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Hope Versus Reality: The Efficacy Of Using Us Military Aid To Improve Human Rights In Egypt, Gregory L. Aftandilian Aug 2021

Hope Versus Reality: The Efficacy Of Using Us Military Aid To Improve Human Rights In Egypt, Gregory L. Aftandilian

The US Army War College Quarterly: Parameters

Using US military aid as a lever to achieve human rights reforms has proven only marginally effective. This article examines the approaches employed by the Obama and Trump administrations to US military aid to Egypt and proposes practical steps that can be taken by policymakers and the military personnel on the ground to advance US human rights values.


Workforce Metrics Using Child Welfare Data, Quality Improvement Center For Workforce Development Aug 2021

Workforce Metrics Using Child Welfare Data, Quality Improvement Center For Workforce Development

Workforce Analytics Resources

Workforce metrics that can be constructed from child welfare data fall into three categories: caseload/workload, case continuity, and worker- and unit-level variability.

Caseload/Workload Metrics

Caseload metrics can help to

  • Assess compliance with caseload standards (e.g., policy, statute)
  • Describe and inform case assignment decisions
  • Describe and address the work burden experienced by staff
  • Describe and address inequities in caseloads among workers
  • Inform workforce planning or staffing decisions
  • Monitor caseloads to assess policy or practices intended to affect caseloads

Caseload metrics are among the most commonly used workforce metrics that can typically be obtained from child welfare data. These metrics are usually …


Workplace Ostracism, Megan Paul Aug 2021

Workplace Ostracism, Megan Paul

Umbrella Summaries

What is workplace ostracism?

Workplace ostracism is “the extent to which an individual perceives that he or she is ignored or excluded by others at work” (Ferris et al., 2008, p. 1348). The most popular measure is the 10item Workplace Ostracism Scale (Ferris et al., 2008). Example items include “others avoided you at work,” “others refused to talk to you at work,” and “others at work shut you out of the conversation.”

Why is workplace ostracism important?

Ostracism in the workplace is important because it is associated with an array of job attitudes, stress indicators, and behaviors. Specifically, ostracism is …


Action Research: A Culturally Specific Case Study On Organizational Capacity-Building To Battle Addiction In The Oneida Native-American Community, Anita F. Barber, Mark Gordon Aug 2021

Action Research: A Culturally Specific Case Study On Organizational Capacity-Building To Battle Addiction In The Oneida Native-American Community, Anita F. Barber, Mark Gordon

Journal of Sustainable Social Impact

The Healing Society (coded to mask) is a new and developing organization operated by a volunteer board created by Oneida Nation community members. Leaders were seeking strategic direction to build organizational capacity and sustainability for this new organization. They sought to make positive social change after a well-known community member died from an overdose. The purpose of this post-positivist, constructionist qualitative case study was to gather empirical data from the perspectives of internal and external stakeholders through a SWOT analysis. Their answers addressed: (a) the organizational strengths and weaknesses of The Healing Society to ensure short-term strength and long-term growth, …


Secondary Traumatic Stress, Burnout And Resilience In The Child Welfare Workforce: Early Results From Nebraska’S Randomized Controlled Trial Of Resilience Alliance, Quality Improvement Center For Workforce Development Aug 2021

Secondary Traumatic Stress, Burnout And Resilience In The Child Welfare Workforce: Early Results From Nebraska’S Randomized Controlled Trial Of Resilience Alliance, Quality Improvement Center For Workforce Development

Other QIC-WD Products

A 2018 needs assessment indicated that more than 50% of the child welfare workforce in Nebraska was experiencing elevated secondary traumatic stress (STS). STS refers to the experience of people – generally professionals– who are exposed to others’ traumatic events as part of their work. As a result of this exposure, these professionals can develop their own traumatic symptoms and reactions such as sleeplessness and anxiety. The Nebraska Department of Health and Human Services (DHHS) Division of Children and Family Services (DCFS) in partnership with the Quality Improvement Center for Workforce Development (QIC-WD) implemented CFS Strong, a multi-phased workforce intervention …


Workload, Megan Paul Aug 2021

Workload, Megan Paul

Umbrella Summaries

What is workload?

There is no one, universally accepted definition of workload. A broad definition is that it is “an all-encompassing term that includes any variable reflecting the amount or difficulty of one’s work” (Bowling & Kirkendall, 2012, p. 222). Quantitative workload is the label for the amount of work done, and qualitative workload is the label for the difficulty of work (Bowling & Kirkendall, 2012). Further, there is a distinction between mental and physical workload and between objective and perceived workload (Bowling & Kirkendall, 2012). A variety of approaches have been used to measure objective workload. A common one …


Sullivan County Economy Improvements With Tourism, Katrina Babb Aug 2021

Sullivan County Economy Improvements With Tourism, Katrina Babb

2021 Spring Reports (Sullivan)

Sullivan County and Sullivan, IN identified a need to increase tourism to the county and incorporated city limits. Seven students in ECON351 were tasked with performing SWOT analyses of Sullivan County’s tourism industry and providing recommendations to improve tourism. Three dimensions of tourism were analyzed: Eco-Tourism, Entertainment, and Historical/Heritage. Recommendations for improving tourism centered on these three dimensions and included expanding trails and facilities, improving social media accounts, preservation and educational opportunities, billboard usage, and more.


Frontline Job Redesign Louisiana - Intervention Overview, Quality Improvement Center For Workforce Development Aug 2021

Frontline Job Redesign Louisiana - Intervention Overview, Quality Improvement Center For Workforce Development

Other QIC-WD Products

The Louisiana Department of Children and Family Services (DCFS), Child Welfare Division (CWD), in collaboration with the QIC-WD, implemented a frontline job redesign as its intervention. (For more information see Intervention Background.) An implementation team, including QIC-WD representatives, CWD leadership, child welfare staff from all levels of practice, and human resources and civil service representatives undertook development of the job redesign. Development of the intervention was guided by the following principles:

  • children and families are the center and focus of the practice,
  • a dual focus on prevention and permanency, requiring increased knowledge and skills in providing both parents and …


Addressing Work-Related Traumatic Stress Nebraska - Evaluation Overview, Quality Improvement Center For Workforce Development Aug 2021

Addressing Work-Related Traumatic Stress Nebraska - Evaluation Overview, Quality Improvement Center For Workforce Development

Other QIC-WD Products

Research Questions

The site-level evaluation for Nebraska was designed to understand implementation of and outcomes related to CFS Strong and its component parts, including Resilience Alliance (RA), Peer Support Groups (PSG) and Restoring Resiliency Response© (RRR). Relationships among intervention components, outputs, and outcomes were mapped out in Nebraska’s logic model. Initial research questions of interest included how much participants were satisfied with the RA, PSG, and RRR sessions they attended. Furthermore, for RA, the evaluation measured how much facilitators adhered to the manualized RA program, whether group dynamics (e.g., engagement and conflict) were positive or negative, and how …


"When They See Someone Who Is Poor, They Step On Them": The Social Determinants Of Health Among Survivors Of Sex Trafficking In Cambodia, James P. Havey, Glenn M. Miles, Lim Vanntheary, Nhanh Channtha, Hanni Stoklosa Aug 2021

"When They See Someone Who Is Poor, They Step On Them": The Social Determinants Of Health Among Survivors Of Sex Trafficking In Cambodia, James P. Havey, Glenn M. Miles, Lim Vanntheary, Nhanh Channtha, Hanni Stoklosa

Dignity: A Journal of Analysis of Exploitation and Violence

Social determinants of health (SDH) are defined as the non-medical yet health-affecting conditions of a person’s life. They include such considerations as working conditions, discrimination, and access to health services. The aim of this study was to explore the SDH impacting those who have survived sex trafficking in Cambodia. This study employed a mixed methods, secondary analysis, focusing on 52 survivors of sex trafficking in the Butterfly Longitudinal Research Project from 2010 through 2019. Participants described myriad social determinants of health, including: gender, age, relationship status (marriage), ethnicity, national identification documentation (statelessness), social class, formal education, vocational training, occupation, and …


Posttraumatic Stress Disorder: Comparing Short-Term, Intensive Therapy To Traditional, Long-Term Therapy, Laura Gonzalez, Sean Kruckenberg Aug 2021

Posttraumatic Stress Disorder: Comparing Short-Term, Intensive Therapy To Traditional, Long-Term Therapy, Laura Gonzalez, Sean Kruckenberg

Electronic Theses, Projects, and Dissertations

ABSTRACT

Posttraumatic Stress Disorder (PTSD) is a mental health diagnosis that occurs following a traumatic event, and military veterans are at higher risk of exposure to hazardous or life-threatening situations that may result in psychological trauma. PTSD sufferers experience symptoms such as distressing memories, nightmares, flashbacks, hypervigilance, and heightened arousal. Individuals with PTSD also experience higher rates of depressive and substance use disorders, involvement with the justice system, and self-harm and suicide. Many agencies, such as the Department of Veteran’s Affairs (VA) provide treatment PTSD, however most programs experience dropout rates as high as 36%. Recent studies have shown that …


Frontline Job Redesign Louisiana - Evaluation Overview, Quality Improvement Center For Workforce Development Aug 2021

Frontline Job Redesign Louisiana - Evaluation Overview, Quality Improvement Center For Workforce Development

Other QIC-WD Products

The QIC-WD evaluation was conducted with the support of the Louisiana Department of Children and Families to determine if a Job Redesign was effective in improving workforce and child welfare outcomes.

Research Questions

A key research question concerned the extent to which the job redesign reduced the amount of time caseworkers spent on administrative tasks and increased time spent on clinical work with children and families. The QIC-WD also tested questions related to the expected effects of the redesign on workers’ perceptions of their job complexity, role overload, and work-life balance, and how these perceptions relate to job satisfaction, case …


Competency-Based Personnel Selection Oklahoma - Intervention Overview, Quality Improvement Center For Workforce Development Aug 2021

Competency-Based Personnel Selection Oklahoma - Intervention Overview, Quality Improvement Center For Workforce Development

Other QIC-WD Products

A Competency-based Personnel Selection process was the intervention designed as part of the QIC-WD project to address inconsistencies in hiring and to identify candidates with the desired competencies to be hired as Child Welfare Specialist (CWS) I/II with Oklahoma Human Services (OKDHS) (for more information see the Site Overview). The Competency-based Personnel Selection process is a standardized hiring procedure that includes a structured interview with behaviorally anchored rating scales, a typing assessment, and a writing assessment. Additionally, research was conducted on a set of academic and commercial hiring assessments to determine how well these measures of personality, cognitive skills, …


Onboarding Program Eastern Band Of Cherokee Indians - Evaluation Overview, Quality Improvement Center For Workforce Development Aug 2021

Onboarding Program Eastern Band Of Cherokee Indians - Evaluation Overview, Quality Improvement Center For Workforce Development

Other QIC-WD Products

The QIC-WD evaluation was conducted with the support of the Eastern Band of Cherokee Indians Family Safety Program (EBCI FSP) to determine if an Onboarding intervention was effective in improving workforce outcomes.

Research Questions

The evaluation of the newly developed onboarding program for the Eastern Band of Cherokee Indians Family Safety Program (EBCI FSP) was designed to understand both implementation and early outcomes. Examples of primary implementation questions from the new employee’s perspective included:

  • To what degree was the new employee’s workspace ready on their first day?
  • Did the new employee have individual meetings with their supervisor in weeks 1-5? …


Social Justice: An Outreach-Extension Program, Gary B. Lapiz, Amelia Girly L. Aranas, Anabelle C. Lagrosas Jul 2021

Social Justice: An Outreach-Extension Program, Gary B. Lapiz, Amelia Girly L. Aranas, Anabelle C. Lagrosas

ASEAN Journal of Community Engagement

The impact of the COVID-19 pandemic on communities in the Philippines has affected in-person research on community engagement. This paper highlighted the necessity for continuous research on social justice during the pandemic in order to discover ways in which people can survive and thrive through the trying times. The paper is based on the extension program of the Cebu Normal University (CNU) Research Institute of Public Governance on Social Justice. It analyzed Kaangayan, the public education workshop on social justice’s report to the Office of Extension Services and International Linkages. The report is based on an outreach extension service …


Assessment Of The Prevalence Of Multidimensional Poverty In Nigeria: Evidence From Oto/Ijanikin, Lagos State, Tope Shola Akinyetun, Jamiu Abiodun Alausa, Dare Deji Odeyemi, Aihonsu Samuel Ahoton Jul 2021

Assessment Of The Prevalence Of Multidimensional Poverty In Nigeria: Evidence From Oto/Ijanikin, Lagos State, Tope Shola Akinyetun, Jamiu Abiodun Alausa, Dare Deji Odeyemi, Aihonsu Samuel Ahoton

Journal of Sustainable Social Impact

Poverty in Nigeria is endemic and continues to deepen even amid economic growth. We found that, beyond income, Nigeria is faced with multidimensional poverty that involves healthcare, education, and living standards, with several indicators. Recently dubbed the poverty capital of the world, Nigeria faces an enormous challenge in combating multidimensional poverty. Our study, which was theoretically analyzed using social exclusion theory, adopts both qualitative and quantitative approaches to examine the extent of multidimensional poverty in Nigeria, with particular attention on Oto/Ijanikin, which is a semiurban suburb of Lagos State. Primary data were gathered from the study area, while secondary data …


Organizational Constraints, Megan Paul Jul 2021

Organizational Constraints, Megan Paul

Umbrella Summaries

What are organizational constraints?

Organizational constraints are work conditions that interfere with an employee’s motivation or ability to perform (Spector & Jex, 1998). Though the overall definition sounds quite broad, the assessment focuses on 11 specific types of constraints: inadequate training, incorrect instruction, lack of necessary information about what to do or how to do it, poor equipment or supplies, lack of equipment or supplies, organizational rules and procedures, conflicting job demands, other employees, the supervisor, inadequate help from others, and interruptions by other people (Spector & Jex, 1998). Respondents indicate how frequently these factors make it difficult or impossible …


Time To Throw Away The Old Economic Development Playbook, Hrishue Mahalaha Jul 2021

Time To Throw Away The Old Economic Development Playbook, Hrishue Mahalaha

eJournal of Public Affairs

Rural communities are struggling to establish a sound economic footing in the age of globalization. The article suggests that community leaders consider a more expansive view on how to recraft a community north star. Based on the work that the author has conducted over the last 5 years in various rural communities in Missouri, the article also summarizes a set of key learnings and practical steps that local leaders can take to catalyze positive change.


Supportive Supervision And Resilience Alliance To Address Secondary Trauma In Ohio: Preliminary Findings On Impact, Quality Improvement Center For Workforce Development Jul 2021

Supportive Supervision And Resilience Alliance To Address Secondary Trauma In Ohio: Preliminary Findings On Impact, Quality Improvement Center For Workforce Development

Other QIC-WD Products

In early 2018, as part of a needs assessment process, the Quality Improvement Center for Workforce Development (QIC-WD) conducted surveys with 588 Ohio child welfare workers across nine counties to assess organizational culture and climate (OCC), and secondary traumatic stress (STS). The results found that the organizational culture and climate across all participating counties was above average in rigidity and resistance, and below average in engagement. In addition, 53% of respondents experienced elevated levels of STS symptoms. STS can mimic the symptoms of Post-Traumatic Stress Disorder (Bride, 2007) including nightmares, sleep disruption, avoidance, and irritability. STS in child welfare has …


Conducting Field Work With Microfinance Programs’ Participants In A Non-Western Setting: A Reflexive Account, Mohammad Shahjahan Chowdhury Jul 2021

Conducting Field Work With Microfinance Programs’ Participants In A Non-Western Setting: A Reflexive Account, Mohammad Shahjahan Chowdhury

The Qualitative Report

While volumes of procedural guidelines are available on how to conduct fieldwork, in practice a researcher encounters various challenges and dilemmas in the field. This paper presents a holistic view of the puzzles this researcher encountered in gaining access, negotiating positionality, application of the pre-determined methodology, and ensuring ethics during his fieldwork with microfinance program participants in a non-Western setting. This paper contributes to the fieldwork literature by enhancing a researcher’s understanding of the unanticipated challenges.


Cultural Intelligence, Megan Paul Jul 2021

Cultural Intelligence, Megan Paul

Umbrella Summaries

What is cultural intelligence?

Cultural intelligence (CQ) is “a person’s adaptation to new cultural settings and capability to deal effectively with other people with whom the person does not share a common cultural background and understanding” (Earley & Ang, 2003, p. 34). Note that this is about general capabilities that cut across different cultures, rather than effectiveness in a specific culture (Ang et al., 2015). Though this definition sounds like it includes all types of intercultural interactions, the focus is a bit more limited—work settings and situations that involve differences in race, ethnicity, and nationality, either within or across countries. …


Incarceration And Suicide: Do The Risk Factors Differ For Civilians And Veterans?, Rheannon Gail Ramsey Jul 2021

Incarceration And Suicide: Do The Risk Factors Differ For Civilians And Veterans?, Rheannon Gail Ramsey

Dissertations and Theses

Suicide is one of the leading causes of death in United States jails and prisons. Many researchers have looked at suicides in prisons and what can potentially cause suicidal ideation but there are conflicting findings among civilian incarcerated populations and United States military veteran incarcerated populations.

The intent of this study is to examine which risk factors are most prevalent among adults in custody, with a focus on mental health and substance use or abuse and how these risk factors differ between incarcerated civilians and incarcerated veterans. Using survey data from the 2002 Survey of Inmates in Local Jails conducted …


Addressing Work-Related Traumatic Stress Nebraska - Intervention Overview, Quality Improvement Center For Workforce Development Jul 2021

Addressing Work-Related Traumatic Stress Nebraska - Intervention Overview, Quality Improvement Center For Workforce Development

Other QIC-WD Products

CFS Strong–Building a Resilient Workforce (known as CFS Strong) was the intervention designed as part of the QIC-WD project to address secondary traumatic stress (STS) among child welfare workers and supervisors in Nebraska’s Division of Children and Family Services (DCFS) agency (for more information see the Site Overview). CFS Strong included multiple components:

  • Resilience Alliance (RA), developed by the New York City Administration of Children’s Services-New York University Children’s Trauma Institute, to create a better and healthier work environment, and to help staff develop skills and behaviors that promote their physical and psychological well-being, thereby putting them in the …


Onboarding Program Eastern Band Of Cherokee Indians - Site Intervention Logic Model, Quality Improvement Center For Workforce Development Jul 2021

Onboarding Program Eastern Band Of Cherokee Indians - Site Intervention Logic Model, Quality Improvement Center For Workforce Development

Other QIC-WD Products

four main components: inputs, activities, outputs, and outcomes. Collectively, these demonstrate the resources and actions required to implement the program, as well as the associated result or changes anticipated through implementation of the program. The hypothesized relationships are represented by the pathways connecting the listed activities and anticipated outcomes. For more information see Site Overview.


Communication Is Key To Success, Quality Improvement Center For Workforce Development Jul 2021

Communication Is Key To Success, Quality Improvement Center For Workforce Development

QIC-Tips

Research on organizational communication describes a connection between poor communication, negative attitudes towards the workplace, and decreased worker satisfaction. Conversely, in an environment where communication is valued by management, staff can be encouraged to participate in practice and policy change. Too often new initiatives are announced and then fade away. Clear lines of communication, involving varying levels of staff and using a variety of methods, are key to gaining staff buy-in and keeping workers informed of initiative progress.

The Quality Improvement Center for Workforce Development (QIC-WD) is working with eight jurisdictions to develop and test promising workforce interventions. Effective communication …


Implementing Excellence In Diversity, Equity, And Inclusion In The Library Workforce: Tips To Overcome Challenges, Kanu A. Nagra, Bernadette M. López-Fitzsimmons Jul 2021

Implementing Excellence In Diversity, Equity, And Inclusion In The Library Workforce: Tips To Overcome Challenges, Kanu A. Nagra, Bernadette M. López-Fitzsimmons

Publications and Research

Diversifying the library workforce is challenging, with the graduation data of library and information science degrees not representing equity in demographics for diverse populations. Is this the reason for the lack of diversity among library staff or are recruitment practices not based on measurable performance standards? Both questions call upon the library and information science (LIS) profession to address diverse staffing issues to remedy these challenges.


Frontline Job Redesign Louisiana - Site Intervention Logic Model, Quality Improvement Center For Workforce Development Jul 2021

Frontline Job Redesign Louisiana - Site Intervention Logic Model, Quality Improvement Center For Workforce Development

Other QIC-WD Products

Each QIC-WD site developed a logic model to serve as a visual representation of their selected intervention. All logic models included four main components: inputs, activities, outputs, and outcomes. Collectively, these demonstrate the resources and actions required to implement the program, as well as the associated result of changes anticipated through implementation of the program. The hypothesized relationships are represented by the pathways connecting the listed activities and anticipated outcomes.


Addressing Work-Related Traumatic Stress Nebraska - Intervention Logic Model, Quality Improvement Center For Workforce Development Jul 2021

Addressing Work-Related Traumatic Stress Nebraska - Intervention Logic Model, Quality Improvement Center For Workforce Development

Other QIC-WD Products

Each QIC-WD site developed a logic model to serve as a visual representation of their selected intervention. All logic models included four main components: inputs, activities, outputs, and outcomes. Collectively, these demonstrate the resources and actions required to implement the program, as well as the associated result or changes anticipated through implementation of the program. The hypothesized relationships are represented by the pathways connecting the listed activities and anticipated outcomes. For more information see Site Overview.


Onboarding Program Eastern Band Of Cherokee Indians - Intervention Overview, Quality Improvement Center For Workforce Development Jul 2021

Onboarding Program Eastern Band Of Cherokee Indians - Intervention Overview, Quality Improvement Center For Workforce Development

Other QIC-WD Products

The QIC-WD coordinated with the Eastern Band of Cherokee Indians (EBCI) Family Safety Program (FSP) to create an onboarding program for child welfare social workers. The intervention was designed to address role clarity, social integration, and understanding of Cherokee history and culture for new hires. (For more information see the Site Overview.) The 5-week onboarding program included activities completed by the new employee, his/her supervisor, and other FSP team members. Onboarding program elements included:

  • A structured, interactive review of FSP’s policies and procedures;
  • A mock family case to illustrate the full case process;
  • Content related to Cherokee culture, historical …


Supportive Supervision And Resiliency Ohio - Logic Model, Quality Improvement Center For Workforce Development Jul 2021

Supportive Supervision And Resiliency Ohio - Logic Model, Quality Improvement Center For Workforce Development

Other QIC-WD Products

Each QIC-WD site developed a logic model to serve as a visual representation of their selected intervention. All logic models included four main components: inputs, activities, outputs, and outcomes. Collectively, these demonstrate the resources and actions required to implement the program, as well as the associated result of changes anticipated through implementation of the program. The hypothesized relationships are represented by the pathways connecting the listed activities and anticipated outcomes.