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Leadership Development Strategies To Build Leaders Through Mentorship Programs, Devin Bradley

Walden Dissertations and Doctoral Studies

Developing employees to assume leadership positions has never been more critical for organizational leaders given the competitive climate and the shortage of executive leaders. Organizations must develop future leaders at unprecedented rates to assume roles and responsibilities of the current executive leaders who will leave the organization due to retirement and other forms of attrition. Using mentorship theory, the purpose of this multicase study was to explore strategies that business leaders use to successfully improve their mentoring programs for employee leadership development. The target population consisted of 3 business leaders located in central Florida with successful experience in improving their …

Hotel Manager Strategies To Reduce Voluntary Employee Turnover, Christl Arwen Kroeten

Walden Dissertations and Doctoral Studies

The voluntary turnover rate in the United States hotel industry is among the highest of all industries, resulting in lost revenue. The purpose of this multiple case study was to explore strategies hotel managers use to reduce voluntary employee turnover. The targeted population consisted of 6 managers from hotel businesses operating in the MidAtlantic region of the United States who successfully used strategies to reduce voluntary employee turnover. Job embeddedness theory, this study's theoretical framework, was used to describe reasons employees remained in organizations. Data were gathered via semistructured interviews, observational notes, and public business records regarding turnover or retention …

Social Security Administration Employee Lived Experiences Of Job Satisfaction And Employee Turnover, Lafaun Cain

Walden Dissertations and Doctoral Studies

Employee turnover continues to be an issue in federal organizations, including the Social Security Administration (SSA). While issues such as retiring baby boomers and budget constraints are beyond the control of any agency, retaining employees is critical to maintain essential services. The purpose of this transcendental phenomenological study was to explore SSA employee's lived experiences of job satisfaction and employee turnover to uncover motivators and satisfaction strategies. The conceptual framework for the study was based on Maslow's human needs and Herzberg's two-factor theory. Data were collected from 20 SSA frontline employees using 6 open-ended interview questions. The data were analyzed …

Increasing Employee Retention Within The Georgia Division Of Family And Children Services, Santoria Lushell Williams

Walden Dissertations and Doctoral Studies

Walden University

College of Social and Behavioral Sciences

This is to certify that the doctoral dissertation by

Santoria Lushell Williams

has been found to be complete and satisfactory in all respects,

and that any and all revisions required by

the review committee have been made.

Review Committee

Dr. Hilda Shepeard, Committee Chairperson,

Public Policy and Administration Faculty

Dr. Clarence Williamson, Committee Member,

Public Policy and Administration Faculty

Dr. Anne Hacker, University Reviewer,

Public Policy and Administration Faculty

Chief Academic Officer

Eric Riedel, Ph.D.

Walden University

2018

In Fulton County, Georgia, the Division of Family and Children Services (DFCS) child-welfare workers …

The Link Between Leadership Style And Job Satisfaction In The Don Civilian Workforce, Richard Grimm

Doctoral Dissertations and Projects

This study analyzed job satisfaction as it relates to employees within the Department of the Navy in an effort to better understand the role that supervisory leadership plays in improving or degrading employee job satisfaction. Multiple interviews were conducted with current and former employees in order to gainer deeper understanding of the experiences of these employees. The results indicate that styles such as servant leadership and transformational are seen as having a more positive impact on employee job satisfaction than other styles including trait and transaction. The researcher developed numerous themes based on data analysis including reference to these styles …

The Process Of Adoption Of Disruptive Innovations In Local Health Care Agencies Delivering Primary Care, Aurora Aguirre Polanco

Open Access Theses & Dissertations

The current state of the U.S. health care system is complex and limit access to care to many consumers, thus compromising their health outcomes. The problems of limited access and questionable quality can be addressed by focusing on enhancing the primary health care field. Improvements in both the access and performance of primary health care agencies, derive in better health outcomes and cost savings to the system in the long-term. Disruptive innovations, that make products and services simpler and more affordable, are adopted in agencies and potentially improve access and performance measures. However, the adoption of disruptive innovations in local …

Developing A Resilient Network Ambidexterity Scale, Edgar Perez

Antioch University Dissertations & Theses

The purpose of this study was to develop a resilient network ambidexterity scale. While numerous research efforts have considered the dimensions of social capital, resilience, and adaptive capacity to evaluate organizations and communities, few have explored social network indicators within organizations that can be used to mobilize ambidextrous strategies during times of disruption. The emphasis here was to understand the tendencies and behaviors that networks possess to sustain or achieve success along the parallel strategies of optimization and exploration. This study progressed in three specific phases toward filling this void in organizational development literature, using a mixed-methods approach. Phase 1 …

Mentoring Elements That Influence Employee Engagement, Lee Thornton Fountain

Walden Dissertations and Doctoral Studies

Employee disengagement is a significant issue for leaders and managers in many organizations. The general problem is the workforce in many American organizations includes disengaged employees. In 2016, only 33% of the workforce in the United States was engaged. The purpose of this quantitative study was to examine the relationship between the independent variables of mentoring, which include role modeling, acceptance and confirmation, and mentoring friendship functions with a dependent variable of employee engagement. The moderating variable of perceived organizational support was measured to test the strength or weakness of the effects that mentoring has on employee engagement. The theoretical …

Open Innovation In Small And Medium-Sized Enterprises: Executive And Employee Perception Of Processes And Receptiveness, Bethany A. Davidson

Antioch University Dissertations & Theses

This study explored open innovation activities in small and medium-sized enterprises. Most open innovation research to date has focused on large organizations; however, how large organizations engage in open innovation is very different from that of small and medium-size enterprises. The embedded design, mixed methods study utilized a survey delivered to owners or other organizational executives and employees of small and medium-size enterprises to solicit information regarding whether small and medium-size enterprises are actively engaging in inbound open innovation activities, their motivation for engaging in open innovation, and the sources they are utilizing to obtain new ideas for products and …

Instructional Behavior And Its Impact On Student Engagement, Debra Joan Crumpton

Walden Dissertations and Doctoral Studies

The purpose of this quantitative study was to expand understanding of leadership behaviors and their influence on follower engagement. Researchers have shown that engagement is a predictor of retention and organizational performance. Leadership theory and the conceptual framework of worker engagement were the study's theoretical anchors. Despite a proliferation of leadership studies, engagement antecedents are largely unknown. The aim of this study was to narrow the gap in the literature by examining the extent to which there may be a relationship between college instructors' behaviors and student engagement. Although not traditionally regarded as frontline leaders, extant leadership literature affirmed college …

How Naturalized African-Americans Experience Racial Microaggressions In U.S. Federal Agencies, Casimir Yem Bilong

Walden Dissertations and Doctoral Studies

The Civil Rights Act was enacted more than 5 decades ago, and its provisions forbade discrimination on the basis of race in hiring, promoting, and firing. Yet some researchers argue that racial discrimination issues are still prevalent in the United States. They contend that modern racial discrimination is more covert and takes the form of racial microaggressions, which are subtle conscious or unconscious insults and derogatory attitudes directed towards minorities. Researchers have not fully addressed the prevalence of racial microaggressions in U.S. workplaces, however. The purpose of this qualitative phenomenological study was to explore the lived experiences of naturalized African-Americans …

Managing Employee Motivation Through The Process Of Government Furloughs, Kim Charisc Hill

Walden Dissertations and Doctoral Studies

Budget constraints will cause federal furloughs to continue through 2035. Federal furloughs such as the one in 2012-2013, affected 800,000 out of 2.7 million federal employees. This dramatic workforce reduction caused remaining employees to experience stress and morale issues in the workplace. The purpose of the research was to understand how managers comprehend and experience the impact of extrinsic and intrinsic motivation on remaining employees' performance and attitudes during the furlough process. The theoretical foundation and conceptual framework were designed using both intrinsic and extrinsic motivation concepts and theories. Aspects of self-determination theory and hierarchy motivation theory were used to …

Testing Matching And Mirroring With Homophily In Onboarding Leadership Socialization, Manuel Almendarez

Walden Dissertations and Doctoral Studies

This study was designed to test the relationship between matching and mirroring (MM) and homophilous perceptions (PHM) in leadership socialization. Elevated PHM levels were hypothesized to affect workplace acceptance levels. The need for testing leadership socialization skills was magnified with the current demographic shift known as the leadership succession crisis, creating problems with onboarding strategies. The theoretical foundations of the study were based on the social identity theory, the social presence theory, the leader-member exchange theory, and the similarity-attraction paradigm. The study conducted at Workforce Solutions North Texas in Wichita Falls, Texas was sampled based on the calculated strength of …

Nurse Supervisors And Certified Nursing Assistants: Leadership Characteristics And Job Satisfaction, Jennifer Patterson

Walden Dissertations and Doctoral Studies

Significant costs are associated with the turnover rate of certified nursing assistants (CNAs) in skilled nursing facilities (SNFs), and turnover impacts the quality of care for residents of the SNFs through disruption of care. The purpose of this quantitative cross-sectional study was to identify the leadership characteristics of supervisors most associated with the job satisfaction (JS) of CNAs in SNFs. Herzberg's dual factor theory was used as the theoretical framework to explain the relationship between the leadership characteristics and the associated JS. The research question was used to examine the independent variables of trust, teamwork, supportive supervision, leader-follower relationships, and …

Organizational Policy Prohibiting Marriage Between Coworkers In The Nigerian Banking Sector, Pamela Obi

Walden Dissertations and Doctoral Studies

The Human Resources (HR) policy prohibiting marriage between coworkers contributes to employee attrition and an unhappy, demoralized, and unengaged workforce in commercial banks in Nigeria. Marriage between coworkers has resulted in forced resignations in commercial banks in Nigeria and employees' perception of being unfairly treated in their organizations. The purpose of this qualitative case study, based on the conceptual framework of organizational justice, was to explore how bank employees whose spouses resigned due to the HR policy prohibiting marriage between coworkers respond to this policy. Fifteen such employees participated in semistructured, one-on-one interviews, and 5 other employees participated in a …

The Survival Of Healthcare In Rural Texas, Destin Cook

Walden Dissertations and Doctoral Studies

Over 80 rural hospitals have closed in the United States since 2010, representing about half of all hospital closures during this period, and another 600-700 rural hospitals are at risk of closing shortly. The purpose of this qualitative exploratory multiple case study, which was based on transformational leadership and diffusion of innovation theories, was to gain a common understanding of financial problems and operational inefficiencies that may be impacting rural hospital leaders in the state of Texas. Data collection involved semi-structured interviews with 4 senior healthcare leaders from 3 separate regions in Texas. Data analysis included compiling, sorting, fragmenting, and …

Traits And Management Strategies Attributed To The Success Of Virtual-Team Leaders, Roderick A. Haley

Walden Dissertations and Doctoral Studies

Abstract

The rapid advances in technology and the globalization of the economy have led corporate leaders to invest heavily in virtual teams to increase their global coverage. The problem in this phenomenological study was that many organizational leaders do not understand the extent to which they need to manage virtual teams differently from traditional, face-to-face teams. This is significant, because due to geographical differences and possibly cultural differences, virtual teams require various modes of communication. The purpose of this study was to explore and describe the lived experiences of effective virtual-team leaders and the operational strategies employed to lead them. …

Factors That Encourage Unethical Practices By Organizational Leaders In Nigeria, Ebenezer Bankole Odole

Walden Dissertations and Doctoral Studies

The underlying concern for this research was the increasing numbers of reported culpability of organizational leaders' involvement in unethical practices, and the lack of previous literature on organizational factors that encourage unethical practices by organizational leaders in Nigeria. The purpose of this case study was to gain an understanding of the factors that encourage unethical practices by organizational leaders in Nigeria despite having ethical leadership skills and knowledge. This study was grounded in the framework of moral development theory by Lawrence Kohlberg, also known as the cognitive developmental theory of moralization. Data were gathered from document reviews from public library …

Stakeholder Collaboration Strategies In The Hawaii Tourism Industry, Catherine Kaehu

Walden Dissertations and Doctoral Studies

Travel and tourism are concepts that date back to 3000 B.C. with globalization extending possibilities of travel to people across the world. Addressing stakeholder concerns is especially important in promoting the development of sustainable tourism contributing to the protection of Earth's natural resources and long-term sustainability of tourism businesses through collaboration and participation. This qualitative case study incorporated a strategic stakeholder management framework, focusing on exploring strategies that Hawaii tourism industry leaders use for increasing stakeholder participation in sustainable tourism development. The population consisted of individuals across 6 categories of Hawaii tourism industry stakeholders identified as visitors, residents, government or …

Cross-Project Knowledge Transfer Succession Planning For Family-Owned Businesses, Kristina L. Mccarthy

Walden Dissertations and Doctoral Studies

When the owners of family-owned businesses leave the workplace, they can transfer ownership to the next generation; however, their knowledge of the business goes with them. There is a gap in the literature regarding effective ways to transfer family business resources and knowledge to subsequent generations. The problem was some small and family-owned businesses do not have detailed plans in place based on the needs of owners and the successor generation, with cross-project knowledge as part of the succession plan. The purpose of this nonexperimental study was to examine the relationships between the subscales of cross-project tacit knowledge transfer and …

Corporate Social Responsibility Implementation Framework, Samuel Bonsu

Walden Dissertations and Doctoral Studies

As social problems, such as environmental pollution persist, the need to implement corporate social responsibility (CSR) to enhance societal well-being becomes important. However, little is known about how corporate leaders implement CSR. The purpose of this qualitative transcendental phenomenological study was to identify and report the lived experiences of corporate managers relevant to CSR implementation. This study was guided by ecological systems theory, the Porter hypothesis, the Maslow hierarchy of needs theory, and the Harrod-Domar growth model, which justify the importance of societal well-being to business profitability and growth. The research question regarding the lived experiences of corporate managers of …

Strategies To Reduce Employee Turnover In A National Grocery Chain, Tracy Haney

Walden Dissertations and Doctoral Studies

Retaining qualified employees is a problem for many organizations, which costs companies both monetary resources and hours of productivity. A contributing factor to the problem of employee retention is the lack of trained managers who are equipped to foster and increase employee job satisfaction. The purpose of this single case study, using a transformational leadership framework, was to explore managerial strategies to reduce turnover at 1 store in a national grocery store in the Midwestern United States. Methodological triangulation was achieved through the semistructured interviews of 5 managers, as well as a review of company training documents, and a review …

Strategies For Compliance With Government Regulations In A Pharmaceutical Company, Charles Jagun

Walden Dissertations and Doctoral Studies

Pharmaceutical companies accrued fines of over $30 billion within 25 years because of noncompliance with regulations. Noncompliance with regulations results in fines and an adverse impact on company profitability. Some pharmaceutical company managers lack effective strategies to ensure overall company compliance with regulation. Based on complexity leadership theory, the purpose of this single case study was to explore strategies pharmaceutical company managers used to ensure compliance with regulatory requirements in Nigeria. The target population was functional managers purposely selected because they had successfully implemented strategies for compliance with the regulatory requirements in Nigeria. Data were collected through face-to-face and telephone …

A Quantitative Examination Of The Relationship Between Servant Leadership And Age On Organizational Commitment In Faith-Based Organizations, Frank Deno

Doctoral Dissertations and Projects

Servant leadership has grown slowly over the past four decades as an organizational style of leadership. Servant leadership is an excellent style for developing followers into their full potential, as it focuses first on the individual, while simultaneously developing capacity to achieve organizational goals. The workforce is constantly circulating, with older workers retiring and younger workers coming into the workforce. There are many factors influencing workers’ commitment to their organization, age is one of these factors and perception of leadership is another. Younger workers have different needs and different motivations than older workers. Faith-based organizations are a smaller segment of …

An Elderly Employment Model For The Thai Automotive Industry, Pornrat Sadangharn

The South East Asian Journal of Management

This research aims at studying an elderly employment model for the Thai automotive industry. Mixed methods with a sequential exploratory strategy were utilized. Grounded theory was employed by using in-depth interviews to investigate the characteristics of elderly employment in the Thai automotive industry. For this stage of the research, theoretical and purposive sampling was used to select 32 key informants from four groups of stakeholders: (1) elderly workers, (2) employers or human resource managers, (3) government officers, and (4) academics. The findings were then validated using a quantitative approach with structural equation modelling (SEM). A total of 308 elderly workers …

What Makes A Competent Change Manager? The Importance Of Developing The “Right” Attitudes, Siu Loon Hoe

Research Collection School Of Computing and Information Systems

PurposeThe purpose of this paper is to highlight the importance of developing the “right” attitudes toward change.Design/methodology/approachThe viewpoint is based on more than 20 years of experience gained and insights developed through consulting projects and training conducted for numerous multinational companies and public sector organizations across Asia. An overview of international and national competency frameworks that include change management from Australia, United Kingdom, and Singapore is also presented.FindingsA competent change manager requires a combination of knowledge, skills, and attitude to effect change. While knowledge and skills have traditionally been emphasized, there is a need to develop the “right” attitude as …

Improving Resource Management In The Afghan Air Force, Jonathan D. Ritschel, Tamiko L. Ritschel

Faculty Publications

The nascent Afghan Air Force (AAF) is rapidly changing with new platforms programmed and existing platforms expanding. As US and coalition forces draw down, the transition of financial responsibility from American to Afghan processes is on the horizon.

Leader Behaviors For Sustaining The Implementation Of Lean Methodologies In Multi-National Companies: A Qualitative Case Study, Gary Vance

Doctoral Dissertations and Projects

Increasing global competition has led many business leaders to implement Lean methodologies to drive operational improvement and deliver increased customer satisfaction. However, not all business leaders have been successful in sustaining Lean implementation with the majority failing within the first three years. In addition, the challenge related to implementing Lean in multi-national companies is exacerbated by the cultural differences associated with the various business units involved. Recent research has suggested that business leaders who have sustained their Lean implementations have utilized specific behaviors to do so. Therefore, this study explored how leaders of multi-national companies utilized specific behaviors to sustain …

Voice Behavior: The Role Of Perceived Support And Psychological Ownership, Andin Andiyasari, Rudolf W. Matindas, Corrina D. Riantoputra

The South East Asian Journal of Management

This study aims to delineate the key socio-emotional needs important for voice behavior. To do this, we examine individual and contextual factors as mechanisms underlying how psychological ownership and perceived support influence employee voice behavior. Employing survey research of 210 employees from two big companies in Indonesia, analyses revealed that perceived supervisor support had direct and indirect effects on voice behavior, and job-based psychological ownership is a crucial mediator of the relationship between organization-based psychological ownership and perceived supervisor support on voice behavior. Path analysis offered further support for the complete model (χ2= 4.25, df = 3, P-value = 0.235, …

Effective Leadership And Nonprofit Sustainability, Vaughn Orsborne Gleaves

Walden Dissertations and Doctoral Studies

A sustainability plan of an organization is useless without effective leadership in its design and execution. The purpose of this case study was to explore strategies that church leaders having at least 7 continuous years of organizational fiscal sustainability and leadership used to ensure fiscal sustainability. The study included 8 face-to-face and 2 phone interviews with 4 senior pastors, 3 associate pastors, a treasurer, a finance committee chair, and a certified public accountant who lived in the Akron, Ohio area along with a review of documents including a leadership meeting agenda and financial committee meeting agenda, provided by study participants. …