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Understanding The Service Environment: How Does Music, Color, And Aroma Impact Customers?, Anita Whiting

Journal of Applied Marketing Theory

Service environments area critical component of the service organization. However, most managers don’t understand how variables in the service environment impact their customers. Therefore, this article seeks to explain how three common and relatively inexpensive service environment variables impact customers. In particular, this article provides an in-depth review and analysis of findings on music, color, and scent. This synthesis of service environment literature helps managers and researchers better understand the mechanisms and effects of music, color, and aroma. In addition to promoting understanding of these variables in the service environment, this article also provides many managerial implications and guidelines for …

Class Notes, Georgia Southern University

Arts & Humanities: News & Publications (2009-2023)

No abstract provided.

The George-Anne, Georgia Southern University

The George-Anne

• Alpha Sigma Phi Set to Debut for Greek Life
• News
• Opinions
• Arts & Entertainment
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Newsroom, Georgia Southern University

Newsroom (2006-2023)

• Georgia Southern University to Host ‘Academically Adrift’ Co-Author Richard Arum, Ph.D. for Norman Fries Distinguished Lectureship Series

College Of Education News, College Of Education, Georgia Southern University

College of Education: News & Publications (2003-2023)

• University to Host "Academically Adrift" Coauthor

Student/Teacher Ratio In Core Classes, Frédéric D. Mynard, Senate Executive Committee

Faculty Senate: Index

No abstract provided.

Student/Teacher Ratio In Core Classes, Frédéric D. Mynard

Faculty Senate: Index

No abstract provided.

The George-Anne, Georgia Southern University

The George-Anne

• GSU's Low Student Fees Could Increase
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Class Notes, Georgia Southern University

Arts & Humanities: News & Publications (2009-2023)

No abstract provided.

Business Innovation Group (Big) News, Georgia Southern University

Business Innovation Group: News & Publications

• New Publication on Entrepreneurial Learning
• Enterprise and Small Business: Principles, Practice and Policy

Southern Educator, Georgia Southern University

College of Education: News & Publications (2003-2023)

• Dean's Summer Update
• Academically Adrift Author to Deliver Fries Lecture
• Reading, Ecology, and Math: Georgia Teachers Get Schooled

The George-Anne, Georgia Southern University

The George-Anne

• Unpaid Tickets to Prevent Class Registration
• News
• Opinions
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• Puzzles/ Comics
• Sports

Promoting Research To The Masses: Assessing The Impact Of A Poster Walk, Denise R. Adkins, Julie S. Lyon

International Journal for the Scholarship of Teaching & Learning

Poster sessions are often used to educate communities. In this paper, we describe a project in which students summarized research findings on child development issues in poster form and showcased their work to the campus community. Through a variety of assessments, we show that poster walk participants not only enjoyed the event but also became more knowledgeable about child development issues.

The Effects Of Teacher Behaviors On Students' Inclination To Inquire And Lifelong Learning, Chad N. Loes, Kem Saichaie, Ryan D. Padgett, Ernest T. Pascarella

International Journal for the Scholarship of Teaching & Learning

This study estimated the effects of teacher organization, clarity, classroom challenge and faculty expectations, support, and prompt feedback on students’ inclination to inquire and lifelong learning during the first year of college. Controlling for a battery of potential confounding influences, teacher organization was positively associated with gains in students’ Need for Cognition, while instructor clarity, classroom challenge/high expectations, and prompt feedback resulted in gains in both Need for Cognition and Positive Attitudes Toward Literacy. Lastly, it appears that the influence of teacher support on students’ Need for Cognition is conditional by level of tested academic preparation.

Fostering Academic Cooperation And Collaboration Through The Scholarship Of Teaching And Learning: A Faculty Research Abroad Program In Poland, Casimir C. Barczyk, Nancy Davis, Lynn Zimmerman

International Journal for the Scholarship of Teaching & Learning

This study is a narrative analysis of participants’ perceptions of the development of crosscultural awareness through The Faculty Research Abroad Program in Poland, a joint initiative between a regional campus of a Midwestern land grant university and a private university in Poland. The purpose was to foster academic cooperation and collaboration through a co-sponsored symposium on the Scholarship of Teaching and Learning (SoTL). Results from a survey of the 15 participating faculty members from the United States provided the basis for the development of the University Global Collaboration Model. The model depicts how awareness of culture, connection to others, and …

Fostering Ecological Citizenship: The Case Of Environmental Service-Learning In Costa Rica, Jennifer Rebecca Kelly, Troy D. Abel

International Journal for the Scholarship of Teaching & Learning

The intent of this study was to explore how experiential education fosters ecological or environmental citizenship. In this context, we investigated the impact of international environmental service-learning in a college course. Specifically our research question was does environmental service-learning have an effect on ecological citizenship? Using a multimethod approach of both qualitative and quantitative instruments our study drew on 13 participant interviews, 19 student journals and 10 survey responses. Employing variables from the Value-Belief-Norm Theory our findings suggest that environmental service-learning experiences impact both awareness of environmental consequences and personal normative beliefs. We conclude that ecological citizenship was indirectly impacted …

Influencing Student Beliefs About The Role Of The Civil Engineer In Society, Susan Nesbit, Robert Sianchuk, Jolanta Aleksejuniene, Rebecca Kindiak

International Journal for the Scholarship of Teaching & Learning

This study suggests that community service learning experiences facilitate the reconstruction of civil engineering student beliefs about both the type of work performed by civil engineers and the broad impact of civil engineering knowledge. Further, the service learning experiences highlight for students 1) the importance of relationships between people, 2) the value of variations in perspective, and 3) the responsibilities of civil engineers in society as holders of expert knowledge. Meta-cognitive and self-regulated learning activities may be the mechanisms by which student beliefs evolve during service learning. Therefore, the quality of community service learning experiences may be enhanced by increasing …

The ‘Facebook' Effect: College Students' Perceptions Of Online Discussions In The Age Of Social Networking, Nicole E. Hurt, Gregory S. Moss, Christen L. Bradley, Lincoln R. Larson, Matthew Lovelace, Luanna B. Prevost, Nancy Riley, Denise Domizi, Melinda S. Camus

International Journal for the Scholarship of Teaching & Learning

Despite the growing prominence of Facebook in the lives of college students, few studies have investigated the potential of these innovative web-based communication tools for engaging students in academic discussions. This study used a pre-test, post-test design in two introductory-level courses at a large public university to compare students’ (n = 107) perceptions of, attitudes toward, and perceived learning associated with two different online discussion tools: the Facebook group forum and a university-sponsored online tool. Although pre-course surveys indicated that few students enjoyed online discussions, postcourse analysis revealed significant changes in students’ opinions regarding the value and functionality of web-based …

Why University Students Don't Read: What Professors Can Do To Increase Compliance, Mary E. Hoeft

International Journal for the Scholarship of Teaching & Learning

This article reports findings from two studies assessing reading compliance among first semester freshmen at a small Midwestern two-year liberal arts university. The first study assessed reading compliance of students enrolled in two sections of First Year Seminar, finding that 46% of students reported that they read assignments, yet only 55% of those students were able to demonstrate the most basic level of comprehension of the material they claimed to have read. Reasons most frequently cited by students to explain their failure to read and advice that noncompliant readers say will increase their compliance are identified. The second study assessed …

Use Of Learner-Centered Instructional Strategies In Higher Education: Doctoral Student Assessments, Tricia Browne-Ferrigno, Rodney Muth

International Journal for the Scholarship of Teaching & Learning

Based on multiple sources, this article concludes that, when learner-centered instructional strategies are used with doctoral students, these adult learners take charge of their individual and collective learning, become accountable for both, and enhance their ability to transfer learning to practice. The students studied skills of developed teams in advance of their group-conducted dissertation research first by engaging in team-development activities, then by conducting group-constructed pilot studies, and finally by collaboratively authoring related conference papers. These student-centered activities sought to ensure that the doctoral students could work together to conduct and complete their degree ending, team-conducted dissertation research.

Improving The Development Of Student's Research Questions And Hypotheses In An Introductory Business Research Methods Course, Laurie Strangman, Elizabeth Knowles

International Journal for the Scholarship of Teaching & Learning

In an introductory research methods course, students often develop research questions and hypotheses that are vague or confusing, do not contain measurable concepts, and are too narrow in scope or vision. Because of this, the final research projects often fail to provide useful information or address the overall research problem. A Lesson Study approach was used to develop a new lesson that models the development of research questions and hypotheses and provides multiple opportunities for students to practice this skill. Two tools were also developed to help students navigate this process, and the learning outcomes of the lesson were clearly …

Student Opinions And Preferences Regarding Personal Response Systems In The Graduate Physical Therapy Classroom: A Mixed-Methods Inquiry, Andi Beth Mincer, Anne W. Thompson

International Journal for the Scholarship of Teaching & Learning

Little investigation has been conducted on the use of Personal Response Systems (PRS) in either graduate-level courses or health professions education. Through anonymous participation in focus groups, graduate physical therapy students described specific aspects of PRS that they felt facilitated their learning, as well as aspects that hindered their learning. A Likert-type survey was constructed based on focus group outcomes and was offered to the entire population of physical therapy students at our institution. Results indicated that PRS was perceived to be useful for examination preparation, application of concepts, facilitation of discussion, and immediate feedback. Participants perceived cost and technical …

Criteria For Evaluating Journals In The Scholarship Of Teaching And Learning In Agriculture, Natural Resources, And The Life Sciences, Marianne S. Bracke, Sharon A. Weiner, Judith M. Nixon, Scott Deatherage

International Journal for the Scholarship of Teaching & Learning

The purpose of this paper was to identify existing criteria that may be considered in evaluating journals in the scholarship of teaching and learning in agriculture, natural resources, and the life sciences. This can assist faculty authors and evaluators of promotion and tenure cases to explain indicators of the quality of the publications. The commonly accepted criteria are: peer review; acceptance rate; longevity; open access availability; inclusion in indexing/abstracting services; citation analysis; and expert opinion. These data were collected for a representative set of journals which indicated that: acceptance rates for the journals varied widely; most of the journals existed …

The George-Anne, Georgia Southern University

The George-Anne

• New Paulson Postponed
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Class Notes, Georgia Southern University

Arts & Humanities: News & Publications (2009-2023)

No abstract provided.

College Of Behavioral And Social Sciences News, Georgia Southern University

College of Behavioral & Social Sciences: News & Publications (2012-2022)

• Camp Lawton Archaeological Project receives Leadership in History Award
• ‘Inside Georgia Southern Football’ takes National Academy of Television Arts and Sciences Emmy

Arts & Humanities News, Georgia Southern University

Arts & Humanities: News & Publications (2009-2023)

• ‘Inside Georgia Southern Football’ takes National Academy of Television Arts and Sciences Emmy
• Camp Lawton Archaeological Project receives Leadership in History Award

Sociology & Anthropology News, Georgia Southern University

Sociology & Anthropology: News & Publications (2012-2020)

• Stephen “Joey” LaValley
• Celeste Wheat
• Sara (Morris) Evans

Class Notes, Georgia Southern University

Arts & Humanities: News & Publications (2009-2023)

Excerpt: "It is my distinct pleasure to announce that all of the eagles in the inaugural flock of the Eagle Nation on Parade public art project were sold and will soon be displayed in the community."

The George-Anne, Georgia Southern University

The George-Anne

• Buckner Becomes Dean of Students
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