Digital Commons Network^™

Human Resource Strategy In Times Of Disruption, April R. Kinchen

Doctoral Dissertations and Projects

This study sought to obtain knowledge relating to human resources during crisis and disruption. To obtain a deeper understanding of the material, I conducted a qualitative case study using a structured interview process, an anonymous survey process for triangulation. The interview process comprised 15 interviews to achieve saturation, as well as 135 survey respondents. During the participant interview process, I obtained the data to attribute to the current body of research regarding human resources during times of crisis and disruption. Interview participants comprised of individual contributors, people leaders, and human resource professionals. Participants felt strongly that open communication, infrastructure, and …

Critical Incident Stress Debriefing: An Integrated Review, Mary M. Smith

Doctoral Dissertations and Projects

Healthcare providers, especially those working in emergency and intensive care settings, are frequently exposed to traumatic experiences. These experiences affect their emotional, physical, psychological, or spiritual well-being. This integrated review analyzed the effectiveness of Critical Incident Stress Debriefing (CISD) as an intervention for emergency healthcare providers secondary to exposure of traumatic events in their clinical practice. Fifteen (15) articles and journals using the PRISMA model searching for evidence supporting the application of CISD in managing the effects of traumatic experiences by emergency healthcare providers were reviewed. The research showed that emergency healthcare workers mitigate stress in multiple ways. The non-mandatory …

Defelonization And Police Decision-Making: A Phenomenological Study Of Policing Behaviors In Los Angeles County Post-Proposition 47, Stephen William Bell

Doctoral Dissertations and Projects

The purpose of this transcendental phenomenological study was to explore how law enforcement officers in Los Angeles County described their lived experiences of engaging in discretionary enforcement behaviors when policing narcotics crimes. Rational choice theory provided the theoretical framework for the study. The two research questions asked the following: 1) What does Proposition 47 mean to law enforcement officers in Los Angeles County in relation to their self-efficacy to police narcotic offenses? 2) What do law enforcement officers in Los Angeles County share as challenges when policing narcotic offenses in their communities after the ratification of Proposition 47? Purposeful sampling …

Enhancing Success Through Leadership, Wendy T. Jewell

Doctoral Dissertations and Projects

This study sought to obtain a better understanding of how leaders influence the culture of the organization to enhance performance. A post-positive qualitative research case study was conducted at a state agency in the Commonwealth of Virginia. During this study, 13 semi-structured interviews were conducted with agency employees who participated on a project to implement a smart phone fuel application. This fuel application automated specific manual processes related to their fuel management program. While the fuel application project implementation was finishing, the interviews were conducted. During these interviews, participants provided their perspectives on leadership, communication, empowerment, project outcomes, lessons learned, …

A Case Study On How School Leaders Foster A Safety Culture In Secondary School, Breck Laster Perry

Doctoral Dissertations and Projects

The purpose of this embedded single case study was to describe how school leaders foster a culture of safety in a secondary school in central Atlantic State. The central research question guiding this study was: How do school leaders foster a culture of safety in a secondary school? I conducted a single embedded case study at a top-rated high school that demonstrated a safety culture under the pseudonym of Chatantown High School. The conceptual framework undergirding this study was the Avolio and Bass full range of leadership model. Purposeful sampling was used to interview educators and educational leaders on-site, while …

Exploring How Catholic School Leaders Use The National Standards And Benchmarks For Effective Catholic Schools As A Framework For Accreditation: A Single Case Study, Andrew Michael Kremer

Doctoral Dissertations and Projects

The purpose of this qualitative single case study was to explore how Catholic school leaders in a Catholic diocese in the Midwestern United States use the National Standards and Benchmarks for Effective Catholic Schools (NSBECS) to inform their school improvement processes through accreditation. Through the theoretical lens of routinized action theory, the uses of the NSBECS for accreditation and the perceptions of the influence of the NSBECS on school improvement were studied. This study was guided by the central research question: How do Catholic school leaders in the Midwestern United States use the NSBECS to inform their school improvement processes …

Leadership Advancement: A Phenomenological Study Of Non-Faculty Black Male Leadership In Higher Education, Lerone Joseph

Doctoral Dissertations and Projects

This transcendental phenomenological study examined the lived experiences of non-faculty Black male administrators and leadership advancement at predominantly White institutions (PWI) in Virginia. A transcendental phenomenological approach was used to address the central research question of what the leadership advancement experiences of non-faculty Black male administrators at predominately White institutions in Virginia. Critical race theory as it relates to education was used as the theoretical framework to guide the study. Purposeful and snowball sampling was used to select non-faculty Black male administrators from predominantly White institutions (PWI). Data collected through questionnaires, interviews, and focus groups revealed five major themes: cultural …

The Stages Of Environmentalism And How The Movement Can Be Maintained Through Generation Z, Emma Jean Vanden Brink

Masters Theses

The state of a social movement is characterized by the stages through which it progresses. The environmentalism movement began hundreds of years ago when humans first noticed how significantly their actions influenced the nature around them. The movement advanced with the arrival of the industrial era and modern society. According to Stewart et al. (2012), there are five main stages through which a social movement proceeds: genesis, social unrest, enthusiastic mobilization, maintenance, and termination. Today, environmentalism is in the maintenance stage, as determined by the current organizational structure of the movement. The objective of this study was to determine how …

The Underrepresentation Of Women In Senior Leadership Positions Within The Healthcare Industry, Gloria I. Choquette

Doctoral Dissertations and Projects

In today’s business world the importance of bias, stereotyping, and prejudice, needs to be taken into account, as it leads to the underrepresentation of women in senior leadership positions. A crucial leadership gap exists in the current healthcare system as theories, cases, and models have influenced the strategies used in the healthcare industry. The purpose of this qualitative case study is to understand the causes behind the underrepresentation of women in senior leadership positions within the healthcare industry in Winter Haven, Florida when compared to population demographics resulting in the organizations inability to leverage their skill-sets. Through participants responses the …

Revisiting Strategy In A Time Of Crisis, Gregory A. Smith

Faculty Publications and Presentations

The season of upheaval brought on by the COVID-19 pandemic is a critical occasion for libraries to revisit their organizational strategies. Strategy includes two complementary dimensions: alignment with the environment and the pursuit of competitive advantage. Rapid changes in the environment call for practicing strategic thinking iteratively rather than engaging in a fixed rhythm of multi-year planning. An effective library strategy displays four key attributes: (1) It responds to the concerns of diverse stakeholders. (2) It is flexible enough to adapt to emerging conditions. (3) It enacts organizational mission but can also help to reshape it. (4) It integrates with …

A Comparison Of Undergraduate Perceptions Of Institutional Quality At A Public Institution, Nancy M. Woodrow

Doctoral Dissertations and Projects

Understanding the undergraduate student’s perception of institutional quality is important to university administrators. This understanding can assist the university administrator in adjusting and improving relevant areas that aid in retention of current students and increase their satisfaction with the educational experience. Furthermore, the undergraduate student’s perception of institutional quality could be useful in motivating future students to select the institution as their college choice. Unfortunately, perception of institutional quality is not among the factors of consideration when incoming undergraduate students make their college selection. Therefore, the purpose of this study was to assist the educational administrator in understanding whether the …

Creating Collaborative Missional Communities To Enhance Church Revitalization, Bradford William Reaves

Doctoral Dissertations and Projects

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This project utilizes the revitalization efforts of Grace Community Church in Winchester, VA to examine the precedence of collaborative strategies for church revitalization. In this study contemporary literature, theological foundations, surveys of church leaders in the United States, and interviews with collaborative church and ministry leaders from around the United States are evaluated to determine the need for greater collaboration for the health and revitalization of church and ministries. The findings of this research argue that contemporary church growth strategies that emerged from the recent church growth movement may actually inhibit church revitalization efforts …

The Responsibility Of Christian Church Pastors To Include Homelessness Awareness In Ministry Outreach, Joy Nicole Hale

Doctoral Dissertations and Projects

The Christian church pastor has a significant role in addressing homelessness within their communities. They must be willing to defeat this giant. This responsibility is further highlighted by the opportunity of outreach ministries within Christian churches working with community resources to identify the physical, financial, social, and emotional needs of the homeless. Understanding the pastoral leadership shapes and influences the Christian church is a critical component to comprehending how the church illustrates hope and the image of God to the homeless population. Many American individuals are faced with the debilitating stresses of homelessness without adequate emotional resources to address their …

The Efficacy Of Emergency Management Certification Training In Georgia Through The Lived Experiences Of Local Emergency Managers, Jack Robby Westbrook

Doctoral Dissertations and Projects

The purpose of this hermeneutic phenomenology qualitative inquiry was to understand the efficacy of the Basic Georgia Certified Emergency Manager Program curriculum on preparing local emergency managers in each of Georgia’s eight geographical regions for their role. Emergency managers are professionals tasked with helping communities and organizations to anticipate all hazards and undertake measures to deal with disasters (McEntire 200 7). Demands placed on local emergency managers have increased significantly since the turn of the century. Between 2002 and 2020, the number and frequency of disasters have dramatically increased, and Georgia's social and economic demographics have undergone significant changes, presenting …

The Traditional Student Myth: A Multiple Case Study On The Experiences Of Traditional Students With Nontraditional Student Characteristics, Stephani L. Greytak

Doctoral Dissertations and Projects

The purpose of this multiple case study was to describe the perceptions of institutional support and services of traditional-age students with nontraditional characteristics at Kansas universities. The central research question for this study was “How do traditional students with nontraditional characteristics experience institutional support and services?” The study was guided by organizational learning theory (Argyris & Schön, 1974). Research was conducted at two four-year universities in the state of Kansas and involved 10 students ages 18 – 24 enrolled or recently enrolled in college, who identified with at least one nontraditional characteristic. Data were collected using semi-structured, face-to-face interviews, focus …

Integration Resistance In The Acquisition Of Nashville Publishing Companies By International Firms, Dan Galen Hodges Jr.

Doctoral Dissertations and Projects

A qualitative case study was utilized for understanding integration resistance throughout the process of international acquisition and integration within the Nashville music publishing creative cluster. The general problem addressed was the integration resistance associated with the acquisition of small independent companies by international firms and the effects on employee satisfaction and productivity resulting in the reduction of firm performance and an increase in employee turnover. The purpose of this flexible design qualitative case study was to add to the body of knowledge on the failure of international acquisitions due to a decline in the productivity and job satisfaction of employees …

Washington Street Baptist Church: Training Leaders For Community Outreach, Latasha Fabrae Culkin

Doctoral Dissertations and Projects

This DMIN action research thesis aims to create and implement additional leadership training for those who have completed prior leadership training, explicitly addressing community outreach, the purpose of the church, the outside culture, and the disciplines of a church leader. When Christian leaders go outside the church, connect with the culture, model an authentic Christian life, and use their gifts, the church is influential. When the Christian leader works in the secular arena with people who are not saved, and when the Christian leaders take their skills and training outside the four walls, they change that working community for Christ. …

The Importance Of Strategic Communication For Building Employee Resource Groups In Aviation, Lynnette Darnell

Doctoral Dissertations and Projects

In this qualitative case study, the research explores the importance of strategic communication for building employee resource groups in aviation, specifically at a regional airline. To expand and develop knowledge regarding employee resource groups, the researcher looks at a widely distributed workforce to understand how the lack of strategically planned communication can impact employee resource group development and employee engagement. The data were collected through semi-structured interviews and a focus group of the employee resource group members, which provided insight on their experience engaging with the employee resource groups, preferred communication methods and tools, and their perception of leadership involvement. …

Onward And Upward: A Phenomenological Study Of School Leaders As They Prepare To Lead And Manage Change, Amy Elisabeth Love

Doctoral Dissertations and Projects

The purpose of this transcendental phenomenological study was to explore the experiences of school leaders as they develop their capacity to lead and manage change. The central research question that guided this study is: What are the experiences of school leaders in Virginia as they develop their capacity to lead and manage change? The theoretical framework that guided this study was Mezirow’s theory of transformative learning as it applies to how school leaders incorporate new learning about how to lead and manage change with their own experiences and understandings. The design was a transcendental phenomenological study of school leaders in …

Traditional And Nontraditional Leadership In Higher Education: A Qualitative Case Study, Jihna Racquel Jenkins

Doctoral Dissertations and Projects

Higher education is experiencing unprecedented challenges in a rapidly changing educational landscape. Leaders are charged with transforming their institutions to demonstrate their formidability by successfully responding to change. It is integral that leaders understand the happenings within the external environment as they guide their institutions. Institutions are adopting business postures and there is an increase in nontraditional leaders in administrative roles. The increase in nontraditional leaders is providing an opportunity for institutions to implement contemporary approaches to leadership. This study identified the predominant changes impacting liberal arts institutions in the Midwest, leadership behaviors contributing to successful change adaptation, and existent …

A Phenomenological Study Of Teachers Implementing Restorative Practices, Janiese Pauline Mckenzie

Doctoral Dissertations and Projects

The purpose of this phenomenological study is to explore and understand the perceptions of teachers as they endure change while implementing restorative practices at the secondary level. The central research question guiding this study asked, “How do secondary level teachers from central North Carolina describe their experiences with restorative practices in the classroom?” I interviewed and discussed the lived experiences of 11 participants, all teachers who have been trained in restorative practices by the International Institute of Restorative Practices and implemented in their classroom for one year in central North Carolina. The theory guiding this study was Michael Fullan’s change …

The Importance Of Business Ethics As A Project Management Professional (Pmp®), James Burrows

Senior Honors Theses

The Project Management Professional (PMP®) certification is the most industry-recognized certification due to the rigorous requirements and credibility of the Project Management Institute (PMI), (Alexander, 2020). PMI requires members and certification holders to abide by the PMI Code of Ethics and Professional Conduct, which prioritizes four main value areas: responsibility, respect, fairness, and honesty (Project Management Institute, 2006). The following research and analysis aim to define each value area by connecting project management methodologies and ethical business dilemmas through each value area’s accompanying subsections.

The Effects Of Lean Management In Nonprofit Operations, Brandon Diaz

Senior Honors Theses

Many nonprofits desire to serve the segment of society that is helpless or in distress, and this paper seeks to demonstrate that the implementation of Lean management into nonprofit operations aids a nonprofit in accomplishing its vision of service. The goal of this essay is to combine Lean management with nonprofit operations to develop a more sustainable method of managing nonprofit operations. This essay will be written from a Christian point of view, so partnership with the Church will be considered when discussing Lean operations. Lean management is effective in reducing waste and increasing efficiency in nonprofit operations; however, only …

The Effects Of Patient-Physician Interaction Time On Overall Visit Satisfaction And Prevention Of Physician Burnout, Miranda Sheridan

Senior Honors Theses

With an increasingly commercialized healthcare setting, today’s physicians are often forced to reduce their patient examination times drastically. There has also been a greater shift in the administration of primary care to allied health professionals such as physician assistants and nurse practitioners. However, these changes may not be sustainable in the long-term. This study investigates the relationship between time spent with a physician (M.D. or D.O.) during an examination and overall patient satisfaction. Moreover, mental health concerns, namely burnout, have become more prevalent among physicians. Studying this under the lens of accelerated modern medicine could help shed light on strategies …

Generational Communication Disparities In Leadership, Janelle Andrea Jordan

Doctoral Dissertations and Projects

Companies seek to strategically utilize their resources and personnel to obtain an advantage over competitors. With generational diversity being a relevant topic, emphasis is placed on the strategic management of its personnel as they are essential in the innovative practices’ companies implement to evolve organizations and enable them to be viable in a dynamic business environment. The aspect of leadership methodologies is demonstrative in not only their verbal communication, but also nonverbal behaviors. Contributors to leadership styles displayed through communication cues may be emblematic of cultural upbringings and demographic differences. As organizations develop the skillsets of their personnel, diversification should …

Exploring The Effect Of Leader Emotional Intelligence On Follower Self-Efficacy During Change Management, Jay L. Phipps

Doctoral Dissertations and Projects

The problem under study was lack of scholarly research on the effect leader emotional intelligence (EI) has on follower self-efficacy during change management. This study provided findings on the three overarching themes of EI, organizational change, and self-efficacy. Each theme was examined individually and then how they are interrelated. The researcher provided a detailed overview of how the interviews were conducted then subsequently coded and analyzed. The researcher then provided an interpretation of the findings through visualization of the data. As a support to the research, a detailed explanation of the research questions was provided along with participant vignettes to …

The Cost Of Compassion: Assessing The Impact Of Organizational Culture & Self-Care On Compassion Fatigue & Compassion Satisfaction In Counselors, Jennifer Leigh Owen

Doctoral Dissertations and Projects

It is the responsibility of mental health counselors to provide compassion for broken and hurting populations. For counselors, the continuous strain of empathizing with distressed clientele can often result in physical and emotional exhaustion known as compassion fatigue (Figley, 1995a). Although providing continuous compassion for others may contribute to negative experiences such as compassion fatigue, counselors can also experience positive outcomes from showing compassion towards clients, known as compassion satisfaction (Figley, 2002b). While risk factors to compassion fatigue have been widely explored among various occupations within the literature, less has been researched regarding moderating effects between compassion fatigue and compassion …

An Investigation Of Teachers' Descriptions, Understandings, And Perceptions Of Intervention And Prevention Tactics Addressing Students With Disabilities: A Collective Case Study, Will Lela Combs-Jones

Doctoral Dissertations and Projects

The purpose of this collective case study was to describe and understand teachers' perceptions of anti-bullying intervention and prevention strategies, or programs, that address the bullying of students with disabilities in elementary schools found throughout a large, suburban school district that is in the central region of the United States. The theory that guided this study was Bandura's (2002) social cognitive theory, which describes how individuals' (teachers specifically) self-efficacy beliefs play a significant role in considering and dealing with situations. The guiding research questions that evoked participant responses and revealed their self-efficacy beliefs surrounding the phenomenon included delving into the …

The Underrepresentation Of Women In Senior Leadership Positions, Marchelle Chemar Lee

Doctoral Dissertations and Projects

Women have remained stagnant within lower level to middle management roles, very rarely exceeding to senior level positions. The gender preference for senior level management, such as chief executive officers, vice presidents, senior vice presidents, and directors, has been that of men, with perceptions, biases, and stereotypes hindering advancement. The purpose of this study was to understand the reasons behind the underrepresentation of women as senior level leaders in the financial industry, as well as create or increase awareness for those within financial institutions that are responsible for the hiring and promotion of talent into these senior level positions.This study …

Practitioner Perception Of The Implementation Of Evidence-Based Practices In The Special Education Classroom: A Case Study, Jolene G. Swezey

Doctoral Dissertations and Projects

The purpose of this qualitative instrumental case study was to identify factors that inform the decision-making process of 11 special education practitioners for the implementation of evidence-based practices in the classroom at Central Combined School (pseudonym). The theoretical framework for this study is Lipsky’s street-level bureaucracy theory. Street-level bureaucracy theory states that social services workers use discretion to administer required policies. Understanding how special educators act as street-level bureaucrats will provide new insights into teacher perception of the decision-making process for implementing evidence-based practices. The central research question asked, What are the factors that inform the decision-making process for special …