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The Power Dynamics That Facilitate Or Inhibit Organizational Success, Mary Kovach Mar 2023

The Power Dynamics That Facilitate Or Inhibit Organizational Success, Mary Kovach

Journal of the North American Management Society

The purpose of this manuscript is to identify and define some the key power dynamics often facilitating or inhibiting organizational success. It is composed of qualitative and experiential research based on fifteen years of corporate business experience and graduate-level coursework. It is a conceptual paper based on one person’s experience; therefore, the leading limitation is generalizability, but is overcome by research based on references. Analysis demonstrates that of the five power dynamics, coercive power is inherently the most detrimental to an organization. While some of the five recognized power dynamics require positional power, two can be exemplified at any level …

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Correlation Between Turnover And Organizational Performance: An Exploratory Study, Lee L. Hisey Mar 2023

Correlation Between Turnover And Organizational Performance: An Exploratory Study, Lee L. Hisey

Journal of the North American Management Society

Survey methodology was utilized to measure the effects of turnover on civilian employers of enlisted personnel in the National Guard and Reserve, where turnover is operationalized as deployment of a National Guard or Reserve employee. The sample was randomly selected from the Louisiana Guard and Reserve database. The results indicate that respondents perceived that as a result of deployment there is a positive correlation between the predictors level of organizational output, change in the number of customers served, and the number of team efforts with the criterion quality of the organization’s output. Conversely, when the predictor amount of work effort …

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Paradigm Shift In Human Resource Management: From Contingency Model To Strategy And Process Development, Gyongyi Konyu-Fogel Mar 2023

Paradigm Shift In Human Resource Management: From Contingency Model To Strategy And Process Development, Gyongyi Konyu-Fogel

Journal of the North American Management Society

Traditionally, human resource management has not been involved in strategic management. However, to be successful in today’s competitive global marketplace, organizations need human resource professionals with competencies in strategic thinking, system’s view, and team-building skills to create organizational environments that have capacity for learning, innovation, responsiveness, flexibility, and on-going value creation. This paradigm shift requires human resource professionals to find a "fit" between organizational strategy and structure, identifying value-adding processes and developing core competencies through people. This paper discusses some of the methods and practices that could move human resource management from a support function to a value-added activity based …

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The Mediating Of Organization Change, Perceptions Of Politics And Interpersonal Conflict At Work On The Leader/Member Exchange And Job Satisfaction Relationship, Jeffrey Muldoon, Shawn M. Keough, Eric W. Liguori Mar 2023

The Mediating Of Organization Change, Perceptions Of Politics And Interpersonal Conflict At Work On The Leader/Member Exchange And Job Satisfaction Relationship, Jeffrey Muldoon, Shawn M. Keough, Eric W. Liguori

Journal of the North American Management Society

Using the lens of social exchange theory, this study examines the role of organization change, perceptions of politics (POPS) and interpersonal conflict at work (ICAW) on the LMX/job satisfaction relationship. Results indicate that organization change, POPS and ICAW each have a partial negative mediation effect on the LMX/job satisfaction relationship. Implications for management are briefly discussed.

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The Impact Of Media Choice And Social Capital On Quality Improvement, Baiyun Gong, David S. Hoyte, Regina A. Greenwood Mar 2023

The Impact Of Media Choice And Social Capital On Quality Improvement, Baiyun Gong, David S. Hoyte, Regina A. Greenwood

Journal of the North American Management Society

In this paper, we analyze the differences between product and process quality improvement and suggest that the effectiveness of each type of quality improvement is facilitated by distinctive organizational contexts. Specifically, the level of organizational social capital and the richness of communication media are significant determinants of a successful quality improvement approach. Moreover, certain combinations of social capital and media may best fit with either product or process quality improvement. We discuss the possibility of constructing an organizational context that facilitates both types of quality improvement and call for future research to investigate this issue.

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Supply And Demand Considerations For The U.S. Health Care Workforce: What May The Future Hold?, Michaeline Skiba, David P. Paul Iii Mar 2023

Supply And Demand Considerations For The U.S. Health Care Workforce: What May The Future Hold?, Michaeline Skiba, David P. Paul Iii

Journal of the North American Management Society

Five factors that influence supply and demand within the health care workforce are demographics, education, the healthcare delivery system, the economy, and context. These factors are interdependent and powerfully influence stakeholders involved in health care administration. All of them are in constant flux and heavily rely on the economy and context – two of the five factors that gained prominence since the Great Recession and determine strategy and policy related to future employment in all professional sectors. This paper reviews these factors from the vantage points of selected health care professions, and examines the opportunities and threats that lie ahead.

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Executive Compensation In Higher Education: Effects Of Institutional Characteristics And Performance On Presidents’ Compensation, Michael E. Dobbs, Elizabeth M. Schwindenhammer Mar 2023

Executive Compensation In Higher Education: Effects Of Institutional Characteristics And Performance On Presidents’ Compensation, Michael E. Dobbs, Elizabeth M. Schwindenhammer

Journal of the North American Management Society

While CEO compensation has been widely explored (Huang, 2010), there is also debate about whether university presidents are equitably paid given university budget cuts and rising tuition rates (Ehrenberg, Cheslock, and Epifantseva, 2001; Cotton, 2012). We explore possible determinants of compensation for university presidents of 419 private and 160 public universities. We hypothesize about the effects of enrollment, endowment, and employee size; graduation and retention rates; and other institutional factors on presidents’ compensation and use regression analysis to test these hypotheses. We find strong support for a positive effect of enrollment on university presidents’ pay levels, but this effect is …

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Factors Affecting Acceptance Of Organizational Change: A Qualitatitive Analysis In The Pharmaceutical Industry, Jennifer Bullerdick, Erin Fluegge-Woolf, Kenneth A. Heischmidt Mar 2023

Factors Affecting Acceptance Of Organizational Change: A Qualitatitive Analysis In The Pharmaceutical Industry, Jennifer Bullerdick, Erin Fluegge-Woolf, Kenneth A. Heischmidt

Journal of the North American Management Society

This exploratory qualitative study examines the relationships between organizational change factors including the occurrence of change, personal and work related barriers, and employee buy-in. The sample consisted of 20 individuals from seven different departments of a pharmaceutical products manufacturing firm that had recently undergone a major organizational change that impacted the entire workforce. Research questions were formed to examine the acceptance of organizational change, the perceived occurrence of organizational change, as well as personal and work force barriers. Results from the interviews suggest that the occurrence of change as well as personal and workforce barriers contributed to the participants’ acceptance …

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The Use And Usefulness Of Social-Network-Site Recruiting, Allison Tharp, David Boggs Mar 2023

The Use And Usefulness Of Social-Network-Site Recruiting, Allison Tharp, David Boggs

Journal of the North American Management Society

Human resources recruiters use many different methods to identify and attract desirable applicants to their organizations. The use of online social networks, such as LinkedIn, Facebook and Twitter, for recruiting purposes is one of the newer methods that organizations are using. This paper argues that employees recruited through online social networks are less likely to turnover than average; also, it argues that social networking sites (SNS) decrease the selection cycle time when hiring and are an effective means to recruit passive job candidates. Social recruiting produces the benefits identified by merging the speed of the Internet with the quality and …

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Managing Risky Behavior: How Organizations Manage Workplace Violence, Carolyn Wiley Mar 2023

Managing Risky Behavior: How Organizations Manage Workplace Violence, Carolyn Wiley

Journal of the North American Management Society

OSHA defines workplace violence as any act or threat of physical violence, harassment, intimidation or other threatening and disruptive behavior that occurs at a worksite. Such violence costs American businesses approximately $36 billion a year. This is not expected to decrease unless organizational leaders begin to understand and to establish preventive measures. Management of violence in the work environment has to be a priority. The nature of the workplace and of working conditions is rapidly changing. Contemporary work environments are characterized by more stressful contexts with information and knowledge-based work and more stressful outcomes such as downsizing and organizational restructuring …

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Service-Learning As A Practical Approach To Teaching Auditing, Andrew G. Bashore, Matthew A. Phillips Mar 2023

Service-Learning As A Practical Approach To Teaching Auditing, Andrew G. Bashore, Matthew A. Phillips

Journal of the North American Management Society

Business pedagogy can be more effective for students and business through a hands-on, practical approach rather than traditional lectures. The Pathways Commission of the AICPA and AAA recommended we “develop curriculum models, engaging learning resources, and mechanisms for easily sharing them as well as enhancing faculty development opportunities in support of sustaining a robust curriculum” (American Accounting Association 2012 p. 12; Hawawini 2005). In this article, we present a method to teach auditing. We identify a few articles integrating service-learning opportunities into a business school environment (Tonge and Willett 2012; Govekar and Rishi 2007). Our student teams performed agreed-upon procedures …

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The Impact Of Leader Power On Employee Outcomes: An Empirical Study Of Information Technology Professionals In Turkey, Tuna Cenkci Mar 2023

The Impact Of Leader Power On Employee Outcomes: An Empirical Study Of Information Technology Professionals In Turkey, Tuna Cenkci

Journal of the North American Management Society

The purpose of this study is to examine the influence of leader power bases on information technology (IT) professionals’ certain employee outcomes: Attitudinal and behavioral compliance, organizational citizenship behavior (OCB), and intention to quit. A convenience sampling was used and the data were collected from 153 Turkish IT professionals. The results show that leader expert power, referent power, and legitimate power positively influence subordinate behavioral compliance while reward power negatively affects behavioral compliance. In addition, referent power positively affects attitudinal compliance and helping OCB whereas referent power negatively influences intention to quit. Moreover, legitimate power negatively affects attitudinal compliance, civic …

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The Relationship Of Organizational Justice And Interpersonal Attraction In Survivors’ Acceptance Of Co-Worker Terminations, Charles S. White, Richard S. Allen, Randy Evans Mar 2023

The Relationship Of Organizational Justice And Interpersonal Attraction In Survivors’ Acceptance Of Co-Worker Terminations, Charles S. White, Richard S. Allen, Randy Evans

Journal of the North American Management Society

The main purpose of this study was to examine the relationship of organizational justice and interpersonal attraction in survivors’ acceptance of co-worker terminations. Four scenarios were tested manipulating high and low levels of the two independent variables (organizational justice and interpersonal attraction) and their effects on the dependent variable (level of acceptance of coworker terminations). Findings indicate justice during the termination process is more important than how much the coworker was liked on the survivors’ acceptance of coworker terminations. The practical implication is that organizations must be careful to insure that terminations are done in a just manner in order …

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Perceived Decision-Making Pressures On Community Bank Chief Executives, William J. Wilhelm, William C. Minnis Mar 2023

Perceived Decision-Making Pressures On Community Bank Chief Executives, William J. Wilhelm, William C. Minnis

Journal of the North American Management Society

The community-banking environment has experienced high levels of stress from increasing regulation, poor loan performance, investment devaluation, lower bank revenues, and public scrutiny during the period since 2008. The CEO decision-making process as a result, receives influence from several stakeholder groups with interests in differing outcomes. The objectives of this research were to identify and rank by importance the most pressing issues that develop decision-making stress among community banking executives. The examination of priorities and concerns facing a selected group of community bank CEOs utilizing an online Delphi method to determine the types of contextual cues (situational variables) that created …

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'Not For Ten Million Dollars!’ A Content Analysis Of Medical Tourism Decisions, Elaine Davis, Alvin Yu, Janell Kurtz Mar 2023

'Not For Ten Million Dollars!’ A Content Analysis Of Medical Tourism Decisions, Elaine Davis, Alvin Yu, Janell Kurtz

Journal of the North American Management Society

Multiple drivers are assumed to motivate and factor into decisions to have medical procedures done in another country, regardless of incentive to save money. Content analysis of 114 respondents revealed 13 themes: those actively considering medical tourism, the perceived benefits, nature of procedures, follow-up care, quality of care, cost, safety, insurance, facilities, family support, language barriers, U.S. government policy crisis, and a final category of those who would never consider medical tourism under any circumstances. Implications for HR management of employee health plans and marketing in the hospitality industry are discussed.

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Using Personality To Identify High Technology Career Preference In Military Recruits, Heather H. Jia, Davide E. Fleming Mar 2023

Using Personality To Identify High Technology Career Preference In Military Recruits, Heather H. Jia, Davide E. Fleming

Journal of the North American Management Society

Given increasing budget constraints, it is vital that employers get the most bang for their buck in recruiting efforts and that they result in hiring employees that possess the necessary skills. Nowhere is this more apparent than in the United States military which faces cutbacks while still needing to recruit soldiers who possess the skills needed to operate the modern military. This paper develops a set of propositions aimed at guiding empirical research into how military recruiters can use currently administered personality tests to ensure that they are enlisting the recruits needed to perform high technology occupations now needed.

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Critical Thinking Advances The Theory And Practice Of Business Management, Phyllis R. Anderson, Joanne R. Reid Mar 2023

Critical Thinking Advances The Theory And Practice Of Business Management, Phyllis R. Anderson, Joanne R. Reid

Journal of the North American Management Society

A pedagogical treatment was developed to teach critical thinking knowledge, skills, and strategies to college students. This treatment was implemented at a Midwestern University for a three-year period. Graduates were surveyed to determine the extent to which the treatment affected their personal, academic, and professional lives. Graduates reported that they had transferred the critical thinking knowledge, skills, and strategies they had acquired into their personal, academic, and professional lives. This transfer was validated using qualitative descriptions provided by the graduates of their use of critical thinking.

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The Association Of Strategies And The Effects Of Deployment On Organizational Operations, Lee L. Hisey Mar 2023

The Association Of Strategies And The Effects Of Deployment On Organizational Operations, Lee L. Hisey

Journal of the North American Management Society

This study surveyed the Louisiana Employer Support of the Guard and Reserve to determine the strategies associated with the effects of deployment on organizational output, customer satisfaction, and employee behavior. The results reveal that customer complaints and late deliveries are associated with rework, training, employee effort, and work schedule alterations. Team efforts were associated with employee satisfaction, rate in which customers were won or lost, number of customers won or lost, and the quality and quantity of output. The findings indicate that training, team participation, rework, increased employee effort, and work schedule alterations are associated with the effects of deployment. …

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Three Contributing Factors To Effective Utilization Of Technology In Management Education And Practice: Personhood, Mindfulness, And Meditation, Georgia Lee Eshelman, Maria Lai-Ling Lam, Martha J.B. Cook Mar 2023

Three Contributing Factors To Effective Utilization Of Technology In Management Education And Practice: Personhood, Mindfulness, And Meditation, Georgia Lee Eshelman, Maria Lai-Ling Lam, Martha J.B. Cook

Journal of the North American Management Society

No abstract provided.

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A Portrait Of Hr: The Personality Traits Of Human Resources Professionals, E. Anne Christo-Baker, Cristina De-Mello-E-Souza Wildermuth Mar 2023

A Portrait Of Hr: The Personality Traits Of Human Resources Professionals, E. Anne Christo-Baker, Cristina De-Mello-E-Souza Wildermuth

Journal of the North American Management Society

No abstract provided.

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Social Network Mapping And Analysis Of The Southern California Aerospace Industry, Kristie Ogilvie Mar 2023

Social Network Mapping And Analysis Of The Southern California Aerospace Industry, Kristie Ogilvie

Journal of the North American Management Society

Today’s dynamic environment illustrates the importance of networking in most industries, but especially critical for technical communities, though there is a gap in current literature of the network of the aerospace industry. This research will discuss the current literature and further the literature by mapping the aerospace southern California network based on an empirical study of mapping these actors within the network, resulting in key advanced measures, such as centrality to understand the implications of such analysis.

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Employer And Student Characteristics That Predict Disagreement About College Graduates' Skill Improvement Needs, Lawrence Roth, Richard J. Sebastian, Sohel Ahmed Mar 2023

Employer And Student Characteristics That Predict Disagreement About College Graduates' Skill Improvement Needs, Lawrence Roth, Richard J. Sebastian, Sohel Ahmed

Journal of the North American Management Society

College of business students and representatives of employers likely to recruit them rated the skills "new college graduates most need to improve upon." Although there were high levels of agreement for most of the skills, students' and employers' ratings differed dramatically for "interviewing skills," "lose [the] sense of entitlement," and "realistic expectations." We coded individual differences from the student survey and recruiting strategy and industry differences from the employer survey and then used regression to explore how these variables influenced student and employer ratings. Essentially nothing that occurs on the college campus improved students' ability to identify the problems reported …

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Team Performance Study: Determining The Factors That Influence High Performance In Teams, David S. Hoyte, Regina A. Greenwood, Baiyun Gong Mar 2023

Team Performance Study: Determining The Factors That Influence High Performance In Teams, David S. Hoyte, Regina A. Greenwood, Baiyun Gong

Journal of the North American Management Society

The purpose of this paper is to describe a study, in the initial stages, which will attempt to determine the factors that differentiate high performance work teams from teams whose performance is good, but not exceptional. The teams in the study are in the U. S. supplier network of a large global automotive manufacturer. The researchers will use surveys, interviews, and observations to test models that, based on the literature, suggest factors that influence team performance, including innovation as a measure of performance. Multiple perspectives will be employed, including: the strategic lens (structure/ambidexterity), the temporal lens (entrainment) and the organization …

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Emotional Intelligence Founded Transformational Leadership Traits: The Impact Of Gender, Tenure, And Organization Position Among Virtual Workers, Michael Charles Hitson Mar 2023

Emotional Intelligence Founded Transformational Leadership Traits: The Impact Of Gender, Tenure, And Organization Position Among Virtual Workers, Michael Charles Hitson

Journal of the North American Management Society

Teaming, in combination with the drive to complete work virtually has exploded on the enterprise scene over the last two decades. This paradigm shift has precipitated the need for leaders to better understand the impact of the virtual teaming work environment on leadership methodology. Within leadership methodology a major component is the recognition of the effect and fostering of emotional intelligence within the workforce. This study explores a series of transformational leadership traits which can be directly related to the enhancement and specific needs associated with emotional intelligence factors. The study specifically focuses on workers who complete the majority of …

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Using General Systems Theory As A Business Application Paradigm, Vincent O'Rourke Mar 2023

Using General Systems Theory As A Business Application Paradigm, Vincent O'Rourke

Journal of the North American Management Society

General Systems Theory (GST) is reviewed as a paradigm for modeling business applications. The theory has been used and abused for over sixty years, oftentimes the subject of scholarly articles written by authors who felt the need to write, especially as GST was the current ‘flavor of the day’, but who hadn’t reviewed the basic literature to learn what the GST concept actually entailed. The GST concept is reviewed, from its original documents, and the history is explored. A section is devoted to reviewing some of the literature that has been published in scholarly journals or books over the decades, …

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Impact Of Mandatory Diversity Training: Lessons From A Private University, Patrick O'Leary, Randy L. Richards, Thomas J. Quinlan Jr. Mar 2023

Impact Of Mandatory Diversity Training: Lessons From A Private University, Patrick O'Leary, Randy L. Richards, Thomas J. Quinlan Jr.

Journal of the North American Management Society

Attendance at diversity training programs is often dictated by management, and participants find themselves caught between their genuine desire to broaden their understanding of the subject and resentment at being forced to do so. The outcomes of these mandatory training programs have not been systematically assessed. This study looks at the cognitive, attitudinal, and behavioral impacts of attending such a program and finds valuable lessons learned and cautious room for optimism.

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Student Versus Employer Perceptions Of College Graduate Skills, Lawrence Roth, Sohel Ahmad, Richard J. Sebastian Mar 2023

Student Versus Employer Perceptions Of College Graduate Skills, Lawrence Roth, Sohel Ahmad, Richard J. Sebastian

Journal of the North American Management Society

College of business students who soon will graduate and representatives of employers likely to recruit them rated the skills “most important for [job] candidates to possess” and the skills "new college graduates most need to improve upon." Students' ratings for important to possess skills closely mirrored those of employers, demonstrating that efforts to teach students about employer preferences had been successful. Students' ratings of the skills most needing improvement differed dramatically from employers' ratings. Most critically, students rated "interviewing skills" as most in need of improvement whereas employers rated this in the middle range and employers rated "realistic expectations" and …

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Narcissus In The Workplace: What Organizations Need To Know, Mark Arvisais Mar 2023

Narcissus In The Workplace: What Organizations Need To Know, Mark Arvisais

Journal of the North American Management Society

Any issue that hinders organizational progress is worthy of attention and concern. Researchers have linked the trait of narcissism with leadership and have identified an assortment of senior leader behaviors as representative of narcissism. Some of these behaviors tend to be self-focused but often have the dual benefit of helping the organization reach its objectives. The first question faced by organizations is whether narcissism is a significant component within the personality structure of most senior leaders. If confirmed as such, the institution must then learn how to channel those behaviors toward the benefit of the organization in addition to establishing …

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Faculty Development Through Training: Political And Public Relations Implications, Claretha Hughes Mar 2023

Faculty Development Through Training: Political And Public Relations Implications, Claretha Hughes

Journal of the North American Management Society

Many changes occur for reasons related the political atmosphere of an organization and/or its public relations status within the broader community. The first campus-wide training and development opportunity for faculty at a major, research institution in Southwestern Virginia occurred, partly, as a result of political and public relations concerns related to its emerging technological environment on campus. The success of this endeavor is perceived to have improved the political and public relations status of the University with regards to integrating technology into instruction. The concept of using tangible/measurable barriers as incentives appeared to influence the success of the program.

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Leaders And Non-Leaders: A Comparative Study Of Some Major Developmental Aspects, Karin Amit, Micha Popper, Reuven Gal, Tammy Mamane-Levy, Alon Lisak Mar 2023

Leaders And Non-Leaders: A Comparative Study Of Some Major Developmental Aspects, Karin Amit, Micha Popper, Reuven Gal, Tammy Mamane-Levy, Alon Lisak

Journal of the North American Management Society

The research presented here is based on the assumption that there are unique features in the development of leaders in social and organizational settings. Fifty Israeli soldiers who were perceived as leaders by their commanders and peers were compared with 30 soldiers who received low scores on leadership evaluations. The participants were selected out of a group of 286 soldiers on a combat training course. Differences were found between those perceived as leaders and those who scored low on leadership evaluations, in developmental aspects such as relations in the family, expectations transmitted to them by the family, exposure to models …

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