Digital Commons Network^™

What Can Go Wrong When Everything Is Right? Using Organizational Justice To Understand Police Misconduct And Improve Personnel Systems, Antoine D. Busby, Meghan A. Thornton-Lugo, Laura Parker, Nicole Strah

Personnel Assessment and Decisions

Despite decades of attention paid to police reform, cases of office misconduct still continue to plague policing organizations. Assuming that organizations may still experience such officer malfeasance even when attempting to pursue best practices, we aim to explore how things can go wrong when everything else seems right. Specifically, we rely on trickle-down models of organizational justice, group engagement, and social identity to articulate how otherwise desirable organizational outcomes may produce detrimental outgroup biases. Based on our theoretical premise, we articulate specific changes that may be made to personnel systems that can avoid such officer misconduct in policing contexts.

Electing Law Enforcement Leadership: Examining The Effects Of Politics And Job-Related Qualifications On Personnel Assessment And Decisions For Sheriff, Kareem Panton, Kevin P. Nolan, Jess Rigos

Personnel Assessment and Decisions

Calls for police reform have become frequent in the United States. Efforts to enact meaningful organizational change will require support from senior law enforcement leadership. Personnel selection for several of these positions (e.g., Sheriff) occurs via local election. Little is known, however, about the factors that influence voters’ assessment of candidates for these positions and the extent to which decision-making for personnel selection via election is influenced by the same beliefs (e.g., person-job and person-organization fit) as more traditional approaches to hiring. This study explores the extent to which voters’ perceptions of two candidates for the position of Sheriff are …

Leadership Behavior, Stress, And Presenteeism: A Cross-Cultural Comparison, Jan Philipp Czakert, Julia A. M. Reif, Rita Berger

Papers from the International Association for Cross-Cultural Psychology Conferences

Presenteeism is the behavior of working with ill-health. Due to associated productivity losses and substantial transmission risks during the ongoing COVID-19 pandemic, presenteeism is gaining increased attention in occupational psychological research. To understand the complexity of this phenomenon, research on contextual influences is needed. Our study investigated positive leadership behavior (transformational leadership, TFL) and negative leadership behavior (passive-avoidant leadership, PAL) as social-contextual predictors, next to stress. We hypothesized that in countries with high masculine values, presenteeism is more likely to occur. Our study involved 979 employees from the different cultural contexts of Germany, Ireland, Latvia and Spain that answered an …

The Correlation Between Transformational Leadership And Mental Health Clinician Burnout, Rebekah E. Shutter

Electronic Theses and Dissertations

Mental health clinicians working in a hospital setting are at a high risk of experiencing burnout due to the stressful demands of their caseloads, compassion fatigue, limited resources, and unsupportive leadership. While there is ample research regarding the cause and effect of burnout on clinicians there is a gap in the literature when it comes to the impact leadership has on mental heath clinician burnout. The purpose of this quantitative, correlational study is to determine if and to what extent there is a correlation between Transformational Leadership and mental health clinician burnout. Participants for this study consisted of 200 mental …

How An Abusive Supervision Climate Impacts Business-To-Business (B2b) Sales Performance, And The Roles Of Leader–Members Interdependence And Team Psychological Safety, Matthew J. Daniel

Electronic Theses and Dissertations

Sales supervisors can tremendously influence the sales teams they manage, and their behaviors can influence a team’s engagement and sales performance. Because of the supervisor’s influential role, their behavior, positive or negative, can ripple throughout the organization. As a result, a supervisor who role models abusive behavior within their organization also promotes a climate of abuse and incivility that can contribute to a toxic workplace. Abusive supervision (AS) is a significant problem in many business-to-business (B2B) sales organizations that negatively impacts the financial welfare and subjective well-being of organizations and their employees. This quantitative correlational study aimed to examine how …

Investigating The Relational Element Of Trust In Teacher-Principal Relationships: An Autoethnographic Case Study, Angela Bradley

LSU Doctoral Dissertations

This autoethnographic case study was designed to investigate the relational aspect of trust, a characteristic of servant leadership, in the teacher-principal relationship. This trusting bond is an often overlooked, foundational element of a school’s success. I examined the role that trust plays in enhancing a school’s culture and how trust is established and maintained among one principal and teachers under my supervision. In addition, as researcher, I sought to uncover specific indicators that trust was present on a school campus. Finally, I sought to examine trust’s effects on collaboration and organizational commitment.

Through weekly reflections, I sought to examine my …

Faux-Flipping A Supportive Housing Training: Lessons From Pandemic Adaptations, Shelley K. Buchbinder, Emilie R. Banz

Journal of Human Services: Training, Research, and Practice

Following March 2020 coronavirus closures, the Community Support Services training initiative for supportive housing providers transitioned to fully remote learning. Training remotely, the trainers developed a faux-flipped model of midtraining interactive video lectures alongside videoconferencing with time for active learning through interactions and activities. There were benefits to training remotely using a faux-flipped model, including increased participation, training retention, and self-evaluated knowledge. After improved training results, the faux-flipped recorded video lectures will remain in future training. The coauthors suggest additional research to elaborate the faux-flipped model and assess its impact on learning and engagement.

Impact Of Immigration Parent-Child Separation Policies On Children’S Attachment Experiences, Daisy Casasnovas

Dissertations

This critical literature review (CRP) project explores the consequences of child-parent separation by deportation laws. Considering the number of Latinx immigrant families immigrating to the United States, this review focused on how the unexpected separation by deportation impacted immigrant families and how these separations affect their children’s development, attachment style, and overall well-being. The review explored the short- and long-term consequences for immigrant children and their families, including children who are U.S.-born and remain in the country without their parents. Results from the review indicate an extensive and significant impact on attachment style and overall developmental impairments. The unexpected separation …

Cultivating Positivity To Achieve A Resilient Society: A Critical Narrative Review From Psychological Perspectives, Andree Hartanto, K. T. A. Sandeeshwara Kasturiratna, Xun Ci Soh

Research Collection School of Social Sciences

With the rapid speed of globalization and technological breakthroughs, current social issues have become more complex than in past decades. As many issues such as pandemics, terrorism, and interracial conflict are realistically unpredictable, the idea of resilience offers an intuitively plausible and attainable strategy to deal with these potential adversities. The current narrative review explores the cultivation of positive emotions and traits as a plausible way to achieve a resilient society. Based on research in the social and industrial organizational psychology literature, we reviewed the role of positive emotions and traits on resilience. Lastly, we highlight important experiences and interventions …

A Quantitative Study Examining Individual Employee Experiences Of Change Initiatives And The Impact On Employee Perceptions Of Change And Attitudes, Adrienne Marie Read

Doctoral Dissertations and Projects

Current organizational change management models focus on information sharing as the primary mechanism for involving employees in change initiatives, but most change initiatives fail due to limited attention given to organizational members impacted by change. The current study provides empirical evidence for more tangible methods of employee involvement by examining individual experiences of organizational change and the influence of involvement factors (leadership communication and work contribution) on employee perception of change and job attitudes (organizational commitment and turnover intentions). A causal-comparative design was implemented using a 39-item survey administered to 344 participants who have experienced an organizational change. The nonparametric …

Subtle Leadership: When Referent Power Is Subtly Powerful, Luz E. Quiñones-González

The Journal of Values-Based Leadership

The following research presents the construct of “subtle leadership” in a conceptual discussion as a new way of perceiving and studying leaders of the twenty-first century. Its core objective points toward the conceptualization of “subtle leadership,” sharing a basic definition to provoke discussion and emerging theoretical framework in order to better understand the current organizational reality. Some leadership styles such as servant leadership, shared leadership, and authentic leadership are discussed to compare and contrast them with “subtle leadership,” emphasizing that leadership is viewed as a process and not only as styles or personal traits. Subtle leadership is primarily based on …

Developing Standards For Cultural Competency Training For Health Care Providers To Care For Lesbian, Gay, Bisexual, Transgender, Queer, Intersex, And Asexual Persons: Consensus Recommendations From A National Panel, Mandi L. Pratt-Chapman, Kristen Eckstrand, Amorie Robinson, Lauren B. Beach, Charles Kamen, Alex S. Keuroghlian, Scott Cook, Asa Radix, Markus P. Bidell, Daniel Bruner, Liz Margolies

Publications and Research

Purpose: Lesbian, gay, bisexual, transgender, queer, intersex, and/or asexual and other sexual and gender diverse persons (LGBTQIA + or SGD persons) experience barriers to equitable health care. The purpose of this article is to describe a collaborative process that resulted in core cultural competency recommendations addressing training for those who provide health care and/or social services to LGBTQIA + patients.

Methods: In 2018 and 2019, Whitman-Walker Health, a Federally Qualified Community Health Center in Washing- ton, DC, and the National LGBT Cancer Network purposively selected leaders of community clinics and community-based organizations, cultural competency trainers, and clinicians and researchers with …

Integrated Behavioral Health And Primary Care: Refining A Determinant Framework, Ariel Michelle Domlyn

Theses and Dissertations

The integration of behavioral health and primary care is a best practice to improve patient outcomes and achieve health equity. However, the process of integrating is opaque, requiring organizational change and sometimes a complete system overhaul. Implementation science offers useful ideas for helping healthcare organizations to implement care. This field has identified potential environmental conditions and determinants of successful implementation; however, much is still unknown about how these factors may be relevant for organizations seeking to integrate care. To address the limited existing knowledge in this area, this dissertation gathers practice-based evidence using exploratory methods. Results are translated into an …

Emotional Experiences Of Muslim Americans Regarding The Intolerance Displayed By Non-Muslims, Munder Abderrazzaq

Journal of Sustainable Social Impact

Muslims in the United States report experiencing unequal treatment and racial profiling from non-Muslims. Recent literature (Simon et al., 2018) suggests the need for further research on the intolerance displayed by majority members from the point of view of minority members in the United States. The unwillingness or refusal to respect or tolerate individuals from a different social group or minority groups, who hold beliefs that are contrary to one’s own, is referred to as intolerance. The display of intolerance among members of different cultural and religious backgrounds can hinder the discovery of new information needed to promote positive social …

Supportive Supervision And Resiliency Ohio - Needs Assessment Summary, Quality Improvement Center For Workforce Development

Other QIC-WD Products

Exploration of Needs The Ohio Department of Job and Family Services (ODJFS) partnered with the Quality Improvement Center for Workforce Development (QIC-WD) to conduct a comprehensive needs assessment in nine participating counties, to identify potential issues related to staff retention within the child welfare workforce. A number of data sources were used to inform the process, including: 1) administrative data and metrics provided by the Human Resources representatives in each of the nine agencies, 2) formal surveys of child welfare staff and supervisors in the nine participating counties, and 3) the subjective perceptions and expertise from the QIC-WD and Ohio …

Tell Me A Story: Exploring The Use Of Narratives To Reduce Backlash To Organizational Diversity Initiatives, Desmond W. Leung

Dissertations, Theses, and Capstone Projects

Diversity initiatives represent key priorities for many organizations, but research and recent high-profile examples suggest that diversity initiatives can generate significant backlash, particularly among organizational members. The primary aim of this study is to investigate how narrative forms of diversity initiative messaging may attenuate backlash among organizational members compared to more traditional expository forms of diversity initiative messaging. Drawing on research related to narrative communication, persuasion, and diversity, I proposed a first-stage dual moderated mediation model where psychological reactance and perceptions of realistic threat mediate the negative effect of narrative (vs. expository) diversity messaging on backlash. Additionally, I examined whether …

Utilizing Human Factors To Improve Perioperative Adverse Event Investigations: An Integrated Approach, Joseph R. Keebler, Elizabeth H. Lazzara, Elizabeth Blickensderfer, Thomas Looke, Frank Rosemeier, Brittany Almon, Lou Barr, Jeffrey Kuhlman

Publications

Objective: Apply Human Factors (HF), systems engineering, and high reliability organizational principles to improve adverse event investigations in a regional hospital system. Background: Given the complexity of medicine and healthcare systems, innovative thinking is required to ensure these systems are resilient to error. Understanding the work system and its constituent parts is fundamental to understanding how errors begin and propagate. Method: This paper provides a discussion on employing a systems-based approach to improve perioperative adverse event investigations within a hospital system. Results: Data was collected across 13 investigations. The findings are summarized into 16 contributing factors, with 10 specific examples …

Reaching For The Stars: A Constructivist Investigation Of Astrology As A Tool For Self-Discovery In A New Age Of Leadership, Cameron Martin

Dissertations

To fully understand leadership in today’s world, we need a radical reconceptualization of the developmental process required to lead. Changing paradigms demands new perspectives on leadership; these new paradigms suggest leaders must turn inward and develop knowledge of their inner selves to realize their full potential as leaders.

Astrology is an ancient way of knowing and making sense of the world and one’s place in it that provides benefits to many people in our modern world, despite fervent academic, religious, and scientific criticism. Astrology is more than a divination tool. It is an entire epistemology of self in relation to …

Organizational Change Process Milwaukee - Needs Assessment Summary, Quality Improvement Center For Workforce Development

Other QIC-WD Products

Exploration of Needs

The Quality Improvement Center for Workforce Development (QIC-WD) worked with the Division of Milwaukee Child Protective Services (DMCPS) to conduct a needs assessment. A variety of information was explored to learn about the current workforce and the agency’s workforce practices, including 1) recruitment, hiring, and retention metrics and processes, 2) organizational culture and climate, and 3) other workforce processes and initiatives, such as onboarding, mentoring, supervision, performance management, and employee recognition. More specifically, four major types of information were considered: 1) objective data from various agency databases and reports; 2) subjective perceptions of staff and supervisors, …

Addressing Mental Health Of Hospitality Employees: An Exploratory Study, Chase Izell

Management Undergraduate Honors Theses

Exacerbated by a global pandemic, mental health challenges within hospitality professionals are an area of growing prevalence and concern for the industry. Historically unaddressed, these issues are continuing to impact the morale of essential talent which is promoting a culture of turnover that defines the industry today. Aside from the direct costs incurred by voluntary employee termination, the indirect costs to workplace culture and guest satisfaction have furthered the overall financial impact of a largely untreated problem. The objective of this research is to provide evidence of declining mental health in the hospitality industry while illuminating the key contributors to …

Oh, The Place You’Ll Go: The Effects Of Commuting Time On Work, Family, And Health Related Outcomes, Lauren Kistler

All Theses

People spend a majority of their lives working and commuting is an essential part of most workers’ daily schedule. According to the 2017 American Community Survey distributed by the U.S. Census Bureau, the average commute for Americans is approximately 27 minutes. Time spent commuting has increased in recent decades (Denstadli et al., 2017; Gimenez-Nadal & Molina, 2019; Hoehner et al., 2012; Künn‐Nelen, 2016). Commuting to work is often a source of stress for workers, and its detrimental impacts are a rising public health issue as well as an area of concern for occupational health psychologists. Commuting is not considered a …

The Adaptation And Innovation Model Of Organizational Resilience, Daniel Desa

Masters Theses and Doctoral Dissertations

The present study was designed to broaden the way researchers and practitioners of the organizational sciences conceptualize, measure, and ultimately work to improve the adaptability, innovativeness, and resilience of organizations. This involved identifying how to measure and delineate the relationships between the interlinked multilevel psychosocial constructs of organizational adaptability, innovativeness, and resilience and the individual and organizational level resources of personal resources, human capital, social capital, and job-related resources as components to a conceptual model of organizational effectiveness coined The Adaptation and Innovation Model of Organizational Resilience, or AIR model. A survey was developed and administered to operationalize worker perceptions …

Do Diversity, Equity, And Inclusion (Dei) Initiatives Cause More Harm Than Good?: Extending Research To The Domain Of Lgbtq+ Discrimination, Lindsay Everhart

Honors Theses

Workplace diversity, equity, and inclusion (DEI) initiatives have been shown to delegitimize discrimination claims made by members of low-status groups, namely women and people of color (Dover et al., 2020; Kaiser et al., 2013). Previous research attributes this effect to the fact that DEI initiatives send signals of organizational fairness, thus causing individuals to overestimate the fairness of the organization and overlook discrimination claims. Given the fact that up to 40% of LGBTQ+ employees in one survey reported some form of workplace harassment due to their sexual orientation or gender identity, it is imperative that this line of research is …

Raging Hormones: Why Age-Based Etiological Conceptualizations Of The Development Of Antisocial Behavior Are Insufficient, Stuart F. White, S. Mariely Estrada Gonzalez, Eibhlis M. Moriarty

Psychological Science Faculty Publications

Developmental science, particularly developmental neuroscience, has substantially influenced the modern legal system. However, this science has typically failed to consider the role of puberty and pubertal hormones on development when considering antisocial behavior. This review describes major theoretical positions on the developmental neuroscience of antisocial behavior and highlights where basic developmental neuroscience suggests that the role of puberty and pubertal hormones should be considered. The implications of the current state of the science with respect to developmental neuroscience is considered, particularly what is known in light of development beyond puberty. This review shows that development continues to an older age …

Negotiating Allies And Alliances In Social Movements, Cynthia Wang, Sara Soderstom, Jennifer Whitson

Dismantling Bias Conference Series

No abstract provided.

An Examination Of The Antecedents And Outcomes Of Diversity Initiative Fatigue, Kennedy London Hammonds

Masters Theses & Specialist Projects

The purpose of my study is to examine the relationship between attitudes toward Black, Indigenous, and People of Color (BIPOC), cynicism towards organizational change, diversity initiative fatigue, and unit diversity climate. It was hypothesized that negative attitudes toward BIPOC will be associated with cynicism toward organizational change and diversity initiative fatigue will mediate that relationship. It was also hypothesized that unit diversity climate will moderate the relationship between negative attitudes toward BIPOC and diversity initiative fatigue and moderate the relationship between negative attitudes toward BIPOC and cynicism toward organizational change. To examine these relationships, a survey was distributed to WKU …

The Role Of Motivation In Employee Disposition And Choosing To Act Among Manufacturing Employees: A Grounded Theory Of Discretionary Effort, Shawn Michael Andrews

Dissertations

Managers are often tasked to accomplish more with the resources at their disposal. Doing more with less is especially associated with the manufacturing industry providing a rich and relevant backdrop for study. Understanding discretionary effort as a resource, how it manifests, and when and how manufacturing employees choose to do more than is required is key to achieving results in an increasingly competitive and evolving industry. This constructive grounded research study investigated how 25 non-salaried manufacturing employees conceptualized how and why they chose to engage in activities that were considered above and beyond job role expectations. Extant literature was considered …

Coachmotivation: Leveraging Motivational Interviewing Methodology To Increase Emotion Regulation Ability In The Workplace, Michael R. Nelson

Industrial-Organizational Psychology Dissertations

Emotions are complex, powerful states that both positively and negatively impact personal and professional human experiences. One’s ability to regulate their emotions has been related to desirable organizational outcomes such as (a) decreased counterproductive work behaviors (CWBs), stress, and negative emotions and (b) increased well-being, coping abilities, and job satisfaction. However, appropriate workplace interventions that increase perceived emotion regulation (PER) abilities continue to be limited. Stemming from Motivational Interviewing (MI), CoachMotivation (CM) is a modified form of organizational coaching that translates core practices of clinical MI interventions (i.e., OARS: open questions, affirmations, reflections, summary statements) into coaching conversations in the …

Examining Female Reaction To Male Ally Work: The Role Of Perceived Divergence, Carolyn T. Dang, Aparna Joshi, Soojin Oh

Dismantling Bias Conference Series

No abstract provided.

Stories Of Leadership During Covid-19: Reflections On Leadership To Develop And Advance New Ways Of Thinking And Operating In Organizations, Jennifer Linvill

Dismantling Bias Conference Series

No abstract provided.