Variation Within France, Hamzah Bin Zaid, Devin K. Joshi

Research Collection School of Social Sciences

While many scholars have studied how right-wing populist parties (RWPP) have recently increased their vote shares in national elections in many countries, fewer studies have assessed why some sub-national regions favor RWPP more than others. Addressing this gap in the literature, we analyze regional variation in voter support for one of Europe’s most successful RWPP, the Front National (FN) Party of France which recently made it to the second round of France’s 2017 presidential elections. Our research design examines electoral results across French regions between 1992 and 2017 through the lens of four case studies analyzing regions where the FN …

Enterprise Social Media Use And Impact On Performance: The Role Of Workplace Integration And Positive Emotions, Murad Moqbel, Fiona Fui-Hoon Nah

Research Collection School Of Computing and Information Systems

Organizations struggle to find ways to improve employees’ performance. To date, little research has empirically examined the relationship between enterprise social media use and knowledge workers’ performance. Using social capital theory and the broaden-and-build theory of positive emotions as our theoretical framework, we investigate the relationship between enterprise social media use and knowledge workers’ performance. We tested our research model by collecting data from employees working for a large information technology firm in the Midwestern United States and analyzing the data using a structural equation modeling approach. The results suggest that enterprise social media use can increase workplace integration, which …

What Makes A Competent Change Manager? The Importance Of Developing The “Right” Attitudes, Siu Loon Hoe

Research Collection School Of Computing and Information Systems

PurposeThe purpose of this paper is to highlight the importance of developing the “right” attitudes toward change.Design/methodology/approachThe viewpoint is based on more than 20 years of experience gained and insights developed through consulting projects and training conducted for numerous multinational companies and public sector organizations across Asia. An overview of international and national competency frameworks that include change management from Australia, United Kingdom, and Singapore is also presented.FindingsA competent change manager requires a combination of knowledge, skills, and attitude to effect change. While knowledge and skills have traditionally been emphasized, there is a need to develop the “right” attitude as …

Resisting Technology-Enabled Change Within Healthcare Organization, Yong Kwang Adrian Yeow, Wee-Kiat Lim

CCX Research

Instead of the predominant view of resistance as one that occurs between the management and those lower in the hierarchy, we consider how acts of resisting would unfold between peer actors within a technology-enabled change project for a large university hosptial. Drawing on institutional politics, we highlight the importance of understanding organizational resistance as a set of interrelated skillful acts, where the actions of resisters are not only co-constitutive with actions of agents of change but also interrelated across resisters at different levels of the organization. This case also illustrates how resisting actions could play out across an entire change …

Toward A Theoretical Framework To Studying Climate Change Policies: Insights From Case Study Of Singapore, Ai Sian Ng, May O. Lwin, Augustine Pang

Research Collection Lee Kong Chian School Of Business

The world decided in December 2015 to take actions to reduce global warming. To contribute toward this goal, this research examines possible policy levers for inclusion in the climate change ratification plan. A case study of the measures taken by the Republic of Singapore, a low-lying 719.2 km2 island without natural resources in Asia, is conducted. Being vulnerable to climate change impact and yet having to balance her people’s needs and economic progress with limited resources, the measures taken by this small country could offer policy insights for small states and states without access to alternative energy sources. This research …

Leveraging The Principles Of Lean Six Sigma In Creating Value For The User Community, Shameem Nilofar Maideen

Research Collection Library

This is a case study on how Singapore Management University (SMU) Libraries used an evidence based approach to decision making, based on the principles of Lean Six Sigma. Academic Libraries and the services offered by them have been evolving over the years along with the changing landscape of higher education. By using a data-driven methodology, SMU Libraries, was able to provide a service that was relevant and tailored to the needs of its community.

Leveraging The Principles Of Lean Six Sigma In Creating Value For The User Community, Nilofar Maideen Shameem

Research Collection Library

This is a case study on how Singapore Management University (SMU) Libraries used an evidence based approach to decision making, based on the principles of Lean Six Sigma. Academic Libraries and the services offered by them have been evolving over the years along with the changing landscape of higher education. By using a data-driven methodology, SMU Libraries, was able to provide a service that was relevant and tailored to the needs of its community.

Cross-Border M&A: Challenges And Opportunities In Global Business Environment [Guest Editors' Introduction], Rosa Caizza, Katsuhiko Shimizu, Toru Yoshikawa

Research Collection Lee Kong Chian School of Business

Under a rapidly changing and globalizing environment, mergers and acquisitions (M&As) have become one of the most important strategic initiatives. In this context, cross-border M&As provide various opportunities and benefits such as expeditious entry into new markets by gaining local knowledge, supplier networks, government relationships, and customers embedded in the target firm.

Lay Health Epistemics And Motivated Information Behaviors Of New Food Technology, Soojin Kim, Jeong-Nam Kim, Soo-Yun Kim

Research Collection Lee Kong Chian School Of Business

This study examines relationships among health information orientation, situational perceptual frames, and active information behaviors pertinent to the safety controversy of genetically-modified (GM) food technology. A web survey was conducted in the US (N = 393). Based on our findings, an integrative model of Kim and Grunig’s (2011) Situational Theory of Problem Solving (STOPS) and Dutta-Bergman’s (2004) concept of health information orientation is suggested to explain lay health epistemics and various information behaviors about that new food technology. The study’s theoretical and practical implications are discussed.

Impact Of Isp, Bpr, And Customization On Erp Performance In Manufacturing Smes Of Korea, Soon-Goo Hong, Keng Siau, Jong-Weon Kim

Research Collection School Of Computing and Information Systems

Purpose: This paper aims to assess how enterprise resource planning (ERP) performance of Korean small and medium enterprises in manufacturing differs according to different levels of business process reengineering (BPR), information strategic planning (ISP) and ERP customization. Design/methodology/approach: A questionnaire survey was carried out in this research. Responses from 96 small and medium manufacturing companies that have adopted ERP systems were analyzed. Findings: The results of this study suggest that ISP and BPR implementation are positively correlated to ERP performance. Originality/value: While consulting and customization costs have positive impacts on ERP performance, the level of customization does not influence performance. …

Myopic Reactions To Performance Feedback: Different Decision Makers, Different Decisions, Henrich R. Greve, Cyndi Man Zhang

Research Collection Lee Kong Chian School Of Business

The behavioral theory of the firm predicts that problemistic search and organizational change occurs after comparing performance with the aspiration level, and this prediction has been strongly supported. The bounded rationality assumption in the behavioral theory of the firm suggests that such search is often myopic. However, we still lack theory explaining the source of myopia and how myopia influences decision makers choosing search directions when performance feedback indicates a problem. In this study, we address the relationship between myopia and search direction. We develop theory on how decision maker cognitions and knowledge formed by their past experiences underlie coalitions …

Strategic Predisposition In Communication Management: Understanding Organizational Propensity Towards Bridging Strategy, Soojin Kim

Research Collection Lee Kong Chian School Of Business

Purpose – The purpose of this paper is to identify factors influencing an organization’s predisposition to bridging strategy, and tests relationships between those factors and bridging strategy. Design/methodology/approach – Online survey was conducted in South Korea. Hierarchical regression was used. Findings – Identified factors are environmental complexity, top management attitude toward stakeholders, analysis orientation, and authoritarian culture. Research limitations/implications – By adopting the concept and measures of bridging as an organization’s public-engagement strategy, this study was able to capture an organization’s strategic approach for problem-solving in communication management. Practical implications – Strong analysis orientation allows organizations to look into problems …

The Digital Workforce And The Workplace Of The Future, Amy Colbert, Nick Yee, Gerard George

Research Collection Lee Kong Chian School Of Business

The authors reflect on ways increased prevalence of technology and digital natives entering the workplace influence how work is approached. They talk about competencies of the digital workforce and suggests both digital natives and digital immigrants could have the skills needed to utilize technology for manipulating data, problem solving, and new product creation. They comment on interpersonal relating and identity development in digital work forces, and the utilization of technology at work.

Reputation And Status: Expanding The Role Of Social Evaluations In Management Research: From The Editors, Gerard George, Linus Dahlander, Scott D. Graffin, Samantha Sim

Research Collection Lee Kong Chian School Of Business

Organizations, whether private or public, are subject to evaluations by their stakeholder community and society. These social evaluations form the basis of perceptions targeted at the organization, and influence the organization’s interactions with its stakeholders. “Reputation,” defined as beliefs or perceptions held about the quality of a focal actor, and “status,” defined as relative professional position or social standing, are both forms of social evaluation. Following works by Fombrun and Shanley (1990) and Merton (1968), reputation and status as theoretical constructs have become popularized in the literature, and management scholars have provided empirical evidence to provide a more complete view …

Gamelead: A Gamified Application To Engage Learners, Jayarani Tan, Nachamma Mrs Nachamma Sockalingam

Research Collection Lee Kong Chian School Of Business

This submissiondescribes the use of gamified learning to engage learners using a mobile/desktopapplication called “GameLead” in higher education. GameLead is easy to accessand use, and it encourages cognitive and social learning, to engage learners.

Selling Expert Knowledge: The Role Of Consultants In Singapore's New Economy, Hans-Dieter Evers, Thomas Menkhoff

Research Collection Lee Kong Chian School Of Business

We are currently witnessing a major transition from the old type of industrialsociety with its traditional dominance of manufacturing work and old industrialclasses to an information and knowledge-based society (Albrow and King 1981;Drucker 1994; Stehr 1994; Hannerz 1996; Baber 1998; Evers 2000, 2000a,b,c)which is believed to have the following characteristics:· Its members have attained a higher average standard of education incomparison to other societies and a growing proportion of its labour force areemployed as knowledge workers. In other words, there is a significantreduction in the number of people working in operational roles, whileemployment in professional, knowledge-based roles has risen.· Its …

Dynamic Advantage, Stephen Richard Wyatt

Dissertations and Theses Collection (Open Access)

Approximately eighty per cent of the value of most listed firms is driven by expectations of their future earning stream. Yet past and current period results are decreasingly relevant as indicators of future performance as the speed of change in business, technology, trends and markets increases. For many companies instability is the new norm, agility and preparing for future changes are essential capabilities.

This research, drawing on experiences of 30 global corporations, shows that far from being giants with slow reactions, several global corporations are able to leverage their extensive networks and their participation in a wide diversity of market …

Contemporary Daoist Tangki Practice, Margaret Chan

Research Collection School of Social Sciences

Since 1979, China has seen a renaissance of indigenous belief systems, including Daoist tangki spirit-medium practice. Tangki traditions have Neolithic roots. The founding myth is of a man who magically battled flood demons to save China. In imperial times, ordinary people, disenfranchised by the state religion and pawns of dynastic wars, created a soteriology of self-empowerment. Ordinary people would transform through spirit pos-session into warrior gods who would save the community. Millennia-old tangki traditions have diffused into the modern Chinese quotidian. With a remote Central Committee of the Communist Party recalling distant emperors, village temples, many led by tangkis, have …

Gender Research In Amj: An Overview Of Five Decades Of Empirical Research And Calls To Action, Aparna Joshi, Brett Neely, Cynthia Emrich, Dorothy Griffiths, Gerard George

Research Collection Lee Kong Chian School Of Business

Fifteen years into the 21st century, gender equality appears to be at the forefront of the global humanitarian agenda. As a co-recipient of the 2014 Nobel Peace Prize, Malala Yousafzai became a symbol for the rights of women and girls to obtain an education. In the same year, the United Nations launched the “HeForShe” campaign, which views men and boys as advocates and stakeholders in the campaign for gender equality around the world. Globally, equitable access to education and employment has been recognized as not only a “women’s issue” but as a human rights issue (UN Women, 2014).

Leading With Mindfulness: Exploring The Relation Of Mindfulness With Leadership Behaviors, Styles, And Development, Jochen Reb, Samantha Su-Hsien Sim, Kraivin Chintakananda, Devasheesh P. Bhave

Research Collection Lee Kong Chian School Of Business

This chapter examines the complexities of mindfulness in leadership, exploring potential advantages and disadvantages of mindfulness for leaders. Such an inquiry is important for theoretical development but also has practical implications when considering the design of mindfulness training for leadership and other areas such as employee wellbeing. In the present discussion, we clarify the discussion on mindfulness by distinguishing between the dimensions of mindfulness -- that is present-moment attention, intentionality, attitude of self-compassion, witnessing awareness and clarity -- and suggest ways these dimensions affect leadership behaviors. We also distinguish between mindfulness as a construct and as a practice, to elucidate …

Innovation And Leadership: When Does Cmo Leadership Improve Performance From Innovation?, Adam J. Bock, Andreas B. Eisengenrich, Dmitry Sharapov, Gerard George

Research Collection Lee Kong Chian School Of Business

Ensuring that organizational innovation generates value increasingly requires effective marketing management. Prior studies, however, report conflicting effects of chief marketing officer (CMO) leadership on how well the firm exploits innovation. These inconsistencies may be associated with firm-level innovation effort, customer focus, and industry type. We analyze archival data from 587 interviews with global CEOs to explain the effect of CMO leadership on outcomes of organizational innovation. CMO leadership of the firm's primary innovation mode is positively associated with product-market innovation effort but not marginal revenue from innovation. CMO leadership also moderates the relationship between customer focus and innovation revenue. Predictive …

Historians As Rooted Cosmopolitans: Their Potentials And Limitations, Hiro Saito

Research Collection School of Social Sciences

In the 1990s, the so-called 'history problem' began to escalate in East Asia as the result of mutually reinforcing nationalist commemorations in Japan, South Korea and China. In response, historians from the three countries organized joint historical research and textbook projects. In this article, I examine the extent to which these joint projects succeeded in promoting the cosmopolitan logic of historiography that challenged nationalist commemorations. Specifically, I compare governmental and non-governmental projects and illustrate structural and dispositional mechanisms that facilitated the cosmopolitan logic of historiography. However, at the same time, I show that the joint projects have had only a …

The Changing And Unchanged Nature Of Inequality And Seniority In Japan, Ken Yamada, Daiji Kawaguchi

Research Collection School Of Economics

Wage inequality declined in the 1990s, while it increased in the 2000s for full-time male workers in Japan. We find that a decreased return to firm-specific human capital, which has been neglected in previous empirical analyses of inequality, is a key factor preventing a rise in wage inequality during the prolonged period of economic stagnation, known as Japan’s lost decades. We also find that, while changes in returns to general and specific human capital contributed to narrowing wage inequality in the 1990s and widening wage inequality in the 2000s, a significant fraction of the increase in wage inequality in the …

Moderating Role Of Social Support In The Stressor-Satisfaction Relationship: Evidence From Police Officers In Korea, Seulki Lee, Taesik Yun, Soo-Young Lee

Research Collection School of Social Sciences

The purpose of this study is to find out the relationship between job stress and job satisfaction, and analyze the effect of social support on this relationship. In particular, this study analyzes the effects of three types of job stress – role overload, role ambiguity and bad physical environment – and two sources of social support – supervisor and coworker support. Regression analysis was performed using data from a survey of 619 police officers in Korea. The findings from the analysis are as follows. First, role ambiguity and bad physical environment are negatively related to job satisfaction. Second, social support …

Who Shall Get More? How Intangible Resources And Aspiration Levels Affect The Valuation Of Resource Providers, Gokhan Ertug, Fabrizio Castellucci

Research Collection Lee Kong Chian School Of Business

In this study, we identify the effects of reputation and status by determining how they are differently valued by organizations that are concurrently pursuing different goals. Building on research on intangible assets and on aspiration levels, we develop a framework to explain organizations’ valuation of resource providers. We expect organizations to value resource providers who possess a specific type of intangible asset higher as their performance, relative to aspirations, decreases on the outcome more closely tied to that particular asset. We also expect to observe this sensitivity primarily when the organization has a low level of the intangible asset in …

An Anatomy Of State Control In The Globalization Of State-Owned Enterprises, Hao Liang, Bing Ren, Sunny Li Sun

Research Collection Lee Kong Chian School Of Business

Integrating agency theory with institutional analysis in international business, we propose a state-control perspective to analyze government-control mechanisms in emerging economies’ globalization of state-owned enterprises (SOEs). We identify two types of state control that influence SOEs’ globalization decisions and the degree of globalization: state ownership control and executives’ political connections, both of which are contingent upon the home country’s evolving institutional environments. Using a two-step corporate globalization decision model and 17,272 firm-year observations of non-financial, Chinese-listed companies, we find a strong impact of both types of state control on SOEs’ globalization, although the impacts differ between the periods before and …

A Career Stage Perspective On Employees' Preferred Psychological Contract Contributions And Inducements, Chin Heng Low, Prashant Bordia

Research Collection Lee Kong Chian School Of Business

The employer–employee relationship is underpinned by a psychological contract, referring to employees’ beliefs about the exchange of employee contributions and employer inducements. While there is limited understanding of how employers can shape psychological contracts to meet employees’ needs and aspirations, meeting these needs requires understanding employees’ preferences for psychological contract contributions and inducements. The authors propose that career stage models can be used to achieve such understanding. Using the career stage models of Dalton, Thompson, and Price (1977) and Super (1957), insights are derived into the preferred contributions and inducements at various points in an employee’s career lifecycle. These insights …