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Institutional Analysis Of Integrated Treatment For Co-Occurring Mental Health, Substance Use And Gambling Problems In Ontario: A Case Study, Gabriela Novotná

Theses and Dissertations (Comprehensive)

This dissertation explores the institutionalized response of the mental health and addiction sectors in Ontario to the pervasive demand for integrated services for people with concurrent disorders. Building on neo-institutional theory, I argue that despite the fact that different stakeholders on multiple levels—provincial governments, service providers, and clients—have called for the integration of treatment for concurrent disorders, this integrated treatment is implemented as a rationalized myth and adopted only ceremonially.

This is demonstrated through a case study of two treatment programs that provide services to populations with concurrent mental health and substance use problems and gambling problems. Both programs are …

Introduction: Approaches To Qualitative Research, John Hogan, Paddy Dolan, Paul Donnelly

Books/Book Chapters

Undertaking a dissertation can be a daunting prospect, irrespective of whether a student is an undergraduate or a postgraduate. The idea of having to start with a blank sheet of paper and finish with anything between 15,000 words for an undergraduate dissertation, and 100,000 words of a PhD dissertation, is an arresting thought. But, even these coarse figures fail to capture the true extent of the work involved, as a finished dissertation is usually only a distillation of volumes of work and words that far exceed the finished product ultimately presented. The various chapters present examples for dissertation students in …

Focusing On Process And History: Path Dependence, Paul Donnelly

Articles

In recognition of the calls for more processual and historically informed organizational theorizing, this chapter considers the notion of path dependency, an approach which holds that a historical path of choices has the character of a branching process with a self-reinforcing dynamic such that preceding steps in a particular direction induce further movement in the same direction, thereby making the possibility of switching to some other previously credible alternative more difficult. Path dependence seeks to assess how process, sequence and temporality can be best incorporated into explanation, the focus of the researcher being on particular outcomes, temporal sequencing and the …

Air Force Users' Perceptions Of The Value Of Information Technology-Enabled Enterprise Business Systems, Kathleen Thome-Diorio

Walden Dissertations and Doctoral Studies

Based on the Government Performance and Results Act, the United States Air Force is transforming its business through e-government, the adoption of information technology enabled enterprise business systems. The problem this research addressed was the lack of theory on implementation success of enterprise business systems, especially when users perceive that organizational mission and the value of the systems differ from the enterprise vision and goals. The purpose of the study was to conceptualize the acceptance of enterprise business systems by internal users. The research was based on theories about the influence and interaction of drivers of technology adoption and user …

The Effect Of Mental Models On Creating Organizational Alignment Around A Change Vision, William A. Brantley

Walden Dissertations and Doctoral Studies

The communication of an organizational change vision is a key to the success of organizational transformation. Theorists have prescribed models of how to make change vision communication successful but these models have no empirical data to support them. The purpose of this study was to explore the efficacy of change agents in communicating a change vision that compels employees to accept a perception of reality (mental model) that aligned with the change agents' vision. A case study of the merger of two metropolitan agencies was conducted to examine the relationship between the communication of a change vision and its effect …

Exploring Knowledge Loss In The Contact Center: Key Loss Areas, Contributing Factors, And Performance Metric Implications, Elizabeth M. Herman

Walden Dissertations and Doctoral Studies

Knowledge loss, or organizational forgetting, is often overlooked in knowledge management frameworks, yet it costs organizations money, personnel, efficiency, and customer service. The purpose of this mixed model case study was to understand, using a model of forgetting as the conceptual framework, where and why loss occurred and to examine performance implications. An inbound telephone contact center was studied because of prolific changes in that industry regarding knowledge complexity and performance. The researcher interviewed 20 participants, observed 63 calls, and reviewed 3 months of performance data including average handle time, first call resolution percentages, and time spent on after call …

Leadership As Role And Relationship In Social Dynamics: An Exploratory Study Seeking A Leadership Archetype, Brian W. Bridgeforth

Walden Dissertations and Doctoral Studies

Previous research on leadership as archetype considered archetype as metaphor and not as it is understood in other literatures as a collectively accepted and defined role within and across cultures. Archetypical theories are posited as useful because they help us understand universal aspects of human behavior; however, empirical research demonstrating archetypical thinking and behavior remains rare. Accordingly, this phenomenological study investigated whether a leadership archetype exists as a shared cognitive template and if so, what characteristics define it. The theoretical framework used to examine the phenomenon of leadership combined leadership theory, philosophy of the mind, Jungian psychology, social constructionist theory, …

Original Curriculum For Encouraging Meaningful Community Service In High School Students, Elizabeth H. Naylor

Critical and Creative Thinking Capstones Collection

In this paper I have explored the importance of community service experiences and ultimately created a guide for implementing a high quality and meaningful community service program at the high school level. This paper begins with an initial discussion of my personal experiences in New Orleans after Hurricane Katrina, when I discovered firsthand the importance of personal reflection and sharing. I have defined community as a group of people with common place and common interest. Community service is an action within the community that betters the community in some way. The reader will find examples of communities coming together to …

An Assurance Of Learning Success Model: Toward Closing The Feedback Loop, Bonita L. Betters-Reed, Mindell Reiss Nitkins, Susan D. Sampson

Organization Management Journal

This paper provides a systemic approach to building and sustaining a solid assurance of learning program using the framework of Kotter’s (1995) Strategic Model for Transforming Organizations. A comprehensive model for launching and sustaining a systemic approach to program review that ‘‘closes the loop’’ is shared step by step. Particular attention is paid to the organizational behaviors and processes that accompany each step, and to sharing important lessons that were learned. A review of the assessment literature in higher education and recent Advancement of Collegiate Schools of Business International (AACSB) contributions to this body of knowledge identifies a critical gap …

Team On Teams: A Collaborative Inquiry, Jennifer Sa Leigh, Joy E. Beatty, Paul S. Szwed

Organization Management Journal

Over the course of an academic year, we collaborated to adopt a new instructional design for teams in our classes. We recount the story of our collaboration, outlining our process of inquiry, reflection, and support. Our simple search for better techniques shifted as our colleagues helped us reveal hidden assumptions about our roles as teachers. Our critical reflection allowed us to increase our self-awareness, specifically considering the following: how power influences our classroom interactions, how we contribute to and reinforce elements of the system that are not in our best interest, and the evolving stages of our own development as …

Developing A Virtual Community Of Practice Framework For A Dispersed Group Of Innovation Practitioners, Ami S. Henriques

Creativity and Change Leadership Graduate Student Master's Projects

This project lays the groundwork for establishing a virtual community of practice (VCoP) for innovation professionals within my organization across 8 countries and multiple business units. The literature review includes definitions of communities of practice, how they vary from other types of groups and teams, the benefits they provide to the organization and to the individual, as well best practices and considerations for building and launching a VCoP. The deliverable is a proposal that will be submitted to the global leadership of the organization for review and approval.

Rethinking Social Work's Role In Public Assistance, Julie Cooper Altman, Gertrude Schaffner Goldberg

The Journal of Sociology & Social Welfare

This article presents an argument for revisiting social work's relationship to public assistance in the wake of 10 years of welfare reform. Three case studies drawn from a mixed-method study of the quality of life of former TANF recipients illustrate the range, depth and complexity of the needs of persons while they are on the welfare rolls, transitioning off and living without cash relief. The article briefly traces the history of social work's commitment to and provision of social services for this population and argues that it may be time to revisit the profession's role in public assistance. In light …

Organizational Culture And Job Satisfaction In Korean Professional Baseball Organizations, Yun Seok Choi, Jeffrey J. Martin, Meungguk Park

Kinesiology, Health and Sport Studies

The purpose of this study was to identify the pattern of organizational culture and investigate a link between organizational culture and job satisfaction in the Korean Professional Baseball League (KPBL). The findings of the present study revealed that the baseball clubs in the KPBL tended to emphasize a market culture. The results of this study also suggest that the clan culture has a significant influence on overall employee job satisfaction and satisfaction with co-workers, supervision and personal growth. Given the importance of a conceptual relation between organizational culture and job satisfaction in effectively managing sport organizations, implications and suggestions for …

Temporary Organizational Change And Uncertainty: Applying Uncertainty Reduction Theory And Style Analyses To Email, Vicki Rhodes

All Theses

This study explores how employees express uncertainty and enact uncertainty reduction techniques through electronic communication, specifically email, during temporary inter-organizational change. The context of the study is within the work environment of a nonprofit entity in the Southern region of the United States that employs just under 20 staff members and coordinates with approximately 135 partner staff affiliates on a daily basis. The Executive Director's medical leave of about three months requires that job responsibilities and organizational roles be temporarily restructured. Because email is the preferred and primary method of communication in this organization, such communications were chosen as the …

Mentoring Dialogues: An Investigation Of The Dialectical Tensions And Management Strategies In Mentoring Relationships, Paul J. Kosempel

Electronic Theses and Dissertations

In the past 30 years, mentoring has gained perhaps the largest recognition of any phenomenon related to career success. Much of the current research that has explored mentoring relationships has been conducted in fields other than communication studies, although better communication is often the recommended solution to improve mentoring. The majority of research has focused on the outcomes of mentoring relationships, rather than the process of mentoring relationships. Mentoring has also not been studied through a relational dialectics perspective. This study explored the communication dynamics within mentoring relationships through a relational dialectics theoretical lens. The study utilized multiple methods including …

Evaluation Design For The District Of Columbia Department Of Corrections' Use Of Radio Frequency Identification (Rfid) Technology With Jail Inmates, Laura J. Hickman, Mel Eisman, Lois Davis

Criminology and Criminal Justice Faculty Publications and Presentations

In consultation with the District of Columbia Department of Corrections (DC DOC), researchers developed an evaluation design oriented around five objectives. One objective is to provide timely feedback to the U.S. Justice Department’s National Institute of Justice (the funder of the evaluation), DC DOC, and other interested jurisdictions on RFID’s implementation. A second objective is to provide feedback on the process of implementing RFID. A third objective is to assess the impact of RFID’s implementation on identified outcome measures. A fourth objective is to compare costs to the facilities against the cost of implementing RFID technology, including direct and indirect …

A Narratives’ Exploration Of Non-Traditional International Assignees Locally Resident And Employed In The South Of France, Marian Crowley-Henry

Conference papers

Contemporary publications in international human resource management call for the pluralisation of international assignees beyond the widely described expatriate. This paper presents an under-explored category of international assignees: highly educated, non French, Western (first world) individuals who reside indefinitely in the South of France, maintaining their professional careers while resident in the host country. A sample of over thirty individuals meeting these criteria was interviewed in France in depth over a three year period. These individuals are not migrants as by their own descriptions they consider migrants to have to move internationally (economic migrants) while their decisions to move to …

Identity And Technology: Organizational Control Of Knowledge-Intensive Work, Guowei Jian

Communication Faculty Publications

Much has been written about the functioning of managerial ideologies in identity-based organizational control. However, less attention has been given to the role of information and communication technologies (ICTs) and identity defined by a technological discourse in regulating knowledge-intensive work. The purpose of this research is to examine the roles of identity and ICTs in the control of knowledge-intensive work. A case study of a technology service organization reveals that the construction and consumption of a technologist identity operate as organizational control, and that ICTs enable the functioning of a dialectic of technological control. This study also demonstrates the paradoxical …

Young Professionals And Philanthropy, Patricia Neilson

Emerging Leaders Program Team Projects

Seven teams of young professionals presented what they learned from their projects with 7 organizations from the nonprofit and donor sector over the past year. Their experiences and insights address two related questions:

• What is the role of philanthropy in retaining young professionals in the Boston region?

• How can young professionals leverage their leadership skills, and their organization’s resources, to create successful partnerships in philanthropy to serve the Boston region?

Made To Stick : The Book By Chip And Dan Heath, Adapted To A Library Audience, Samantha Hines

Mansfield Library Faculty Publications

Presentation of ideas from the book "Made to Stick" outlining the five steps to SUCCES which include Simple, Unexpected, Concrete, Credible, Emotional, and Stories.

A Correlational Study Of The Relationship Between Sense Of Humor And Positive Psychological Capacities, Larry W. Hughes

All Faculty Scholarship for the College of Business

The constructs of sense of humor (Lefcourt, 2002) and positive psychological capacities (PsyCap; Luthans, 2002a) have been heralded as important phenomenon within the growing field of positive psychology, especially within the organizational sciences. Additionally, a sense of humor has been found to be related to positive affective experiences. Leaders can develop followers' confidence, hope, optimism and resiliency for what Avolio and Luthans (2006) called sustainable, veritable performance. The hypotheses presented and tested here will advance the theoretical and empirical discussion of leadership in organizations by linking several emerging constructs of interest, both in academe and practice. This study marks an …

Diasporas: Exploring Their Development Potential, Liesl Riddle

Journal of Microfinance / ESR Review

No abstract provided.

Leading In The Midst Of Change: A Theologically Grounded, Theoretically Informed Hermeneutic Of Change, Terri L. Elton

Faculty Publications

This essay proposes a hermeneutic of change, grounded in theology and theory, which can inform church leaders’ strategic actions in the midst of change. Drawing from the work of practical theology, it looks at four vantage points proposed by Don Browning: descriptive, historical, systematic, and strategic. The descriptive view offers two insights: God is active and present in the midst of change and God’s people are simultaneously saints and sinners. The historical perspective points out that God has always been in the midst of change, but God’s love and promises for the world have not changed. Systematic theology fuses the …

Examining The Relationship Between Proactive Personality And Career Success, Jeremy Owens

Modern Psychological Studies

With increasing levels of employee autonomy and responsibility in today's workforce, proactive behavior and the performance of discretionary, extra-role work behaviors are becoming vital to effective organizational functioning. This study examined how proactive personality relates to career success through extra-role behaviors including innovation, contextual performance, and organizational citizenship behavior by surveying 302 employees from a large manufacturing organization. Hierarchical regression and multiple mediation analyses showed that the relationship between proactive personality and career success is at least partially influenced by indirect effects via extra-role behaviors, even after controlling for demographic and personality variables (age, sex, and FFM traits).

Organizational Credibility Counts, Christine G. Springer

Public Policy and Leadership Faculty Research

As economic stressors increase and voting participation decreases, it is important for public administrators to find ways to minimize the negative consequences of distrust in government and to rebuild credibility by making the necessary changes to organizational culture, improving business practices, working with the media to build new more positive relationships, and by accentuating the good news about progress made. Events like Hurricane Katrina tragically teach us how long lasting one negative event can truly be because it is truly a disaster not only for those directly affected but also for those indirectly involved due to its negative affect on …

The Use Of Complex Adaptive Systems As A Generative Metaphor In An Action Research Study Of An Organisation, Callum Brown

The Qualitative Report

Understanding the dynamic behaviour of organisations is challenging and this study uses a model of complex adaptive systems as a generative metaphor to address this challenge. The research question addressed is: How might a conceptual model of complex adaptive systems be used to assist in understanding the dynamic nature of organisations? Using an action research methodology, 6 Ai r Force internal management consulting teams were exposed to overlapping attributes of complex adaptive systems. The study shows that participants found the attributes valuable in understanding the dynamic nature of organisations; however they did present challenges for understanding. Despite being challenging to …

Strengthening The Capacity Of Helping Professionals To Provide Psychosocial Support To Communities Affected By Armed Conflict : The Evaluation Of One Program, Arden Elise O'Donnell

Theses, Dissertations, and Projects

This study explored the transferring of skills, knowledge, and awareness of trainees in a Training-of-Trainers program in Northern Uganda, which was aimed at strengthening the capacity of helping professionals to provide psychosocial support to communities affected by armed conflict. Through the examination of a series of questionnaires administered to the trainees, this paper assesses how the direct transfer of knowledge and skills changed to awareness for trainees over time. This study also addresses how these findings contribute to a greater understanding of the model as well as suggestions surrounding the implications of the transfer of the model across the fields …

Teachers' Perceptions Of Empowerment In Their Work Environments As Measured By The Psychological Empowerment Instrument., Corey Ray Gardenhour

Electronic Theses and Dissertations

The purpose of this study was to investigate teacher perceptions of their empowerment. Six school systems in the Northeast Tennessee region were used in the study. Of the 600 teachers who were surveyed, 312 responded (52%). The Psychological Empowerment Instrument was used to survey the sample.

Research supported the notion that teacher empowerment could be influenced by organizational structure, relationships, communication, conflict resolution, emotional intelligence, motivation, job satisfaction, and transformational leadership. Teacher empowerment also involved servant leadership.

One research question guided the study. From this question, 12 null hypotheses were generated. Means were compared for the 4 dimensions of the …

2008 August, Office Of Communications & Marketing, Morehead State University.

Morehead State Press Release Archive, 1961 to the Present

Press releases for August of 2008.

Total Quality Management In Mine Action, Daniel Eriksson

The Journal of Conventional Weapons Destruction

Here the author relays the relationship between information management and quality management and how the latter depends on the efficiency of the former. With increasingly better tools for mine-action programs in the field of information management, such as the new versions of the Information Management System for Mine Action, the author discusses how mine action will move into a new age of information technology that will allow for better proficiency in the field.