Digital Commons Network^™

Formal And Informal Work Group Relationships With Performance: A Moderation Model Using Social Network Analysis, Benjamin R. Knost

Theses and Dissertations

Social networks have recently emerged in the management discipline as a unique way of studying individuals groups in organizations. While traditionally used in the analysis of un-bounded networks, applying social network analysis techniques to bounded work groups and organizational teams has become increasingly popular. Past research has established relationships between in-degree social network centrality and individual performance as well as social network density and overall group performance. This field study, conducted at a military training course, attempted to further refine this social network-performance relationship by modeling characteristics of both the formal and informal work group networks in relation to performance …

Large-Scale Investigation Of The Role Of Trait Activation Theory For Understanding Assessment Center Convergent And Discriminant Validity, Filip Lievens, Christopher S. Chasteen, Eric A. Day, Neil D. Christiansen

Research Collection Lee Kong Chian School Of Business

This study used trait activation theory as a theoretical framework to conduct a large-scale test of the interactionist explanation of the convergent and discriminant validity findings obtained in assessment centers. Trait activation theory specifies the conditions in which cross-situationally consistent and inconsistent candidate performances are likely to occur. Results obtained by aggregating correlations across 30 multitrait-multimethod matrices supported the propositions of trait activation theory, shedding a more positive light on the construct validity puzzle in assessment centers. Overall, convergence among assessment center ratings was better between exercises that provided an opportunity to observe behavior related to the same trait, and …

Challenges Facing Military Organizational Cultural Reform: A Study Of The 2004 Air Force Materiel Command Reorganization, Joy D. Mikulcik

Theses and Dissertations

The purpose of this research was to measure the success of the Product Center (PC) portion of the Air Force Materiel Command (AFMC) reorganization initiated in 2004. The purpose of this study is threefold, 1) to determine if the 2004 AFMC Product Center reorganization has met General Martin's four intended objectives, (2) the reorganizations effects on AFMC employee job satisfaction and organizational commitment and (3) to gather some general opinions about the reorganization overall. The literature review consisted of a detailed look at the history of AFMC, areas of organizational culture, and gathering detailed information regarding the 2004 reorganization itself. …

Effects Of Feedback, Education, And Work Experience On Self-Efficacy, Hieu Chi Pham

Theses Digitization Project

Examines the contextual effects of social persuasion (represented by self, client, peer and supervisor's feedback) and mastery experiences (represented by formal level of education and work experience) on specific self-efficacy outcomes and perceived advancement potential in a sample population of nurses at a Southern California hospital. Results of the study suggest that self, client, peer, and supervisor's feedback consistently predict significant self-efficacy outcomes.

The Effects Of Procedural Justice And Work Overload On Job Performance, Seana Maria NuñEz

Theses Digitization Project

This thesis explored the relationship between work overload and procedural justice on job performance. It used planned comparisons to test three hypotheses, which were tested by having the participants (N=132) randomly assigned to groups and perform a proofreading task in two timed intervals. The study design used quantitative methodologies and the procedures and measures were piloted before data collection. A participant exit survey was also employed. Suggestions for future research and study are discussed. The proofreading samples, the exit survey questions and the Mini-Marker Personality Inventory, the informed consent form, and results tables are included.

Emotional Intelligence And Leadership Emergence, Gilma Yannet Anderson

Theses Digitization Project

The study looked at how emotional intelligence helps leaders meet the needs of their team. In order to be successful, teams need to exist in an environment that is burn-out preventative and fosters creativity. It was hypothesized that leaders would help meet these needs by creating an unthreatening work environment. Data was gathered from 391 individuals working in existing self-managed work teams in private and public sectors. The hypothesized model was tested using a multilevel analysis approach of structural equation modeling. Results indicated that a leader's emotional intelligence predicts a non-threatening work environment for both between and within teams, thus …

A Mixed-Methods And Multi-Level Investigation Of The Effects Of A Crew Chief Intervention On Job Attitudes, Occupational Stress, And Organizational Commitment, Michael Charles Leo

Dissertations and Theses

High-profile instances of workplace violence and increased pressure from competitors have threatened the viability of one of the nation's largest employers, the United States Postal Service (USPS). As a result, the USPS began a massive change effort in the early 1990's. One of the initiatives implemented to improve labor-management relations was a derivative of the self-managed work team known as the crew chief program. This study provides a mixed-methods and multi-level approach to understand the impact this unique program had on organizational attitudes.

The first aim of this study was to investigate whether the crew chief program reduced employees' stress …

Observed Incivility At Work And Job Outcomes: The Moderating Role Of Workgroup Characteristics, Catharine Tate

Masters Theses & Specialist Projects

The purpose of this study was to investigate group identification and group cohesion as moderators of the relationship between observed incivility and job outcomes. Participants included 36 men and 54 women from a property management company who completed scales assessing observed incivility in their workgroup, feelings of workgroup cohesion and identification, and job related outcomes (e.g., job satisfaction, burnout, turnover intentions, and affective organizational commitment). Results showed that observing incivility at work was directly related to turnover intentions for employees. Results also showed that employees who perceived their workgroup as highly cohesive reported being less committed to the organization. Additionally, …

Development And Validation Of The Sustainability Climate Survey, David Edward Hall

Dissertations and Theses

Motivated by an assumption of and concern about the unsustainable trajectory of modern human civilization, the purpose of this study was to develop a measurement tool to assist organizations striving to align their operations with principles of sustainability. The relevant context is established with consideration of the dimensions of environment, society and economy, as well as their interconnections, with an eye towards sustainability. Some of the challenges and opportunities presented to organizations by the current unsustainable trajectory are reviewed. The social constructs of culture and climate (organizational and psychological) are discussed as important to understand organizational life. I propose the …

Interaction Between The Process Used To Introduce Change And The Personality Of Organizational Members: An International Test, Terry W. Riddle Jr.

Theses and Dissertations

Organizations introduce change to strengthen organizational performance and improve effectiveness. Drawing from literature in the areas of organizational change and personality characteristics, this study seeks to uncover the influence personality has on an individual's readiness for change. Data were utilized from two previous studies that sampled both an American organization and a Korean organization. The administered questionnaires captured data pertaining to the individuals' perceptions of the change process, their personality attributes, and their readiness for change. Using a statistical method known as moderated multiple regression, the study examined whether personality moderates the impact the change process has on an individual's …

Attitudes Toward Diversity Initiatives And Their Impact On Organizations, Brandi Michelle Robinson

Theses Digitization Project

This study examined various organizations that are actively implementing some form of diversity initiative such as training, seminars, recruitment strategies, mentoring programs, etc. The study used the Full Integration Model (Agars & Kottke, 2004) to investigate employees' attitudes towards these diversity initiatives and employees' perceptions of threat and fairness within the organizations.

Identifying And Managing University Assets: A Campus Study Of Portland State University, John Rueter, Talya N. Bauer

Business Faculty Publications and Presentations

Between 1994 and 1996, Portland State University (PSU) expanded the definition of scholarship used to assess and reward faculty. Three conditions facilitated this change. The first related to PSU's urban history, culture and values. This context allowed faculty to approach their teaching, learning, and community engagement in scholarly ways. The second condition involved external forces, which challenged PSU faculty to identify and use their intangible assets in the scholarship of teaching, integration, and application. The third condition was, and continues to be, university leadership. Leadership at PSU encourages the faculty to engage in institutional reflection and strategic planning from a …

Work-Family Conflict Among Teleworkers: Demographic Effects And Work-Related Outcomes, Katherine A. Selgrade

Psychology Theses & Dissertations

This study examines the influence of work-family conflict (WFC) on work-related outcomes among teleworkers. Effects of work interfering with family (WIF) and family interfering with work (FIW) on telework satisfaction, affective commitment, and turnover intentions were examined in a secondary data analysis of 167 teleworkers. The effects of several demographic variables (gender, duration of the telework arrangement, number of children, and frequency of teleworking) on WFC were also examined. Structural equation modeling results support the influence of WIF on telework satisfaction and turnover intentions. The influence of FIW on the work outcomes was not supported. Analysis of the demographic variables …

Overcoming Resistance To Change: An Analysis To The Department Of Defense's Anthrax Vaccine Immunization Program, Irene C. Johnson

Theses and Dissertations

The goal of this research was to investigate the impact of change on organizations, in the absence of a preparedness program and to develop strategies for overcoming resistance to change, in the midst of a proposed initiative that has become stalled as a result of mistrust and cynicism. The results of this research suggests a framework of management techniques that will offer leadership approaches to resurrecting a stalled change initiative and overcoming personnel's resistance to a proposed change project, in order for the project to be more widely accepted. A series of personal interviews and focus groups, a qualitative method …

Accident And Injury Prevention: The Effects Of Job Factors And Employee Behaviors, Suzaane Dobbs

Masters Theses & Specialist Projects

Virtually all organizations are concerned about employee safety and the prevention of workplace accidents, but maybe unaware that most accidents are the cause of unsafe employee behaviors. In this study, one company in particular wanted to know where, when, how, and why accidents were occurring in its plant. Accidents of the past three years were content analyzed. The results show that 87.4% of the accidents were due to unsafe behaviors. The highest absolute frequency of accidents occurs in the die cast area, while the highest relative rate of accidents occurs in the furnace room. The type of accident that occurs …

Adaptation To Changing Marketplace Conditions By Psychologists In Independent Practice, Keith James Monroe

All-Inclusive List of Electronic Theses and Dissertations

Recent surveys have provided support to the frequently asserted opinion that managed care has negatively impacted psychologists in independent practice. Many recommendations have been made by professional organizations to address the negative impact and most have been directed at guiding practitioners to adapt to changes in health care delivery. However, there is little data on how private practitioners evaluate these recommendations or if they are using these strategies to adapt to the changing practice environment. The focus of this dissertation was to assess the extent that psychologists in independent practice have adopted the recommended strategies. By establishing a representative sample …

Revised Estimates Of Dimension And Exercise Variance Components In Assessment Center Postexercise Dimension Ratings, Charles E. Lance, Tracy A. Lambert, Amanda G. Gewin, Filip Lievens, James M. Conway

Research Collection Lee Kong Chian School Of Business

The authors reanalyzed assessment center (AC) multitrait-multimethod (MTMM) matrices containing correlations among postexercise dimension ratings (PEDRs) reported by F. Lievens and J. M. Conway (2001). Unlike F. Lievens and J. M. Conway, who used a correlated dimension-correlated uniqueness model, we used a different set of confirmatory-factor-analysis-based models (1-dimension-correlated Exercise and 1-dimension-correlated uniqueness models) to estimate dimension and exercise variance components in AC PEDRs. Results of reanalyses suggest that, consistent with previous narrative reviews, exercise variance components dominate over dimension variance components after all. Implications for AC construct validity and possible redirections of research on the validity of ACs are discussed.

An Examination Of Cross-Cultural Understanding In A Global Automotive Company, A. Dale Phillips

Dissertations

Purpose of the Study

Global Motors o f the United States and Baumgart AG of Germany came together to produce an automobile that was marketable in both countries. Since this project involved people from two cultures, the purpose of this study was to examine perceived cultural markers at work during this joint vehicle development project by identifying these markers and investigating their effects on the overall success of the joint-venture project.

Methodology

I chose to use a qualitative methodology, specifically focus groups. All engineers who worked on the project team received an email inviting them to participate and assuring them …

The Psychological Contract Of Multiple Agency Relationships: Understanding The Attitudes And Behaviors Of Contractors, Cynthia J. Maahs

Psychology Theses & Dissertations

Previous research offers inconsistent findings with respect to attitude and behavior differences for contingent and permanent workers. The current study proposes the psychological contract as an explanatory framework for understanding differences between contractors and regular employees. The hypotheses examined attitudinal and behavioral measures: organizational commitment, job satisfaction, intent to quit, job performance, and organizational citizenship behaviors. The two components of the psychological contract (relational vs. transactional) were thought to impact differentially the outcome measures. Approximately 650 employees in a technology contracting organization completed an on-line survey designed to test the hypotheses. The two-factor structure of psychological contract was confirmed and …

Creating Individual Behavior Change Through 360-Degree Feedback: A Development Pipeline Perspective, Victoria Cole Stage

Psychology Theses & Dissertations

Ensuring that individuals develop new and more productive behaviors on the job is a challenge for many organizations and a focus of time, effort, and energy spent on programs to facilitate this change. This research was an effort to validate and utilize a framework for understanding how efforts toward individual development are restricted. To do this, I used a new 360-degree feedback instrument called “Time 2 Change” that measures self, manager, direct report, and peer/colleague perceptions of change in the individual. This instrument also measures the individual's perceptions of development enablers, in a framework called a Development Pipeline. As a …

An Analysis Of The Relationship Between Organizational Culture And Occupational Stress: Perceptions Of Employees Following A Merger, Brent J. Pasula

Theses: Doctorates and Masters

There is a growing body of literature regarding the physiological and psychological effects of stress resulting from the increasing concern about occupational stress. This study attempts to fill an identified gap within epidemiologic literature by examining whether organizational culture has an influence on the level of occupational stress, perceived by employees, following the merger of their company with another. To explore this relationship, five research questions were examined using a data gathering process that consisted of a self-administered survey to measure psychosomatic strain, stress-inducing work demands, and organizational culture.

Organizational Factors Contributing To Worker Frustration: The Precursor To Burnout, Cathleen A. Lewandowski

The Journal of Sociology & Social Welfare

This study examined the organizationalf actors that contribute to workers' frustration with their work situation. The sample included 141 service professionals who attended workshops on burnout in 2001. The purpose of the workshops was to increase awareness regarding the organizational factors that could contribute to burnout. Findings indicate that factors most directly affecting clients were predictive of frustration, rather than factors that may indirectly support service quality or factors impacting workers' professional autonomy. A sense of powerlessness and isolation was also predictive of frustration, suggesting that participants viewed workplace problems as a private rather than an organizational concern. To address …

An Analysis Of The Relationships Between The Perceived Organizational Climate And Professional Burnout In Libraries And Computing Centers In West Virginia Public Higher Education Institutions, Arnold R. Miller

Theses, Dissertations and Capstones

The purpose of this study was to determine the relationships between the perceived organizational climate and professional burnout in libraries and computing services units in West Virginia higher education. Research questions were defined to investigate the differences between libraries and computing services units in the perceived organizational climate, professional burnout, organizational climate vs. burnout, demographics vs. organizational climate, demographics vs. burnout, and the combined effects of demographics and organizational climate upon burnout. The Work Environment Scale (WES) Form R, third edition, the Maslach Burnout Inventory (MBI) HSS, third edition, and a demographic questionnaire measured the organizational climate, burnout, and demographics. …

The Relationship Between Person-Organization Fit, Attribution Theory, And Psychological Contract Violations Within Organizational Settings, Sarah Elizabeth Phillips

Theses Digitization Project

This study makes an attempt at bridging the theory between the constructs of person-organization (P-O) fit and psychological contract violations, through attribution theory.

Comparing Job Component Validity To Observed Validity Across Jobs, David Charles Morris

Theses Digitization Project

Five hundred and eighteen observed validity coefficients based on correlations between commercially available test data and supervisory ratings of overall job performances were collected in 89 different job titles. Using Dictionary of Occupational Title Codes, Job Component Validity (JUV) estimates based on similar job titles residing in the PAQ Service database were collected and averaged across the General Aptitude Test.

Value For Diversity: An Investigation Of Diversity Climate, Job Satisfaction, Organizational Commitment, And Intent To Leave, Quionna Caldwell

Masters Theses and Doctoral Dissertations

This research examined the relationships of diversity climate via organizational fairness and organizational inclusion (Mor Barak et al., 1998) and job satisfaction, organizational commitment, and intent to leave. Further, personal value for diversity was investigated as a moderator of those relationships. The participants included 202 African American women affiliated with a national sorority. The mean age and years of experience was 29.62 and 4.33, respectively. Data were collected electronically using an Internet site hosting the survey questions. The present study provides evidence that diversity climate positively affects job satisfaction and affective commitment, and negatively affects intent to leave. In addition, …

Communications Effect On Employee Anxiety And Loyalty During A Merger, Howard Edward La Beur

Theses Digitization Project

Only in about 35 percent of mergers do companies meet their pre-merger goals. One cause of these failures is attributed to the unstable work environment created by a pending merger. Previous research has focused on post-merger attitudes of employees. The purpose of the current study was to explore communication processes in announcing a merger. Scenarios were used to simulate merger announcements.

Factors Influencing Managers' Satisfaction In A Working-Relationship With An External Consultant, Stefanie Ann Pressl

Theses Digitization Project

This study proposed a model to specify the influence of negative expectations of the manager in regard to working with a consultant, the level of cynicism of the manager, the client-consultant relationship and the level of management change skills on a manager's client satisfaction.

Effects Of Organizational Climate, Feedback-Seeking Environment And Innovation Characteristics On The Implementation Of A 360-Degree Feedback System, Simon Alan Bartle

Psychology Theses & Dissertations

The present study examined the effects of organizational climate, feedback seeking environment and innovation characteristics on the implementation of a 360-degree feedback system within a large financial holdings company. The effect of user attitudes toward the 360-degree feedback system was also assessed. A sample of responses from 255 360-degree feedback system users was collected over a 14-month time period. LISREL was used to test the hypothesized structural model. Overall goodness of fit for the model was poor (using generalized least squares estimates: the Non-Normed Fit Index (NNFI) = .95, Comparative Fit Index (CFI) = .96; Root Mean Square Error of …

Implementation Of The Tennessee Divorce And Mediation Pilot Project In Hamilton County: Evaluating Program Effectiveness, Mary Kathryn Robertson

Masters Theses and Doctoral Dissertations

As more time and money are invested in training programs, the sponsors of these programs, whether those are corporations, or government agencies, want to know if the training is worth the investment. An evaluation of the training and its effects is needed to answer the questions about the usefulness, and utility of the training program. Training is typically assessed using some combination of the criteria presented in Kirkpatrick's hierarchical model (Noe & Schmitt, 1986). The four levels of evaluation in the hierarchy include reactions, learning, behavior and results. Kirkpatrick's hierarchical model has been used to devise an evaluation system for …