Digital Commons Network^™

Civil Society Contributions To Improving Learning Outcomes: An Education Out Loud Global Learning Partner Report, Alexander Towne, Sladana Krstic, Desmond Bermingham, Jolanda Buter, Miriam Linder, Sam Boering

International Education Research

This report shares the findings from an action research project conducted on behalf of Global Partnership for Education’s (GPE) Education Out Loud (EOL) programme by the Management for Development Foundation (MDF) and the Australian Council for Education Research (ACER) Consortium, in its capacity as global learning partner (GLP). The project involved working directly with three organisations (grantees) in receipts of EOL funds, across five GPE countries. The Consortium supported them to conduct action research projects, which tested the underlying assumptions of their programme’s theory of change, in order to validate their approaches to advocacy and policy influencing (API) and support …

Developmental Pathways From Player To Coach For Volunteers In An American Football Organization In Germany, Gary Cramer

Dissertations

The leadership style of organizational leaders is a key factor affecting volunteer coach recruitment and retention; yet the examination of developmental pathways from player to coach is lacking in the literature, especially as viewed from the perspective of those who are followers. The study addressed the following research question: How do volunteer coaches in an American football organization in Germany, who once played for the same head coach in the organization they currently coach, describe their pathway of development from player to coach? The purpose of this phenomenological case study was to inductively investigate the developmental pathways of volunteer sport …

Development Of Leader Voice And Leader Silence Scales: How And Why Leaders Choose To Remain Silent Or Speak Up During Situations Of Workplace Aggression, Katherine L. Dickins

Theses and Dissertations

This study aimed to investigate the factors that drive leaders to speak up or remain silent when witnessing workplace aggression and to develop scales to measure leader voice and leader silence. While research on employee voice and silence exists, leader voice and silence need more theoretical development. I used an exploratory sequential mixed-method design to address these gaps. Subjects: Study one included 26 graduate management students and 35 leaders across multiple industries in the United States who witnessed workplace aggression in their unit. Study 2 included 345 people who supervised others at work. Instruments: Seven open-ended questions asking respondents to …

Examining The Experiences Of Dei Practitioners: A Look At The Racial Disparity In Policing Of Black People And The Subsequent Need For Adaptive Leadership, Lashawn Taylor

Theses and Dissertations

For centuries, Black people in the U.S. have had to navigate structural and institutional racism. This is especially true for the system of policing, which evolved from pre-emancipation slave patrols. Though law enforcement agencies have made strides in the past 160 years, Black people continue to be targeted and killed by police at a disproportionate rate. Evidence shows that DEI training initiatives within policing often fail to reduce this racial disparity that exists in policing. Yet, improved training outcomes surrounding racial relations continues to be a priority. The purpose of this qualitative, phenomenological study was to examine the experiences of …

Toxin Handling In Human Resources (Hr) And Its Impact On Burnout, Cecilia J. Lee

Theses and Dissertations

These are challenging times for HR professionals. The world of work has experienced unprecedented levels of change since the pandemic. Now on the horizon is the transformative influence of generative AI on the future of work and HR sits at the center of these changes in organizations. Business executives need healthy and productive HR professionals to effectively support organizations in the future. Unfortunately, recent industry studies paint a sobering picture of waning well-being and high levels of burnout in HR. Burnout is characterized by exhaustion, cynicism, and inefficacy, experienced by individuals and caused by systemic organizational imbalances. This study was …

A Phenomenological Study On Tokenism And Leadership Style Of Black Executives In Corporate Organizations, Alan Keith Caldwell

Theses and Dissertations

The demographic composition of the United States is changing. In relation to race, the minority is becoming the majority. This demographic shift creates a more diverse workforce, which increases executive-level opportunities for Black professionals at corporate organizations. However, data indicates that very few Black people are in corporate organizations’ executive-level (VP, SVP, and C-Suite) roles. This study investigated tokenism’s role in developing Black executives’ leadership styles at global corporate organizations. The aim of this investigation focused on uncovering the experiences of Black executives in a corporate environment, including their leadership style. Phenomenological Inquiry served as the method to collect data. …

Organization Change Processes In U.S. Protestant Churches: A Comparative Case Study Analysis, Leslie Mulder

Theses and Dissertations

This study explores organization change processes in three U.S. Protestant churches through a comparative case study analysis, emphasizing the role of Religious Institutional Entrepreneurs (RIEs). The research identifies key factors and conditions contributing to change, focusing on how shifts in collective narratives, generative metaphors, and strategic conversations are associated with transformation. External shocks, strategic partnerships, and adaptive leadership emerged as crucial elements in fostering change. Challenges such as emotional impacts of conflict, structural alignment and urgency-based decisions were also noted. The study highlights the balance between innovation and tradition, the importance of inclusive and reflective community engagement, and the optimization …

Designing And Evaluating A Framework For Assessing And Addressing Identity Threat And Integration As Part Of A Merger And Acquisition, Melanie Figler

Theses and Dissertations

Mergers and acquisitions (M&As) offer both advantages and challenges to firms that pursue this growth strategy. Although various frameworks and approaches have been designed to reduce the risks of these transactions, high failure rates continue to plague M&A events. This study investigated a lesser-examined but powerful factor in change outcomes: organization identity. This study examined the effects of M&As on organization identity and identified practices for assessing and addressing identity threat and integration as part of an M&A. The research design was a single case study, with 11 employees ranging from individual contributors to executives being recruited from an organization …

Understanding Startup Dynamics: A Qualitative Exploration Of Founder Leadership Impact On Organizational Culture, Nikita Mathur

Theses and Dissertations

The business landscape presents challenges and opportunities for startups, influenced by the leadership of their founders. This study investigated how a founder’s leadership qualities, values, and vision influence the organizational culture. This study explores the dynamic interplay between leadership behaviors and cultural outcomes, offering new insights into the organization development process within startup contexts. The analysis that transformative leadership qualities, such as empowerment, transparent communication, and strategic decision-making, along with a clear and compelling vision, are essential for fostering a culture that supports innovation and adaptability. This thesis contributes to the broader field of organization development by bridging theoretical frameworks …

The 3 C'S Of Leadership, Jennifer Gayle Rogers

Theses and Dissertations

This study aimed to investigate and identify the strategies and best practices employed by elementary school leaders through the teacher's lens to ensure their success. Additionally, the research sought to view school leadership behaviors and practices through the teacher's lens. This approach created collaboration and communication between the school leader and their teachers. Moreover, this qualitative phenomenological study focused on independent school teachers with at least 10 years of teaching experience. The researcher collected data by interviewing 15 teachers from independent schools across Los Angeles County to answer four main research questions through corresponding interview questions. The findings connected to …

Exploratory Study Of Leading U.S. Companies’ Post-Covid 19 Manager Engagement Practices, Christina Watt

Theses and Dissertations

Managers are crucial to employee satisfaction, serving as the bridge between leadership and staff, balancing expectations from both sides. Although managers are important for employee engagement, recent research highlights a significant issue in organizations regarding the low engagement levels of managers themselves. The purpose of this study was to examine the practices leading companies are using to engage managers and support their performance post-COVID-19. Informants from six Fortune 100 and three Fortune 500 companies were recruited using purposive sampling and interviewed for this study. The participant was required to have worked regularly on their company’s enterprise-wide manager engagement programs within …

Conducting Change: The Effect Of A Music Director’S Leadership Factors On Players’ Performance Within The Symphony Orchestra, Mehran Tebyani

Theses and Dissertations

This study delved into the dynamic relationship between an orchestra and its conductor, exploring how this partnership transcends mere interpretation of musical scores to craft immersive auditory experiences that resonate with the audience and authentically convey the composer's emotional narrative. Influential conductors harmonize diverse talents, channeling collective energy through a shared and communicated vision. They can orchestrate teams of passionate and skilled musicians toward success or dismantle the team's synergy through ineffective leadership, misaligned role assignments, and poor coordination. The contemporary role of the conductor in a symphony orchestra is evolving. Gone are the days of the autocratic, sometimes dictatorial …

Work Characteristics, Workplace Support, And Mental Ill-Health In A Canadian Cohort Of Healthcare Workers During The Covid-19 Pandemic, Nicola Cherry, Anil Adisesh, Igor Burstyn, Quentin Durand-Moreau, Jean-Michel Galarneau, France Labrèche, Shannon Ruzycki, Tanis Zadunayski

Études primaires

Objective The aim of the study was to identify determinants of mental health in healthcare workers (HCW) during the COVID-19 pandemic. Methods A cohort of Canadian HCW completed four questionnaires giving details of work with patients, ratings of workplace supports, a mental health questionnaire, and substance use. Principal components were extracted from 23 rating scales. Risk factors were examined by Poisson regression. Results A total of 4854 (97.8%) of 4964 participants completed ratings and mental health questionnaires. Healthcare workers working with patients with COVID-19 had high anxiety and depression scores. One of three extracted components, 'poor support,' was related to …

An Exploratory Study Of Ombuds As Agents Of Change: From Observation To Action, Michael A. Wahlgren

Department of Conflict Resolution Studies Theses and Dissertations

This research focuses on identifying successful approaches used by university ombuds offices to enact change regarding dispute resolution options within their academic institute. The field of Ombuds has grown steadily in North America since the 1970s and is widely used by private industry, academia, and government organizations to deploy alternative dispute resolution techniques, an often cheaper and more successful means of conflict resolution compared to the traditional litigious approach. Identifying how ombuds approach promoting change requires understanding the dispute resolution system and the conditions that produce conflict. Based on interviews with 10 current university ombuds officers from a variety of …

Supervisor Integrity Empowers Employees To Advocate For Diversity In Problematic Climates, Timothy G. Kundro, Brett H. Neely Jr., Cindy P. Muir (Zapata)

Department of Management: Faculty Publications

Supervisors struggle to encourage employees to engage in diversity advocacy—key behaviors that help promote more equitable workplaces. Research hints that one reason for this struggle may be that employees lack the empowerment to engage in such behaviors. Drawing on perspectives that conceptualize diversity advocacy as a moral and virtuous behavior, we integrate research on leadership and empowerment to suggest that supervisor integrity can empower observers to engage in diversity advocacy. In exploring boundary conditions, we draw on performance models to counterintuitively suggest that this effect is strongest when employees perceive a negative diversity climate, as employees see the greatest need …

Key Issues Of Predictive Analytics Implementation: A Sociotechnical Perspective, Leida Chen, Ravi Nath, Nevina Rocco

Journal of International Technology and Information Management

Developing an effective business analytics function within a company has become a crucial component to an organization’s competitive advantage today. Predictive analytics enables an organization to make proactive, data-driven decisions. While companies are increasing their investments in data and analytics technologies, little research effort has been devoted to understanding how to best convert analytics assets into positive business performance. This issue can be best studied from the socio-technical perspective to gain a holistic understanding of the key factors relevant to implementing predictive analytics. Based upon information from structured interviews with information technology and analytics executives of 11 organizations across the …

Improving Nutrition Screening Practice In The Hospitalized Heart Failure Patient Population, Amanda J. Bourgeois

DNP Projects

Background: Heart Failure is a disease known to affect nearly 6.5 million adults in the United States. Characterized by recurrent hospitalizations, heart failure significantly contributes to morbidity, mortality, and healthcare costs in the United States and worldwide. Because malnutrition is prevalent in the heart failure population, healthcare providers must perform nutritional assessments on admission to intervene in the case of malnutrition, prevent deterioration, and improve patient prognosis. Without intervention and early identification of malnutrition, heart failure hospitalizations will remain a significant problem.

Purpose: The purpose of this study is to evaluate the effect of an evidence-based educational program for cardiac …

บรรยากาศองค์กรที่ส่งผลต่อความผูกพันต่อองค์กรของข้าราชการ สังกัดสำนักงานสถิติแห่งชาติ (ส่วนกลาง), ศรญา จิตตมานนท์กุล

Chulalongkorn University Theses and Dissertations (Chula ETD)

งานวิจัยเชิงปริมาณนี้มีวัตถุประสงค์เพื่อศึกษาความสัมพันธ์ระหว่างปัจจัยส่วนบุคคลกับระดับ ความผูกพันต่อองค์กร และเพื่อศึกษาอิทธิพลของการรับรู้บรรยากาศองค์กรต่อระดับความผูกพันต่อองค์กร ของข้าราชการ สังกัดสำนักงานสถิติแห่งชาติ (ส่วนกลาง) โดยจำแนกบรรยากาศองค์กรออกเป็น 6 ด้าน ได้แก่ ด้านโครงสร้างองค์กรและมาตรฐานการปฏิบัติงาน ด้านการติดต่อสื่อสารภายในองค์กร ด้านการมีส่วนร่วม ในการตัดสินใจ ด้านการใส่ใจต่อพนักงาน ด้านการใช้อำนาจและอิทธิพลในองค์กร และด้านการสร้างแรงจูงใจ ในการทำงาน โดยใช้การเก็บข้อมูลในรูปแบบของแบบสอบถาม จากกลุ่มตัวอย่างจำนวน 193 คน มีระยะเวลา ในการปฏิบัติงานภายในสำนักงานสถิติแห่งชาติ 1 ปีขึ้นไป โดยใช้วิธีการสุ่มตัวอย่างแบบบังเอิญ จากนั้นจึงนำข้อมูลที่ได้มาประมวลผลผ่านโปรแกรมสำเร็จรูปทางสถิติ SPSS ในส่วนของผลการวิเคราะห์สถิติเชิงพรรณนาพบว่าการรับรู้บรรยากาศองค์กรโดยรวมอยู่ในระดับดี และระดับความผูกพันต่อองค์กรโดยรวมอยู่ในระดับมาก ทั้งนี้ในส่วนของผลการวิเคราะห์การถดถอยเชิงพหุคูณพบว่า ปัจจัยส่วนบุคคลด้านเพศ อายุ และอายุงาน ส่งผลต่อความผูกพันต่อองค์กรอย่างมีนัยสำคัญทางสถิติ กล่าวคือเพศชายมีความผูกพันต่อองค์กรมากที่สุด รองลงมาคือเพศหญิง และ LGBTQ+ ตามลำดับ ในขณะเดียวกันเมื่ออายุและอายุงานมากขึ้น ก็มีส่วนส่งผล ให้เกิดความผูกพันต่อองค์กรมากขึ้นเช่นกัน นอกจากนี้ผลการศึกษายังแสดงให้เห็นว่าบรรยากาศองค์กรภาพรวม มีอิทธิพลเชิงบวกต่อความผูกพันต่อองค์กรอย่างมีนัยสำคัญทางสถิติ อย่างไรก็ตามเมื่อวิเคราะห์บรรยากาศองค์กรแยกเป็นรายด้านพบว่า มีเพียงด้านการใส่ใจต่อพนักงาน และด้านโครงสร้างองค์กรและมาตรฐานการปฏิบัติงาน ที่ส่งผลต่อความผูกพันต่อองค์กรอย่างมีนัยสำคัญทางสถิติ ดังนั้นองค์กรจึงควรให้ความสำคัญในการส่งเสริมบรรยากาศองค์กรที่ดีในการทำงาน อีกทั้งคำนึงถึงปัจจัยส่วนบุคคลที่มีความหลากหลาย เพื่อให้บุคลากรเกิดความผูกพันต่อองค์กรมากขึ้น

Serving With Pride: Analyzing Lgbtq+ Personnel Policy In The U.S. Military, Sonja Woolley

CMC Senior Theses

This thesis examines the evolution of LGBTQ+ personnel policies in the U.S. military, analyzing how these changes reflect broader social transformations and the military’s role as both a mirror and catalyst in societal shifts. It traces the historical roots of discriminatory practices against queer and transgender servicemembers, identifying key periods of reform and resistance. Using institutional theory to dissect the mechanisms of policy adaptation, this paper focuses on coercive, mimetic, and normative isomorphism, which illustrate the complex interplay between external societal pressures, internal demands for legitimacy, and the professionalization of the military. Through detailed case studies, the thesis highlights how …

Navigating Embodied Self-Awareness States To Produce Work-Enhancing Adaptive Stress Responses, Kristina Banfield

Theses and Dissertations

Work-related stress is increasingly problematic for middle managers and executives, leading to escalating problems of burnout, turnover, diminished performance, and compromised well-being. However, given the same stressor, differential outcomes are observable across individuals, ranging from paralysis to agitation, and even enhanced performance. Individuals’ responses to stress are strongly influenced by their mental models, physiology, and nervous systems—all of which can be deliberately modulated to promote more adaptive stress responses. The purpose of this study was to examine managers’ experiences of their modulated self-awareness states to optimize their stress response for work performance. A purposive sample of 10 senior managers and …

The Examination Of Workplace Well-Being In The Context Of Conversations On Artificial Intelligence, Haille Trimboli

Theses and Dissertations

This study explored the relationship between technological advancements in the workplace, particularly artificial intelligence (AI), and employee well-being. As the use of AI in organizational practices increases, this study sought to examine how fostering social connections, primarily through AI-focused conversations, could enhance employee well-being amid these technological shifts. This research employed a mixed-methods framework with an embedded convergent core design to collect qualitative and quantitative data from employees at a global organization that made recent, significant investments in AI. This methodology integrated pre- and post-intervention surveys to assess changes in employee well-being and an analysis of team discussions about AI …

Fostering A Culture Of Belonging Within Women Working In A Hybrid Environment, Jam Narte Harley

Theses and Dissertations

This research discusses the opportunity presented by the post-pandemic return to work to support Diversity, Equity, Inclusion, and Belonging initiatives by creating a new belonging framework for women working in a hybrid environment. The transition to remote and hybrid work arrangements amid the pandemic highlighted the importance of leaders tackling ongoing challenges in leadership and management, such as digital transformation and remote management, which led to rapid change, anxiety, and uncertainty. The lack of daily contact has significantly impacted workplace relationships and highlighted the importance of belongingness for employees' well-being and retention. Hybrid work arrangements are likely to become a …

Department Chairs’ Impact On The Diversity, Equity, And Inclusion Of Their Departments, Nicholas R. Garcia Ii

Theses and Dissertations

Department chairs serve not only as the leaders of their departments but also as middle managers in their schools, colleges, and universities. While many department chairs see their role as having little authority, they still play an integral role in day-to-day campus operations (Hunt & Jones, 2015). As leaders of their departments, chairs can directly influence the department’s organizational culture (Schein, 2010), including the culture of diversity and inclusiveness. Departments nationwide are being held responsible for increasing the diversity of the faculty and responding to students' calls for diversity. Departmental organizational culture and the role of the chairperson are essential …

Certified Impact: Organization Design For Zero Waste Certification And Its Impact On Organizational Identity, Sumner Byrne

Theses and Dissertations

This phenomenological study examined how organizations, primarily in the manufacturing and distribution industries, approached the change process to achieve a third-party verified zero waste certification. It investigated how the change process impacted employees’ sense of organizational identity, and what challenges they faced in pursuing certification. Sixteen participants from seven recently certified organizations agreed to be interviewed about their experience. Challenges stemmed most consistently from fiscal misalignment with leadership’s priorities, capacity struggles, and employee disconnection to the certification’s purpose. Participants reported that the most impactful organizational change strategies included clear, positive messaging, investment in employee empowerment and leadership, and consistency throughout …

Adjustments To Social Work Practice During The Covid-19 Pandemic In North Carolina: Effects On Burnout And Commitment, Aaron R. Brown, Jayme E. Walters, Aubrey E. Jones, Lara Cates

Journal of Human Services: Training, Research, and Practice

Since the onset of the COVID-19 pandemic, the demand for social workers in the U.S. and abroad has increased. There is demand for more social workers in North Carolina due to ongoing and increasing mental health, substance use disorder, and child welfare needs. COVID-19 has taken a toll on the personal and professional lives of social workers, and research is needed to understand the pandemic’s effects on burnout and commitment among social workers. The present study sought to understand how the COVID-19 pandemic affected the personal and professional lives of social workers practicing in North Carolina and to determine how …

The Anatomy Of Physician Fulfillment: Strategies Beyond Burnout, Brook Hale

Antioch University Dissertations & Theses

The persistent tension and power struggle between healthcare executives and physicians is a prevalent issue in healthcare organizations, often leading to a culture of organizational mistrust. This dynamic stems from perceived conflicting goals: executives are frequently seen as primarily focused on financial outcomes, while physicians are viewed as resistant to change. This study explored how physician fulfillment is experienced at work, with the ultimate goal of identifying potential interventions to bridge the gap between these groups. There is vast research and literature available regarding burnout in healthcare; this research focused on understanding what physicians find fulfilling in their work and …

Fatigue Reporting In Hellenic Skies: Attitudes, Barriers And Insights From Military, Commercial And General Aviation Pilots, Panagiotis Kioulepoglou, Katerina M. David, Vassilios Nikolaidis, Ilias Makris

International Journal of Aviation, Aeronautics, and Aerospace

Fatigue has long been a concern in aviation, especially today, with the ever-increasing traffic volume, pilot shortage, and operations that often disrupt the body’s natural biological rhythms. Despite the implementation of sophisticated fatigue reporting schemes, aviation organizations still face challenges, as many studies indicate that pilots often encounter barriers to effectively report their fatigue. As relevant research in Greece was scarce, the main objective of this study was to explore Greek pilots' attitudes towards fatigue reporting, identify the most significant barriers, and recommend mitigation measures based on the participants' perspectives. To that end, 18 semi-structured interviews were conducted and analyzed …

An Examination Of The Degree To Which The Bia Models Representative Bureaucracy In Selected Lakota Communities, Melissa Eagle Bear

Dissertations and Theses

This dissertation focuses on representative bureaucracy as it applies to the administration of the Bureau of Indian Affairs (BIA) and experienced by Lakota people within two Indian reservation communities. There is limited research on the theory and practice of representative bureaucracy within the context of BIA services. This qualitative study rests on the assumption that representative bureaucracy would lead to positive policy outcomes for Indian people. This research focuses on three specific areas of representative bureaucracy: passive, symbolic, and active representation. This phenomenological research takes as given the centrality of a Lakota epistemology: the beliefs, values and practices embodied in …

การปรับเปลี่ยนองค์การภาครัฐสู่การเป็นรัฐบาลดิจิทัล กรณีศึกษา ระบบพิสูจน์และยืนยันตัวตนทางดิจิทัล (แอปพลิเคชัน Thaid) ของกรมการปกครอง, ชนิตา ชนะพล

Chulalongkorn University Theses and Dissertations (Chula ETD)

การวิจัยนี้มุ่งศึกษาการปรับเปลี่ยนองค์กรภาครัฐสู่การเป็นรัฐบาลดิจิทัลโดยใช้กรณีศึกษาแอปพลิเคชัน ThaID ของกรมการปกครอง กระทรวงมหาดไทย ซึ่งเป็นระบบพิสูจน์และยืนยันตัวตนทางดิจิทัลที่สำคัญ ในการให้บริการประชาชน ข้อมูลที่ใช้ในการวิจัยได้มาจากการศึกษาเอกสาร และการสัมภาษณ์เชิงลึกผู้มีส่วนเกี่ยวข้องจำนวน 14 ท่าน ประกอบด้วยบุคลากรสังกัดกรมการปกครองที่ปฏิบัติหน้าที่ส่วนกลางและส่วนภูมิภาค บุคลากรจากหน่วยงานภายนอกที่เกี่ยวข้อง นักวิชาการ และประชาชนผู้รับบริการ การวิเคราะห์ข้อมูลเชิงพรรณนาได้ใช้เทคนิคการวิเคราะห์ข้อมูลจากการสัมภาษณ์เชิงลึก โดยใช้กรอบแนวคิด 3 ประการ ได้แก่ (1) การประเมินคุณภาพการให้บริการอิเล็กทรอนิกส์ (E-Service Quality) (2) การบริหารการเปลี่ยนแปลง (Change Management) และ (3) การเปลี่ยนผ่านทางดิจิทัล (Digital Transformation) ผลการวิจัยแสดงให้เห็นว่า แอปพลิเคชัน ThaID สามารถเพิ่มประสิทธิภาพในการให้บริการแก่ประชาชนได้อย่างเห็นได้ชัด โดยเน้นที่ความสะดวก รวดเร็ว และความปลอดภัยซึ่งสอดคล้องกับหลักการประเมินคุณภาพการให้บริการอิเล็กทรอนิกส์ ปัจจัยที่ส่งผลต่อความสำเร็จในการนำแอปพลิเคชัน ThaID มาใช้ ได้แก่ การสนับสนุนจากผู้บริหาร การจัดสรรทรัพยากร อย่างเพียงพอ และการพัฒนาทักษะของบุคลากร อย่างไรก็ตาม การดำเนินงานยังคงเผชิญกับอุปสรรคสำคัญ เช่น ข้อจำกัดด้านงบประมาณ กฎระเบียบที่ไม่เอื้ออำนวย และทัศนคติของบุคลากรบางส่วนที่ยังไม่พร้อมรับการเปลี่ยนแปลง จากการวิเคราะห์ข้อมูลเชิงลึกจะพบว่าความสำเร็จในการปรับเปลี่ยนองค์กรภาครัฐสู่การเป็นรัฐบาลดิจิทัลนั้นขึ้นอยู่กับปัจจัยหลายประการที่สัมพันธ์กันอย่างซับซ้อน ทั้งประสิทธิภาพของเทคโนโลยี ปัจจัยภายในองค์กรและสภาพแวดล้อมภายนอกที่เอื้อต่อการเปลี่ยนแปลง เพื่อส่งเสริมให้ThaID เป็นเครื่องมือสำคัญในการขับเคลื่อนกรมการปกครองสู่การเป็นรัฐบาลดิจิทัลที่ตอบสนองความต้องการของประชาชนอย่างทันสมัยและมีประสิทธิภาพ ผู้วิจัยจึงเสนอแนะแนวทางในการดำเนินงานต่อไป ได้แก่การจัดตั้ง "ศูนย์บริการสาธารณะดิจิทัล" การปรับปรุงกฎหมายให้สอดคล้องกับการเปลี่ยนแปลงการสร้างความตระหนักรู้และความเข้าใจในหมู่บุคลากร การพัฒนาทักษะดิจิทัล และการจัดทำแผนปฏิบัติการที่ชัดเจน

ความสัมพันธ์ระหว่างความเครียดจากการปฏิบัติหน้าที่และความผูกพันต่อองค์กรของบุคลากรสังกัดกรมการปกครอง กรณีศึกษา ปลัดอำเภอที่ปฏิบัติหน้าที่ในจังหวัดสระบุรี, รัฐกิต กลปราณีต

Chulalongkorn University Theses and Dissertations (Chula ETD)

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