Digital Commons Network^™

The Right Kind Of Human-Like: Measuring And Testing Human-Likeness Perceptions Of Text-Based Conversational Agents, Carolin Ischen, Elizabeth Wang, Edith G. Smit

Human-Machine Communication

While conversational agents are designed with human-like features to facilitate interaction, the scholarly understanding of users’ perception of human-likeness as a key concept in human-machine communication remains underexplored. This paper provides a threelegged typology of human-likeness perceptions of text-based conversational agents, including the dimensions of appearance, capacity, and personality. Based on responses of 373 participants, the paper identifies measurement instruments for the different dimensions. Furthermore, it tests to what extent social cues commonly applied in customer service chatbots influence the different dimensions of human-likeness perception. Next to a set of direct measurements, factor analysis confirmed two indirect measurements for appearance-based …

Unexpected Encounters With Spot In The Wild: Sensemaking As Communicative Boundary Work With Robots, Annette Markham, Constanze M. Leeb, Brooke Ann Coco, Daniel Kirby, Lu Liu, Edoardo Lomi, Lucy Thornton, Kelly Ka-Lai Chan, Bradley R. Crammond

Human-Machine Communication

As near-autonomous and AI-embedded robots continue to appear in public settings, their sociality and interactivity is a critical part of the social fabric. This article presents emerging themes from a large-scale ethnographic study of granular-level public interactions between more than 400 people who have an unexpected encounter with Boston Dynamics’ robot “Spot” in a public square in Melbourne. Conceptualizing Spot as a boundary object enables us to highlight patterns of sensemaking as people grapple with ontological disruptions through micro-level interactions; within the self, with other people, or between the self and the robot. Based on thematic analysis of multimedia data …

Looking Beneath The Surface: Understanding Fetal Alcohol Spectrum Disorder Through The Caregiver’S Lens—Support, Advocacy, And Self-Care, Melissa Fredin

Master of Arts in Human Services

Fetal Alcohol Spectrum Disorder (FASD) is a lifelong neurodevelopmental disability resulting from prenatal alcohol exposure that can affect cognitive functioning, adaptive skills, communication, emotional regulation, and daily living abilities. Individuals with FASD and their caregivers often face complex challenges while navigating behavioral, educational, healthcare, human service, and criminal justice systems. Although awareness of FASD continues to increase, gaps remain in caregiver education, professional understanding, and access to coordinated, trauma-informed supports. The literature indicates that caregiver education is central to improving outcomes for individuals with FASD and is associated with stronger advocacy, more effective support strategies, greater caregiver resilience, and improved …

Emotional Intelligence Deficits And Behavioral Escalation Among Justice-Involved Populations, Aleasa M. Word

Master of Arts in Human Services

This capstone examined the relationship between deficits in emotional intelligence and behavioral escalation among justice-involved populations, who frequently demonstrated challenges with emotional regulation, impulse control, aggression, and behavioral escalation. However, many correctional interventions, including traditional anger management programming, emphasized behavioral compliance rather than the underlying emotional processing deficiencies that contributed to these behaviors. This project synthesized existing peer-reviewed literature from psychology, criminology, forensic behavioral health, and correctional rehabilitation research to examine how low levels of emotional awareness, emotional regulation, empathy, and interpersonal functioning are associated with aggression, recidivism, and escalating behaviors. Findings suggested deficits in emotional intelligence were consistently associated …

Spiral & Wheel, Red Audiss

Graduate Student Portfolios, Professional Papers, and Capstone Projects

No abstract provided.

Exploring The Perspectives Of Individuals Who Were Formerly Incarcerated To Determine The Barriers And Facilitators To Successful Reentry Programs In Maryland, Ansu Sawi Momoh

Walden Dissertations and Doctoral Studies

Due to persistently high rates of incarceration and recidivism, the Maryland Department of Public Safety and Correctional Services developed policies and programs geared towards reducing recidivism. Existing literature indicated that successful reentry depends on access to coordinated support services, there was a lack of qualitative studies that explored the perspectives of individuals who were formerly incarcerated, specifically in the state of Maryland. The purpose of this generic qualitative research was to understand the reentry process from the perspective of 12 individuals who were formerly incarcerated. Semi structured interviews were used to explore the barriers and facilitators within the re-entry programs …

Post-Pandemic Telebehavioral Health: Sustaining And Regulating Remote Mental Health Care As A Core Modality, Weiqiao Dong

Dartmouth College Master’s Theses

The United States continues to face a persistent mental health crisis after the COVID-19 pandemic, raising a policy question about the long-term role and regulation of telebehavioral health as a core modality of care. This thesis examines that question through a case study of New York State, an early center of the pandemic and a leader in telehealth policy reform.

Guided by the Health Policy Triangle framework, this thesis integrates longitudinal data from all 62 New York counties for 2010-2025 with a 2025 cross-sectional dataset covering 61 counties. Seventeen standardized indicators are organized into four dimensions: geographic, economic, demographic, and …

The Influential Integration Of Emotional Intelligence And Discipleship: A Thesis For The Degree Of Doctor Of Ministry, Shawna R. Willis

Doctoral Dissertations and Projects

The end goal of this research was to create a training guide manual that integrates discipleship and emotional intelligence to introduce and educate believers on how God made them through the collation of three well-known emotional intelligence tools: temperament, personality, and skill strengths. The three validated assessments were Arno Profile Assessment from the National Christian Counseling Association, Myers-Briggs Type Indicator, and Gallup StrengthsFinder©. Participants completed five steps of intervention design that aimed to increase emotional intelligence with a final step of training that taught biblical tools and Scripture resources to manage emotions, make godly relational choices, and apply towards discipleship. …

The Impact Of Blockchain-Linked Audit Trails And Stakeholder Feedback Loops On Ethical Adherence In The U.S. Federal And State Agencies, Leon Pikor

Doctoral Dissertations and Projects

This dissertation explores the impacts of blockchain-based audit trails and stakeholder feedback loops on ethical conduct in U.S. federal and state public administration. The study addresses ongoing ethical problems in government, such as low levels of accountability, inadequate procedures, policy manipulation, and a waning public confidence in government, despite the existence of government ethics codes and oversight bodies. Ethical adherence is considered using two complementary theories: the virtue theory (Honesty, Fairness, Integrity, Responsiveness, Trust) and the deontological theory (Duty fulfillment, Rule following, Documentation, Accountability, Procedural compliance). The study was conducted with closed and open-ended answers from public administration participants who …

The Intersectionality Of Juvenile Justice And Education: A Comparative Study Of Educational Governance Typologies Within The Juvenile Justice System, Domonique Mckenzie-Charles

Doctoral Dissertations and Projects

Each year, a number of youths find themselves at an intersection between the school-to-prison pipeline (SPP) and the criminal justice system. This research study examined the relationship between educational governance typologies of juvenile justice systems and juvenile recidivism in 10 U.S. states, with a centralized focus on the model of internalized governance. The purpose of this research study was to develop a comparative typology of educational governance through the evaluation of leadership structures, to assess the association between educational governance typologies and rehabilitative outcomes. The following comparative study discovered how educational governance typologies differ across states and whether these differences …

Passing The Mantle: An Explanatory Sequential Study Of Mentoring And Succession In Ministry, Carol Anne Hankinson

Doctoral Dissertations and Projects

This project developed an eight-week mentorship framework to address leadership succession in collaborative organizations. According to the Barna Group (2023), the aging of the American clergy has reached crisis levels for the Church. Christian institutions of worship must adopt a plan of action to address this concern. Scripturally and historically, mentorship has been God's plan for passing the mantle from senior to junior leaders (Akoto, 2024). Burns's (1978) theory of transformational leadership advocates relational mentorship to advance an organization's mission and purpose. To this end, the researcher explored an intentional mentorship program with 28 participants. A mixed-methods explanatory sequential design …

Evaluating Administrative Strategies For Implementing Emergency Response Policies: A Public Administration Approach To Active Shooter Incidents, Christopher J. Ferro

Doctoral Dissertations and Projects

The purpose of the proposed study is to address the persistent problem of ineffective implementation of emergency response policies for active shooter incidents within public agencies. Despite the development of numerous laws, public policies, and preventive measures aimed at mitigating such incidents, challenges remain in how such policies are administered and executed by public administrators. The proposed study will examine the administrative processes and strategies that shape how relevant policies are implemented and evaluated for effectiveness. The research will incorporate a qualitative design by examining case studies of successful and unsuccessful active shooter incident responses, conducting semi-structured interviews with public …

Quoting The Silver Screen: The Communication Influence Of Film Dialogue, Albert Clayton Vandiver Jr.

Doctoral Dissertations and Projects

This qualitative thematic analysis study researched the topic of film dialogue elements used in common interpersonal discourse. These elements, or movie quotes, were observed to manifest as meaning-filled symbols in communication throughout American culture. This phenomenon, and the gap in scholarly literature or lack of research on movie quotes within the field of communication, underscored the significance and need for investigation. This study employed a qualitative methodology using the thematic analysis approach in evaluating data. Research questions were designed to focus the study on internal motivation for, and external influence on, movie quote usage. 17 screened adult participants provided valid …

How Do U.S. Advisors Interpret Successes, Failures, And Strategic Adaptations During Joint Operations In The Philippines, And What Do These Interpretations Reveal About The Processes Shaping Advisory Outcomes Applicable To Future Strategy In The Pacific?, Steven C. Miller

Doctoral Dissertations and Projects

Operation Enduring Freedom-Philippines was a 14-year mission that entailed a 21st-century, long-term special operation conducted by the United States with a partnered nation in the Pacific. This qualitative study explored how U.S. advisors interpret successes, failures, and strategic adaptations during joint operations in the Philippines, and what these interpretations reveal about the processes shaping advisory outcomes applicable to future strategy in the Pacific. The research evaluated the successes, challenges, and adaptations the U.S. soldiers experienced while deploying as advisors for counterterrorism operations. Data was collected by surveying participants who served as members of the U.S. task force in the southern …

A Qualitative Descriptive Study Of Secular And Christian-Based Correctional Operations: Exploring The Impact On Recidivism, Reintegration, And Spiritual Transformation, Cullen B. Burch

Doctoral Dissertations and Projects

This qualitative descriptive study examines the effectiveness of secular versus Christian-based correctional programs in reducing recidivism among offenders and enhancing reintegration outcomes. The primary purpose is to explore perceived limitations of secular correctional methodologies, given observed challenges such as rising recidivism and limited offender transformation. In contrast, Christian-based programs, grounded in biblical principles and spiritual transformation, are posited to foster meaningful change among offenders. The study focuses on the perspectives of formerly incarcerated individuals who participated in secular and faith-based initiatives while incarcerated in Texas. Data collection is exclusively qualitative, involving semi-structured interviews with these formerly incarcerated individuals and a …

Price Tags Of Goodwill: The Examination Of General Strain Theory And Official Behavior, Kathryn A. Loving

Doctoral Dissertations and Projects

Applying the theoretical framework of Agnew’s (1992) General Strain Theory, this project aimed to understand the connection between strain-induced responses and improper official behavior, considering an individual’s intersectionality (sexuality). Despite extant empirical data recognizing that justice officials' duties expose them to a barrage of human misery, vicarious trauma, and intense circumstances that negatively impact their psyche, little research exists about how compassion fatigue relates to improper official conduct. When culturally induced expectations become divorced from an official despite a coordinated institutional emphasis, negative police responses can jeopardize public service. Because criminal justice officials are the backbone of public safety, it …

Quiet Ego And Psychological Empowerment In Virtual Knowledge Work, Jazzlin Mouton

Doctoral Dissertations and Projects

This study is an explanatory sequential mixed methods study designed to examine whether a high quiet ego orientation predicts high psychological empowerment in knowledge workers functioning as part of a team in a virtual workspace. The quantitative phase used simple linear regressions to test the hypotheses, followed by a qualitative phase consisting of unstructured interviews and a phenomenological approach to data analysis. Quantitative findings were not significant. Although quiet ego orientation did not predict psychological empowerment or any of its subscales (meaning, competence, self-determination, impact), qualitative findings indicate that individuals with high quiet ego scores consistently demonstrated intentional, prosocial workplace …

Exploring Challenges To Implementing Restorative Justice Processes Among Law Enforcement Officers In Anambra State, Nigeria, Hamilton E. Okeke

Doctoral Dissertations and Projects

This transcendental phenomenological study explored the essence of law enforcement officers’ lived experiences of implementing Restorative Justice processes and the challenges associated with their implementation within Anambra State’s criminal justice system. Restorative justice was introduced into Nigeria’s criminal justice system through the 2015 Administration of Criminal Justice Act (ACJA) and domesticated in Anambra State through the Administration of Criminal Justice Law (ACJL) in 2022, introducing non-custodial and restorative alternatives within a predominantly retributive system. Despite growing attention to implementation challenges, little is known about how law enforcement officers experience and make sense of Restorative Justice within the state’s criminal justice …

Comparing The Difference In Nurses’ Knowledge And Attitudes Toward Near-Death Experiences (Ndes) Before And After Receiving Nde Education, Renata B. Mcallister

Doctoral Dissertations and Projects

Near-death experiences (NDEs) have been reported in approximately 6.3% to 39.3% of patients who survived death or critical illness. Research indicated that health care professionals, of whom nurses are the largest group, received little education or training on NDEs. Nurses' responses to a disclosure could help the patient integrate the experience or contribute to stress and isolation. National nursing standards do not address education or competencies specific to NDEs, and few studies have examined educational programs on the topic. This quasi-experimental study examined changes in nurses' knowledge and attitudes before and after a three-part asynchronous training on NDEs, measured with …

Sport, Human Flourishing And The Common Good: A Jesuit Perspective, Patrick M. Kelly S.J.

Journal of Catholic Education

The author interprets humanist and early Jesuit education inspired by the Spiritual Exercises through the lens of the flow psychology theory of Mihaly Csikszentmihalyi to highlight that they bring about differentiation – the development of the different interests, skills, dimensions of the person – and integration – in a way that is connected to community and fosters the common good. The inclusion of physical education and sports in the humanist and early Jesuit schools – the first instance of it in Catholic schools – was influenced by longer traditions which emphasized the unity of the person and a “play ethic”, …

Access And Use Of Agricultural Information Services For Sustainable Irish Potato Production And Socioeconomic Development Among Farmers In Plateau State, Nigeria, Olunusi Patience Abosede Mrs, Fwenshimwa Goyol Yarima Mrs, Oyetunde Adeduntan Olajumoke Adedokun, Olusola Funmilayo Babalola, Segilola Victoria Omowumi

Library Philosophy and Practice (e-journal)

Admiration Without Worship: The Fallibilization Of The Hero And The Moral Logic Of Modernity, Mohsen Askari

Heroism Science

This article develops the concept of the fallibilization of the hero, defined as the cultural process through which admired figures become visible as flawed, historically situated, morally complex human beings. It argues that modernity does not abolish heroism but changes the conditions under which it can be believed. In hagiographic systems, heroes are protected from contradiction and presented as pure or destined; in modern‑critical systems, greatness can coexist with error, weakness, and compromise. The article situates fallibilization within debates on heroism science, hagiography, charismatic authority, collective memory, and modern biography, proposing a four‑part typology of heroic forms: hagiographic, developmental, fallibilized, …

Assessing The Financial Impact Of Spoofing Attacks In Michigan’S Finance Industry, Shatarsha Smith

Walden Dissertations and Doctoral Studies

Spoofing attacks have become an increasingly significant cybersecurity threat, exposing organizations and customers to financial losses by impersonating trusted identities in digital environments. Cybersecurity leaders need a better understanding of how information security maturity and the selection of cybersecurity strategy relate to spoofing loss outcomes. Grounded in game theory, the purpose of this quantitative cross-sectional correlational study was to examine the relationships among information security maturity, cybersecurity strategy selection, and spoofing loss outcomes in the financial industry. Data were collected from approximately 90 IT professionals employed in a Michigan-based government office in the public finance sector with at least 5 …

Southeastern Michigan Firefighters’ Experiences With Their Organization’S Employee Assistance Program, Angela Patricia Johnson

Walden Dissertations and Doctoral Studies

Mental health challenges among first responders require coordinated stakeholder efforts. Although employee assistance programs (EAPs) are commonly offered as workplace benefits, little is known about firefighters’ experiences with these programs and how they can be tailored to meet their unique needs. Existing literature suggested that EAP utilization among firefighters is influenced by program awareness, confidentiality concerns, organizational support, stigma, and the extent to which services are tailored to first responders’ needs. Using a generic qualitative design and policy feedback theory, this study explored southeastern Michigan firefighters’ experiences with EAPs. Purposive sampling was used to recruit 11 firefighters for semi structured …

Measure By Measure: Reflections On Building A Quiz Map For Critical Caribbean Digital Pedagogy, Ra Bacchus, Medardo G. Rosario, Alexander S. Butler

archipelagos: a journal of Caribbean digital praxis

This article reflects on the web development of a digital quiz map designed to help students critically engage with the representation of the Caribbean in digital space. Emerging from workshops organized by Visiones del Caribe—a digital humanities initiative using digitized maps and archives to teach Caribbean history, culture, and cartography—this tool responds to students’ inquiries about the region’s spatial boundaries. The quiz invites students to select on a map those countries and territories they consider part of the Caribbean, prompting reflection on the diversity of perspectives shaping Caribbean identity. Drawing from the discourse of critical cartography and digital pedagogy, we …

Acervos Documentales De Puerto Rico Y El Caribe @ Upr-Río Piedras: On Designing Digital Strategies For Preservation And Access Of Unique Puerto Rican And Caribbean Studies Collections, Mirerza González-Vélez, Mila Aponte-González

archipelagos: a journal of Caribbean digital praxis

This paper documents Acervos Digitales de Puerto Rico y el Caribe @ UPR-Río Piedras, its origins, goals, activities and participants. It reflects on the team engagement with fundamental discussions regarding the use of Omeka in a Caribbean context, that resulted in the articulation and enactment of ethical principles for digital curation, as well as in its commitment for fundamental digital preservation efforts based on minimal technology requirements. The paper also provides an assessment of its continuity as a DH initiative committed to preserving, improving open access, and building capacity for the effective use of unique digitized humanities collections, and poses …

Digital Research Tools, Newspaper Texts, And Enslaved Fugitives In The Atlantic World, Gunvor Simonsen, Natacha Klein Käfer, Heather Freund, Felicia J. Fricke

archipelagos: a journal of Caribbean digital praxis

This article demonstrates the benefits and pitfalls of utilizing Natural Language Processing to structure a large corpus of newspaper adverts on fugitive enslaved people from the Atlantic World between 1766 and 1821. We evaluate a model for multilingual event extraction trained specifically for fugitive ads and jail lists in its capacity to extract correctly the attributes relevant for historical analysis. Finally, we discuss how the current model may be used to expand and qualify databases concerning enslaved fugitives in the eastern Caribbean.

Trapped In Transition: Structural Change And Political Dynamics In Middle-Income Countries, Gabriel Duvidovich

Dissertations and Theses

The middle-income trap literature has examined why relatively few middle-income countries transition to high-income status. A range of explanations has been proposed, but the political dimension has often been overlooked. Studies that take a political perspective often focus on institutional form rather than the state’s ability to effectively implement policy. This study addresses this gap by bringing political capacity to the center of the analysis. It argues that political capacity appears important for the productive upgrading required for sustained growth in middle-income economies and shapes economic growth trajectories across countries at different income levels.

The empirical analysis uses country-period panel …

Are 2d:4d Finger-Length Ratios Related To Bdsm Power Play Roles? An Exploratory Study, Phoenix R. Crane

Psychology and Neuroscience Faculty Publications

This study explored the relationships between 2D:4D ratio, a biological marker influenced by prenatal androgen exposure, and personality traits among members of the BDSM community. The 2D:4D ratio, calculated by dividing the length of the second (index) finger by the length of the fourth (ring) finger, is a non-invasive measure of prenatal exposure to androgens, with a smaller 2D:4D ratio associated with higher levels of testosterone exposure. Previous, albeit conflicting, research suggests that higher levels of testosterone are associated with dominance, aggression, risk-taking, and sensation-seeking. The present study draws on these findings to propose an androgenization of power play roles. …

We Don't See Race, We See Blue: A Case Study Of Police Unions As Racialized Organizations, Sarahfina Aubrey Peterson

Dissertations and Theses

In the late 1960s, police began to unionize. Today, they are the most well-organized labor force in the United States, with 70% to 80% of sworn officers now represented by a union. Though it has been decades, little scholarship has developed about how police unions affect policing. Much of the research that does exist uses race-neutral frames to address an organization steeped in racial history. This study aims to address this gap in scholarship, in part, by introducing race as a motivation for and explanation of organizational output.

This research applies Victor Ray's racialized organizations theory to police unions. I …