Digital Commons Network^™

The Library As A Hospitable Place: Hospitality And Welcoming Volunteers, Geesje Duursma, Erwin Losekoot, Gjalt De Jong

Research outputs 2022 to 2026

Libraries use volunteers. Research indicates various barriers to volunteering. After these barriers have been overcome, it is of great importance that the volunteer is welcomed into the organization. Therefore, hospitality is not just about receiving patrons but also receiving (new) volunteers. For this study, concepts from volunteering were synthesized with hospitality concepts. This case study took place at a library in the northern part of the Netherlands. Data was collected from interviews with management and volunteers in a focus group discussion. The findings were triangulated with official documents from the library. A matrix of hospitality practices is proposed to help …

Digitizing Pre-1978 Dissertations At Binghamton University Libraries, Erin Rushton, Caitlin Holton, Jamey Mcdermott

Library Scholarship

In 2023, Binghamton University Libraries initiated a project to digitize its pre-1978 dissertations and make them available in its institutional repository. This Communication on Practice provides an overview of the key decisions made before embarking on the project, the workflow, and the challenges encountered. We drew upon the experiences and lessons learned from other institutions to guide our process, and hope this paper will serve as a resource for those considering similar projects at their institutions.

School Librarians Transferring What They Learned In Their Preparation Programs To Practice: Three Case Studies, Carl Adrian Harvey Ii

STEMPS Theses & Dissertations

ALA/AASL/CAEP standards are used to determine what preservice school librarians in nationally recognized programs are taught in their preparation programs. School librarian preparation programs follow standards to ensure their graduates are prepared and ready for their positions. The standards provide consistency in how school librarians are prepared across the country as preparation programs must provide data to demonstrate how their students have met those standards for national recognition. However, once the students complete the program and move on to their positions in K-12 schools, what happens? Do students transfer what they have learned in their preparation programs? What challenges or …

Finding Solutions To Missed Appointments And Leveraging Virtual Technology In The Healthcare Setting, Adam R. Brown

USF Tampa Graduate Theses and Dissertations

The healthcare community faces numerous challenges concerning patients and their ability to attend appointments as scheduled. Reports indicate that annually, between 23% and 34% of appointments are missed. This challenge creates a cascading effect of wasted time, resources, and valuable appointment slots in an already strained environment. The investigation of this phenomenon is not new and has been extensively researched in the operations management literature. While numerous solutions have been proposed over the past decade, there remains a need to continually advance this research. Beyond merely recognizing missed appointments and potential modalities to alleviate this issue within the care framework, …

Politics, Traditional Librarianship, Progressive Librarianship, And Conflicting Visions Of Services For Children, Bill Crowley

Library Philosophy and Practice (e-journal)

The paper addresses the ongoing challenges within public library youth services between programs of Traditional Librarianship, heavily influenced by local religious and political realities, and Progressive Librarianship, a secular approach aiming to remedy perceived past library failures. At the risk of oversimplification, Traditional Librarianship, the original American public library philosophy, long prioritized helping youth develop into educated citizens with a strong moral foundation. Within the limits of generalizing, Progressive Librarianship can be considered a change-oriented philosophy seeking to provide youth services committed to social justice and a reversal of power relationships to the benefit of those previously underserved. The effects …

Who’S Asking?: Perception, Success, And Negotiation Dynamics In Library Acquisitions, Amy Pham

Copley Library: Faculty Scholarship

“Women don’t ask.” The titular phrase of a groundbreaking work from Linda Babcock and Sara Laschever that cemented the popular belief that women are bad negotiators. But are women bad negotiators? Does the gender divide in negotiations intersect with a racial divide? In a field defined by its history of feminization and white women majority, how does this affect librarians? This presentation will draw a line through two decades of literature to examine trends of negotiation outcomes currently underrepresented in library research and share the results of an interview study exploring experiences in academic library acquisition negotiations.

Enhancing Discoverability: Transitioning A Board Game Collection From A Libguide To A Collectionbuilder Site, Hanwen Dong, Perri Moreno, Tyler Rodriguez, Julia Stone

Library Faculty and Staff Publications and Presentations

As board game collections continue to grow in popularity at academic institutions, the University of Idaho Library wanted to establish an accessible and easy-to-use discovery tool for its physical game collection. At the collections’ origins, a LibGuide was created by librarians for this purpose, but as the collection records continued to grow into the triple digits, something more adaptable and customizable was necessary. In the summer of 2023, a team of librarians came together to build a custom site to house the game collection’s information using CollectionBuilder, an open-source framework for digital collections and exhibits websites that are driven by …

Ethics Of Care: Applying Cultural Protocols To Indigenous Sound Recordings, Jolene D. Manus

Journal of Western Archives

The University of New Mexico, College of University Libraries and Library Sciences, endorsed The Protocols for Native American Archival Materials in 2020. This case study explores the use of an Ethics of Care approach, prioritizing Indigenous cultural protocols for Indigenous sound recordings housed within the archival collections of the Center for Southwest Research and Special Collections (CSWR). The CSWR staff sought guidance from local tribal nations when CSWR patrons requested the duplication of cultural songs, cultural oral histories, and/or interviews. Tribal Historic Preservation Offices, tribal cultural rights departments, and specified tribal persons identified by tribes as cultural experts reviewed the …

Data Hygiene: Steps To Ensure Your Data Maintains Validation, Richard Quiroz

University Library Publications and Presentations

Data Management involves multiple processes, methodologies, and consistency in order to ensure that your research data remains organized, refine, and ready for publication. One key aspect of data management involves "Data Validation". Data validation involves taking proactive measures to maintain organization of your research data during your research project. This involves accurate data entry, evaluation for misspellings, errors, duplicate information, security, and consistency. It can occur through all the phases of the data management lifecycle, but is most important during the collection phase, as well as the preservation phase as well. This presentation offers an introduction to what data validation …

Beyond Rules And Tools: Imagining A Design Approach To Metadata Management Training, Rebecca B. French

Libraries

Professional development offerings for cataloging and metadata practitioners primarily focus on "rules and tools" - the standards, guidelines, and software applications commonly used in the field. These areas of knowledge are important and foundational, but professionals also need competence in synthesizing this information to solve metadata problems. In this presentation, I will explore design epistemology as a way of understanding metadata management. I will apply design concepts and methods to reimagine metadata training and provide suggestions for on-the-job training approaches that support the development of these harder-to-teach skills.

Influence Of Attitude As A Catalyst On The Productivity Level Of Cataloguers In Tertiary Institutions’ Libraries In Edo State, Nigeria, Olalekan Ola

Library Philosophy and Practice (e-journal)

As soon as librarians are productive based on their positive attitude, it is expected that libraries will perform optimally. In circumstances where catalogers are less productive or lack a good attitude, the long-lasting effect will be felt by end users. It is in this regard, that this study investigates the influence of attitude as a catalyst on the productivity level of catalogers in tertiary institutions’ libraries in Edo State, Nigeria. A descriptive survey research design was adopted for this study. The population was comprised of 81 catalogers in Edo State. The study made use of a total enumeration sampling technique. …

Teaching Archival Silences With The New Hampshire Maps Collection, Kai H. Uchida

Faculty Publications

This conference presentation was given at the Annual Spring 2025 Meeting for New England Archivists.

For the past two years, the University Archivist at Milne Special Collections and Archives at the University of New Hampshire has partnered with an instructor in the Natural Resources and Environmental Studies Department to teach about its historic map collections. This presentation will discuss the planning, execution, and lessons learned from using a historic state maps collection to educate students on the concept of "archival silence," and to advocate for the use of historical map collections to develop critical archival and data literacies.

How We Stopped Charging Students To Submit Etds: Case Study Of A Five-Year Odyssey, Gregory Wiedeman, Emily Kilcer

Journal of Graduate Librarianship

In 2019, the Graduate School at the University at Albany, State University of New York wrote to the University Libraries about the processing of archival copies of electronic theses and dissertations (ETDs), hoping to reduce or eliminate deposit fees for authors. Interested library faculty and staff self-assembled into a project team and found that the university’s switch in 2008 to a born-digital submission workflow provided by an external vendor was deeply flawed as a service, and unnecessarily costly to student authors. Later, in 2013, the Libraries established an open access institutional repository (IR), which had the potential to support a …

Creative Arts Therapies Week, Raquel Estrada, William Flores

Library Display Posters

Creative Arts Therapies Week is observed during the third week of March. It is a collection of posters that has been designed to highlight library resources in celebration of Creative Arts Therapies Week. Poster topics include: General Books, Streaming Films, and Research Resources. Book and video covers are hyperlinked.

Artificial Intelligence: Considerations For Library Public Service Delivery, Annie Bélanger

Scholarly Papers and Articles

Artificial intelligence is rapidly becoming ubiquitous in our daily lives and discussions about the future. This column will explore the evolution of Rangathan’s Five Laws of Library Science to the modern reality of continued technological advancements and adoptions in libraries. The column will then explore how service delivery, informed by Rangathan’s Five Laws of Library Science, contends with technological advances. The column will further explore considerations and implications for artificial intelligence within the realm of service delivery and the understanding of digital literacy. The column will provide an emphasis on artificial intelligence's possible impacts on personalization and automation of services, …

Artificial Intelligence In Surgical Coding: Evaluating Large Language Models For Current Procedural Terminology Accuracy In Hand Surgery, Emily Isch, Jamie Lee, D. Mitchell Self, Abhijeet Sambangi, Theodore E. Habarth-Morales, John R. Vaile, E. J. Caterson

Department of Surgery Faculty Papers

PURPOSE: The advent of large language models (LLMs) like ChatGPT has introduced notable advancements in various surgical disciplines. These developments have led to an increased interest in the use of LLMs for Current Procedural Terminology (CPT) coding in surgery. With CPT coding being a complex and time-consuming process, often exacerbated by the scarcity of professional coders, there is a pressing need for innovative solutions to enhance coding efficiency and accuracy.

METHODS: This observational study evaluated the effectiveness of five publicly available large language models-Perplexity.AI, Bard, BingAI, ChatGPT 3.5, and ChatGPT 4.0-in accurately identifying CPT codes for hand surgery procedures. A …

Are Emojis The New Words? A Sentiment Analysis Of Social Media Brand Conversations, Yashodhan Karulkar, Dev T. Vora, Siddharth Vaddepalli, Yash Thakur

Journal of International Technology and Information Management

Emojis have become an increasingly important aspect of consumer-brand interactions in the Indian subcontinent. However, the impact of emoji use on brand image and mental health remains underexplored, particularly in emerging economies like India, where structured research on this topic is limited. To address this gap, the present study analyzes over 4,600 consumer tweets related to 19 prominent brands across eleven industries. Using VADER sentiment analysis, the research develops a metric to assess consumer sentiment and brand engagement in relation to emoji usage. The findings indicate that effective integration of emojis contributes to positive consumer sentiment and enhanced brand engagement. …

The Anchor: March 2025, Issue Three, Hope College

The Anchor: 2025

The Anchor began in 1887 and was first issued weekly in 1914. Covering national and campus news alike, Hope College’s student-run newspaper has grown over the years to encompass over two-dozen editors, reporters, and staff. For much of The Anchor's history, the latest issue was distributed across campus each Wednesday throughout the academic school year (with few exceptions). In recent years The Anchor moved to monthly print issues and a more frequently updated website. The Anchor is now published in print twice per academic semester. Occasionally, the volume and/or issue numbering is irregular.

Navigating Student Success: Insights From Student Success Librarians, Mallory Jallas, Chad M. Kahl, Jennifer Sharkey, Chris Worland

Faculty and Staff Publications – Milner Library

This chapter reports findings and offers themes from focus groups with student success librarians. The research group addressed a gap in the literature by investigating how student success librarians contribute to campus-wide student success efforts, how these efforts have changed over time, partnerships and collaboration with campus units, and assessment of these efforts. This chapter presents critical takeaways for current and prospective student success librarians, library leaders, student affairs personnel, and broader audiences in academic librarianship. From the focus groups, vital considerations of job scope, administrative support, assessment, and labor emerged. Many currently in student success librarian positions will find …

Nuestra Señora De Belén Catholic Church, Belen, New Mexico – Burials Register Extractions 1800-1860, Samuel E. Sisneros

University Libraries & Learning Sciences Faculty and Staff Publications

This dataset was created as part of a larger study to recover the Belen colonial Catholic mission Church and the Plaza Vieja emergence history. By using extractions in Oswald Gilbert Baca’s Burial Records from the Roman Catholic Parish of Nuestra Señora de Belen, Belen, New Mexico, 1793 – 1900 as an initial source and comparing with the original register pages (available online at familysearch.org), I have begun to verify, clarify, correct and expand Baca’s extractions.

For ease in sorting and counting, I created a master spreadsheet with all the pertinent information pulled from Oswald Baca’s extractions and from images of …

Review Of Building Representative Community Archives: Inclusive Strategies In Practice, Shir Bach

Journal of Contemporary Archival Studies

In Building Representative Community Archives, editor Hannah Leah Crummé sets out to provide a practical guide to building community archives through ten case studies. The volume covers three types of projects: oral history, collection and curation, and reassessment. With some exceptions, community-created and community-maintained archives are sidelined in this collection. The majority of case studies describe academic special collections units embracing community archival principles and practices to meet their own goals, and some chapters do not meaningfully engage with community archives at all. Though many chapters succeed on their own terms, the misleading framing produces a collection that is …

Teaching Archival Intelligence Through An Immersive Class Experience, Dulce Kersting-Lark

Journal of Contemporary Archival Studies

While the University of Idaho does not offer course work in library and information sciences, there is a growing interest in humanities and social science departments on campus to offer skill-based classes that are often found in MLIS programs with an emphasis in archival studies. In particular, building skills considered essential to a public historian has become a goal for the history department's graduate program. As a result, the head of the university library's archives was approached to teach a credit-bearing course on working in archives as well as developing strategies for making archival material engaging to the public. This …

Beyond ‘Fake It ‘Till You Make It’: Impostor Phenomenon In Archivists, April K. Anderson-Zorn, Tiffany Cole, Taylor Flinn, Jane Labarbara

Faculty and Staff Publications – Milner Library

In December 2022, members of the College and University Archives Section of the Society of American Archivists conducted a survey that examined the prevalence of impostor phenomenon (IP) among archivists. This study, the first to specifically focus on archivists, measures the prevalence of IP in the professional archival community. Using demographic data and the Clance Survey, the authors seek to identify factors that may lead to increased IP in archivists. This paper will review literature related to IP in the information sciences profession, detail the survey results, and suggest personal approaches and workplace initiatives to combat the phenomenon.

Lanthorn, Vol. 59, No. 12, February 24, 2025, Grand Valley State University

Volume 59, August 5, 2024 – April 14, 2025

Lanthorn is Grand Valley State's student newspaper, published from 1968 to the present.

Mobile Technology-Based Library Services In Academic Libraries Of Ghana, Silas Adjei, Patience Adetsi, Isaac Kojo Agyeman

Library Philosophy and Practice (e-journal)

In contemporary academic library settings, there's a growing need for libraries to offer access to their resources and services remotely and without boundaries. Mobile technologies (MT) have gained widespread acceptance among academic library stakeholders globally, as they are seen as effective communication tools for providing convenient library services to patrons. This study aimed to explore the potential benefits of adopting and implementing Mobile Technology-based Library Services in academic libraries in Ghana. Conducted as a descriptive survey using a quantitative approach, the research focused on two private universities in Ghana: Valley View University and Central University. The sample comprised 390 undergraduate …

Analytical Factors Boosting Staff Training In University Libraries In Ekiti State, Nigeria – A Review Of The Literature, Japheth Abdulazeez Yaya Dr, Jerome Idiegbeyan-Ose Phd

Library Philosophy and Practice (e-journal)

This paper examined some factors that would boost staff training in university libraries in Ekiti State, Nigeria. A review research design was adopted. Training has been the integral part of any organization that desired to be productive in its services; therefore, university libraries have been embarking on training and capacity enhancement for their employees so as to boost and promote productivity and overall performance of their workforce. To this end, the following factors could contribute to staff training in any library especially the university libraries that are our focus in this paper: training budget and budget, conducive training environment, effective …

Strategies For Enhancing The Ability Of Rural Farmers To Deal With Challenges Of Climate Change Through Adult Education Programme In South East, Nigeria, Abaobi David Agbo Dr., Ngozi Justina Igwe Dr., Onyinye Regina Ekere, Stella C. Nwizu Prof.

Library Philosophy and Practice (e-journal)

Agriculture has become the main stay of the economy of developing countries in the world especially south-east, Nigeria. Rural farmers in South-east, Nigeria have suffered significant losses due to extreme weather events and natural disasters attributed to climate change such as severe flooding, drought, decease and pest attack etc. The responses and reactions of rural farmers to these extreme weather events and natural disasters has suggested that there is a lack knowledge of climate change. This study therefore is aimed at developing strategies that could help enhance the ability of rural farmers to cope and deal with the effects of …

Staff Attitude, Library Policies And Service Delivery In University Libraries In Ogun State, Nigeria, Ilori Edeole Maria Mrs, Owolabi Ruth O Dr, Oden Abigail N. Mrs, Ogungbade Aderonke A. Mrs

Library Philosophy and Practice (e-journal)

University library services aim to meet the information needs of the university community, fostering learning and research. Quality service, particularly in tangible aspects and reliability, leads to user satisfaction. Staff attitude significantly impacts library service utilization, as does library policy, which guides library operations. The study adopted survey research design. The study population comprised 80,247 university library users in Ogun State, Nigeria. A sample size of 1,513 was determined using the Krejcie and Morgan (1970) method. Universities were stratified into federal, state, and private categories, and respondents were purposively selected. The findings indicate high-quality service delivery in university libraries in …

Teaching The Information Has Value Frame Through The Price Is Right, Kevin J. Reagan, Dawn ("Nikki") Cannon-Rech

Georgia International Conference on Information Literacy

When navigating library resources, students often remain unaware of the cost of information, particularly scholarly academic journal articles– and rightly so, given that the mission of the library is to provide patrons with free access to information. Part of the ACRL Framework, nevertheless, entails teaching students about issues with lack of information access, which can be difficult to teach in higher education, where students might have never lacked access to quality information sources. To teach students about the cost of information and the economic factors that prevent some from accessing information, two academic librarians integrated the Information Has Value Frame …

Harnessing The Power Of Chatgpt To Streamline Reference And Research Librarian Workflows: Sample Productivity Use Case Scenarios And Their Roi, Ladislava Khailova

Georgia International Conference on Information Literacy

After the public release of ChatGPT by OpenAI in November 2022, GenAI systems have been applied and tested in a wide variety of contexts, including those aimed at increasing workplace productivity. In fact, some studies estimate the GenAI enhancements to work functions to generate a shocking additional trillions of dollars annually in the nearest future, with the knowledge work industry especially likely to be impacted. This presentation uses these predictions to look into the potential of ChatGPT to enhance reference and research librarian workflows. The specific explored productivity use case scenarios include harnessing the power of the chatbot to streamline …