Digital Commons Network^™

Onboarding: Engagement From Day One, Brenna Miaira Kutch

Office of Information Technology Publications and Presentations

This webinar will outline best practices, tips, and tools for onboarding new employees into your organization for manager and administrative support. The goals of this webinar are to understand why onboarding is essential to engagement and what steps managers can take to ensure an effective onboarding experience for new employees including staff, faculty, and student employees. Participants will share their own experiences, and return to their organizations with ideas for improving their processes and creating tools to facilitate an awesome and supportive environment from day one.

Use Of Quality Improvement Strategies Among Small To Medium-Size Us Primary Care Practices, Bijal A. Balasubramanian, Miguel Marino, Deborah J. Cohen, Rikki L. Ward, Alex Preston, Rachel Springer, Stephan R. Lindner, Samuel Edwards, John Mcconnell, Benjamin F. Crabtree, William L. Miller, Kurt C. Stange, Leif I. Solberg

OHSU-PSU School of Public Health Faculty Publications and Presentations

Improving primary care quality is a national priority, but little is known about the extent to which small to medium-size practices use quality improvement (QI) strategies to improve care. We examined variations in use of QI strategies among 1,181 small to medium-size primary care practices engaged in a national initiative spanning 12 US states to improve quality of care for heart health and assessed factors associated with those variations.

Human Resource Analytics: Implications For Strategy Realization And Organizational Performance, Xylia Kathleen M. Lydgate

University Honors Theses

Human resource (HR) analytics continues to attract significant attention from organizations worldwide as the HR profession is being held to a higher standard in terms of data-driven decision making and strategy realization. This paper defines HR analytics based on a thorough review of 71 sources and offers a foreground for understanding the role it plays in strategy formulation and implementation across business. A total of 9 case studies will be integrated throughout the body of the thesis to further contextualize its practicality and impact on US-based firms. The primary objective of this paper is to demonstrate that HR analytics continues …

A Systems-Based Approach To Fostering Robust Science In Industrial-Organizational Psychology, James A. Grand, Steven G. Rogelberg, Tammy D. Allen, Ronald S. Landis, Douglas H. Reynolds, John C. Scott, Scott Tonidandel, Donald M. Truxillo

Psychology Faculty Publications and Presentations

Credibility and trustworthiness are the bedrock upon which any science is built. The strength of these foundations has been increasingly questioned across the sciences as instances of research misconduct and mounting concerns over the prevalence of detrimental research practices have been identified. Consequently, the purpose of this paper is to encourage our scientific community to positively and proactively engage in efforts that foster a healthy and robust I-O psychology. We begin by advancing six defining principles that we believe reflect the values of robust science and offer criteria for evaluating proposed efforts to change scientific practices. Recognizing that the contemporary …

Modeling The Co-Production Of Public Sector Innovation: Strategic Dimensions Of Organizational Innovation Within The Public Maritime Ports Of The Pacific Northwest, Christopher R. Davis

Dissertations and Theses

Innovation is vital to employing resources in times when the complexity and the demand for public goods and services strain organizational capacities. While innovation in the private sector is the subject of intense academic interest, the study of this phenomenon in the public sector pales in comparison. This is troubling because innovation is an important tool for overcoming resource limitations that plague the public sector. This dissertation's unique contribution to the field is the creation and empirical validation of a model that explains and predicts the co-production of public sector innovation. The model explains the causal mechanism of innovation and …

Toward A Bidirectional View Of Causality In Big Data Analytics: The Case Of Learning Analytics, Marta Stelmaszak Rosa, Aleksi Aaltonen

Business Faculty Publications and Presentations

Currently most of the managerial literature on big data analytics assumes a straightforward, unidirectional relationship between data and phenomena they describe. Drawing from critical perspectives on big data, this paper posits that a bidirectional view of causality in big data analytics is needed. Relying on the theory of reactivity by Espeland and Sauder, the authors designed a mixed-methods case study involving both interviewing and a computational analysis of a big data set to lay bare the mechanisms at play behind the intended and unintended consequences in a learning analytics system deployed at a major UK business school. The authors argue …

Double- And Triple-Duty Caregiving Men: An Examination Of Subjective Stress And Perceived Schedule Control, Nicole Depasquale, Steven H. Zarit, Jacqueline Mogle, Phyllis Moen, Leslie B. Hammer, David M. Almeida

Psychology Faculty Publications and Presentations

Based on the stress process model of family caregiving, this study examined subjective stress appraisals and perceived schedule control among men employed in the long-term care industry (workplace-only caregivers) who concurrently occupied unpaid family caregiving roles for children (double-duty child caregivers), older adults (double-duty elder caregivers), and both children and older adults (triple-duty caregivers). Survey responses from 123 men working in nursing home facilities in the United States were analyzed using multiple linear regression models. Results indicated that workplace-only and double- and triple-duty caregivers’ appraised primary stress similarly. However, several differences emerged with respect to secondary role strains, specifically work–family …

Building Competencies And Skills Among Service Providers Working With Young People Who Experience Serious Mental Health Conditions: State Of The Science, Janet S. Walker, Pauline Jivanjee, Eileen M. Brennan, Leigh Grover

School of Social Work Faculty Publications and Presentations

This paper explores what is currently known about the most promising strategies for increasing providers’ capacity to deliver effective behavioral health services and supports. The paper also describes how this information has been—or could be—applied to the design of cutting-edge approaches for building skills and competencies among providers that work with young people who experience serious mental health conditions.

Assessing The Meaningful Inclusion Of Youth Voice In Policy And Practice: State Of The Science, Jennifer E. Blakeslee, Janet S. Walker

School of Social Work Faculty Publications and Presentations

Despite current prioritization of the inclusion of young people's voices in the design and delivery of services for youth and young adults, few up-to-date tools or frameworks have emerged to assist service-providing programs, agencies, or systems in evaluating their efforts. Further, though stakeholders may be on board with the general purpose and principles for including youth and young adult voice in organizations and systems, they may lack awareness of the policies and practices that need to be developed to ensure the consistent and meaningful engagement of youth as participants in decision-making processes. This review synthesizes the state-of-the-science regarding how to …

Knowledge Flows And Influence In Online Social Networks: Proposing A Research Agenda, Charles M. Weber, Nitin V. Mayande

Engineering and Technology Management Faculty Publications and Presentations

Online social networks, which have been defined as aggregated organizations that emerge from the Internet when people carry on public discussions, are increasingly becoming the vehicle of influence in social, political and economic discourse. Yet, despite its increasing importance, the nature of influence in online social networks is not really understood. Practitioners openly admit that they lack the experience to make sense of the phenomenon, and extant theory of influence in networks, which extrapolates from observations of the real world, is demonstrably inadequate when it comes to explaining influence online. The paper introduces a novel approach to analyzing influence online, …

Implications In Implementing Self-Managed Teams In Organizations, Aayushi Gupta, Alex Tacco Melendez, Janet Rosenthal, Lipishree Vrushabhendra

Engineering and Technology Management Student Projects

Over the past few decades, organizations have developed workplace teams that are multi-faceted, diverse and classified or divided by objective. These teams are essentially turning out to be instrumental in innovation and change in organizations. One such work team that has evoked interest in the recent past is the self-managed team. The design, structure and performance of self-managed teams varies from the other teams significantly. Nevertheless, these teams like the other workplace teams share common benefits such as increased knowledge and skills, synergy and commitment. The main difference lies in the way these teams work. The objective of this research …

Combat Experiences, Iso-Strain, And Sleep Quality Affect Symptoms Of Posttraumatic Stress Among Working Post-9/11 Veterans, Gilbert Patrick Brady Jr.

Dissertations and Theses

Despite the growing need, prior research on how the civilian work domain may affect posttraumatic stress is scarce. Moreover, few if any studies have investigated how perceptions of one's job and insomnia may shape traumatic stress symptoms, post-combat. Presently, about 4 million Americans have served in the "Global War on Terrorism," including nearly 1 million reservists. By contrast, 8.7 million Americans served in the Vietnam War: over twice the number of U.S. military personnel who have fought since 9/11. Surprisingly, combat experiences alone do not explain the majority of posttraumatic stress disorder cases, even after multiple deployments, suggesting the presence …

In Peer Matters, Teachers Matter: Peer Group Influences On Students' Engagement Depend On Teacher Involvement, Justin W. Vollet, Thomas A. Kindermann, Ellen A. Skinner

Psychology Faculty Publications and Presentations

This study focused on the joint effects of teachers and peer groups as predictors of change in students’ engagement during the first year of middle school, when the importance of peer relationships normatively increases and the quality of teacher–student relationships typically declines. To explore cumulative and contextualized joint effects, the study utilized 3 sources of information about an entire cohort of 366 sixth graders in a small town: Peer groups were identified using sociocognitive mapping; students reported on teacher involvement; and teachers reported on each student’s engagement. Consistent with models of cumulative effects, peer group engagement and teacher involvement each …

Psu President’S African American, African, And Black Student Success Task Force Report, Shirley A. Jackson, Yves Labissiere, Lisa K. Bates, Tom Bull, Shanice Clarke, Steven Christian, Tara Cooper, Abel De La Cruz, Noni Causey, Alex Herrrerra, Rene Ingram, Vanelda Hopes, Vandy Kanyako, Marlon Dewayne Marion, Taremeredzwa Mutepfa, Marshawna Williams, Ebony Oldham, Tiffany Ganir

Global Diversity and Inclusion Publications and Presentations

This report is in response to the President’s Charge to the Task Force on African American/African/Black Student Success at Portland State University. As included in the charge, the report assesses the strengths, weaknesses, and opportunities for PSU in continuing to serve the African American/African/Black community at PSU. In conducting its work, the Task Force reviewed a variety of reports and databases from various offices at PSU. Based on its findings, the Task Force provides recommendations under five main areas:
1) Student recruitment and retention
2) Student Experiences
3) Courses and Programming
4) Faculty and Staff at PSU
5) Best Practices …

An Analysis Of Oregon Youth Authority Populations: Who Receives Treatment And What Factors Influence Allocation Of Treatment Resources?, Rebecca Arredondo Yazzie

Dissertations and Theses

Service provision in both adult and juvenile correctional settings is an understudied phenomenon. Research has evaluated the use of evidence-based practices (EBP) in the treatment of mental health and substance abuse among adults and juveniles. Young, Farrell, Henderson and Taxman (2009) highlight the role of organizational factors including climate and culture, opportunities for staff training, resources, administrator attitudes and interagency collaboration in the application of EBP in correctional settings. The Oregon Youth Authority (OYA) aims to provide services to youth under the guise of EBP. Literature in the field of juvenile justice is limited in scope in areas of organizational …

Discrimination And Health: Sleep And Racism-Related Vigilance In Wave 5 Of Americans' Changing Lives Study, Jennifer Werekeitzen

University Honors Theses

The present study focuses on racial discrimination, sleep, and vigilance from Wave 5 of the Americans' Changing Lives study. From previous literature we know that stress and sleep are related; the more stress present, the more sleeping problems. It follows then that if anticipation of discrimination (vigilance) is the manifestation of stress related to racism, then vigilant individuals will have a harder time sleeping. Our hypothesis is that Black Americans’ vigilance levels will be negatively correlated with their sleep quality such that lower vigilance levels will indicate higher sleep quality. The results supported our hypothesis suggesting that Black Americans who …

Foundational Knowledge And Other Predictors Of Commitment To Trauma-Informed Care, Stephanie Anne Sundborg

Dissertations and Theses

Trauma-informed care (TIC) is an approach to service delivery based on the understanding of the prevalence of psychological trauma among service users, knowledge about the impact trauma has on engagement to services, and recognition that service settings can be re-traumatizing. For more than a decade, momentum has been building on this topic. Practitioners are pursuing the knowledge and skills needed to implement trauma-informed service delivery, while organizations are building infrastructure and processes aimed at supporting this approach. Disciplines across many human service sectors are eager to incorporate TIC into policy and practice. Despite this enthusiasm, implementation efforts are slow. Acquiring …

Supervisor Self-Other Agreement, Family-Supportive Supervisor Behaviors And Job Attitudes, Luke D. Mahoney

University Honors Theses

This paper joins the literature on family-supportive supervisor behavior research and the self-other agreement (SOA) paradigm to ask the question, how does a congruent perspective in the supervisor-employee dyad relate to service-member workplace attitudes and work-family relationships? Supervisors rated themselves on Family-Supportive Supervisor Behaviors (FSSB) and were in turn rated by their service-member employees. Results of a polynomial regression and surface-response analysis point to the conclusion that as supervisor and service-members’ ratings of the supervisors FSSB rise in tandem, self-reported service-member workplace outcomes (job satisfaction, organizational commitment) rose as well. The variance in work-to-family conflict and work-to-family enrichment was not …

Probation In The United States: A Historical And Modern Perspective, Ryan M. Labrecque

Criminology and Criminal Justice Faculty Publications and Presentations

Probation is a court order through which a criminal defendant is placed under the control, supervision, and care of a probation officer in lieu of imprisonment; so long as the probationer maintains certain standards of conduct. This chapter reviews the historical development of probation in the United States, and highlights how the practice is used in the 21st century. Probation has many advantages over imprisonment, including lower operational costs, increased opportunities for rehabilitation, and reduced risk of criminal socialization. However, there is increasing evidence to suggest probation strategies that focus on compliance monitoring and other law enforcement aspects of supervision …

Sustainability Of Our Planet And All Species As The Organizing Principle For Slce, Kevin Kecskes, Jennifer Joyalle, Erin Elliott, Jacob D. B. Sherman

Public Administration Faculty Publications and Presentations

We may define and prioritize them differently, but few would deny that our human community is facing intractable problems at local, national, and global scales. We call on higher education institutions (HEIs) around the world to work collectively and with strategic intent and action to use sustainability as an organizing principle to focus service-learning and community engagement (SLCE) activities on the flourishing of our planet and its diverse species.

In the United Nations report, Our Common Future, sustainable development (the future-oriented view of “sustainability”) was defined by World Commission on the Environment and Development members as “the kind of development …

What Are Effective Strategies For Implementing Trauma-Informed Care In Youth Inpatient Psychiatric And Residential Treatment Settings? A Realist Systematic Review, Stephanie A. Bryson, Emma Gauvin, Ally Jamieson, Melanie Rathgeber, Lorelei Faulkner-Gibson, Sarah Bell, Jennifer Russel, Sharlynne Burke

School of Social Work Faculty Publications and Presentations

Background: Many young people who receive psychiatric care in inpatient or residential settings in North America have experienced various forms of emotional trauma. Moreover, these settings can exacerbate trauma sequelae. Common practices, such as seclusion and restraint, put young people at risk of retraumatization, development of comorbid psychopathology, injury, and even death. In response, psychiatric and residential facilities have embraced trauma-informed care (TIC), an organizational change strategy which aligns service delivery with treatment principles and discrete interventions designed to reduce rates of retraumatization through responsive and non-coercive staff-client interactions. After more than two decades, a number of TIC frameworks and …

Improving Public Engagement And Public Records Management At The Oregon Department Of Environmental Quality, Portland State University. Hatfield School Of Government. Center For Public Service, Phil Keisling, Dan Marriott, Marcus Ingle, Sara Saltzberg, Andrew Dzeguze

Center for Public Service Publications and Reports

In February 2016, researchers from the US Forest Service had detected toxics in moss samples adjacent to several businesses in Portland. This began a series of events that highlighted both the significance of public records requests and the difficulty Oregon Department of Environmental Quality (DEQ) has in responding to complex requests.

The interest in issues related to air toxics put a strain on the capacity of the agency to respond in a timely fashion to the news media as well as citizens groups.

In August 2016, DEQ retained the Center for Public Service (CPS) to provide an outside evaluation of …

Housing With Services, Paula C. Carder

Institute on Aging Publications

This report describes findings of an evaluation of the Housing with Services project in Portland, OR.

This evaluation was designed to assess the implementation process and impacts of a novel program of coordinated health and social services on behalf of over 1,400 residents of 11 affordable housing properties in Portland, Oregon. Affordable housing for older adults and persons with disabilities provides an important financial subsidy for persons with low incomes. To qualify for the affordable housing described in this report, individuals must have incomes of no more than $15,450 for a single person. In the U.S., over one million older …

Hazardous Materials Commodity Flow Study: Marion County, Oregon, Portland State University. Hatfield School Of Government. Center For Public Service, Stephanie Hawke, Aaron Kaufman, Robert Cheney

Center for Public Service Publications and Reports

Hazardous materials are prevalent in all communities in the United States. They are stored and they are transported. Regardless of the method of transport, (for this study defined as: pipeline, rail, roadway, air, or water) hazardous materials are generally transported without incident. However, consequences of a hazmat transportation incident can be extreme with serious repercussions to public safety, life and wellbeing, the environment, and infrastructure. To plan for and mitigate these consequences, communities may choose to examine the transportation of hazardous materials through high risk areas – areas with sensitive ecosystems or high population – to better develop strategies.

Therefore, …

Inequality, Position, And Perception: Understanding And Addressing Workplace Harassment In Oregon's Construction Trades, Sasha Mae Bassett

Dissertations and Theses

Does our status impact the way we interpret change? This study proposes that one's level of power within their workplace, as granted by their role within the organization, shapes the way in which people interpret adjustments to the norms of that organization. Drawing on qualitative focus groups with forty-four members of Oregon's construction trades, this study examines the relationship between participants' position within the industry's structure and their opinions about the changing job site norms brought on by recent waves of diversification in the workforce. Findings suggest that within Oregon's construction trades, hierarchical distribution of power via industry position serves …

Factors Associated With Managerial Innovation In Public Human Service Organizations, Monica Perez Jolles, Bowen Mcbeath, Sarah Carnochan, Michael J. Austin

School of Social Work Faculty Publications and Presentations

Contextual changes affecting human service organizations have challenged human service managers to adapt through innovation. Yet no research has examined innovation along the spectrum of lower- to upper-level managers in public human service organizations. This study analyzed survey data of 466 public human service managers to examine the relationship between individual characteristics and managerial innovation. Results showed that 38% of managers took an innovative approach to their work, and characteristics of perceived responsiveness to change and evidence-informed practice network involvement were significantly associated with managerial innovation. Managerial innovation could be promoted through the development of evidence-based networks and communities of …

Women As Transformational Leaders: Learning To Lead In The Community College, Jennifer R. Grove-Heuser

Dissertations and Theses

Community colleges face a growing crisis in leadership and a critical aspect of this crisis is a shortage of leaders. The representation of women leaders in community colleges has increased more than other sector of higher education. This upswing suggests that community colleges are the most likely place for women to achieve executive leadership status. Yet, community college history is grounded in male dominance and women leaders remain marginalized in the community college system. The purpose of my study was to examine some of the factors that contribute to women executive leaders' success specifically: (a) how women experience their leadership …

Seeking Solutions To Long-Term Public Engagement In Rapidly Diversifying Communities: A Case Study In Washington County, Oregon, Meg Merrick, Andrée Tremoulet

Institute of Metropolitan Studies Publications

This paper explores the challenges in engaging a rapidly diversifying public in county government decision-making. The State of Oregon recognized the importance of meaningful public engagement by naming it as the first goal of its landmark statewide land use planning system adopted in 1973. Washington County, which is part of Portland’s tri-county metropolitan region, is geographically large, historically white but, in recent years, rapidly diversifying. It is also largely suburban and includes the region’s largest unincorporated communities. In addition, Washington County includes significant agricultural activities and small rural communities.

Leadership Positioning Among U.S. Firms Investing In China, Rossitza B. Wooster, Donna L. Paul

Economics Faculty Publications and Presentations

This study investigates leadership positioning by U.S. firms in China using the awareness, motivation, capability (AMC) perspective. We define leadership as first in industry to invest in China, and find that leaders have characteristics associated with higher AMC, evidenced by pre-existing multinational experience, higher product market orientation, smaller scale of operations, and higher input cost structure. Notably, the motivation to lower input costs and the prior capability in multinational operations mattered only for the first wave of firms leading industry investment earlier in time, while firms with smaller scale of operations exhibited a preference to lead investment in less popular …

Abusive Supervision In The Workplace: An Examination Of Current Research And A Proposal For Preventive Measures, Samantha Kemper

University Honors Theses

Abusive supervision is a serious and growing problem plaguing today’s organizations, affecting up to 16 percent of employees. This paper provides an overview of workplace mistreatment research, focusing specifically on abusive supervision and its antecedents and consequences, and proposes a course of action for organizations interested in reducing and preventing abusive supervision. In total, 93 articles were included based on the originality of their contributions to the literature. The central objective of this paper is to create a foundation of knowledge and understanding of abusive supervision, which organizations can then use to identify and prevent the occurrence of abusive supervision. …