Digital Commons Network^™

A Framework For Workforce Management An Agent Based Simulation Approach, Mario Marin

Electronic Theses and Dissertations

In today's advanced technology world, enterprises are in a constant state of competition. As the intensity of competition increases the need to continuously improve organizational performance has never been greater. Managers at all levels must be on a constant quest for finding ways to maximize their enterprises' strategic resources. Enterprises can develop sustained competitiveness only if their activities create value in unique ways. There should be an emphasis to transfer this competitiveness to the resources it has on hand and the resources it can develop to be used in this environment. The significance of human capital is even greater now, …

Association Of Lean Implementation On Perceived Organizational Maturity Levels Of Managers And Staff In The Public Sector, Patrick Eduardo O'Mara

LSU Master's Theses

Extensive research has shown the impact of Lean implementation at the process level of an organization to increase quality, reduce cycle time, and reduce operational costs. However, little research has been done to associate Lean with improvement at the strategic level of an organization. The objectives of the present research were to (a) study the association of Lean implementation with maturity levels of employees (b) study the relationship between Lean implementation in the levels of agreement with cohesion between managers and staff in evaluating perceived current state and desired state of organizational practices (c) identify potential barriers of Lean implementation …

Analysis Of Factors Affecting Technological Innovativeness In Engineering Enterprises In Tanzania, Emanuel Mjema

Tanzania Journal of Engineering and Technology (TJET)

This paper discusses the technological innovativeness in engineering enterprises in Tanzania and analyses the factors affecting the innovativeness. It starts by analyzing various concepts regarding innovation, then analyzed from documentary review factors affecting innovativeness and then analyzed the innovativeness in Tanzanian enterprises. From the documentary review it was learnt that the following key factors influence technological innovativeness: Existence of innovation management; Existence of market to absorb the products of innovation; Existence of partnership between the universities and the firms; Existence of positive culture and politics towards innovation; The government playing its role to influence innovation; Existence of the right knowledge; …

A Model For Transforming Engineering Education Through Group Learning, Shannon Chance, Gavin Duffy, Brian Bowe, Mike Murphy, Tony Duggan

Conference papers

Electrical engineering educators at Technological University Dublin (DIT) have successfully implemented pedagogical change. They now use group-based, student-centered and inquiry-driven approaches to teach emerging engineers. The objective of this was to foster students’ personal as well as professional skills (i.e., teamwork, communication, self-directed learning, etc.). This paper explores how such change was achieved and provides graphic models that draw from prior phenomenological studies and incorporates aspects of Rogers’ (1962) product adoption curve and Lowe’s (2012) interpretations of it.

A Methodology For Designing Airports For Enhanced Security Using Simulation, Oliver Nwofia, Christopher A. Chung

Journal of Aviation Technology and Engineering

With the advent of the new security measures, today’s airports have become increasingly complex and congested. Air and passenger traffic continues to increase; consequently, the need for intelligent design concepts is required. Unlike all other existing airport designs that focused exclusively on operational performance, this study focused on the development of a new airport terminal design methodology that takes a proactive approach to minimizing the effects of security disruptions while simultaneously maximizing operational performance and passenger flow. The study addressed the impact of security operations on both the design of airport facilities and passenger flows, and discussed options and scenarios …

A Sociotechnical Systems-Based Process To Facilitate The Development Of A Change Intervention Deployment Plan, Jorge Luis Nadal

EMSE Doctoral Projects

The purpose of this project was to formulate a process to facilitate the development of an effective change intervention deployment plan. The premise is that without a proper deployment plan, the successful implementation of a change intervention in an organization will be slow and require multiple revisions. This research utilized a Sociotechnical Systems (STS) approach to analyze the implementation of a major change intervention.

This research was in part prompted by a request by management of the U.S. Army Corps of Engineers (USACE) for the researcher to examine why it has taken so long to successfully implement this large-scale change …

The Rq-Tech Methodology: A New Paradigm For Conceptualizing Strategic Enterprise Architectures, Christine Ann Hoyland

Engineering Management & Systems Engineering Theses & Dissertations

The purpose of this research is to develop and apply a system-theoretic based methodology and corresponding model for Enterprise Architecture development. Enterprise Architectures can assist managers by illustrating the systemic relationships within an organization and the impact changes to the organization could make. Unfortunately, today's modeling practices are proprietary, time-consuming, and generally ineffective as tools for understanding the consequences of strategic-level planning decisions across all levels of the enterprise. This research supports the conclusion that system-specific solutions produce islands of technology and can be prevented by employing better enterprise change planning.

This research combined the practice of Enterprise Architectures with …

The Impact Of Social Capital On Innovation Intermediaries, Songphon Munkongsujarit

Dissertations and Theses

In today's open business environments, innovation happens in globally dispersed organizations that exchange technological knowledge across increasingly permeable boundaries. Innovation intermediaries play an important role in these technology transfer processes. They operate as middle-men between solution seekers (companies seeking technological knowledge for solving their problems) and problem solvers (experts with specialized knowledge and solutions) and thus help to connect suppliers and customers of technological knowledge. Currently, clients that select an intermediary organization and managers of intermediary organizations that assign agents to a project have very little guidance as to what type of an intermediary they should select to guarantee that …

Comparison Of Personality Traits Among Estimators, Project Managers, And The Population, Alan Atalah

Construction Management Faculty Publications

The intuitive hypothesis that Construction Management Professionals (CMP) must have a high level of people skills implies that they should be different than the population at large in terms of people skills. In addition, estimators do not deal with as many people as project managers; therefore, they may not have/need as high of people skills as project managers. This paper tests these hypotheses through the analysis of 47 personality traits of 102 experienced applicants for construction management positions and compares this analysis to the traits of the overall population. The analysis suggested that (1) CMP were significantly different from the …

Exploring Lean Implementation Success Factors In Job Shop, Batch Shop, And Assembly Line Manufacturing Settings, Daniela Todorova

Master's Theses and Doctoral Dissertations

This study was motivated by the differences in manufacturing settings, which provide challenges for those organizations undertaking a lean implementation. The levels of applicability of sixteen lean tools were examined in three different manufacturing settings: a job shop, a batch shop, and an assembly line. Specifically, this study explored the perceptions of managers familiar with lean regarding which lean tools were associated with better operational performance. The level of satisfaction with the lean programs in each of the three manufacturing settings was explored as well. The data were collected through a survey that was emailed to one thousand managers working …

Technology Adoption In Small And Medium-Sized Logistics Providers, Pietro Evangelista, Alan Mckinnon, Edward Sweeney

Articles

Purpose - The main aim of the research is to shed light on the role of information and communication technology (ICT) in the logistics innovation process of small and medium- sized third party logistics providers (3PLs).

Design/methodology/approach – A triangulated research strategy was designed using a combination of quantitative and qualitative methods. The former involved the use of a questionnaire survey of small and medium-sized Italian 3PLs with 153 usable responses received. The latter comprised a series of focus groups and the use of seven case studies.

Findings – There is a relatively low level of ICT expenditure with few …

Has Supply Chain Management Lost Its Relevance?, Natalie Descheres

Books/Book chapters

The context of business has changed dramatically over the last 15 years. The definition of need satisfaction, the shift from “dot to web” competition and the embedding of the organisation into a wider political and societal environment has transformed SCM contributions and the meaning of work for employees. Interdependence must evolve from the do-it-alone approach and yet the ashes are not proving fertile ground. In many ways, traditional models of management have not kept up with the changes and are taken aback by the complexity that surrounds us. Complexity is however not a feature of our world, but one of …

Quality Modeling And Improvement Of University Facilities Services Using Six-Sigma - A Case Study On Wayne State University Fpm Services, Mohsen F. Mohamed Isa

Wayne State University Dissertations

Literature survey shows that there is no published information concerning the investigation and/or evaluation (by the customer) of the services provided by universities facilities management units, and no previous research was done to measure and evaluate such services to address, identify, and model the critical factors affecting quality.

This research work proposed a service quality model relating factors affecting quality of services provided by facility management units at higher educational institutions to the customer perception of service quality. It also examined the use of the Six-Sigma DMAIC methodology as an improvement strategy for services provided by facility management units at …

Employing Quality Management Principles To Improve The Performance Of Educational Systems: An Empirical Study Of The Effect Of Iso 9001 Standard On Teachers And Administrators Performance In The Indonesian Vocational Education System, Andreas Kuncoro

Electronic Theses and Dissertations

ISO 9001 has been world widely implemented in both manufacturing and service organizations. A lot of studies have been conducted to investigate the effects of ISO 9001 implementation on the performance of these organizations. Most of these studies show that ISO 9001 implementation realized positive operational improvements and financial success. Building on the merits of successful implementation of ISO 9001 quality management system in manufacturing and service, educational institutions have been attempted to adopt it in their operations. Even though there are studies relating ISO implementation to education, no research has been done to investigate the effects of ISO 9001 …

A Framework For Measuring The Value-Added Of Knowledge Processes With Analysis Of Process Interactions And Dynamics, Jose Cintron

Electronic Theses and Dissertations

The most known and widely used methods use cash flows and tangible assets to measure the impact of investments in the organization’s outputs. But in the last decade many newer organizations whose outputs are heavily dependent on information technology utilize knowledge as their main asset. These organizations’ market values lie on the knowledge of its employees and their technological capabilities. In the current technology-based business landscape the value added by assets utilized for generation of outputs cannot be appropriately measured and managed without considering the role that intangible assets and knowledge play in executing processes. The analysis of processes for …

Naval Surface Warfare Center Dahlgren Division Engagement Systems (G) Department Development Of A Plan To Maintain, Expand, And Create Corporate Knowledge, Luis J. Rodriguez

Engineering Management & Systems Engineering Theses & Dissertations

This dissertation presents the implementation of an organizational study in a technical organization that provides basic information for proper decision making to establish, continue, nurture, modify, transfer or terminate a Knowledge Management (KM) practice. Different aspects of an organization influence the capability to create and retain knowledge. Understanding the factors and the environment of the KM problem in an organization is essential for a successful plan and execution of knowledge creation, transfer and retention. The study purpose was to describe the contextual situation of the organization in terms of Human, Structural and Relational Capital; identify critical knowledge for the organization …

Standardization Of Process Sheet Information To Support Automated Translation Of Assembly Instructions And Product-Process Coupling, Matthew Peterson

All Theses

The design and manufacture of large scale systems, particularly automobiles, is a process that requires collaboration across multiple disciplines. This collaboration is facilitated through efficient and effective data and knowledge storage and transfer. Specifically, the data associated with the final assembly of the vehicle should be generated, organized, and distributed in such a manner that each user of the data is able to use it effectively. Furthermore, the structure for the assembly data should be robust and reliable such that it fosters consistency among various planners for multiple vehicle platforms that are assembled all around the world. This research aims …

Design And Implementation Of Erp Software In Material Supply Chain Management For Siix Corp., Xing'er Chen

World Maritime University Dissertations

No abstract provided.

Challenges In Transdisciplinary, Integrated Projects: Reflections On The Case Of Faculty Members’ Failure To Collaborate, Linda Vanasupa, Kathryn E. Mccormick, Carolyn J. Stefanco, Roberta J. Herter, Margot Mcdonald

Materials Engineering

In this article we describe the challenges of transdisciplinary teamwork involving four faculty members from dissimilar epistemological traditions in the process of developing a manuscript on the lessons learned in our teaching collaboration. Our difficulty originated in implicit mental models and assumptions that caused incongruence between our intent to collaborate and the (habituated) relationship structure of the partnership. The dynamics are described through the lens of Tannenbaum and Schmidt’s leadership model and Aristotle’s causality. We suggest that successful collaboration necessitates careful attention to the process of establishing the collaboration, its structure, and the metacognitive capacities to see one’s own thinking, …

A Method For Assessing The Sustainability Of Design In Developing World Projects, Adam Andersen

Master’s Theses

Projects for the developing world usually find themselves at the bottom of an engineer’s priority list. There is often very little engineering effort placed on creating new products for the poorest people in the world. This trend is beginning to change now as people begin to recognize the potential for these projects. Engineers are beginning to try and solve some of the direst issues in the developing world and many are having positive impacts. However, the conditions needed to support these projects can only be maintained in the short term. There is now a need for greater sustainability.

Sustainability has …

Trust Development In Swift Starting Action Teams: A Multilevel Framework, Jessica Wildman, Marissa Shuffler, Elizabeth Lazzara, Stephen Fiore, C. Shawn Burke, Eduardo Salas, Sena Garven

United States Army: Publications

Swift starting action teams (STATs) are increasingly prevalent in organizations, and the development of trust is often a critical issue for their effectiveness. However, current theory and research do not provide a clear picture regarding how trust toward the team (i.e., the team as the target) is developed in these settings. The primary contribution of this article is to present a theoretical framework describing how individual-level trust toward one’s team is developed in STAT contexts. This article integrates several existing trust theories into one comprehensive context-specific multilevel theory of how trust develops in STATs from cognitive, affective, behavioral, and contextual …

Ensuring The Effectiveness Of Information Security Policy : The Development And Validation Of An Information Security Policy Model, Vivid Vicki Chen

Legacy Theses & Dissertations (2009 - 2024)

The purpose of this dissertation is to develop and test a conceptual model of an Information Security Policy (ISP) and to measure the benefits that accrue to organizations that implement and deploy such policies. As a result of rapid changes in technology, the importance of computer Information Security Policy (ISP) has increased dramatically. In recent decades, governments and private enterprises have increasingly come to store ever greater amounts of information on computers and on networks. Unfortunately, storing information in this manner not only makes firms engaged in cutting-edge technology vulnerable to hackers, but may also jeopardize customer / employee relations, …

Agile Knowledge Management: A Review, Reconceptualization, And Extension To Military Applications, Dogan Ozturk, Rafael E. Landaeta, Resit Unal, Cesar Ariel Pinto, Gokay Sursal

Engineering Management & Systems Engineering Faculty Publications

This study contributes to the literature by integrating agility in knowledge management (KM) operations, especially in military environments via major findings of (a) introducing a new approach to KM with integration of 'agility'; (b) articulating the application of an enhanced process of Agile Knowledge Management (AKM) across the military. The purpose of the study is to explore the conceptual background of agility in KM, re-conceptualize it and extend it to military applications with a special focus on counterinsurgency (COIN). An initial qualitative exploration of agility in KM was performed. Three different concepts and their interrelationships were analyzed: (a) KM, (b) …

Managing Patient Test Data In Primary Care: Developing And Evaluating A System For Test Tracking To Enhance Processes, Safety, And Understanding Of Performance, Jennifer M. Cloud-Buckner

Browse all Theses and Dissertations

Patient testing is vital for primary care and serves as a gateway to specialty healthcare. Patient safety is worsened when testing orders (e.g., laboratory, imaging orders) are not tracked, results are lost, or abnormal results lack patient notification and follow-up. Non-standardized testing management reduces resilience; affects clinical outcomes; and increases errors, costs, workload, and delays.

To address the need for testing management improvements, this research followed four phases in six objectives: (1) In Phase I initial survey, assess perceptions, attitudes, and behaviors of practicing healthcare clinicians and administrators about testing, safety, and technology; (2) In Phase II system design, design …

Application Of Reference Models In Technology Management, Farshad Madani

Engineering and Technology Management Student Projects

Reference models, sometimes called with other different words, prepare a general model from a specific view of the related environment. Reference models are considered as a basic foundation to create: 1) a common language among specialists 2) a reference for the entities such as processes 3) relationships among entities 4) tools and decision making procedures for the real world.

In this report, it's tried the definitions of reference model in the selected papers have been reviewed. It's noticeable that in many papers the term of framework is used instead of reference model. Also, applications of reference models are reviewed and …

Work In Progress - Virtual Facilitation And Procedural Knowledge Education, Ray Luechtefeld, Steve Eugene Watkins

Electrical and Computer Engineering Faculty Research & Creative Works

Engineering students acquire both conceptual and procedural knowledge as part of their education. While conceptual knowledge, such as understanding why certain design practices are required or having knowledge of the general principles of engineering development, is essential, procedural knowledge to enact specific engineering practices is also needed. This kind of knowledge, such as balancing chemical equations, solving calculus problems, or finding Thevenin-Norton equivalents, is usually taught through rote problem solving, sometimes with the guidance of teaching assistants or aid from the instructor if students find themselves "stuck". However, a Virtual Facilitator, designed to help students develop team skills, can also …

The Human Dimension Of Systemic Department-Level Change: A Change Agent’S Retrospective On A Case Of Reform, Linda Vanasupa

Materials Engineering

This paper represents a narrative of the process of department-level reform through the eyes of the initiating agent of change. Over the course of reform, our program has grown by 40%, primarily through retaining students. We exhibit a 10% net important rate of engineering students in the first two years of the curriculum relative to the college’s 5% mean export rate. Student freshmen SAT scores also indicate that we are attracting students with more balanced learning interests. The design of our Department Level Reform grant was to advance the knowledge of how to design engineering learning experiences that accomplish two …

A Systemic Approach To Next Generation Infrastructure Data Elicitation And Planning Using Serious Gaming Methods, Ersin Ancel

Engineering Management & Systems Engineering Theses & Dissertations

Infrastructure systems are vital to the functioning of our society and economy. However, these systems are increasingly complex and are more interdependent than ever, making them difficult to manage. In order to respond to increasing demand, environmental concerns, and natural and man-made threats, infrastructure systems have to adapt and transform. Traditional engineering design approaches and planning tools have proven to be inadequate when planning and managing these complex socio-technical system transitions. The design and implementation of next generation infrastructure systems require holistic methodologies, encompassing organizational and societal aspects in addition to technical factors. In order to do so, a serious …

Development Of Physiologic Contact Models For Articular Surfaces, John Owen

Theses and Dissertations

The superficial tangential zone (STZ) plays a significant role in normal articular cartilage’s ability to support loads and retain fluids. To date, tissue engineering efforts have not replicated normal STZ function in cartilage repairs. Finite element models were developed to examine the STZ’s role in normal and repaired articular surfaces under different contact conditions. Models were developed by incrementally adding improvements which culminated in contact loading of curved models by permeable and impermeable rigid surfaces and a normal cartilage layer. In the normal STZ, permeability was strain-dependent on volumetric strain; tension-compression nonlinearity modeled collagen behavior. Nonlinear geometry accounted for finite …

Nurturing Systems Thinking: Developing A Framework Based On The Human Factors Analysis And Classification System (Hfacs) To Improve Systems Development Processes, Arjun Vijayanarayanan

Doctoral Dissertations and Master's Theses

Large systems engineering projects have an astonishingly high failure rate. The reasons hypothesized for such a high failure rate include the neglect of nonsalient system elements such as social and human or organizational aspects of systems. Social and human factors have long been known to be critical elements of systems that are frequently ignored (e.g., Goguen, 1994). Systems engineering processes can benefit and be improved by effective utilization of a framework that helps developers expand their attention and efforts beyond the salient aspects of the system and the development process. In the aviation field, the Human Factors Analysis and Classification …