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A Graduate Management Of Information Systems Technology Course Project: Web Analytics, Brandi N. Guidry Hollier Mar 2023

A Graduate Management Of Information Systems Technology Course Project: Web Analytics, Brandi N. Guidry Hollier

Journal of the North American Management Society

It is often difficult to create thought-provoking projects that allow students the ability to apply their knowledge in a real-world setting. This is particularly challenging in a graduate level Management of Information Technology course that covers a vast array of topics throughout. In an effort to expand student knowledge of web analytics and to encourage professional development, a web analytics course project is assigned. The project presented within offers a proposed experiential learning opportunity for students enrolled in this (or similar) course. Project learning objectives and specifications are presented. Teaching Notes are also provided.

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The Fallacy Of Leadership Transparency, Jay Johnson, Jim Maddox Mar 2023

The Fallacy Of Leadership Transparency, Jay Johnson, Jim Maddox

Journal of the North American Management Society

The word “transparency” has become a staple of current organizational speak and a popular concept for leaders to incorporate into their leadership persona. They attempt to create the perception that information and the rationale for decisions will be clear and openly communicated. The purpose of this paper is to explore the apparent fallacy of leadership transparency. That is, that often times, the more the word transparency is used by leaders in an organization, the less actual transparency there is. The paper explores the allure of Leadership transparency and offers reasons why the fallacy occurs. In this context, the role of …

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Supply And Demand Considerations For The U.S. Health Care Workforce: What May The Future Hold?, Michaeline Skiba, David P. Paul Iii Mar 2023

Supply And Demand Considerations For The U.S. Health Care Workforce: What May The Future Hold?, Michaeline Skiba, David P. Paul Iii

Journal of the North American Management Society

Five factors that influence supply and demand within the health care workforce are demographics, education, the healthcare delivery system, the economy, and context. These factors are interdependent and powerfully influence stakeholders involved in health care administration. All of them are in constant flux and heavily rely on the economy and context – two of the five factors that gained prominence since the Great Recession and determine strategy and policy related to future employment in all professional sectors. This paper reviews these factors from the vantage points of selected health care professions, and examines the opportunities and threats that lie ahead.

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Executive Compensation In Higher Education: Effects Of Institutional Characteristics And Performance On Presidents’ Compensation, Michael E. Dobbs, Elizabeth M. Schwindenhammer Mar 2023

Executive Compensation In Higher Education: Effects Of Institutional Characteristics And Performance On Presidents’ Compensation, Michael E. Dobbs, Elizabeth M. Schwindenhammer

Journal of the North American Management Society

While CEO compensation has been widely explored (Huang, 2010), there is also debate about whether university presidents are equitably paid given university budget cuts and rising tuition rates (Ehrenberg, Cheslock, and Epifantseva, 2001; Cotton, 2012). We explore possible determinants of compensation for university presidents of 419 private and 160 public universities. We hypothesize about the effects of enrollment, endowment, and employee size; graduation and retention rates; and other institutional factors on presidents’ compensation and use regression analysis to test these hypotheses. We find strong support for a positive effect of enrollment on university presidents’ pay levels, but this effect is …

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Factors Affecting Acceptance Of Organizational Change: A Qualitatitive Analysis In The Pharmaceutical Industry, Jennifer Bullerdick, Erin Fluegge-Woolf, Kenneth A. Heischmidt Mar 2023

Factors Affecting Acceptance Of Organizational Change: A Qualitatitive Analysis In The Pharmaceutical Industry, Jennifer Bullerdick, Erin Fluegge-Woolf, Kenneth A. Heischmidt

Journal of the North American Management Society

This exploratory qualitative study examines the relationships between organizational change factors including the occurrence of change, personal and work related barriers, and employee buy-in. The sample consisted of 20 individuals from seven different departments of a pharmaceutical products manufacturing firm that had recently undergone a major organizational change that impacted the entire workforce. Research questions were formed to examine the acceptance of organizational change, the perceived occurrence of organizational change, as well as personal and work force barriers. Results from the interviews suggest that the occurrence of change as well as personal and workforce barriers contributed to the participants’ acceptance …

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Managing Risky Behavior: How Organizations Manage Workplace Violence, Carolyn Wiley Mar 2023

Managing Risky Behavior: How Organizations Manage Workplace Violence, Carolyn Wiley

Journal of the North American Management Society

OSHA defines workplace violence as any act or threat of physical violence, harassment, intimidation or other threatening and disruptive behavior that occurs at a worksite. Such violence costs American businesses approximately $36 billion a year. This is not expected to decrease unless organizational leaders begin to understand and to establish preventive measures. Management of violence in the work environment has to be a priority. The nature of the workplace and of working conditions is rapidly changing. Contemporary work environments are characterized by more stressful contexts with information and knowledge-based work and more stressful outcomes such as downsizing and organizational restructuring …

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Web-Based Accountability: An Integration Of Extant Knowledge, Research Gaps And Future Directions, Brandi N. Guidry Hollier, Lise Anne D. Slatten Mar 2023

Web-Based Accountability: An Integration Of Extant Knowledge, Research Gaps And Future Directions, Brandi N. Guidry Hollier, Lise Anne D. Slatten

Journal of the North American Management Society

Because Internet-based technologies are readily used by businesses, research scholars have begun to focus on the specific use of such technology by nonprofit organizations for accountability purposes. A central focus of this paper is to review some of the most significant extant literature on web-based accountability, with particular emphasis on conceptual and empirical studies focusing on the nonprofit sector. Much of this research is situated within the public relations literature, as some of the primary elements of online accountability are directly related to establishing relationships and disclosing information to stakeholders. Finally, this paper presents research gaps and future research propositions …

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Service-Learning As A Practical Approach To Teaching Auditing, Andrew G. Bashore, Matthew A. Phillips Mar 2023

Service-Learning As A Practical Approach To Teaching Auditing, Andrew G. Bashore, Matthew A. Phillips

Journal of the North American Management Society

Business pedagogy can be more effective for students and business through a hands-on, practical approach rather than traditional lectures. The Pathways Commission of the AICPA and AAA recommended we “develop curriculum models, engaging learning resources, and mechanisms for easily sharing them as well as enhancing faculty development opportunities in support of sustaining a robust curriculum” (American Accounting Association 2012 p. 12; Hawawini 2005). In this article, we present a method to teach auditing. We identify a few articles integrating service-learning opportunities into a business school environment (Tonge and Willett 2012; Govekar and Rishi 2007). Our student teams performed agreed-upon procedures …

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The Impact Of Leader Power On Employee Outcomes: An Empirical Study Of Information Technology Professionals In Turkey, Tuna Cenkci Mar 2023

The Impact Of Leader Power On Employee Outcomes: An Empirical Study Of Information Technology Professionals In Turkey, Tuna Cenkci

Journal of the North American Management Society

The purpose of this study is to examine the influence of leader power bases on information technology (IT) professionals’ certain employee outcomes: Attitudinal and behavioral compliance, organizational citizenship behavior (OCB), and intention to quit. A convenience sampling was used and the data were collected from 153 Turkish IT professionals. The results show that leader expert power, referent power, and legitimate power positively influence subordinate behavioral compliance while reward power negatively affects behavioral compliance. In addition, referent power positively affects attitudinal compliance and helping OCB whereas referent power negatively influences intention to quit. Moreover, legitimate power negatively affects attitudinal compliance, civic …

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Assessing Trio/Student Support Services Leadership, Institutional Structure, And Student Six-Year Graduation Relationships, Valerie Wallingford Mar 2023

Assessing Trio/Student Support Services Leadership, Institutional Structure, And Student Six-Year Graduation Relationships, Valerie Wallingford

Journal of the North American Management Society

The U.S. Department of Education allocates over $300,000,000 annually to TRIO Student Support Services projects. However, little research has been conducted regarding specific factors that lead to project success. This study investigated whether there was higher six-year student graduation rates when TRIO/SSS directors possessed transformational leadership characteristics and when the TRIO/SSS projects were more integrated into the hosts’ institutional structures. To examine these correlations, 209 TRIO/SSS directors in the upper mid-west were asked to complete the Multifactor Leadership Questionnaire and a researcher-developed survey regarding each project’s six-year graduation rates and the degree of project integration within their institutional structure. The …

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'Not For Ten Million Dollars!’ A Content Analysis Of Medical Tourism Decisions, Elaine Davis, Alvin Yu, Janell Kurtz Mar 2023

'Not For Ten Million Dollars!’ A Content Analysis Of Medical Tourism Decisions, Elaine Davis, Alvin Yu, Janell Kurtz

Journal of the North American Management Society

Multiple drivers are assumed to motivate and factor into decisions to have medical procedures done in another country, regardless of incentive to save money. Content analysis of 114 respondents revealed 13 themes: those actively considering medical tourism, the perceived benefits, nature of procedures, follow-up care, quality of care, cost, safety, insurance, facilities, family support, language barriers, U.S. government policy crisis, and a final category of those who would never consider medical tourism under any circumstances. Implications for HR management of employee health plans and marketing in the hospitality industry are discussed.

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Using Personality To Identify High Technology Career Preference In Military Recruits, Heather H. Jia, Davide E. Fleming Mar 2023

Using Personality To Identify High Technology Career Preference In Military Recruits, Heather H. Jia, Davide E. Fleming

Journal of the North American Management Society

Given increasing budget constraints, it is vital that employers get the most bang for their buck in recruiting efforts and that they result in hiring employees that possess the necessary skills. Nowhere is this more apparent than in the United States military which faces cutbacks while still needing to recruit soldiers who possess the skills needed to operate the modern military. This paper develops a set of propositions aimed at guiding empirical research into how military recruiters can use currently administered personality tests to ensure that they are enlisting the recruits needed to perform high technology occupations now needed.

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Critical Thinking Advances The Theory And Practice Of Business Management, Phyllis R. Anderson, Joanne R. Reid Mar 2023

Critical Thinking Advances The Theory And Practice Of Business Management, Phyllis R. Anderson, Joanne R. Reid

Journal of the North American Management Society

A pedagogical treatment was developed to teach critical thinking knowledge, skills, and strategies to college students. This treatment was implemented at a Midwestern University for a three-year period. Graduates were surveyed to determine the extent to which the treatment affected their personal, academic, and professional lives. Graduates reported that they had transferred the critical thinking knowledge, skills, and strategies they had acquired into their personal, academic, and professional lives. This transfer was validated using qualitative descriptions provided by the graduates of their use of critical thinking.

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Corporate Governance And Transparency: A Research Study Investigating Ceo Duality In Fortune Ranked Companies, Patricia B. Abels, Joseph T. Martelli Mar 2023

Corporate Governance And Transparency: A Research Study Investigating Ceo Duality In Fortune Ranked Companies, Patricia B. Abels, Joseph T. Martelli

Journal of the North American Management Society

The fiduciary oversight expected from the board of directors has intensified because of corporate scandals of corruption and fraudulent financial reporting within the US. The Federal Government, Securities and Exchange Commission, American stock exchanges, and shareholders are demanding corporate transparency in these matters. This longitudinal study examines CEO duality of the largest firms in the US as a whole and by industry sector. Concentrating on the agency theory, this paper investigates the two-tier compliance status within the largest 500 firms in the US, as reported by Fortune Magazine in 2008 and 2010. This study seeks to reveal the degree to …

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The Association Of Strategies And The Effects Of Deployment On Organizational Operations, Lee L. Hisey Mar 2023

The Association Of Strategies And The Effects Of Deployment On Organizational Operations, Lee L. Hisey

Journal of the North American Management Society

This study surveyed the Louisiana Employer Support of the Guard and Reserve to determine the strategies associated with the effects of deployment on organizational output, customer satisfaction, and employee behavior. The results reveal that customer complaints and late deliveries are associated with rework, training, employee effort, and work schedule alterations. Team efforts were associated with employee satisfaction, rate in which customers were won or lost, number of customers won or lost, and the quality and quantity of output. The findings indicate that training, team participation, rework, increased employee effort, and work schedule alterations are associated with the effects of deployment. …

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Was Dale Carnegie The Father Of Modern Management?, C. R. Marshall, Robert E. Allen Mar 2023

Was Dale Carnegie The Father Of Modern Management?, C. R. Marshall, Robert E. Allen

Journal of the North American Management Society

As academics, we like to believe that our research leads and informs the best practice of industry. Much of what is taught in college classrooms in business and economics departments is the application of the theoretical work of our colleagues past and present. Three examples of this pattern are Maslow’s Hierarchy of Needs (Malsow, 1954) Herzberg’s Motivation-Hygiene theory (Herzberg, Mausnar & Snyderman, 1959) and Emotional Intelligence (Salovey & Mayer, 1990, Goleman, 1995). This paper shows that all of these theories were in the popular press years before they were discovered and studied by academics. Each of these theories is at …

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Against The Wall-Mart: Does Market Power Condone Bad Behavior?, Michaeline Skiba, Roy Nersesian Mar 2023

Against The Wall-Mart: Does Market Power Condone Bad Behavior?, Michaeline Skiba, Roy Nersesian

Journal of the North American Management Society

No abstract provided.

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Three Contributing Factors To Effective Utilization Of Technology In Management Education And Practice: Personhood, Mindfulness, And Meditation, Georgia Lee Eshelman, Maria Lai-Ling Lam, Martha J.B. Cook Mar 2023

Three Contributing Factors To Effective Utilization Of Technology In Management Education And Practice: Personhood, Mindfulness, And Meditation, Georgia Lee Eshelman, Maria Lai-Ling Lam, Martha J.B. Cook

Journal of the North American Management Society

No abstract provided.

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A Portrait Of Hr: The Personality Traits Of Human Resources Professionals, E. Anne Christo-Baker, Cristina De-Mello-E-Souza Wildermuth Mar 2023

A Portrait Of Hr: The Personality Traits Of Human Resources Professionals, E. Anne Christo-Baker, Cristina De-Mello-E-Souza Wildermuth

Journal of the North American Management Society

No abstract provided.

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Employer And Student Characteristics That Predict Disagreement About College Graduates' Skill Improvement Needs, Lawrence Roth, Richard J. Sebastian, Sohel Ahmed Mar 2023

Employer And Student Characteristics That Predict Disagreement About College Graduates' Skill Improvement Needs, Lawrence Roth, Richard J. Sebastian, Sohel Ahmed

Journal of the North American Management Society

College of business students and representatives of employers likely to recruit them rated the skills "new college graduates most need to improve upon." Although there were high levels of agreement for most of the skills, students' and employers' ratings differed dramatically for "interviewing skills," "lose [the] sense of entitlement," and "realistic expectations." We coded individual differences from the student survey and recruiting strategy and industry differences from the employer survey and then used regression to explore how these variables influenced student and employer ratings. Essentially nothing that occurs on the college campus improved students' ability to identify the problems reported …

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Governors As Ceos: An Evolution, Jennie Carter Thomas, Richard L. Churchman Mar 2023

Governors As Ceos: An Evolution, Jennie Carter Thomas, Richard L. Churchman

Journal of the North American Management Society

This paper examines the emergence of American governors as modern day CEOs from the historical perspective. In the 1960s, the shift in the power of the governorship was beginning, and by the 1970s, the trend toward stronger chief executives was reinforced by various federalism initiatives and the increasing complexity of managing state government. As the 1980s arrived, shifts in federal responsibilities to state governments, economic challenges and competitiveness, increased urbanization, demands for additional services and programs, and accelerating technologies have required a new kind of leadership in the governor’s office. Such leadership requires not only authority, but a managerial expertise …

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Smart Mobile Devices And Competitive Strategy: A Resource-Based Perspective, David J. Boggs, Eric P. Arseneau Mar 2023

Smart Mobile Devices And Competitive Strategy: A Resource-Based Perspective, David J. Boggs, Eric P. Arseneau

Journal of the North American Management Society

This research examines the implications of smart mobile devices (SMDs), or smartphones, for organizational competitiveness. It employs a resource-based framework to analyze the relationship among smart mobile devices, strategy, and firm performance. Building on existing strategic management research which suggests that leveraging IT to build business strategies can be a source of sustainable competitive advantage, six propositions relating smart mobile devices to sustainable competitive advantage are presented. Drawing also from scholarly work in the information technology and information systems domains, strategic implications of mobile- device technology for firms are provided. It is suggested that SMDs impact firm communications, decision-making, innovation, …

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Emotional Intelligence Founded Transformational Leadership Traits: The Impact Of Gender, Tenure, And Organization Position Among Virtual Workers, Michael Charles Hitson Mar 2023

Emotional Intelligence Founded Transformational Leadership Traits: The Impact Of Gender, Tenure, And Organization Position Among Virtual Workers, Michael Charles Hitson

Journal of the North American Management Society

Teaming, in combination with the drive to complete work virtually has exploded on the enterprise scene over the last two decades. This paradigm shift has precipitated the need for leaders to better understand the impact of the virtual teaming work environment on leadership methodology. Within leadership methodology a major component is the recognition of the effect and fostering of emotional intelligence within the workforce. This study explores a series of transformational leadership traits which can be directly related to the enhancement and specific needs associated with emotional intelligence factors. The study specifically focuses on workers who complete the majority of …

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Using General Systems Theory As A Business Application Paradigm, Vincent O'Rourke Mar 2023

Using General Systems Theory As A Business Application Paradigm, Vincent O'Rourke

Journal of the North American Management Society

General Systems Theory (GST) is reviewed as a paradigm for modeling business applications. The theory has been used and abused for over sixty years, oftentimes the subject of scholarly articles written by authors who felt the need to write, especially as GST was the current ‘flavor of the day’, but who hadn’t reviewed the basic literature to learn what the GST concept actually entailed. The GST concept is reviewed, from its original documents, and the history is explored. A section is devoted to reviewing some of the literature that has been published in scholarly journals or books over the decades, …

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Impact Of Mandatory Diversity Training: Lessons From A Private University, Patrick O'Leary, Randy L. Richards, Thomas J. Quinlan Jr. Mar 2023

Impact Of Mandatory Diversity Training: Lessons From A Private University, Patrick O'Leary, Randy L. Richards, Thomas J. Quinlan Jr.

Journal of the North American Management Society

Attendance at diversity training programs is often dictated by management, and participants find themselves caught between their genuine desire to broaden their understanding of the subject and resentment at being forced to do so. The outcomes of these mandatory training programs have not been systematically assessed. This study looks at the cognitive, attitudinal, and behavioral impacts of attending such a program and finds valuable lessons learned and cautious room for optimism.

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An Investigation Of The Innovation And Integration Capacity Of U.S. Health Care Organizations, Dawn E. Bowden Mar 2023

An Investigation Of The Innovation And Integration Capacity Of U.S. Health Care Organizations, Dawn E. Bowden

Journal of the North American Management Society

Innovation in the U.S. healthcare system is often fragmented with various parts of the system producing unintended consequences for the system as a whole. Many U.S. health care organizations build strategies and innovate by focusing on the competition versus the needs of the customer, resulting in products or services that lack an improvement in cost, quality, or access. With changes and reforms expected and required in the U.S. health care system, health care organizations must be prepared to evolve or become obsolete. This study provides an assessment of how and to what degree health care organizations innovate and integrate to …

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Student Versus Employer Perceptions Of College Graduate Skills, Lawrence Roth, Sohel Ahmad, Richard J. Sebastian Mar 2023

Student Versus Employer Perceptions Of College Graduate Skills, Lawrence Roth, Sohel Ahmad, Richard J. Sebastian

Journal of the North American Management Society

College of business students who soon will graduate and representatives of employers likely to recruit them rated the skills “most important for [job] candidates to possess” and the skills "new college graduates most need to improve upon." Students' ratings for important to possess skills closely mirrored those of employers, demonstrating that efforts to teach students about employer preferences had been successful. Students' ratings of the skills most needing improvement differed dramatically from employers' ratings. Most critically, students rated "interviewing skills" as most in need of improvement whereas employers rated this in the middle range and employers rated "realistic expectations" and …

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An Empirical Investigation Focusing On The Composition And Performance Of The Fortune 500, Joseph T. Martelli, Patricia B. Abels, Kara M. Ward Mar 2023

An Empirical Investigation Focusing On The Composition And Performance Of The Fortune 500, Joseph T. Martelli, Patricia B. Abels, Kara M. Ward

Journal of the North American Management Society

Each year Fortune Magazine categorizes American corporations into a snapshot view of how each performed in the previous year. The list compiles the top 500 companies based upon revenue. The following article looks closer at the NAICS industry sectors that make up the 2008 Fortune 500 list and the performance level of each sector represented using multiple dimensions of analysis. This research investigates the 2008 Fortune 500 companies in terms of their NAICS industry sector, geography, revenue generation, and profitability. The study further explores employment levels and labor productivity within and across sectors. Additionally, the education levels attained by the …

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Looking Through The “Glass Ceiling:” Compensation Equity & Promotional Challenges, Michaeline Skiba, Joseph Mosca Mar 2023

Looking Through The “Glass Ceiling:” Compensation Equity & Promotional Challenges, Michaeline Skiba, Joseph Mosca

Journal of the North American Management Society

The purpose of this study is to examine how a select group of current businesspeople view women’s pay equity and promotional opportunities. Research participants were selected from the memberships of two national professional associations and a graduate student class within a university’s MBA program. Although the collected information was limited in its scope, it shows great potential regarding but not limited to such dimensions as the importance of mentors, acquisition of knowledge of one’s chosen professional discipline as well as the law, and the need for work-life balance.

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The Shifting Paradigm Of Baby Boomer Retirement Planning, David M. Savino Mar 2023

The Shifting Paradigm Of Baby Boomer Retirement Planning, David M. Savino

Journal of the North American Management Society

The Baby Boomer generation has done it again. As with other phases of their lives where they pioneered new lifestyles and choices, they now have succeeded in redefining retirement. While many workers before have gone the traditional route of retiring at age 62 with Social Security, Baby Boomers are forgoing the typical retirement scenario to stay on the job to satisfy both economic and workplace quality of life issues. While for years the predominant assumption was that there would be a significant labor shortage created as the Baby Boomers hit Social Security age, the opposite seems to be true. Findings …

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