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A Conceptual Framework For E-Branding Strategies In The Non-Profit Sector, Horst Treiblmaier, Irene Pollach, Arne Floh

Journal of International Technology and Information Management

E-branding provides non-profit organizations (NPOs) with new opportunities to communicate their missions, which is of paramount importance in a market segment that competes for donations and voluntary labor. Since successful e-branding is determined by both internal and external communication strategies, we developed a framework which explains the interdependency of these two factors in NPOs. Our findings are based on qualitative interview data and a website analysis of eleven Austrian NPOs. The NPOs' internal and external e-communication strategies are categorized into three successive levels each and combined in a two-dimensional grid, which shows how NPOs integrate their communication strategies.

Development Of An It Balanced Scorecard, Theophilus B.A. Addo, Chee W. Chow, Kamal M. Haddad

Journal of International Technology and Information Management

There is a generally acknowledged dearth of metrics for effectively measuring organizational performance. This is particularly true of the IT function, whose contribution to a firm’s “bottom line” has been frequently called to question. This paper describes the development of a performance measurement tool called the Balanced Scorecard, which can be used to assess IT performance within the context of overall corporate strategy and financial performance. Data for the scorecard was obtained via a survey of senior IT executives in various organizations. The paper concludes with a set of guidelines for successfully implementing an IT Balanced Scorecard, as well as …

The Duality Of Race And Gender For Managerial African American Women: Implications Of Informal Social Networks On Career Advancement, Gwendolyn Combs

Department of Management: Faculty Publications

Research suggests that women have progressed in equalizing their representation, status, and earning power as managers in organizations. These improvements may not reflect the career advancement of managerial African American women. African American women contend with the convergence of race and gender in improving their organizational standing and career advancement opportunities. The literature on workplace social networks indicates that informal more than formal socialization systems are salient in advancing careers. Due to the duality of race and gender, African American women in managerial and executive positions may be forced into out-group status in terms of informal social networks. Informal social …

Managing Information Technology Investment Risk: A Real Options Perspective, Michel Benaroch

Management - All Scholarship

Past information systems research on real options has focused mainly on evaluating information technology (IT) investments that embed a single, a-priori known option. However, since real options are not inherent in any IT investment, they usually must be planned and intentionally embedded in a target IT investment in order to control various investment-specific risks, just like financial risk management uses carefully chosen options to actively manage investment risks. Moreover, when an IT investment involves multiple risks, there could be numerous ways to reconfigure the investment using different series of cascading (compound) options. In this light, we present an approach for …

What A Mess! Participation As A Simple Managerial Rule To “Complexify” Organizations, Donde Ashmos Plowman, Dennis Duchon, Reuben R. Mcdaniel Jr., John W. Huonker

Department of Management: Faculty Publications

This paper adopts a view of organizations as complex adaptive systems and makes a case for making organizations more complex internally through the use of a fairly simple managerial rule—using participative decision making. Participation in decision making enhances connectivity in organizations, which in turn, gives the organization the opportunity to self-organize and co-evolve in more effective ways than when there is minimal connectivity (i.e., autocracy). The paper uses a specific body of research to support the arguments about why participation can benefit the practice of management in modern organizations.

Impact Of Transformational Leadership On Follower Development And Performance: A Field Experiment, Taly Dvir, Dov Eden, Bruce Avolio, Boas Shamir

Department of Management: Faculty Publications

In a longitudinal, randomized field experiment, we tested the impact of transformational leadership, enhanced hy training, on follower development and performance. Experimental group leaders received transformational leadership training, and control group leaders, eclectic leadership training. The sample included 54 military leaders, their 90 direct followers, and 724 indirect followers. Results indicated the leaders in the experimental group had a more positive impact on direct followers' development and on indirect followers' performance than did the leaders in the control group.

Changing Organizations: A Meta-Analysis Of Change Implementation Strategies' Effects On Organizational Outcomes, Jay A. Welborn

Theses and Dissertations

This research represents a meta-analysis of 24 empirical studies that explored and identified which organizational factors moderated the relationships between facilitation strategies and change adoption The results indicate two key facilitation strategies, participation and communication that produced significant results. Participation resulted in a positive impact on job satisfaction, organizational commitment, performance, and turnover rates, while communication resulted in a positive impact on job satisfaction, organizational commitment, change adoption, and intent to remain. Contrary to many research studies, participation strategy was a non-significant moderator for change adoption. The identified strategies and outcomes were then analyzed for potential moderators. Due to the …

A Model To Evaluate The Effect Of Organizational Adaptation, Holly A. H. Handley, Alexander H. Levis

Engineering Management & Systems Engineering Faculty Publications

When an organization’s output declines due to either internal changes or changes in its external environment, it needs to adapt. In order to evaluate the effectiveness of different adaptation strategies on organizational per- formance, an organizational model composed of individual models of a five stage interacting decision maker was designed using an object oriented design approach and implemented as a Colored Petri net. The concept of entropy is used to calculate the total activity value, a surrogate for decision maker workload, based on the functional partition and the adaptation strategy being implemented. The individual decision maker’s total activity is monitored, …

A Coordination Theory Approach To Process Description And Redesign, Kevin Crowston, Charles S. Osborn

School of Information Studies - Faculty Scholarship

Managers must understand, influence, and redesign organizational processes to improve business performance. In this paper we present a technique for documenting a business process. The technique has six steps: defining process boundaries, collecting data, determining actors and resources, determining activities, determining dependencies and model verification. While similar to other process mapping techniques, our approach is novel in incorporating ideas from coordination theory, thus the attention to dependencies. As a result, the technique is useful both for documenting a process and suggesting ways in which the process could be redesigned. We present an extended illustration with the hope that the technique …

Plan For Implementation Of Total Quality Management In The Republic Of China Air Force, Meng-Chun Chao

Theses and Dissertations

The purpose of this study is to build a plan for implementation of Total Quality Management in the Republic of China Air Force. The primary TQM elements are reviewed through definitions, advantages, principles, tools and techniques, education and training, and continuous improvement. In order to establish a TQM plan, the related experience of quality improvement in the U.S. DOD are referenced. The characteristics of ROCAF related to TQM are analyzed and related culture issues are mentioned. The implementation plan includes four parts, top management orientation, TQM structure establishment, empowerment, and continuous improvement. A Chinese view of TQM continuous improvement models …

Managing Russian Factory Workers: The Impact Of U.S.-Based Behavioral And Participative Techniques, Dianne H.B. Welsh, Fred Luthans, Steven M. Sommer

Department of Management: Faculty Publications

The new internationalization of the field of management has produced growing concern as to whether theories and techniques largely developed in the United States apply to other cultures. A within-subjects experimental design was used to analyze the impacts that three popular and successful techniques used in U.S. studies had on the performance of workers in the largest textile factory in the Russian republic of the former Soviet Union. Two techniques, providing extrinsic rewards and behavioral management, had significant,

Employers' Views On The Value Of Older Workers : Final Report, Edmund S. Muskie Institute Of Public Affairs

Maine Collection

Employers' Views on the Value of Older Workers : Final Report

Submitted to: The AARP Andrus Foundation

Prepared by: Human Services Development Institute, Edmund S. Muskie Institute of Public Affairs, University of Southern Maine, 96 Falmouth St., Portland, Maine 04103 (August 1991).

Contents: Acknowledgements / Executive Summary / Abstract / I. Introduction and Background / II. Project Methodology / III. Findings / IV. Conclusions and Recommendations / References

The Importance Of Management Philosophy To The Success Of Pay-For-Knowledge Systems: An Empirical Test, Timothy P. Schweizer

Graduate Theses and Dissertations

In recent years, pay-for-knowledge compensation systems have received serious attention from practitioners and organizational researchers. Some have hypothesized that the specific mechanics of pay-for-knowledge systems are critical to success while others have suggested that contextual factors determine whether or not these systems will be successful. Empirical research has not been very supportive of these hypotheses, however.

Another hypothesis is that management philosophy is important to the success of pay-for-knowledge systems. The purpose of this study is to test this hypothesis by addressing three questions: 1) Are the components that make up management philosophy related to the successes experienced by companies …

Blau's Theory Of Structural Differentiation Revisited: A Theory Of Structural Change Or Scale?, John B. Cullen, Kenneth S. Anderson, Douglas D. Blaker

Department of Management: Faculty Publications

The major objective of this study was to determine if Blau's (1970) theory of structural differentiation better captures differences in scale between organizations or structural changes within organizations. Data gathered on 134 Ph.D.-granting universities over nine years permitted us to compare results of within-organizations tests of Blau's theory those from both cross-sectional and longitudinal between-organization tests. The findings suggest that the theory's power lies in explaining structural differences between organizations rather than in explaining structural change.

Administration Size And Organization Size: An Examination Of The Lag Structure, John B. Cullen, Douglas D. Baker

Department of Management: Faculty Publications

Recent longitudinal studies of the relationship between organization and administrative staff size (Freeman & Hannan, 1975) often to replicate the findings of earlier cross-sectional research (Blau herr, 1971). As a result, many researchers (Kimberly, 1976b) have argued that further longitudinal research is necessary.

Toward A Definition Of Organizational Politics, Bronston T. Mayes, Robert W. Allen

Department of Management: Faculty Publications

Viewing organizations as political entities is not a recent phenomenon. March (7) suggested that organizations are political coalitions in which decisions are made and goals are set by bargaining processes. Other writers stressed the utility of taking a political perspective when studying organizations (1, 6, 9, 22). Anyone associated with almost any form of organization eventually becomes aware of activities that are described by employees as "political", but what is termed political by one observer may not be viewed as political by another. To understand the nature of political processes in organizations, some agreement as to what constitutes political behavior …

People, Events, Techniques, American Institute Of Certified Public Accountants

Management Adviser

No abstract provided.

Management Adviser, Volume 10, Number 3, May-June 1973 (Whole Issue), American Institute Of Certified Public Accountants

Management Adviser

No abstract provided.

Accounting Geared To Physical Distribution's Third Generation, Ronald J. Lewis

Management Adviser

No abstract provided.

Policies And Procedures: Getting Out The Word, Robert I. Stevens

Management Adviser

No abstract provided.

What People Are Writing About, Robert W. Hill, Richard E. Baker, Donald H. Wort, Aren A. Lewis, Surendra P. Agrawal

Management Adviser

No abstract provided.

People, Events, Techniques, American Institute Of Certified Public Accountants

Management Adviser

No abstract provided.

Management Adviser, Volume 9, Number 2, March-April 1972 (Whole Issue), American Institute Of Certified Public Accountants

Management Adviser

No abstract provided.

Step-By-Step Management Integration, William H. Gruber

Management Adviser

No abstract provided.