Digital Commons Network^™

Turnaround Management Of Airport Service Providers Operating During Covid-19 Restrictions, Bassam Buhusayen, Pi-Shen Seet, Alan Coetzer

Research outputs 2014 to 2021

© 2020 by the authors. Licensee MDPI, Basel, Switzerland. Many sectors worldwide have been impacted by government restrictions resulting from the COVID-19 pandemic. For example, restrictions on travel have resulted in major losses for organizations operating within the aviation sector. This study aims to emphasize the challenges faced by these organizations while they implement turnaround management strategies. The study is based on 30 semi-structured interviews with frontline managers working for airline service providers in three different departments of an airport in Australia. The organization has implemented several turnaround management strategies to survive the crisis caused by COVID-19 restrictions, creating new …

Building Renewed Relevance: Portraits Of Ceos Rebranding Iconic Nonprofit Organizations, Helen A. Lowman

Antioch University Dissertations & Theses

In the United States, we often refer to the social sector as one leg of a three-legged stool. The private and public sectors support the other two legs. The social sector made up of nonprofit, nongovernmental, and charity organizations, contributes to the development of American society by focusing on social good rather than the desire to make profit. For decades, the sector has functioned as the social conscience of our society. However, many iconic, legacy nonprofits have struggled to keep their relevance in today’s world: their creation tied to a past societal problem, their mission and brand no longer germane …

Saving A Seat For A Sister: A Grounded Theory Approach Exploring The Journey Of Women Reaching Top Policing Executive Positions, Nicola D. Smith-Kea

Antioch University Dissertations & Theses

The world of women in law enforcement is a thought-provoking one that has received increasing attention both in academia as well as in practice over the past few decades. Even more intriguing, and despite advances in the profession, is the low number of women in executive leadership positions in law enforcement. There is a vast underrepresentation of women in top executive leadership positions across the 18,000 law enforcement agencies in the United States. The purpose of this study was to gain an understanding of the complex journey of women to top executive policing leadership positions. Embracing a positive psychology approach, …

Failures Of Flexibility: How Perceived Control Motivates The Individualization Of Work-Life Conflict, Alison T. Wynn, Aliya Hamid Rao

Research Collection School of Social Sciences

Firms have increasingly used flexibility policies to facilitate work-life balance, yet existing research shows that employees are stigmatized for using these seemingly beneficial policies. In this article, the authors identify perceived control, that is, the sense of control employees feel they have over managing their work-life conflicts, as a key factor in their avoidance of flexibility policies. Through 50 in-depth interviews with management consultants from five firms, the authors find that employees frame managing their work-life conflicts as a test of their professional skills, emphasize their “natural” suitability for the consulting industry, use choice rhetoric to reframe oppressive work demands …

Programs And Strategies For Community Resilience In A Metropolitan Area Public Library: A Case Study, Andreas Vårheim

Proceedings from the Document Academy

This paper reports a case study on community-oriented public library programs in a metropolitan Texan city. A main purpose of the paper is to report the findings from this explorative case study on the relationship of a public library system with its communities from a community resilience perspective. The study is a part of a research project aiming at creating empirically-based knowledge on the role of public libraries in forming community resilience. The description of specific library programs is a basis for further study of the mechanisms contributing to community resilience. Community resilience enables communities to face major environmental change …

Women In Law Enforcement: The Impacts And Obstacles They Face In A Hispanic- And Male-Dominated Culture, Lisa M. Seiser

Theses and Dissertations

Despite a lack of female law enforcement representation in police departments across the country and especially in the Border Patrol, there have been minimal studies performed that focus on the obstacles women face in these professions. The purpose of this study was to attempt to understand the lived experiences of female law enforcement officers/border patrol agents in this male-dominated profession, but also adding the aspect of them working in a Hispanic-dominated culture.

The findings revealed these women in law enforcement working in a Hispanic area face many of the same obstacles as women in other parts of the country - …

African American Female Law Enforcement Officers' Lived Experiences And Mentoring: A Thematic Narrative, Harold Wilson

Doctoral Dissertations

Black female officers are an underrepresented sub-group of the law-enforcement profession. The bulk of research on women’s policing has focused on the growth of women in law enforcement, barriers, sexual harassment, gender differences, why women are deterred from law enforcement, physical limitations, and instruments used during the recruitment process, and the stress endured after entry into the profession. When looking at Black female officers’ lived experience and perceptions around mentoring; research is lacking. Eight Black female officers from the San Francisco Bay Area participated in this study. Findings revealed that all of the women have faced a recurring sense of …

Workplace Ostracism And Employee Reactions Among University Teachers In Pakistan, Tehreem Fatima, Ahmad Raza Bilal, Muhammad Kashif Imran

The Qualitative Report

This study investigated the positive and negative behavioral outcomes resulting from the pragmatic and psychological impacts of workplace ostracism experienced by university teachers in Pakistan. Using a qualitative and phenomenological approach, the data were gathered from 20 ostracized teachers working in public and private sector higher educational institutions in Pakistan. The results revealed that participants faced both the psychological and pragmatic impacts of workplace ostracism. Most of the ostracized teachers indicated positive behavioral outcomes due to being collectivist and placing a high value on social relations. Ostracized teachers used resource investment strategies by improving in-role and extra-role performance that …

Undoing Reform: How And Why One School Leader Cleared A Shifting Path To Goal Attainment, Jennifer R. Karnopp

The Qualitative Report

Research on school reform highlights challenges school leaders face in implementing and sustaining reforms. While some efforts fade away, others are intentionally dismantled, or “undone” as schools revert back to their traditional model of schooling. Considering how often reforms fail to sustain, there is value in understanding why school leaders decide undo reforms, and how leaders support staff through the undoing process. Utilizing path-goal theory as a framework, this paper I examined the case of one elementary school principal who planned in this undoing of a competency-based reform she had previously championed. Analysis reveals that the shift back to a …

An Exploratory Study Of Private School Admission Policies For Students Of Same-Sex Parents, Homosexual, And Transgender Students, Karen Kay Caroe

Doctor of Education (Ed.D)

This mixed-methods, non-experimental, exploratory study investigated the private school admission policies related to the admission of students from same-sex families and homosexual or transgender students. The US Supreme Court decision in Obergefell v. Hodges (2015) has had far-reaching consequences for Christian businesses, organizations and ministries. As the rapidly changing socio-political environment embraces LGBTQ concerns, private religious schools need to re-evaluate their admission policies and prepare to address new types of admission decisions. The theory base in this study was the evolutionary theory of social change. In this present study, the results of a nation-wide, anonymous on-line survey (n = 80) …

Gender, Millennials, And Leisure Constraints: Exploring Golf’S Participation Decline, Lee Phillip Mcginnis, James W. Gentry, Trenton M. Haltom

Department of Sociology: Faculty Publications

This paper addresses the dearth of research regarding why the golf industry, specifically in the United States, is stagnating and, in some cases, losing participants. We focus on why Millennials are not playing golf to the same extent as previous generations. This is a conceptual paper, drawing upon literature in sports, leisure, gender, and marketing to track the current trends in sports participation, leisure, and household production to determine the constraints that might limit golf participation. In this paper, we highlight gender as an important social structure and conceptual lens for understanding social changes, particularly among Millennials, which could also …

Impartiality, Social Network Effects And Collective Memory: Three Essays On Trust In Police., Matthew Robert Fischer

Electronic Theses and Dissertations

This dissertation is an historical and empirical examination of police organizational efforts at influencing public perceptions of trust in police. It begins with an historical overview of police organizational reform, focusing on the various strategies employed by police reformers have attempted to influence public perceptions of police trustworthiness and legitimacy. It uses Rothstein’s impartiality as Quality of Government thesis and the theory of collective memory to argue for an understanding of the importance of the normative context in which police tactics and strategies are deployed for garnering trust in police and how the presence of social network effects for trust …

A Mixed Method Examination Of Law Enforcement Investigatory Strategies Used In Jihadi And Far-Right Foiled Terrorist Plots Before And After 9/11, Brent R. Klein, Jeff Gruenewald, Steven M. Chermak, Joshua D. Freilich

Qualitative Criminology (QC)

"Empirical research on the law enforcement strategies used to prevent terrorism has increased since the September 11, 2001 terrorist attacks. Yet, few studies have examined how these preventative approaches vary based on terrorists’ ideological affiliations and across time. This study thus explores the similarities and differences in law enforcement investigatory strategies used to thwart global jihadi and farright terrorist violence prior to and since the 9/11 terrorism events. Employing a convergent parallel mixed method research design, our study analyzes both quantitative and qualitative data on 86 terrorism enterprise investigations from the U.S. Extremist Crime Database (ECDB). The quantitative data analyses …

Identification Of Instructional Design Strategies For An Effective E-Learning Experience, B S S Karthik, Brig Bhuvanagiri Chandrasekhar, Dr Rajasekhar David, Dr A Kranthi Kumar

The Qualitative Report

The objective of the study is to identify various instructional design strategies used by the instructional designers for effective the E-learning experience. Thematic analysis is used to generate the factors accountable for the successful implementation of E-learning process. To fulfill the purpose of the study, semi-structured in-depth interviews were conducted with the instructional designers, students, and corporate employees, who are associated with E-learning apps. Interviews conducted are broadly classified into three sections. The first section dealt with the personal profiles of the respondents; second part dealt with the discussion on successful instructional strategies adopted by the designers, and the third …

Making It Work As A Working Mother: The Role Of Paradox Mindset In Positive Appraisal Of Working Motherhood Tensions, Tengjiao Huang

Dissertations and Theses Collection (Open Access)

A prolific body of research on work-family interface documents the simultaneous, yet conflictual demands women face in fulfilling their roles as a career woman and a mother. However, little is known about how women cope with these contradictory tensions associated with working motherhood. This is important as many working women may decide to postpone motherhood to avoid the accompanying tensions. In this light, the current research leverages on the burgeoning literature on paradox management to investigate the role of a paradox mindset in positively appraising tensions to motivate dual career-motherhood endeavors. In positively appraising career-motherhood tensions, a paradox mindset is …

Clinic Exploration Of Care Processes To Promote Colorectal Cancer Screening In Rural Accountable Care Organization Clinics: A Qualitative Case Study, Sarbinaz Bekmuratova, Jungyoon Kim, Hongmei Wang, Lufei Young, Daniel J. Schober, Li-Wu Chen

The Qualitative Report

It is essential to have an effective care process to promote colorectal cancer (CRC) screening particularly in rural areas. Primary care health care providers may have a significant impact on improving CRC screening rates among rural residents through systematic screening processes in their clinics. In this qualitative study, we aimed to explore the whole clinic processes of recommending and referring CRC screening in the rural accountable care organization (ACO) primary care clinics. We collected qualitative data through 21 semi-structured in-depth interviews with healthcare providers in rural primary care ACO clinics in Nebraska. We audio recorded and transcribed the interviews and …

Empowering Filipino American Young Adults Through Culturally Relevant Leadership Experiences, Donnaly Y. Atajar

M.A. in Higher Education Leadership: Action Research Projects

The purpose of this study was to explore the leadership development of Filipino American young adults. As an advisor for Lakas Mentorship Program in the Inland Empire, I explored the following question among program staff and mentors: How could I use culturally relevant curriculum to foster personal and professional development for young Filipino American leaders? I evaluated the impact of four cycles centered on leadership training and improving program practices to understand how to deepen engagement and facilitate positive transformation. I found that the following contributed to meaningful engagement: intentional leadership opportunities, institutionalized program structure, and peer mentorship and community …

Learning And Laboring : Student-Workers’ Networked Experiences Of Literacy, Agency, And Mobility In The Neoliberal University., Layne Porta Gordon

Electronic Theses and Dissertations

Rhetoric and composition has a well-established tradition of considering the connections between literacy education and the discourses and structures of political-economic institutions. This dissertation builds from this work and foregrounds the experiences of student-workers in the UPS Metropolitan College program through a qualitative study that is informed by institutional ethnography (Smith, 1987, 1999, 2002, 2005, 2006). Institutional ethnography examines institutional texts and text-mediated discourses as coordinators of individual action. Therefore, I draw on primary data gathered from individual interviews with nine student-workers and one Metropolitan College administrator as well as supplemental data gathered from a survey administered to composition instructors, …

The Stigma That Keeps Consultants From Using Flex Time, Alison T. Wynn, Aliya Hamid Rao

Research Collection School of Social Sciences

Part-time options at McKinsey & Company. Mass Career Customization and 3-4-5 travelschedules at Deloitte. Predictable Time Off at Boston Consulting Group.

Tribal Gaming Leader Strategies Toward A Sustainable Future, Janie A. Hall, Patricia I. Fusch, Janet M. Booker

The Qualitative Report

One aspect of leadership strategy is the need to account for the core values of the organization.The purpose of this case study was to explore the tribal gaming leader strategies used toward sustainability, an action that leads to tribal economic development and stability. The conceptual framework of situational leadership theory was used to guide the scope and analysis of this study. Six tribal gaming leaders from Oklahoma participated in a focus group session; 7 additional tribal gaming leaders from the same gaming organization participated in individual interview sessions. Member checking was used to strengthen the credibility and trustworthiness of the …

Case Study - The Organization And Promotion Of Health Services, Cindy Ramos Rico, Sarah Freschi

The International Undergraduate Journal For Service-Learning, Leadership, and Social Change

Our eight-week partnership took place in Cochabamba, Bolivia. Cochabamba is the third largest city in Bolivia with a population of 630,587. Our group partnered with Pro Mujer, an international microfinance organization founded in El Alto, Bolivia in 1990. Pro Mujer’s vision, as detailed on their website, is “a Latin America where all women thrive” and their mission is “to empower underserved women to achieve their full potential”. Pro Mujer empowers the women they serve through providing access to microfinance loans and communal banks, capacity-building workshops, and health services.

The Need For Emotional Intelligence In The Workplace, Leah Davis

Senior Projects

This thesis explores why emotional intelligence is valuable in the workplace, arguing it helps to create positive employee morale. As our society becomes more diverse, so does the environment of the workplace. These developments place increased demands on employees, requiring skills of social and emotional intelligence to function in newly dynamic work environments. Findings and recommendations emerge from an analysis of peer-reviewed journal articles, literature reviews, books, and case studies from the fields of business and psychology. Results verify that emotional intelligence is beneficial in the workplace due to increased workplace demands, employee morale, and informational diversity. This analysis also …

Austerity For All Seasons: Communicating On The Economy In Ireland, Brendan O'Rourke, John Hogan, Joseph K. Fitzgerald

Conference papers

What is clear is that in Ireland it has been a good crisis for economists, in the sense that the status and power of the profession has increased, especially in public discourse and state bureaucracy. This is not to deny that the academic critique and public questioning of the status of economics, that has followed the failure of the profession internationally prior to the crisis. It would be interesting to see if the rise of economists status has taken place in other countries and if there is a pattern to the profession’s fortunes in its different fields across, for example …

Allies Already Poised To Comply: How Social Proximity Affects Lactation-At-Work Law Compliance, Elizabeth A. Hoffmann

Department of Sociology Faculty Publications

This study demonstrates how legal compliance may be better achieved when organizations include individuals who will advocate for newly codified rights and related accommodations. To understand compliance with a new law and the rights it confers, this article examines as its case study the Lactation at Work law, which amends the Fair Labor Standards Act to mandate basic provisions for employees to express breast milk at work. In particular, this study interviewed those organizational actors who translate the law into the policies affecting workers' daily lives: supervising mangers and human resources personnel. Those studied in this article were “Allies Already:” …

A Roadmap To Competitive Integrated Employment: Strategies For Provider Transformation, Esther Kamau, Jaimie Ciulla Timmons, Thinkwork! At The Institute For Community Inclusion At Umass Boston

ThinkWork! Publications

Competitive integrated employment is defined within the Workforce Innovation and Opportunity Act (WIOA, 2014) as full-time or part-time work at minimum wage or higher, with wages and benefits similar to those without disabilities performing the same work, and fully integrated with coworkers without disabilities. The Act requires that states ensure employment is offered as a priority outcome for people with intellectual and developmental disabilities (IDD). As a result, providers who offer employment support to people with IDD have been working to phase out sheltered workshops and transform to offer competitive integrated employment.

Validity In Qualitative Research: A Processual Approach, Paulo Hayashi Jr, Gustavo Abib, Norberto Hoppen

The Qualitative Report

Validity and reliability of research and its results are important elements to provide evidence of the quality of research in the organizational field. However, validity is better evidenced in quantitative studies than in qualitative research studies. As there is diversity within qualitative research methods and techniques, there is no universally accepted criteria to assess validity in qualitative studies; its usefulness is also questioned. Therefore, in this paper, we argue that qualitative research should adopt a processual view approach of validity since it should not be the product of a single test or just one step in the research. Processual validity …

The Impact Of Socioeconomic Status On College Students’ Experiences, Shaafi A. Farooqi

Pitzer Senior Theses

This qualitative research project examines the role of socioeconomic status in shaping the experiences of students attending Pearson College, an elite liberal arts college in Southern California. One hour-long, semi-structured interviews were conducted with ten Asian Pacific Islander Desi American (APIDA) students in order to better understand APIDA student experiences and their views on the college’s efforts to support class-based diversity and inclusion. Findings include insights into challenges faced by college students, how they understand privilege and identity, and where college students find support. These results have implications for Pearson College, and similar liberal arts colleges, to implement changes to …

Perceptions Of Court Appointed Special Advocates On Volunteer Turnover, Salwa Mohamed El Habib

Walden Dissertations and Doctoral Studies

There is a high turnover rate among court-appointed special advocates (CASA) in the United States. The purpose of this qualitative case study was to explore the perception of the retention of CASA volunteers. Maslach'€™s burnout theory and Greene'€™s theory of resilience provided the framework for the study. A sample of9 active and 5 inactive CASA volunteers, one CASA volunteer recruiter, 3 program supervisors, and one administrator were interviewed. The data was organized and coded manually to facilitate auto-coding using qualitative data software. All responses to each question were compiled in one place allowing for thematic analysis based on the frequency …

The Relationship Of Spirituality, Religiosity And Attitudes Toward Lesbians And Gay Men Among Students At A Faith-Based Institution, Megan C. Cormier Castaneda

Doctor of Psychology (PsyD)

Research indicates heterosexual students at faith-based universities often hold negative attitudes toward gay men and lesbian women. The factors that can influence these attitudes are complex. This study examines the relationship between attitudes toward gay men and lesbian women, religiosity and spirituality in students who are enrolled in a faith-based institution. A correlation was run to examine the relationship between these variables along with further statistical analyses to gather more information. There is a small positive relationship between higher levels of spirituality and positive attitudes toward gay men and lesbians. There is a medium positive relationship between high levels of …

Gendered Recreational Fisheries Management And North American Natural Resource Policy, Erin Burkett

Dissertations, Master's Theses and Master's Reports

This dissertation applies feminist theory to investigate women’s participation in wildlife-based recreation and how natural resource management organizations conduct stakeholder engagement in a North American context. Gendered social processes, including norms and expectations, as well as gendered cultures, can constrain women’s participation in recreation through social sanctions and disenfranchisement. Gender and leisure scholars have studied these dynamics in sport and leisure contexts, but how individuals negotiate these constraints is understudied in a wildlife-based recreation context. Social constructions of gender also contribute to imbalances of power within formal natural resource management organizations and influence how stakeholder engagement policies and programs are …