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An Implementation And Evaulation Of Leadlab: A Change-Leadership Development Program Of Executive Leaders In The Inter-European Division, Barna Magyarosi

Doctor of Leadership Projects

This study is an evaluation of the implementation of an executive leadership development program called LeadLab. The program was offered in the territory of the Inter- European Division of the Seventh-day Adventist Church in collaboration with the Global Leadership Institute of the General Conference of the Seventh-day Adventists at Andrews University, a part of the Leadership Development Program.

The motivation for offering such a program was based on the need for executive leaders to be change leaders in their positions in order to effectively respond to the increasing phenomenon of secularism in Europe. Persons elected in executive leadership positions at …

Leadership Development Of Physician-Trainees, Julie Robinson

Theses and Dissertations

Physicians frequently occupy leadership roles, yet training in leadership development in the medical education continuum is scarce (Angood, 2015; Dhaliwali & Sehgal, 2014; Rotenstein et al., 2018; Varkey et al., 2009). Effective leadership training can guide physician-trainees on a journey toward self- and others- awareness and management utilizing emotional intelligence (Goleman, 2006), integrity, authenticity (Erhard et al., 2010; George, 2003; Snook et al., 2012), communication, teamwork (Hackman, 2012; Larson & LaFasto, 1989), change management (Kotter, 1995; 2012), and systems thinking (Senge, 2006). The call to enhance leadership development of physicians across their education continuum is unmistakable (Blumenthal et al., 2012, …

Experiencing Workplace Inclusion: Critical Incidents That Create A Sense Of Inclusion For Professional Staff In Higher Education, Katherine Penn Lampley

Antioch University Dissertations & Theses

Professional staff make up the majority of employees at colleges and universities in the United States but are rarely the focus of research in higher education. As a result, little is known about how these employees experience the workplace, creating a challenge for educational institutions working to attract, develop, and retain this essential resource. Employees who feel included in the workplace have higher performance levels and are more likely to remain with their organizations, but workplace inclusion is a complex and undertheorized psychological phenomenon. This exploratory study provides insight into the psychological experience of inclusion by examining the experiences, interactions, …

Navigating Conflict During Periods Of Change In Higher Education: Deconstructing Academic Leaders’ Construction Of Meaning, Tyler Guy Olson

Antioch University Dissertations & Theses

Navigating departmental and organizational conflict is an essential function and responsibility of an academic unit leader (dean, associate dean, director, or chair) in higher education institutions (HEIs). During periods of organizational change, conflict tends to increase in complexity and difficulty—in part due to resistance to change—making it more difficult to manage in a constructive manner (Marcus, 2014). Much of the literature that looks at the academic unit leader and conflict focuses on personal conflict styles (or modes), types of conflicts encountered, and training on techniques and skills for conflict resolution and management. Missing from the literature is research that examines …

Empowered Presence: Theorizing An Afrocentric Performance Of Leadership By African American Women, Sharon Wamble-King

Antioch University Dissertations & Theses

There is a paucity of theorizing concerning leadership enactments performed by African American women. The performances have been marginalized and obscured within the Western leadership canon as they fall outside its epistemological boundaries; they have also been sidelined within Critical Leadership Studies. This study employed Afrocentricity as a decolonizing paradigm and Africology as the research methodology to describe and define a leadership phenomenon enacted by African American women. Setting aside Western conceptions of leadership, focus groups of African American women examined video excerpts of Africana women’s oral performances through an Africological lens. Participants’ Afrocentric-oriented perceptions sparked collective storytelling and Meaning-Making …

The Impact Of Job Satisfaction On Retention And Motivation For Leadership Advancement Of The U. S. Citizenship And Immigration Services (Uscis) Millennial Supervisors, Kelvin Medlock

Dissertations

Purpose: This explanatory mixed-methods study aimed to identify the job satisfaction level of millennial supervisors at the five service centers of the U. S. Citizenship and Immigration Services (USCIS). Additionally, it identified the impact that job satisfaction levels have on their job retention and motivation for leadership advancement.

Methodology: An explanatory sequential design data collection method was used to identify and describe the level of job satisfaction of USCIS millennial supervisors. This Minnesota Satisfaction Questionnaire (MSQ) was completed by the participants and was followed by an open-ended interview designed to collect in-depth data on job satisfaction factors’ impact on retention …

The Relationship Between Servant-Leadership And Employee Resilience, Aaron D. Wilkinson, Mark Rennaker

International Journal of Servant-Leadership

Liu et al. (2019) wrote, “resilience has become increasingly important for individuals, organizations and society to flourish in the uncertain, risky, turbulent and ambiguous world we live in today.” Resilience enhances the functioning of individuals, teams, and organizations (Britt et al., 2016). Workplace stressors lead to outcomes antithetical to resilience, such as burnout (Lee & Ashforth, 1996), poor physical and mental health (Beasley et al., 2003; Holden et al., 2010), absenteeism (Väänänen et al., 2003), intention to turnover (Chiu et al., 2009; Deery et al., 2010), anxiety, and depression (Melchior et al., 2007). In contrast, Robertson et al.’s (2015) review …

Next Generation Leadership: The Rise Of The Robot Servant-Leaders?, Jan G. Langhof, Stefan Güldenberg

International Journal of Servant-Leadership

People have always dreamed of a selfless servant, a machine that serves humans (Domaine, 2008; Mayor, 2020), a helper who frees people from heavy labor. This dream has inspired the common notion and understanding of the role which robots take in our society: The robot is humans’ servant. The origin of the English word robot lies in the Czech word robota, which can be translated as “servitude” or “compulsory labor”, describing the compulsory service in the context of a feudal system (Launius & McCurdy, 2012). Technological change progressed rapidly in the last few decades (Avadikyan et al., 2016). We have …

Contact Center Healthcare Worker Stress Levels During Times Of Rapid Change, Christine Dvorak

Leadership Education Capstones

The purpose of this study is to explore the factors contributing to stress during times of rapid change with healthcare staff working behind the scenes in a contact center. This study will focus on contact center employees working in a healthcare setting where rapid change is frequent and how this impacts individual stress levels. The research currently shows that burnout and increased stress is on the rise for the front-line staff working in healthcare (Meese et al., 2021). To better support contact center employees, it will be imperative to understand the causes of stress and burnout in their roles. Once …

The Correlation Between Transformational Leadership And Mental Health Clinician Burnout, Rebekah E. Shutter

Electronic Theses and Dissertations

Mental health clinicians working in a hospital setting are at a high risk of experiencing burnout due to the stressful demands of their caseloads, compassion fatigue, limited resources, and unsupportive leadership. While there is ample research regarding the cause and effect of burnout on clinicians there is a gap in the literature when it comes to the impact leadership has on mental heath clinician burnout. The purpose of this quantitative, correlational study is to determine if and to what extent there is a correlation between Transformational Leadership and mental health clinician burnout. Participants for this study consisted of 200 mental …

Managers' Resistance To Supervising Teleworking Employees, Jan R. Oldham

Electronic Theses and Dissertations

Telework allows employees to perform work tasks in any location using information communication technology. Though organizations and employees can benefit from teleworking arrangements in many ways, most managers implemented teleworking relatively slowly prior to the COVID-19 quarantine. Research suggests managers avoided supervising remotely based on a lack of trust for remote employee productivity, a lack of technology self-efficacy, and their perceptions of organizational support and politics. Pandemic COVID-19 quarantine conditions in March 2020 required most organizations to mandate teleworking for all employees whose work could be performed remotely and simultaneously mandated teleworking supervision for managers. This narrative inquiry aimed to …

Investigating The Relational Element Of Trust In Teacher-Principal Relationships: An Autoethnographic Case Study, Angela Bradley

LSU Doctoral Dissertations

This autoethnographic case study was designed to investigate the relational aspect of trust, a characteristic of servant leadership, in the teacher-principal relationship. This trusting bond is an often overlooked, foundational element of a school’s success. I examined the role that trust plays in enhancing a school’s culture and how trust is established and maintained among one principal and teachers under my supervision. In addition, as researcher, I sought to uncover specific indicators that trust was present on a school campus. Finally, I sought to examine trust’s effects on collaboration and organizational commitment.

Through weekly reflections, I sought to examine my …

Grant Us Wisdom, Grant Us Courage For The Facing Of Change Leadership: A Case Study Of The Change Leadership Of J. Gresham Machen, Peter Raymond Sniffin

Doctoral Dissertations and Projects

Ministry leaders are ill-prepared to execute the inevitable requirement of change leadership. As a result of this leadership shortcoming, necessary change efforts are either avoided or fail. During the Fundamentalist and Modernist Controversy of the early 20th Century, J. Gresham Machen provided change leadership in response to doctrinal error in the church that transformed his ministry context and Presbyterianism in the United States as it was then structured. In Paul’s Epistle to the Galatians, Paul also exercised leadership to drive change away from doctrinal error in the church. A case study examining Machen’s change leadership in light of Paul’s example …

House Church Leaders: A Multisite Case Study, Lance Croy

PhD in Organizational Leadership

The purpose of this qualitative study was to examine house church leaders in situ within three typologies of home gatherings. Billings (2011) identified three stages of house church formats: (a) Oikos, where the congregants assemble in the home for a complete meal, including the Eucharist; (b) Domus, where the curate renovates and dedicates rooms in their homes for Christian usage; and (c) Aula, where rented facilities house larger gatherings, the liturgy becomes more formalized, and the Eucharist is no longer a full meal (Billings, 2011). House church leaders and congregants sampled fit the three typologies while addressing a gap in …

The Relationship Between Transformational Leadership And Organizational Citizenship Behaviors Of Bank Employees In The United States, Silas N. Reuben

PhD in Organizational Leadership

This study examined the relationship between transformational leadership and organizational citizenship behavior (OCB) of bank employees in the United States. The study was necessary, as bank customers are urging banks to go the extra mile or engage in OCB to improve customer service given the challenges posed by the COVID-19 pandemic, which affected customers' use of bank services. The study used the 20-item MLQ Form 5X-short for transformational leadership and the OCB instrument developed by Podsakoff et al. to collect data from bank employees in the National Capital Region (NCR) of the United States. Pearson correlation analysis was conducted to …

Understanding The Limits Of Transnational Ngo Power: Forms, Norms, And The Architecture, Hans Peter Schmitz

School of Leadership and Education Sciences: Faculty Scholarship

A growing chorus of critics have called upon transnational nongovernmental organizations (TNGOs) from the Global North to “decolonize” their practices, to “shift the power” to the Global South, and to put an end to “white saviorism” by initiating a variety of significant organizational changes. Despite these repeated calls, the TNGO sector still struggles to reform. Explanations for TNGOs’ ongoing struggles from within the field of international relations have generally centered on TNGOs themselves and the ironies and paradoxes of organizational growth and financial success. This article introduces a different argument that TNGOs’ struggles to adapt in response to their critics …

Leadership Strategies And Behaviors That Support Career Advancement For Teleworkers, Glory Ann Sanders

Doctoral Dissertations and Projects

Research in telework has primarily focused on the study of teleworkers or on the comparison between teleworkers and non-teleworkers. For this reason, leader behaviors in the telework context has been a relatively neglected area of study. This study emphasizes the lack of career advancement within the telework arena that has contributed to higher turnover intentions and a reluctancy to participate in telework programs. This research specifically explores leader behaviors and strategies that support career advancement for teleworkers within Denver, Colorado. The findings indicate that leaders are more intentional about communication with teleworkers than with non-teleworkers. Physical distance creates many challenges …

Leadership Qualities Needed For A School-Based Police Chief, Tridung Tran

Doctoral Dissertations and Projects

Although it has evolved over the years, school-based law enforcement remains vital in a school setting for safety and security. The dynamic of school-based law enforcement has been heavily researched through the popular crime prevention program called School Resource Officer. The introduction of police officers in schools’ thrusts law enforcement’s reputation, abilities, and authority into the spotlight. Limited studies have shown the unique leadership qualities needed to lead a school-based law enforcement agency. Police chief qualification is dependent on the law enforcement agency’s requirements and expectations and often requires years of experience and education. Further, there are excellent police chief …

Mediating Role Of Leadership-Led Change In Adoption Of Waste-To-Energy In Nigeria, Jahan Moghadam, Karen Loch, Kamran Khan Niazi

Engaged Management ReView

The use of renewable energy has increased in the past several years. Innovative forms of sustainable alternative energy production, such as solar and wind, are well-recognized energy sources. This paper reviews waste-to-energy (WtE), an innovative and evolving form of renewable energy, and its possible adoption in Nigeria to address this nation’s energy crisis and pollution problem. The theoretical framework of this paper draws from the theory of reasoned action (TRA) and the leadership-led change framework to consider the role of leaders and their influence to adopt WtE. Four factors act as antecedents to the formation of attitudes and subjective norms …

A Delphi Study Of The Skills Necessary For A Speech-Language Pathologist Or Occupational Therapist To Be Successful In A Leadership Position, Jessica Miller

Dissertations

Purpose: The purpose of this Delphi study was to identify the skills necessary for a speech-language pathologist or occupational therapist to be successful in a leadership position using an expert panel. In addition, the purpose was to rate the identified skills based on importance and lastly to determine the activities experts recommend to acquire the top-rated skills. Methodology: This study used a three-round Delphi method to collect data from expert leaders in speech-language pathology and occupational therapy. In Round 1, the expert panel was asked to identify the skills necessary to transition from a speech-language pathologist or occupational therapist to …

Subtle Leadership: When Referent Power Is Subtly Powerful, Luz E. Quiñones-González

The Journal of Values-Based Leadership

The following research presents the construct of “subtle leadership” in a conceptual discussion as a new way of perceiving and studying leaders of the twenty-first century. Its core objective points toward the conceptualization of “subtle leadership,” sharing a basic definition to provoke discussion and emerging theoretical framework in order to better understand the current organizational reality. Some leadership styles such as servant leadership, shared leadership, and authentic leadership are discussed to compare and contrast them with “subtle leadership,” emphasizing that leadership is viewed as a process and not only as styles or personal traits. Subtle leadership is primarily based on …

Predictors Of Engagement In Nursing Professional Practice: Transforming Organizational Culture In The Post-Covid Healthcare Environment, Jennifer Garnand

Dissertations

Cultivating the shared belief that individuals matter within an organization enhances the empowerment of staff and supports enthusiastic engagement in organizational efforts aimed toward a common mission, vision, and goals (McShane & Von Glinow, 2019). The nursing profession has been plagued by an unprecedented decrease in engagement and diminished job satisfaction, particularly following the prolonged tenure of the COVID-19 pandemic, leading to subsequent attrition amidst a staffing crisis. This quantitative predictive correlational study seeks to determine whether proactive and persevering characteristics, professional identity, and passion of nurses are predictors of engagement in a post-COVID healthcare environment. The research was based …

Signet Leader Institute: A 12-Module, Web-Based Leader Development Program, Mark A. Bliss

Doctor of Strategic Leadership (DSL) Capstone Abstracts

This project established the groundwork for a Service-Disabled Veteran Owned Small Business to provide organizational and leadership consulting. The consulting business is called the Signet Leader Institute. To meet the program requirements, this project endeavored to develop the initial curriculum as a web-based leader development program with the business establishment occurring after the completion of the doctoral capstone project.

The mission of the Signet Leader Institute is to grow leaders and followers to leave a lasting mark on organizations just as a signet ring represents an empowered seal of a leader. The vision of the Signet Leader Institute is to …

Culture: The Key To Shifting Your Organization During Post-Pandemic, Qiang Qiang

The Scholarship Without Borders Journal

Organizations are facing challenges and obstacles caused by COVID-19. After widespread vaccines, lifestyle became normal and entered the post-pandemic era. Organizational culture is the key that organizations shift during the post-pandemic. In this article, there are three recommendations that the organization can think of to make cultural changes effectively. First, the organization needs to assess and diagnose if it is an agile organization. Second, Lewin’s change model and the MCR framework can help the organization manage the changing process. Last, leadership is the key to ensuring the change is in the right direction. The leadership discussion focuses on evolutionary leadership …

Leadership Failures That Lead To Poor Organizational Performance, Brahaspattie Annie Singh

Doctoral Dissertations and Projects

Our world continues to change rapidly because of globalization and internationalism thus has become more multicultural and diverse that strong and effective leadership was needed in the workforce. The real estate industry has changed as well and continues to change because of multiculturalism. The effects of COVID-19 placed burdensome restrictions and regulations both from the state and city levels that firms must follow in order to function internally and externally to market properties. The effects of COVID-19 will forever change the way business is done as usual, where the general business practice must include a constant of new critical change …

Building Constructive Interpersonal Communication Skills In Military Professionals: Generating A Culture Of Trust, April L. Baptiste Robertson

Critical and Creative Thinking Capstones Collection

Trust and open communication are interdependent and as a post 9/11 career Army leader, I have witnessed what appears to be the erosion of both within the military ranks. Military quality of life and mental health issues are on the rise, with compliance and prevention programs appearing to be less than impactful solutions. The resulting effects of which is a loss of trust and confidence in leadership. The research and findings presented within this synthesis strongly indicate that targeted training on interpersonal communication skills and counseling would simultaneously foster leader development and underpin a culture of trust and open communication. …

Reaching For The Stars: A Constructivist Investigation Of Astrology As A Tool For Self-Discovery In A New Age Of Leadership, Cameron Martin

Dissertations

To fully understand leadership in today’s world, we need a radical reconceptualization of the developmental process required to lead. Changing paradigms demands new perspectives on leadership; these new paradigms suggest leaders must turn inward and develop knowledge of their inner selves to realize their full potential as leaders.

Astrology is an ancient way of knowing and making sense of the world and one’s place in it that provides benefits to many people in our modern world, despite fervent academic, religious, and scientific criticism. Astrology is more than a divination tool. It is an entire epistemology of self in relation to …

Walk The Talk: Value Congruence For Social Change In Panhellenic Sororities, Anjelica Cespedes

M.A. in Higher Education Leadership: Action Research Projects

As a result of the ongoing wave of civil unrest in the United States, many university organizations have re-evaluated their current structures and policies to increase emphasis on social justice principles. In particular, the leaders of the University of San Diego Panhellenic Council have verbally expressed an interest in creating a more socially just Panhellenic experience. However, feedback from community members via anonymous reports and social media posts, coupled with observations of the Council reveal leadership has yet to take tangible and sustained action. This project investigated the value congruence of USD Panhellenic leadership to better understand the process between …

Exploring Restorative Justice As An Adaptable Resolution For Gender-Based Misconduct, Jessica D. Naidu

M.A. in Higher Education Leadership: Action Research Projects

Restorative justice, an approach to harm rooted in Indigenous culture, asks three central questions: 1) What is the harm? 2) Who is impacted? 3) How can we repair it? This is a vastly different approach to most criminal justice procedures that instead seek to determine who broke what rule and how they should be punished. Although a modern resurgence of restorative justice has exploded across college campuses, higher education has been slow to adopt the approach for relationship violence and sexual harm. In this study, victim advocates, conduct professionals, and university administrators at the University of San Diego participated in …

Going Virtual: Addressing The Challenges Faced By Organizational Leaders When Employees Transition To Virtual Environments In Times Of Crisis, Mary Susan Johnson

Doctoral Dissertations and Projects

In response to the COVID-19 pandemic, colleges and universities across the world moved their operations online. While a great deal of focus was placed on the value of teaching and learning during a crisis period, very little attention was paid to the other side of higher education institutions—the business side. Suddenly these institutions and their operational staff were forced to discover new ways to perform tasks that had always been completed in person. The leaders of these organizations faced the added challenge of ensuring that their workforce remained engaged and motivated while working in the midst of stressful, even chaotic …