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Effects Of Internal And External Factors On Internet-Based Digital Technology Usage By Smes In A Developing Country, Md Shah Azam, Mohammed Quaddus
Effects Of Internal And External Factors On Internet-Based Digital Technology Usage By Smes In A Developing Country, Md Shah Azam, Mohammed Quaddus
Communications of the IIMA
This paper analyses the ef ects of culture and environment on the adoption and use of Internet based digital technology (IBDT) by small and medium sized enterprises (SMEs) from a developing country perspective. A structural equation modeling is finally employed within a mix method research setting with a cross-sectional dataset of 557 SMEs in Bangladesh. The study reveals a significant association of normative pressures, coercive pressures, power distance, in-group collectivism, Bengali values, perceived usefulness, and perceived ease of use with SMEs intention to use IBDT while intention significantly affects actual usage behavior. The study concludes with some implications of the …
Trusting The Trusted: An Empirical Analysis, Sanjog Ray, Ambuj Mahanti
Trusting The Trusted: An Empirical Analysis, Sanjog Ray, Ambuj Mahanti
Communications of the IIMA
One aspect of research in the area of bootstrapping of cold start users in trust-aware recommender systems is on guiding new users find trusted users in the trust network. In this paper we examine the question “Which type of users do cold start users actually trust?” We analyze the users trusted by cold start users in the Epinions dataset (Massa & Avesani, 2006a). We examine the set of trusted users on the basis of four critical parameters: number of outgoing links, number of incoming links, number of items rated and a hybrid parameter defined as preference score. We also experimentally …
International Perceptions Of Online Banking Security Concerns, Donald R. Moscato, Shoshana Altschuller
International Perceptions Of Online Banking Security Concerns, Donald R. Moscato, Shoshana Altschuller
Communications of the IIMA
Concern about security is and always has been one of the major factors af ecting the adoption of online banking. It is therefore essential for online banks to not only take proper security measures but to ensure that their customers and potential customers perceive their services as secure. This research highlights the significance of user perceptions of security by examining the content of the security policies of banks throughout the world. The security policy is illustrated as a tool for banks to use to manage their users' perceptions. The investigation also uncovers some notable differences among the expected security concerns …
Assessment Of The Use Of Social Network Tools (Snts) By Agriculture Researches In South West Nigeria, Tajudeen Oyekunle Amoo Banmeke, Matthew Olalekan Oose
Assessment Of The Use Of Social Network Tools (Snts) By Agriculture Researches In South West Nigeria, Tajudeen Oyekunle Amoo Banmeke, Matthew Olalekan Oose
Communications of the IIMA
Social network tools (SNTs) constitute part of the revolution the internet has brought about in the transfer and dissemination of information. These tools allow users to carry out a number of activities, such building online profiles and sharing vital information. The study ascertained the use of SNTs by agriculture researchers in tertiary and research institutes in south-west Nigeria. A multistage sampling procedure was used in sampling 210 respondents. Data were obtained through the use a structured questionnaire that was pre-tested with a Cronbach-alpha internal consistency of 0.84 for SNTs utilization scale. Results were analyzed using frequency counts, percentages, chi square, …
Towards A Theory Of Trusted Performance In Software Development Projects, Jim Jenkins, Gerhard Steinke
Towards A Theory Of Trusted Performance In Software Development Projects, Jim Jenkins, Gerhard Steinke
Communications of the IIMA
Within the software development discipline, teams are created and disintegrated at an extremely rapid pace. IT organizations are therefore looking at ways to create an environment of greater performance in a shorter period of time. This paper integrates organizational trust (Mayer, Davis, & Schoorman, 1995) into the research on organizational citizenship behavior (OCB) to help more clearly understand the relationships that are performance impacting. This integration called the “theory of trusted performance” should be able to be leveraged to deliver greater performance within an organization. This paper ends with a brief discussion of practical ways organizational leaders can leverage this …
Beyond Awareness: Using Business Intelligence To Create A Culture Of Information Security, Celia Paulsen, Tony Coulson
Beyond Awareness: Using Business Intelligence To Create A Culture Of Information Security, Celia Paulsen, Tony Coulson
Communications of the IIMA
Employees, intentionally or not, cause a large percentage of security incidents. For an organization to be secure there must be a culture of information security, meaning that employees make good security-related decisions. Business intelligence (BI) systems, with their ability to promote change through goal-setting and accountability, could help create a culture of information security, if implemented appropriately. This paper provides an overview of information security culture and business intelligence, and explains what will be needed if BI is to be used to help organizations develop a security-aware culture.
An Analysis Of Historical Transformation Of An It Giant Based On Sound Strategic Vision, Sabina Gesmin, Bernard Henderson, Syed Irtiza, Ahmed Y. Mahfouz
An Analysis Of Historical Transformation Of An It Giant Based On Sound Strategic Vision, Sabina Gesmin, Bernard Henderson, Syed Irtiza, Ahmed Y. Mahfouz
Communications of the IIMA
International Business Machines Corporation (IBM) is a dominant player in the growing information technology industry. IBM went through a rough patch in the initial part of the ‘90s when sales were declining. In a span of two year, IBM lost a staggering $16 billion. This case investigates the problems that IBM was facing during the time, and the strategic decisions it took to help it transform this position. Through the change of leadership, IBM started giving importance to customer-relationship management to better cater to the need of its clients. It also realized the need to have a strategic vision and …
The Impact Of Emergent Web 2.0 On Virtual Teams, Michael O'Keefe, Edward T. Chen
The Impact Of Emergent Web 2.0 On Virtual Teams, Michael O'Keefe, Edward T. Chen
Communications of the IIMA
Project management as it is known today is relatively new. The concepts and theories of managing projects and teams have developed over the past several decades. A large influence on project management has been in the utilization of information technologies to manage projects and teams. Emergence of Web 2.0 tools has made it easier for companies to conduct projects using virtual teams. This paper reviews the concept of virtual teams and tools available to enhance the virtual team’s ability to communicate, collaborate, and contribute. A review of virtual team development will provide foundation for how risks and trust play an …
Towards A Conceptual Framework Of An Educational Web Portal, Lara Preiser-Houy, Margaret Russell
Towards A Conceptual Framework Of An Educational Web Portal, Lara Preiser-Houy, Margaret Russell
Communications of the IIMA
Technology plays an important role in everyday life of K-6 students born in the digital age. In the past several decades, educational institutions have made substantial investments in technology infrastructure with the aim of enhancing student learning, increasing student achievement, and helping students acquire digital literacy skills early on in their education. However, to fully leverage web-based technologies for student learning and communication inside and outside of school, teachers must be prepared to effectively plan, develop, and integrate technology into the curriculum-based activities of their classrooms. Educational web portals with resources for teaching, learning and communicating, can help teachers create …
Mitigating The Adversity Of Outsourcing: Outsourcing From The Employee’S Perspective, Sarah J. Schillen, Gerhard Steinke
Mitigating The Adversity Of Outsourcing: Outsourcing From The Employee’S Perspective, Sarah J. Schillen, Gerhard Steinke
Communications of the IIMA
This paper explores how outsourcing activities and decisions put the well-being of the remaining employees at risk, ultimately affecting productivity and creating further costs to the employer. It highlights four potential threats to remaining employees: trust, job satisfaction, motivation, and stress. The paper provides several suggestions for mitigating these impacts, including communication to retain trust, acting ethically to ensure satisfied employees, seeking an understanding of employee perspectives to build employee motivation, and providing good planning along with training and development to reduce employee stress.
From Data To Wisdom: The Progression Of Computational Learning In Text Mining, Robert P. Schumaker
From Data To Wisdom: The Progression Of Computational Learning In Text Mining, Robert P. Schumaker
Communications of the IIMA
The DIKW hierarchy has long been a standard framework with which researchers can differentiate between levels of what they see and know. However much of the research conducted explores the nuances and precise divisions between each hierarchy level and assumes that the user will know how to use them. We plan to restrict our study to textual Web documents and propose a framework extension to the DIKW hierarchy that encompasses acquisition, delivery and prediction elements. We feel that such an extension can help better define each level of the DIKW hierarchy into discrete units that can be applied to the …
The Effect Of Comment Errors In Multilingual Electronic Meetings, Milam Aiken, Shilpa Balan, Mahesh Vanjani, Bart Garner
The Effect Of Comment Errors In Multilingual Electronic Meetings, Milam Aiken, Shilpa Balan, Mahesh Vanjani, Bart Garner
Communications of the IIMA
Previous studies of multilingual electronic meetings have shown that members often comprehend the automatic translations, but accuracy is affected by errors in the source comments. However, no study has investigated to what extent these text errors reduce understanding. An experiment with six groups of students showed that participants were able to comprehend translations from German to English, even when the source text contained 5% word errors, but translations from source comments with no errors were understood better. Further, the differences in comprehension affected students’ perceptions of the system’s ease of use and usefulness.
Digital Media Dependency, Relational Orientation And Socaial Networking Among College Students, C. Mo Bahk, Astrid Sheil, C.E. Taipe Rohm Jr., Frank Lin
Digital Media Dependency, Relational Orientation And Socaial Networking Among College Students, C. Mo Bahk, Astrid Sheil, C.E. Taipe Rohm Jr., Frank Lin
Communications of the IIMA
This study focused on digital media dependency, relational orientation, and demographic variables as potential factors that were relevant to the usage of social networking websites (e.g., MySpace and Facebook) among college students. A total of 258 (101 male and 157 female) students completed the questionnaire that contains the measures of digital media dependency, relational orientation, social networking media usage, and demographic characteristics. The respondents also indicated specific types of things that they disclose (post) on their social media websites. The results showed that relational orientation is positively correlated with the disclosure (posting) of family photos, friends’ photos, and travel photos …
Exploring The Influence Of National Cultures On Non-Compliance Behavior, Taco Dols, A.J. Gilbert Silvius
Exploring The Influence Of National Cultures On Non-Compliance Behavior, Taco Dols, A.J. Gilbert Silvius
Communications of the IIMA
IT organizations and CEO’s are, and should be, worried these days about the (lack of) data confidentiality and the usage of “shadow” IT systems by employees. In addition to the company’s risk of monetary loss or public embarrassment, the senior management themselves increasingly risk personal fines or even imprisonment. Several trends reinforce the attention for these subjects, including the fact that an increasing number of employees perform parts of their work tasks from home (RSA, 2007) and the increasing bandwidth available to users which makes them rely on the Internet for satisfying their business and personal computing needs (Desisto, Plummer, …
Semi-Virtual Knowledge Engineering: Development Of Semi-Virtual Knowledge Learning Process To Improve The Semi-Virtual Individual Learning, Anza Akram
Communications of the IIMA
The study introduce a semi-virtual learning process to improve the team learning abilities. The learning goals are achieved by combining both virtual and face-to-face interactions (activities). The semi-virtual learning process facilitates the team to develop and complete the project by sharing and transferring their knowledge (skills) between each other. The research study explores implementation of a semi-virtual learning practice in semi-virtual teams to assure that each member of the team has hands-on-training on the creation and development of the database application. The sample of the study is students registered in advance database management course offered by the School of Management, …
Establishment Of Confidence Thresholds For Interactive Voice Response Systems Using Roc Analysis, Oredola A. Soluade
Establishment Of Confidence Thresholds For Interactive Voice Response Systems Using Roc Analysis, Oredola A. Soluade
Communications of the IIMA
An Interactive Voice Response (IVR) System is a platform for man-machine interaction. It is used for collecting and analyzing human voices so as to provide the desired response. The algorithm for collecting these utterances, analyzing them correctly, and providing the desired response to a caller, has been studied extensively (Allen, 1995). Whenever one calls most large organizations, their initial encounter is with a machine that will prompt the caller for their intent. Usually, such machines will give you options to choose from (Directed Dialog), or it may ask for your input (Open Dialog). This paper focuses on Open Dialog where …
Voluntary And Involuntary Self-Disclosure In Decision-Making Virtual Teams, Shoshana Altschuller, Raquel Benbunan-Fich
Voluntary And Involuntary Self-Disclosure In Decision-Making Virtual Teams, Shoshana Altschuller, Raquel Benbunan-Fich
Communications of the IIMA
This study investigates the roles of visual representation and verbal self-disclosure in decision making virtual teams via a content analysis of group discussions. Findings indicate that visual representation encourages increased self-disclosure in the form of personal and universal revelations of facts and thoughts during virtual group communication. Increased revelations are in turn found to impact the nature of group decisions. These results theoretical and practical implications for virtual decision making.
Reducing Risk By Leveraging Information For A Competitive Advantage In Bidding , Robert J. Richardson
Reducing Risk By Leveraging Information For A Competitive Advantage In Bidding , Robert J. Richardson
Communications of the IIMA
Sales management is responsible for securing business by submitting bids for contracts to supply their products to wholesalers and retailers. In this case study, the bidding information was organized to improve the process for evaluating each contract using a model. The model is used in daily operations to price products in a frequently repeated, sequential auction environment for contracts awarded to the lowest price. This methodology quantifies three factors in developing a probability distribution describing the potential of winning the contract. These factors include the competitor's reaction to the last winning bid, the second lowest bid and their own bid. …
Realizing The Future State Of K-12 Public Education: Data Exchange And Functional Integration With Local Government, Patrick J. Simon, J. Mark Heumann
Realizing The Future State Of K-12 Public Education: Data Exchange And Functional Integration With Local Government, Patrick J. Simon, J. Mark Heumann
Communications of the IIMA
It is no news that K-12 school districts can more effectively provide instruction and support services by leveraging current and emerging information technologies. Nor is it news that when districts fail to adopt up-to-date IT-based systems, endemic underfunding gets the blame. In fact, however, districts can leverage existing funding sources and ROI from early projects to support later projects and sustain services over the long term. What is required is a thorough understanding of functions and dependencies in the local school, school district, and community; structured planning and functional alignment in the district and its IT organization; and ongoing commitment …
Ethical Framework For The It And Business Professions, Gin Chong, Emmanuel Opara
Ethical Framework For The It And Business Professions, Gin Chong, Emmanuel Opara
Communications of the IIMA
Within an information technology (IT) environment, managerial and organizational influences may affect individual’s ethical behavior. Understanding the individual difference in value systems, locus of control, Machiavellianism, and cognitive moral development, helps the IT managers to appreciate the reasons for individuals working within and outside the IT environment aware of the ethical behavior. This paper evaluates applicability of Kohlberg's framework on moral theory that focuses solely on justice-orientated moral approach in the IT profession. Results of semi-structured interviews with two IT managers suggest that the framework lacks flexibility, and needs to incorporate a caring perspective (referring to the content) and a …
Electronic Facilitation Of Large Meetings, Tobin Lindblom, Milam Aiken, Mahesh Vanjani
Electronic Facilitation Of Large Meetings, Tobin Lindblom, Milam Aiken, Mahesh Vanjani
Communications of the IIMA
Many meetings involve large groups exchanging oral comments in a face-to-face environment, yet few studies have investigated how electronic facilitation can benefit these discussions. In this paper, we studied two large oral meetings (group sizes of 38 and 37) and two computer-based meetings (group sizes 33 and 35). Results show that, as in smaller groups, members of electronic meetings experience less production blocking and evaluation apprehension and generate more total comments, relevant comments, and words per comment. However, contradicting prior research, participants in the oral meetings were more satisfied with the process.
Concern About Fairness, Ethical Idealism And Demand For Formal Procedures Of Information Management, Joseph S. Mollick
Concern About Fairness, Ethical Idealism And Demand For Formal Procedures Of Information Management, Joseph S. Mollick
Communications of the IIMA
What factors can predict and explain customers’ demand that formal procedures of information management be implemented in information intensive organizations? Using data collected from students at a large U.S. university, we investigate the effects of students’ concern about fairness and their ethical idealism on students’ demand that universities implement formal procedures in managing information about students stored in databases. We find that individuals’ concern about fairness and their ethical idealism positively correlate with their demand for formalization of information management procedures in organizations. Implications of the findings for universities are discussed in light of ethics, strategy, design, control and administration …
Improving E-Readiness Of Sri Lanka With Supplementary Grid Supplied Electric Power, Reggie Davidrajuh, Parwaiz Karamat, Velauthapillai Dhayalan
Improving E-Readiness Of Sri Lanka With Supplementary Grid Supplied Electric Power, Reggie Davidrajuh, Parwaiz Karamat, Velauthapillai Dhayalan
Communications of the IIMA
This paper focuses on identification of a micro project for improvement of e-readiness of Sri Lanka. First, the proposed strategy by the Government of Sri Lanka is presented. Second, from the proposed strategy, requirement analysis is done to draw a set of requirements, using two approaches: a) E-readiness measurement, b) System analysis using the theory of connection. Third, from the requirements, a micro project is identified that can improve e-readiness of Sri Lanka; the micro project – supplementary grid supplied electric power – is given priority as this project is people-centric, low-cost, and sustainable.
Impact Of Team Attitude And Behavior On Is Project Success , Xiaobo Xu, Xin James He
Impact Of Team Attitude And Behavior On Is Project Success , Xiaobo Xu, Xin James He
Communications of the IIMA
Although the success rate of information systems (IS) projects has increased over the past two decades, the result is still far from satisfactory. To improve IS project success rate, this study proposes a research model to examine IS project performance from a team attitude and behavior perspective. A total of 91 IS projects were collected by an online survey from CIOs/CTOs/IT professionals. The collected data were analyzed by using AMOS 7.0. We found, via hypotheses testing, that (1) A project team’s goal commitment is positively related to its teamwork quality, (2) A project team’s goal commitment is positively related to …
The Effect Of Learning Objects On A C++ Programming Lesson, Carlos Argelio Arevalo Mercado, Estela Lizbeth Muñoz Andrade, Juan Manuel Gomez Reynoso
The Effect Of Learning Objects On A C++ Programming Lesson, Carlos Argelio Arevalo Mercado, Estela Lizbeth Muñoz Andrade, Juan Manuel Gomez Reynoso
Communications of the IIMA
The subject of teaching computer programming has been widely studied for the last 25 years. Different approaches and disciplines have given important knowledge about the problem, mainly cognitive science and the use of software tools and technology to aid teaching. In recent years, Learning Object (LO) technology has received world wide attention within the distance education community. However, literature research shows little experimental and empirical evidence about the effectiveness of LOs in academic performance. In this exploratory study, the effect of using LOs in a computer programming lesson is reported. Descriptive statistics and T test results show that there is …
Assessing The Usability Of Union Web Sites, Christpher M. Lowery, Nicholas A. Beadles Ii, Larry H. Faulk Ii
Assessing The Usability Of Union Web Sites, Christpher M. Lowery, Nicholas A. Beadles Ii, Larry H. Faulk Ii
Communications of the IIMA
This study examines the usability of union websites. Unions have suffered steep declines in membership, and some see the internet as a potential ally in the attempt to reverse these declines. However, there are questions concerning unions’ use of cyberspace to revitalize organizing. This study applies the Microsoft Usability Guidelines in a framework developed by Agarwal and Venkatesh (2002) to assess the usability of union websites. The union sites examined in this study scored high in terms of usability, when compared to previously assessed sites, indicating that unions are putting effort into creating useful web sites.
Learning Data Structures Using Multimedia-Interactive Systems, Estela Lizbeth Muños Andrade, Carlos Argelio Arevalo Mercado, Juan Manuel Gomez Reynoso
Learning Data Structures Using Multimedia-Interactive Systems, Estela Lizbeth Muños Andrade, Carlos Argelio Arevalo Mercado, Juan Manuel Gomez Reynoso
Communications of the IIMA
Multimedia technology is increasingly being used as a complementary way of delivering instruction. To find out whether the use of a multimedia-interactive system is able to help the students to better learn complex issues such as Data Structures, this article describes an exploratory study comparing the effect of using three different teaching approaches, such as traditional teacher-led instruction, Web pages and a multimedia-interactive system. Descriptive statistics and ANOVA test results show that there are significant differences in students’ performance using multimedia. It is concluded that multimedia can effectively be used to help students learn data structures specifically binary trees.
An Investigation Of Svm Regression To Predict Longshot Greyhound Races, Robert P. Schumaker, James W. Johnson
An Investigation Of Svm Regression To Predict Longshot Greyhound Races, Robert P. Schumaker, James W. Johnson
Communications of the IIMA
In this paper we investigate the role of machine learning within the domain of Greyhound Racing. We test a Support Vector Regression (SVR) algorithm on 1,953 races across 31 different dog tracks and explore the role of a simple betting engine on a wide range of wager types. From this we triangulated our results on three dimensions of evaluation: accuracy, payout and betting efficiency. We found that accuracy and payouts were inversely linked, where our system could correctly predict Wins 45.35% of the time with a betting efficiency of 87.4% (return per bet) for high accuracy low payout, or predict …
The Impact Of National Cultures On Business & It Alignment , A.J. Gilbert Silvius
The Impact Of National Cultures On Business & It Alignment , A.J. Gilbert Silvius
Communications of the IIMA
Aligning IT to business needs is still one of the most important concerns for senior management. The message of Business & IT Alignment (BIA) is logical and undisputed, but implementation apparently difficult. As part of a research program on the differences between the theory and practice of BIA this paper presents a conceptual exploration of the impact of national cultures on the maturity of BIA. The paper relies on Hofstede’s framework of cultural dimensions (Hofstede, 1980) to understand the concept of culture. We present a compact literature review on the influence of culture on IT that leads to the conclusion …
Reliance, Immersion, And Enjoyment: An Exploratory Socio-Psychological Analysis On Internet Involvement, C. Mo Bahk
Reliance, Immersion, And Enjoyment: An Exploratory Socio-Psychological Analysis On Internet Involvement, C. Mo Bahk
Communications of the IIMA
The purpose of this paper is to explore the relationships between various socio-psychological variables and the level of involvement in the Internet. Two hundred thirty-four college students completed a self-administered questionnaire that contains the measures of Internet involvement, Internet usage, face-to-face interaction anxiety, computer ownership, and socio-demographic variables. A factor analysis identified three dimensions of Internet involvement: Reliance, Immersion, and Enjoyment. The results of stepwise regressions showed that face-to-face interaction anxiety is a significant indicator of both the Reliance and Immersion dimensions of Internet involvement. Age was another positive indicator of the Immersion dimension, whereas computer ownership contributed significantly to …