Digital Commons Network^™

Orchestrating Service Innovation Using Design Moves: The Dynamics Of Fit Between Service And Enterprise It Architectures, Narayan Ramasubbu, Charles Jason Woodard, Sunil Mithas

Research Collection School Of Computing and Information Systems

Service science perspectives highlight the central role of information technology (IT) in transforming the design and delivery of services. To discern the mechanisms through which IT impacts service innovation, we explore the dynamics of the relationship between enterprise IT and service architectures, and how these dynamics influence the performance of service innovation projects. We conducted six case studies to investigate how firms orchestrated service innovation, focusing on the design of the service architecture and its relationship to enterprise systems. We synthesize the case findings to develop a set of propositions on the antecedents and consequences of fit (or misfit) between …

Information System Security Commitment: A Study Of External Influences On Senior Management, Kevin Andrew Barton

CCAC Theses and Dissertations

This dissertation investigated how senior management is motivated to commit to information system security (ISS). Research shows senior management participation is critical to successful ISS, but has not explained how senior managers are motivated to participate in ISS. Information systems research shows pressures external to the organization have greater influence on senior managers than internal pressures. However, research has not fully examined how external pressures motivate senior management participation in ISS. This study addressed that gap by examining how external pressures motivate senior management participation in ISS through the lens of neo-institutional theory. The research design was survey research. Data …

Energy Conservation And Efficiency In Manufacturing: Employee Decisions And Actions, Marla Dee Corson

Open Access Dissertations

Energy conservation and intensity reduction efforts are becoming increasingly more prevalent and ultimately necessary, especially for energy-intensive manufacturing companies in particular to stay in business. Typical actions are to change technology, and thus, realize an energy cost savings in overall utilities. However, in today's competitive market, with climate change and other environmental impacts as well, it is necessary for the cost of energy to be valued as a cost of making a product, and thus, managed at the same level as the cost of labor or materials. This research assessed human behavior at the individual and organizational levels both at …

Employee And Organization Security Value Alignment Through Value Sensitive Security Policy Design, Dianne Blitstein Solomon

CCAC Theses and Dissertations

Every member of the organization must be involved in proactively and consistently preventing data loss. Implementing a culture of security has proven to be a reliable method of enfranchising employees to embrace security behavior. However, it takes more than education and awareness of policies and directives to effect a culture of security. Research into organizational culture has shown that programs to promote organizational culture - and thus security behavior - are most successful when the organization's values are congruent with employee values. What has not been clear is how to integrate the security values of the organization and its employees …

Linked Water Data For Water Information Management, Edward Curry, Viktoriya Degeler, Eoghan Clifford, Daniel Coakley, Andrea Costa, Schalk-Jan Van Andel, Nick Van De Giesen, Christos Kouroupetroglou

International Conference on Hydroinformatics

The management of water consumption is hindered by low general awareness and absence of precise historical and contextual information. Effective and efficiency management of water resources requires a holistic approach considering all the stages of water usage. A decision support tool for water management services requires access to a number of different data domains and different data providers. The design of next-generation water information management systems poses significant technical challenges in terms of information management, integration of heterogeneous data, and real-time processing of dynamic data. Linked Data is a set of web technologies that enables integration of different data sources. …

Grounded Ontology – A Proposed Methodology For Emergent Ontology Engineering, Syed Irfan Nabi, Zaheeruddin Asif

Business Review

This research posits that a domain ontology developed using text-coding technique contributes in conceptualizing and representing state-of-the-art as given by published research in a particular domain. The motivation behind this research is to provide means for creating a better understanding among the researchers through ontology that would present a clearer picture of any domain of interest. However, a general observation on ontology engineering methods is the domination of personal perspective of ontology developer and/or expert in the resultant ontology. Current ontology engineering methods bestow a primary role to ontology developer. Ontology thus developed is heavily biased towards the domain expert’s …

Creating An Information Systems Security Culture Through An Integrated Model Of Employees Compliance, Mohammad I. Merhi

Theses and Dissertations - UTB/UTPA

Employees’ non-compliance with information systems security policies has been identified as a major threat to organizational data and information systems. This dissertation investigates the process underlying information systems security compliance in organizations with the focus on employees. The process model is complex, comprising many normative, attitudinal, psychological, environmental, and organizational factors. Therefore, the study of information security compliance requires a holistic assessment of all these factors. This dissertation seeks to achieve this objective by offering a comprehensive and integrated model of employee behavior especially focused towards information security compliance. The research framework is influenced by the Reciprocal Determinism Theory which …

Adverse Impacts Of Furlough Programs On Employee Work Rate And Organizational Productivity, Adedeji B. Badiru

Faculty Publications

This article is primarily a research-provoking exposition against the management approach used in the 2013 government furlough program. It is intended to prompt potentially productive research investigations on the impact of personnel furloughs, particularly on defense acquisition programs. Defense acquisition programs are time-sensitive and systems oriented. What appears as a minor delay in one unit of an acquisition life cycle can lead to long-term encumbrances within the entire defense system, resulting in enormous cost escalation. Pertinent analytical techniques/methodologies are provided to illustrate potential pathways for further research studies of furloughs and how they adversely impact organizational productivity. The author’s intent …

Organizational Fields, Transnational Business Governance Interactions And The Diffusion Of Csr, Melanie Coni-Zimmer

Transnational Business Governance Interactions Working Papers

The paper analyzes the process of global diffusion of Corporate Social Responsibility (CSR) in the oil industry and how interactions between different actors have contributed to this outcome. It starts from the empirical puzzle that CSR has spread globally among transnational corporations since the mid 1990s (diffusion of CSR as a dependent variable). To explain this phenomenon, the paper presents a theoretical argument based on insights from sociological neo-institutionalism. It uses the concept of organizational fields as social spaces where organizations interact with one another. The structuration of an organizational field leads to processes of homogenization among the organizations belonging …

The Impact Of Enterprise Resource Planning Systems On Small And Medium Enterprises, Miguel Buleje

CCAC Theses and Dissertations

Enterprise resource planning (ERP) systems are considered the price of entry in today's business environment, and the number of small and medium-sized enterprises (SME) retiring legacy systems in favor of ERP systems is increasing exponentially.

However, there is a lack of knowledge and awareness of ERP systems and their potential benefit and effect on performance, and overall value to SMEs. While ERP adoption costs and potential benefits are high, it is not apparent whether the end result will translate into higher productivity for SMEs.

The goal of this study is to evaluate the benefits that accrue to a firm on …

An Interpretative Phenomenological Analysis Of Telehealth Champions, Ragan A. Dubose-Morris

CCAC Theses and Dissertations

The implementation of telehealth applications is resource intensive and fraught with challenges unique to the people and places involved. The use of telehealth to provide clinical care to patients, educate patients and providers, and conduct research studies to advance medical science has been shown to positively affect issues of access and the quality of care. Previous research has focused on the use of specific technologies, known barriers to adoption and diffusion, and the general efficacy of these applications. Few studies have researched the role champions play in the deployment and operation of telehealth networks. The researcher proposed conducting an interpretative …

Review Of Factors Affecting Sustainability In The Universities, Hosna Ajilian

Dissertations, Master's Theses and Master's Reports - Open

Purpose – The focus of this research is to find out a meaningful relationship between adopting sustainability practices and some of the characteristics of institutions of higher education (IHE). IHE can be considered as the best place to promote sustainability and develop the culture of sustainability in society. Thus, this research is conducted to help developing sustainability in IHE which have significant direct and indirect impact on society and the environment.

Design/methodology/approach – First, the sustainability letter grades were derived from “Greenreportcard.org” which have been produced based on an evaluation of each school in nine main categories including: Administration, Climate …

Exploring The Responsibilities Of Wildlife Law Enforcement Officers: An Examination Of Citations Issued By Kentucky Conservation Officers, Conrad Morgan Lanham

Online Theses and Dissertations

Conservation officers are law enforcement agents whose primary responsibility is the enforcement of statutes regarding wildlife. Several bodies of research have noted the expansion of law enforcement capabilities and responsibilities of conservation officers to include the enforcement of general laws that fall outside the conservation officers' original mandate. The purpose of this study is to explore the work roles of contemporary conservation officers in Kentucky. Using data from citations issued by Kentucky conservation officers from 2006 to 2011, this research examines patterns of wildlife violations, boating violations, and general violations across time and space. Comparisons of these types of violations …

Access Control In And For The Real World, Sara Sinclair

Dartmouth College Ph.D Dissertations

Access control is a core component of any information-security strategy. Researchers have spent tremendous energy over the past forty years defining abstract access-control models and proving various properties about them. However, surprisingly little attention has been paid to how well these models work in real socio-technical systems (i.e., real human organizations). This dissertation describes the results of two qualitative studies (involving 52 participants from four companies, drawn from the financial, software, and healthcare sectors) and observes that the current practice of access control is dysfunctional at best. It diagnoses the broken assumptions that are at the heart of this dysfunction, …

Has Safeer Improved Sacm's Work And Helped Saudi Students In The Usa Resolve Their Needs Quickly, Faisal M. Alzomily

Masters Theses & Specialist Projects

This study examined efficiency of the Safeer by gathering and analyzing the perception of 131 Saudi students from Bowling Green, KY. The purpose of the study was to ensure that the system is able to perform its function as the bridge between different institutions and Saudi students studying in the US who require assistance in processing their academic requirements. A self-administered survey using five scale points was employed. Results were summarized using descriptive statistics at 95% confidence level. The result confirmed the hypothesis that the use of the Safeer program provides quality service delivery within SACM, which in turn benefits …

Open Source Software Development Process Model – A Grounded Theory Approach, Keng Siau, Y. Tian

Research Collection School Of Computing and Information Systems

The open source movement has provided software users with more choices, lower software acquisition cost, more flexible software customization, and possibly higher quality software product. Although the development of open source software is dynamic and it encourages innovations, the process can be chaotic. An Open Source Software Development (OSSD) process model to enhance the survivability of OSSD projects is needed. This research uses the grounded theory approach to derive a Phase-Role-Skill-Responsibility (PRSR) OSSD process model. The three OSSD process phases -- Launch Stage, Before the First Release, and Between Releases -- address the characteristics of the OSSD process as well …

Understanding User Resistance To Information Technology: Toward A Comprehensive Model In Health Information Technology, Madison N. Ngafeeson

Theses and Dissertations - UTB/UTPA

The successful implementation of health information systems is expected to increase legibility, reduce medical errors, boost the quality of healthcare and shrink costs. Yet, evidence points to the fact that healthcare professionals resist the full use of these systems. Physicians and nurses have been reported to resist the system. Even though resistance to technology has always been identified as key issue in the successful implementation of information technology, the subject remains largely under-theorized and deficient of empirical testing. Only two proposed model have been tested so far. Hence, though user resistance is clearly identified and defined in literature, not very …

Possible Directions For Improving Dependency Versioning In R, Jeroen Ooms

The R Journal

One of the most powerful features of R is its infrastructure for contributed code. The built-in package manager and complementary repositories provide a great system for development and exchange of code, and have played an important role in the growth of the platform towards the de-facto standard in statistical computing that it is today. However, the number of packages on CRAN and other repositories has increased beyond what might have been foreseen, and is revealing some limitations of the current design. One such problem is the general lack of dependency versioning in the infrastructure. This paper explores this problem in …

Maximizing Community Action: An Internship With Be The Change, Rachel Rosenbaum

Independent Study Project (ISP) Collection

From 3 April 2013 to 28 April 2013, I interned with the Brisbane branch of Be The Change, an organization that promotes ecological, social and spiritual sustainability through their empowering symposiums, in Australia. I focused on creating a tool to help symposium participants take community action after the event. My goal was to create a resource for Be The Change to use across Australia to further its impact, attend a symposium and implement sustainable actions in my everyday life.

In the 140 total hours of work I completed, I helped plan a symposium, participated in workshops and events within the …

Lean Principles:: Can Proven Manufacturing Techniques Benefit An Information Technology Organization?, Erik D. Kim

Regis University Student Publications (comprehensive collection)

The benefits of Lean Principles have been reaped in manufacturing for many years and have been seen recently in other verticals. A comprehensive review of the scientific literature exposed that within the information technology field, Lean Principles remains relatively unknown or used. As corporate senior management seek to save costs, information technology needs to provide clear and concise guidance on how to maximize production efficiencies while minimizing costs. If a company cannot leverage information technology properly, staffing and budget cuts are likely. This paper discusses the potential benefits for information technology organizations to utilize Lean Principles. A case study revealed …

Employee Determinants To Share Knowledge In A Us Federal Government Environment, Kenneth White

CCAC Theses and Dissertations

Although the literature indicates that knowledge sharing (KS) research is prevalent in the private sector, there is scant empirical research data about KS in the public sector. Moreover, organizations lack an understanding of employee KS behavior. This study investigated two research questions: First, how does the perceived importance of five determinants of KS behavior (organizational culture, workplace trust, incentives, management support, and technology) vary based upon the variables of job function, gender, and work category? Second, what is the relative importance of the five determinants of KS behavior to U.S. federal government employees? This descriptive study employed a Web-based survey …

Developing Software Requirements For A Knowledge Management System That Coordinates Training Programs With Business Processes And Policies In Large Organizations, James Richard Kiper

CCAC Theses and Dissertations

For large organizations, updating instructional programs presents a challenge to keep abreast of constantly changing business processes and policies. Each time a process or policy changes, significant resources are required to locate and modify the training materials that convey the new content. Moreover, without the ability to track learning objects to processes and policies, training managers cannot conduct an effective training gap analysis in these areas. As a result, the corporate training picture is unclear and instructional needs cannot be accurately determined.

The research addressed these problems by recognizing the need for linkages between an organization's business processes, its policies, …

Researching Critical Incidents Of Transformation, Paul R. Scheele

Antioch University Dissertations & Theses

This study examined transformation within individuals in a collaborative adult learning context. Using a combination of methods—surveys and critical incident technique (CIT)—the study explored in depth the experiences of 28 subjects from a population of 100 participants in an open-enrollment workshop, the Awakening the Dreamer, Changing the Dream Symposium produced by the Pachamama Alliance. The program employs high-impact training approaches to inform participants about social injustices and environmental practices that threaten the planet, and to encourage them to act on that information. The research focused on critical incidents at or shortly after the workshop that produced significant and meaningful change …

Simplified Single Source Xml Model: For Student-Centered Educational Content Management, Tamara K. Taylor

Regis University Student Publications (comprehensive collection)

This study investigates XML as a single source, recommending solutions and defining future needs for educators to manage student-centered educational content for diverse user preferences and multi-modal delivery. This research proposes a simplified XML single source model for educational course content management and XSL transformation of course material into multi-modal display/output that enables student-centered learning. The reviewed literature exposed four problem areas related to content management in which an XML single source might be a solution. Reviewed and synthesized literature related to XML into a cubed relationship with opposing the sides of the cube (content management/single source, corporate goals/educational goals …

Design And Implementation Of Erp Software In Material Supply Chain Management For Siix Corp., Xing'er Chen

World Maritime University Dissertations

No abstract provided.

Effects Of Information Importance And Distribution On Information Exchange In Team Decision Making, Babajide James Osatuyi

Dissertations

Teams in organizations are strategically built with members from domains and experiences so that a wider range of information and options can be pooled. This strategic team structure is based on the assumption that when team members share the information they have, the team as a whole can access a larger pool of information than any one member acting alone, potentially enabling them to make better decisions. However, studies have shown that teams, unlike individuals, sometimes do not effectively share and use the unique information available to them, leading to poorer decisions. Research on information sharing in team decision making …

Programming In A Socially Networked World: The Evolution Of The Social Programmer, Christoph Treude, Fernando Figueira Filho, Brendan Cleary, Margaret-Anne Storey

Research Collection School Of Computing and Information Systems

Social media has changed how software developers collaborate, how they coordinate their work, and where they find information. Social media sites, such as the Question and Answer (Q&A) portal Stack Overflow, fill archives with millions of entries that contribute to what we know about software development, covering a wide range of topics. For today’s software developers, reusable code snippets, introductory usage examples, and pertinent libraries are often just a web search away. In this position paper, we discuss the opportunities and challenges for software developers that rely on web content curated by the crowd, and we envision the future of …

Constructing A Community Response Grid (Crg): The Dublin, Ohio Case Study, John Freund

CCAC Theses and Dissertations

During an emergency, information availability is critical to preserving life and minimizing damages. During the emergency response, however, information may not be available to those who need it. A community response grid (CRG) can help ameliorate this lack of availability by allowing people to document and distribute emergency information to professional emergency responders (PERs). A CRG combines mobile communications services, Internet technologies, e-government applications, and social network concepts with traditional emergency response systems.

The problem that this case study investigated was how to construct a CRG for the City of Dublin, Ohio, Division of Police that works in conjunction with …

A Study Of Technological Barriers To Instructor E-Readiness In The Online Learning Environment, Glenda H. E. Gay

CCAC Theses and Dissertations

A critical factor of e-learning success is the e-learning readiness of the online user. However, there is a scarcity of studies on online instructors' e-learning readiness (E-Readiness) in an online learning environment. The purpose of this study was to evaluate whether there were correlations among online instructor E-Readiness dimensions and factors at the design and delivery stages that affect system outcomes. In this study, the DeLone and McLean model was used as a framework for research to test E-Readiness with the System Design stage (comprising System Quality, Information Quality, and Service Quality), System Delivery stage (comprising System Use, and User …

The Role Of Communication In Sustainable Development, Tracy Ging

Communication & Leadership Dissertations and Theses

As population growth accelerates, there are new strains on agricultural production and a growing consideration for sustainable development. Within the field of sustainable development, collective action models or collaborative processes have been favored as a way to engage multiple stakeholders and address complex issues. Collective and collaborative action studies have emphasized communication, but little specifics have been offered about the role of communication. Using a qualitative interview process and ethnographic analysis, this case study explores the role of communication in collaboration. In addition to developing insights into specific communication practices, the research reveals a significant emphasis on mutually supportive relationships …