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A Cross-Disciplinary Examination Of Institutional Diversity: How University Programs Advance A Diverse Workforce, Joseph Trendowski, Matthew R. Trendowski, Thomas N. Trendowski, Stephanie D. Trendowski, Michael J. Trendowski Mar 2023

A Cross-Disciplinary Examination Of Institutional Diversity: How University Programs Advance A Diverse Workforce, Joseph Trendowski, Matthew R. Trendowski, Thomas N. Trendowski, Stephanie D. Trendowski, Michael J. Trendowski

Journal of the North American Management Society

Diversity in higher education is encouraged and celebrated throughout many predominant universities across the United States. Institutions of higher learning benefit from diversity in all aspects of campus life; from classes, organizations, or extracurricular activities. Institutional theory is applied to this study to examine how diversity programs are implemented in various university types (national research, private, and state) as well as different settings (educational opportunities, leadership, and accessibility) to develop a qualified and diverse workforce. To achieve this objective, we suggest universities implement a multifaceted approach focusing on initiatives at the university, faculty, and student level.

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Stress And Employee Engagement, Kumar Subramaniam, Steve Roussas Mar 2023

Stress And Employee Engagement, Kumar Subramaniam, Steve Roussas

Journal of the North American Management Society

We explored strategies that HR leaders within a single healthcare organization in Franklin, Tennessee, used to reduce employee disengagement caused by stress and identified four themes related to business practice. The four themes were (a) integration of employee engagement practices into culture and business processes, (b) providing managers with the job resources they need, (c) intentionality, transparency, and honesty in communications, and (d) relying on supportive supervisor behavior. Senior executives and HR leaders should examine the feasibility of proactively implementing similar strategies to mitigate employee work place stress, reduce disengagement, and improve employee engagement and commitment to the organization.

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Diversity Initiative Schemas: Students’ Cognitive Representations Of Managing Diversity On College Campuses, Jeanetta D. Sims, Ashley Neese, Anna Henson, Atoya Sims, Treyce Glidden Mar 2023

Diversity Initiative Schemas: Students’ Cognitive Representations Of Managing Diversity On College Campuses, Jeanetta D. Sims, Ashley Neese, Anna Henson, Atoya Sims, Treyce Glidden

Journal of the North American Management Society

Using schemas as a theoretical framework, this paper explores students’ cognitive representations of managing gender and racio-ethnic diversity initiatives on college and university campuses. Exploration of student schemas is necessary to inform higher education administrators of the existing expectations present among students since these expectations interplay with student responses and reactions to diversity management efforts. Using content analysis of students’ narratives, results concerning students’ cognitive representations are offered, and key managerial implications are shared for those in higher education leadership.

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Utilizing Professional Development Seminars In Academia As A Diversity Management Education Strategy In Post-Apartheid South Africa: A Fulbright Specialist Scholar Experience, Chaunda Scott Mar 2023

Utilizing Professional Development Seminars In Academia As A Diversity Management Education Strategy In Post-Apartheid South Africa: A Fulbright Specialist Scholar Experience, Chaunda Scott

Journal of the North American Management Society

The purpose of this article is to promote the benefits of the Fulbright Specialist Program and encourage diversity education scholars and professionals working in the fields of management and human resource development to consider applying for a Fulbright Specialist award abroad. This article will begin with an introduction and synopsis of the apartheid years in South Africa and its impact on their higher education system. Next, a brief history of the Fulbright Scholar Program and overview of the Fulbright Specialist Program will be provided, This section will be followed by a summary of my Fulbright Specialist experience at Cape Peninsula …

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Managing Workforce Diversity In A New Age: The Challenges And Implications Of Ageism, David M. Savino Mar 2023

Managing Workforce Diversity In A New Age: The Challenges And Implications Of Ageism, David M. Savino

Journal of the North American Management Society

Managing workforce diversity is one of the major challenges facing human resource professionals today. Key among the many diversity challenges is the reality of dealing with a growing aging workplace population. As a result age discrimination and ageism has been a subtle and covert strategy of many organizations for years. The great recession brought the true realities of ageism to the surface in a distinct way with the number of reduction in force programs that seemed to wrongly target older workers disproportionately as evidenced by the number of age discrimination cases filed with the Equal Employment Opportunity Commission (EEOC) during …

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Gender Imbalance Improvements In Academia, Business, And Physical Education, Stephanie D. Trendowski, Thomas N. Trendowski, Joseph Trendowski Mar 2023

Gender Imbalance Improvements In Academia, Business, And Physical Education, Stephanie D. Trendowski, Thomas N. Trendowski, Joseph Trendowski

Journal of the North American Management Society

Traditionally, men have disproportionally held leadership positions in academia, business, and physical education. Fortunately, graduate programs in each field are providing women opportunities that were not apparent a few decades ago. We examine Business and Physical Education for transgressions of discrimination and provide evidence from personal interviews which indicate progress has been made for women in these fields. We provide several cross-disciplinary themes that transcend gender barriers to promote an equitable workforce in addition to field specific recommendations.

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Motivational Theories Exemplified In School Of Rock, Mary Kovach Mar 2023

Motivational Theories Exemplified In School Of Rock, Mary Kovach

Journal of the North American Management Society

The primary purpose of this manuscript is to identify four contemporary motivational theories and demonstrate how each of these theories can be applied in current everyday situations. The intention of connecting these theories to relatable scenarios is based on a case study developed specifically for undergraduate business students. The majority of these students have not previously been exposed to these theories. The four motivational theories - including 1) Abraham Maslow’s Hierarchy of Needs, 2) David McClelland’s Needs Theories, 3) J. Stacy Adam’s Equity Theory and 4) Victor Vroom’s Expectancy Theory (Bolman & Deal, 2008, and Jones & George, 2015) - …

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Managing Human Resources In A 21st Century Knowledge-Based, Global Economy, Gyongyi Konyu-Fogel Mar 2023

Managing Human Resources In A 21st Century Knowledge-Based, Global Economy, Gyongyi Konyu-Fogel

Journal of the North American Management Society

Globalization created many challenges for human resource managers in the 21st century. In today’s competitive, knowledge-based economy, organizations must develop, utilize, and leverage resources, people, and technology across cultures and countries. Success is greatly influenced by human talent and capacity for organizational learning and responsiveness. By taking a pro-active, strategic role, human resource managers can develop organizational capabilities that can help improve performance and build a sustainable competitive advantage. The paper examines strategy and structure and the role of human resources in developing organizational culture, capabilities, and composition of people. Recommendations are made for workforce alignment, knowledge management, and developing …

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Paradigm Shift In Human Resource Management: From Contingency Model To Strategy And Process Development, Gyongyi Konyu-Fogel Mar 2023

Paradigm Shift In Human Resource Management: From Contingency Model To Strategy And Process Development, Gyongyi Konyu-Fogel

Journal of the North American Management Society

Traditionally, human resource management has not been involved in strategic management. However, to be successful in today’s competitive global marketplace, organizations need human resource professionals with competencies in strategic thinking, system’s view, and team-building skills to create organizational environments that have capacity for learning, innovation, responsiveness, flexibility, and on-going value creation. This paradigm shift requires human resource professionals to find a "fit" between organizational strategy and structure, identifying value-adding processes and developing core competencies through people. This paper discusses some of the methods and practices that could move human resource management from a support function to a value-added activity based …

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In Pursuit Of Crisis Readiness: An Examination Of Managerial Characteristics, Firm Size, Industry Domain And Strategic Type Within The Miles And Snow Framework, John A. Parnell, William "Rick" Crandall, Richard E. Crandall Mar 2023

In Pursuit Of Crisis Readiness: An Examination Of Managerial Characteristics, Firm Size, Industry Domain And Strategic Type Within The Miles And Snow Framework, John A. Parnell, William "Rick" Crandall, Richard E. Crandall

Journal of the North American Management Society

A crisis refers to an unpredictable event that can seriously threaten an organization. Crisis readiness is an integral part of the crisis management process and refers to the level of preparedness an organization possesses in response to a potential catastrophic event. Findings from a survey of 275 managers in the United States revealed that top managers with production/engineering and general management backgrounds reported higher degrees of crisis readiness capabilities than did their counterparts with other backgrounds. Likewise, higher levels of crisis readiness were reported in larger, manufacturing organizations than in smaller, service organizations.

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The Mediating Of Organization Change, Perceptions Of Politics And Interpersonal Conflict At Work On The Leader/Member Exchange And Job Satisfaction Relationship, Jeffrey Muldoon, Shawn M. Keough, Eric W. Liguori Mar 2023

The Mediating Of Organization Change, Perceptions Of Politics And Interpersonal Conflict At Work On The Leader/Member Exchange And Job Satisfaction Relationship, Jeffrey Muldoon, Shawn M. Keough, Eric W. Liguori

Journal of the North American Management Society

Using the lens of social exchange theory, this study examines the role of organization change, perceptions of politics (POPS) and interpersonal conflict at work (ICAW) on the LMX/job satisfaction relationship. Results indicate that organization change, POPS and ICAW each have a partial negative mediation effect on the LMX/job satisfaction relationship. Implications for management are briefly discussed.

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The Impact Of Media Choice And Social Capital On Quality Improvement, Baiyun Gong, David S. Hoyte, Regina A. Greenwood Mar 2023

The Impact Of Media Choice And Social Capital On Quality Improvement, Baiyun Gong, David S. Hoyte, Regina A. Greenwood

Journal of the North American Management Society

In this paper, we analyze the differences between product and process quality improvement and suggest that the effectiveness of each type of quality improvement is facilitated by distinctive organizational contexts. Specifically, the level of organizational social capital and the richness of communication media are significant determinants of a successful quality improvement approach. Moreover, certain combinations of social capital and media may best fit with either product or process quality improvement. We discuss the possibility of constructing an organizational context that facilitates both types of quality improvement and call for future research to investigate this issue.

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A Graduate Management Of Information Systems Technology Course Project: Web Analytics, Brandi N. Guidry Hollier Mar 2023

A Graduate Management Of Information Systems Technology Course Project: Web Analytics, Brandi N. Guidry Hollier

Journal of the North American Management Society

It is often difficult to create thought-provoking projects that allow students the ability to apply their knowledge in a real-world setting. This is particularly challenging in a graduate level Management of Information Technology course that covers a vast array of topics throughout. In an effort to expand student knowledge of web analytics and to encourage professional development, a web analytics course project is assigned. The project presented within offers a proposed experiential learning opportunity for students enrolled in this (or similar) course. Project learning objectives and specifications are presented. Teaching Notes are also provided.

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Supply And Demand Considerations For The U.S. Health Care Workforce: What May The Future Hold?, Michaeline Skiba, David P. Paul Iii Mar 2023

Supply And Demand Considerations For The U.S. Health Care Workforce: What May The Future Hold?, Michaeline Skiba, David P. Paul Iii

Journal of the North American Management Society

Five factors that influence supply and demand within the health care workforce are demographics, education, the healthcare delivery system, the economy, and context. These factors are interdependent and powerfully influence stakeholders involved in health care administration. All of them are in constant flux and heavily rely on the economy and context – two of the five factors that gained prominence since the Great Recession and determine strategy and policy related to future employment in all professional sectors. This paper reviews these factors from the vantage points of selected health care professions, and examines the opportunities and threats that lie ahead.

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Factors Affecting Acceptance Of Organizational Change: A Qualitatitive Analysis In The Pharmaceutical Industry, Jennifer Bullerdick, Erin Fluegge-Woolf, Kenneth A. Heischmidt Mar 2023

Factors Affecting Acceptance Of Organizational Change: A Qualitatitive Analysis In The Pharmaceutical Industry, Jennifer Bullerdick, Erin Fluegge-Woolf, Kenneth A. Heischmidt

Journal of the North American Management Society

This exploratory qualitative study examines the relationships between organizational change factors including the occurrence of change, personal and work related barriers, and employee buy-in. The sample consisted of 20 individuals from seven different departments of a pharmaceutical products manufacturing firm that had recently undergone a major organizational change that impacted the entire workforce. Research questions were formed to examine the acceptance of organizational change, the perceived occurrence of organizational change, as well as personal and work force barriers. Results from the interviews suggest that the occurrence of change as well as personal and workforce barriers contributed to the participants’ acceptance …

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Managing Risky Behavior: How Organizations Manage Workplace Violence, Carolyn Wiley Mar 2023

Managing Risky Behavior: How Organizations Manage Workplace Violence, Carolyn Wiley

Journal of the North American Management Society

OSHA defines workplace violence as any act or threat of physical violence, harassment, intimidation or other threatening and disruptive behavior that occurs at a worksite. Such violence costs American businesses approximately $36 billion a year. This is not expected to decrease unless organizational leaders begin to understand and to establish preventive measures. Management of violence in the work environment has to be a priority. The nature of the workplace and of working conditions is rapidly changing. Contemporary work environments are characterized by more stressful contexts with information and knowledge-based work and more stressful outcomes such as downsizing and organizational restructuring …

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The Relationship Of Organizational Justice And Interpersonal Attraction In Survivors’ Acceptance Of Co-Worker Terminations, Charles S. White, Richard S. Allen, Randy Evans Mar 2023

The Relationship Of Organizational Justice And Interpersonal Attraction In Survivors’ Acceptance Of Co-Worker Terminations, Charles S. White, Richard S. Allen, Randy Evans

Journal of the North American Management Society

The main purpose of this study was to examine the relationship of organizational justice and interpersonal attraction in survivors’ acceptance of co-worker terminations. Four scenarios were tested manipulating high and low levels of the two independent variables (organizational justice and interpersonal attraction) and their effects on the dependent variable (level of acceptance of coworker terminations). Findings indicate justice during the termination process is more important than how much the coworker was liked on the survivors’ acceptance of coworker terminations. The practical implication is that organizations must be careful to insure that terminations are done in a just manner in order …

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Global Skills And Competency Training For Developing Global Talent: Implications For International Human Resource Management, Gyongyi Konyu-Fogel Mar 2023

Global Skills And Competency Training For Developing Global Talent: Implications For International Human Resource Management, Gyongyi Konyu-Fogel

Journal of the North American Management Society

Organizational development initiatives that focus on developing long-term capabilities within the firm are crucial to build core competencies and competitive advantage. This paper examines training and development factors of global competencies in global business and leadership development. The study determines the demographic and organizational factors that increase global mindset capabilities based on empirical research using quantitative measures of global mindset in business. Participants included 158 senior business executives from five continents in 14 industries responding to an online survey. Global mindset of the leader is found to significantly improve leadership behavior in global business. Recommendations are made for training and …

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Evaluating Title Vii Exposure In A Manufacturing Setting: A Case Study For Human Resource Management Students, William R. Livingston, Michael F. Peters, Timothy D. Johnson Mar 2023

Evaluating Title Vii Exposure In A Manufacturing Setting: A Case Study For Human Resource Management Students, William R. Livingston, Michael F. Peters, Timothy D. Johnson

Journal of the North American Management Society

Since Title VII of the Civil Rights Act of 1964 became an established part of the employment legal framework, human resource management professionals and compliance officers have played a vital role in evaluating their companies’ vulnerability to litigation based on perceived violations of Title VII, the Age Discrimination in Employment Act, the American with Disabilities Act, and other associated equality protection legislation. Factors to be considered include the plaintiff’s burden of proof, legitimate business defenses, and collection and evaluation of reliable data. This case study calls upon human resource management graduate students to evaluate the potential exposure of a defense …

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Three Contributing Factors To Effective Utilization Of Technology In Management Education And Practice: Personhood, Mindfulness, And Meditation, Georgia Lee Eshelman, Maria Lai-Ling Lam, Martha J.B. Cook Mar 2023

Three Contributing Factors To Effective Utilization Of Technology In Management Education And Practice: Personhood, Mindfulness, And Meditation, Georgia Lee Eshelman, Maria Lai-Ling Lam, Martha J.B. Cook

Journal of the North American Management Society

No abstract provided.

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Team Performance Study: Determining The Factors That Influence High Performance In Teams, David S. Hoyte, Regina A. Greenwood, Baiyun Gong Mar 2023

Team Performance Study: Determining The Factors That Influence High Performance In Teams, David S. Hoyte, Regina A. Greenwood, Baiyun Gong

Journal of the North American Management Society

The purpose of this paper is to describe a study, in the initial stages, which will attempt to determine the factors that differentiate high performance work teams from teams whose performance is good, but not exceptional. The teams in the study are in the U. S. supplier network of a large global automotive manufacturer. The researchers will use surveys, interviews, and observations to test models that, based on the literature, suggest factors that influence team performance, including innovation as a measure of performance. Multiple perspectives will be employed, including: the strategic lens (structure/ambidexterity), the temporal lens (entrainment) and the organization …

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Emotional Intelligence Founded Transformational Leadership Traits: The Impact Of Gender, Tenure, And Organization Position Among Virtual Workers, Michael Charles Hitson Mar 2023

Emotional Intelligence Founded Transformational Leadership Traits: The Impact Of Gender, Tenure, And Organization Position Among Virtual Workers, Michael Charles Hitson

Journal of the North American Management Society

Teaming, in combination with the drive to complete work virtually has exploded on the enterprise scene over the last two decades. This paradigm shift has precipitated the need for leaders to better understand the impact of the virtual teaming work environment on leadership methodology. Within leadership methodology a major component is the recognition of the effect and fostering of emotional intelligence within the workforce. This study explores a series of transformational leadership traits which can be directly related to the enhancement and specific needs associated with emotional intelligence factors. The study specifically focuses on workers who complete the majority of …

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Using General Systems Theory As A Business Application Paradigm, Vincent O'Rourke Mar 2023

Using General Systems Theory As A Business Application Paradigm, Vincent O'Rourke

Journal of the North American Management Society

General Systems Theory (GST) is reviewed as a paradigm for modeling business applications. The theory has been used and abused for over sixty years, oftentimes the subject of scholarly articles written by authors who felt the need to write, especially as GST was the current ‘flavor of the day’, but who hadn’t reviewed the basic literature to learn what the GST concept actually entailed. The GST concept is reviewed, from its original documents, and the history is explored. A section is devoted to reviewing some of the literature that has been published in scholarly journals or books over the decades, …

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An Investigation Of The Innovation And Integration Capacity Of U.S. Health Care Organizations, Dawn E. Bowden Mar 2023

An Investigation Of The Innovation And Integration Capacity Of U.S. Health Care Organizations, Dawn E. Bowden

Journal of the North American Management Society

Innovation in the U.S. healthcare system is often fragmented with various parts of the system producing unintended consequences for the system as a whole. Many U.S. health care organizations build strategies and innovate by focusing on the competition versus the needs of the customer, resulting in products or services that lack an improvement in cost, quality, or access. With changes and reforms expected and required in the U.S. health care system, health care organizations must be prepared to evolve or become obsolete. This study provides an assessment of how and to what degree health care organizations innovate and integrate to …

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Women In Management And Emotional Disequilibrium In The Workplace, Willia Glover Mar 2023

Women In Management And Emotional Disequilibrium In The Workplace, Willia Glover

Journal of the North American Management Society

This exploratory study uses personal narratives from 5 women in senior management to explore the relationship, if any, between women in management and emotional disequilibrium in the workplace. The following questions are of primary interest: 1. Is the workplace a source of emotional disequilibrium for women in management?; and 2. If so, how are these emotionally challenging experiences being managed? This study reveals that many women in management encounter emotionally challenging experiences in the workplace confirming the workplace as a source of emotional disequilibrium.

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Looking Through The “Glass Ceiling:” Compensation Equity & Promotional Challenges, Michaeline Skiba, Joseph Mosca Mar 2023

Looking Through The “Glass Ceiling:” Compensation Equity & Promotional Challenges, Michaeline Skiba, Joseph Mosca

Journal of the North American Management Society

The purpose of this study is to examine how a select group of current businesspeople view women’s pay equity and promotional opportunities. Research participants were selected from the memberships of two national professional associations and a graduate student class within a university’s MBA program. Although the collected information was limited in its scope, it shows great potential regarding but not limited to such dimensions as the importance of mentors, acquisition of knowledge of one’s chosen professional discipline as well as the law, and the need for work-life balance.

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Leaders And Non-Leaders: A Comparative Study Of Some Major Developmental Aspects, Karin Amit, Micha Popper, Reuven Gal, Tammy Mamane-Levy, Alon Lisak Mar 2023

Leaders And Non-Leaders: A Comparative Study Of Some Major Developmental Aspects, Karin Amit, Micha Popper, Reuven Gal, Tammy Mamane-Levy, Alon Lisak

Journal of the North American Management Society

The research presented here is based on the assumption that there are unique features in the development of leaders in social and organizational settings. Fifty Israeli soldiers who were perceived as leaders by their commanders and peers were compared with 30 soldiers who received low scores on leadership evaluations. The participants were selected out of a group of 286 soldiers on a combat training course. Differences were found between those perceived as leaders and those who scored low on leadership evaluations, in developmental aspects such as relations in the family, expectations transmitted to them by the family, exposure to models …

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Instructional Technology In Business Education: An Examination Of Online Learning Styles, Robert M. Ballenger, Dennis M. Garvis Mar 2023

Instructional Technology In Business Education: An Examination Of Online Learning Styles, Robert M. Ballenger, Dennis M. Garvis

Journal of the North American Management Society

Management education has rapidly adapted to recent technological advances with initiatives ranging from Web-based degrees conferred by online schools to hybrid courses offered on traditional campuses. Despite the substantial growth in these programs, however, the field’s understanding of the effects of these initiatives is rela- tively limited as only a few management education researchers have empirically investigated the actual use of in- structional technologies. The present study adds to the developing empirical literature by examining Web log server data generated by undergraduate students enrolled in a Management Information Systems course where an online Learning Management System (LMS) was used to …

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The Shifting Paradigm Of Baby Boomer Retirement Planning, David M. Savino Mar 2023

The Shifting Paradigm Of Baby Boomer Retirement Planning, David M. Savino

Journal of the North American Management Society

The Baby Boomer generation has done it again. As with other phases of their lives where they pioneered new lifestyles and choices, they now have succeeded in redefining retirement. While many workers before have gone the traditional route of retiring at age 62 with Social Security, Baby Boomers are forgoing the typical retirement scenario to stay on the job to satisfy both economic and workplace quality of life issues. While for years the predominant assumption was that there would be a significant labor shortage created as the Baby Boomers hit Social Security age, the opposite seems to be true. Findings …

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Pink's Reply: Is The Mba A Cookie-Cutter Degree?, James Paradiso Mar 2023

Pink's Reply: Is The Mba A Cookie-Cutter Degree?, James Paradiso

Journal of the North American Management Society

No abstract provided.

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