Digital Commons Network^™

An Examination Of The Role Relationship Marketing Plays In The B2b Model Between Chinese Manufacturers And American Distributors, Ran An

Masters Theses

Relationship marketing has been a heated topic in the communication paradigm. The primary relationship is the one between a supplier or provider of goods or services and buyers and users of those goods or services. In order to facilitate it, other stakeholders in the network of relationships may have to be involved. This thesis examined the relationship between Chinese manufacturers and American distributors by a pilot qualitative study. Social exchange theory was used as a scope to analyze the relationship. Nine participants from both sides answered computer-mediated interview questions. Business ethics and worldviews are important factors that businessmen look for …

Using A Peer-Nominated Team To Drive Change And Improve Trust, Timothy Franz, Paul M. Mastrangelo

Psychology Faculty/Staff Publications

The article discusses the use of a peer-nominated team for driving change and improvement of trust in an organization. Topics include the concerns identified by the leadership of an organization during the survey of employees annually, the case study regarding the utilization of a peer nominated, cross-functional team within a multi-national healthcare company in Canada, and the involvement aspired by the client organization to start the change process.

Strange Bedfellows: How An Anticipatory Countermovement Brought Same-Sex Marriage Into The Public Arena, Michael C. Dorf, Sidney Tarrow

Cornell Law Faculty Publications

Since the 1980s, social movement scholars have investigated the dynamic of movement/countermovement interaction. Most of these studies posit movements as initiators, with countermovements reacting to their challenges. Yet sometimes a movement supports an agenda in response to a countermovement that engages in what we call “anticipatory countermobilization.” We interviewed ten leading LGBT activists to explore the hypothesis that the LGBT movement was brought to the fight for marriage equality by the anticipatory countermobilization of social conservatives who opposed same-sex marriage before there was a realistic prospect that it would be recognized by the courts or political actors. Our findings reinforce …

Adverse Impacts Of Furlough Programs On Employee Work Rate And Organizational Productivity, Adedeji B. Badiru

Faculty Publications

This article is primarily a research-provoking exposition against the management approach used in the 2013 government furlough program. It is intended to prompt potentially productive research investigations on the impact of personnel furloughs, particularly on defense acquisition programs. Defense acquisition programs are time-sensitive and systems oriented. What appears as a minor delay in one unit of an acquisition life cycle can lead to long-term encumbrances within the entire defense system, resulting in enormous cost escalation. Pertinent analytical techniques/methodologies are provided to illustrate potential pathways for further research studies of furloughs and how they adversely impact organizational productivity. The author’s intent …

Identification And Identity Building In/By The Christian Church (Disciples Of Christ), David H. Torres

Master's Theses (2009 -)

This study explored the identification process of employees within the national offices of the Christian Church (Disciples of Christ). This research explored identification as an attachment process to particular identity structures (e.g., individual, work group, occupational, and organizational). Findings illustrated particular tensions that emerged during the identification process. The role of faith-based organization, as well as, non-traditional organizational structures was accounted for in the identification process. Results of this study provided some immediate and practical implications for the Christian Church (Disciples of Christ) in their identity building efforts. Most notable, was the relevance of uncovering the identity resources in the …

An Investigation Of Business Transformation Disruptors At The Military Strategic Command Level, Thomas Bock

Engineering Management & Systems Engineering Theses & Dissertations

This dissertation contributes an empirical research on business transformation disruption in the military. Specifically, this exploratory research seeks a better understanding of disruption of business transformation and some of the factors that are likely to impact the transformation process at the military strategic command level. A lack of empirical studies existing in the literature, coupled with the continuous transformation challenges faced by military organizations, make it necessary to conduct this empirical study of business transformation disruption in the military.

This research was carried out utilizing a two-phase mixed-methods approach. The first phase included qualitative data gathering through a series of …

A Realist Ethnography Of Nuclear Security Officer Culture, Douglas J. Evans

Publications

This realist ethnography describes the heretofore unexamined culture of commercial nuclear power security officers over a one-year period from an active participant observer’s perspective. Data include field notes taken during observations at various sites and 15 interviews with security leaders working at or who had recently worked at 12 different commercial nuclear power plants and had previously worked at a dozen other commercial nuclear power plants, thus representing a broad overview of the commercial nuclear security culture. The data also include more than 58 unclassified documents from these sites, industry organizations, and regulatory agencies. An analysis of the data reveals …

What Are The Ideal Characteristics Of Empirically Supported Treatment Adopters?, David A. Patterson Silver Wolf (Adelv Unegv Waya) Phd

Brown School Faculty Publications

There has been a clear and consistent shift in social work practice from offering treatment as usual to implementing empirically supported treatments (ESTs). As social work researchers and practitioners continue to evaluate the effectiveness of ESTs, their impact on clinical outcomes, and the various obstacles to their adoption, a developing literature could offer some guidance on characteristics of EST adopters. This paper provides a beginning discussion of the ideal characteristics of EST adopters both at the organizational and individual-levels. While this is a developing area of study, there are some important findings that could better serve community-based organizations, its work …

Student Perspectives On How Trauma Experiences Manifest In The Classroom: Engaging Court-Involved Youth In The Development Of A Trauma-Informed Teaching Curriculum, Shantel D. West, Angelique G. Day, Cheryl L. Somers, Beverly A. Baroni

Social Work Faculty Publications

This study explores how the lived experience of court-involved youth impacts learning and school culture, and solicits youth voice in creating a trauma-informed intervention to improve student educational well-being. Thirty-nine female students, ages 14 to 18, participated in focus groups to describe externalizing behaviors that they have both witnessed and personally struggled with in the classroom, discuss the perceived causes of these behaviors, and their suggestions for improving school culture to reduce these behavior manifestations in the classroom. Two major categories of behavior were identified, including: “anger emotions” and “aggressive actions.” Students described the causes of behavior as, “environmental influences” …

The National Guard As A Strategic Hedge, James D. Campbell

The US Army War College Quarterly: Parameters

No abstract provided.

Identification Of Current Proficiency Level Of Extension Competencies And The Competencies Needed For Extension Agents To Be Successful In The 21st Century, Dona Lakai, K. S. U. Jayaratne, Gary E. Moore, Mark J. Kistler

Journal of Human Sciences and Extension

In this era of globalization, competency is an issue of concern to any field of professionals and their clients. Competency is an integrated set of skills, knowledge, and attitudes that allow one to effectively carry out the activities of a given work to the standards expected in the employment context. The purpose of this descriptive survey study was to determine the current proficiency level of North Carolina Cooperative Extension agents’ competencies and the other competencies they need to develop to be successful in Cooperative Extension. Findings indicate that the current proficiency level of competency for Extension agents in North Carolina …

Basic And Applied Sociological Work, Joseph R. Demartini

Sociological Practice

No abstract provided.

Cyber Bullying Evolved: Bullying In The Military Workcenter, Dayna M. Friend

Regis University Student Publications (comprehensive collection)

The purpose of this project was to inform readers about the progression of cyber bullying into the military work center. This research has been compiled to aid the thesis topic for the capstone project in the Regis University Criminology program. The proposal relates the involvement of adults (any person over the age of 18) in the epidemic that is cyber bullying. A comprehensive literature review analysis was created on the current research available on cyber bullying in adolescents and the issues that exist within it. It was found that the majority of the research is still in the understanding of …

A Community Of Practice: Librarians In A Biomedical Research Network, Danielle P. De Jager-Loftus, David Midyette, Barbara Harvey

Scholarly Papers and Articles

Providing library and reference services within a biomedical research community presents special challenges for librarians, especially those in historically lower-funded states. These challenges can include understanding needs, defining and communicating the library’s role, building relationships, and developing and maintaining general and subject specific knowledge. This article describes a biomedical research network and the work of health sciences librarians at the lead intensive research institution with librarians from primarily undergraduate institutions and tribal colleges and universities. Applying the concept of a “community of practice” to a collaborative effort suggests how librarians can work together to provide effective reference services to researchers …

Coaching: What Business And Social Researchers Need To Know About It, Raymond L. Forbes

All Faculty and Staff Scholarship

This paper explores the historical and current world of organizational coaching. Coaching is offered as a means of assistance to aid organizational leaders in effectively responding to the stressful external and internal demands associated with their positions or ones to which they aspire. Coaching is also discussed as a vehicle for improving individual and team performance as well as for actualizing a leader’s inherent potential. This work draws heavily upon current literature and practice in both the leadership and coaching fields. It also provides a review of relevant theory, contrasts the roles of leader and manager, defines executive coaching, and …

And They Were There: Reports Of Meetings, Ramune K. Kubilius, Tom Gilson

Against the Grain

No abstract provided.

Assessing The Knowledge Level Of Social Service Professionals On Post-Traumatic Stress Disorder (Ptsd): Creating Training Guides, Charles E. Lawrence, Ph.D., Geraldine L. Palmer Ph.D.

Online Journal for Workforce Education and Development

Objective: Creating training guides for social service workers to deliver more effective services for veterans with post-traumatic stress syndrome. Background: Effective service delivery for veterans with post-traumatic stress syndrome is often hampered by a lack of knowledge about how to identify the signs and symptoms of post-traumatic stress disorder (PTSD). Appropriate training guides can provide integral benefits including: improved situational awareness, more accurate data gathered in the intake process, a reduction in veteran homelessness and prevention of chronic homelessness. Method: A pre-and post-test design was used to determine levels of knowledge guided by Bloom’s Taxonomy (1956). The study focused on …

Organizational Culture, Knowledge Structures, And Relational Messages In Organizational Negotiation: A Systems Approach, Vincent P. Cavataio, Robert S. Hinck

Journal of Collective Bargaining in the Academy

This study examines a recent bargaining process between the Faculty Association and Central Michigan University. Taking a systems approach, we began with the assumption that a healthy organizational culture produces negative feedback which can help keep participants at the bargaining table despite disagreement. However, if organizational members’ relationships are threatened, organizational culture unravels as destructive messages provide positive feedback to disrupt the system and make impasse more likely. To understand how an university’s culture is impacted during contract negotiations we examined messages published in a university student newspaper, transcripts from the local NPR station, CMU’s press releases, a Facebook page, …

An Assessment Of Supervisory Well-Being In A Statewide Guardian Ad Litem Program, David K. Pooler, Johnny Jones

Journal of Adolescent and Family Health

Guardian ad Litem programs recruit, train, and supervise volunteers who are court-appointed to represent and advocate for the best interests of children in family court proceedings involving allegations of abuse or neglect. This manuscript presents the results of an assessment of supervisory well-being. We assessed 81 supervisors on four measures of well-being and presented a staff development workshop to discuss the findings. The assessment found that Guardian ad Litem supervisors had less social support, lower self-esteem, stronger caregiving identities, and more distress than a comparison group of social workers. We discuss the salience of leadership and supervisory support in promoting …

A Method For Evaluating Library Liaison Activities In Small Academic Libraries, Jonathan Miller

Faculty Publications

This article presents a practical method for formative, self-reflective assessment of the liaison activities of individual librarians and to evaluate liaison activities in general. Many libraries evaluate their liaison programs, but few evaluate the effectiveness of individual librarians’ efforts within the program.

Librarians of Rollins College redefined and re-branded their liaison program as “Your Librarian.” As part of this effort, the author surveyed the faculty and assessed the program and the effectiveness of individual librarians. The author outlines the liaison responsibilities, the survey instrument, and how the results are analyzed and used in a process of continuous reflective improvement for …

The Triple Bottom Line: Portable Applications And Best Practices For Sustainability In Academic Libraries, Anne M. Casey, Jon E. Cawthorne, Kathleen Delong, Irene M.H. Herold, Adriene Lim

Staff Works - Hunt Library

Triple Bottom Line Accounting (TBLA) refers to a method of measuring the economic, environmental, and community service impacts of an organization rather than the traditional practice of measuring just the financial bottom line. This chapter explores TBLA from a historical point-of-view; offers examples in higher education and discusses the implications for academic libraries. It concludes with ideas for the implementation of TBLA in libraries.

Protocol For Culturally Responsive Organizations, Ann Curry-Stevens, Marie-Elena Reyes, Coalition Of Communities Of Color

Center to Advance Racial Equity Publications and Reports

Communities of color have long been marginalized in mainstream service delivery – invisible in terms of their access to resources and services, the adequacy of such services, and in the types of interventions available to members of the community. When available, organizations have been ripe with inequitable outcomes. Today, greater attention to racial equity exists, with local leaders of color having been able to leverage influence to ensure that stronger accountability exists among mainstream organizations in terms of how well communities of color are served, with heightened emphasis on the cultural responsiveness of the entire organization. At the request of …

The Relationship Between Emotional Intelligence And Leadership Styles Of African American Law Enforcement Executives, B. Bernard Ferguson

2010-2016 Archived Posters

Ineffective leadership within police organizations has resulted in worker disengagement, absenteeism, and high turnover. This quantitative study examined the relationship between ethnicity, emotional intelligence (EI) and leadership styles of African American law enforcement executives. Hypotheses were tested using data collected from 130 members of the National Organization of Black Law Enforcement Executives (NOBLE), and comparing results to data from a prior similar study using Caucasian law enforcement executives. Results indicated that ethnicity had a statistically significant relationship with EI and leadership style factors.

How Ohio Adult Literacy Instructors View Themselves As Adult Learners Within Professional Development: Learning Style And Motivation Assessment In The Negotiation For Activity Selection, Rosary-Joyce Melonie Kennedy

ETD Archive

The purpose of this study was to examine the role of the Adult Basic Literacy Education/Adult Basic Education and Literacy educators as adult learners and participants in professional development and continuing professional education, their motivation for participation, and the types of activities in which they engaged. The sample consisted of eighty adult literacy instructors who taught in various educational and institutional settings. This mixed method research design included questionnaires and semi-structured interviews to collect data. This study revealed that Adult Basic Literacy Education/Adult Basic Education and Literacy teachers were aware of their various learning styles, acknowledged the benefit of using …

Training, Development & Leadership: The Need For And Feasibility Of Establishing A Commercial Banking Development Program Inside A Mid-Size Bank Headquartered In The Upper Midwest, Jolene J. Wall

Theses and Graduate Projects

The purpose of this study was to explore the need for and feasibility of establishing a Commercial Banker development program inside a mid-size Bank located in the upper Midwest. Organizations could be facing a talent shortage in the coming years as the Baby Boomer generation begins to retire. Organizations are looking for ways to develop future employees to fill employment gaps. Many organizations today are utilizing internship programs as a tool for new employee development. Internship programs allow organizations to recruit top talent from local universities, while keeping traditional recruiting and onboarding costs contained. lnternship programs are currently being utilized …

Servant-Leadership: A Feminist Perspective, Kae Reynolds

International Journal of Servant-Leadership

At the heart of this paper is the notion that servant-leadership has potential as a feminism-informed, care-oriented, and gender-integrative approach to organizational leadership. Although there is a significant body of literature on feminist and gender-based interpretations of leadership, the same is not true for servant-leadership. The main contributors to date include Crippen's (2004) narrative inquiry of three women servant-leaders, Eicher-Catt's (2005) feminist critique of servant-leadership, Oner's (2009) and Barbuto and Gifford's (2010) empirical studies of gender differences in servantleadership, and Ngunjiri's (2010) phenomenological study of African women servant-leaders.

Educating For A Changing World: The Importance Of An Equity Mindset, Judith A. Ramaley

Public Administration Faculty Publications and Presentations

Our nation's colleges and universities are being asked to play demanding roles in creating the capacity for active and engaged collaboration and collective action to address complex challenges that are shaping the world we live in. An essential ingredient of any effort to build healthy communities for any purpose, including education, is the cultivation of equity and inclusion. In this article, we discuss what these terms mean in practice and how to draw upon the talents and experiences of all the members of a diverse community in order to understand and address the pressing social, cultural, economic, and environmental challenges …

Leadership And Management Training In The North Carolina Judicial System: An Examination Of Identified Need, James E. Hardin Jr.

Duke Law Master of Judicial Studies Theses

The purpose of this paper is to ask whether North Carolina public service lawyers and judges believe that their judicial districts perform with maximum efficiency or whether there could be functional improvement with leadership and management training for system leaders, and with the perceived need of such training, as articulated by these professionals, what a general training model might look like. A brief examination of the institutionally provided leadership and management training offered to system leaders shows sparse resources are expended to develop leaders and train them so that they have the skills to direct individual organizations and change the …

The Effect Of Therapist White Privilege Attitudes On Client Outcomes And The Therapist-Client Relationship, Kristin M. Miserocchi

Theses and Dissertations--Educational, School, and Counseling Psychology

Counseling Psychology has emphasized the importance of using multicultural and social justice frameworks in psychotherapy to avoid reenacting in session the privilege and oppression dynamics that exist in larger society. People of Color have historically underutilized psychotherapy services and have higher attrition rates when they do attend therapy, even though they have been more likely to face more sources of psychological distress (Kearney, Draper, & Baron, 2005; Sue & Sue, 2008). Additionally, White therapists have been over-represented in professional and training settings (Fouad & Arredondo, 2007; Hays & Chang, 2003). Add to that the fact that therapists have been trained …

Improving Professional Skills Through Adversity: A Phenomenological Study Of Mergers And Acquisitions, Randy Anita Rutledge

Department of Conflict Resolution Studies Theses and Dissertations

Company mergers and acquisitions often create tremendous conflict for employees because they force them into a spiral of organizational change. In this environment, employees are challenged with redefining themselves within a new organization. The purpose of this phenomenological study was to discover and explain the particular conflict experiences of professional employees who experienced the merger and acquisition of their company. A phenomenological research study was conducted to discover and describe the shared conflict experiences of professional employees during the merger and acquisition of their consulting firm. Semi-structured in-depth interviews were conducted with 17 self-identified professional employees. It was found through …