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New Communication Technologies, Organizational Culture, And The Creation Of Innovative Learning Environments, Denise Scott

Masters Theses & Specialist Projects

Today's organizations face an economic climate that is globalizing, increasing customer demands for products and services that meet their unique needs and the fast pace of technological developments. Organizations require the effective use of new communication technologies as a means of sharing information and expanding capacity for innovation. The main question for this research is: When new communication technologies are introduced into organizations, how do they work together with existing cultural assumptions to produce an innovative, learning environment within the organization? The research design involves conducting moderately structured interviews with organizational leaders in four diverse organizations: Ingram Book Company, Service …

Termination: Extending The Concept For Macro Social Work Practice, Marcia P. Harrigan, David P. Fauri, F. Ellen Netting

The Journal of Sociology & Social Welfare

This article identifies the ways in which macro practitioners manage and respond to termination issues in organization and community arenas. To conceptualize and partialize problems related to termination, the authors developed a typology in which the purposes, roles, and tasks related to macro termination situations are identified and grouped by three levels of practice: The Technical; The Managerial; and The Institutional. Within each part of the typology the needs are articulated, objectives of the macro practitioner identified, and the role of the practitioner explicated. Several exemplars and an integrating vignette illustrate termination concerns, dilemmas, and the complexity of macro practice …

Making Managers Account For Diversity, Judith H. Katz, Roger Gans

Communication Faculty Publications - Archive

Overwhelmingly, people who work in organizations cite their managers as having the greatest influence both on the quality of their work and the quality of their work-life. Managers also exert tremendous influence over the success or failure of organizational change initiatives. This article suggests that organizational change efforts have greater chances for success when managers are held accountable for practicing and modeling the behaviors required of the change initiative. The article describes a model system of accountability enacted in a composite organization and the effects on employee retention, job satisfaction and customer-service quality.

Spartan Daily, October 27, 1998, San Jose State University, School Of Journalism And Mass Communications

Spartan Daily (School of Journalism and Mass Communications)

Volume 111, Issue 41

Assessing Levels Of Cooperation Between Pace And Patrol Officers In The City Of Norfolk Virginia Police Department, Michael G. Goldsmith

Sociology & Criminal Justice Theses & Dissertations

The purpose of this study is to evaluate two facets of the Norfolk Police Department's Police Assisted Community Enforcement, or PACE, program. While there has been much research on how community policing affects officer and citizen attitudes, there has been very little that focuses on organizational aspects of implementing this philosophy. This research uses a survey instrument to examine how Norfolk's structuring of their community policing program may have an impact on the way the officers involved cooperate with one another. Levels of cooperation and training are measured, as well as the effects that years on the department and education …

Discourse Analysis And Activist Social Work: Investigating Practice Processes, Karen Healy, Joan Mulholland

The Journal of Sociology & Social Welfare

Although discourse analysis methods have been used for the critical analysis of activist practice theories, the application of these methods to practice processes has remained a largely unchartered territory. A chief aim of this paper is to demonstrate the possibilities discourse analysis offers for the investigation of activist practice processes. The paper introduces a discourse model which combines poststructural discourse principles and conversation analysis methods. The model is then applied to the study of the effects of activist perspectives for service users and workers within a context of activist practice in which one of the authors has been involved as …

Journal Of Sociology & Social Welfare Vol. 25, No. 3 (September 1998)

The Journal of Sociology & Social Welfare

TABLE OF CONTENTS

• DISCOURSE ANALYSIS AND ACTIVIST SOCIAL WORK: INVESTIGATING PRACTICE PROCESSES - Karen Healy and Joan Mulholland
• PROACTIVE RHETORIC - David Stoesz
• UNDERSTANDING THE DEBATE OVER THE PRIVATIZATION OF SOCIAL SECURITY - Eric R. Kingson and John B. Williamson
• THE RUSH TO MEASURE PERFORMANCE - Lawrence L. Martin
• "SAFE PLACES TO GO AND THINGS TO DO:" POLITICAL TEXTS FROM URBAN YOUTH OF COLOR - Amory Starr
• KNOWLEDGE UTILIZATION IN SOCIAL WORK AND LEGAL PRACTICE - Karen M. Staller and Stuart A. Kirk
• COMMUNITIES IN CONFLICT: RESOLVING DIFFERENCES THROUGH COLLABORATIVE EFFORTS IN ENVIRONMENTAL PLANNING AND HUMAN SERVICE DELIVERY - Thom …

1998 September, Office Of Communications & Marketing, Morehead State University.

Morehead State Press Release Archive, 1961 to the Present

Morehead State University press releases for September of 1998.

Intercultural Training For Global Organisations, Irene Matin Rubio

IIMB Management Review

Liberalisation has seen many economies, especially in Asia, opening their hitherto sheltered domestic markets to global competition and providing greater opportunities to trade and foreign investment. The spinoffs of liberalisation bring in new implications, opportunities and challenges for the governments as well as the organisations involved. Round Table features some of the issues discussed in the conference on 'Managing Economic Liberalisation in South Asia : Directions for the 21st Century' held in Chennai, India, from August 10 -13. Selvarajah examines the realignment of economies towards globalisation as a development of regionalism. The shift in economic forces away from multilateral arrangements …

Meta-Ethnographic Development Of A Dialogue Methodology Applied To Organization Discourse, Shelley P. Gallup

Engineering Management & Systems Engineering Theses & Dissertations

A gap exists between theoretical stances that acknowledge the importance of dialogue as a dynamic within socially constructed structures, and "steersmanship" of those constructs--e.g., directing, intervening or transforming organizations. A "mechanism" which links theory with practice is missing, leaving practitioners with an acknowledgment of dialogue's central position, but without tools to enact this centrality in practice or research. This research constructs a conceptual model of dialogue, derived from the literature. Using this model as a base, the research seeks to generate a dialogue methodology bridging theory and practice with respect to organizational dialogue. The model, methodology, and research results are …

What Employees Want To Know During Times Of Organizational Change, Stacy Smith Napolitano

Theses and Dissertations

The purpose of this study was to determine what issues or topics are most important to employees during times of organizational change. It is important for managers to effectively communicate these issues, especially in today's changing business world.

The author conducted this research by surveying employees at organizations going through major change. The respondents were selected randomly from employee lists at each organization. The sample size was 315. The data was collected through inter-office mail at each location and sent to the author, who tabulated it using the Microsoft Access computer program. The results were tabulated by overall results, gender, …

Is The Vice President Of My Work Organization A Principle-Centered Leader?, S Robert Smith

Theses and Graduate Projects

This case study focuses on the leadership theory used by the Vice President (VP) of a 500 employee organization within a large multinational corporation. The problem addressed is whether this VP is a principle-centered leader. This is a leadership theory championed by Stephen R. Covey. The Covey Leadership Center works with thousands of organizations throughout the world to educate them on principle-centered leadership. Although the available literature is limited to Covey, the similarities to ethical leadership theory are addressed in the literature review. Data collected from researcher observations experience, and interviews is evaluated against principle-centered leadership criteria. This evaluation and …

The Business Of Politics As The Politics Of Business, Ibpp Editor

International Bulletin of Political Psychology

This article presents arguments for and against the significant employment of business practices in domestic and foreign policy development and implementation within representative democracies.

The Unintended Consequences Of The Restructuring Of The Division Of Aids Services In New York City, Mitchell A. Kaplan, Arthur J. Sturm, Alexandra J. Vela, Ana Cruz, Barbara Wilson, Marian Inguanzo, Jerry Jaboin

Clinical Sociology Review

The purpose of this study was to assess perceptions of the quality of services of consumers of the New York City Division of AIDS Services in restructured and pre-restructured agency settings A total of 447 consumers participated in the study. Data were collected through interviews conducted at DAS field sites around New York City between July and November of 1996, using a 77 item evaluation instrument developed by the researcher and staff from the Mayor's Office on AIDS Policy Coordination On the three quality indicators, satisfaction with services, perception of the effectiveness of the caseworker, and perception of the helpfulness …

Communication As A Context Of Organizational Behavior, Cynthia Charlwood Pringle

Theses Digitization Project

No abstract provided.

Measuring Resiliency In Adolescence: The Press Scale Of Resiliency, Robert Gerald Lachausse

Theses Digitization Project

No abstract provided.

The Effects Of Leadership Style And Sex-Role Deviation Of Female Leaders On Perceptions Of Leader Effectiveness, Leader Satisfaction, And Task Satisfaction, Kathie Lynne Pelletier

Theses Digitization Project

No abstract provided.

Designing Organizations For Successful Corporate Brands, Kay Roberts

Theses and Graduate Projects

Organizational strategies for effective brand management programs result in an organizationrs ability to build brand equity. This study develops a conceptual model of brand and of the need for effective leadership and communication in estahlishing a clear connection between organizational effectiveness and the issue of hrand management. While brand programs have been primarily directed from the marketing and communication departments for the benefit of external audiences, this research shows that significant effort must be made to include other areas of the organization in branding efforts so as to leverage potential organizational strategies that will enhance brand-building organizational initiatives. Through strategies, …

The Impact Of Family Planning Household Service Delivery On Women's Status In Bangladesh, James F. Phillips, Mian Bazle Hossain

Poverty, Gender, and Youth

Since 1982, the Maternal and Child Health and Family Planning Extension Project has compiled longitudinal panel data on rural women’s contact with household service providers who visit homes to discuss family planning and offer services to women on request. This study tests the hypothesis that home-based services reinforce customs of purdah (female seclusion) by sustaining the dependency and isolation of the women served by the program. Results show that household services improve women’s status. This effect is largely attributable to the impact of outreach on effective fertility regulation. Findings do not support the hypothesis that household service delivery is detrimental …

Transforming Corporations To Transform Society : A Case Study Of The Timberland Corporation, Jesse Levin

Honors Theses

There are many organizations that are involved in the community; so why is Timberland-unique? In 1990, Timberland began a relationship with City Year, a non- profit corps-based service organization. This relationship evolved into a $5 million a year partnership between the two organizations. The two organizations provide an example of a working partnership between a for-profit business and a non-profit organization that changes many conceptions of corporate philanthropy.

The purpose for this case study is to test the applicability and validity of Gill Hickman's emerging conceptual framework, "transformistic organizations," within the context of the Timberland Corporation. The Timberland model will …

Declining Crime Rates: Insiders' Views Of The New York City Story, George L. Kelling, William J. Bratton

Journal of Criminal Law and Criminology

No abstract provided.

The Role And Impact Of Leaders' Mental Models In Effecting Planned Transformational Change, Stephen C. Rathmill

Educational Studies Dissertations

Presidents and CEOs play a critical role in leading their organizations through planned transformational change (PTC) and generally, do not do it very well. This may, in part, be a result of leaders not closely examining and challenging their thinking about PTC and their role in leading it. Leaders' mental models determine what and how they think about their organizations, employees, transformational change and what their leadership means and how their mental models determine their actions and behaviors in planning and implementing PTC. By examining and challenging their mental models, leaders may gain insights into alternative ways of leading and …

Technical Assistance To Enhance The Institutionalization Of Operations Research Within The Philippines Family Planning Program, Population Council

Reproductive Health

This technical assistance project supports the goal of the Asia Near East Operations Research and Technical Assistance (ANE OR/TA) project of helping strengthen family planning (FP)/reproductive health (RH) operations research (OR) capabilities in the Philippines. During the extension period of the ANE OR/TA project, four OR studies were implemented in the Philippines dealing with cross-cutting issues, including a study to assess the feasibility of integrating RTI management within FP/MCH programs; an intervention study dealing with improving quality of care via expanded FP counseling; an intervention to address high unmet need in Pangasinan Province; and an intervention study to increase male …

New Conundrums: Public Policy And The Emerging Health Care Marketplace, James R. Tallon

Center for Policy Research

There is a fundamentally new dynamic in American health care, one that has yet to be fully experienced but that threatens to leave a large portion of the American population without access to the quality health care they have received in the past. While the federal government has not completely abandoned the goal of assuring universal health care, a goal that dates back to the creation of Medicare and Medicaid in the 1960s and even earlier, the mechanisms to pursue that goal have changed. The implicit contract between government and health care providers--mostly doctors and not-for-profit hospitals--under which subsidized care …

Tribal Leadership : The Traditional And Modern Leadership Of The Xhosa, Zulu And Swazi Of South Africa, Amanda J. Bruning

Honors Theses

Charismatic leadership, bridge leadership, communication and vision and leadership, decision-making and leadership, gender and leadership. How many times have we, as leadership scholars, encountered these phrases and buzz words throughout the course of our leadership studies? It seems as if they are around every comer, waiting for further discussion and debate. They have been applied to businesses and organizations through projects, service learning experiences, and internships. Case studies and real-life examples are used all the time in order to lea about the discipline of leadership studies.

Trends Affecting Both Legitimate Business And The Italian-American Mafia And The Resulting Changes In The Leadership Process, Kimberley M. Reiners

Honors Theses

The past two decades have brought with it a wave of movies and novels attempting to explain, or at least accurately portray, the Italian-American Mafia. One who has viewed the Godfather quickly becomes fascinated by this subculture and its ability to exist simultaneously with the rest of society. Moviegoers are mesmerized by codes of loyalty, silence, and kinship. However, much of what the public perceives as fact is little more than fabricated fiction. Part of what makes this world so intriguing is so little is known about it. For example, until 1986 there was no solid proof that the Mafia …

Leadership Curricula And The Changing Organization, Matthew Repella

Honors Theses

This project involves many issues regarding organizational leadership. It seems in the past, all people thought of was management. True, those were different times, when manufacturing was the primary means of employment and factory workers were everywhere. As businesses have progressed through the industrial revolution and the service industry has become more prevalent, the workforce has changed with the times. This requires new thoughts on organizational leadership. It cannot be said that leadership does not change as the situation and/or the followers change. Likewise, as we progress into future, un-chartered territory, leadership will be affected. This paper seeks to determine …

Leadership And The War Between The States, Matt Cobb

Honors Theses

The concept of a Servant Leader is fascinating because it seems to be an oxymoron. How can one be a servant if they are to lead? This seems even stranger when placed in the context of military leaders. Robert Greenleaf argued that "The servant-leader is servant first. It begins with the natural feeling that one wants to serve, to serve first. Then conscious choice brings one to aspire to lead."' Individuals such as Jesus Christ, Mohandas Gandhi, and Martin Luther King Jr. immediately seem to fit the definition for servant leaders. Each individual involved with the military serve their respective …

Community-Based Education And Service: The Hpsisn Experience, Sherril B. Glemmon, Barbara A. Holland, Anu F. Shinnamon, Beth A. Morris

Partnerships/Community

Health services delivery is increasingly shifting to community-based settings. The competencies required of future health professionals require a shift in their educational preparation. Service leaning is suggested as an educational method with the potential to reform health professions education in tandem with the changes occurring in the health services delivery. The Health Professions Schools in Service to the Nation Program (HPSISN), a US demonstration project of service learning in the health professions, examines the impact of service leaning on students, faculty, communities and institutions across a wide array of universities and community settings. This paper describes the evaluation of the …

Hardiness And Job Fitness For The Intensive Family Preservation Specialist: A Correlational Study, Sandi Fisher

Electronic Theses and Dissertations

It is costly to train the counselors who serve in intensive Family Preservation Services (IFPS). The hiring agency must pay for traveling expenses in addition to any fee paid for training. When an IFPS worker chooses to terminate employment before the end of two years of employment, this puts a strain on an already tight budget. This problem could be alleviated by finding an efficient pre-hire screening instrument. The three personality traits described in Hardiness Theory literature: commitment, challenge, and control, are traits often used to describe the ideal IFPS worker. This study assessed IFPS workers to determine if the …