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Organizational Change Process Milwaukee - Implementation Overview, Quality Improvement Center For Workforce Development

Other QIC-WD Products

Implementation Team

The QIC-WD worked with the Division of Milwaukee Child Protective Services (DMPCS) to establish an implementation team to lead the development and implementation of the workforce project. The implementation team was composed of representatives from Human Resources; Quality Assurance; DMCPS frontline staff, supervisors, and administrators; Department of Children and Families state office leaders, the Site Implementation Manager (SIM), and three members of the QIC-WD (representing expertise in workforce, implementation, and evaluation).

The implementation team met monthly, face-to-face for the first year of the project. During these meetings, the SIM led the team in discussions about intervention development, implementation …

Revisiting Strategy In A Time Of Crisis, Gregory A. Smith

Faculty Publications and Presentations

The season of upheaval brought on by the COVID-19 pandemic is a critical occasion for libraries to revisit their organizational strategies. Strategy includes two complementary dimensions: alignment with the environment and the pursuit of competitive advantage. Rapid changes in the environment call for practicing strategic thinking iteratively rather than engaging in a fixed rhythm of multi-year planning. An effective library strategy displays four key attributes: (1) It responds to the concerns of diverse stakeholders. (2) It is flexible enough to adapt to emerging conditions. (3) It enacts organizational mission but can also help to reshape it. (4) It integrates with …

Organizational Change Process Milwaukee - Site Overview, Quality Improvement Center For Workforce Development

Other QIC-WD Products

The Division of Milwaukee Child Protective Services (DMCPS) of the Wisconsin Department of Children and Families (DCF) has approximately 185 State employees, responsible for the delivery of child protective services and ongoing case management services through contract agencies in Milwaukee County. DMCPS performs intake and investigative functions, while ongoing casework is managed by partner agencies in the community.

The majority of DMCPS staff work in the Access Section (hotline) and the Initial Assessment Bureau (IAB). Within the IAB was a constellation of Initial Assessment Specialists (IAS), mentors, supervisors, and program directors, who are led by the Bureau Director. While the …

Organizational Subcultures And Safety Culture In Shipping : Case Study Of Algeria, Nadhir Kahlouche

World Maritime University Dissertations

No abstract provided.

Futurological Fodder: On Communicating The Relationship Between Artificial Intelligence, Robotics, And Employment, Michael E. Samers Dr

Geography Faculty Publications

This article examines the debate concerning the employment implications of the so-called ‘Fourth Industrial Revolution’ (FIR) or the increasing presence of artificial intelligence and robotics in workplaces. I analyze three ‘genres’ associated with this debate (academic studies including neo-classical and heterodox/post-human approaches, the ‘gray literature’, and popular media) and I argue that together they represent ‘futurological fodder’ or discourses and knowledges that ‘perform’ the FIR and its purported consequences. I contend further that these genres involve a complex mix of ethics and politics, and I conclude with a reflection on the political implications of the FIR debate.

The Longitudinal Effects Of A Family And Sleep Supportive Intervention On Service Member Anger And Resilience, Shalene Joyce Allen

Dissertations and Theses

The vast majority of workplace intervention research on employee anger and resilience primarily focuses on individual-level strategies for mitigating employee anger and resilience outcomes in the workplace, with no studies having examined these outcomes with tangible occupational health interventions utilizing organizational-level techniques. Thus, the current study extends the literature on how to provide improvements in employee anger and resilience using higher system and organizational change mechanisms by providing evidence-based support for the effectiveness of a Total Worker Health® intervention, referred to as the Family and Sleep Supportive Intervention Training (FaSST). This approach employs both health protection and health promotion strategies …

Managing Without Capitalism: Transforming Library Leadership In Service Of Anti-Racism, Inclusion, And Equity, Heather Slania

New Librarianship Symposia Series: Fall 2021

Library leaders at all levels are grappling with addressing institutional racism. Despite years of diversity, equity, inclusion, and accessibility (DEIA) interventions and a recognition of the overwhelming whiteness of libraries, the profession is not a better or safer place for library workers of color, people from other marginalized communities, or anyone who has had to endure the normalized toxic library work environment.

Leaders are stuck and previous interventions have failed primarily due to two factors:

• Modern libraries (and the institutions that hold them) were constructed as tools of white supremacy.

• Library leadership and management concepts/practices are rooted in capitalism.

Numerous …

Moralizing The Law: Lactating Workers And The Transformation Of Supervising Managers, Elizabeth A. Hoffmann

Department of Sociology Faculty Publications

The Lactation at Work Law amended the Fair Labor Standards Act to mandate employer accommodation of employees’ breast milk expression. Interviews with employees, human resource specialists, and supervising managers in nine industries found that some organizations’ supervising managers, who initially perceived accommodations only as a legal mandate furthering managerial goals, over time changed to understanding lactation accommodations through a children’s-health lens that created morality-driven motivations for legal compliance–a “moralization of the law.” Educational discussions with lactating employees not only provided these supervising managers with insights into lactation at work, but also sensitized them to ethical issues surrounding lactation accommodations.

Moralizing The Law: Lactating Workers And The Transformation Of Supervising Managers, Elizabeth A. Hoffmann

Department of Sociology Faculty Publications

The Lactation at Work Law amended the Fair Labor Standards Act to mandate employer

accommodation of employees’ breast milk expression. Interviews with employees, human resource specialists, and supervising managers in nine industries found that some organizations’ supervising managers, who initially perceived accommodations only as a legal mandate furthering managerial goals, over time changed to understanding lactation accommodations through a children’s-health lens that created morality-driven motivations for legal compliance–a “moralization of the law.” Educational discussions with lactating employees not only provided these supervising managers with insights into lactation at work, but also sensitized them to ethical issues surrounding lactation accommodations.

Fostering Perceived Organizational Support During Organizational Change, Linda Shanock, Joann Shehani Peiris, Alexandra M. Dunn, Haley Woznyj

River Cities Industrial and Organizational Psychology Conference

Dealing with change is a regular occurrence for organizations these days. Whether organizations must react to an unplanned change or have time to proactively think through the implementation of a planned change, it is important for organizational representatives (e.g., supervisors, executives, HR professionals) to recognize that the change can and will affect their employees. No matter the type of change, employees are likely to feel uncertainty, anxiety, and stress through the change process and may also think of quitting. Despite literature pointing out that support can be helpful during change, there is not much literature on how employees feel supported …

Non-Financial Aspects Of Perceived Affordability Improvement, Taylor Yeazitzis, Amelia K. Falcon, Kristin Weger

River Cities Industrial and Organizational Psychology Conference

Affordability within industry has grown in interest over the years as organizations strive to balance performance and cost effectiveness in projects. The desire to produce high quality outputs while adhering to budgetary and schedule limitations has led to a shift in focus that emphasizes improving affordability through organizational changes and practices. There are often variations in perceptions of applications and best practices in regards to affordability improvement. These variations may lead to misunderstandings between individuals, teams, and organizations when implementing a strategy to improve affordability. The purpose of the current study is to ascertain how individuals within the National Aeronautics …

Reflecting On An Academic Career: Associations Between Past Mentoring Investments And Career Benefits, Jordan Boeder, Veronica Fruiht, Kevin Erikson, Sarah Hwang, Giovanna Blanco, Thomas Chan

Psychology | Faculty Scholarship

Receiving mentoring is associated with lasting career benefits ; however, less is known about long-term career gains for mentors. A national sample of retired academics were surveyed to examine associations between past mentoring behaviors and current evaluations of their careers. Participants (N = 277) were on average 73.6 (SD = 6.2) years old with 34.9 (SD = 8.0) years of occupational tenure and 7.7 (SD = 5.8) years post-retirement. Structural equation modeling results demonstrated that having more protégés (β = .19, p = .024) and engaging in more mentoring behaviors (β = .18, p …

Who To Choose? Rating Broker Best Practices In The Medicare Advantage Industry, Darwin R. Hale

USF Tampa Graduate Theses and Dissertations

The purpose of this study is to help navigate the U.S. Healthcare system in a way that maximizes value and minimizes risk to Medicare Beneficiaries. We do this through the creation of a tool that will aid in the selection of an independent health broker. Brokers are the trusted resource who have the responsibility and expertise to optimize client value through needs analysis, education, and expectations setting. Beneficiaries need help with life impacting health and wellness decisions and ongoing support across the continuum of care. The qualitative research included interviews of industry experts with combined Medicare experience of more than …

Multiracial Individuals And Educational Testing, Karen Alexander

The Nebraska Educator: A Student-Led Journal

A literature review focused on quantitative measures and methods regarding multiracial individuals and educational testing revealed that multiracial individuals are uniquely different than monoracial individuals in terms of their racial identity and these unique identities interact with test scores. Until recently, this uniqueness has been ignored by institutions and within the field of educational testing. The uniqueness of multiracial identity should be taken into consideration when using test measures to make decisions for selection and when comparing group outcomes. The review provides a brief picture regarding the history of categorization of multiracial individuals and current research which connects the multiracial …

“It’S Not Really Hate Crime” – Reframing Hate Crime As Not Police Business” – Police Narratives Of Resistance And Denial, Timothy Bryan, Lorretta Trickett

Journal of Hate Studies

Within a global pandemic and increased questioning of police utility and legitimacy around racism and violence against women and girls (VAWG), this article examines the gap between police policy and practices on hate crime. Based on research with police forces in Canada and the UK, it demonstrates how police officers view hate crime through a policing rather than victim-centred mandate. Without reframing hate crime as a public and community safety issue, hate crime policies and procedures designed to ‘take hate crime seriously’ are unlikely to do just that. Real ‘commitment’ is needed to tackle hate crime as part of the …

The Roles Of Growth Mindset And Rational Beliefs As Personal Resources On Employees’ Job Performance And Work Engagement : Applying The Job Demands-Resources Model In The Greater Bay Area, Nuoxun Lin

Lingnan Theses (MPhil & PhD)

The purpose of the thesis is to investigate certain kinds of personal resources, especially growth mindset and rational beliefs, that could equip employees who work and live in the Greater Bay Area (GBA) to enhance their job performance to face a competitive and everchanging workplace.

The current research consists of three studies: Study 1 (N = 801, 61.5% female) was a cross-sectional survey which examined the structural validity and relationships between growth mindset, rational beliefs, work engagement, and job performance in the motivational path of the JD-R model. We collected data from Hong Kong and mainland China. Study 2 (N …

Exploring And Exploiting The Dynamics Of Networks In Complex Applied Research Projects: A Reflection On Learning In Action, Paul Coughlan, David Coghlan, Clare Rigg, Denise O'Leary

Books/Book Chapters

Since 1984, the European Union (EU) has supported research and development activities covering almost all scientific disciplines through a series of multi-annual Framework Programmes. The current programme is Horizon 2020. Common across the key indicators of research project performance have been actions by companies, including introduce and test innovations new to the company or the market. Initiatives to achieve these objectives require researchers to generate transdisciplinary knowledge in partnership with practitioners as co-researchers. This paper reflects on the authors’ experience of engaging in five EU-funded complex applied research projects over 20 years. The paper locates the process of the five …

Universities As Arts And Cultural Anchors: Moving Beyond Bricks And Mortar To Entrepreneurship, Workforce, And Community Development Approaches, Amanda Ashley, Leslie Durham

Urban Studies and Community Development Faculty Publications and Presentations

Economic developers refer to universities as anchor institutions because they are rooted regional economic drivers that are sites for development, incubation, entrepreneurship, workforce training, and knowledge transfer. Most anchor research speaks generally about the university or focuses on STEM. Our study asks: to what extent are public universities arts and cultural anchors? Through a comparative case analysis supplemented with interviews of field innovators and a translation of transdisciplinary literature, we deepen the anchor concept, and we propose a conceptual assessment tool. Our applied research helps universities move from being an arts patron to an arts entrepreneur, investor, innovator, and catalyst.

Business Models For Post-Crisis Information Ecosystems, Antje Mays

Library Faculty and Staff Publications

Since early 2020, the global COVID-19 pandemic has interrupted activity across business, education, research, and communities. Public health safety precautions have forced drastic reductions in economic and educational activity, resulting in widespread economic uncertainty and sizeable budget cuts. With library budgets already declining since the 2001-2002 recession following the dotcom crash and more steeply since the 2007-2009 Great Recession spawned by the financial crash, the pandemic has accelerated trends that were already underway. Libraries’ reduced purchasing power places the information ecosystem at risk of contraction in the race to contain costs. While economic contexts and publishing forms have changed considerably. …

A Way Forward: Uf Race Scholars On Support, Obstacles, And The Need For Institutional Engagement, Katheryn Russell-Brown, Ryan Morini

UF Law Faculty Publications

This research project was designed to identify strategies and steps the University of Florida (UF) can take to more effectively support faculty whose work focuses on race or anti-racism. These steps can considerably strengthen UF’s foundations for scholarship on race, an imperative for a top-five public university that is also the state’s flagship academic institution. This report is based on interviews with and survey responses from UF faculty members whose scholarship focuses on issues of race or anti-racism. The 39 faculty members who participated in the study represent a broad range of disciplines and colleges, spanning arts, humanities, social sciences, …

Organizational Leadership In Funeral Homes During The Covid-19 Pandemic, Lafonda L. Ehlers

Doctor of Education (Ed.D)

The purpose of this non-experimental, quantitative study was to describe the impact that the onset of the COVID-19 pandemic had on essential elements of organizational leadership in the funeral home industry. A quantitative, cross-sectional survey approach was utilized as this study was intended to be a stand-alone study to provide a snapshot of current organizational elements of funeral homes impacted after the onset of the COVID-19 pandemic. All the employees of a six-location, family-owned funeral home in the Midwest, with the exception of two employees the researcher had direct supervision over, were emailed a survey titled A Non-Experimental, Quantitative Study …

The Meaning Of Leadership For Leaders Of Private Universities In Indonesia, Immanuel Yosua, Juliana Murniati, Hana Panggabean

BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi

Leading a university is generally more complex than a business organization, as the situation requires the presence of a leader who not only meets the criteria but is also willing to lead, a very rarely found combination in universities. Interestingly, although it is not easy to find academics with such qualities, these people still exist because they see the importance of leading for the survival of the organization. Therefore, it becomes interesting to understand how they ascribe meaning to their leadership amid the difficulties they must deal with. This study was conducted using in-depth interviews with 13 academic leaders to …

What Will Affect The Diffusion Of Ai Agents?, James W. Dearing

Human-Machine Communication

For billions of people, the threat of the Novel Coronavirus SARS-CoV-2 and its variants has precipitated the adoption of new behaviors. Pandemics are radical events that disrupt the gradual course of societal change, offering the possibility that some rapidly adopted innovations will persist in use past the time period of the event and, thus, diffuse more rapidly than in the absence of such an event. Human-machine communication includes a range of technologies with which many of us have quickly become more familiar due to stay-athome orders, distancing, workplace closures, remote instruction, home-bound entertainment, fear of contracting COVID-19, and boredom. In …

Biden Administration U.S. Space Force Policy Literature, Bert Chapman

Libraries Faculty and Staff Presentations

Provides details on U.S. Space Force policy literature produced by the Biden Administration during its first eight months. Includes announcements that the Biden Administration will continue this new armed services branch begun during the Trump Administration. Features congressional testimony of Biden Administration officials such as Secretary of Defense Lloyd Wilson and Air Force Space Command leader General James Dickinson, the text of Space Force's 2021 Digital Force Vision document, congressionally approved FY 2022 space force budget figures, congressional committee comments and report requirements contained in emerging defense spending legislation, the emergence of collaboration between Space Force and universities such as …

Municipal Consolidation And Organizational Realities: A Case From New York City, Bakry Elmedni, Sade V. Mcintosh, Beverly P. Lyons

Journal of Public Management & Social Policy

Consolidation in the public sector has always been conceptualized as a tool for enhancing service provision and fiscal responsibility. The evidence is dubious in both front. Using self-administered questionnaire and follow-up interviews, this study attempts to explain why the merger of two NYC agencies (DJJ into ACS) is incomplete after six years based on employees’ perception. The paper contends that a well-designed and carefully-negotiated merger can lead to harmony while meeting the intended goals of the new organization. The study concludes that because of insufficient efforts in the three phases of merger (pre-merger, during and post-merger), employees were oblivious to …

High School Journalism Advisors And African American Students, Jerry Crawford Ii

Journal of Research Initiatives

This study examined whether African American participation in high school journalism is lower than the participation of other students in the State of Kansas. Past research has found that participation in high school newspapers and yearbook staff is often the pathway for students to consider careers in journalism. For the sake of this study, participation was defined as "any school-directed journalistic activity or program where students are allowed to produce content." This study used a questionnaire sent to 100 high school advisers and teachers, experimentally accessible in the state, administered over three years as the survey instrument. The response rate …

Lone Star Wars: Lngs, Communities, And Globalization Versus Local Resistance In The Laguna Madre Region Of Coastal South Texas, Terence Garrett, Arthur Sementelli

Political Science Faculty Publications

Purpose: to theoretically contextualize the Liquefied Natural Gas (LNG) issue using Bauman and Debord. More generally, this research provides a theoretical and qualitative context to understand the LNG issue in discussions of environmental management, globalization, and local government.

Design/methodology/approach: this article uses Boje’s narrative case study approach to analyze the politics around localized resistance movements to LNG production in the Rio Grande Valley. Specifically, the study examines data collected from the Federal Energy Regulatory Commission (FERC), personal interviews, and public declarations (newspapers, blogs, social media) to create an historiographical account of LNGs in the RGV to analyze the Laguna Madre …

Readiness Of Counselor Education And Supervision For Suicide Training: A Cqr Study, Jenny L. Cureton, Elysia V. Clemens, Janessa Henninger, Connie Couch

Journal of Counselor Preparation and Supervision

The Counselor Education and Supervision professional community is responsible for providing training on suicide to Master’s students in counseling. Elevated suicide rates and historically insufficient training along with updated practice, ethical, and accreditation standards necessitate changes to counselor preparation on suicide. Readiness assessment can support the CES community’s aims to meet such standards. A Consensual Qualitative Research team utilized a community readiness framework to analyze interviews with fifteen educators, administrators, and supervisors in diverse CACREP-accredited programs. Readiness findings inform counselor preparation and policy at the course, program, state, and national level.

The Faculty Notebook, September 2021, Provost's Office

Faculty Notebook

The Faculty Notebook is published periodically by the Office of the Provost at Gettysburg College to bring to the attention of the campus community accomplishments and activities of academic interest. Faculty are encouraged to submit materials for consideration for publication to the Associate Provost for Faculty Development. Copies of this publication are available at the Office of the Provost.

Organizational Change Process Milwaukee - Evaluation Overview, Quality Improvement Center For Workforce Development

Other QIC-WD Products

The QIC-WD evaluation was conducted with the support of the Division of Milwaukee Child Protective Services (DMCPS) to determine if an Organizational Change Process intervention (Availability Responsiveness Continuity or ARC) was effective in improving workforce and child welfare outcomes.

Research Questions

Process Evaluation

1. Did the ARC purveyor follow the training curriculum with fidelity and quality delivery?
2. Did the ARC Team Leaders follow the ARC implementation model with fidelity and quality?
3. Were participants satisfied with the quality of leadership, training, and group dynamics?
4. Did participants learn the required concepts and skills?
5. What were the mediators of fidelity and training outcomes?
6. Did …