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Internal Culture, External Impact: How A Changemaking Culture Positions Foundations To Achieve Transformational Change – With 2024 Prologue, Amy Celep, Sara Brenner, Rachel Mosher-Williams

The Foundation Review

Editor’s Note: This article, first published in print and online in 2016, has been republished by The Foundation Review with minor updates.

This article argues that a foundation’s internal culture is critical to achieving large-scale social change, but that efforts to build a changemaking culture too often are left out of strategy conversations.

While there is no one culture that suits every foundation, a particular set of characteristics must be present in those that seek largescale social change: a focus on outcomes, transparency, authenticity, collaboration, racial equity and inclusion, continuous learning, and openness to risk.

This article offers insights into …

The Soft Stuff Doesn’T Have To Be Hard: Foundation Investments In Grantee Workers Are Necessary, Valuable, And Measurable – With 2024 Prologue, Rusty M. Stahl

The Foundation Review

Editor’s Note: This article, first published in print and online in 2022, has been republished by The Foundation Review with minor updates.

There is an urgent need for funder investments in the ability of grantee nonprofit organizations to support their staff. Such investments, when done well, can yield significant value for individuals, organizations, and fields of work or movements. Furthermore, the value of these investments can be evaluated and communicated.

This article explores the reasons for and implications of the inadequate response by funders, offers a path forward for designing investments in grantee staff, and documents how funders can capture …

Examining Public Service Innovations In Indonesia: Challenges, Characteristics, And Implementation Within Bureaucratic Systems, Anugerah Yuka Asmara, Setiowiji Handoyo, Purwadi Purwadi, Anggini Dinaseviani, Ria Jayanthi, Dhian Kusumawardhani

BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi

In the twenty-first century, public sector organizations (PSOs) have embraced various innovations to enhance productivity, efficiency, and accountability. Indonesia’s local and central governmental agencies have incorporated public service innovations into their systems, achieving notable improvements. The Ministry of State Apparatus Empowerment and Bureaucratic Reform (Kementerian PANRB) reported 3478 public service innovations through the Public Service Innovation Competition Program (KIPP) by 2022. These innovations have led to significant enhancements in service delivery, increasing productivity by streamlining processes, boosting efficiency by reducing bureaucratic delays, and improving accountability through better transparency and governance. This research employs a post-positivist paradigm with a descriptive methodology, …

Critical Success Factors Of Agile Innovation Management In The Government Of Palu Municipality In Central Sulawesi Province, Rahmawati Halim Rhm, Mashuri H. Tahili Mht

BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi

Agile governance plays a crucial role in developing agile innovation to enhance performance in Palu Municipality. This study examines the critical success factors of agile innovation management (AIM) in the government of Palu Municipality. This study employed an exploratory survey and a quantitative method to collect data through questionnaires, with analysis conducted using the Structural Equation Modeling (SEM) method. The findings identify end-user involvement, technology development, organizational innovation, and agile methodology for service innovation as crucial success elements in achieving effective AIM

Performance Of The Public Service Bureaucracy: Urban, Rural, And Building Tax Service Model (Pbb-P2) Based On Information And Technology, Rahmawati Rahmawati, Raniasa Putra

BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi

The community needs effective, efficient, and accountable public services, including tax services. The Urban & Rural Land & Building Tax (PBB-P2) is a new type of tax for the regions. In the course of its management, there are obstacles and problems. Among them, the community as taxpayers (WP) has difficulty fulfilling their obligations to pay taxes. In addition, the weak administration system of services to taxpayers is due to limited human resources (HR) facilities, infrastructure, organizations, and others. Regional Financial and Asset Management (BPPKAD) considers the bureaucracy too long and prone to deposit discrepancies. The research method used is descriptive …

The Urgency Of Administrative Reform In E-Government-Based Recruitment Of General Elections Commission Members In Bali Province, Ni Wayan Widhiasthini, Ni Kadek Winda Yanti, Nyoman Sri Subawa, Made Srinitha Millinia Utami

BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi

This study aims to explore the role of information technology, particularly the application of e-government, in the recruitment process for General Elections Commission (KPU) members, focusing on administrative reform in Bali. It emphasizes the optimization of administrative reform through an e-government-based recruitment system. Utilizing a qualitative research framework, this study employed a descriptive approach with a post-positivist perspective. Data were collected through interviews, observations, and document analysis, followed by systematic stages of data reduction, presentation, and conclusion drawing. Both qualitative and quantitative data were collected from primary and secondary sources and validated through source triangulation and determination. Informants were purposively …

The Influence Of Trauma And Tradition In Culinary Conformity And Chef Retention: Is Institutional Isomorphism Forcing Culinary Homogeneity Impacting Chef Retention?, Kevin Ward

Dublin Gastronomy Symposium

For chefs, the kitchen is not merely a workplace. It is a complex socio-cultural domain shaped by history, tradition, and societal expectations, where a separate world view is shared, along with the ritual customs, artefacts and practices that define them as a tribe. Indeed chefs have a distinctive transformative power as role models, with the capacity to bestow symbolic meaning to food, the fabric of our memories, societies, and daily practices. The culinary domain, like any other institution, is defined not solely by its creations, but also by its perpetuated lived experiences including traumas, memories or traces, created and preserved …

The Oneal Project: Negotiation Education For Library Workers, Courtney Fuson

Library Faculty Scholarship

Come and learn about a new open educational resource and community to support library workers as they develop their negotiation knowledge and skills. Designed to help all library workers learn negotiation best practices and strategies for both their personal and professional lives, this OER includes lectures, readings, assessments, and hand-on assignments. In addition to learning about this resource, attendees will learn about the community being created to provide support for library professionals responsible for negotiations and about key issues and trends uncovered during an interview research study. While the content developed around licensing is geared toward an academic audience, the …

A Path Towards Trust: Enhancing Relations Between Ngos Using The Intergroup Trust Model, Mariska Kappmeier, Chiara Venanzetti

Peace and Conflict Studies

Trust is a fundamental element of human relations, facilitating positive cooperation among individuals, groups, and organizations, including those dedicated to peacebuilding. While these organizations ideally collaborate toward their shared goals, interorganizational competition often undermines relationships, breeding distrust. Cultivating interorganizational trust can make the difference between failure and success. However, building trust is challenging due to trust’s elusive, multifaceted nature.

This article proposes a multidimensional trust model to facilitate a systematic approach to trust assessment and subsequent trust-building

Through a case study of two NGOs, we present firstly, the Intergroup Trust Model, which proposes trust consists of five dimensions competence-, …

Exploring The Relationships Between Motivations, Beliefs, Emotions, And Behaviors In The Context Of Organizational Change Readiness, Sidney Taylor Thomas

Doctoral Dissertations

Organizational change is an inevitable and key feature of an organization’s lifecycle, especially in today’s constantly shifting technological, cultural, and corporate landscapes. However, organizations often struggle to adapt, and change initiatives rarely succeed. Because of this, organizational change readiness has become a popular area of study in the field of industrial-organization psychology. Change readiness in the organizational context has been redefined several times over the past four decades, with recent efforts focused on developing a comprehensive definition and corresponding instrument of measurement for the concept. Change readiness at the individual level is intended to evaluate the psychological state in which …

Crafting A Succession Process For A Nonprofit Organization: Exploring And Plotting The Creation Of A Succession Plan For The Chips Montgomery Foundation, Robert King

Walden Dissertations and Doctoral Studies

In this case study, the phenomena of leadership loss and transition within a small nonprofit organization, which is a pivotal cycle impacting businesses of all sizes and types, was explored. The study underscored that employee turnover is an inevitable occurrence, influenced by a myriad of factors, leading to significant decisions on staff replacement and thereby shaping future organizational trajectories. Central to this investigation was the exploration of various organizational development theories, functionalism, and human resource planning, which provided a conceptual framework for understanding leadership transitions. Both for-profit and nonprofit entities grapple with leadership losses, yet nonprofits encounter distinct challenges necessitated …

Effects Of Covid-19 On Mental Health Workers' Job Satisfaction, Employee Burnout, And Intent To Leave, Colton Jacobs

Doctoral Dissertations and Projects

The COVID-19 disease emerged in December 2019 and created a worldwide pandemic. As the COVID-19 virus spread, healthcare workers faced increased workloads and burnout due to increased stress. With a current abundance of research to better understand how the pandemic affected healthcare workers, minimal research has been conducted to investigate the effects on mental health workers. It is imperative to better understand how the consequences of the pandemic affected mental health workers due to their importance in supporting the mental well-being of our communities. This study focused on how the COVID-19 pandemic influenced job satisfaction, burnout syndrome, and intent to …

Predicting Government Non-Manager Employees’ Creative Self-Concept Based On Their Leaders’ Transformational Leadership Qualities, Steven R. Palmer

Doctoral Dissertations and Projects

This quantitative non-experimental, predictive, correlational study aimed to evaluate the predictive relationship between government leaders exercising transformational leadership attributes and government service employees' potential to engage in creative problem-solving. This study contributes to the existing knowledge on leadership and creative self-concept by focusing on the government civilian service sector. This sector represents a large population with limited exposure to the correlation between leadership and creativity. The sample for this study was 1,432 engineering and contracting professionals from a government acquisition center in northern Alabama who designed and built weapons systems for combat forces. The data analysis included 609 participants. The …

Mental Toughness In The Workplace, Maiah E. Taylor

Doctoral Dissertations and Projects

Within the realm of the modern work organization, the employers role on employees’ mental health has emerged as a critical factor concerning job attrition. Frequently, work organizations prioritize their productivity and output, rather than recognizing the importance of individual contributions as a reflection of their well-being. Research on workplace satisfaction and adversity management has failed to address the challenges that non-military or law enforcement populations face in retaining talent. Current research on mental toughness, resilience, and grit has overlooked the importance of civilian population training interventions, leaving a gap in the literature. This mixed-method study used an explanatory sequential design, …

A Study Of Followership In An Organizational-Wide Change Of The Ministry Of Child Evangelism Fellowship, Michelle M. Russell

Doctoral Dissertations and Projects

The influence of Child Evangelism Fellowship saw a significant increase across the United States of America after an organizational change following a 2001 Supreme Court case ruling. The purpose of this phenomenological study was to describe the role of followership on the change and followership principles that emerged during the change that was implemented following the ruling Good News Club v. Milford Central School on the Good News Club ministry of Child Evangelism Fellowship. Organizational change was defined as intentional actions promoted by leadership and intentional actions taken by followers who took advantage of the rights guaranteed by the ruling. …

Intercultural Perspectives On Managing Organizational Change In Response To Government Policy Reform: A Case Study On The Leadership Of New Oriental Education, Yihe Yang

Dissertations

In 2021, a policy aimed at addressing educational inequality triggered a significant upheaval in the private tutoring sector of China by fundamentally transforming prevailing business models and financial viability within the industry. New Oriental Education & Technology Group Inc. (New Oriental Education), one of the preeminent private tutoring enterprises in China, attracted considerable attention for its subsequent organizational change. This study explored the leadership dynamics and organizational change efforts implemented by New Oriental after the policy enactment.

The theoretical framework synthesized organizational change theory, organizational culture, and transformative leadership approaches from both Western and Chinese perspectives. It elucidated effective practices …

Who We Are Is How We Lead: Storytelling As An Intervention In A Manager Development Program, Brittany Grieb

Dissertations

Leadership development programs (LDPs) have long been recognized as a means for organizations to develop their leaders, yet studies on their efficacy or use of creative interventions are limited. Despite the plethora of leadership studies that exist today, research is still seeking to answer the question: what is the best way to develop leaders? This qualitative study sought to investigate how storytelling can be used as an intervention for leadership development in a manager development program (MDP), an LDP for entry-level to midlevel managers at a biotechnology corporation. Using storytelling as an Indigenous model for knowledge cocreation as a framework, …

Navigating The Bow Wave Of Change: The Felt Experience Of Belonging To The United States Naval Academy's First Gender-Integrated Class, Peter Shaner

Dissertations

On July 6, 1976 the United States Naval Academy (USNA) admitted its first-ever gender-integrated class. I was a member of that class, along with 81 female classmates who entered USNA with the class of 1980 (USNA ‘80). Those classmates were pioneers, though few of them realized at the time just how long and how hard their journey would be. The numerous challenges faced by USNA ‘80 on their journey through the Academy have been well documented (Gelfand, 2008). But there has been far less research on the lived experience of that pioneering class. This study fills a gap between historical …

A Phenomenological Study On The Perceived Impact Of Bass's Four I'S Of Transformational Leadership, Yarissa Marn

Dissertations

Purpose: The purpose of this phenomenological study was to identify and describe World of Warcraft game leaders’ perceptions of the impact on their guilds regarding Bass’s 4 I’s of transformational leadership.

Methodology: This qualitative study interviewed 13 World of Warcraft game leaders who have led their guild members for at least one year. The main source of data collection was semi-structured open-ended interview questions with other resources to include artifacts. The researcher coded and analyzed data for themes and patterns.

Findings: Several domains of Bass’s Four I’s Transformational Leadership framework were found to have an impact on World of Warcraft …

One Stitch At A Time: Examining The Self-Care Of Art Therapists And The Potential Of Fiber Arts For Wellbeing, Elaine Chippero

Expressive Therapies Capstone Theses

The goal of this thesis was to understand why art therapists are particularly at risk for burnout, why it is essential for art therapists to engage artmaking for their own self-care, and why fiber crafts are particularly suited for self-care. The literature was collected and organized using reflective journaling and visual–tactile coding and then presented in the following review. The first two sections of the literature review include comprehensive definitions of burnout and self-care and how both concepts have been discussed in literature relating to the helping professions and specifically art therapists. The third section covers the historical context of …

Wellness In Licensed Professional Counselors: Counselor Perception Of Documentation Expectations On Professional Satisfaction, Aleta Seay Gibbs

Doctoral Dissertations and Projects

Counselors are important parts of a community, helping people heal and learn to cope with life. Communities are seeing staffing shortages, counselors leaving the field, and increasing mental health needs of residents. During the COVID-19 pandemic, regulations concerning documentation requirements and service provision rapidly changed, often several times. Counselors were permitted different ways of doing things in light of the constraints imposed by the virus. This included a reduction of how much documentation is required and might have included reductions in paperwork, policy changes, and service provision exceptions for licensed professional counselors (LPCs), like switching to telehealth for health and …

Impact Of Leadership Decisions On Police Officer Well-Being: A Covid-19 Response, Jason N. Spencer

Doctoral Dissertations and Projects

The purpose of this qualitative dissertation research project is to determine the impact that law enforcement leaders, their leadership styles, and decision-making processes have on the well-being of police officers. This study sought to understand this impact by focusing on the perspectives of frontline police officers, detectives, and first-line supervisors from various law enforcement organizations in the Central Virginia Region and within the context of leadership decisions made in response to the COVID-19 pandemic. Using the constructivist grounded theory approach to research design, 12 participants responded to an initial qualitative questionnaire, followed by a semi-structured interview to gain the rich, …

[Re]Thinking Digital Infrastructure: Centering Humans In Integrated Systems Work, Mark Lane, Bodeene Amyot Cairdeas, Rebecca B. French, Jody Condit Fagan

Libraries

In this talk, librarians and archivists from an academic library will discuss establishing and cultivating a Digital Infrastructure Working Group (DIWG). The DIWG was born out of a need to create interoperability between metadata, preservation, discovery, and access systems for archival materials, and demanded a radical rethinking of prior organizational approaches to digital asset curation, including leveraging available APIs and vendor contracted system development. Learn how team members approached technological work by centering each other’s well-being and intentionally making visible the often-invisible human labor invested in developing and maintaining digital infrastructure. We will share how the DIWG challenged organizational silos, …

Msw Portfolio, Mallory Phillips

Graduate Student Portfolios, Professional Papers, and Capstone Projects

No abstract provided.

Skill Bias Perceptions Of Unskilled Workers' Self-Perception And Self-Efficacy, Cheryl M. Jackson

Walden Dissertations and Doctoral Studies

A common phenomenon witnessed in the United States health care industry is a division between skilled and unskilled workforces. The division results from skill bias perceptions that strip the appreciation and value of certain job titles and responsibilities. The purpose of this quantitative nonexperimental study focused on the human capability approach theory was to ascertain the differences in perception between the two types of workers and whether skill bias perceptions predict self-perception and self-efficacy. The goal was to recognize and support the innate human capabilities of unskilled workers as valuable human capital resources. From stratified sampling, 172 skilled and unskilled …

Physician Burnout And The Marital Relationship: Spouse Perspective, Lisa Anne Muehlenbein

Walden Dissertations and Doctoral Studies

Physician burnout rates have consistently been higher than the general working population; however, recent literature suggested that after a steady decline in physician burnout rates, the COVID-19 global pandemic and additional organizational factors have caused physician burnout to reach an all-time high. Substantial research is available on physician burnout; however, little is known about how a physician’s burnout is experienced in the marital relationship through the spouse’s perspective. This basic qualitative study used purposive, convenience, and snowball sampling methods to recruit 10 female spouses of male physicians to participate in semi-structured interviews. The research question investigated the participants’ perceptions of …

Change Management Effects On Library’S Personnel Performance In Kogi State College Of Education Ankpa Kogi State Nigeria, Ogbole Ibrahim

Library Philosophy and Practice (e-journal)

The purpose of this study is to examine the change management effect on Library’s Personnel Performance In Kogi State College Of Education ANKPA, kogi state .The population of the study was made up of 109 staff. The data was analysed using simple percentage, descriptive statistics, mean, standard deviation and correlation analysis was used to test the hypotheses. The findings revealed that there is a positive relationship between leadership change, communication and technological change on personel performance. The conclusion was that change management had significant and positive effect on the personnel performance of library personnel. Recommendation made include that, the change …

Expressive Therapies And Resiliency – Resistance In Mental Health: A Literature Review, Gabrielle Lopez

Expressive Therapies Capstone Theses

This review evaluates the current literature on psychological resistance amongst human service professionals experiencing burnout and the effect of Expressive Arts interventions on resiliency. Concepts include identifying the main symptoms, risk factors, causes, and treatments for burnout in education faculty, medical staff, and clinicians. Qualitative, quantitative, and meta-analysis studies are included to identify the most prevalent intervention frameworks for reducing stress including Arts-Based and Mindfulness-compassion based techniques. The effectiveness of Arts-based tools on strengthening identity, self-esteem, emotional regulation, and meaning-making in combating burnout is presented. Based on analysis of the literature, the author proposes a three-step intervention framework for utilizing …

Facilitators And Barriers To Implementing Effective Interprofessional Education: A Mixed Methods Study Of Academic Health Institutions With Centralized Interprofessional Education Administrative Structures, Liliana Bronner

Theses & Dissertations

Interprofessional education (IPE) is pivotal in preparing future healthcare professionals for collaborative practice, yet its effective implementation remains challenging. The purpose of this mixed methods study of multiple academic health institution cases was to explore and understand how early and late IPE adopters perceive effective IPE implementation in academic health institutions. Combining frameworks for complex innovation implementation and curriculum development with surveys and interviews reveals the facilitators and barriers of effective IPE implementation. Consistent with the framework for complex innovation implementation, leadership and administrative support, resource allocation, logistical planning, and program evaluation emerged as key facilitators of effective IPE implementation. …

The Journey To Project Management: Navigating The Transition From A Nonproject Environment, Renate Lian Mascarenhas, Shagun Verma, Shrishti Rana

School of Professional Studies

To facilitate a seamless transition from a non-project management environment to a project management environment, Non-Profit Organizations (NPOs) passionately dedicated to their missions and operating with limited resources can establish a Project Management Office (PMO) as a pivotal organizational function. This PMO will collaborate closely with senior executives to devise a comprehensive strategic plan for this transformation. An essential component of this plan is the identification of dedicated representatives within key departments, including IT, HR, Human Services Program, and Learning & Development. These departmental representatives will serve as proactive Project Management advocates, responsible for initiating and executing the transition strategies, …