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Paradigm Shifts In Large-Scale Educational Change: Uncovering The Oregon Education Investment Board's Theory Of Change-In-Action, Johanna Kathryn Blackford

Dissertations and Theses

Education system leaders and policymakers around the globe expend vast amounts of resources on educational reform efforts and despite positive intentions, most attempts to affect educational change fail to realize large-scale, sustainable, positive outcomes--yet some have. While it is widely acknowledged that no two systems' educational change journeys are the same, what is becoming clear is that there is significant similarity among the thinking or paradigms underpinning theories of change-in-action guiding positive large-scale system-wide reform. This research highlights four change paradigms and suggests that a collective learning paradigm guided by systems thinking represents the paradigm shift associated with successful large-scale …

Association Of A Multisite Interprofessional Education Initiative With Quality Of Primary Care, Samuel T. Edwards, Elizabeth Hooker, Rebecca Brienza, Bridget O’Brien, Hyunjee Kim, Stuart Gilman, Nancy Harada, Lillian Gelberg, Sarah Shull, Meike Niederhausen, Multiple Additional Authors

OHSU-PSU School of Public Health Faculty Publications and Presentations

Importance Studies have shown that interprofessional education (IPE) improves learner proficiencies, but few have measured the association of IPE with patient outcomes, such as clinical quality.

Objective To estimate the association of a multisite IPE initiative with quality of care.

Design, Setting, and Participants This study used difference-in-differences analysis of US Department of Veterans Affairs (VA) electronic health record data from July 1, 2008, to June 30, 2015. Patients cared for by resident clinicians in 5 VA academic primary care clinics that participated in the Centers of Excellence in Primary Care Education (CoEPCE), an initiative designed to promote IPE among …

Cultural Humility In Community Practice: Reflections From The Neighborhood Story Project, Amie Thurber

School of Social Work Faculty Publications and Presentations

Although cultural humility is frequently emphasized in social work education as a lifelong commitment to reflection and action, there are few examples of what this looks like in practice—particularly outside the scope of clinical health settings. This paper situates the need for practitioner reflections on cultural humility and offers an autoethnographic case study of efforts to cultivate cultural humility in myself and among participants in a neighborhood-based action research project. I consider cultural humility from three relational positions: holding oneself accountable, creating conditions for cultural humility within groups, and acknowledging how group members co-create conditions for cultural humility.

Learned Lessons: Growing Social Workers’ Preparation For Upstream Policy Practice, Ann Curry-Stevens, Lisa Hawash, Sarah Bradley

School of Social Work Faculty Publications and Presentations

Over the last 10 years, the MSW program at Portland State University has gone from graduating 15% of its students in the macro concentration, to 32%, while the national average remains under 9%. This article traces that experience through a historically-grounded narrative line, and extracts learnings that are potentially relevant for the profession. Curricular practices include reviewing the content for horizontal and vertical integration, introducing macro content early in the first year of the program with sufficient time to inform students’ choice of concentrations, and providing students influence to shape content in the advanced year. Faculty specializations and community reputation …

Mixed Signals: The Unintended Effects Of Diversity Initiatives, Tessa L. Dover, Cheryl R. Kaiser, Brenda Major

Psychology Faculty Publications and Presentations

Organizational diversity initiatives—programs and policies intended to increase the fairness of organizations and promote the inclusion, hiring, retention, and promotion of underrepresented groups—are ubiquitous. Despite the widespread implementation of diversity initiatives, several empirical investigations point to challenges associated with these initiatives. We suggest that one of the challenges hindering the effectiveness of diversity management involves the unintended signals that these initiatives send. Specifically, we review social psychological evidence that the mere presence of diversity initiatives can have unintended consequences through the communication of (1) fairness signals, (2) inclusion signals, and (3) competence signals. The presence of organizational diversity initiatives may …

Twenty-First Century Book Studies: The State Of The Discipline, Rachel Noorda, Stevie Marsden

English Faculty Publications and Presentations

During the 25th annual Society for the History of Authorship, Reading and Publishing (SHARP) conference in 2017, held at the University of Victoria, Canada, Stevie Marsden and Rachel Noorda moderated a workshop on the topic of “The Twenty-First Century Book.” Six scholars (Beth Driscoll, Per Henningsgaard, Simone Murray, DeNel Rehberg-Sedo, Simon Rowberry and Claire Squires), whose research is predominantly positioned within the twenty-first century, were invited to discuss the challenges and opportunities for studying the twenty-first century book. The 2017 SHARP conference, “Technologies of the Book”, seemed the perfect setting to hold this workshop. Not only did the conference theme …

Insights From Alumni: A Grounded Theory Study Of A Graduate Program In Sustainability Leadership, Heather Burns, Megan Schneider

Educational Leadership and Policy Faculty Publications and Presentations

This grounded theory action research study examines the impact of a graduate sustainability leadership program through the lens of its alumni. The study reveals elements of the leadership program that had the most impact on the lives and careers of its alumni, as well as suggestions for how the program could better prepare students in the future. This study finds that impactful sustainability leadership programs might incorporate opportunities for: paradigm and perspective shifts; a culture of support and care; holistic personal growth and development; experiential community-based learning opportunities; and leadership tools and skills that students can practice and use. This …

"To Call Or Not To Call?" The Impact Of Supervisor Training On Call Center Employee Attitudes And Well-Being, Whitney Elan Schneider Vogel

Dissertations and Theses

Call center customer service occupations represent a growing proportion of the U.S. economy in the digital age. These roles are characterized by low control, high levels of emotional labor, and burnout. Turnover rates in call centers are often twice as high as in other industries. To combat these challenges, I delivered a supervisor-focused mental health training intervention targeted at improving supervisor supportive behaviors and employee outcomes. The indirect effect of supervisor training on employee outcomes related to perceived supervisor support, problem-focused coping, burnout, turnover intentions, and withdrawal behaviors were evaluated. A waitlist control design (N = 74) was used …

Training Needs Of Peer And Non-Peer Transition Service Providers: Results Of A National Survey, Pauline Jivanjee, Leigh Grover, Kristin Thorp, Brie Masselli, Johanna Bergan, Eileen Brennan

School of Social Work Faculty Publications and Presentations

Participatory action research processes guided a national online survey of service providers working with transition age youth with mental health challenges. The survey investigated transition service providers’ ratings of the importance of competencies and skills, self-assessed need for training in these competencies and skills, their preferred training modalities, and obstacles to engaging in training. The 254 participants identified trauma-informed care, understanding youth culture, promoting natural supports, and using culturally responsive practices as most important training needs. Age, years in current job, years in transition work, and race/ethnicity predicted training needs regarding some competencies and skills. Peer providers expressed preferences for …

Rethinking Services With Communities Of Color: Why Culturally Specific Organizations Are The Preferred Service Delivery Model, Ann Curry-Stevens, Gerald Deloney, Matt Morton

School of Social Work Faculty Publications and Presentations

Racial disparities in social, education and health services continue unabated despite efforts to address them. At the margins of the service delivery system are lesser-known and minimally researched programs known as “culturally specific organizations” that have been developed by and with communities of color. These are organizations that have been developed by a specific community of color and continue to serve that same community of color. This article shares the insights of three leaders in racial equity, who have been immersed in Portland-based organizations for many years: two as organizational leaders and one as an academic research partner. The paper …

Family Linked Workplace Resources And Contextual Factors As Important Predictors Of Job And Individual Well-Being For Employees And Families, Jacquelyn Marie Brady

Dissertations and Theses

The inextricable ties between work and family have been extensively studied, however, with both societal and organizational change there is a continuing need for organizational research to elucidate the effects work can have on family, individual, and job well-being. Through three studies, this body of work demonstrates the role of supervisors, psychological contextual factors, and workplace work-family resources for improving employee and spouse family well-being and employee psychological and job well-being. This dissertation drew upon data from the Study for Employment Retention of Veterans (SERVe) and the Work-family Health Network (WFHN). Study 1 investigated the link between a supportive supervisor …

Explaining The Collapse Of The Industrial Workers Of The World Through Historiography, Kayla B. Gmyr

University Honors Theses

Growing out of the labor militancy and political radicalism of the late nineteenth and early twentieth century, the revolutionary union Industrial Workers of the World (IWW) grew to be one of the most radical working-class movements in American history, containing 150,000 members during its peak in 1917. However, by its Congress in 1924, the union nearly collapsed beneath the weight of state repression, vigilante killings, organizational weaknesses, and political divisions, after which it remained on the fringes of labor politics. Many authors of varying backgrounds and decades have sought to explain the decline of the IWW, emphasizing either repression, internal …

Brand Logo Shape And Brand Personality, Kyle P. Gold

University Honors Theses

Brand logos are a critical element of brand image equity in the process of visually conveying brand values to a consumer base. While previous studies have discussed logo design elements like color, typography, and complexity on their ability to convey brand attributes - little research has been done on logo shape. This study examines the relationship between brand logo shape - that of the geometric outline of a logo - and the concept of brand personality. To accomplish this, stimuli was created and presented via survey to test if consumers could recognize brand personality factors from a series of designed …

Webinar: Engaging Youth To Choose Car-Free Mobility, Autumn Shafer

TREC Webinar Series

Today’s youth are tomorrow’s riders, bikers, walkers, voters, and transportation planners. As more transit agencies begin to offer free fare passes to public middle and high school students, it is important to have good communication strategy in place to encourage transit usage so they don't miss out on the potential to affect behavior change.

Thus, transit agencies need to develop age-appropriate messaging strategies and tactics that promote youth car-free mobility.

This webinar will present results from a NITC research project that sought to create and evaluate communication messaging that fosters more positive attitudes, intentions, and behaviors related to transit and …

Overcoming Barriers To Adopting And Implementing Pharmacotherapy: The Medication Research Partnership, Raina Croff, Kim Hoffman, Kelly Alanis-Hirsch, Jay Ford, Dennis Mccarty, Laura Schmidt

OHSU-PSU School of Public Health Faculty Publications and Presentations

Pharmacotherapy includes a growing number of clinically effective medications for substance use disorder, yet there are significant barriers to its adoption and implementation in routine clinical practice. The Medication Research Partnership (MRP) was a successful effort to promote adoption of pharmacotherapy for opioid and alcohol use disorders in nine substance abuse treatment centers and a commercial health plan. This qualitative analysis of interviews (n = 39) conducted with change leaders at baseline and at the end/beginning of 6-month change cycles explains how treatment centers overcame obstacles to the adoption, implementation, and sustainability of pharmacotherapy. Results show that barriers to …

Caring For The Elderly At Work And Home: Can A Randomized Organizational Intervention Improve Psychological Health?, Ellen Ernst Kossek, Rebecca J. Thompson, Katie M. Lawson, Todd Bodner, Matthew B. Perrigino, Leslie B. Hammer, Orfeu M. Buxton, David M. Almeida, Phyllis Moen, David Hurtado, Bradley Wipfli, Lisa Berkman, Jeremy W. Bray

Psychology Faculty Publications and Presentations

Although job stress models suggest that changing the work social environment to increase job resources improves psychological health, many intervention studies have weak designs and overlook influences of family caregiving demands. We tested the effects of an organizational intervention designed to increase supervisor social support for work and nonwork roles, and job control in a results-oriented work environment on the stress and psychological distress of health care employees who care for the elderly, while simultaneously considering their own family caregiving responsibilities. Using a group-randomized organizational field trial with an intent-to-treat design, 420 caregivers in 15 intervention extended-care nursing facilities were …

Knowledge, Principal Support, Self-Efficacy, And Beliefs Predict Commitment To Trauma-Informed Care, Stephanie A. Sundborg

School of Social Work Faculty Publications and Presentations

Objective: Organizations are identifying trauma-informed care (TIC) as a priority yet implementation is slow. Research suggests commitment to a change effort is an important predictor for change behavior; however, there is little theoretical or empirical evidence exploring commitment to TIC. This study examines the variables that predict affective commitment to TIC including foundational knowledge, principal support, self-efficacy, and beliefs about trauma. Does foundational knowledge independently predict affective commitment to TIC or is this relationship mediated by other variables? Method: Data were collected from 118 participants working in human services, using cross-sectional survey design. Participants completed self-report measures of affective commitment …

Elucidating The Influence Of Supervisors’ Roles On Implementation Climate, Alicia Bunger, Sarah Birken, Jill A. Hoffman, Hannah Macdowell, Mimi Choy-Brown, Erica Magier

School of Social Work Faculty Publications and Presentations

Background: Supervisors play an essential role in implementation by diffusing and synthesizing information, selling implementation, and translating top management’s project plans to frontline workers. Theory and emerging evidence suggest that through these roles, supervisors shape implementation climate—i.e., the degree to which innovations are expected, supported, and rewarded. However, it is unclear exactly how supervisors carry out each of these roles in ways that contribute to implementation climate—this represents a gap in the understanding of the causal mechanisms that link supervisors’ behavior with implementation climate. This study examined how supervisors’ performance of each of these roles influences three core implementation …

Is Online Training An Effective Workforce Development Strategy For Transition Service Providers? Results Of A Comparative Study, Eileen Brennan, Claudia Sellmaier, Pauline Jivanjee, Leigh Grover

School of Social Work Faculty Publications and Presentations

Service providers working with transition-aged young people with mental health disorders require specialized research-based training to better meet their needs. A 10-module interactive online training program, Promoting Positive Pathways to Adulthood (PPPA), was developed to build service provider competencies to improve outcomes for the youth with whom they work. In total, 19 organizations participated in a longitudinal quasi-experimental study that compared training outcomes for participants receiving PPPA online training only (Group 1) with those receiving PPPA online training with team-based practice activities (Group 2). Most of the 63 service providers participating in the training were females, below 40 years, had …

From Public Ideology To Socio-Material Reproduction Of Agile Principles: The Case Of Pivotal Labs, Erica L. Wagner, Sue Newell, Neil Ramiller, Jeanne Enders

Business Faculty Publications and Presentations

This paper focuses on how regular invocation of a public ideology helps sustain local work practices. Existing research acknowledges that there is a recursive relationship between the local practices and the public ideas, with local practices leading to the adaption of public ideas over time. There is little study of how public ideology sustains local practices over the longer term – seeing translation of the ideology as an ongoing process. Through a case study and web-based analysis of Pivotal Labs, an agile software development company, we contribute to socio-material translation studies demonstrating the manifestation of the public ideology in socio-material …

Service Innovation In The Cloud: Implications For Strategy Development, Robert R. Harmon, Enrique G. Castro-Leon

Engineering and Technology Management Faculty Publications and Presentations

Cloud enterprises have shifted from linear to networked business models through a value transformation process centered on the development of multisided service platforms. These platforms facilitate service exchange and value cocreation by enabling three essential transitions: 1. from control to orchestration of enterprise resources, 2. from internal optimization to external interactions, and 3. from customer value to ecosystem value. Innovative service transformation is most in evidence with enterprises that are native cloud companies or companies that have more rapidly and effectively adopted ecosystem-based service platforms such as Netflix, Google, Facebook, Uber and Airbnb. Service ecosystems enable the critical processes for …

Novel Approach To Managing Technological Entrepreneurship Using A Model-Based Systems Approach To Develop Low Cost Earth Orbiting Satellites, Gary Langford, Jeffery Carpenter, Ian Watkins, Brock Marsh, Lucas Beaulieu

Engineering and Technology Management Faculty Publications and Presentations

The ability to send low cost satellites into space has changed the satellite industry and vastly opened up the use of satellites to transform data into information for individuals, organizations, commercial companies, and governments. This information can be corroborated with other sources of data to evaluate the availability of precious resources, e.g., potable water, agriculture; to forecast upcoming famines or diseases; and to perform mapping, communications, and competitive analyses. The cost of owning a satellite is less than 100,000(usingcommercialparts)to1,000 (built by school kids). Launch costs are tens of thousands of dollars, which can be eliminated through subsidies. Compare these costs …

Faculty Senate Monthly Packet October 2018, Portland State University Faculty Senate

Faculty Senate Monthly Packets

The October 2018 Monthly packet includes the October agenda and appendices and the Faculty Senate minutes and attachments from the meeting held June 4, 2018.

Exploring Adoption Of Augmented Reality Smart Glasses: Applications In The Medical Industry, Nuri A. Basoglu, Muge Goken, Marina Dabic, Dilek Ozdemir Gungor, Tugrul U. Daim

Engineering and Technology Management Faculty Publications and Presentations

This study explores the use of augmented reality smart glasses (ARSGs) by physicians and their adoption of these products in the Turkish medical industry. Google Glass was used as a demonstrative example for the introduction of ARSGs. We proposed an exploratory model based on the technology acceptance model by Davis. Exogenous factors in the model were defined by performing semi-structured in-depth interviews, along with the use of an expert panel in addition to the technology adoption literature. The framework was tested by means of a field study, data was collected via an Internet survey, and path analysis was used. The …

A Meta-Analysis On Motivational Strategies And Well-Being: Does A Worker’S Socioeconomic Status Make A Difference?, Jessie Fengmin Zhen

PSU McNair Scholars Online Journal

This meta-analysis provides a quantitative review on the relationships between motivational strategies and work-related well-being, and addresses the modulating effects of socioeconomic status (SES). Based upon a total number of 68 studies, involving 49,338 employees, the findings suggest that motivational strategies are associated with one’s well-being at work. Specifically, results indicate that more positive emotion regulation strategies are related to workers’ higher levels of job satisfaction and job performance. Conversely, more self-doubt is related to lower levels of job satisfaction and job performance. More interestingly, SES moderates some effect sizes, which include those related to emotional labor strategies (i.e., deep …

Inclusion And Assimilation: Including Change In The Workplace, Marisa Jean Miller

Dissertations and Theses

Organizational assimilation is an ongoing and dynamic relationship between organization and individual member, where employees learn the expected norms of the organization and feel that they are able to attempt to make a change to the organization. Organizational members rely on social interactions within the organization to acquire the necessary knowledge they need to perform their roles, as well as support to attempt changes within the organization. This study proposes that feelings of inclusion, or the perception that an employee both belongs to and is unique within an organization, may be an influential construct associated with organizational assimilation and beneficial …

Principal And Teacher Beliefs About The Impact Of Cbas On School Performance: Five High Performing High Schools In Oregon, Kevin Jon Ricker

Dissertations and Theses

This qualitative study examined how school leaders work within the structure of individual district collective bargaining agreements to improve student achievement. The study examines real or perceived barriers to improving student achievement within educational organizations from the perspective of the principals and teacher-leaders.

This study included two qualitative instruments, one for building principals and one for the building teachers, administered in five Oregon high schools recognized as successful by the Oregon Department of Education in 2014-2015. This dissertation determined the impact collective bargaining agreements had on the ability of high school principals to reduce educational disparities and close the achievement …

Organizational Communication And Individual Behavior: Implications For Supply Chain Risk Management, Scott Duhadway, Steven Carnovale, Vijay R. Kannan

Business Faculty Publications and Presentations

Risk is a significant issue for supply chain managers. Not only must they contend with multiple dimensions of risk in decision making, they must reconcile decision making with broader organizational interests. This study examines the influence of organizational communication regarding supply chain risk on individual decision-making strategies and the perceptions of risk. A multi-stage experimental design is applied, in which decision makers make decisions across three dimensions of risk and adjust their risk-taking behavior after being presented with organizational communication regarding supply chain risk levels. The relationship between organizational communication and the perceptions of supply chain risk is then explored …

Focal Point, Volume 32, Portland State University. Regional Research Institute

Research and Training Center - Focal Point

This issue of Focal Point includes a series of research summaries that reflect the state of the science and project descriptions focused on the theme of community integration for youth and young adults who experience serious mental health conditions. Space in Focal Point is limited, and this has meant that we are only able to include short versions of each of these articles. However, more detailed versions of most of the articles – including extensive reference lists – are available on the Pathways RTC website. We encourage you to take a look at these longer versions for further detail and …

Dual Immersion Leadership: A Case Study Of Three K-5 Principals Who Show Success With Emergent Bilinguals, Ivonne Karina Dibblee

Dissertations and Theses

In the past decade the number of dual language immersion programs in US public schools has grown to more than 2000. The benefits of dual language immersion for emergent bilinguals (EBs) have been confirmed by numerous studies. However, lacking from this literature is research which focuses on leadership within dual immersion schools. Despite an upsurge in the number of immersion schools, few studies examine the characteristics of effective immersion leaders. The aim of this study is to examine the leadership characteristics of principals leading K-5 dual language immersion programs who have increased student achievement among EBs.

The purpose of this …