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Innovation Capacity In Local Government Organizations : A Comparative Case Study Of Three Innovation Labs In The U.S, Qianli Yuan Dec 2022

Innovation Capacity In Local Government Organizations : A Comparative Case Study Of Three Innovation Labs In The U.S, Qianli Yuan

Legacy Theses & Dissertations (2009 - 2024)

Innovation in the public sector is a high priority on the agenda of both practitioners and academics, as government recently faces increasing citizens’ demands and growing wicked problems. It has been increasingly regarded as necessary to improve current practices that improve government performance in terms of efficiency, effectiveness, and equity. In response to this demand for innovation, many government organizations established innovation labs to strengthen their capacity to introduce new and innovative solutions. Being agile and small and having a certain level of autonomy, they are advocated as a “safe space” that applies a variety of approaches, methods, and toolkits …


Exploring Change And Stability In Counterterrorism Policy, Prosecution, And Sentencing Of Terrorists In America Over The Last Three Decades In The United States, Georgianna Grace Bettis Dec 2022

Exploring Change And Stability In Counterterrorism Policy, Prosecution, And Sentencing Of Terrorists In America Over The Last Three Decades In The United States, Georgianna Grace Bettis

Graduate Theses and Dissertations

The purpose of the current study is to investigate the effects of legislation changes on how terrorists are adjudicated in American federal courts. The overarching question is: how have prosecutorial and sentencing outcomes changed in response to homeland security policy shifts over the last few decades? The project examines the impact of policy on changes to terrorists’ sentencing in three time periods, marked by three major events: The 1993 World Trade Center Attack, the 1995 Oklahoma City Bombing, and the attack on the Twin Towers (9/11/2001). In addition to terrorists’ demographic and background attributes (i.e., gender, age, terrorism category), the …


The Field-Building And Grantee Experimentation Role Of Foundations In Impact Investing As Illustrated By A Gender-Lens Investing Case Example, Courtney Bolinson, Laura Allan Dec 2022

The Field-Building And Grantee Experimentation Role Of Foundations In Impact Investing As Illustrated By A Gender-Lens Investing Case Example, Courtney Bolinson, Laura Allan

The Foundation Review

This article argues for foundations to play two critical roles in the impact investing ecosystem: to commission and/or support research that helps build more equitable and socially just impact investing and to fund grantee-specific experimentation in areas of impact investing and social enterprise that are nascent or developing.

To illustrate what this can look like, this article presents action research conducted on gender-lens investing, describing in detail a 2019 Mastercard Foundation grant to Engineers Without Borders Canada. The project involved two main goals: testing and developing gender-lens investing tools and processes with seed-stage investees during pre- or post-investment phases and …


The Soft Stuff Doesn’T Have To Be Hard: Foundation Investments In Grantee Workers Are Necessary, Valuable, And Measurable, Rusty Stahl Sep 2022

The Soft Stuff Doesn’T Have To Be Hard: Foundation Investments In Grantee Workers Are Necessary, Valuable, And Measurable, Rusty Stahl

The Foundation Review

There is an urgent need for funder investments in the ability of grantee nonprofit organizations to support their staff. Such investments, when done well, can yield significant value for individuals, organizations, and fields of work or movements. Furthermore, the value of these investments can be evaluated and communicated.

This article explores the reasons for and implications of the inadequate response by funders, offers a path forward for designing investments in grantee staff, and documents how funders can capture and communicate the value of these “talent investments.”

Powerful myths serve as barriers to widespread funder investment in grantee staff, and the …


The Yin And Yang Of Equity-Centered Philanthropy, Douglas Easterling, Laura Mcduffee, Sabina Gesell Sep 2022

The Yin And Yang Of Equity-Centered Philanthropy, Douglas Easterling, Laura Mcduffee, Sabina Gesell

The Foundation Review

Foundations face two competing imperatives when they commit to advancing equity. On the one hand, they are counseled to support and follow the lead of community-based groups that are on the front lines of social change. On the other hand, they are also being challenged to use their power and influence to act boldly to change inequitable structures, policies, and institutions. These two orientations, yin and yang, can take a foundation in different directions and thus cause confusion and internal conflict.

The challenge for a foundation is to balance and integrate the two orientations into a comprehensive and effective approach …


The Concrete Ceiling Of Nonprofit Leadership, Leodis William Aaron Turner Aug 2022

The Concrete Ceiling Of Nonprofit Leadership, Leodis William Aaron Turner

Masters Theses

Abstract

This paper draws on a series of four in-depth interviews with African American executives who lead large non-profit organizations in West Michigan to argue that Black men and women in particular, and people of color more generally, experience a concrete ceiling to nonprofit leadership. The analysis is guided by a social innovation framework. In this case, that includes identifying the intervention needed (symptom to cause), designing methods (imagining solutions), developing solutions (prototyping), creating a plan to systemically innovate (recalibrating the nonprofit leadership pipeline for people of color and in particular, Black people), and scaling the plan (organizational growth and …


Evaluation Of The Time To Ask Program At St. Croix Regional Family Health Center, Mary Lindsey Smith Phd, Evelyn Ali Bs, Tyler Egeland Ba Aug 2022

Evaluation Of The Time To Ask Program At St. Croix Regional Family Health Center, Mary Lindsey Smith Phd, Evelyn Ali Bs, Tyler Egeland Ba

Substance Use Research & Evaluation

The goals of the Time to Ask (TTA) education and quality improvement program are to increase the capacity of the interprofessional care team to effectively, efficiently and compassionately discuss alcohol use with their patients through screening, brief intervention, and referral (SBIRT) as well as to expand regular screening and monitoring of unhealthy alcohol use at the practices. This infographic is a summary of a participant feedback following the TTA program at St. Croix Regional Family Health Center. For more information, please contact Lindsey Smith at [email protected]


Meaning-Mating And Hyphenated Actualizing In Individual-Organization Units: Lived Experiences Of Organization Development Practitioners Learning And Carrying Out The Philosophy Of Organization Development, Brian Lee Chapman Aug 2022

Meaning-Mating And Hyphenated Actualizing In Individual-Organization Units: Lived Experiences Of Organization Development Practitioners Learning And Carrying Out The Philosophy Of Organization Development, Brian Lee Chapman

Public Affairs Dissertations - Archive

Individuals have been organizing for millennia. The purpose of this study was to investigate what it means for individuals and organizations to each experience how an exposure to the instrumentalized philosophies of one impacts the internalized philosophies of the other. This phenomenological investigation focused on the lived experiences of Organization Development (OD) practitioners with learning and carrying out the philosophy of OD. Individual conversations with six participants during fourteen separate interview sessions were phenomenologically carried out, analyzed, and interpreted. The experiences articulated during these conversations elucidate two concepts not found during the literature review – meaning-mating and hyphenated actualization. These …


Present At The Creation, A Redux: The Need For Strategic Minded Joint Force Officers In A Rapidly Changing And Dynamic International Security Environment, Thomas Joseph Snukis Aug 2022

Present At The Creation, A Redux: The Need For Strategic Minded Joint Force Officers In A Rapidly Changing And Dynamic International Security Environment, Thomas Joseph Snukis

Graduate Program in International Studies Theses & Dissertations

The US Joint Force has an outstanding record over its history of superb performance at the tactical level of war. Inarguably, the United States is currently the best tactical Joint Force in the world a product of a world class tactical education, training, and development program generating and sustaining that tactical proficiency at the individual and organizational level. While tactical education and training programs have been extremely successful, the Professional Military Education (PME) responsible for developing strategic mastery has not been as highly rated. Over the past seventy-five years numerous indictments have been levied against the US PME enterprise, and …


Evaluating Barriers To And Impacts Of Rural Broadband Access, Javier Valentín-Sívico Aug 2022

Evaluating Barriers To And Impacts Of Rural Broadband Access, Javier Valentín-Sívico

Doctoral Dissertations

"The lack of adequate broadband infrastructure persists in many rural communities. Beyond funding, additional barriers persist, such as digital literacy and community-level self-efficacy. As a result, the first contribution articulates barriers at the organizational level. This work proposes a framework based on the Theory of Planned Behavior to highlight stakeholder dynamics that have constrained Regional Planning Commissions from advancing broadband infrastructure in rural areas. One approach to address these barriers is to provide stakeholders with analytical tools to evaluate the benefits and costs of various broadband options for their community since there is not a one-size-fits-all solution. To this end, …


A Commentary On The Healthy Community Stores Case Study Project: Implications For Retailers, Policy, And Future Research, Samantha M. Sundermeir, Megan R. Winkler, Sara John, Uriyoán Colón-Ramos, Ravneet Kuar, Ashley Hickson, Rachael D. Dombrowski, Alex B. Hill, Bree Bode, Julia Deangelo, Joel Gittelsohn Jul 2022

A Commentary On The Healthy Community Stores Case Study Project: Implications For Retailers, Policy, And Future Research, Samantha M. Sundermeir, Megan R. Winkler, Sara John, Uriyoán Colón-Ramos, Ravneet Kuar, Ashley Hickson, Rachael D. Dombrowski, Alex B. Hill, Bree Bode, Julia Deangelo, Joel Gittelsohn

Urban Studies and Planning Faculty Research Publications

In the United States, low-income, underserved rural and urban settings experience poor access to healthy, affordable food. Introducing new food outlets in these locations has shown mixed results for improving healthy food consumption. The Healthy Community Stores Case Study Project (HCSCSP) explored an alternative strategy: supporting mission-driven, locally owned, healthy community food stores to improve healthy food access. The HCSCSP used a multiple case study approach, and conducted a cross-case analysis of seven urban healthy food stores across the United States. The main purpose of this commentary paper is to summarize the main practice strategies for stores as well as …


دور التقنيات الحديثة لسلسلة التوريد في تحقيق التميز اللوجستي/ دراسة استطلاعية, جهان سلمان علاوي Jun 2022

دور التقنيات الحديثة لسلسلة التوريد في تحقيق التميز اللوجستي/ دراسة استطلاعية, جهان سلمان علاوي

Muthanna Journal of Administrative and Economics Sciences

تهدف الدراسة الى معرفة دور إستخدام التقنيات الحديثة لسلسلة التوريد ( تقنيات الشراء، تقنيات الانتاج، تقنيات التخزين، تقنيات التسويق) في تحقيق التميز اللوجستي في الشركة العامة للمنتوجات الغذائية. استخدمت الباحثة المنهج الوصفي واعتمد على استمارة الاستبيان بعدها الاداة الرئيسة في جمع البيانات، التي وزعت على عينة من رؤساء الاقسام ومسؤولي الشعب البالغ عددهم (52) مستجيب. تم استخدام برنامج spss v23 في تحليل البيانات واستخراج النتائج. ومن نتائج الدراسة وجود علاقة واثر لاستعمال التقنيات الحديثة لسلسلة التوريد على تحقيق التميز اللوجستي. اما ابز التوصيات ضرورة اعتماد التقنيات الحديثة لسلسلة التوريد ( الشراء، الانتاج، التخزين، التسويق) والذي بدوره يحقق التميز اللوجستي للشركة …


مكونات التصنيع الفعال ودورها في تعزيز سلاسل التجهيز المتسارعة/ دراسة استطلاعية لآراء عينة من القيادات الادارية في الشركة العامة لصناعة الالبسة الجاهزة في الموصل, ابتسام اسماعيل حنا بيداويد Jun 2022

مكونات التصنيع الفعال ودورها في تعزيز سلاسل التجهيز المتسارعة/ دراسة استطلاعية لآراء عينة من القيادات الادارية في الشركة العامة لصناعة الالبسة الجاهزة في الموصل, ابتسام اسماعيل حنا بيداويد

Muthanna Journal of Administrative and Economics Sciences

يتطلع البحث الى اختبار علاقة الارتباط والتأثير بين مكونات التصنيع الفعال ودورها في تعزيز سلاسل التجهيز المتسارعة في الشركة العامة لصناعة الالبسة الجاهزة في الموصل، ولتوضيح العلاقات بين المتغيرين فقد تم تصميم مخطط للبحث يوضح مكونات التصنيع الفعال باعتبارها المتغير المستقل ومدى ارتباطها وتأثيرها بسلاسل التجهيز المتسارعة باعتبارها المتغير المعتمد وهذا فقد اوضحته فرضيات البحث، وتم اعتماد استمارة الاستبانة كأداة رئيسة لجمع البيانات المتعلقة بمتغيرات البحث وتم توزيع (50) استمارة على مدراء المعامل ومدراء القسام والشعب ومعاونيهم واسترجعت (44) استمارة اي كانت نسبة الاستجابة (88%) ، كما استخدمت العديد من الاساليب الاحصائية وكذلك البرنامج الاحصائي (spss) لتحليل البيانات حيث توصل …


العلاقة بين جودة علاقات العلامة التجارية وسلوك مواطنة الزبون دراسة استطلاعية لاراء عينة من العاملين في شركات التحويل المالي, ياسمين ياسين حسن Jun 2022

العلاقة بين جودة علاقات العلامة التجارية وسلوك مواطنة الزبون دراسة استطلاعية لاراء عينة من العاملين في شركات التحويل المالي, ياسمين ياسين حسن

Muthanna Journal of Administrative and Economics Sciences

تعد السياسة النقدية جزءا مهما من السياسة الاقتصادية الكلية للدولة لما لها دور مهم في معرفة منح الائتمان المصرفي وتؤدي دورا مهما وفاعلا في تنظيم عرض النقود والتحكم بالسيولة النقدية والائتمان، ومن خلال هذا الدور المهم تستطيع السلطات النقدية والمتمثلة بالبنك المركزي كأعلى سلطة نقدية اذ تحقق اهداف حيوية محددة وفق أولويات تقررها المشكلة الاقتصادية التي يعاني منها الاقتصاد, يهدف البحث الى دراسة طبيعة السياسة النقدية وادواتها المستخدمة من قبل البنك المركزي ومدى تأثير السلطة النقدية في حجم القروض المصرفية المقدمة من قبل المصارف الاهلية وادواره الوظيفية، تناول البحث مشكلة رئيسة مفادها: هل ان للسياسة النقدية تأثير في حجم القروض …


Emotional Experiences Of Muslim Americans Regarding The Intolerance Displayed By Non-Muslims, Munder Abderrazzaq Jun 2022

Emotional Experiences Of Muslim Americans Regarding The Intolerance Displayed By Non-Muslims, Munder Abderrazzaq

Journal of Sustainable Social Impact

Muslims in the United States report experiencing unequal treatment and racial profiling from non-Muslims. Recent literature (Simon et al., 2018) suggests the need for further research on the intolerance displayed by majority members from the point of view of minority members in the United States. The unwillingness or refusal to respect or tolerate individuals from a different social group or minority groups, who hold beliefs that are contrary to one’s own, is referred to as intolerance. The display of intolerance among members of different cultural and religious backgrounds can hinder the discovery of new information needed to promote positive social …


Supportive Supervision And Resiliency Ohio - Needs Assessment Summary, Quality Improvement Center For Workforce Development Jun 2022

Supportive Supervision And Resiliency Ohio - Needs Assessment Summary, Quality Improvement Center For Workforce Development

Other QIC-WD Products

Exploration of Needs The Ohio Department of Job and Family Services (ODJFS) partnered with the Quality Improvement Center for Workforce Development (QIC-WD) to conduct a comprehensive needs assessment in nine participating counties, to identify potential issues related to staff retention within the child welfare workforce. A number of data sources were used to inform the process, including: 1) administrative data and metrics provided by the Human Resources representatives in each of the nine agencies, 2) formal surveys of child welfare staff and supervisors in the nine participating counties, and 3) the subjective perceptions and expertise from the QIC-WD and Ohio …


Diving Deep On Equity And Power: Exploring Shifts In Philanthropic Practice With The Iceberg Model, Sonia Taddy-Sandino, Kim Ammann Howard, Lori Nascimento Jun 2022

Diving Deep On Equity And Power: Exploring Shifts In Philanthropic Practice With The Iceberg Model, Sonia Taddy-Sandino, Kim Ammann Howard, Lori Nascimento

The Foundation Review

Lessons from the events of this historic time — from a national reckoning with systemic racism to a global pandemic and its economic and social fallout — have deep implications for philanthropy that go beyond grantmaking and include fundamental questions about the sector’s role, power, and influence in advancing equity and social change. Confronting those questions requires a look inward at the practices, policies, structures, mindsets, and cultural norms that govern how foundations operate.

The experience of The California Endowment and The James Irvine Foundation shows what can be learned from this period of crisis and disruption. Through specific examples …


Organizational Change Process Milwaukee - Needs Assessment Summary, Quality Improvement Center For Workforce Development May 2022

Organizational Change Process Milwaukee - Needs Assessment Summary, Quality Improvement Center For Workforce Development

Other QIC-WD Products

Exploration of Needs

The Quality Improvement Center for Workforce Development (QIC-WD) worked with the Division of Milwaukee Child Protective Services (DMCPS) to conduct a needs assessment. A variety of information was explored to learn about the current workforce and the agency’s workforce practices, including 1) recruitment, hiring, and retention metrics and processes, 2) organizational culture and climate, and 3) other workforce processes and initiatives, such as onboarding, mentoring, supervision, performance management, and employee recognition. More specifically, four major types of information were considered: 1) objective data from various agency databases and reports; 2) subjective perceptions of staff and supervisors, …


Law Enforcement Policy And Personnel Responses To Terrorism: Do Prior Attacks Predict Current Preparedness?, Bryce Kirk May 2022

Law Enforcement Policy And Personnel Responses To Terrorism: Do Prior Attacks Predict Current Preparedness?, Bryce Kirk

Graduate Theses and Dissertations

Terrorism has been on the mind of the American people and politicians alike since the 9/11 attacks over two decades ago. In the years since, there has been a massive shift in law enforcement priorities from community-oriented policing (COP) to homeland security-oriented policing. This was especially evident in the establishment of the Department of Homeland Security (DHS) shortly after the attacks on the World Trade Center and Pentagon in 2001, which was established to aid law enforcement entities with terrorism preparedness. While prior literature has addressed a variety of factors that have contributed to terrorism preparedness, very little research has …


Nurses Leading In Bridging The Culture Gap: Communicating With The Deaf Community, Veronica C. Leftridge May 2022

Nurses Leading In Bridging The Culture Gap: Communicating With The Deaf Community, Veronica C. Leftridge

Electronic Theses and Dissertations

Nurses provide patient care in clinics, hospitals, homes, churches, schools, communities, and military, as well as on emergency medical helicopters. When a nurse is assigned to care for a patient, the patient expects the nurse to be culturally competent, communicate effectively, and provide safe quality care. However, cultural incompetence is observed when nurses provide care for Deaf patients, but they are unfamiliar with Deaf culture. In addition, communication is a fundamental skill nurses learn in nursing school, but course content in nursing programs rarely touches on how to communicate effectively with Deaf patients. Of the approximately 325 million people in …


Pre-Service Teacher Preparation In Trauma-Informed Pedagogy: A Review Of State Competencies, Nicole C. Reddig, Janet Vanlone Apr 2022

Pre-Service Teacher Preparation In Trauma-Informed Pedagogy: A Review Of State Competencies, Nicole C. Reddig, Janet Vanlone

Faculty Journal Articles

Trauma-informed pedagogy recognizes childhood trauma and its influence on students’ behavior, health, and ability to learn. By utilizing trauma- informed pedagogy, teachers can help children who have experienced trauma build resiliency. To determine if pre-service teachers are being trained in trauma-informed pedagogy, a systematic review of state-level teacher competency policies from all 50 states and Washington, D.C. was conducted. These teacher competencies were coded for the presence of elements of trauma-informed pedagogy. The review has shown that five states require teacher training in trauma-informed pedagogy and far more require training in individual elements, including social-emotional learning and cultural responsiveness.


Developing A Model To Measure Public Sector Knowledge Management Performance Using The Analytic Network Process, Hussein N. Chalabi Apr 2022

Developing A Model To Measure Public Sector Knowledge Management Performance Using The Analytic Network Process, Hussein N. Chalabi

Dissertations

Knowledge Management (KM) is a relatively a nascent field under the discipline of public administration. Specifically, KM performance measurement in the public sector is one of the areas that, to some extent, received less attention from scholars. This study aims to develop a model to measure KM performance in the public sector. The model of this dissertation is derived from system theories, where KM is depicted as a system consisting of intertwined and interacting elements. The proposed model is hypothesized to measure KM through evaluating knowledge resources, knowledge processes, and environmental factors identified as a prerequisite to the success of …


Organizational Capabilities And Their Role In Enhancing Of The Organizational Immune System Analytical Study In The Iraqi Insurance Company, Jinan Jinan Shihab Ahmed Mar 2022

Organizational Capabilities And Their Role In Enhancing Of The Organizational Immune System Analytical Study In The Iraqi Insurance Company, Jinan Jinan Shihab Ahmed

Muthanna Journal of Administrative and Economics Sciences

Purpose of study: The effectiveness of organizational capabilities as a method for enhancing the functioning of the organizational immune system was investigated in this research. Methodology: A field research was carried out at an Iraqi insurance business with (150) personnel. This study was utilized to evaluate and answer all of the research questions using a quantitative method. Then, using hierarchical regression analysis with SPSS as an analysis tool, hypotheses for direct effects are tested(127) surveys valid for analysis. Result: According to the findings, there is a link between organizational capabilities and organizational immune system functions in the research community. Recommendations: …


The Transformational Leader In Nursing Practice – An Approach To Retain Nursing Staff, Anita C. Reinhardt, Teresa G. Leon, Linda Ochart Summers Mar 2022

The Transformational Leader In Nursing Practice – An Approach To Retain Nursing Staff, Anita C. Reinhardt, Teresa G. Leon, Linda Ochart Summers

Administrative Issues Journal

Transformational leaders have been shown to influence positive work environments and support the retention of nursing staff. While exemplars have been found in upper-level management, the implementation of these characteristics in unit-based leaders is less explained. The elements of the transformational leader on followers and the organization—individual consideration, individual stimulation, inspirational motivation, and idealized influence—can engage nursing staff to remain in an organization which will promote positive patient outcomes. This article will review the elements of the transformational leader and share two exemplars of the transformational metanarrative as demonstrated in nursing care units. Both exemplars demonstrate how the transformational leader …


Defelonization And Police Decision-Making: A Phenomenological Study Of Policing Behaviors In Los Angeles County Post-Proposition 47, Stephen William Bell Mar 2022

Defelonization And Police Decision-Making: A Phenomenological Study Of Policing Behaviors In Los Angeles County Post-Proposition 47, Stephen William Bell

Doctoral Dissertations and Projects

The purpose of this transcendental phenomenological study was to explore how law enforcement officers in Los Angeles County described their lived experiences of engaging in discretionary enforcement behaviors when policing narcotics crimes. Rational choice theory provided the theoretical framework for the study. The two research questions asked the following: 1) What does Proposition 47 mean to law enforcement officers in Los Angeles County in relation to their self-efficacy to police narcotic offenses? 2) What do law enforcement officers in Los Angeles County share as challenges when policing narcotic offenses in their communities after the ratification of Proposition 47? Purposeful sampling …


Evidence Integration For Coherent Nexus Policy Design: A Mediterranean Perspective On Managing Water-Energy Interactions, Sarah Giest, Ishani Mukherjee Mar 2022

Evidence Integration For Coherent Nexus Policy Design: A Mediterranean Perspective On Managing Water-Energy Interactions, Sarah Giest, Ishani Mukherjee

Research Collection School of Social Sciences

Nexus governance increasingly relies on using data to design policy measures. At the intersection of different policy fields, such as energy and water, data is seen to shed light on complex challenges and have the ability to measure both problems and solutions systematically. In order to analyze the challenges linked to data use in the context of nexus governance, we use a policy design lens and more specifically the perspective of organizational policy instruments to look at the Mediterranean region. We focus on how the design of organizational tools enables or impedes policy coherence and thereby the efficacy of data …


Organizational Change Process Milwaukee - Intervention Overview, Quality Improvement Center For Workforce Development Feb 2022

Organizational Change Process Milwaukee - Intervention Overview, Quality Improvement Center For Workforce Development

Other QIC-WD Products

This Intervention Overview draws heavily from Building Cultures and Climates for Effective Human Services: Understanding and Improving Organizational Social Contexts with the ARC model, Oxford University Press (2018). This book was written by Drs. Anthony Hemmelgarn and Charles Glisson based on 20+ years of intensive implementation and research experience within child welfare and mental health organizations. Dr. Hemmelgarn consulted with the QIC-WD on this project and served as the ARC specialist in Milwaukee.

ARC is an organizational change process aimed at improving organizational culture and climate and the availability, responsiveness, and continuity of services in human service organizations. It …


Organizational Change Process Milwaukee - Intervention Background, Quality Improvement Center For Workforce Development Feb 2022

Organizational Change Process Milwaukee - Intervention Background, Quality Improvement Center For Workforce Development

Other QIC-WD Products

What is ARC and why was it selected?

ARC stands for availability, responsiveness, and continuity and is an organizational change process. It is aimed at improving the organizational culture and climate and the availability, responsiveness, and continuity of services provision in human service organizations. ARC involves three primary strategies:

  1. embedding five core principles of effective organizations into all aspects of organizational functioning;
  2. installing most (but not necessarily all) of 12 key organizational component tools and processes to improve services in accordance with the five principles; and
  3. building mental models and shared beliefs that support the successful application of ARC principles …


Building Leaders In Policing: Using Leadership Characteristics And Attributes To Develop First-Line Supervisors And Line Officers, Brad Stewart Jan 2022

Building Leaders In Policing: Using Leadership Characteristics And Attributes To Develop First-Line Supervisors And Line Officers, Brad Stewart

Education Projects

Organizational effectiveness and legitimacy in policing are largely based on public perception witnessed predominantly through interactions with line officers and first-line supervisors. The demand for highly effective first-line supervisors falls short as agencies are ill-equipped to provide leader development. This mixed methods study examined the characteristics and attributes of first-line supervisors as perceived by line officers in the Asheboro, North Carolina Police Department. Specifically, it sought to answer the following questions: (a) Which dominant characteristics and attributes are perceived by police officers to be associated with leader efficacy; (b) Which of the perceived characteristics and attributes contribute to the development …


Organizational Change Process Milwaukee - Theory Of Change, Quality Improvement Center For Workforce Development Jan 2022

Organizational Change Process Milwaukee - Theory Of Change, Quality Improvement Center For Workforce Development

Other QIC-WD Products

Through a series of steps and causal links, a theory of change provides a roadmap to address the root causes of an identified workforce problem and describes how and why changes are expected to lead to the desired outcomes. In Milwaukee, the theory of change was driven by the results of the Organizational Social Context (OSC) Measure administered during the needs assessment process. More specifically, the OSC showed that there were several aspects of both culture and climate that were in need of improvement, including 1) a hierarchical and rigid decision-making structure, 2) high role conflict and change resistance within …