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A Methodology To Apply Business Process Reengineering Within The Brazilian Aeronautical Ministry, Ricardo F. G. Santos
A Methodology To Apply Business Process Reengineering Within The Brazilian Aeronautical Ministry, Ricardo F. G. Santos
Theses and Dissertations
The purpose of this research was to examine Business Process Reengineering as a feasible methodology to be used to help reorganize the Brazilian Aeronautical Ministry. Using a qualitative approach, this research developed an analysis of BPR beginning with the concepts elaborated by Hammer and Champy. The research also investigated the laws and regulations used by the United States Government to apply BPR in all branches of its military. After establishing the framework, some methodologies and case studies were analyzed to obtain the big picture about the application of BPR as a managerial tool to reorganize organizations. The results of this …
Empowerment As An Organizational Tool For Increasing Competitiveness: A Case Study, Carl D. Sweet
Empowerment As An Organizational Tool For Increasing Competitiveness: A Case Study, Carl D. Sweet
Theses and Dissertations
This thesis explores the use of employee empowerment as a means of improving organizational competitiveness in the marketplace. The methodology used is a case study of a small, private-sector company that used this strategy to improve its productivity, product quality and profitability. The results of this research were then examined to determine whether the successful practices identified in this organization can be applied to Air Force attempts to adopt employee empowerment. The paper summarizes the organizational characteristics generally present where employee empowerment has been successfully implemented, as reported in current management literature, including the following: (1) company culture conducive to …
Consolidation And Realignment Of Base-Level Support Equipment Maintenance, James C. Katrenak
Consolidation And Realignment Of Base-Level Support Equipment Maintenance, James C. Katrenak
Theses and Dissertations
The adoption of the 'Objective Wing' organization in the U.S. Air Force has realigned many base-level maintenance functions. Support equipment is currently maintained and accounted for by several units under the Logistics Group Commander. This research determined the feasibility and consequences of consolidating or realigning maintenance of powered and non-powered AGE, MMHE, engine trailers, and vehicles into one consolidated maintenance shop or unit per base. This study consulted many sources, ranging from occupational survey reports and career field education and training plans to actual field observations of maintenance processes and unstructured interviews of personnel and supervisors. This study determined that …
Identifying Situational Constraints To Focus Quality Improvement In An Air Force Aerial Port, Timothy J. Pettit
Identifying Situational Constraints To Focus Quality Improvement In An Air Force Aerial Port, Timothy J. Pettit
Theses and Dissertations
This research analyzes the effects of situational constraints on individual performance within an Air Force Aerial Port squadron. Situational constraint research originated with laboratory studies by Peters and O'Connor in 1980 and was investigated in an Air Force field environment in 1984; mixed results were obtained. Laboratory studies identified direct performance inhibitors (Peters et al., 1980); however, field studies found little correlations with job performance (Kane, 1981; O'Connor et al., 1984a). Data collected in June 1995 (Dougherty, 1995) and March 1996, in this study, were used to accomplish a longitudinal analysis. Correlations between constraints and performance were also low in …
An Empirical Investigation Of The Integrated Weapon System Management Concept Of Seamless Processes, Timothy H. Surabian
An Empirical Investigation Of The Integrated Weapon System Management Concept Of Seamless Processes, Timothy H. Surabian
Theses and Dissertations
This research investigated the way four Air Force Materiel Command (AFMC) single manager organizations operationalized the Integrated Weapon System Management (IWSM) concept of "seamless processes." In this thesis, the IWSM concept of "seamless processes" refers to the degree of integration between acquisition and sustainment organizations. Four SPO organizations were involved in six case studies. This research focused on the way "seamless processes" affect the shifting of the organizational "center of gravity" within or between single manager organizations. An interview questionnaire was administered to 13 Product Center managers and 6 Logistics Center managers. The interview questions focused on IWSM in general, …
Tracking Air Force Pallets Using Rfid Technology: A Concept Study, Gary A. Gross
Tracking Air Force Pallets Using Rfid Technology: A Concept Study, Gary A. Gross
Theses and Dissertations
The lack of asset visibility experienced at Aerial Ports of Embarkation (APOEs) during Operation Desert Storm is a phenomenon that has occurred in every major conflict for the last 40 years. The costs associated with this lack of control directly relate to the combat readiness and capability of supported units. This study examined the possibility of installing a Radio Frequency Identification (RF-ID) system to track Department of Defense 463L pallets worldwide. Performance characteristics of commercially available RF-ID systems were summarized, and a conceptual Air Mobility Command (AMC) tracking system was presented. For purposes of concept study, Amtech Corporation's Intellitag RT …
Assisting Defense Conversion Technology Transfer Efforts. A Case Study Of Ohio's Miami Valley, Marissa C. Salvador
Assisting Defense Conversion Technology Transfer Efforts. A Case Study Of Ohio's Miami Valley, Marissa C. Salvador
Theses and Dissertations
Major changes in the geopolitical environment and the social and economic needs of the United States have resulted in resources being shifted away from national defense. Although the expected decrease in defense spending should not be harmful in macroeconomic terms, it can be devastating locally. To mitigate the effects of the drawdown, individual states and local communities must search for ways to bolster their local economies. One avenue that can be pursued to enhance future economic growth is the transferring of technologies to the commercial sector. Intermediary organizations have emerged to facilitate the process of technology transfer by serving as …
An Analysis Of The Extent To Which Humor Is Accepted And Employed In The Workplace For The Enhancement Of Productivity And Creativity, Jonathan R. Specht, Paul D. Tobin
An Analysis Of The Extent To Which Humor Is Accepted And Employed In The Workplace For The Enhancement Of Productivity And Creativity, Jonathan R. Specht, Paul D. Tobin
Theses and Dissertations
Today's business literature is filled with discussions of the many benefits humor can bring to the work environment. Two of these purported benefits, namely, the enhancement of workplace productivity and the enhancement of workplace creativity, have attracted the attention of modern managers challenged with keeping their organizations competitive despite dwindling financial and human resources. Unfortunately, little research has been done to date which actually demonstrates a link between the existence of workplace humor and improved levels of productivity and creativity. Without this demonstration of causality, most managers are reluctant to invest corporate resources in pursuit of workplace humor despite its …
A Model For Merging Information Systems: A Case Study Of The Air Force Material Command Merger, John A. Ellis, Matthew T. Pirko
A Model For Merging Information Systems: A Case Study Of The Air Force Material Command Merger, John A. Ellis, Matthew T. Pirko
Theses and Dissertations
As the Department of Defense continues to shrink, downsizing and rightsizing are terms that often indicate that changes are inevitable to many military units and organizations, some of these changes result in organizational mergers. One of the critical areas for such mergers lies within getting the information systems of the premerger organizations to work together. This thesis presents a model for merging information systems as part of an organizational merger. The proposed model, synthesized from existing technical and non- technical models and guidelines, addresses five key areas for consideration for a successful information systems merger. Those areas are: (1) Organizational …
An Analysis Of The Effects Of Lean Logistics On The Current Air Force Reparable Pipeline: A Simulation Study, Tracey L. Hill, William N. Walker
An Analysis Of The Effects Of Lean Logistics On The Current Air Force Reparable Pipeline: A Simulation Study, Tracey L. Hill, William N. Walker
Theses and Dissertations
This research investigates the effect of Lean Logistics proposals on the current Air Force repairables pipeline. Lean Logistics proposes reducing reparable asset levels at operating bases, reducing transportation time between bases and depots, and reducing depot repair times. Computer simulation is used as a tool to perform a 3X3X3 full factorial experiment to determine the effects of the Lean Logistics proposals on fully mission capable aircraft and transportation cost. Results indicate that lean Logistics outperforms the current repairables pipeline in term of fully mission capable aircraft. A cost benefit analysis is performed to determine the trade offs between transportation costs …
Scenario Analysis: An Integrative Study And Guide To Implementation In The United States Air Force, Jamey B. Cihak, Steven A. Mozel
Scenario Analysis: An Integrative Study And Guide To Implementation In The United States Air Force, Jamey B. Cihak, Steven A. Mozel
Theses and Dissertations
With the uncertainties in the current Air Force environment, extrapolated forecasting methods are no longer sufficient for meeting the Air Forces strategic planning needs. The Air Force could benefit from using a more sophisticated method to determine the opportunities and obstacles it will face in the future. The key characteristics that distinguish scenario analysis from other forms of forecasting are the qualitative, contextual descriptions of the future environment, and the identification of several possible futures. This thesis discusses the concept of scenario analysis and its relevance to the Air Force as a strategic planning tool. It begins with an overview …
Organic Maintenance Performance Measurement: A New Approach, John S. Nehr, William G. Queener
Organic Maintenance Performance Measurement: A New Approach, John S. Nehr, William G. Queener
Theses and Dissertations
The growing role of Air Force Air Logistics Centers ALC in complex, multiyear developmental programs increases the need for effective cost and schedule performance measurement. In order to effectively manage these activities, timely and accurate cost and schedule information must be collected and compared with an established baseline. The ALCs need a new management technique which facilitates this type of performance measurement. A proven approach to cost and schedule performance measurement in weapon system acquisitions is Earned Value EV. This approach, required of contractors who are subjected to the CostSchedule Control Systems Criteria CSCSC, allows the program manager to obtain …
A Maintenance Manpower Study Of The Composite Wing At Mountain Home Afb, Stella T. Smith, Cristina C. Vilella
A Maintenance Manpower Study Of The Composite Wing At Mountain Home Afb, Stella T. Smith, Cristina C. Vilella
Theses and Dissertations
In response to changes in threats, the Air Force has reorganized several flying units into composite wings. They are intended to provide a flexible, rapid deployment force. This study focused on the impact of the composite wing organizational structure on the determination of maintenance manpower authorizations at Mountain Home AFB, the Air Forces first air intervention wing. An opinion survey of maintenance and manpower experts was used to identify factors that are important in the determination of maintenance manpower authorization levels. Statistical analysis identified important-factors and indicated differences in opinion between maintenance and manpower specialists. Factors specific to the composite …
Information Requirements For The Air Force Institute Of Technology Under A Fee-For-Service Concept, Jerry A. Cole, Patricia C. Cruz
Information Requirements For The Air Force Institute Of Technology Under A Fee-For-Service Concept, Jerry A. Cole, Patricia C. Cruz
Theses and Dissertations
Due to the current shift in national defense strategy, the DoD is going to have to perform new roles and missions with major reductions in resources. One of the major initiatives committed to achieving savings is Corporate Information Management, a broad program designed to help the DoD operate more efficiently by application of successful private sector business practices and better application of information technology. To meet the challenge of operating in a business-like environment AFIT must be able to maximize its competitiveness to provide customers with the quality and types of services they desire. To accomplish this task, information technology …
Plan For Implementation Of Total Quality Management In The Republic Of China Air Force, Meng-Chun Chao
Plan For Implementation Of Total Quality Management In The Republic Of China Air Force, Meng-Chun Chao
Theses and Dissertations
The purpose of this study is to build a plan for implementation of Total Quality Management in the Republic of China Air Force. The primary TQM elements are reviewed through definitions, advantages, principles, tools and techniques, education and training, and continuous improvement. In order to establish a TQM plan, the related experience of quality improvement in the U.S. DOD are referenced. The characteristics of ROCAF related to TQM are analyzed and related culture issues are mentioned. The implementation plan includes four parts, top management orientation, TQM structure establishment, empowerment, and continuous improvement. A Chinese view of TQM continuous improvement models …
Local Area Network Implementation At The 4950th Test Wing: A Study Of The Relationship Between Individual Factors And The Effectiveness Of A Local Area Network, Doyle F. Cone, David J. Donahoo
Local Area Network Implementation At The 4950th Test Wing: A Study Of The Relationship Between Individual Factors And The Effectiveness Of A Local Area Network, Doyle F. Cone, David J. Donahoo
Theses and Dissertations
This research investigated the individual factors which directly impacted the effectiveness of the 4950th Test Wing local area network (LAN). Areas of interest included the relationships between demographic and user attitude factors and LAN effectiveness. A literature review provided the basis for: 1) operationally defining effectiveness as a subjective measure of user satisfaction; 2) identifying specific factors which impact information system effectiveness; and 3) developing a research instrument to measure user attitudes and user satisfaction. A questionnaire was administered to 342 LAN users 173 were returned (a response rate of 51 percent). Sixteen factors (eight demographic factors and eight attitude …
Empowerment: Dimensions And Strategies In The U.S Air Force, Karen M. Corrente, Adelaida Lopez
Empowerment: Dimensions And Strategies In The U.S Air Force, Karen M. Corrente, Adelaida Lopez
Theses and Dissertations
The goal of this research was to develop an instrument capable of measuring empowerment, and provide recommended general strategies on how to create an empowered organization. This goal was accomplished by developing a pilot questionnaire based on seven dimensions of empowerment discussed in Major Wayne G. Stone's unpublished article Empowerment: Keeping the Promise of the Total Quality Revolution. Each dimension of empowerment was subdivided into measurement parameters, with behavioral statements developed to describe these parameters. The pilot questionnaire was completed by 278 Air Force-related personnel with mainly acquisition-oriented backgrounds. Results indicated six factors of empowerment exist which were translated into …
An Evaluation Of Individual Empowerment And Self-Efficacy On Sexual Harrassment In The Work Environment, Rebecca A. Gebhard, Edgar J. Labenne
An Evaluation Of Individual Empowerment And Self-Efficacy On Sexual Harrassment In The Work Environment, Rebecca A. Gebhard, Edgar J. Labenne
Theses and Dissertations
The purpose of this thesis was to develop an instrument that would measure an individual's ability to define sexual harassment and address gender discrimination. In addition, the thesis determines the relationship of empowerment, self-efficacy, and training as it affects the awareness of harassment. Extensive statistical analysis was performed on the instrument and sample data. The importance of developing this instrument is evident in its ability to create regression models to predict the existence of empowerment and self-efficacy which could be useful to improve morale and productivity. This thesis provides a history of sexual harassment from the difficulty in defining terminology, …
A Test Of The Theory Of Reasoned Action At The Group Level Of Analysis, Thomas A. Fitch, Edward A. Mccarty
A Test Of The Theory Of Reasoned Action At The Group Level Of Analysis, Thomas A. Fitch, Edward A. Mccarty
Theses and Dissertations
A vast array of studies exist which have sought to explore the relationships between behavioral intentions, job satisfaction, turnover and performance at the individual level of analysis. Recent efforts to move to the group level of analysis have shown some promise, but few exist. The crux of the issue under consideration here was whether or not there was utility in treating attitude-intention-behavior linkages as group level phenomena. Both Schneider (1987) and George (1990' contend that, while individual analysis cannot be discounted as a means of understanding behavior, there is also value in examining group-level phenomena. The purpose of this study …
A Case Study Of Factors Affecting Continuous Improvement In Dod Activities Operating Under Total Quality Management, Mark E. Gabriel, Theodore E. Manis
A Case Study Of Factors Affecting Continuous Improvement In Dod Activities Operating Under Total Quality Management, Mark E. Gabriel, Theodore E. Manis
Theses and Dissertations
This study looked at factors affecting the success or failure of continuous improvement initiatives in Department of Defense (DOD) activities to determine whether these activities were continuously improving and to identify factors effecting their efforts. Initially a list of relevant factors was compiled from the criteria for various quality awards and from factors cited in the literature. This list was synthesized into seven factors mentioned most often as critical to quality management and continuous improvement. Interviews were then conducted with representatives of the three commands included in the study. Each command provided information on a successful initiative and on an …
An Evaluation Of Aircraft Maintenance Performance Factors In The Objective Wing, Mark A. Gray, Margaret M. Ranalli
An Evaluation Of Aircraft Maintenance Performance Factors In The Objective Wing, Mark A. Gray, Margaret M. Ranalli
Theses and Dissertations
Prior to 1992, organizational maintenance was aligned under a - separate maintenance organization. In 1992, the Air Force restructured into Objective Wings with organizational maintenance aligned under the flying squadrons. This study looks at the impact of this reorganization on maintenance performance factors. The researchers developed maintenance performance models using regression and principal component analysis. Mission Capable Rate and Total Not Mission Capable Maintenance Rate are used as dependent variables. A comparison of key maintenance performance indicators and model predictions before and after the reorganization is accomplished. Based on the results of this analysis, the researchers conclude that there is …
A Longitudinal Study Of The Effects Of Organizational Change To Integrated Product Teams (Ipts) On Employee Attitudes, Joseph A. Paul, Roger D. Stull
A Longitudinal Study Of The Effects Of Organizational Change To Integrated Product Teams (Ipts) On Employee Attitudes, Joseph A. Paul, Roger D. Stull
Theses and Dissertations
This study examines what effect an organizational change to Integrated Product Teams (IPTs) within a System Program Office (SPO) has on employ attitudes. Chapter One of this study presents the general research problem/issue, pertinent background information, definitions of important terms, investigative questions, limitations of the research, and a general overview of the thesis. Chapter Two describes the IPT (matrix) organizational environment, presents literature establishing the relationship between individual attitudes, motivation, performance, and explores the relationship between IPTs and employee attitudes. Chapter Three presents the methodology used to analyze the SPO's survey data collected before and after implementation of IPTs. Finally, …
A Study Of Theoretical Models For Managing Technology Change And A Comparison To A Radio Frequency Identification Implementation, Mark S. Reboulet, Phillip L. Robinson
A Study Of Theoretical Models For Managing Technology Change And A Comparison To A Radio Frequency Identification Implementation, Mark S. Reboulet, Phillip L. Robinson
Theses and Dissertations
This research developed an aggregate model for technological implementation in organizations. The aggregate model drew information from various theoretical models and aggregated those elements that were common to several of the models. Those elements included: information availability, anticipated profitability, probability of success, user attitudes, political attitudes, external pressure, teamwork, strategic planning, resource availability, and training. Individuals involved at various organizational levels of a Radio Frequency Identification implementation were interviewed to see if the aggregate model could be useful to managers. The researchers found evidence that each of the elements of the aggregate model could be beneficial to managers considering implementing …
A Study Of The Development Of Planning, Programming And Budgeting System (Ppbs) In The United States Department Of Defense, Sakir S. Kantik
A Study Of The Development Of Planning, Programming And Budgeting System (Ppbs) In The United States Department Of Defense, Sakir S. Kantik
Theses and Dissertations
Having served as the United States Defense Department (DoD)'s primary resource allocation and decision-making process for more than 30 years, Planning-Programming-Budgeting System (PPBS) has kept going its evolution since it was first introduced in 1961. Accordingly, this study examined the development of PPBS in the U.S. DoD from its beginning to the recent past, that is to 1986, focusing on its basic purposes, how it has been modified and to assess the various expert observations made about the system. As originally conceived, the budget process was divided into three phases: Planning, Programming and Budgeting. The Planning phase was concerned with …
Corporate Information Management And Business Process Improvement Under The Unit Cost Program: An Analysis Of A System For The Air Force Institute Of Technology, Kevin D. Kettell, Fredrick T. Ziegler Ii
Corporate Information Management And Business Process Improvement Under The Unit Cost Program: An Analysis Of A System For The Air Force Institute Of Technology, Kevin D. Kettell, Fredrick T. Ziegler Ii
Theses and Dissertations
DOD has been undergoing changes toward a competitive business-type environment as a result of the Packard Commission and -the Goldwater-Nichols Act. As a result of the Goldwater-Nichols Act, two programs directly affect the Air Force Institute of Technology (AFIT): Defense Management Report Decision 971, better known as the Defense Business Operations Fund (DBOF); and, the Corporate Information Management (CIM) initiative. DBOF requires that organizations provide unit cost per output figures as the basis for organizational funding. Unit cost resourcing changes the way federal managers manage and allocate resources, and promotes quality management and continuous improvement principles. Defense Information Management recognizes …
A Study Of Organizational Downsizing And Information Management Strategies, Terry L. Brown, Dale J. Long
A Study Of Organizational Downsizing And Information Management Strategies, Terry L. Brown, Dale J. Long
Theses and Dissertations
Organizational downsizing and strategic information management are two important trends that have developed in the business world over the last 10 years. This study was conducted to identify possible links between these two trends. It also tries to identify some potential benefits and pitfalls associated with simultaneously restructuring an organization and upgrading its information management systems. This study is initial, descriptive research in this area. Interviews were conducted with six organizations of varying size and type that had both downsized and upgraded information systems within the past five years. While the small size of the sample and time constraints on …
An Analysis Of Acquisition Logistics Within The National Aeronautics And Space Administration, Brian J. Babin, Roger W. Jerney
An Analysis Of Acquisition Logistics Within The National Aeronautics And Space Administration, Brian J. Babin, Roger W. Jerney
Theses and Dissertations
The purpose of this study was to review past actions and assess current plans for establishing more integrated logistics management in NASA. The focus of this study was acquisition logistics, the beginning of the ILS process. This study includes a historical review of acquisition logistics in NASA's major space programs as well as a review of numerous acquisition logistics models. Logistics managers from the Space Shuttle and Space Station Freedom programs were interviewed, surveyed, and observed to provide evidence of the degree to which these two programs are meeting or have met the objectives of the acquisition logistics model selected …
An Investigation Of Integrated Weapon System Management Implementation Issues, Scott A. Dalrymple, Lester F. Pietraszuk
An Investigation Of Integrated Weapon System Management Implementation Issues, Scott A. Dalrymple, Lester F. Pietraszuk
Theses and Dissertations
This thesis investigated Integrated Weapon System Management implementation issues. Five functional areas were examined: Contracting, Engineering, Financial management, Program Management, and Test Management. Data was collected through interviews. The most significant lessons learned were to establish a direct chain of command and to use TQM principles. Program business practices were changed by increasing Product Center/ALC interaction and implementing a single joint CCB. Program personnel obtained useful guidance from other IWSM programs and from the information products distributed by HQ AFMC. Communication improvements included increased teleconference capability and establishment of a Local Area Network. Cultural differences between centers, insufficient initial guidance, …
The Development Of A Performance Measurement Concept For The Royal Australian Air Force, David R. Mcdonald
The Development Of A Performance Measurement Concept For The Royal Australian Air Force, David R. Mcdonald
Theses and Dissertations
he Royal Australian Air Force (RAAF) needed to develop performance measurements (PMs) to support its Program Management and Budgeting (PMB) System. This research assessed the use of the concepts of the Theory of Constraints (TOC) to develop those PMs. The literature indicated that: traditional accounting PMs were not always suitable in an environment of continuous improvement; Activity Based Costing did not provide the required measures; and non-financial PMs were supplanting the older measures. Further, governments faced unique problems in developing PMs, particularly in defining the outcomes to be measured. Using the Critical Theory and Action Research methodologies, and a case …
An Outline For A Manufacturing Planning And Control System For A Repair/ Overhaul/Rebuilding Environment, Peter H. Miyares
An Outline For A Manufacturing Planning And Control System For A Repair/ Overhaul/Rebuilding Environment, Peter H. Miyares
Theses and Dissertations
This study outlines a structure for a manufacturing planning and control (MPC) system for a repair/overhaul/rebuilding environment. Included an examination of the organizational components that must be incorporated into the system and the planning functions for which the system can be used. The study compares and contrasts the differences between an MPC system for a maintenance organization and a manufacturing organization and concludes that the MPC system for a maintenance organization must account for the greater degree of variability that occurs within the process. The proposed system is composed of an information system which collects data from throughout an organization …