Digital Commons Network^™

Mitigating The Adversity Of Outsourcing: Outsourcing From The Employee’S Perspective, Sarah J. Schillen, Gerhard Steinke

Communications of the IIMA

This paper explores how outsourcing activities and decisions put the well-being of the remaining employees at risk, ultimately affecting productivity and creating further costs to the employer. It highlights four potential threats to remaining employees: trust, job satisfaction, motivation, and stress. The paper provides several suggestions for mitigating these impacts, including communication to retain trust, acting ethically to ensure satisfied employees, seeking an understanding of employee perspectives to build employee motivation, and providing good planning along with training and development to reduce employee stress.

From Data To Wisdom: The Progression Of Computational Learning In Text Mining, Robert P. Schumaker

Communications of the IIMA

The DIKW hierarchy has long been a standard framework with which researchers can differentiate between levels of what they see and know. However much of the research conducted explores the nuances and precise divisions between each hierarchy level and assumes that the user will know how to use them. We plan to restrict our study to textual Web documents and propose a framework extension to the DIKW hierarchy that encompasses acquisition, delivery and prediction elements. We feel that such an extension can help better define each level of the DIKW hierarchy into discrete units that can be applied to the …

Sourcing It Skills In Organizations: A Comparison Among European Countries, Ronald Batenburg

Communications of the IIMA

Organizations deal with the matter of sourcing and governing their IT skills. This paper provides insights how this is done by firms in different European countries. It addresses the insourcing/outsourcing of IT skills trade-off, and explores the effects of country characteristics. Analyses are based on 1,464 companies extracted from the E-business W@tch dataset, covering two distinct industries in eight European Countries around the year 2003. It appears that European organizations, then, marginally recruited IT personnel on the external labour market (insourcing). Instead, outsourcing and allocating IT training were more popular as a sourcing policy. Also, it appeared that different policies …

Legacy Information Systems, Can They Be Agile? A Framework For Assessing Agility, Maik Verbaan

Communications of the IIMA

Information systems should contribute to enterprise effectiveness, and usually do so during the operational phase of their lifecycle. From the experience of practitioners, the duration of this lifecycle is often not predetermined, therefore resulting in information systems with a relatively long lifespan and information systems with a relatively short lifespan. An important aspect of application management, is managing the application lifecycle. In the experience of practitioners, deciding the moment to end the lifecycle, refactor it, or leave it be are often not thoroughly researched. The decision to move on to a newer information system is therefore not always sufficiently justified …

Exploring The Influence Of National Cultures On Non-Compliance Behavior, Taco Dols, A.J. Gilbert Silvius

Communications of the IIMA

IT organizations and CEO’s are, and should be, worried these days about the (lack of) data confidentiality and the usage of “shadow” IT systems by employees. In addition to the company’s risk of monetary loss or public embarrassment, the senior management themselves increasingly risk personal fines or even imprisonment. Several trends reinforce the attention for these subjects, including the fact that an increasing number of employees perform parts of their work tasks from home (RSA, 2007) and the increasing bandwidth available to users which makes them rely on the Internet for satisfying their business and personal computing needs (Desisto, Plummer, …

Rural-Urban Differentials In The Attitude Of Global Systems Of Mobile Communication (Gsm) Consumers To Merits And Demerits Of Gsm Technology In Ogun State, Nigeria, I. Ndagi, O. O. Oduwole, R. A. Sanusi

Communications of the IIMA

The advent of the Global System of Mobile Communication (GSM) in Nigeria has become the order of most day-to-day activities; however, consumers of GSM services through the use of cellular phones are faced with numerous problems in making use of the GSM technology. This study examined the attitude of respondents to the merits and demerits inherent in the use of cellular phones in rural and urban Ogun State of Nigeria. 70 respondents were randomly selected and interviewed in two local government areas of the State using a well-structured questionnaire, out of which 66 data set were eventually found useful. Data …

Casino Crm: Issues And Some Implementation, Chang-Tseh Hsieh

Communications of the IIMA

Customer Relationship Management (CRM) software allows companies to manage their contact with their customers. It is critical for every industry to have a wealth of information about each customer’s preferences. CRM allows companies to integrate customer information with marketing promotions that results in higher profitability for the company. For the gaming industry, CRM software has allowed them to manage their customers’ preferences, track their expenditures, and provide them with offers and services that generate value for each customer. However, technology must be supplemented by a customer-centric organizational policy to fully realize the benefits of CRM

Analyzing Smes Size As A Moderator Of Erp Impact In Smes Productivity, Victor Bohorquez, Jose Esteves

Communications of the IIMA

Enterprise Resource Planning (ERP) vendors have emphasized a positive impact of their ERP projects in enterprise performance and in costs reduction. Recently, some researchers have started to analyze the impact on business performance of the organizational changes that complement IT investments. However, there is a lack of research studies on ERP impact in Small and Medium Enterprises (SME). Based on Cobb-Douglas production function, this paper attempts to analyze the impact of ERP implementations in SMEs’ productivity. We have collected data from 168 Spanish SMEs during the period 1997-2005, concerning the type of purchased ERP, implementation period, number of employees and …

The Impact Of National Cultures On Business & It Alignment , A.J. Gilbert Silvius

Communications of the IIMA

Aligning IT to business needs is still one of the most important concerns for senior management. The message of Business & IT Alignment (BIA) is logical and undisputed, but implementation apparently difficult. As part of a research program on the differences between the theory and practice of BIA this paper presents a conceptual exploration of the impact of national cultures on the maturity of BIA. The paper relies on Hofstede’s framework of cultural dimensions (Hofstede, 1980) to understand the concept of culture. We present a compact literature review on the influence of culture on IT that leads to the conclusion …

The Influence Of Societal Culture On The Adoption Of Information Systems: The Case Of Libya, Jamal M. Twati

Communications of the IIMA

This study is part of a larger study that explores societal and organizational culture factors that influence the adoption of information systems (IS) in Libya’s Oil and Banking sectors (Twati & Gammack, 2004; 2006). Using a structured survey questionnaire based on the work of Geert Hofstede’s Value Survey Module (VSM 94), 400 questionnaires were administrated to middle and top management employees in more than 15 government and public organizations in the two named industry sectors. The findings showed that there is a direct positive relationship between Hofstede’s (1980) societal culture dimensions and the adoption of IS. The findings also showed …

Complementary Roles Of Is Leadership: Mathematical Model, Madu Baba Galadim, Renchu Gan

Communications of the IIMA

The dynamism of business environments characterized by heightened competition and rapid technological change presents great challenge to IS- leadership roles in attaining a balance between innovation and stability, effectiveness and efficiency requirements of organizations. This paper presents a mathematical model based on structural path analysis to investigate the impact of IS- leadership roles on organizational change. The model presented in this study, first hypothesizes the relationship between three constructs namely: IS-transactional role, IS-transformational role and IT-enabled change and then develops a mathematical model of the relationship to test the hypotheses. The model was tested based on assumed data and a …

Building And Exploiting A Business Process Model For Lobbying: Experience Report , Erik Perjons, Ilia Bider, Birger Andersson

Communications of the IIMA

The paper describes a project in the domain of business process modeling that concerns loosely-structured business processes, i.e. processes for which it is difficult to establish an order of activities. The process in focus is the lobbying process, i.e. a process aimed at influencing decisions of others, e.g. politicians. The project was carried out at a non-profit interest organization, and the paper describes the project’s motivation, structure, methodology, results, and how the results were exploited, including a short description of an IT system built to support the lobbying process. As the commonly spread workflow technique is not particularly suitable for …

Narrative Conflict Coaching, Ashley J. Pangborn

Electronic Theses, Projects, and Dissertations

ABSTRACT

Narrative conflict coaching is a counseling technique which focuses on separating clients from their problems and encouraging them to see their lives and futures from new perspectives. It has been used in a variety of arenas and is consistent with other practices within the field of narrative conflict resolution, such as narrative mediation. In this project I utilized qualitative research methods to analyze the immediate effectiveness of conflict coaching questioning techniques within the setting of a counseling conversation. The analysis focuses on the detail of the process of narrative conflict coaching more than on the final outcomes. The data …

Are Non-Profit Immigration Organizations Ready For A Comprehensive Immigration Reform?, Sandra Lizeth Molina, Deserae Leanna Quezada

Electronic Theses, Projects, and Dissertations

The purpose of this study was to explore whether non-profit immigration organizations are ready for a comprehensive immigration reform. Social workers need to recognize that a lack of readiness among non-profit immigration organizations for a comprehensive immigration reform will lead to a lack of required services for undocumented populations. The sample consisted of twelve religious and non-religiously affiliated non-profit immigration organizations. A qualitative research method was used to analyze the data.

The results of the study concluded that non-profit immigration organizations are not ready for a CIR. Although the organizations are not ready, several factors were found to affect their …

Attitudes Toward Antisocial Personality Disorder Among Clinicians, Theresa Matich

Electronic Theses, Projects, and Dissertations

The objective of this study was to explore the attitudes toward antisocial personality disorder among clinicians. The researcher created a 15 question survey to interview clinicians in hopes of eliciting information about their attitudes toward this population. The survey consisted of seven open ended questions and eight Likert scale questions. The researcher analyzed the data by transcribing the interviews and looking for common themes among the responses. Likert scale questions were tallied and compared in SPSS to determine the spread of the answers. The results of the study showed there are negative attitudes among clinicians currently in direct treatment settings; …

Vol.41 N.37 April 10th 2014, Brown Publishing Company

Black Voice News

No abstract provided.

A Web-Based Knowledge Management Tool Utilizing Concept Maps For On-Line Student Advising, Jay M. Lightfoot

Journal of International Technology and Information Management

Increasingly complex program offerings by universities combined with on-line educational opportunities have created a situation where students must deal with an extremely complicated array of curriculum decisions. At the same time, many universities are moving away from the traditional one-on-one advising model toward one that relies heavily on web-based resources. The result of this is that students are often forced to self-advise using complicated and often poorly structured websites. This paper describes a knowledge management tool to mitigate this problem by creating an intuitive, web-based interface to help students navigate directly to the Internet advising materials that are most applicable.

A Description Of The Demographics And Characteristics Of Families That Receive Multiple Child Welfare Referrals, Devin Wayne Edwards

Theses Digitization Project

The purpose of this study is to identify the demographic variables that distinguish recidivistic families, those that have received three or more DCFS (Department of Child and Family Services) re-referrals over a one-year period, from other families. Child welfare service recidivism is a historically expensive and socially damaging issue that should be further researched.

The Self Care Experience Among Medical Social Workers, Chelsey Diane Davis

Theses Digitization Project

The purpose of this study was to examine the self-care experience among social workers in a medical setting. The findings from this study indicate that self-care strategies among social workers enable these workers to improve their well-being and increase their service effectiveness as professionals.

The Impact Of Transformational Leadership On The Relationship Between Organizational Learning Culture And Employee Outcomes, Leanne Marie Tortez

Theses Digitization Project

Research in leadership has emphasized the importance of factors like organizational culture, empowerment, and employee innovation. The current study sought to address these topics by considering the contribution of organizational learning culture to employee outcomes, such as psychological empowerment and innovative behaviors, while investigating the moderating effect of transformational leadership. Participants consisted of 387 employed men and women from various organizational backgrounds.

Attitudes About Sexual Intimacy In The Veterans Home Of California-Barstow, Eric Efren Reyes

Theses Digitization Project

The purpose of this study was to measure staff attitudes about sexual intimacy in the Veterans Home of California-Barstow (VHCB). Participants were twenty-seven VHCB staff members. The data collected was used for the purpose of understanding, and then formulating suggestions for implementing better institutional interventions and policy in the VHCB.

Organizational Behavior In Mental Health Services: A Needs Assessment, Geovana Varela

Theses Digitization Project

The purpose of this study was to know the needs of non-profit organizations that will help increase their effectiveness and enhance the delivery of mental health services.

Corporate Compliance Issues In Managing Supply Chains In The Environmental-Friendly 21 St Century, Linda C. Gordon, David S. Kung

Journal of International Technology and Information Management

Recent economic crisis has alerted citizens around the world about the behavioral patterns of corporations that were not in lined with the expectations of the local citizens. These events has re-emerged the global conversations of the responsibilities of corporations that are beyond the conventional wisdom of financial accomplishments. Traditionally, corporations have been in tuned with financial goals and awareness of necessity of Corporate Compliance efforts operationally along their Supply Chains. The recent addition of Social Responsibilities has certainly complicated corporate strategies in varied magnitude. At times, it introduced un- welcomed uncertainty in terms of expectations. The focus of this research …

October 2011, Inland Empire Business Journal

Inland Empire Business Journal

From Social Brand to Social Business Many organizations today are on a quest to become a social brand. They are investing in Facebook applications, branded communities and blogs

The Consequences of Living and Dying Without an Estate Plan Most of us expect that tomorrow will be another day like any other. But, as Euripides said, “No one can confidently say that he will still be living tomorrow.” If you don’t have the proper documents for your estate, the court will make decisions for you and your family

9 Timely Tips for Pre-Presentation Preparation If you ever find yourself invited to …

Perceived Effectiveness Of Sports Interventions On Mental Health: Exploring The Perspectives Of Professional Educators, Isais Wellington Smith, Gamaliel Beltran

Theses Digitization Project

The purpose of this study was to examine sports interventions among professional educators and how sports as an exercise method can contribute to mental health well being. Sports and exercise in many therapeutic environments may help individuals alleviate symptoms pertaining to depression, anxiety, schizophrenia, bi-polar, and many other mental health disorders.

What Are The Characteristics Of Families With Three Or More Referrals To Children And Family Services Within A Twelve Month Period?, Elizabeth Irene Valenzuela

Theses Digitization Project

In order to better serve those famailies that are chronically involved with Children and Family Services and prevent their future involvement with the system, social service workers should be able to identify and understand what characteristics are causing referral. The purpose of this study was to determine the characteristics of families with three or more referrals within a twelve month period that significantly impact the number of referrals a family receives.

Effects Of Substance Abuse Services On Child Reunification, Peter Charles Shorts

Theses Digitization Project

The purpose of this study was to conduct a descriptive and inferential analysis of the effect of substance abuse treatment upon the family reunification process. The research revealed a significant relationship between the median age of custodial parents whose parental rights were terminated and the median age of parents whose parental rights were not terminated.

Face-To-Face Communication Versus Memo Communication To Announce Mergers And Acquisitions The Importance Of Media Richness, Janell Marie Hopeck

Theses Digitization Project

The purpose of this study was to examine the current research on mergers and acquisitions which includes organizational factors, such as communication processes, and their impact on employee reactions. The current study addresses this issue through a simulated M&A announcement laboratory experiment with 156 CSUSB undergraduate students.

Implications And Recommendations For Online Physical Education At Secondary Level, Josh Caleb Brannen

Theses Digitization Project

The purpose of this project is to examine how online physical education courses impact student learning and achievement of fitness and health standards now that budget cuts are leading to the curtailing or elimination of traditional physical education classes at the secondary level of K-12 education.

Quality Of Service And Treatment Adherence In Individuals With End Stage Renal Disease, Kyle Joseph Fraga

Theses Digitization Project

The purpose of this study will focus on the patient's attitudes about their treatment. There is a certain stigma attached to dialysis that makes it an undesirable form of treatment. Individuals on dialysis may feel dependent and vulnerable. In addition, hospitals and dialysis clinics can be an unwelcoming and intimidating place. A person's belief about their treatment will influence how well they adhere to it.